Pace DC50Xu Quick Start Manual - Problem
If the installed system does not seem to be working properly,
first make sure that all the cables are securely connected, then carry out the
following checks, in the order shown.
Problem
Suggested solution
Further checks, if there is still a problem
There is nothing
illuminated on your
digital adapter’s front
panel.
Power may not be reaching your digital adapter.
Make sure that the external power supply unit is
properly plugged in. If there is a switch by the
wall AC power outlet, switch it to ON.
Check that the wall AC power outlet is working (for example by plugging
in a lamp).
The remote control
does not operate your
digital adapter.
Check that nothing is blocking the path from
your remote control to the front panel or remote
eye.
If you are using the remote eye, make sure it is
securely connected to your digital adapter.
Check that your remote control is currently set to operate your digital
adapter (consult the instructions supplied with your remote control).
If your remote control will still not operate your digital adapter, replace
the batteries in your remote control.
There is no picture
on your TV screen.
Your TV and other equipment may not be turned
on. Check that they are plugged into AC power
outlets and turned on.
Make sure that the TV and digital adapter are
both set to the
same channel (3 or 4).
Check that you have selected the appropriate video input on your TV.
If the video path between your digital adapter and your TV loops through
other equipment (such as a VCR) you may need to turn on this equipment.
Try switching the TV and digital adapter to the other channel (3 or 4)
There is no sound.
Check that any audio cables between your TV
and any attached audio equipment are securely
and correctly connected.
Check that you have not muted the sound on your TV and/or any attached
audio equipment. Adjust the volume control on your TV.
If you can hear only mono sound, first check that the program is likely to
have stereo sound (an old movie, for example, may not be in stereo).
If you are still having problems
contact your cable company, or for additional support visit www.pace.com/dta