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  4. DOTMA-111G16i
  5. Service Manual

Packard Bell DOTMA-111G16i Service Manual

Manual is about: dot M/A Series

Summary of DOTMA-111G16i

  • Page 1

    Packard bell dot m/a series service guide printed in taiwan service guide files and updates are available on the acer/csd web; for more information, please refer to http://csd.Acer.Com.Tw downloaded from lpmanual.Com manuals.

  • Page 2: Revision History

    Ii revision history please refer to the table below for the updates made to this service guide. Date chapter updates downloaded from lpmanual.Com manuals.

  • Page 3: Copyright

    Iii copyright copyright © 2009 by acer incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...

  • Page 4: Conventions

    Iv conventions the following conventions are used in this manual: screen messages denotes actual messages that appear on screen. Note gives bits and pieces of additional information related to the current topic. Warning alerts you to any damage that might result from doing or not doing specific acti...

  • Page 5: Preface

    V preface before using this information and the product it supports, please read the following general information. 1. This service guide provides you with all technical information relating to the basic configuration decided for acer's "global" product offering. To better fit local market requireme...

  • Page 6

    Vi downloaded from lpmanual.Com manuals.

  • Page 7: Table of Contents

    Vii table of contents system specifications 1 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 system block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 your...

  • Page 8: Table of Contents

    Viii table of contents removing the vga board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 removing the lan board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 removing the lcd module . . . . . . . . . . . . . . . . . ....

  • Page 9: Table of Contents

    Ix table of contents internal microphone failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 hdd not operating correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 usb failure (right up/down side) . . . . . . . . . . . . . . . ...

  • Page 10: Table of Contents

    X table of contents downloaded from lpmanual.Com manuals.

  • Page 11

    Chapter 1 1 system specifications features below is a brief summary of the computer’s many features: operating system • genuine windows® xp home (service pack 3) • genuine windows vista™ platform • amd athlon™ 64 processor l110 • cache size:512kb, frequency:1.2g (no p-state) • tdp:13w • package 638-...

  • Page 12

    2 chapter 1 • lan: 10/100 mbps fast ethernet • wpan: bluetooth® 2.0 or 2.1+edr • wwan: gsm/gprs/edge/(wcdma) (for 3g models) privacy control • kensington lock slot dimensions and weight • 286 (w) x 203 (d) x 29 (h) mm • 1.3 kg (2.86 lbs.) with 3-cell battery pack • 1.46 kg (3.21 lbs.) with 6-cell ba...

  • Page 13

    Chapter 1 3 system block diagram ddrii-sodimm1 crt sata - hdd mini card (wlan) sb600 3v/5v amd s1g1 clock generator azalia 465 fcbga rs690e wpce775l a_link (x4) ht1 800mhz lpc ec +3vpcu +3v_s5 +3v +5vpcu ddr +1.8vsus +1.8v +smddr_vterm +1.2v_s5 +1.2v_s5 cpu core cpu_core host 200mhz pcie 100mhz usb ...

  • Page 14

    4 chapter 1 your packard bell notebook tour after learning about your computer features, let us show you around your new computer. Front view no. Icon item description 1 acer crystal eye webcam web camera for video communication. 2 microphone internal microphone for sound recording. 3 display screen...

  • Page 15

    Chapter 1 5 closed front view left view right view 9 power button/ indicator turns the computer on and off while indicating the computer’s power status. No. Icon item description 1 bluetooth communication switch enables/disables the bluetooth function. 2 3g/wireless lan communication switch enables/...

  • Page 16

    6 chapter 1 rear and base view 1 multi-in-1 card reader accepts secure digital (sd), multimediacard (mmc), memory stick (ms), memory stick pro (ms pro), xd-picture card (xd). Note: push to remove/install the card. Only one card can operate at any given time. 2 microphone-in jack accepts input from e...

  • Page 17

    Chapter 1 7 indicators the computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Note: 1. Charging: the battery light shows amber when the battery is charging. 2. Fully charged: the light shows green when in ac mode. 5 ventilati...

  • Page 18

    8 chapter 1 touchpad basics the following items show you how to use the touchpad: • move your finger across the touchpad (1) to move the cursor. • press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the ...

  • Page 19

    Chapter 1 9 using the keyboard your packard bell dot series has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Lock keys and embedded numeric keypad the keyboard has three lock keys which you can toggle on and off. The embedded numeri...

  • Page 20

    10 chapter 1 windows keys the keyboard has two keys that perform windows-specific functions. Key description windows key pressed alone, this key has the same effect as clicking on the windows start button; it launches the start menu. It can also be used with other keys to provide a variety of functi...

  • Page 21

    Chapter 1 11 hot keys the computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey icon function description + power opt...

  • Page 22

    12 chapter 1 special keys you can locate the euro symbol and the us dollar sign at the upper-center and/or bottom-right of your keyboard. The euro symbol 1. Open a text editor or word processor. 2. Hold and then press the key at the upper-center of the keyboard. Note: some fonts and software do not ...

  • Page 23

    Chapter 1 13 hardware specifications and configurations processor processor specifications cpu fan true value table north bridge specifications south bridge specifications item specification cpu type amd athlon™ 64 processor l110 cpu package 638-pin lidless micro pga package. Core logic • north brid...

  • Page 24

    14 chapter 1 system memory hard disk drive interface features • support pci bus at 33mhz • supports four sata ports, complying with the sata 1.0a specification • 5 ohci and 1 ehci host controllers to support 10 usb ports, • audio • 4 independent output stream(dma). • 4 independent input stream(dma)....

  • Page 25

    Chapter 1 15 bios led 11.6” media data transfer rate (mbytes/sec max) 830 729 775 830 830 dc power requirements voltage tolerance 5v ±5% 5v ±5% 5v ±5% 5v ±5% 5v ±5% item specification vendor & model name wd wd1600bevt wd wd2500bevt toshiba mk1655gsx toshiba mk2555gsx capacity (gb) 160 250 160 250 by...

  • Page 26

    16 chapter 1 bluetooth audio codec and amplifier lan interface keyboard typical power consumption (watt) 4.0 4 4 2.85 weight (without inverter) 255g 225g 255g 255g physical size (mm) 268 (l) x 161.5 (w) 268 x 161.5 x 5 268.0 x 161.5 268.0 x 161.5 electrical interface lvds lvds lvds lvds viewing angl...

  • Page 27

    Chapter 1 17 mini card camera wireless lan internal & external keyboard work simultaneously yes features • supports application keys for windows xp version item specification number supported 2 features • 1 for 3g (full size) • 1 for wlan (half size) item specifications vendor and model chicony cnf9...

  • Page 28

    18 chapter 1 3g module battery modulation schemes dqpsk, dbpsk and cck channel number • 1---11 channels for active channels • 12---13 channels for passive channels data rate 11mbps with fall back rates of 5.5, 2, and 1mbps media access protocol csma/ca with ack transmitter output power 18dbm typical...

  • Page 29

    Chapter 2 19 system utilities bios setup utility the bios setup utility is a hardware configuration program built into your computer’s bios (basic input/ output system). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter con...

  • Page 30

    20 chapter 2 information the information screen displays a summary of your computer hardware information. Note: the system information is subject to different models. Parameter description cpu type this field shows the cpu type and speed of the system. Cpu speed this field shows the speed of the cpu...

  • Page 31

    Chapter 2 21 main the main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Note: the screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the...

  • Page 32

    22 chapter 2 security the security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Note: when you are prompted to enter a pa...

  • Page 33

    Chapter 2 23 setting a password follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the set supervisor password parameter and press the enter key. The set supervisor password box appears: 2. Type a password in the “enter new password” field. The pa...

  • Page 34

    24 chapter 2 changing a password 1. Use the ↑ and ↓ keys to highlight the set supervisor password parameter and press the enter key. The set password box appears. 2. Type the current password in the enter current password field and press enter. 3. Type a password in the enter new password field. Ret...

  • Page 35

    Chapter 2 25 boot this menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the usb diskette drives, the onboard hard disk drive and the dvd drive in the module bay. P h o e n i x b i o s s e t u p u t i l i t y i t e m s p e c i f i c h e ...

  • Page 36

    26 chapter 2 exit the exit screen allows you to save or discard any changes you made and quit the bios utility. The table below describes the parameters in this screen. Parameter description exit saving changes exit system setup and save your changes to cmos. Exit discarding changes exit utility wit...

  • Page 37

    Chapter 2 27 bios flash utility the bios flash memory update is required for the following conditions: • new versions of system programs • new features or options • restore a bios when it becomes corrupted. Use the phlash utility to update the system bios flash rom. Note: if you do not have a crisis...

  • Page 38

    28 chapter 2 dos flash utility perform the following steps to use the dos flash utility: 1. Copy the flash utilities to the bootable diskette. 2. Press f2 during boot to enter the setup menu. 3. Select boot menu to modify the boot priority order, for example, if using usb hdd to update bios, move us...

  • Page 39

    Chapter 2 29 5. In flash bios, the message please do not remove ac power source displays. If the ac adapter is not plugged in the following message appears. Plug in the ac adapter and rerun the phlash utility if the above message appears. 6. If the ac adapter is connected, the following screen appea...

  • Page 40

    30 chapter 2 winflash utility the winflash utility consists of two files: • za8_3101.Wph (bios rom file) • winphlash2.0.3.4 (bios windows flash tool) perform the following steps to use the winflash utility: 1. Double click the winflash executable (winphlash2.0.3.4) to run the program. 2. In the spec...

  • Page 41

    Chapter 2 31 remove hdd/bios password utilities this section provides you with details about removing hdd/bios password methods: removing hdd password: if you key in the wrong hdd password three times, an error code is generated. To reset the hdd password, perform the following steps: 1. On a differ...

  • Page 42

    32 chapter 2 removing bios passwords: if you key in the wrong supervisor password three times, an error code is generated and system is disabled. To unlock the bios, perform the following steps: 1. On a different machine, run the bios_pw.Exe file along with the error code generated. For example: bio...

  • Page 43

    Chapter 3 33 machine disassembly and replacement this chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly requirements to disassemble the computer, you need the following tools: • wrist grounding strap and conductive m...

  • Page 44

    34 chapter 3 general information pre-disassembly instructions before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the ac adapter and all power and signal cables from the system. 3. Place the system ...

  • Page 45

    Chapter 3 35 external module disassembly process note: the product previews seen in the disassembly procedures may not represent the final product color or configuration. External modules disassembly flowchart screw list step screw quantity part no. Hdd carrier m3*0.5+3.5i 4 86.Tdy07.003 wlan board ...

  • Page 46

    36 chapter 3 removing the battery pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2). 1 2 downloaded from lpmanual.Com manuals.

  • Page 47

    Chapter 3 37 removing the hard disk drive module 1. See “removing the battery pack” on page 36. 2. Loosen the three captive screws in the hdd cover. 3. Lift the hdd cover up to remove. Downloaded from lpmanual.Com manuals.

  • Page 48

    38 chapter 3 4. Remove the single screw securing the hdd module in place. 5. Slide the hdd in the direction of the arrow to disconnect the hdd from the interface connector. Step size quantity screw type hdd module m2*3 2 downloaded from lpmanual.Com manuals.

  • Page 49

    Chapter 3 39 6. Lift the hard disk drive module out of the bay. Note: to prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 7. Remove the four screws (two each side) securing the hard disk to the carrier. 8. Remove the hdd from the carrier. Step size quantity ...

  • Page 50

    40 chapter 3 removing the dimm module 1. See “removing the battery pack” on page 36. 2. Loosen the two captive screws in the memory cover. 3. Lift the memory cover up to remove. Downloaded from lpmanual.Com manuals.

  • Page 51

    Chapter 3 41 4. Push out the release latches on both sides of the dimm socket to release the dimm module. 5. Remove the dimm module. Downloaded from lpmanual.Com manuals.

  • Page 52

    42 chapter 3 removing the wlan board 1. See “removing the battery pack” on page 36. 2. Loosen the two captive screws in the 3g cover. 3. Lift the 3g cover up to remove. Note: the 3g card is also located under this cover. Downloaded from lpmanual.Com manuals.

  • Page 53

    Chapter 3 43 4. Disconnect the antenna cables from the wlan board. Note: cable placement is white to the main terminal (right) and black to the aux terminal (left). 5. Remove the single screw securing the wlan board in place. Step size quantity screw type wlan board m2*3 1 downloaded from lpmanual.C...

  • Page 54

    44 chapter 3 6. Remove the wlan board from the mainboard. Downloaded from lpmanual.Com manuals.

  • Page 55

    Chapter 3 45 removing the 3g board 1. See “removing the battery pack” on page 36. 2. Loosen the two captive screws in the 3g cover. 3. Lift the 3g cover up to remove. Note: the wlan card is also located under this cover. Downloaded from lpmanual.Com manuals.

  • Page 56

    46 chapter 3 4. Disconnect the antenna cables from the 3g board. Note: cable placement is yellow to the main terminal (right) and blue to the aux terminal (left). 5. Remove the two screws securing the 3g board in place. 6. Remove the 3g board from the mainboard. [ step size quantity screw type 3g bo...

  • Page 57

    Chapter 3 47 main unit disassembly process important: cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. Note: the product prev...

  • Page 58

    48 chapter 3 removing the keyboard 1. See “removing the battery pack” on page 36. 2. Turn the computer rightside up and open the lid to the full extent. 3. Unlock the four securing latches by pressing down with a suitable plastic tool. Important: the use of metal tools may damage the outer casing. U...

  • Page 59

    Chapter 3 49 6. Disconnect the ffc and remove the keyboard. Downloaded from lpmanual.Com manuals.

  • Page 60

    50 chapter 3 removing the hinge covers 1. See “removing the battery pack” on page 36. 2. Remove the two screws securing the hinge covers. 3. Pull the hinge covers away from the upper cover as shown. Step size quantity screw type hinge cover m2*10 2 downloaded from lpmanual.Com manuals.

  • Page 61

    Chapter 3 51 removing the upper cover 1. See “removing the hinge covers” on page 50. 2. Remove the 11 screws securing the upper cover to the lower cover. 3. Turn the computer over and disconnect the following cable from the mainboard. Step size quantity screw type upper cover (red callouts) m2*6 7 u...

  • Page 62

    52 chapter 3 release the locking latch and disconnect the ffc as shown. 4. Remove the eight securing screws from the upper cover. Step size quantity screw type upper cover (red callout) m2*4 8 downloaded from lpmanual.Com manuals.

  • Page 63

    Chapter 3 53 5. Starting at the front the cover, pry apart the upper and lower covers as shown. 6. Working along the front and to the right, pry apart the covers as shown. 7. Lift the upper cover up and rotate it leftwards along the left hinge until the hinge is cleared, then lift the cover away. Do...

  • Page 64

    54 chapter 3 removing the button board important: the touchpad board cannot be removed individually. To replace the touchpad board, replace the entire upper cover. 1. See “removing the upper cover” on page 51. 2. Open the locking latches and disconnect the two ffcs from the button board as shown. 3....

  • Page 65

    Chapter 3 55 important: ensure that the ffcs are disconnected before attempting to remove the button board. 4. Slide the button board out from under the securing tabs in the upper cover as shown. 5. Open the ffc locking latch and disconnect the ffc from the touchpad connector. 6. Pull the mainboard ...

  • Page 66

    56 chapter 3 removing the led board 1. See “removing the upper cover” on page 51. 2. Open the locking latch and disconnect the ffc from the led board. 3. Remove the two screws securing the led board to the lower cover. Step size quantity screw type led board m2*3 2 downloaded from lpmanual.Com manua...

  • Page 67

    Chapter 3 57 4. Lift the led board from the lower cover. Downloaded from lpmanual.Com manuals.

  • Page 68

    58 chapter 3 removing the bluetooth module 1. See “removing the upper cover” on page 51. 2. Disconnect the cable from the bluetooth module. 3. Lift the bluetooth module, left side first, to remove it from the lower cover. Downloaded from lpmanual.Com manuals.

  • Page 69

    Chapter 3 59 removing the card reader board 1. See “removing the upper cover” on page 51. 2. Open the locking latch and disconnect the ffc from the card reader board. 3. Remove the two screws securing the card reader board to the lower cover. Step size quantity screw type card reader board m2*3 2 do...

  • Page 70

    60 chapter 3 4. Tilt the board up as indicated and remove the board from the lower cover, left side first to release the i/o ports. Downloaded from lpmanual.Com manuals.

  • Page 71

    Chapter 3 61 removing the speaker module 1. See “removing the led board” on page 56. 2. See “removing the card reader board” on page 59. 3. Disconnect the speaker cable from the mainboard. 4. Remove the three screws securing the speakers to the lower cover. Step size quantity screw type speaker modu...

  • Page 72

    62 chapter 3 5. Lift the right and left side speakers out from the lower cover as shown. 6. Remove the speaker cables from the cable channels. Ensure that the cable is free from all cable clips. Downloaded from lpmanual.Com manuals.

  • Page 73

    Chapter 3 63 removing the vga board 1. See “removing the card reader board” on page 59. 2. Remove the single screw securing the vga board to the lower cover. 3. Lift the vga board left side first and turn it over to expose the vga cable. Important: do not remove the board from the lower cover; the v...

  • Page 74

    64 chapter 3 4. Flip the vga board over, disconnect the cable from the vga board, and remove the board from the lower cover. Downloaded from lpmanual.Com manuals.

  • Page 75

    Chapter 3 65 removing the lan board 1. See “removing the upper cover” on page 51. 2. Lift the adhesive strip securing the lvds cable in place and disconnect the cable from the mainboard. 3. Open the ffc locking latch and disconnect the lan board cable from the mainboard. 4. Remove the lan board from...

  • Page 76

    66 chapter 3 5. Disconnect the ffc cable from the lan board by pulling on the cable tab as shown. Note: the ffc cable connector to the lan board does not have a locking latch. Note: reconnect the ffc cable to the mainboard if not immediately replacing the lan board to prevent misplacing the ffc. The...

  • Page 77

    Chapter 3 67 removing the lcd module 1. See “removing the vga board” on page 63. 2. See “removing the lan board” on page 65. 3. See “removing the card reader board” on page 59. 4. Lift the adhesive strip securing the lvds cable in place and disconnect the cable from the mainboard. 5. Remove the ante...

  • Page 78

    68 chapter 3 6. Remove the two screws on the rear of the lower cover securing the lcd module to the computer. Important: ensure that the lcd cables are free from all cable clips before removing the lcd module. 7. Using both hands, lift the lcd module away from the lower cover. Step size quantity scr...

  • Page 79

    Chapter 3 69 removing the hinge wells 1. See “removing the lcd module” on page 67. 2. Slide the two hinge wells out of the lower cover as indicated. Downloaded from lpmanual.Com manuals.

  • Page 80

    70 chapter 3 removing the mainboard 1. See “removing the upper cover” on page 51. 2. Open the locking latch and disconnect the led board ffc from the mainboard. 3. Disconnect the bluetooth cable from the mainboard. 4. Open the locking latch and disconnect the card reader ffc from the mainboard. Down...

  • Page 81

    Chapter 3 71 5. Remove the three screws securing the mainboard to the lower cover as indicated. 6. Tilt the assembly onto its side so you are able to access the underneath of the mainboard. Lift the mainboard right side first to release the i/o ports and separate the board from the lower cover. 7. R...

  • Page 82

    72 chapter 3 removing the rtc battery important: follow local regulations for disposal of all batteries. 1. See “removing the mainboard” on page 70. 2. Disconnect the rtc battery as shown. Downloaded from lpmanual.Com manuals.

  • Page 83

    Chapter 3 73 removing the thermal module 1. See “removing the mainboard” on page 70. 2. Remove the adhesive and disconnect the fan power cable from the mainboard. 3. Remove the five screws securing the thermal module to the mainboard. Step size quantity screw type thermal module m2*3 5 1 3 2 4 5 dow...

  • Page 84

    74 chapter 3 4. Using both hands, lift the thermal module clear of the mainboard. Downloaded from lpmanual.Com manuals.

  • Page 85

    Chapter 3 75 removing the cpu 1. See “removing the thermal module” on page 73. 2. Using a flat blade screw driver, rotate the cpu screw 90° clockwise to release the cpu from the socket. 3. Lift the cpu clear of the socket. Downloaded from lpmanual.Com manuals.

  • Page 86

    76 chapter 3 lcd module disassembly process important: cable paths and positioning may not represent the actual model. During the removal and replacement of components, ensure all available cable channels and clips are used and that the cables are replaced in the same position. Note: the product pre...

  • Page 87

    Chapter 3 77 removing the lcd bezel 1. See “removing the lcd module” on page 67. 2. Starting from the inside top edge, pry the bezel away from the panel. Continue moving along the top, prying the bezel away from the lcd module. If necessary, use a plastic pry to release the corners of the bezel. 3. ...

  • Page 88

    78 chapter 3 removing the camera board 1. See “removing the lcd bezel” on page 77. 2. Disconnect the cable from the camera board as shown. 3. Remove the camera board from the lcd module. Downloaded from lpmanual.Com manuals.

  • Page 89

    Chapter 3 79 removing the lcd panel 1. See “removing the camera board” on page 78. 2. Lift the microphone module upward to detach the adhesive holding it in place. 3. Remove the four screws securing the lcd panel to the lcd module step size quantity screw type lcd panel m2*2 4 downloaded from lpmanu...

  • Page 90

    80 chapter 3 4. Lift the lcd panel out of the lcd module front edge first. Downloaded from lpmanual.Com manuals.

  • Page 91

    Chapter 3 81 removing the lcd brackets and fpc cable 1. See “removing the lcd panel” on page 79. 2. Remove the four securing screws (two each side) from the lcd brackets. 3. Turn the lcd panel over on a clean surface. Step size quantity screw type lcd brackets m2*3 4 downloaded from lpmanual.Com man...

  • Page 92

    82 chapter 3 4. Lift the lcd cable to detach the adhesive securing the cable to the lcd panel. 5. Carefully lift the adhesive tape securing the cable connector to the lcd panel. 6. Hold the adhesive tape clear of the lcd panel and disconnect the lcd cable as shown. 7. Remove the cable from the lcd p...

  • Page 93

    Chapter 3 83 removing the antennas 1. See “removing the lcd panel” on page 79. 2. Carefully pry up the right antenna pad, as shown, and remove the pad from the lcd module. Important: a strong adhesive is used to secure the antenna pad in place. Take care not to bend the pad during removal. 3. Remove...

  • Page 94

    84 chapter 3 important: a strong adhesive is used to secure the antenna pad in place. Take care not to bend the pad during removal. 5. Remove the cable from the cable channel. Ensure that the cable is free from all cable clips. Downloaded from lpmanual.Com manuals.

  • Page 95

    Chapter 3 85 lcd module reassembly procedure replacing the antennas 1. Remove the protective covering on the left and right antenna pads. Place the antenna pads in the lcd module and press down to secure the adhesive in place. Important: be sure the cables pass behind the shielding material as shown...

  • Page 96

    86 chapter 3 note: the lcd module appears as shown when the antennas are replaced correctly. Ensure that the antennas run through the hinge well as shown to avoid trapping when the lcd panel is replaced. Downloaded from lpmanual.Com manuals.

  • Page 97

    Chapter 3 87 replacing the lcd cable and brackets 1. Insert the lcd cable into the panel connector as shown. 2. Secure the connector by replacing the adhesive strip as shown. Press down to secure the adhesive. 3. Run the lcd cable along the panel as shown. Press down to secure the adhesive. 4. Repla...

  • Page 98

    88 chapter 3 replacing the lcd panel 1. Replace the lcd panel top edge first as shown. Lower the panel in to the lcd module, ensuring the lcd cables are not trapped between the panel and the casing. 2. Ensure the cables and antennas pass through the hinge wells as shown. 3. Press down to secure the ...

  • Page 99

    Chapter 3 89 replacing the camera board 4. Replace the two securing screws. 1. Align the locating slots on the camera module with the locating pins on the lcd module. 2. Place the camera module in the lcd module and press down to secure it in place. 3. Connect the camera cable as shown. Downloaded f...

  • Page 100

    90 chapter 3 replacing the lcd bezel 1. Replace the bezel bottom edge first as shown. Ensure that the cables are not trapped between the bezel and lcd module and pass through the hinge wells. 2. Press down around the edges of the bezel until there are no gaps between the covers. Downloaded from lpma...

  • Page 101

    Chapter 3 91 main module reassembly procedure replacing the cpu 1. Insert the cpu into the socket. Important: be sure to align the pins correctly with the marker on the cpu. Failure to do will likely result in permanent damage to teh cpu. Note: if replacing only the cpu, make sure to follow the inst...

  • Page 102

    92 chapter 3 2. Place the pads as shown. 3. Place the thermal module onto the mainboard and insert the screws in order from 1 to 5.. Step size quantity screw type thermal module m2*3 5 1 3 2 4 5 downloaded from lpmanual.Com manuals.

  • Page 103

    Chapter 3 93 4. Connect the fan power cable to the mainboard and replace the adhesive. Downloaded from lpmanual.Com manuals.

  • Page 104

    94 chapter 3 replacing the rtc battery important: follow local regulations for disposal of all batteries. 1. See “removing the mainboard” on page 70. 2. Disconnect the rtc battery as shown. Replacing the mainboard 1. Turn the assembly and mainboard onto its side and connect the mainboard to the vga ...

  • Page 105

    Chapter 3 95 3. Replace the three screws to secure the mainboard to the lower cover as indicated. 4. Connect the card reader ffc to the mainboard and close the locking latch. Step size quantity screw type mainboard m2*3 3 downloaded from lpmanual.Com manuals.

  • Page 106

    96 chapter 3 5. Connect the bluetooth cable to the mainboard. 6. Connect the led board ffc to the mainboard and close the locking latch. Downloaded from lpmanual.Com manuals.

  • Page 107

    Chapter 3 97 replacing the hinge wells 1. Slide the two hinge wells into the lower cover as indicated. Replacing the lcd module 1. Using both hands, lift the lcd module away from the lower cover. 2. Remove the two screws on the rear of the lower cover securing the lcd module to the computer. Step si...

  • Page 108

    98 chapter 3 important: ensure that the lcd cables are free from all cable clips before removing the lcd module. 3. Insert the antenna cables into the cable channel on the lower cover as shown. Note: if replacing the lan card, skip the next step. 4. Connect the lvds cable to the mainboard and adhire...

  • Page 109

    Chapter 3 99 replacing the lan board 1. Connect the ffc cable to the lan board by pushing the cable into the connector shown. Note: the ffc cable connector to the lan board does not have a locking latch. 2. If the lvds cable is still connected, lift the adhesive strip securing the lvds cable in plac...

  • Page 110

    100 chapter 3 4. Connect the lan board cable to the mainboard and close the ffc locking latch. 5. Connect the lvds cable to the mainboard and adhire the adhesive strip to secure the lvds cable in place. Replacing the vga board 1. Connect the cable from the vga board and flip the board over. Download...

  • Page 111

    Chapter 3 101 2. Insert the crt board left side first into the lower cover. 3. Replace the single screw to secure the vga board to the lower cover. Step size quantity screw type crt board m2*3 1 downloaded from lpmanual.Com manuals.

  • Page 112

    102 chapter 3 replacing the speaker module 1. Insert the speaker cable into the cable channel. Ensure that the cable passes through all cable clips. 2. Place the right and left side speakers into the lower cover as shown. Downloaded from lpmanual.Com manuals.

  • Page 113

    Chapter 3 103 3. Replace the three screws to secure the speakers to the lower cover. 4. Connect the speaker cable to the mainboard. Step size quantity screw type speaker module m2*3 3 downloaded from lpmanual.Com manuals.

  • Page 114

    104 chapter 3 replacing the led board 1. Place the led board into the lower cover. 2. Replace the two screws to secure the led board to the lower cover. Step size quantity screw type led board m2*5 1 downloaded from lpmanual.Com manuals.

  • Page 115

    Chapter 3 105 3. Connect the led board ffc to the led board and close the locking latch. 4. Connect the led board ffc to the mainboard and close the locking latch. Replacing the bluetooth module 1. Insert the bluetooth module, right side first, into lower cover so that it is held by the tab. Downloa...

  • Page 116

    106 chapter 3 2. Connect the cable to the bluetooth module. 3. Press on the adhesive strip to attach the cable to the lower cover. 4. Connect the bluetooth cable to the mainboard. Replacing the card reader board 1. Place the board into the lower cover, right side first so the i/o ports align with th...

  • Page 117

    Chapter 3 107 2. Replace the single screw to secure the card reader board to the lower cover. 3. Connect the ffc to the mainboard and close the locking latch. 4. Connect the ffc to the card reader board and close the locking latch. Step size quantity screw type card reader board m2*3 1 downloaded fr...

  • Page 118

    108 chapter 3 replacing the button board important: the touchpad board cannot be removed from the upper cover. To replace the touchpad board, replace the entire upper cover. 1. Push the ffc through the cover as shown. 2. Connect the ffc to the touchpad connector and close the ffc locking latch. 3. S...

  • Page 119

    Chapter 3 109 4. Replace the two screws to secure the touchpad bracket to the upper cover. 5. Connect the two ffcs to the button board and close the locking latches as shown. Replacing the upper cover 1. Place the upper cover into the lower cover left corner first. Hook the hinge cover part of the u...

  • Page 120

    110 chapter 3 2. Lightly press the edges of the cover in place to connect it to the lower cover., 3. Replace the eight securing screws to the upper cover. Step size quantity screw type upper cover (red callout) m2*4 8 downloaded from lpmanual.Com manuals.

  • Page 121

    Chapter 3 111 4. Connect the following cable to the mainboard. 5. Connect the ffc and close the locking latch as shown. Downloaded from lpmanual.Com manuals.

  • Page 122

    112 chapter 3 6. Turn the computer and replace the eleven screws securing the upper cover to the lower cover. Removing the hinge covers 1. Connect the hinge covers to the upper cover as shown. Step size quantity screw type upper cover (red callouts) m2*6 7 upper cover (cyan callouts) m2*4 4 download...

  • Page 123

    Chapter 3 113 2. Replace the two screws to secure the hinge covers. Replacing the keyboard 1. Turn the computer rightside up and open the lid to the full extent. 2. Holding the keyboard on edge, insert the keyboard ffc and secure the latch as shown. Step size quantity screw type hinge cover m2*10 2 ...

  • Page 124

    114 chapter 3 3. Place the keyboard into the upper cover bottom edge first, taking care to align the mounting tabs. 4. Press the keyboard into place in the four indicated points. An audible click indicates the keyboard is in place. Reassembling external modules replacing the wlan board 1. Insert the...

  • Page 125

    Chapter 3 115 2. Replace the single screw to secure the wlan board in place. 3. Connect the antenna cables to the wlan board. Note: cable placement is black to the main terminal (right) and white to the aux terminal (left). Step size quantity screw type wlan board m2*3 1 downloaded from lpmanual.Com...

  • Page 126

    116 chapter 3 replacing the 3g module 1. Insert the 3g board into the mainboard. [ 2. Replace the two screws to secure the wlan board in place. Step size quantity screw type 3g board m2*3 2 downloaded from lpmanual.Com manuals.

  • Page 127

    Chapter 3 117 3. Connect the antenna cables to the 3g board. Note: cable placement is yellow to the main terminal (right) and blue to the aux terminal (left). Replacing the dimm module 1. Insert the dimm module at an angle then push down into place until the latches on the sides click into place. Re...

  • Page 128

    118 chapter 3 2. Replace the four screws (two each side) to secure the hard disk to the carrier. 3. Place the hard disk drive module into the bay. Note: to prevent damage to the device, avoid pressing down on it or placing heavy objects on top of it. 4. Slide the hdd in the direction of the arrow to...

  • Page 129

    Chapter 3 119 5. Replace the single screw to secure the hdd module in place. Replacing the lower covers 1. Insert the hdd cover into the lower cover. Step size quantity screw type hdd module m2*3 1 downloaded from lpmanual.Com manuals.

  • Page 130

    120 chapter 3 2. Insert the memory cover into the lower cover. 3. Insert the 3g cover into the lower cover. 4. Tighten the seven captive screws in the hdd, memory, and 3g covers. Downloaded from lpmanual.Com manuals.

  • Page 131

    Chapter 3 121 replacing the battery pack 1. Turn the computer over. 2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then slide the battery pack into the main unit (2). 4. Slide the battery lock/unlock latch to th...

  • Page 132

    122 chapter 3 downloaded from lpmanual.Com manuals.

  • Page 133

    Chapter 4 123 troubleshooting common problems use the following procedure as a guide for computer problems. Note: the diagnostic tests are intended to test only acer products. Non-acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the fa...

  • Page 134

    124 chapter 4 power on issue if the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective frus: computer shuts down intermittently if the system powers off at intervals, perform the following actions one at a time to correct the pro...

  • Page 135

    Chapter 4 125 no display issue if the display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective frus: no post or video if the post or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure t...

  • Page 136

    126 chapter 4 if the computer boots correctly, add the devices one by one until the failure point is discovered. 6. Reseat the memory modules. 7. Remove the drives (see “disassembly process” on page 34). 8. If the issue is still not resolved, see “online support information” on page 161. Abnormal vi...

  • Page 137

    Chapter 4 127 6. If the issue is still not resolved, see “online support information” on page 161. Lcd failure if the lcd fails, perform the following actions one at a time to correct the problem. Do not replace non- defective frus: start check lcd module? Swap lcd cable /lcd panel ok ng check mb lc...

  • Page 138

    128 chapter 4 built-in keyboard failure if the built-in keyboard fails, perform the following actions one at a time to correct the problem. Do not replace non-defective frus: start keyboard properly connected? No disconnect and reconnect keyboard functioning? No replace keyboard replace mainboard do...

  • Page 139

    Chapter 4 129 touchpad failure if the touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective frus: start check m/b t/p ffc re-assemble the t/p ffc to m/b ok ng check touchpad ok swap/reassemble the t/p board or t/p ffc ok ng swap m/b s...

  • Page 140

    130 chapter 4 internal speaker failure if the internal speakers fail, perform the following actions one at a time to correct the problem. Do not replace non-defective frus: sound problems if sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot...

  • Page 141

    Chapter 4 131 8. Remove and recently installed hardware or software. 9. Restore system and file settings from a known good date using system restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 10. Reinstall the operating system. 11. If the issue is sti...

  • Page 142

    132 chapter 4 c. Select the microphone type from the list and click next. D. Follow the onscreen prompts to complete the test. 8. If the issue is still not resolved, see “online support information” on page 161. Hdd not operating correctly if the hdd does not operate correctly, perform the following...

  • Page 143

    Chapter 4 133 usb failure (right up/down side) if the rightside usb port fails, perform the following actions one at a time to correct the problem. Do not replace non-defective frus: other failures if the vga board, lan port, external mic or speakers, pci express card, 5-in-1 card reader or volume w...

  • Page 144

    134 chapter 4 intermittent problems intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Fru replacement should be considered only when a recurring problem exist...

  • Page 145

    Chapter 4 135 post code reference tables these tables describe the post codes and components of the post process. Code beeps post routine description 02h verify real mode 03h disable non-maskable interrupt (nmi) 04h get cpu type 06h initialize system hardware 08h initialize chipset with initial post...

  • Page 146

    136 chapter 4 45h post device initialization 46h check rom copyright notice 48h 2-1-2-3 check video configuration against cmos 49h initialize pci bus and devices 4ah initialize all video adapters in system 4bh quietboot start (optional) 4ch shadow video bios rom 4eh display bios copyright notice 50h...

  • Page 147

    Chapter 4 137 8ah initialize extended bios data area 8bh test and initialize ps/2 mouse 8ch initialize floppy controller 8fh determine number of ata drives (optional) 90h initialize hard-disk controllers 91h initialize local-bus hard-disk controllers 92h jump to userpatch2 93h build mptable for mult...

  • Page 148

    138 chapter 4 * if the bios detects error 2c, 2e, or 30 (base 512k ram error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, "2c 0002" means address line 1 (bit one set) has failed. "2e 1020" means data bits 12 and 5 (bits 12 and 5 set) ha...

  • Page 149

    Chapter 5 139 jumper and connector locations top view item description item description cn1 lvds connector cn6 speaker connector cn2 lan connector cn7 i/o board connector cn3 keyboard connector cn8 led board connector cn4 touchpad connector cn9 bluetooth connector chapter 5 downloaded from lpmanual....

  • Page 150

    140 chapter 5 bottom view item description item description cn10 fan cn17 ddr connector cn11 crt/b connector pj1 battery connector cn12 rtc battery connector pj2 dc-in cn13 sata connector jsim1 sim card connector cn14 usb u10 rs690e cn15 wl connector u15 gddr cn16 3g connector u14 cpu socket downloa...

  • Page 151

    Chapter 5 141 clearing password check and bios recovery this section provide you the standard operating procedures of clearing password and bios recovery for aspire one. Aspire one provides one hardware open gap on the main board for clearing the cmos, and one hotkey for enabling bios recovery. Moth...

  • Page 152

    142 chapter 5 4. Peel back the wireles lan card mylar and short the g2 pad. 5. Reconnect the rtc battery and reassemble the unit. Bios recovery by crisis disk bios recovery boot block: bios recovery boot block is a special block of bios. It is used to boot up the system with minimum bios initializat...

  • Page 153

    Chapter 5 143 to use the crisis usb key, do the following: 1. Plug usb storage into usb port. 2. Press fn + esc button then plug in ac power. The power button flashes orange once. 3. Press power button to initiate system crisis mode. When crisis is complete, the system auto restarts with a workable ...

  • Page 154

    144 chapter 5 downloaded from lpmanual.Com manuals.

  • Page 155

    Chapter 6 145 fru (field replaceable unit) list this chapter gives you the fru (field replaceable unit) listing in global configurations of packard bell dot m/a series. Refer to this chapter whenever ordering for parts to repair or for rma (return merchandise authorization). Please note that when or...

  • Page 156

    146 chapter 6 packard bell dot m/a exploded diagrams main assembly item description part number 1 left hinge cover n/a 2 right hinge cover n/a 3 keyboard n/a 4 upper cover n/a 5 mainboard n/a 6 led board n/a 7 lower cover n/a 8 hdd door n/a 9 memory door n/a 10 vga card n/a 11 hinge well n/a 12 i/o ...

  • Page 157

    Chapter 6 147 lcd assembly item description part number 1 lcd bezel n/a 2 lcd bracket_l n/a 3 lcd panel n/a 4 camera n/a 5 lcd cover n/a 6 lcd bracket_r n/a 1 2 3 4 5 6 downloaded from lpmanual.Com manuals.

  • Page 158

    148 chapter 6 packard bell dot m/a series fru list category quanta description acer pn. Adapter zg5 adp 19v 1.58a 30jh ba 90~264v s.P ap.03001.001 zg5 adp 19v pa-1300-04ac 90~264v s.P ap.03003.001 zg5 adp19v1.58a hp-a0301r3 s.P ap.0300a.001 battery zg8 batt li,um09a71 3s1p 2.2a s.P bt.00307.013 zg8 ...

  • Page 159

    Chapter 6 149 sd dummy card za3(ebza3013,rev3a) n/a cable zb1 pwr cord us s/p 27.Taxv7.001 zr1 pwr cord (5-kaf2166) s/p 27.Tatv7.001 za8 cable bluetooth(3.3v,5/8p,1a)s.P n/a za8 cable cardread(41mm,28p,1a)5v s.P n/a za8 cable ffc led (35mm,12p,1a)5v s.P n/a za8 cable ffc lan (48mm,12p,1a)5v s.P n/a ...

  • Page 160

    150 chapter 6 case/cover/bracket assembly za8 top case wifi red assy s.P n/a za8 top case 3g-wifi red assy s.P n/a za8 top case wifi bk assy s.P n/a za8 top case 3g-wifi bk s.P n/a za8 base case 3g-wifi-bt bk s.P n/a za8 base case wifi-bt bk assy s.P n/a za8 base case 3g-wifi-bt red s.P n/a za8 base...

  • Page 161

    Chapter 6 151 za5 hinge-r(fbza5002,rev3a)s.P 33.Wdp07.00 2 za5 top-hinge-cap-l s.P 42.Wdp07.00 4 za5 top-hinge-cap-r s.P 42.Wdp07.00 5 hdd/hard disk drive zg8 hdd(160g)hts545016b9a300 0a70421 s.P kh.16007.024 zk2 hdd(160g) st9160310as 9ev132-188 s.P kh.16001.034 z06 hdd(160g) mk1655gsx-eul s.P kh.16...

  • Page 162

    152 chapter 6 za5 k/b(arab-en)black s.P kb.I110g.002 za5 k/b(belgium) black s.P kb.I110g.003 za5 k/b(brazil)black s.P kb.I110g.004 za5 k/b(china) black s.P n/a za5 k/b(danish) black s.P kb.I110g.007 za5 k/b(french) black s.P kb.I110g.009 za5 k/b(german)black s.P kb.I110g.010 za5 k/b(greek)black s.P ...

  • Page 163

    Chapter 6 153 screw list za8 mb (uma/wo cpu,3g/sam spm)s.P n/a za8 mb (uma/wo cpu/hynix spm)s.P n/a memory z01 ram 1g 667mhz hymp112s64cp6-y5 s.P kn.1gb0g.01 2 zy2 ram(1gb) ddr2 m470t2864qz3-ce6 s.P kn.1gb0b.01 6 zg8 ram(1g)ddr2 ebe11ue6aesa-6e-f s.P kn.1gb09.010 zy2l ram(1g) nt1gt64uh8d0fn-3c s.P k...

  • Page 164

    Appendix a 154 model definition and configuration packard bell dot m/a series model ro country acer part no description dotma- 111g16i emea france lu.Bcc0b.004 dotma-111g16i aoxphgdtfr1 umackk 1*1g/160/ 6l/5r/cb_bg_0.3d_bag_gek_fr51 dot_m/a.Fr/060 dotma- 112g25i emea middle east lu.Bcc0y.005 dotma-1...

  • Page 165

    155 appendix a s2.Bce0y.001 aal110 nled11.6wxgag uma so1gbii6 n160gb5.4ks nis 5 in 1-build in s2.Bcf0b.001 aal110 nled11.6wxgag uma so1gbii6 n160gb5.4ks nis 5 in 1-build in acer part no wireless lan wireless lan1 bluetooth battery vista country code os lu.Bcc0b.004 3rd wifi bg 3rd wifi bg n 6cell2.2...

  • Page 166

    Appendix a 156 acer part no a cover 3g upc code ean code accessory lu.Bcc0b.004 black imr n 884483812226 4712842835820 packardbell 11inch netbook bag black lu.Bcc0y.005 black imr n 884483812202 4712842835806 packardbell 11inch netbook bag black lu.Bcc0y.004 black imr n 884483812196 4712842835790 pac...

  • Page 167

    Appendix b 157 test compatible components this computer’s compatibility is tested and verified by acer’s internal testing department. All of its system functions are tested under windows ® xp home, windows ® xp pro environment. Refer to the following lists for components, adapter cards, and peripher...

  • Page 168

    158 appendix b windows xp environment test brand type description 3g qualcomm gobi2000 qualcomm gobi2000 adapter delta 30w adapter delta 30w 19v 1.7x5.5x11 black adp-30jh ba lf hipro 30w adapter hipro 30w 19v 1.7x5.5x11 black hp-a0301r3 b1lf lf lite-on 30w adapter lite-on 30w 19v 1.7x5.5x11 black pa...

  • Page 169

    Appendix b 159 amd aal110 cpu amd athlon l110 pga 1.2g 512k single core hdd hgst n160gb5.4ks hdd hgst 2.5" 5400rpm 160gb falcon b hts543216l9sa00 sata lf f/w:c40c hgst n160gb5.4ks hdd hgst 2.5" 5400rpm 160gb hts545016b9a300 panther b sata lf f/w:c60f hgst n250gb5.4ks hdd hgst 2.5" 5400rpm 250gb hts5...

  • Page 170

    160 appendix b samsung so1gbii6 memory samsung so-dimm ddrii 667 1gb m470t2864qz3- ce6 lf samsung so2gbii6 memory samsung so-dimm ddrii 667 2gb m470t5663eh3- ce6 lf 128*8 0.055um samsung so512mbii6 memory samsung so-dimm ddrii 667 512mb m470t6464qz3-ce6 lf modem n/a external usb lite+lsi modem exter...

  • Page 171

    Appendix c 161 online support information this section describes online technical support services available to help you repair your acer systems. If you are a distributor, dealer, asp or tpm, please refer your technical queries to your local acer branch office. Acer branch offices and regional busi...

  • Page 172

    162 appendix c downloaded from lpmanual.Com manuals.

  • Page 173: Numerics

    163 numerics 3g cover removing 119 a antennas removing 83 replacing 85 b battery pack removing 36, 121 bios rom type 15 vendor 15 version 15 bios utility 19–27 advanced 22 boot 25 exit 26 navigating 19 save and exit 26 security 22 system security 26 bluetooth module removing 58, 105 board layout top...

  • Page 174

    164 jumper and connector locations 139 top view 139 k keyboard removing 48, 113 keyboard failure 128 l lan board removing 65, 99 lcd bezel removing 77 replacing 90 lcd brackets removing 81 replacing 87 lcd cable removing 81 replacing 87 lcd failure 127 lcd module removing 67 lcd module disassembly f...

  • Page 175

    165 built-in kb failure 128 internal microphone 131 internal speakers 130 lcd failure 127 no display 125 odd 133 other failures 133 power on 124 touch pad 129 usb 133 u undetermined problems 134 upper cover removing 51, 109 usb failure (rightside) 133 utility bios 19–27 v volume hotkeys 11 w windows...

  • Page 176

    166 downloaded from lpmanual.Com manuals.