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OF5700
Service Manual

Oki OF5700 Service Manual

Other manuals for OF5700: User Manual, User Handbook Manual, Warranty And Support Information, Quick Reference, Software Manual

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Service Guide OKIFAX 5700/5900

Chapter

0 Introduction

Front Cover

OKIFAX 5700/5900

FACSIMILE PRODUCTS

Adobe Acrobat printable reference copy

of the OKIDATA Service Training Manual.

10/25/98

Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures

rendered at 72 dpi, which is ideal for screen viewing. For future updates to this manual, and

Summary of OF5700

Page 1
Service guide okifax 5700/5900 chapter 0 introduction front cover okifax 5700/5900 facsimile products adobe acrobat printable reference copy of the okidata service training manual. 10/25/98 note: this adobe acrobat version of the okidata service training manual was built with the pictures rendered a...
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Table of contents page service guide okifax 5700/5900 0 introduction copyright 2 1 general information 1.1 general performance 3 1.2 general user's function 4 1.3 general maintenance functions 5 1.4 general appearance 6 ....1.4.1 general appearance of okifax 5700/5900 7 ........Telephone directory p...
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Table of contents page ........Telephone directory p2 49 ........Telephone directory p3 50 ........Telephone directory p4 51 ........Telephone directory p5 52 ........Telephone directory p6 53 ........Telephone directory p7 54 ........Telephone directory p8 55 ........Telephone directory (speed dial...
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Table of contents page ........2.9.2.2.10 led headstrobe 99 ........Service personnel initial settings table 2.9.2.3 (1/11) 100 ........Service personnel initial settings table 2.9.2.3 (2/11) 101 ........Service personnel initial settings table 2.9.2.3 (3/11) 102 ........Service personnel initial se...
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Table of contents page ........2.9.10.2 typical reception transmission diagram 150 2.10 installation of optional units 151 ....2.10.1 optional units 152 ....2.10.2 memory board installation instruction 153 ....2.10.3 network card installation instruction 154 ....2.10.4 g4 board installation instruct...
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Table of contents page ....5.2.1 confirmation items 197 ....5.2.2 measurement 198 6 cleaning and maintenance 6.1 replacement of consumables 199 6.2 routine inspection 200 6.3 printer counter display/clear (user) 201 6.4 printer counter display/clear (service) 202 6.5 self-diagnosis test 203 6.6 sens...
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Table of contents page ............Troubleshooting flow chart 3: engine controller error 246 ............Troubleshooting flow chart 4: fuser unit thermal error 247 ............Troubleshooting flow chart 5: paper jams 248 ............Troubleshooting flow chart 6: no paper tray or no paper 249 ..........
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Table of contents page ....2) charging 289 ....3) exposure 290 ....4) developing 291 ....5) transfer 292 ....6) fusing 293 ....7) cleaning 294 ....8) cleaning of rollers 295 b.3 errors 296 ....B.3.1 errors list 297 ....B.3.2 major trouble errors 298 ........B.3.2.1 fuse error 299 ........B.3.2.2 fan...
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Table of contents page ....5.1 interconnection diagram 338 ....5.2 pcb layout 339 6 parts list 340 e pc-loading pc loading 341 ....1. General 342 ........1.1 application 343 ........1.2 general 344 ........1.3 note on explanation 345 ........1.4 related document 346 ....2. Basic operation 347 .........
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Page: 2 service guide okifax 5700/5900 chapter 0 introduction copyright this document may not be reproduced without the written permission of okidata training and publications. Every effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not resp...
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Page: 3 service guide okifax 5700/5900 chapter 1 general information 1.1 general performance 1 type of appearance desktop type l 2 applicable lines pstn (public switched telephone network) l pbx (private branch exchange) l isdn (integrated service digital network) l lan (local area network) l note: ...
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A) horizontal 300 dots per inch (note: 600 dpi x 15.4 mm; copy is available) l b) vertical 300 dots per inch, 15.4, 7.7 and 3.85 lines per mm (note: 300 dpi x 300 dpi; transmission l is available. 13 scanning method 2592 bits contact image sensor l 14 recording resolution) a) horizontal: 600 dots/in...
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Nominal input voltage 120 vac for oda version l nominal input voltage 230 vac for int'l version l 26 mfp (multi- function peripheral) function pc printer function l pc scanner function l pc fax modem function l note: for details, see "product specification for mfp". Hardware is standard and software...
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Page: 4 service guide okifax 5700/5900 chapter 1 general information 1.2 general user's function 1) transmission 1 transmit mode automatic transmit mode l manual transmit mode l 2 instant dialing 3 delayed feeder transmission 4 memory transmission 40 sessions l 5 delayed memory transmission (within ...
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6 personal identification (personal id) 7 tsi/csi: local telephone number 8 acoustic monitor (only tx mode) 5 level selectable l 9 automatic alternate selecting call (fax no. + fax no. Can be registered in one-touch keys). Okifax 5700: speed dial (1 to 40) are assigned to one-touch keys. L okifax 59...
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1 mcf. (single-loc.) 2 mcf. (multi-loc.) 3 image in mcf. 4 error report (mcf). Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 5 service guide okifax 5700/5900 chapter 1 general information 1.3 general maintenance functions 1) local tests 1 self-diagnosis main board cpu rom/ram check l flash memory check (program, language, and default) l modem l ram check l toner cartridge l option memory check l device id lan board ...
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Page: 6 service guide okifax 5700/5900 chapter 1 general information 1.4 general appearance figure 1.4.1 shows the general appearance of the okifax 5700/5900. Figure 1.4.2 control panel for okifax 5700/5900. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata ...
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Page: 7 service guide okifax 5700/5900 chapter 1 general information 1.4.1 general appearance of okifax 5700/5900 figure 1.4.1 shows the general appearance of the okifax 5700/5900. Figure 1.4.1 general appearance of okifax 5700/5900..
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Page: 8 service guide okifax 5700/5900 chapter 1 general information telephone directory p6.
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Page: 9 service guide okifax 5700/5900 chapter 1 general information 1.4.2 control panel copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 10 service guide okifax 5700/5900 chapter 1 general information 1.5 basic performance specifications table 1.5.1 (1/8) basic performance specifications table 1.5.1 (2/8) basic performance specifications table 1.5.1 (3/8) basic performance specifications table 1.5.1 (4/8) basic performance spec...
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Page: 11 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (1/8) basic performance specifications no. Item specifications 1 applicable line 1) pstn (public switched telephone network) 2) pbx (private branch exchange) 3) isdn (integrated services digital network): option 4) lan...
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Page: 12 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (2/8) basic performance specifications no. Item specifications 4 effective reading width document width communication mode/paper width effective reading width copy size iso a4 (210 mm) [intl] g3/a4 208.6 mm for tx 211....
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Page: 13 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (3/8) basic performance specifications no. Item specifications 9 document stacking documents up to 297 mm in length, which meet the basic weight and thickness specification, will exit on the stacker, and documents of l...
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Page: 14 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (4/8) basic performance specifications no. Item specifications 12 effective recording area 1) printable area letter size a4 size 14 inch legal size 13 inch legal size inch mm inch mm inch mm inch mm pl 11 279.4 11.7 29...
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These tables do not include vertical and horizontal addressing error (+/- 3 mm) of recording paper. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 15 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (5/8) basic performance specifications no. Item specifications 13 copy stacking the printed copies will be discharged on the stacker with printed face up or face down. 1) face down stacking: up to 200 copies 2) face up...
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21 copy darkness 1) black image: greater than 1.2 od * 2) white background: not greater than 0.2 od note: od: (optical density) 22 copy uniformity printed copies will exhibit a uniform density of the printed and background area: 1) from edge to edge: 25% 2) from copy to the next copy: 30% 23 recordi...
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Page: 16 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (6/8) basic performance specifications no. Item specifications 24 minimum scan line time for receiving 0 ms, when receiving in ecm mode or from an oki data facsimile. 5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3....
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28 protocol 1) itu-t rec. T.30 2) oki data special protocol (speed protocol) the t.30 handshaking procedure will be conducted at message transmission speed instead of 300 baud, during transmission multi-page. Note: in high-speed protocol, v.34 is not applied. 3) itu-t g4 class 1 (option) copyright 1...
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Page: 17 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (7/8) basic performance specifications no. Item specifications 29 transmission time 2.5 seconds at 33.6 kbps with jbig for okifax 5900 and 3.0 seconds at 33.6 kbps for okifax 5700 per sheet of itu-t no. 1 evaluation te...
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35 overheat protection the heater of the fuser unit is controlled within the predetermined temperature range by the thermistor. If the temperature of the heater exceeds the range, the lcd displays "printer alarm 4". Furthermore, the built-in thermostat in the fuser unit prevents the heater from bein...
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Page: 18 service guide okifax 5700/5900 chapter 1 general information table 1.5.1 (8/8) basic performance specifications no. Item specifications 36 pc interface applications (option) the following four modes are supported: 1) pc printer function 2) pc scanner function 3) pc faxmodem function note 1:...
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Minimum difference between wet and dry bulb temperatures 35.6 (2) 35.6 (2) ---- o f ( o c) 1. Storage conditions specified above apply to the machine in packed condition. 2. Temperature and humidity must be in the range where no condensation occurs. No. Item specifications 41 dimension (main body) 1...
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Page: 19 service guide okifax 5700/5900 chapter 1 general information 1.6 reports and lists table 1.6.1 (1/2) reports and lists specifications table 1.6.1 (2/2) shows reports and lists specifications copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business...
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Page: 20 service guide okifax 5700/5900 chapter 1 general information 1.6.1 reports & list specifications (1/2) note: f +ot: press function and one-touch key fp: function program setting tf: technical function setting no. Item specifications 1 active memory files this report will be manually or auto...
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5 broadcast confirmation report this report will be manually or automatically printed out the broadcast confirmation report. (menu key --> report print) see fig. 1-6-5-1, fig. 1-6-5-2, fig. 1-6-5-3, fig. 1-6-5-4 and fig. 1-6-5-5 6 configuration report this report will be manually printed out for mai...
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12 log report this report will be manually printed out for fault analysis. (menu key --> report print) see fig. 1-6-12 13 function list this list can be printed out manually from the report operation. This list is printed out user function only and does not print technical function. (menu key --> re...
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Page: 21 service guide okifax 5700/5900 chapter 1 general information 1.6.1 shows reports and lists (2/2) active memory files p1 active memory files p2 active memory files activity report message confirmation (normal report) message confirmation (error report) broadcast entry report p1 broadcast ent...
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Telephone directory p4 telephone directory p5 telephone directory p6 telephone directory p7 telephone directory p8 telephone directory (speed dial) power outage report confidential rx report protocol dump p1 protocol dump p2 self diagnosis report function list p1 function list p2 function list p3 fu...
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Page: 22 service guide okifax 5700/5900 chapter 1 general information active memory files p1.
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Page: 23 service guide okifax 5700/5900 chapter 1 general information active memory files p2 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 24 service guide okifax 5700/5900 chapter 1 general information active memory files (1) title of the report (2) date and time when the report was printed (3) sender id (4) reception (memory reception) prints the information of no paper/no toner reception l entries is the number of received com...
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On the below item 6. Prints the communication date and time, distant station id, mode and pages l (6) polling tx/rx prints the information of polling rx or polling tx. L polling tx prints mode column and number of read pages. When feeder polling tx, the number of read pages l is a blank. Polling rx ...
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Page: 25 service guide okifax 5700/5900 chapter 1 general information activity report (1) title of the report (2) date and time when the report was printed. (3) sender id (4) total tx and total rx time (5) date of transmission or reception (6) time when the communication started (7) length of time f...
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(9) mode of the communication calling/called(memory reception)/ conf=xx(confidential reception)/b.C.(broadcast tx)/ polled(polling l tx)/poll=xx(bulletin poll tx)/calling-g4(g4 tx)/fwd-t/fwd-r/batch xx=box no. (10) total number of pages (11) result of the communication ok/no/stop/busy/paper/comp(com...
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Page: 26 service guide okifax 5700/5900 chapter 1 general information message confirmation (normal report).
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Page: 27 service guide okifax 5700/5900 chapter 1 general information memory confirmation (error report).
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(1) title of the report (2) date and time when the report was printed. (3) sender id (4) total tx and total rx time (5) date of transmission or reception (6) time when the communication started (7) length of time for which the okifax 5700/5900 was connected to the line (8) identification of the remo...
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Page: 28 service guide okifax 5700/5900 chapter 1 general information broadcast entry report p1.
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Page: 29 service guide okifax 5700/5900 chapter 1 general information broadcast entry report p2 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 30 service guide okifax 5700/5900 chapter 1 general information broadcast entry report p1.
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Page: 31 service guide okifax 5700/5900 chapter 1 general information broadcast entry report p2.
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Page: 32 service guide okifax 5700/5900 chapter 1 general information broadcast entry report (broadcast tx) (1) title of the report (2) date and time when the report was printed (3) sender id (4) required transmission address (speed dial) (5) registered location id (6) required transmission address ...
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Page: 33 service guide okifax 5700/5900 chapter 1 general information broadcast confirmation report p1.
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Page: 34 service guide okifax 5700/5900 chapter 1 general information broadcast confirmation report p2 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 35 service guide okifax 5700/5900 chapter 1 general information broadcast confirmation report p1.
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Page: 36 service guide okifax 5700/5900 chapter 1 general information broadcast confirmation report p2.
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Page: 37 service guide okifax 5700/5900 chapter 1 general information broadcast confirmation report (broadcast tx by speed dial) (1) title of the report (2) date and time when the report was printed (3) sender id (4) total numbers of pages in particular communication (5) specified transmission time ...
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(11) identification of the result of communication copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 38 service guide okifax 5700/5900 chapter 1 general information configuration p1.
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Page: 39 service guide okifax 5700/5900 chapter 1 general information configuration p2 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 40 service guide okifax 5700/5900 chapter 1 general information configuration p3.
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Page: 41 service guide okifax 5700/5900 chapter 1 general information configuration p1.
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Page: 42 service guide okifax 5700/5900 chapter 1 general information configuration p2 (1) title of the report (2) date and time when the report was printed (3) sender id (4) user programmed function parameters machine settings (no.10 to no.28) l dial options (no. 40 to no. 52) l incoming options (n...
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(6) forwarding number (7) isdn-tid: country code, isdn no. And isdn id (8) isdn-sub address (9) technical programmed function parameters setup (no. 01 to no. 37) l note: *1: printed only when service bit = on. *2: when service bit = off, printed or not depending on the xpara bit. User function setup...
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Page: 43 service guide okifax 5700/5900 chapter 1 general information telephone directory p1.
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Page: 44 service guide okifax 5700/5900 chapter 1 general information telephone directory p2.
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Page: 45 service guide okifax 5700/5900 chapter 1 general information telephone directory p3.
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Page: 48 service guide okifax 5700/5900 chapter 1 general information telephone directory p1.
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Page: 53 service guide okifax 5700/5900 chapter 1 general information telephone directory p6.
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Page: 54 service guide okifax 5700/5900 chapter 1 general information telephone directory p7.
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Page: 55 service guide okifax 5700/5900 chapter 1 general information telephone directory p8 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 56 service guide okifax 5700/5900 chapter 1 general information telephone directory (speed dial) five pages for okifax 5700 and eight pages for okifax 5900. L speed dial: up to 140 for okifax 5700, up to 230 for okifax 5900 l (1) title of the report (2) date and time when the report was printe...
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Page: 57 service guide okifax 5700/5900 chapter 1 general information power outage report (1) title of the report (2) date and time when the report was printed (3) sender id (4) reserved/transmission date (5) reserved/transmission time (6) communication time (7) identification of the remote station ...
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Page: 58 service guide okifax 5700/5900 chapter 1 general information confidential rx report (1) title of the report (2) date and time when the report was printed. (3) sender id (4) date of transmission or reception (5) time when the communication started (6) length of time for which the okifax 5700...
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Page: 59 service guide okifax 5700/5900 chapter 1 general information protocol dump p1.
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Page: 60 service guide okifax 5700/5900 chapter 1 general information protocol dump p2 (1) title of the report (2) date and time when the report was printed (3) sender id (4) date of communication (5) time of communication (6) one message transmission/reception time (7) identification of remote stat...
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Csi and/or telephone number l (8) mode of transmission/reception according to itu-t designation (9) total number of pages in communication (10) identification of the result of the communication (11) service code (12) tx: dis/dtc/dcs/nsf/nss/nsc (13) transmitted telephone number (14) transmitted sep/...
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Page: 61 service guide okifax 5700/5900 chapter 1 general information self diagnosis report.
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Note: *1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal number; and b indicates 0 or 1. *2: printed when the option memory board is mounted and if not, entry lines following this line are not omitted. *3: this item is left blank when mfp a...
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Page: 62 service guide okifax 5700/5900 chapter 1 general information function list p1.
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Page: 63 service guide okifax 5700/5900 chapter 1 general information function list p2.
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Page: 64 service guide okifax 5700/5900 chapter 1 general information function list p3 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 65 service guide okifax 5700/5900 chapter 1 general information function list p1.
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Page: 66 service guide okifax 5700/5900 chapter 1 general information function list p2.
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Page: 67 service guide okifax 5700/5900 chapter 1 general information function list p3 note: *1: printed only when service bit = on. *2: when service bit = off, printed or not depending on the xpare bit. User function setup > machine settings > no.26: power save mode is skipped at the time of countr...
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*8: printed when technical setup > no.33: toner counter clear = on, even if service bit = off. *9: if the id of this machine is not registered, the id is left blank and its line itself is not left blank. *10: the item is left blank when an isdn board is mounted. However, printed when service bit = o...
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Page: 68 service guide okifax 5700/5900 chapter 1 general information group directory.
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Page: 69 service guide okifax 5700/5900 chapter 1 general information group directory p1.
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Page: 70 service guide okifax 5700/5900 chapter 1 general information group directory p2 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 71 service guide okifax 5700/5900 chapter 1 general information group directory (speed dial) (1) title of the list (2) date and time when the list was printed (3) sender id (4) registered group no. And id (5) registered location id (up to 15 characters) copyright 1998, okidata, division of oki...
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Page: 72 service guide okifax 5700/5900 chapter 1 general information protocol dump p1 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 73 service guide okifax 5700/5900 chapter 1 general information protocol dump p2.
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(1) title of the report (2) date and time when the report was printed (3) sender id (4) date of communication (5) time of communication (6) one message transmission/reception time (7) identification of remote station csi and/or telephone number l (8) mode of transmission/reception according to itu-t...
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Page: 74 service guide okifax 5700/5900 chapter 1 general information nic configuration copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 75 service guide okifax 5700/5900 chapter 1 general information banner sheet copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 76 service guide okifax 5700/5900 chapter 2 installation 2.1 general setup information the following flowchart outlines the installation procedure..
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#1: for operation and registration, see okifax 5700/5900 handbook. #2: memory board, g4 option board, lan option board, second cassette unit etc.,. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this mate...
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Page: 77 service guide okifax 5700/5900 chapter 2 installation 2.2 site selection installation precautions for installation 1 fluctuation in line voltage 120v ac (102v to 127v) l 230v ac (198v to 264v) l 2 room temperature 50 to 90 degrees fahrenheit (10 to 32 degrees celsius) l 3 humidity 20 to 80%...
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Note: 1 this space is necessary for having the telephone set. 2 this space is necessary for removing the recording paper cassette. 3 this space is necessary for installing the document stacker and allow space for the fan exhaust..
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Page: 78 service guide okifax 5700/5900 chapter 2 installation 2.3 unpacking procedure 1 remove tape on the top of the carton box and open its cover. Figure 2.3.1.1 unpacking procedure (1) 2 take out the accessory box from the carton box. (see figure below 2.3) 3 take out the machine with plastic wr...
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Page: 79 service guide okifax 5700/5900 chapter 2 installation 2.4 check of contents table 2.4.1 contents list for okifax 5700/5900 after having taken out the machine and accompanied accessories from the carton box, check the contents according to the following list: item no. Name quantity remarks 1...
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Page: 80 service guide okifax 5700/5900 chapter 2 installation 2.5 installation of attachments 1 items image drum (id) unit (already installed) l toner cartridge l recording paper l document stacker l 2 procedure 1) toner cartridge peel off the fixed tape attached to the tray-paper. L open the cover...
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Figure 2.5.2 toner cartridge installation (2) take out the toner cartridge from the damp proof bag, shake it five or six times as shown in the illustration to l eliminate the toner deflection, and peel off the seal gently. Figure 2.5.3 toner cartridge installation (3) ensure that the plastic tab on ...
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Clean the toner scattered in the vicinity of the toner cartridge using a cloth moistened with cold l water. Do not use hot water since it makes the toner stick there. Close the cover assembly-top until the buttons have been locked completely. L 3 recording paper note: about 250 sheets of the new pap...
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Page: 81 service guide okifax 5700/5900 chapter 2 installation 2.6 ac cord connection the power supply is provided as follows. Normal input voltage 120v ac (voltage range 102 to 127v ac) normal input voltage 230v ac (voltage range 198 to 250 v ac) check whether the ac voltage of your input is within...
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Page: 82 service guide okifax 5700/5900 chapter 2 installation 2.7 telephone and line connections 1 procedure connect the lines. L copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx...
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Page: 83 service guide okifax 5700/5900 chapter 2 installation 2.8 packing for shipment caution: when packing the okifax 5700/5900 for shipment, remove the image drum and toner from the unit and ship separately! Failure to do this will result in damage to the machine. Copyright 1998, okidata, divisi...
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Page: 84 service guide okifax 5700/5900 chapter 2 installation 2.9 initial settings 2.9.1 general procedure of key operation 2.9.2 technical functions: setup 2.9.3 user's functions 2.9.4 location program 2.9.5 setup 2.9.6 user default setting 2.9.7 technical default setting 2.9.8 default setting of ...
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Page: 85 service guide okifax 5700/5900 chapter 2 installation 2.9.1 general procedure of key operation note: the fonts displayed on the lcd operation panel may differ from the fonts written this manual. Accessing to desired functions: there are two methods for accessing a desired function: step acc...
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Page: 86 service guide okifax 5700/5900 chapter 2 installation user functions.
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Page: 87 service guide okifax 5700/5900 chapter 2 installation 2.9.2 technical functions 1. This section explains items generally conducted by service personnel, not by users. (1) step access 1) the machine is standby state with no document. 2) press the menu/exit key once. 3) press the resolution k...
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Page: 88 service guide okifax 5700/5900 chapter 2 installation 2.9.2.1 technical functions operation 1 select menu is shown as below: 1. Local test 2. Technical setup: go to section 2.9.2.2 3. System reset 4. Default type set 5. Pc loading 6. G4 pc loading.
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Page: 89 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2 technical functions operation 2.
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Page: 90 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.1 t1 (tx) timer value set the t1 timer (call connection wait time: xtto) for transmission. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any update...
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Page: 91 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.2 t1 (rx) timer value set the t1 timer for reception. The time from issue of the first dis to issue of a signal is checked. If a time-out occurs, the line is disconnected. Copyright 1998, okidata, division of oki america, inc. Al...
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Page: 92 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.3 t2 timer *100ms registers the time duration (in seconds) for which the fax detects the eol interval during reception of phase c. The fax disconnects the line when eol cannot detect within t2 timer. Copyright 1998, okidata, divi...
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Page: 93 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.4 error criterion registers the threshold value whether to transmit rtn or mcf signal when the error occurs in received data. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business pa...
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Page: 94 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.5 attenuator adjusts the attenuation (db) for the message send signal power level. Adjusting value is 0 to 15db in one db steps. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business...
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Page: 95 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.6 t/f tone att. Adjusts the attenuation (db) for the send mf tone power level. Adjusting the value is 0 to 15db in one db steps. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business...
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Page: 96 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.7 mf att. Adjusts the attenuation (db) for the send mf tone power level. Adjusting the value is 0 to 15db in one db steps. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partn...
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Page: 97 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.8 ring dura. *10ms selects the minimum ring detection time to meet country's requirements. Adjusting time is 100ms to 990ms in 10ms steps. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidat...
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Page: 98 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.9 cml timing *100ms selects the time from end of ring to cml-on. Adjusting time is 100ms to 1900ms in 100ms steps. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner excha...
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Page: 99 service guide okifax 5700/5900 chapter 2 installation 2.9.2.2.10 led headstrobe setting of led printhead strobe signals (00000 - 11111). Selection of strobe width in led head. "00000" is lightest and "11111" is darkest. Copyright 1998, okidata, division of oki america, inc. All rights reser...
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Page: 100 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (1/11) t.F. No. Item specifications 01 service bit enables the serviceman to make special settings. If this setting is off, some settings and report print function may become unavailable....
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Page: 101 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (2/11) t.F. No. Item specifications 04 time and date print determine whether the date and time set on the local machine are to be printed at the beginning of the received image. 1) settin...
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Page: 102 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (3/11) t.F. No. Item specifications 06 tad mode (for external telephone answering device.) switches between tad modes. This setting is required to determine whether tad is to be selected ...
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07 real time dialing determine whether real-time dialing is enabled. If it is enabled, determine when it will be enabled. 1) setting values off/type1 (external telephone is off-hooked)/type2 selectable. Off: real-time dialing is disabled (accumulated dialing only) type1: enabled when the external te...
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Page: 103 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (4/11) t.F. No. Item specifications 08 tel/fax switching determine whether the tel/fax mode can be selected in the auto answer mode. 1) setting values on: selective off: not selective * w...
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11 tone for echo determine whether an echo suppressor protection tone is to be added. This setting is required when the line condition is poor (overseas communication, etc.). 1) setting value on: added off: not added * during speed dial transmission, this setting is ignored because communication par...
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Page: 104 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (5/11) t.F. No. Item specifications 12 mh only determine whether only mh coding is to be handled forcibly. Switches the function of limiting the image compression to mh codes only. This s...
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16 t2 timer *100ms set the t2 timer. The t2 timer is an eol (end of line) signal interval timer used for g3 image reception or an instruction reception wait timer. If any signal cannot be detected within the timer-set time, the fax disconnects the line. 1) setting values 1-255 selectable (in 100 ms ...
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Page: 105 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (6/11) t.F. No. Item specifications 17 dis bit 32 determine whether the thirty-second bit (expansion bit) of dis is to be sent out. 1) setting values on: transmits a bit32 and a successin...
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Page: 106 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (7/11) t.F. No. Item specifications 21 attenuator set the fax signal attenuator (level). Since the maximum send signal power level (db) of l the fax is at 0db, you can select 0db to -15db...
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25 cml timing *100ms set a line seizure timing within the range from 100 ms to 1900 ms. 1) setting values 1-19 selectable (in 100 ms steps) * enter a value with ten-keys. * actual value = (set value) x 100 ms suppose the set value is 03, then 03 x 100 ms = 300 ms copyright 1998, okidata, division of...
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Page: 107 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (8/11) t.F. No. Item specifications 26 led heat strobe set the led head strobe time. The larger the value, the darker the image. 1) setting values 00000 to 11111 (5 bits) note1: when the ...
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Page: 108 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (9/11) t.F. No. Item specifications 27 media type set the recording paper quality (thickness). 1) setting values m (medium)/mh (thicker than medium)/h (thick) selectable. 28 transfer roll...
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Page: 109 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (10/11) t.F. No. Item specifications 32 id/tsi priority determines whether the personal id or tsi is given priority during lcd display and printing. 1) setting values id: personal id is g...
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34 parallel pick up determine whether parallel pickup is enabled. * to control a receiving fax by 2 digits (the same digits as remote reception from a telephone set connected parallel to the telephone line. (for the detail, see section 2.9.2.6 outline of parallel pick up.) 1) setting values on: enab...
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Page: 110 service guide okifax 5700/5900 chapter 2 installation service personnel initial settings table 2.9.2.3 (11/11) t.F. No. Item specifications 35 print priority determine whether the memory is mainly used for printing. This setting is required to rescue the image data that cannot be stored in...
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Page: 111 service guide okifax 5700/5900 chapter 2 installation 2.9.2.4 tel/fax automatic switching this function is used for the purpose of tel/fax automatic switching as follows. (1) if the machine detects a call with a cng signal indicating an auto send facsimile call, it starts an automatic docu...
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[notes] *1: ring back tone -- 1 sec. On, 3.2 sec. Off *2: when you want to talk by phone, pick up handset. *3: the called party can send ced to the calling party immediately to start fax communication if the cng is.
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Detected during the period. *4: if the fax does not detect cng signal during working of tel/fax mode, lcd display indicates "lift handset". Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (h...
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Page: 112 service guide okifax 5700/5900 chapter 2 installation 2.9.2.5 tad mode tad: telephone answering device l tad can be connected to external telephone terminal to record your messages. L tad records your speech and switches an automatic voice message response to the calling station. L note 1:...
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Tad mode flow chart l 1) in case of type2: if the fax does not cng signal during working of tad, the fax will go to standby state. 2) in case of type 3: the fax does not detect cng signal during 15 seconds from tad operation starting. The fax starts cng signal detection after 15 seconds from tad ope...
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Page: 113 service guide okifax 5700/5900 chapter 2 installation 2.9.2.6 outline of parallel pickup parallel pick up is a function that controls a fax (to make a fax in receive mode) from a telephone set connected parallel to a fax. The two possible parallel connections of telephone sets a and b are ...
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Page: 114 service guide okifax 5700/5900 chapter 2 installation 2.9.3 user's functions okifax 5700/5900 this section explains the items usually set up by general users. Select menu is shown as below: l 1. Delayed tx 2. Delayed batch tx 3. Priority tx 4. Confidential tx 5. Relay initiate tx 6. Pollin...
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Page: 115 service guide okifax 5700/5900 chapter 2 installation 2.9.4 location program 1) the machine is standby state with no document. 2) press the menu exit key once. 3) press the shift down key two times. 4) the menu option "9 location program" indicated by the blinking cursor is selected, and p...
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Page: 116 service guide okifax 5700/5900 chapter 2 installation 2.9.4.1 select menu is shown as below: 1. Speed dial 2. Group 3. Batch tx time 4. Forwarding no. 5. Forward on p-err 6. Relay report no..
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Page: 117 service guide okifax 5700/5900 chapter 2 installation 2.9.4.1 location program (1/2) no. Item specifications 1 speed dial register speed dial number. (loc#/name/alt#/communication parameters) * only loc# may be registered. (if name is omitted, location search will not be made.) 1) number o...
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Page: 118 service guide okifax 5700/5900 chapter 2 installation 2.9.4.1 location program (2/2) no. Item specifications 3 batch tx time set a batch transmission time (24-hour system). When a time is specified, locations can be specified during batch transmission operation. 1) number of batch tx times...
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Page: 119 service guide okifax 5700/5900 chapter 2 installation 2.9.5 setup 1) the machine is standby state with no document. 2) press the menu key once. 3) press the shift down key three times. 4) the menu option "10 setup" indicated by the blinking cursor is selected, and press the enter/shift rig...
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Page: 120 service guide okifax 5700/5900 chapter 2 installation 2.9.5.1 clock adjustment no. Item specifications 00 clock adjustment set the date (year, month, and day) and time. Select either mdy (month/day/year) or dmy (day/month/year). 1) setting values year: 1998-2097 month: 1-12 day: 1-31 (vary...
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Page: 121 service guide okifax 5700/5900 chapter 2 installation 2.9.5.2 id/password programming 01. Tsi/csi 02. Sender id 03. Personal box 04. Mem. Password 05. Restrict id 06. Isdn tid (country code/isdn no./isdn id) 07. Isdn sub no..
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Page: 122 service guide okifax 5700/5900 chapter 2 installation 2.9.5.2.1 tsi/csi this function is used to register tsi/csi. *1: after the first digit is entered, "enter when done" is displayed. It will not change if all characters are erased by pressing the clear key. *2: enter the tsi/csi with a m...
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Page: 123 service guide okifax 5700/5900 chapter 2 installation 2.9.5.2.2 sender id this function is used to register a sender id. Table 2.9.5.2 id/password prg. (1/3) no. Item specifications.
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01 tsi/csi register a tsi/csi (local telephone number). 1) number of characters used to register a tsi/csi 20 characters (ten-keys 0-9/hyphen (+)/space/+) * the setting data must be transferred to the g4 board. 02 sender id register a sender id. 1) number of characters used to register a sender id 3...
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05 restrict id register a restriction id. Persons who do not know the password cannot use the machine. A restriction id can be registered when restrict access (machine setting) is set to on (operation is restricted). 1) number of restriction ids that can be registered okifax 5700/5900: 24 2) number ...
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07 isdn sub. No. Set a sub address. 1) setting values 19 characters (digits only) * the setting data must be transferred to the g4 board. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (htt...
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Page: 124 service guide okifax 5700/5900 chapter 2 installation 2.9.5.3 machine settings: 10: auto answer mode (fax, tel, t/f, tad, mem, pc, and fwd) 11: monitor volume (off/low/mid./high-mid./high) 12: buzzer volume (low/middle/high) 13: user language (english/other: second language) 14: remote dia...
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Some options of the machine settings menu cannot be selected depending on the destination of delivery, machine specs, and machine settings. However, numbers related to speed access are fixed. If there are unselective options, these numbers become discontinuous. *1: "exec. /jis-b5/a5/a6" is displayed...
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Page: 125 service guide okifax 5700/5900 chapter 2 installation 2.9.5.3.1 auto answer mode this function is used to set up the auto answer mode..
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When you switch the memory rx mode (the password has been registered) to another mode and print memory data (print from memory) directly without returning to the standby mode, you need not enter the password again. The g4 model does not have t/f and tad modes. Copyright 1998, okidata, division of ok...
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Page: 126 service guide okifax 5700/5900 chapter 2 installation 2.9.5.3.2 tx mode default this function is used to set default values for the transmission mode selected with a document set in the feeder. Table 2.9.5.3 machine settings (1/5) no. Item specifications.
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10 auto answer mode set up the auto answer mode (fax/tel/t/f/tad/mem/pc/fwd) the following restrictions are placed on individual mode settings according to the machine status and setting: 1) t/f (tel/fax auto sw.) mode this mode can be selected only when tel/fax switch is set to on. * this mode is a...
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14 remote diagnosis determine whether remote maintenance is to be enabled from the remote center. 1) setting values on (enables)/off (disables) 15 tx mode default set transmission mode default values used when a document is set in the feeder. The resolution and scanning density can be set sepa-ratel...
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19 restrict access determine whether operation is to be restricted. When on is selected, persons who do not know the password cannot operate the machine. When on is selected, the standby screen requires the operator to enter the password. Operation is restricted until a valid password is entered. 1)...
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24 1st paper size okifax 5700/5900 set the size of recording paper in the first cassette. As the recording paper size is not detected automatically, the operator must set it. Exec./jis-b5/a5/a6 can be set only when lan is mounted. 1) setting values a4/letter/legal 13/legal 14/exec./jis-b5/a5/a6 * th...
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Page: 127 service guide okifax 5700/5900 chapter 2 installation 2.9.5.4 dial options 40: redial tries (0 to 10 ¹fre, 0 to 5=fre) 41: redial interval (1 to 6 ¹fre, 1 to 12 =fre) 42: auto start (off/on) 43: dial tone detect (off/on) 44: busy tone detect (off/on) 45: mf/dp (dp/mf) 46: pulse dial rate (...
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Okifax 5700/5900 some options of the dialing options menu cannot be selected depending on the destination of delivery, machine specs, and machine settings. However, numbers related to speed access are fixed. If there are unselective options, these numbers become discontinuous. *1: this setting can b...
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Page: 128 service guide okifax 5700/5900 chapter 2 installation 2.9.5.4 dial options table no. Item specifications 40 redial tries sets on the redial tries to meet the regulations of the installed country. 1) setting values country code = other than fre: 0-10 (in one-try steps) fre: 1-5 (in one-tray...
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46 pulse dial rate determine a dp pulse rate used at call origination. 1) setting values 10pps/16pps/20pps selectable * selection is skipped over when the isdn board is mounted. (selection allowed if service bit=on) 47 pulse make ratio set a dp make ratio at used at call origination. 1) setting valu...
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51 flash/earth/normal set the method of switching between flash and earth modes for pbx line. 1) setting values normal/flash/earth selectable (pbx line origination types) * selection is skipped over when the isdn board is mounted. (selection allowed if service bit=on) 52 dial prefix set the access d...
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Page: 129 service guide okifax 5700/5900 chapter 2 installation 2.9.5.4.1 redial tries this function is used to set an auto redial tries. *1:after the first digit is entered, "enter when done" is displayed. It will not change if all characters are erased by pressing the clear key. Copyright 1998, ok...
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Page: 130 service guide okifax 5700/5900 chapter 2 installation 2.9.5.4.2 redial interval this function is used to set an auto redial interval. *1: after the first digit is entered, "enter when done" is displayed. It will not change if all characters are erased by pressing the clear key. *1: when na...
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Page: 131 service guide okifax 5700/5900 chapter 2 installation 2.9.5.4.3 dial prefix this function is used to set the access digits for connecting a pbx line to the public line. *: off" appears when spaces are entered for all digits. *: movement and display of cursor during input of spaces and digi...
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Page: 132 service guide okifax 5700/5900 chapter 2 installation 2.9.5.5 incoming options 60: incoming ring (off/on/drc) 61: remote receive (off/00/11/22/33/44/55/66/77/88/99/**/##) 62: t/f timer programming (20/35sec) 63: continuous tone (off/on) 64: pc/fax switch (off/on) 65: cng count (1 to 5) 65:...
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Okifax 5700/5900 some options of the incoming options menu cannot be selected depending on the destination of delivery, machine specs, and machine settings. However, numbers related to speed access are fixed. If there are unselective options, these numbers become discontinuous. *1: this setting can ...
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Page: 133 service guide okifax 5700/5900 chapter 2 installation table 2.9.5.5 incoming options no. Item specifications 60 incoming ring set up the soft ringer. Instead of ringer circuit, software can control built-in speaker to ring sound. 1) setting values on (sounded)/off (not sounded)/drc (sounde...
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62 t/f timer programming set the time till start of automatic reception when the operator has performed no operation for the call terminated in the tel/fax mode. 1) setting values 20sec/35sec selectable * selection is skipped over when the isdn board is mounted. (selection allowed if service bit=on)...
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67 distinctive ring okifax 5700/5900 determine whether a distinctive is to be remembered and detected. Only in ger, sui, and aut modes, off is set as the default. When on is selected, reception operation starts only when a remembered ring pattern is detected. If it has not been remembered, a ring pa...
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Page: 134 service guide okifax 5700/5900 chapter 2 installation 2.9.5.5.1 cng count okifax 5700/5900 *1): after the first digit is entered, "enter when done" is displayed. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for ...
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Page: 135 service guide okifax 5700/5900 chapter 2 installation 2.9.5.6 report options: 70: mcf. (single-loc.) (off/on) 71: mcf. (multi-loc.) (off/on) 72: image in mcf. (off/on) 73: error report (mcf.) (off/on) copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okida...
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Page: 136 service guide okifax 5700/5900 chapter 2 installation 2.9.5.5.2 distinctive ring this function is used to make settings for distinctive ring learning (remembrance) and detection..
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No. Item specifications.
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70 message confirmation report (single location) determine whether a single location transmission result report is to be output automatically. 1) setting values on: report is output automatically. Off: report is not output automatically. 71 message confirmation report (multiple locations) determine ...
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Page: 137 service guide okifax 5700/5900 chapter 2 installation 2.9.5.7 lan options: 80: auto tray switch (off/on) 81: paper size check (off/on) 82: lan print timeout (5sec/30sec/5min) 83: ip address see section 2.9.5.7.1 84: subnet mask see section 2.9.5.7.2 85: default gateway see section 2.9.5.7....
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*1: if no lan option is used, "7 lan options" is not displayed. *2: during nic initialization or hsp error. "func. Not avail." is indicated during 3 seconds by pressing enter/-->key. *3: if an hsp error occurs. "func. Not avail." is indicated during 3 seconds by pressing enter/-->key. *4: when there...
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Page: 138 service guide okifax 5700/5900 chapter 2 installation 2.9.5.7 table no. Item specifications 80 auto tray switch determine whether the current tray is automatically switched to another tray when the current tray runs out of paper in the lan print mode. This setting can be made only when the...
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84 subnet mask display the subnet address from the nic, check the data from the terminal, and change the setting. 1) setting values 32 bits are divided into four 8-bit decimal values for setting. The decimal values are separated by dots as shown below. [207.255.255.0 ] * if a lan option is installed...
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Page: 139 service guide okifax 5700/5900 chapter 2 installation 2.9.5.7.1 ip address this function is used to display the ip address from the nic, confirm the data from the terminal, and change settings. Entering an ip address value 1) setting data is received from nic. When hsp error has occurred d...
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Blinking cursor position to the dot position. 5) the enter key is rejected if the numeric entry space delimited by dot is empty. 6) the right-left shift key is valid during input. 7) whether the entered value is correct is identified when numeric entry between dots is determined as shown below. 3-di...
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Page: 140 service guide okifax 5700/5900 chapter 2 installation 2.9.5.7.2 subnet mask this function is used to display the subnet address from the nic, confirm the data from the terminal, and change settings. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata...
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Page: 141 service guide okifax 5700/5900 chapter 2 installation 2.9.5.7.3 default gateway this function is used to display the gateway address from the nic, confirm the data from the terminal, and change settings (nic option setting). Copyright 1998, okidata, division of oki america, inc. All rights...
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Page: 142 service guide okifax 5700/5900 chapter 2 installation 2.9.6 user default setting copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 143 service guide okifax 5700/5900 chapter 2 installation 2.9.7 technical default setting copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 144 service guide okifax 5700/5900 chapter 2 installation 2.9.8 default setting of dial parameters.
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Page: 145 service guide okifax 5700/5900 chapter 2 installation 2.9.9 off-line tests (1) purpose activate self-diagnosis which includes: 1) main board cpu rom version printing l cpu ram check l prog version printing l language version printing l default version printing l modem version printing l ra...
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Page: 146 service guide okifax 5700/5900 chapter 2 installation 2.9.9.1 self diagnosis flow to check roms, rams and printing function. Test report will be automatically printed out..
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Page: 147 service guide okifax 5700/5900 chapter 2 installation self diagnosis report.
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*1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal number; and b indicates 0 or 1. *2: printed when the option board is mounted and if not, entry lines following this line are not omitted. *3: lowercase letters can also be listed. This item...
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Page: 148 service guide okifax 5700/5900 chapter 2 installation 2.9.10 on-line tests 1. Transmission (1) load documents (2) make sure that the loaded documents are fed in automatically. L the std and normal lamps light. L the display shows select location(s) or press copy. L (3) dial the telephone n...
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Page: 149 service guide okifax 5700/5900 chapter 2 installation 2.9.10.1 typical transmission flow diagram typical transmission flow.
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Figure 2.9.10.1 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 150 service guide okifax 5700/5900 chapter 2 installation 2.9.10.2 typical reception transmission diagram typical reception flow figure 2.9.10.2 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this m...
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Page: 151 service guide okifax 5700/5900 chapter 2 installation 2.10 installation of optional units 2.10.1 optional units 2.10.2 memory board installation instructions 2.10.3 network card installation instruction 2.10.4 g4 board installation instruction copyright 1998, okidata, division of oki ameri...
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Page: 152 service guide okifax 5700/5900 chapter 2 installation 2.10.1 optional units (1) items memory exp. Board-ra1-/-2 l board-g4a l board-lan l 2nd tray unit l (2) procedure turn the facsimile power switch off and remove the ac power cord. L note: unplug the ac power cord from the wall outlet fi...
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Page: 153 service guide okifax 5700/5900 chapter 2 installation 2.10.2 memory board installation instruction 1. Remove cover-rear, plate-rear 2. Connect memory board 3. Attach plate-rear and cover-rear. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata busin...
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Page: 154 service guide okifax 5700/5900 chapter 2 installation 2.10.3 network card installation instruction 1. Remove cover-rear, plate-rear and 2 piece of plate-dummy. 2. Connect network card with adapter board, then, mount it into the room. Before installation, check #1 of dipswitch should be "on...
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3. Attach plate-rear, and fix network card, adapter board with 2 each screw. Then fix plate-rear. 4. Attach cover-rear. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Co...
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Page: 155 service guide okifax 5700/5900 chapter 2 installation 2.10.4 g4 board installation instruction 1. Remove cover-rear, plate-rear and 2 piece of plate-dummy. Caution: remove only lower plate-dummy. 2. Connect network card with adapter board, then, mount it into the room. Before installation,...
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3. Attach plate-rear, and fix network card, adapter board with 2 each screw. Then fix plate-rear. 4. Attach cover-rear. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Co...
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Page: 156 service guide okifax 5700/5900 chapter 3 brief technical description electrophotographic process flow copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 157 service guide okifax 5700/5900 chapter 3 brief technical description 3.1 fundamentals of the electro-photographic process the electro-photographic process involves six sub-processes: (1) charging (2) exposure (3) development (4) transfer (5) fusing (6) cleaning outline of each process is e...
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4 transfer the recording paper is placed over the image drum surface and a positive charge, opposite in polarity to the toner, is applied to the reverse side of the paper from the transfer roller. The toner is attracted by the positive charge and is transferred to the paper. The toner charged negati...
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Page: 158 service guide okifax 5700/5900 chapter 3 brief technical description 3.2 actual electrophotographic process the electrophotographic process of the unit consists of six essential processes. The following figure 3.2.1 provides a general description. * process: 1 : charging 2 : exposure 3 : d...
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Page: 159 service guide okifax 5700/5900 chapter 3 brief technical description 3.3 board and units the following boards and units constitute the facsimile transceiver machine. Standard mcnt (main control board) l r76- (okifax 5900) r76-2 (okifax 5700) v.34 modem l c34/h34- ncu (network control unit)...
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Page: 160 service guide okifax 5700/5900 chapter 3 brief technical description 3.4 overall dimension and mechanical structure figure 3.4.1 overall dimension and mechanical structure (1/2).
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Page: 161 service guide okifax 5700/5900 chapter 4 disassembly 4.0 general this chapter explains the procedures for replacement of assemblies and units in the field. 4.1 precautions for parts replacement 4.2 tools 4.3 how to disassemble and reassemble copyright 1998, okidata, division of oki america...
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Page: 162 service guide okifax 5700/5900 chapter 4 disassembly 4.1 precautions for parts replacement (1) before starting to replace parts, remove the ac cord. (a) remove the ac cord in the following sequence: 1. Turn off ("o") the power switch of the machine. 2. Disconnect the ac inlet plug of the a...
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(2) do not disassembly the printer as long as it is operating normally. (3) do not remove parts which do not have to be touched; try to keep the disassembly to a minimum. (4) use specified service tools. (5) when disassembling, follow the laid out sequences. Parts may be damaged if these sequences a...
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Board of part adjustment a ncu board dip switches to be placed in the same position as on the removed board. Refer to chapter 8. B led printhead when the rank marking of the replaced led print head (new part) is the same as that of the used led print head (old part), you do not always have to set th...
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Page: 163 service guide okifax 5700/5900 chapter 4 disassembly 4.2 tools table 4.1 shows the tools required for the replacement of parts such as circuit boards and mechanical units. Table 4.1 tools copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business p...
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Page: 164 service guide okifax 5700/5900 chapter 4 disassembly 4.3 how to disassemble and reassemble this section explains how to disassemble and reassemble the fax. Figure 4.3 shows the disassembly procedure flow as generalization. L the detailed disassembly procedure is explained from sub-section ...
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Page: 165 service guide okifax 5700/5900 chapter 4 disassembly whole unit picture copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 166 service guide okifax 5700/5900 chapter 4 disassembly 4.3.1 document table cover 1. Open the operation panel. 2. Remove the cover by unscrewing four screws. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any up...
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Page: 167 service guide okifax 5700/5900 chapter 4 disassembly 4.3.2 rear cover and ncu cover 1. Unscrew two screws (1). 2. Slide the rear cover up slightly and pull it forward for removal. 3. Remove the ncu cover by unscrewing one screw (2). Copyright 1998, okidata, division of oki america, inc. Al...
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Page: 168 service guide okifax 5700/5900 chapter 4 disassembly 4.3.3 main cover 1. After removing the document cover, rear cover, and ncu cover, open the scanner unit and stacker cover. Caution: secure the scanner unit by engaging its hooks with the stacker cover. 2. Unscrew two screws..
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3. Open the manual feed guide. 4. First, disengage the two hooks at the back. Next, remove the main cover with it lifted..
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Page: 169 service guide okifax 5700/5900 chapter 4 disassembly 4.3.4 operation unit 1. Disconnect the connector. 2. Open the operation unit and slide it leftward for removal. Caution: pull out the connector cable from the frame. Copyright 1998, okidata, division of oki america, inc. All rights reser...
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Page: 170 service guide okifax 5700/5900 chapter 4 disassembly 4.3.5 ncu board 1. Remove the ncu board by unscrewing two screws. Caution: earth cable position is different from each machine version. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business ...
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Page: 171 service guide okifax 5700/5900 chapter 4 disassembly 4.3.6 modem board 1. Remove the plate by unscrewing two screws (1). 2. Remove the modem board by unscrewing one screw (2). Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner excha...
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Page: 172 service guide okifax 5700/5900 chapter 4 disassembly 4.3.7 plate package 1. Unscrew two screws (1) and pull out the rear plate. 2. Unscrew four screws (2) and take out the package plate. Caution: before taking out the package plate, disconnect the connector of battery. Copyright 1998, okid...
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Page: 173 service guide okifax 5700/5900 chapter 4 disassembly 4.3.8 scanner unit (cis) 1. Disconnect six connectors (cn8, 9, 13, 14, 15 and sp) 2. Remove four cores. 3. Remove the torque limiter by unscrewing two screws..
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4. Pull out the connector cable from the stacker frame and remove the scanner unit. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 174 service guide okifax 5700/5900 chapter 4 disassembly 4.3.9 stacker frame 1. Remove the ac inlet and unscrew three screws to remove the stacker frame. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates ...
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Page: 175 service guide okifax 5700/5900 chapter 4 disassembly 4.3.10 printer unit 1. Disconnect three flat cables and two connector cables. 2. Remove the shield by unscrewing one screw. 3. Remove the printer unit by unscrewing six screws. Caution: the number of pins of the cn2 connector is the same...
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Page: 176 service guide okifax 5700/5900 chapter 4 disassembly 4.3.11 fan and fan guard 1. Disconnect the connector cable and remove the fan and fan guard. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to t...
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Page: 177 service guide okifax 5700/5900 chapter 4 disassembly 4.3.12 main board 1. Remove the shield plate by unscrewing six screws. 2. Unscrew four screws and disconnect two connector cables, then slide the main board for removal. Copyright 1998, okidata, division of oki america, inc. All rights r...
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Page: 178 service guide okifax 5700/5900 chapter 4 disassembly 4.3.13 contact assembly and high-/low voltage power supply boards 1. Remove the high-/low voltage power supply boards by unscrewing seven screws. Caution: remove both boards at the same time. Unscrew one ground screw and remove the groun...
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Page: 179 service guide okifax 5700/5900 chapter 4 disassembly 4.3.14 disassembling the operation unit 1. Remove the paper guide (u) assembly by unscrewing two screws. 2. Unscrew 22 screws and disengage six hooks to remove the p76/p77 board assembly..
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3. Remove the numeric keypad. 4. Disconnect the white connector to separate the p76 board from the p77 board. Caution: the white connector is a spring connector. Be careful not to damage the connector when disconnecting it. Copyright 1998, okidata, division of oki america, inc. All rights reserved. ...
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Page: 180 service guide okifax 5700/5900 chapter 4 disassembly 4.3.14.1 disassembling the operation unit paper guide (u) assembly separation rubber the separation rubber can be removed from the paper guide (u) assembly. Feed roller 1. Remove the ground cbale by removing the two screws (5). 2. Remove...
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Remove the scan roller by removing the gear and adf bearing. Exit roller remove the exit roller while spreading and holding up the part of the fixing hooks. Caution: be careful as not to break the shaft of the exit roller when removing. Copyright 1998, okidata, division of oki america, inc. All righ...
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Page: 181 service guide okifax 5700/5900 chapter 4 disassembly 4.3.15 disassembling the scanner unit (l) paper guide unscrew two screws and remove the paper guide. (removing the paper guide) 1. Insert the screwdriver in the holes (two) in the paper guide and push the screwdriver in the direction of ...
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(precautions for installing the paper guide) install the paper guide while pressing the pc1 lever. * this is necessary to prevent the lever from sticking. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to th...
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Page: 182 service guide okifax 5700/5900 chapter 4 disassembly 4.3.16 scanner (cis) 1. Remove the cis assembly by disconnecting one connector. 2. Remove the cis from the bracket. (* disengage the hook on the side where there is no connector). Caution: pay attention to the orientation when reassembli...
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Page: 183 service guide okifax 5700/5900 chapter 4 disassembly 4.3.17 pc1/pc2 sensors 1. Disengage four hooks and remove the pc1 sensor. 2. Pull out the pc2 sensor. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any upd...
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Page: 184 service guide okifax 5700/5900 chapter 4 disassembly 4.3.18 speaker remove the speaker with it pushed in the direction of the arrow (1), then disconnect the cable. Caution: be careful not to damage the portion (2) of the frame indicated by the arrow. Copyright 1998, okidata, division of ok...
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Page: 185 service guide okifax 5700/5900 chapter 4 disassembly 4.3.19 scanner motor 1. Remove the scanner latch. 2. Remove the motor cable and unscrew two screws (1) to remove the motor along with the bracket. Caution: do not remove the four screws* securing the motor. 3. Remove the bracket and grou...
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1. When installing the damper, pay attention to its orientation and screw positions. 2. When installing the bracket and ground plate, check for their positions. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates...
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Page: 186 service guide okifax 5700/5900 chapter 4 disassembly 4.3.20 disassembling the printer unit drum/resist motor 1. Remove the drum motor by unscrewing two screws (1). 2. To remove the resist motor by unscrewing two screws (2). Motor bracket.
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Remove the bracket by releasing two hooks. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 187 service guide okifax 5700/5900 chapter 4 disassembly 4.3.21 led head drum/resist motor 1. Open the stacker cover and open the left-hand latch slightly to pull the led head out. Next, disconnect flexible cables (two) along with connectors. Caution: disconnect the flexible cables with them i...
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Page: 188 service guide okifax 5700/5900 chapter 4 disassembly 4.3.22 toner lockout board drum/resist motor 1. Remove two springs, pull the shield toward you, and remove the led head cover. Caution: do not lose the springs. 2. Remove the tlk cover by releasing hooks (four). Caution: pay attention to...
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Page: 189 service guide okifax 5700/5900 chapter 4 disassembly 4.3.23 stacker cover 1. Disconnect the flat cable. 2. Remove the copy stacker by pressing inward the two latches on it from the two reset levers. 3. Remove the copy stacker by spreading it from the lower base. Copyright 1998, okidata, di...
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Page: 190 service guide okifax 5700/5900 chapter 4 disassembly 4.3.24 fusing unit remove the fusing unit by removing the four screws (2). Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (htt...
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Page: 191 service guide okifax 5700/5900 chapter 4 disassembly 4.3.25 manual feed assembly 1. First, carry out the disassembly procedure up to the point of main cover removal. (refer to section 4.3.3) 2. Remove the manual feed assembly by pressing inward the two retainers. Copyright 1998, okidata, d...
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Page: 192 service guide okifax 5700/5900 chapter 4 disassembly 4.3.26 back-up roller, transfer roller 1. After removing the lower base, remove the spring. 2. Lift the left side of the back-up roller and pull it out leftwards. Caution: - do not lose the ground washer. - do not bend the ground plate. ...
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Page: 193 service guide okifax 5700/5900 chapter 4 disassembly 4.3.27 resist roller, hopping roller, sensor plates (1) disassembly procedure 1) resist roller, hopping roller 1. First, carry out the disassembly procedure up to the point of the lower base removal. 2. Remove the one-way clutch gear. 3....
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1. After removing the lower base, remove the sensor plate by pressing and holding the latches while shifting the sensor plate up and out. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (htt...
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Page: 194 service guide okifax 5700/5900 chapter 4 disassembly 4.3.28 eject guide assembly remove the eject guide assembly by releasing the left-hand hook. Reassembly procedure carry out reassembly by reversing the disassembly procedure. Copyright 1998, okidata, division of oki america, inc. All rig...
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Page: 195 service guide okifax 5700/5900 chapter 5 adjustments 5.1 setting of led print head drive time adjustment point: technical function no. 26. L * to bring the lcd up to technical function, press menu key once, resolution key twice (in case of no message in memory). Note: when the rank marking...
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Page: 196 service guide okifax 5700/5900 chapter 5 adjustments settings of technical function no. 26 (table 5.1.1) note 1: the luminous intensity ranking is determined by the first, second and third digits from the right in the led print head (i.E. In ---xx061, 061 is the luminous inten-sity ranking...
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Page: 197 service guide okifax 5700/5900 chapter 5 adjustments 5.2.1 confirmation items the clock frequency and power voltage of the machine are not possible to adjust in the field. However, their measurement procedures are described here for confirmation of clock frequency and each voltage. 1) cloc...
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Page: 198 service guide okifax 5700/5900 chapter 5 adjustments 5.2.2 measurement 1 turn the ac power off. 2 carry out the disassembly procedure up to cover assembly-top, frame assembly-scanner, and unit-printer. (refer to the mechanical disassembly and reassembly in chapter 4.) 3 connect extension c...
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Figure 5.2.1 measurement points on r76 board copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 199 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.1 replacement of consumables the user (or service personnel) is required to replace the following items as consumable parts. (1) user side no. Part name expected use before replacement reference item no. In figure 6.1 1 to...
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(1) others no. Item specifications 1 document feeder jam occurrence and misfeeds in the automatic document feeder will be less than one in 500 operations for all specified documents. 2 recording paper feeder jam occurrence in the automatic paper feeder will be less than one in 1,500 operations and m...
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Page: 200 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.2 routine inspection basically, the routine inspection of following items is performed about half-yearly (or every one year) after the machine is installed. The description of routine inspection is shown in table 6.2. Tabl...
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Page: 201 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.3 printer counter display/clear (user) note: the fonts displayed on the lcd operation panel may differ from the fonts written in this manual. 1. Purpose a user can clear the image drum counter (only when "change drum soon"...
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Page: 202 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.4 printer counter display/clear (service) 1. Purpose the service personnel can clear and check the following counters. Image drum l toner l image drum (total) l print l scan l 2. Procedure the following shows the case when...
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Page: 203 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.5 self-diagnosis test 1. Purpose to check roms, rams and printing function. 2. Procedure.
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Note: *1: a indicates an alphanumeric character; n indicates a numeric character (0 to 9); h indicates a hexadecimal.
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Number; and b indicates 0 or 1. *2: printed when the option board is mounted and if not, entry lines following this line are not omitted. *3: lowercase letters can also be listed. This item reports mdl information for the pnp device id only. This item can be up to 40 characters long. *4: this item r...
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Page: 204 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.6 sensor calibration test 1. Purpose to adjust the linearity of the contact image sensor output levels..
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Page: 205 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.7 led test 1. Purpose to check all leds on operation panel by lighting. 2. Procedure copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updat...
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Page: 206 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.8 tone send test 1. Purpose to send the g3 tonal frequencies to the line. 2. Procedure copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any upd...
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Page: 207 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.9 high-speed modem send test copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 208 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.10 high-speed modem receive test 1. Purpose to check the telephone line quality in combination with a remote station programmed to the high-speed modem send test mode. 2. Procedure copyright 1998, okidata, division of oki ...
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Page: 209 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.11 mf send test 1. Purpose to send the multi-frequencies of tone dialing to the line. 2. Procedure after the test, press stop key. L frequencies of mf tones are as follows: 1 697 hz/1209 hz 2 697 hz/1366 hz 3 697 hz/1477 h...
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Page: 210 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.12 tone (tel/fax) 1. Purpose to check the pseudo-ring back tone of tel/fax automatic switching. 2. Procedure copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exch...
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Page: 211 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.13 protocol data dump printing 1. Purpose to analyze the transmitted/received g3 protocol signals. 2. Procedure manual printout of the last communication. L (a) manual printout copyright 1998, okidata, division of oki amer...
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Page: 212 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.14 system reset 1. Purpose to clear or initialize the following data to factory default settings. (a) location data (b) configuration data (default) 2. Procedure copyright 1998, okidata, division of oki america, inc. All r...
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Page: 213 service guide okifax 5700/5900 chapter 6 cleaning and maintenance 6.15 service codes the service code can be printed on activity report to recognize the result of each communication. 1. The activity report indicates the code "0000", should a communication terminates on normal status as 2. ...
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Page: 214 service guide okifax 5700/5900 chapter 6 cleaning and maintenance service code list [table 6.15.1] (1/2) code description 0000 successful end of communication. 1080 stop ey has been pressed while calling a remote fax. 10a2 busy tone detected. 14c0 dial tone not detected. 14c1 line current ...
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Page: 215 service guide okifax 5700/5900 chapter 6 cleaning and maintenance service code list [table 6.15.1] (2/2) code description 39c1 decoder hardware error, (cannot detect end of picture). 41a0 there was no response each time in response to the three post commands. 41a6 received signal other tha...
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Page: 216 service guide okifax 5700/5900 chapter 6 cleaning and maintenance g4 service code lists class- ification code description alarm result remarks dch layer 2 bb02 lsi ng on ng isdn board sensor bb03 line draw out on ng bb04 link release by network on ng bb05 tei release by network on ng bb06 ...
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Ba54 call identity in use on ng ba55 no call suspended on ng ba56 call having the requested call identity has been cleared on ng ba58 incompatible destination handling in the g3 fallback ba5b invalid transit network selection on ng ba5f invalid message, unspecified on ng ba60 mandatory information e...
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B226 unallowable packet (too short packet) on ng b227 unallowable packet (too long packet) on ng b229 unallowable packet (restart packet in which lcn or lcgn is not 0) on ng b22a unallowable packet (packet that is not adaptable to the facility) on ng b231 timer time out (ca packet wait time out) on ...
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B806 csr reception on ng b809 csa reception on ng b80a time out at the time of termination on ng b80b close wait time out on ng b80c cse reception before close on ng bch layer 7 ae01 negotation unsucessful (requirement for communication with the other party fax is not met) on ng ae02 negotation unsu...
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Page: 217 service guide okifax 5700/5900 chapter 7 troubleshooting 7.0 extension cable lists copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 218 service guide okifax 5700/5900 chapter 7 troubleshooting 7.1 overview this chapter contains: (a) troubleshooting flow charts related to general operations (b) troubleshooting flow charts by test operations (c) troubleshooting flow charts placing an emphasis on mechanical portions section n...
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Page: 219 service guide okifax 5700/5900 chapter 7 troubleshooting 7.1 overall troubleshooting flow chart.
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Page: 220 service guide okifax 5700/5900 chapter 7 troubleshooting 7.2 no lcd operation.
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Page: 221 service guide okifax 5700/5900 chapter 7 troubleshooting 7.3 alarm led on.
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Page: 222 service guide okifax 5700/5900 chapter 7 troubleshooting 7.4 printing test failure copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 223 service guide okifax 5700/5900 chapter 7 troubleshooting 7.5 no local copy.
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Page: 224 service guide okifax 5700/5900 chapter 7 troubleshooting 7.6 auto dial failure.
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Page: 225 service guide okifax 5700/5900 chapter 7 troubleshooting 7.7 transmission problem this section explains how to localize the cause of problems occurred after completion of connection with a remote station..
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Page: 226 service guide okifax 5700/5900 chapter 7 troubleshooting 7.8 auto reception failure.
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Page: 227 service guide okifax 5700/5900 chapter 7 troubleshooting 7.9 reception problem this section explains how to localize the cause of problems occurred after completion of connection with a remote station..
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Page: 228 service guide okifax 5700/5900 chapter 7 troubleshooting 7.10 sensor calibration test.
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Page: 229 service guide okifax 5700/5900 chapter 7 troubleshooting 7.11 led test.
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Page: 230 service guide okifax 5700/5900 chapter 7 troubleshooting 7.12 tone send test.
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Page: 231 service guide okifax 5700/5900 chapter 7 troubleshooting 7.13 high-speed modem test.
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Page: 232 service guide okifax 5700/5900 chapter 7 troubleshooting 7.14 mf send test.
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Page: 233 service guide okifax 5700/5900 chapter 7 troubleshooting 7.15 tone (tel/fax) send test.
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Page: 234 service guide okifax 5700/5900 chapter 7 troubleshooting 7.16 no acoustic line monitor there are two source routes of acoustic line monitor: (a) general communication signal (b) dp pulse signal.
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Page: 235 service guide okifax 5700/5900 chapter 7 troubleshooting 7.17 power supply unit (a) low-voltage selection replace the power supply unit when output voltage written on the item a3 in the appendix a is not normal. (b) high-voltage selection copyright 1998, okidata, division of oki america, i...
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Page: 236 service guide okifax 5700/5900 chapter 7 troubleshooting 7.18 no document feeding note: this section places an emphasis on troubleshooting of mechanical portions. Therefore, it is recommended to replace the mcnt (r76) board first and, then if not solved, follow this flow chart..
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Page: 237 service guide okifax 5700/5900 chapter 7 troubleshooting 7.19 multiple document feeding definition: multiple document feeding. Multiple documents are not separated and they are fed at the same time during one feeding operation. Copyright 1998, okidata, division of oki america, inc. All rig...
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Exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 238 service guide okifax 5700/5900 chapter 7 troubleshooting 7.20 document skew.
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Page: 239 service guide okifax 5700/5900 chapter 7 troubleshooting 7.21 document jam.
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Page: 240 service guide okifax 5700/5900 chapter 7 troubleshooting 7.22 printer unit 7.22.1 precautions 7.22.2 troubleshooting flow charts of printer unit copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to th...
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Page: 241 service guide okifax 5700/5900 chapter 7 troubleshooting 7.22.1 precaution 1. Points to check before correcting image troubles (1) is the printer being run in proper ambient conditions? (2) have the supplies (toner) and the routine replacement part (ep unit) been replaced properly? (3) is ...
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Page: 242 service guide okifax 5700/5900 chapter 7 troubleshooting 7.22.2 troubleshooting flow charts of printer unit overall troubleshooting flow chart. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to thi...
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Page: 243 service guide okifax 5700/5900 chapter 7 troubleshooting table 7.22.2 alarm display alarm lcd led flash memory error data on second tray time-out error on id lock on toner lock on thermister error on fan motor error on cover open on document jam (limit length error) on.
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Document jam (suction error) on paper jam (feed outlet error) on paper jam (path error) on paper jam (feed error) on paper size error on no paper on face-up on drum life expired toner near end toner near end & drum counter >/- 19000) on no id (image drum) on toner near end (no toner mem. Rx = off) o...
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Toner near end (no toner em. Rx = on) on second tray cover open off memory overflow on communication error on lan board mupis i/f error on isdn board mupis i/f error on error 77 (no id) on lan print acc error on copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okid...
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Page: 244 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 1: top cover is open copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 245 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 2: replace image drum message copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidat...
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Page: 246 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 3: engine controller error copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.C...
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Page: 247 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 4: fuser unit thermal error copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata....
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Page: 248 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 5: paper jams.
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Exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 249 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 6: no paper tray or no paper no recording paper cassette or not recording paper. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) f...
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Page: 250 service guide okifax 5700/5900 chapter 7 troubleshooting action items (printer unit-lcd message) table 7.22.2 no. Action 1 check mcnt (r76) board 2 check h10 board cover open switch l cover open switch connection l check mcnt (r76) board 3 return to section 7.1 4 replace the ep unit, and c...
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Page: 251 service guide okifax 5700/5900 chapter 7 troubleshooting sample image problems (figure 7.22.1) table 7.22.4 image troubles abnormal symptom reference figure troubleshooting flow chart no. Images are light or blurred as a whole. Fig. (a) 7 the blank background is smeared. Fig. (b) 8 blank p...
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Page: 252 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 7: light or blurred output copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.C...
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Page: 253 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 8: smeared background on output copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okid...
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Page: 254 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 9: blank output copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 255 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 10: vertical black stripes on output copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx...
Page 499
Page: 256 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 11: evenly spaced marks on output.
Page 501
Exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
Page 502
Page: 257 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 12: missing print on output copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata....
Page 503
Page: 258 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 13: vertical white stripes on output.
Page 506
Page: 259 service guide okifax 5700/5900 chapter 7 troubleshooting troubleshooting flow chart 14: poor fusing copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
Page 507
Page: 260 service guide okifax 5700/5900 chapter 8 dipswitch setting tables portuguese this section gives the following instruction. Dip switch setting l instructions of marking with red oil ink. L put short-plug (40095701) into designated connector. L for details, see figure below..
Page 509
Page: 261 service guide okifax 5700/5900 chapter a board descriptions preface this manual has been designed to provide basic information concerning the electric section for the component-level maintenance of the okifax 5700/okifax 5900 facsimile transceiver. It includes such information which will h...
Page 510
Page: 262 service guide okifax 5700/5900 chapter a board descriptions service caution copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
Page 511
Page: 263 service guide okifax 5700/5900 chapter a board descriptions a1.1 unit configuration and block diagram 1. The unit configuration is as follows:.
Page 512
Figure a.1.1 unit configuration (modifying) standard: (1) mcnt (r76- : okifax 5700/r76-2 okifax 5900).
Page 513
(2) v.34 modem (c34-/h34-) (3) ncu (unc-/wn5-/dn5-fn5-) (4) operation panel board (p76-: main/p77-: one-touch) (5) high-voltage power unit (h10) (6) low-voltage poewr unit (mpw2520: 120v/mpw2420: 230v) (7) toner lock board (tlk-) option: (8) optional memory (ra-: 2m byte/ra-2: 4m byte) (9) g4 board ...
Page 514
Page: 264 service guide okifax 5700/5900 chapter a board descriptions block diagram.
Page 517
Page: 265 service guide okifax 5700/5900 chapter a board descriptions a2.1 signal flow explanation 1. Copy 2. G3 tx (mh/mr/mmr) 2-1. G3 tx (jbig): okifax 5900 only 3. G3 rx (mh/mr/mmr) 3-1. G3 rx (jbig): okifax 5900 only 4. Pc print (option) 5. Pc scanner (option) 6. Pc-fax tx (option) 7. Pc-fax rx ...
Page 518
Page: 266 service guide okifax 5700/5900 chapter a board descriptions 1. Copy.
Page 521
Page: 267 service guide okifax 5700/5900 chapter a board descriptions 2. G3 tx (mh/mr/mmr).
Page 524
Page: 268 service guide okifax 5700/5900 chapter a board descriptions 2-1. G3 tx (jbig): okifax 5900 only.
Page 527
Page: 269 service guide okifax 5700/5900 chapter a board descriptions 3. G3 rx (mh/mr/mmr).
Page 530
Page: 270 service guide okifax 5700/5900 chapter a board descriptions 3-1. G3 rx (jbig): okifax 5900 only.
Page 533
Page: 271 service guide okifax 5700/5900 chapter a board descriptions 4. Pc print (option).
Page 536
Page: 272 service guide okifax 5700/5900 chapter a board descriptions 5. Pc scanner (option).
Page 539
Page: 273 service guide okifax 5700/5900 chapter a board descriptions 6. Pc-fax tx (option).
Page 542
Page: 274 service guide okifax 5700/5900 chapter a board descriptions 7. Pc-fax rx (option).
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Page: 275 service guide okifax 5700/5900 chapter a board descriptions 8. Isdn pc-fax g3 tx (option).
Page 548
Page: 276 service guide okifax 5700/5900 chapter a board descriptions 9. Isdn pc-fax g3 rx (option).
Page 551
Page: 277 service guide okifax 5700/5900 chapter a board descriptions 10. Isdn g3 tx (option).
Page 554
Page: 278 service guide okifax 5700/5900 chapter a board descriptions 11. Isdn g3 rx (option).
Page 557
Page: 279 service guide okifax 5700/5900 chapter a board descriptions 12. G4 tx (option).
Page 560
Page: 280 service guide okifax 5700/5900 chapter a board descriptions 13. G4 rx (option).
Page 563
Page: 281 service guide okifax 5700/5900 chapter a board descriptions 14. Lan print (option).
Page 566
Page: 282 service guide okifax 5700/5900 chapter a board descriptions a3.1 toner low detection device l the toner low detection device consists of a stirring gear which rotates at a constant rate, a stirring bar and a magnet on the stirring bar. The stirring bar rotation is driven by the link to the...
Page 567
Operation during toner low state when the stirring bar reaches the l maximum height, it falls to the minimum height due to its own weight, since there is no resistance provided by the toner on the other side. Because of this, the time interval during which it is in encounter with the magnet of the s...
Page 568
Page: 283 service guide okifax 5700/5900 chapter a board descriptions a3.2 centronics parallel interface the lsi sets a busy-p signal to on at the same time when it reads the parallel data (pdata1-p to pdata8-p) from the parallel port at the fall of stb-n signal. Furthermore, it makes the store proc...
Page 570
Page: 284 service guide okifax 5700/5900 chapter a board descriptions a3.3 electrophotographic process (1) electrophotographic process the electrophotographic process is outlined below. 1 charging the surface of the image drum is charged negatively and uniformly by applying the dc voltage to the cha...
Page 572
Figure 2-4.
Page 573
Figure 2-5 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
Page 574
Page: 285 service guide okifax 5700/5900 chapter a board descriptions a3.4 process operation descriptions (1) hopping and feeding hopping and feeding motions are actuated by a single registration motor in the mechanism as shown below: the registration motor turning in direction "a" drives the hoppin...
Page 575
(b) feeding (1) when hopping is completed, the registration motor turning in direction "b" (counter-clockwise direction) drives the registration roller to advance the paper (in this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way bearing.) (2) the p...
Page 576
The charge roller is composed of two layers, a conductive layer and a surface protective layer, both having elasticity to secure good contact with the image drum. When the dc voltage applied by the power supply exceeds the threshold value, charging begins. The applied voltage is proportional to the ...
Page 577
The image drum is coated with an underlayer (ul), a carrier generation layer (cgl), and carrier transfer layer (ctl) on aluminum base. The organic photo conductor layer (opc), comprising a ctl and a cgl, is about 20 m m thick. The image drum surface is charged to about -750 v by the contact charge o...
Page 578
(4) developing toner is attracted to the electrostatic latent image on the image drum surface, converting it into a visible toner image. Developing takes place through the contact between the image drum and the developing roller. (1) as the toner supply roller rotates while rubbing on the developing...
Page 579
Developing roller surface. (3) toner is attracted to the exposed portion (low-potential part) of the image drum at the contact of the image drum and the developing roller, making the electro-static latent image visible. An illustration of activities at the contact point of the image drum surface and...
Page 580
(5) transfer the transfer roller is composed of conductive sponge material, and is designed to get the image drum surface and the paper in a close contact. Paper is placed over the image drum surface, and the positive charge, opposite in polarity to that of the toner, is applied to the paper from th...
Page 581
(6) fusing after the end of the transfer operation, the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back-up roller. The heater roller with a teflon coating incorporates a 500 w heater halogen lamp), which heats the heat roller. A t...
Page 582
(7) cleaning when the transfer is completed, the residual toner left on the image drum is attracted to the cleaning roller temporarily by static electricity, and the image drum surface is cleaned. (8) cleaning of rollers the charge, transfer and cleaning rollers are cleaned for the following cases: ...
Page 583
Warning up after the opening and closing of the cover. L when the number of sheets accumulated reaches 10 or more, and the printout operation ends. L changes in bias voltage applied to each roller move attaching toner off the roller to the image drum and return it to the developer. Copyright 1998, o...
Page 584
Page: 286 service guide okifax 5700/5900 chapter b print operation description b.1 mechanical components 1) ep drum cartridge the ep (image) cartridge consists of an ep (image) drum, a charger, and a developer. The cartridge forms a toner image on the drum, using an electrostatic latent image formed...
Page 585
Page: 287 service guide okifax 5700/5900 chapter b print operation description b.2 description of print operations b.2.1 process operations 1) hopping and feeding 2) charging 3) exposure 4) developing 5) transfer 6) fusing 7) cleaning 8) cleaning of rollers copyright 1998, okidata, division of oki a...
Page 586
Page: 288 service guide okifax 5700/5900 chapter b print operation description 1) hopping and feeding hopping and feeding are affected by a single resist motor in the mechanism shown below. Turning the resist motor in the "a" direction drives the hopping roller. Turning the resist motor in the "b" d...
Page 587
(b) feeding (1) after end of hopping, turning the resist motor in the "b" direction (in the ccw direction) drives the resist roller to advance the paper. (in this case, the hopping gear also turns, but the hopping roller is prevented from turning by the one-way clutch gear.) (2) the paper is further...
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Page: 289 service guide okifax 5700/5900 chapter b print operation description 2) charging charging is affected by applying a dc voltage to the charge roller that is in contact with the ep (image) drum surface. The charge roller is composed of two layers consisting of a conductive layer and a surfac...
Page 590
Page: 290 service guide okifax 5700/5900 chapter b print operation description 3) exposure light emitted from the led head irradiates the ep (image) drum surface with negative charges. The surface potential of the irradiated part of the ep drum drops, thereby forming an electrostatic latent image as...
Page 591
When light from the led head irradiates the ep (image) drum surface, the light energy generates positive and negative carriers in the cgl. The positive carriers are moved to the ctl by an electrical field acting on the ep (image) drum. Likewise, the negative carriers flow into the aluminum layer (gr...
Page 592
Page: 291 service guide okifax 5700/5900 chapter b print operation description 4) developing toner is attracted to the electrostatic latent image on the ep (image) drum surface to convert it into a visible toner image. Developing takes place at the contact between the ep (image) drum and the develop...
Page 593
Denote the direction of the electric field). Note: the toner supply roller and the developing roller are supplied with bias voltages required during the developing process as shown below. -500 vdc is supplied to the toner supply roller, -265 vdc to the developing roller. Copyright 1998, okidata, div...
Page 594
Page: 292 service guide okifax 5700/5900 chapter b print operation description 5) transfer the transfer roller is composed of conductive sponge material and is designed to make the ep (image) drum surface and the paper closely into contact. Paper is placed over the ep (image) drum surface, and a pos...
Page 595
Page: 293 service guide okifax 5700/5900 chapter b print operation description 6) fusing after the end of the transfer operation, the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the back-up roller. The heater roller with a teflon coati...
Page 596
Page: 294 service guide okifax 5700/5900 chapter b print operation description 7) cleaning after the end of the transfer, residual toner on the ep (image) drum is attracted to the cleaning roller temporarily by static electricity to clean the ep (image) drum surface. Copyright 1998, okidata, divisio...
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Page: 295 service guide okifax 5700/5900 chapter b print operation description 8) cleaning of rollers the charge roller, transfer roller and cleaning roller are cleaned in the following cases: in warning up at power-on time l in warning up after the cover is opened and closed l when the number of ac...
Page 598
Page: 296 service guide okifax 5700/5900 chapter b print operation description b.3 errors b.3.1 errors list b.3.2 major trouble errors b.3.3 recoverable errors copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates ...
Page 599
Page: 297 service guide okifax 5700/5900 chapter b print operation description b.3.1 errors list the errors are listed below. 1) major trouble errors fuser error l fan error l 2'nd tray communication error l toner lockout l 2) recoverable errors cover open l 2'nd tray route open l paper size error l...
Page 601
Page: 298 service guide okifax 5700/5900 chapter b print operation description b.3.2 major trouble errors b.3.2.1 fuse error b.3.2.2 fan error b.3.2.3 paper feed monitoring b.3.2.4 2'nd tray communication error b.3.2.5 cover open copyright 1998, okidata, division of oki america, inc. All rights rese...
Page 602
Page: 299 service guide okifax 5700/5900 chapter b print operation description b.3.2.1 fuse error the fuser error indicates an error in thermister on heater. In case the fuser error occurs at the time of printing, the heater is turned off soon but the printing continues of that page. However, if the...
Page 603
Page: 300 service guide okifax 5700/5900 chapter b print operation description b.3.2.2 fan error the fan error is generated when the fansns signal lead goes "1" while the fan is running at full speed. Operation of the fansns signal when the fan is turned on is described below. Since the fan alarm is...
Page 604
Page: 301 service guide okifax 5700/5900 chapter b print operation description b.3.2.3 paper feed monitoring status description and supervising sensor distance paper supply error indicates monitoring error in hopping. Hopping is retried 3 times. 118 mm or less path length +36 (hopping) x 3 transport...
Page 605
Page: 302 service guide okifax 5700/5900 chapter b print operation description b.3.2.4 2'nd tray communication error this error is generated if on sending a command to the 2'nd tray is returned no-status (90 ms) or an undefined status. However, in case there is no status when reset, it will be consi...
Page 606
Page: 303 service guide okifax 5700/5900 chapter b print operation description b.3.2.5 cover open cover open sensor "0" indicates an open cover. When the cover is closed the cu (control unit) section sends the reset signal and processes in the same way as if the power has been turned on. Copyright 1...
Page 607
Page: 304 service guide okifax 5700/5900 chapter b print operation description b.3.3 recoverable errors the three recoverable errors are listed in the table below. Status description and supervising sensor 2'nd tray route open paper supply route from the option 2'nd tray to the main body is open, re...
Page 608
Page: 305 service guide okifax 5700/5900 chapter b print operation description b.3.3.1 toner low detection composition l the device consists of the stirring gear which rotates at a constant rate, the stirring bar and the magnet on the stirring bar. The stirring bar rotates through the link on the pr...
Page 609
Operation during toner low state when the stirring bar reaches the l maximum height, it falls to the minimum height due to its own weight, since there is no resistance provided by the toner on the other side. Because of this, the time interval during which it is in encounter with the magnet of the s...
Page 610
Page: 306 service guide okifax 5700/5900 chapter b print operation description b.4 other special cases b.4.1 manual paper feed b.4.2 cleaning copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. ...
Page 611
Page: 307 service guide okifax 5700/5900 chapter b print operation description b.4.1 manual paper feed turning on the inlet sensors without the hopping operation indicates manual paper feeding for okifax 5700/okifax 5900 (excluding when power is on). Copyright 1998, okidata, division of oki america,...
Page 612
Page: 308 service guide okifax 5700/5900 chapter b print operation description b.4.2 cleaning the image drum needs cleaning since it gets dirty after having printed copies for a number of times. The two kinds of cleaning are listed in the table below. Cleaning type function remarks cleaning this cle...
Page 613
Page: 309 service guide okifax 5700/5900 chapter b print operation description b.4.2 diagram - description of print operations copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Oki...
Page 614
Page: 310 service guide okifax 5700/5900 chapter c illustrated parts list illustrated parts list section 1: cabinet assembly section 2: control panel assembly section 3: printer assembly section 4: base assembly section 5: frame assy scanner (l) section 6: frame assy scanner (u) section 7: cables, o...
Page 615
Page: 311 service guide okifax 5700/5900 chapter c illustrated parts list section 1: cabinet assembly.
Page 616
Rev. No. Oki part number description q’ty remarks 1 40730901 stacker - document 1.
Page 617
2 40729501 cover - rear 1 oki 3 40762001 cover - side (r) 1 4 40729401 cover - ncu 1 5 40729301 cover - main 1 6 40804001 cover assy - document table 1 7 40761901 cover side (l) 1 8 51017201 manual feed guide assy 1 9 40473001 cassette assy -paper 1 10 40259701 separation frame assy 1 11 40093802 sp...
Page 618
Page: 312 service guide okifax 5700/5900 chapter c illustrated parts list section 2: control panel assy.
Page 619
Rev. No. Oki part number description q’ty remarks 1 40802902 op panel assy (of5700) 1 of5700 1 40802907 op panel assy (of5900) 1 of5900 2 40733401 film - one-touch 1 3 40733301 sheet - one-touch 1 of5900
Page 620
4 40733302 sheet - one-touch 1 of5700 5 40919601 cover - one-touch (of5700) 1 of5700 5 40732401 cover - one-touch (of5900) 1 of5900 copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bp...
Page 621
Page: 313 service guide okifax 5700/5900 chapter c illustrated parts list section 3: printer assembly.
Page 622
Rev. No. Okidata p/n description q’ty remarks 1 40796501 stacker assy - 176 1 2 40778101 gear - idle a (z60/16) 1.
Page 623
3 40229001 motor - pulse (main) 1 4 40396201 motor - pulse (regist) 1 5 40295101 gear - idle b (z60/16) 1 6 51239501 reduction gear 1 7 40294801 bracket - motor (caulking) 1 8 40625702 heat assy - 176 1 9 51711401 rubber - hopping roller 1 10 51607402 bearing a 3 11 50405501 toner sensor assy 1 12 5...
Page 624
Page: 314 service guide okifax 5700/5900 chapter c illustrated parts list section 4: base assembly.
Page 626
Rev. No. Okidata p/n description q’ty remarks 1 40275501 plate - guard 1 2 56512801 dc fan motor 1 3 40628501 fx-176 120v power supply 1 4 40660201 power unit - h10 5 40755111 board - m76-11 1 of5900 5 40755112 board - m76-12 1 of5700 6 40730201 plate - shield (mcnt) 1 7 56730001 contact assy 1 8 40...
Page 627
Page: 315 service guide okifax 5700/5900 chapter c illustrated parts list section 5: frame assy scanner - (l).
Page 628
Rev. No. Okidata p/n description q’ty remarks 1 2 40731201 frame - scanner (l) 1 3.
Page 629
4 40803801 motor - pulse (s) 1 5 40976401 roller assy - adf 1 6 40983301 roller assy - eject 1 7 50932301 eject pinch spring 2 8 40809901 contact image sensor 1 9 40731501 holder - cis 1 10 40731901 spring - cis 3 11 50406201 pinch roller 1 12 40802201 shaft - pinch 1 13 40732101 spring - pinch (l) ...
Page 630
Page: 316 service guide okifax 5700/5900 chapter c illustrated parts list section 6: frame assy - scanner (u).
Page 631
Rev. No. Okidata p/n description q’ty 1 40803401 frame assy - scanner (u) 1.
Page 632
2 40731101 frame - scanner (u) 1 3 50410301 feed roller (1) assy 1 4 51023801 earth - plate (sr) 1 5 51023901 earth - plate (sl) 1 6 40803601 plate assy - pinch 1 7 53344901 separation rubber assy 1 8 40732001 spring - adf 1 9 53339801 back-up plate 1 10 40935801 roller assy - sensor 1 11 51608901 b...
Page 633
Page: 317 service guide okifax 5700/5900 chapter c illustrated parts list section 7: cables, option boards.
Page 634
Rev. No. Okidata p/n description q’ty remarks 1 conn cord-op2 1.
Page 635
2 conn cord-ope1 1 3 conn cord-pc1/pc2 1 4 conn cord-wire motor 1 5 conn cord-cis 1 6 40916401 speaker 1 7 conn cord-psu (3.3v) 1 8 40808001 conn cord-psu (high/low) 1 9 connector cord 1 10 40805101 battery assy - secondary 1 11 tfc-23-11-14 core 1 12 0443-167251 core 1 13 sfc-4 core 1 14 tr-23-11-1...
Page 636
Page: 318 service guide okifax 5700/5900 chapter d second paper feeder preface this maintenance manual is intended for the maintenance personnel and describes the field maintenance methods for second paper feeder option of okifax 5700/5900 series facsimile transceiver. Refer to the instruction sheet...
Page 637
Page: 319 service guide okifax 5700/5900 chapter d second paper feeder 1. Outline 1.1 functions 1.2 external view and component names copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://...
Page 638
Page: 320 service guide okifax 5700/5900 chapter d second paper feeder 1.1 functions when the second paper feeder is installed with the okifax 5700/5900 series facsimile transceiver, the second paper feeder is connected to the facsimile by a connector. The second paper feeder supplies paper automati...
Page 639
Page: 321 service guide okifax 5700/5900 chapter d second paper feeder 1.2 external view and component names copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
Page 640
Page: 322 service guide okifax 5700/5900 chapter d second paper feeder 2. Mechanism description 2.1 general mechanism 2.2 hopper mechanism copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (ht...
Page 641
Page: 323 service guide okifax 5700/5900 chapter d second paper feeder 2.1 general mechanism the second paper feeder feeds the paper into the facsimile by receiving the signal from the facsimile, which drives the pulse motor inside the second paper feeder, and this motion is transmitted to rotate th...
Page 642
Page: 324 service guide okifax 5700/5900 chapter d second paper feeder 2.2 hopper mechanism the hopper automatically feeds the facsimile with the paper being set, single sheet at a time. When the paper is loaded in the paper cassette, it is then transported by the pulse motor, carrying forward only ...
Page 643
Page: 325 service guide okifax 5700/5900 chapter d second paper feeder 3. Parts replacement this section covers the procedures for the disassembly, reassembly and installations in the field. This section describes the disassembly procedures, and for reassembly procedures, basically proceed with the ...
Page 644
Page: 326 service guide okifax 5700/5900 chapter d second paper feeder 3.1 precautions concerning parts replacement (1) parts replacements must be carried out, by first turning the facsimile power switch off "o" and removing the facsimile from the second paper feeder. (2) do not disassemble the seco...
Page 646
Page: 327 service guide okifax 5700/5900 chapter d second paper feeder 3.2 parts layout this section describes the layout of the main components..
Page 648
Page: 328 service guide okifax 5700/5900 chapter d second paper feeder 3.3 parts replacement methods this section describes the parts replacement methods for the components listed in the disassembly order diagram below. Second paper feeder stepping motor (hopping) (3.3.1) tqsb-2 pcb (3.3.2) hopping ...
Page 649
Page: 329 service guide okifax 5700/5900 chapter d second paper feeder 3.3.1 stepping motor (hopping) (1) turn the facsimile power switch off, pull out the ac cord from the outlet. Remove the facsimile off second paper feeder. (2) take the paper cassette assy (1) out of second paper feeder. (3) remo...
Page 650
(6) remove three screws (9) which are holding the guide r (2nd) assy (10) to the bottom plate (11). Remove the screw (12) which is keeping the rear cover (13) and guide r (2nd) assy (10). Remove the guide r (2nd) assy (10). (7) remove the protect (m) (14), guide bracket (15), planet gears (16) and p...
Page 652
Page: 330 service guide okifax 5700/5900 chapter d second paper feeder 3.3.2 tqsb2 pcb (1) remove the pulse motor (see 3.3.1). (2) remove the connector o from the tqsb-2 pcb p. (3) remove the screw q and remove the tqsb-2 pcb p. Note: refer to detail a in the previous section. Copyright 1998, okidat...
Page 653
Page: 331 service guide okifax 5700/5900 chapter d second paper feeder 3.3.3 hopping roller shaft assy and one-way clutch gear (1) follow up to step (3) of 3.3.1 and remove the hopping frame assy. (2) remove the screw (1) and remove the earth plate (2). Remove the sensor lever (7) and remove the gro...
Page 654
Page: 332 service guide okifax 5700/5900 chapter d second paper feeder 4. Troubleshooting 4.1 precautions prior to the troubleshooting 4.2 preparations for the troubleshooting 4.3 troubleshooting method copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata busin...
Page 655
Page: 333 service guide okifax 5700/5900 chapter d second paper feeder 4.1 precautions prior to the troubleshooting (1) go through the basic checking items provided in the facsimile handbook. (2) obtain detailed information concerning the problem from the user. (3) go through checking in the conditi...
Page 656
Page: 334 service guide okifax 5700/5900 chapter d second paper feeder 4.2 preparations for the troubleshooting (1) display on the operator panel the status of the problem is displayed on the lcd (liquid crystal display) on the operator panel. Go through the appropriate troubleshooting procedures ac...
Page 657
Page: 335 service guide okifax 5700/5900 chapter d second paper feeder 4.3 troubleshooting method when a problem occurs, go through the troubleshooting according to the following procedure. Lcd status message list (section 4.3.1) copyright 1998, okidata, division of oki america, inc. All rights rese...
Page 658
Page: 336 service guide okifax 5700/5900 chapter d second paper feeder 4.3.1 lcd status message list.
Page 661
Page: 337 service guide okifax 5700/5900 chapter d second paper feeder 5. Connection diagram 5.1 interconnection diagram 5.2 pcb layout copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http:...
Page 662
Page: 338 service guide okifax 5700/5900 chapter d second paper feeder 5.1 interconnection diagram copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
Page 663
Page: 339 service guide okifax 5700/5900 chapter d second paper feeder 5.2 pcb layout tqsb-2 pcb copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
Page 664
Page: 340 service guide okifax 5700/5900 chapter d second paper feeder 6 parts list section 1 - cabinet & cassette assembly.
Page 665
Section 2 - mechanical assembly.
Page 666
No. Oki part # description qty 1 51023301 plate, upper 1 2 50222001 sheet guide assy 1.
Page 667
3 53075301 front cover assy 1 4 50221501 inner guide assy 1 5 50107304 cassette assy (2nd tray) 1 6 53345801 separation (f) frame assy 1 7 53075201 cover, rear 1 8 51023401 ground: stick finger 1 9 50222401 hopping frame assy 1 10 51608901 bushing, metal (adf) 1 11 51239001 gear (z70) 1 12 50411201 ...
Page 668
Page: 341 service guide okifax 5700/5900 chapter e pc-loading pc loading 1. General 2. Basic operation 3. Pc loading procedure 4. Lcd messages 5. Buzzer sounding patterns 6. List of error causes and corresponding codes 7. Cautions 8. Loading processing time copyright 1998, okidata, division of oki a...
Page 669
Page: 342 service guide okifax 5700/5900 chapter e pc-loading 1. General 1.1 application 1.2 general 1.3 note on explanation 1.4 related document copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this materi...
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Page: 343 service guide okifax 5700/5900 chapter e pc-loading 1.1 application this specification applies to the okifax 5700/5900, an mfp unit capable of two-way communication using the parallel port as its standard feature. Copyright 1998, okidata, division of oki america, inc. All rights reserved. ...
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Page: 344 service guide okifax 5700/5900 chapter e pc-loading 1.2 general this specification describes the details of pc loading through the centro connector provided in the okifax 5700/5900. The functions covered are for loading by each of default data, flash memory program and language areas, whic...
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Page: 345 service guide okifax 5700/5900 chapter e pc-loading 1.3 note on explanation the terms used herein shall be interpreted as follows unless specified otherwise. Term explanation transfer transmission from the pc to the mfp receiving receiving from the pc to the mfp loading data data in genera...
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Page: 346 service guide okifax 5700/5900 chapter e pc-loading 1.4 related document fx-056/176 product specification copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 347 service guide okifax 5700/5900 chapter e pc-loading 2. Basic operation 2.1 supported functions 2.2 differences from hsls 2.3 g4 pc loading copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this mat...
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Page: 348 service guide okifax 5700/5900 chapter e pc-loading 2.1 supported functions the pc loading functions described herein are as follows. Functions equivalent to those used in the existing hsls (high speed loading system) are supported. 1. Default data area loading function 2. Language area lo...
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Page: 349 service guide okifax 5700/5900 chapter e pc-loading 2.2 differences from hsls it must be noted that pc loading through the centro cable is different in the following points as compared with loading in the hsls: 1) while transition to the pc loading process is judged according to the presen...
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Page: 350 service guide okifax 5700/5900 chapter e pc-loading 2.3 g4 pc loading the g4 board pc loading data transferred from the pc through the bi-centro cable is temporarily stored in the dram in the mfp main unit. Next, this data is transferred to the g4 board through the dual port ram (hereafter...
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Page: 351 service guide okifax 5700/5900 chapter e pc-loading 2.3.1 operating conditions 1. G4 board pc loading is started when the following operation is performed with a g4 board installed in the mfp main unit: - operation of g4 board pc loading key when the mfp is in the normal standby state unli...
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Page: 352 service guide okifax 5700/5900 chapter e pc-loading 3. Pc loading procedure 3.1 pc loading upon memory error occurrence 3.2 pc loading by manual operation 3.3 g4 board pc loading procedure copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business ...
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Page: 353 service guide okifax 5700/5900 chapter e pc-loading 3.1 pc loading upon memory error occurrence 3.1.1 explanation on procedure 3.1.2 procedural sequence diagram copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for a...
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Page: 354 service guide okifax 5700/5900 chapter e pc-loading 3.1.1 explanation on procedure the pc loading procedure when the lcd on the mfp displays "memory error" for a hash ng state due to one reason or another is explained below. 1) activate the ms(pc)-dos with the host pc and the mfp connected...
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Page: 355 service guide okifax 5700/5900 chapter e pc-loading 3.1.2 procedural sequence diagram copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 356 service guide okifax 5700/5900 chapter e pc-loading 3.2 pc loading by manual operation 3.2.1 explanation of procedure 3.2.2 procedural sequence diagram 3.2.3 operation flow copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange...
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Page: 357 service guide okifax 5700/5900 chapter e pc-loading 3.2.1 explanation of procedure loading shall be performed as shown below when the pc loading function is selected by key operation by a service man. (1) activate the ms(pc)-dos with the host pc and the mfp connected via the centro cable. ...
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Page: 358 service guide okifax 5700/5900 chapter e pc-loading 3.2.2 procedural sequence diagram copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 359 service guide okifax 5700/5900 chapter e pc-loading 3.2.3 operation flow pc loading l 1) the machine is standby state with no document. 2) press the menu key once. 3) press the resolution key twice. The display will be shown the "technical prg". 4) pc loading press the shift down ( ) key f...
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Pc loading flow pc loading automatically rewrites the program stored in the machine by using pc. This function is only for serviceman..
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Page: 360 service guide okifax 5700/5900 chapter e pc-loading 3.3 g4 board pc loading procedure 3.3.1 explanation of procedure 3.3.2 sequence diagram 3.3.3 g4 pc loading flow copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) f...
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Page: 361 service guide okifax 5700/5900 chapter e pc-loading 3.3.1 explanation of procedure the g4 board pc loading procedure is explained below assuming that the mfp system is normal. 1. With the host pc connected to the mfp (having a g4 board) through a centro cable, turn on the pc and then mfp. ...
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Page: 362 service guide okifax 5700/5900 chapter e pc-loading 3.3.2 sequence diagram copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 363 service guide okifax 5700/5900 chapter e pc-loading 3.3.3 g4 pc loading flow g4 pc loading automatically rewrites the program stored in the machine by using pc. This function is only for serviceman. * memory data exists, redial is being waited, document reserved to be transmitted exists, a...
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Exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 364 service guide okifax 5700/5900 chapter e pc-loading 4. Lcd messages the lcd message in each operation state is shown below. Note that each message does not vary with the default type or language type..
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Page: 365 service guide okifax 5700/5900 chapter e pc-loading 5. Buzzer sounding patterns the buzzer sounding patterns for various cases are shown below. In each case, the buzzer frequency is 2,400 hz and the sound volume is maximum. 5.1 upon start of pc loading 5.2 upon normal end 5.3 upon error oc...
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Page: 366 service guide okifax 5700/5900 chapter e pc-loading 5.1 upon start of pc loading copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 367 service guide okifax 5700/5900 chapter e pc-loading 5.2 upon normal end copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any updates to this material. (http://bpx.Okidata.Com).
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Page: 368 service guide okifax 5700/5900 chapter e pc-loading 5.3 upon error occurrence the following sounding patterns are provided for indicating various error causes. Intermittent sounding is repeated until the mfp power is turned off. See "6. List of error causes and corresponding codes" for det...
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Page: 369 service guide okifax 5700/5900 chapter e pc-loading 6. List of error causes and corresponding codes the table below lists the error causes likely to occur during pc loading and the corresponding codes. When an error occurs, the corresponding error code is displayed, the buzzer sounds in th...
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No error processing (transition to permanent loop state after error code display and buzzer sounding in corresponding pattern) occurs when any of the following errors occurs in receiving the loading program header. The receive data until error occurrence is discarded and the program header receiving...
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Page: 370 service guide okifax 5700/5900 chapter e pc-loading 7. Cautions (1) execute the copy command for pc loading after sounding of the buzzer indicating the ready state for loading (for about 1 second). Since the buzzer does not sound for pc loading upon memory error detection, however, execute...
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Page: 371 service guide okifax 5700/5900 chapter e pc-loading 8. Loading processing time the processing time for reloading in the whole okifax 5700/5900 area (program 1, language and default) is shown below. Use the value only as reference since the transfer time varies with each type of pc. 8.1 mai...
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Page: 372 service guide okifax 5700/5900 chapter e pc-loading 8.1 main board measuring conditions: mfp: okifax 5700/5900 flash memory: mbm29f800t (non-cleared state) transfer file version: std1 result: time for transfer from pc to fax main unit: approx. Seconds flash memory update time: approx. Seco...
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Page: 373 service guide okifax 5700/5900 chapter e pc-loading 8.2 isdn option board okifax 5700/5900 time for transfer from pc to fax isdn board: about 60 seconds. Copyright 1998, okidata, division of oki america, inc. All rights reserved. See the okidata business partner exchange (bpx) for any upda...
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Page: 374 service manual for of53/56plus chapter 7 troubleshooting overall troubleshooting flowchart lcd message / troubleshooting table category lcd message display situation trouble- shooting flow chart number cover open 14:14 [fax] cover open the cover (cover-top) is open. 1 image drum alarm 14:1...