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Packard Bell oneTwo L5350 Service Manual

Summary of oneTwo L5350

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 all-in-one computer service guide printed in taiwan service guide files and updates are available on the acer/csd web site; for more information, go to http://csd.Acer.Com.Tw.

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    Ii packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide revision history refer to the table below for changes made on this version of the packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 all-in-one computer service guide. Date chapter updates.

  • Page 3

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide iii copyright copyright © 2010 by acer incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or com...

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    Iv packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide conventions the following textual conventions are used in this service guide. Screen messages denotes actual messages that appear on screen. Note gives additional information related to the current topic. Warning...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide v service guide coverage this service guide provides you with all technical information relating to the basic configuration decided for our "global" product offering. To better fit local market requirements and enha...

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    Vi packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide.

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    Vii packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide chapter 1 – features and specifications . . . . . . . . . . . . . . . . . . . . . . . 1 system features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide viii removing the power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 removing the touchscreen control board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 re...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 1 this chapter lists the features and specifications of the packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 aio computer. System features note the items listed in this section are for referenc...

  • Page 10

    2 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide physical specifications connectivity • wired lan: onboard 10/100/1000 ethernet support • wlan option: mini card wireless network adapter (802.11 b/g/n) • wpan option: bluetooth ® 2.1+edr (enhanced data rate) • int...

  • Page 11

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 3 system tour the pictures and tables in this section illustrate the physical outlook of the computer. Front view item icon component 1 integrated webcam 2 display screen 3 speakers 4 power button/indicator • blue –...

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    4 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide left view item icon component item icon component 1 optical disc drive (odd) 10 ethernet port (rj-45) 2 i/o cable cover 11 usb ports 3 9-in-1 card reader 12 esata port 4 hd dual digital tv tuner (optional) 13 seri...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 5 right view item icon component 1 microphone jack 2 line-out jack 3 usb ports.

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    6 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide rear view item icon component 1 ventilation slots 2 mounting holes for wall mount option 3 computer stand.

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 7 hardware specifications processor amd phenom ii processors amd athlon ii processors chipsets bios item specification series x3 x4 model 700e 705e 900e 910e frequency 2.4 ghz 2.5 ghz 2.4 ghz 2.5 ghz # of cores 3 3 ...

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    8 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide memory hard disk drive optical disc drive item specification controller integrated in the amd processor number of dimm slot 4 maximum memory 8 gb (using four 2 gb modules) data rate 1333 mt/s supported capacities ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 9 ethernet wireless lan bluetooth audio webcam item specification controller marvell 88e1116 intel wg82567v gigabit nic lan protocol 10/100/1000 mbps lan connector type rj-45 item specification model lite-on wn6607l...

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    10 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide lcd panel power supply unit item specification model zx6350 and zx6351 zx4350 and zx4351 screen size (diagonal, inch) 21.5-inch 23-inch type wide xga resolution 1920 × 1080 backlight ccfl interface lvds brightnes...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 11 cmos setup utility cmos setup utility is a hardware configuration program built into the system rom. Since most systems are already properly configured and optimized, there is normally no need to run this utility...

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    12 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide accessing the setup utility 1. Turn on the computer. If the computer is already turned on, save your data and close all open applications, then restart the computer. 2. During post, press delete. If you fail to p...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 13 navigating through the setup utility use the keys listed in the legend bar on the bottom of the setup screen to work your way through the various menu and submenu screens of the setup utility. The table below lis...

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    14 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide product information . Field description processor type type of processor installed on the system processor speed speed of the processor installed on the system system memory size of system memory detected during ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 15 standard cmos features field description value system date sets the system date. Mm/dd/yyyy (month/day/year) system time sets the system time. Hh:mm:ss (hour:minute:second) ahci port 1–4 your computer supports fo...

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    16 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide advanced bios features field description value quick boot when enabled, the system starts up more quickly be elimination some of the post routines. Enabled disabled quiet boot when enabled, bios will show a full ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 17 advanced chipset features field description value amd cool ’n’ quiet select whether to enable the amd cool 'n' quiet technology. This technology allows a compliant os to dynamically adjust the system voltage and ...

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    18 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide integrated peripherals field description value onboard sata controller enables or disables the onboard sata controller. Enabled disabled onboard sata mode set the operating mode for the onboard sata controller. N...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 19 power management setup field description value acpi suspend mode use this item to define how your system suspends. Default value is s3 (str), the suspend mode is suspend to ram, i.E., the system shuts down with t...

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    20 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide pc health status field description value cpu temperature system temperature cpu fan speed system fan speed cpu core +1.1v +3.30v +5.00v +12.0v 5vsb vbat these items lets you monitor the parameters for critical vo...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 21 frequency/voltage control field description value enable clock to all dimm/pci when enabled, clock signals will be sent to the pci and memory slots regardless of whether the slot is occupied or not. Enabled disab...

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    22 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide bios security features note the following before you define a system password: • the maximum length of password contains 8 alphanumeric characters. The following keys are valid: – a-z, a-z (case-insensitive) – 0-...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 23 to set a system password: 1. Select change supervisor password or change user password, then press enter. The password box appears. 2. Type a password then press enter. 3. Retype the password to verify the first ...

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    24 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide load default settings execute this menu to load the factory-default settings for all setup parameters. Keyboard shortcut: f9 perform the steps below to load the system default settings: 1. Select load default set...

  • Page 33

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 25 this chapter provides step-by-step instructions on how to disassemble the computer for maintenance and troubleshooting purposes. Disassembly tools in performing the disassembly process, you will need the followin...

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    26 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide disassembly procedures removing the computer stand 1. Perform the “pre-disassembly procedure” on page 25. 2. Use a flat screwdriver to pry off the plastic shell covering the computer stand screws. 3. Remove the s...

  • Page 35

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 27 removing the i/o cable cover 1. Use a flat screwdriver to pry off the i/o cable cover. 2. Remove the i/o cable cover removing the rubber feet 1. Perform the “pre-disassembly procedure” on page 25. 2. Use a flat s...

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    28 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide removing the rear cover 1. Remove the computer stand by following the procedure described on page 26. 2. Remove the i/o cable cover and the rubber feet by following the procedures described on page 27. 3. Use a f...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 29 3. Remove the i/o cable plate. Removing the optical disc drive 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the screw securing the odd. 3. Slide the odd outward, then discon...

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    30 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 4. Remove the odd from the main chassis. 5. Remove the screw securing the odd bracket. 6. Detach the odd bezel from the module. Quantity color torque part number 1 silver 1.3–1.5 kgf-cm 86.7a122.4r0

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 31 removing the scaler board 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the screw securing the scaler board cover. 3. Slide the scaler board cover towards the speaker area to...

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    32 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 5. Remove the screws securing the scaler board. 6. Remove the scaler board. Quantity color torque part number 4 black 4.0 kgf-cm 86.00b75.240 a circuit board that is >10 cm 2 has been highlighted with a yellow re...

  • Page 41

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 33 removing the usb/audio board 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the screw securing the usb/audio board cover. 3. Slide the usb/audio board cover outward to disenga...

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    34 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 5. Remove the screws securing the usb/audio board. 6. Slide the usb/audio board out of its tabs. Quantity color torque part number 2 black 4.0 kgf-cm 86.00b75.240 a circuit board that is >10 cm 2 has been highlig...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 35 removing the wall mount plate 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the screws securing the wall mount plate. 3. Slide the wall mount plate towards the hdd area to di...

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    36 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide removing the tv tuner card 1. Remove the wall mount plate by following the procedure described in the previous section. 2. Disconnect the tv tuner card cable. 3. Remove the screw securing the tv tuner card bracke...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 37 removing the graphics card 1. Remove the wall mount plate by following the procedure described on page 35. 2. Remove the screw securing the inverter board cover. 3. Remove the inverter board cover. 4. Disconnect ...

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    38 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 5. Remove the hex screws securing the serial-to-dvi cable. 6. Disconnect the serial-to-dvi cable from the graphics card. 7. Disconnect the graphics card assembly from its expansion slot. Quantity color torque par...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 39 8. Remove the screw securing the graphics card bracket. 9. Disconnect the graphics card from its riser board. 10. Remove the screws securing the graphics card riser board. Quantity color torque part number 1 blac...

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    40 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 11. Remove the graphics card riser board from its bracket. Removing the hard disk drive 1. Remove the graphics card by following the procedure described on page 37. 2. Disconnect the power and sata cables from th...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 41 4. Disconnect the hdd sata cable from the mainboard. 5. Remove the screws securing the hard drive to its cage. 6. Use a small metal screwdriver to push the hard drive out of its cage (a), then pull out the drive ...

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    42 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide removing the inverter board 1. Remove the wall mount plate by following the procedure described on page 35. 2. Remove the inverter board cover by following steps 2 and 3 on page 37. 3. Disconnect all cables from ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 43 5. Remove the inverter board. Removing the heat sink fan (hsf) assembly 1. Remove the wall mount plate by following the procedure described on page 35. 2. Disconnect the hsf cable from its mainboard connector. A ...

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    44 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 3. Loosen the hsf's spring-loaded screws in a diagonally opposite pattern (an "x" pattern). 4. Remove the hsf assembly. Removing the processor 1. Remove the hsf assembly by following the procedure described on th...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 45 3. Rotate the socket lever to the open position. 4. Gently lift the processor out of its socket. Caution do not lay the processor on its base to avoid bending or damaging the pins underneath it. Important when in...

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    46 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide removing the memory modules 1. Remove the wall mount plate by following the procedure described on page 35. 2. Open the holding clips securing the memory modules (a), then remove the memory modules from the dimm ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 47 removing the mainboard 1. Remove the tv tuner card by following the procedure described on page 36. 2. Remove the graphics card by following the procedure described on page 37 3. Remove the hard drive by followin...

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    48 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 10. Disconnect all cables from the upper edge area of the mainboard. 11. Disconnect the 4-pin and 20-pin atx power cables from their mainboard connectors. A. Press the top portion of the cable’s retaining latch b...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 49 13. Remove the mainboard. Removing the power supply unit 1. Disconnect the scalar board power cable by performing steps 1–4 of the scalar board removal procedure on page 31. 2. Disconnect the hard drive power cab...

  • Page 58

    50 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 5. Remove the screws securing the psu bracket. 6. Detach the psu bracket from the power supply unit. 7. Remove power supply unit from the front bezel and lay it down beside the system. Some psu connector cables a...

  • Page 59

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 51 removing the touchscreen control board 1. Remove the psu by following the procedure described on page 49. 2. Detach the black tape from the touchscreen control board cables. 3. Push the tabs securing the touchscr...

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    52 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 5. Disconnect all cables from the touchscreen control board. Removing the bluetooth module 1. Remove the psu by following the procedure described on page 49. 2. Push the tabs securing the bluetooth module. 3. Rem...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 53 4. Disconnect the bluetooth cable from the module. Removing the power button assembly 1. Remove the psu by following the procedure described on page 49. 2. Push the tabs securing the power button assembly. 3. Rem...

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    54 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide removing the lcd assembly 1. Remove the i/o cable plate by following the procedure described on page 28. 2. Remove the optical drive by following the procedure described on page 29. 3. Remove the scaler board by ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 55 10. Disconnect the capacitive led board cable. 11. Disconnect the webcam cable. 12. Remove the screws securing the main chassis. Quantity color torque part number 5 black 4.0 kgf-cm 86.3ar26.8r0

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    56 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 13. Push back the plastic snaps securing the lcd assembly to the front bezel. 14. Detach the lcd assembly from the front bezel. Removing the main chassis 1. Remove the lcd assembly by following the procedure desc...

  • Page 65

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 57 3. Remove the main chassis from the lcd module and lay it down beside the lcd module. 4. Release the inverter cables from the main chassis. 5. Remove the tapes securing the system cables, then release the cables ...

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    58 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide removing the lcd cable 1. Remove the main chassis by following the procedure described on page 56. 2. Remove the tapes securing the lcd cable (a), then disconnect the cable from the lcd board (b). Removing the lc...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 59 removing the webcam module 1. Remove the lcd assembly by following the procedure described on page 54. 2. Push the tabs securing the webcam module. 3. Push the tabs securing the webcam module, then remove the mod...

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    60 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 3. Pry the capacitive led board from the front bezel. Removing the light bars 1. Remove the lcd assembly by following the procedure described on page 54. 2. Push the tabs securing both ends of the two light bars....

  • Page 69

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 61 this chapter lists the post error indicators and bios beep codes, as well general troubleshooting instructions. Hardware diagnostic procedure 1. Obtain as much detail as possible about the symptoms of the system ...

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    62 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide system internal inspection 1. Turn off the power to the computer and all peripherals. 2. Unplug the power cord from the computer. 3. Unplug the network cable and all connected peripheral devices from the computer...

  • Page 71

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 63 boot block recovery code checkpoints the boot block recovery code gets control when the bios determines that a bios recovery is required because the user has forced the update or the bios checksum is corrupt. Ref...

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    64 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide post code checkpoints the post code checkpoints are the largest set of checkpoints during the bios preboot process. The following table describes the type of checkpoints that may occur during the post portion of ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 65 checkpoint description 3c mid post initialization of chipset registers. 40 detect different devices (parallel ports, serial ports, and coprocessor in cpu, ... Etc.) successfully installed in the system and update...

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    66 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide dim code checkpoints the device initialization manager (dim) gets control at various times during bios post to initialize different system busses. The following table describes the main checkpoints where the dim ...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 67 memory boot message description gate20 error the bios is unable to properly control the mainboard’s gate a20 function, which controls access of memory over 1 mb. This may indicate a problem with the mainboard. Mu...

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    68 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide storage device message description primary master hard disk error the ide/atapi device configured as primary master could not be properly initialized by the bios. This message is typically displayed when the bios...

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 69 3rd slave drive - atapi incompatible the ide/atapi device configured as slave in the 3rd ide controller failed an atapi compatibility test. This message is typically displayed when the bios is trying to detect an...

  • Page 78

    70 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide virus-related system configuration message description bootsector write!! The bios has detected software attempting to write to a drive’s boot sector. This is flagged as possible virus activity. This message will...

  • Page 79

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 71 cmos miscellaneous message displayed description cmos date/time not set the cmos date and/or time are invalid. This error can be resolved by readjusting the system time in amibios setup. Cmos battery low cmos bat...

  • Page 80

    72 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide index of symptom-to-fru error messages to use the information in this section to diagnose a problem: 1. Find the error symptom in the left column. 2. If directed to a check procedure, replace the fru indicated in...

  • Page 81

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 73 hard disk drive-related symptoms symptom/error action/fru hard disk drive test failed. • enter cmos setup and load the default settings. • hard disk drive cable • hard disk drive • mainboard hard disk drive canno...

  • Page 82

    74 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide real-time clock-related symptoms symptom/error action/fru real-time clock is inaccurate. • ensure the information in the standard cmos feature of bios setup is set correctly. • rtc battery • mainboard audio-relat...

  • Page 83

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 75 printer-related symptoms symptom/error action/fru printing failed. • ensure the printer driver is properly installed. Refer to the printer service manual. • printer • printer cable • mainboard. Printer problems. ...

  • Page 84

    76 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide beep codes when no error message is displayed but the computer stops during post, listen for beep codes. Undetermined problems follow the procedures below to isolate the failing fru. Do not isolate non-defective ...

  • Page 85

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 77 bios recovery when you boot up the computer and you hear one long beep, followed by a shorter one, the system bios is damaged. This maybe cause by an interruption during a bios flash procedure (e.G. A power outag...

  • Page 86

    78 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide clearing cmos you may need to clear the setup configuration values (cmos) if the configuration has been corrupted, or if incorrect settings made in the setup utility caused error messages to be unreadable. This p...

  • Page 87

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 79 this chapter shows the block diagram and board layout of the packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 computer. Procedure for using the g116 hardware gap to clear the bios password i...

  • Page 88

    80 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide mainboard layout this section shows the major mainboard components. Item code component 1 ledh1 power button/led cable connector 2 usbf4 usb cable connector 3 usbf3 front i/o board cable connector 4 usbf2 front i...

  • Page 89

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 81 15 hdmi1 hdmi port 16 kbmsconn1 left: ps/2 mouse port right: ps/2 keyboard port 17 pwr1 4-pin atx power connector 18 u9 processor socket 19 nvidia geforce 8200 (mcp78pv) chipset 20 cpufan1 heat sink fan cable con...

  • Page 90

    82 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide.

  • Page 91

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 83 this chapter gives you the fru (field replaceable unit) listing of the packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 computer global configurations. Refer to this list when ordering for r...

  • Page 92

    84 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide exploded diagram no. Component no. Component 1 speaker mesh plate 10 computer stand 2 front bezel 11 computer stand shells 3 front bezel frame 12 inverter board cover 4 webcam module 13 usb/audio board cover 5 ma...

  • Page 93

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 85 fru list system model: acer_one two l5351_pgreenwood (no: 91.3cx01.A10g) category part name part number boards mainboard mainboard da078l/aboxer2 eup w/rtc battery w/o 1394 lf ddriii 4 dimm & cpu & memory mb.Se20...

  • Page 94

    86 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide category part name part number graphics card (continuation) vga card pcpartner 288-5n118-a10ac nvidia gt320 1gb sddr3 dvi+hdmi lp (samsung) vg.Pcpt3.211 vga card pcpartner 288-5n118-c10ac nv gt320 1gb ddr3 dvi+hd...

  • Page 95

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 87 category part name part number memory (continuation) memory apacer ddr3 1333mhz 2g unb-dimm lf 128*8 0.065um kn.2gb0b.024 memory kingston ddr3 1333mhz 2g unb acr256x64d3u1333c9 kn.2gb01.025 memory samsung ddr3 13...

  • Page 96

    88 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide category part name part number lcd panel ccfl lcd lpl 23" wfhd none glare lm230wf1 tla5 lf 300nit 5ms g8 lk.23006.015 ccfl lcd samsung 23" wfhd none glare ltm230ht01 a09 lf 300nit 5ms 1000:1 hf lk.23008.009 ccfl ...

  • Page 97

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 89 category part name part number power supply unit power supply 220w chiconypower epa cpb09- d220e aagassi py.22009.008 power supply 220w chiconypower pfc cpb09- d220a aagassi py.2200b.007 power supply 220w chicony...

  • Page 98

    90 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide category part name part number keyboard (continuation) keyboard rf2.4 105 key chicony wug0570 black portuguese with pb logo kb.Rf403.188 keyboard rf2.4 105 key chicony wug0570 black romanian with pb logo kb.Rf403...

  • Page 99

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 91 category part name part number keyboard (continuation) keyboard usb 105 key chicony ku-0420 black portuguese kb.Usb03.249 keyboard usb 105 key chicony ku-0420 black romanian kb.Usb03.266 keyboard usb 105 key chic...

  • Page 100

    92 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide hdmi cable 600mm c.A. Hdmi 600mm cable dtx aio tbd lvds cable 23 "c.A lvds cable 21_5 pg tbd assy mb cover bracket pg assy mb cover bracket pg tbd back cover for 23 "assy back cover pg tbd front bezel for 23 "ass...

  • Page 101

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 93.

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    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 94 this chapter provides features summary for each of the packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 computer model configurations. Model definitions and configurations appendix a.

  • Page 103

    95 packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e packard bell onetwo m3351 / onetwo l5351 model configuration common features • project name: ggreenwood • mainboard: greenwood wnmcp78pv_1394(n)_logo(n)_eup(y) • dimm1: u2gbiii13 • card reader: ...

  • Page 104

    Packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e 9 6 otl5351 s1.U5r02. 001 otl5351 sample emea001 w7hp64pit0604/ phnmii705e/2g*2/ 640g*1/nbdrw4xs/ b23/emea win7/ philips/ps2/1688/ ps2opt/pb hx093i paio1023 phnmii 705e n u2gbii i13 d640gb7 .2ks nb...

  • Page 105

    97 packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e otm3351 pw.U5pe2 .177 otm3351 ch emea001 w7hp64pfr0206/ athiix2215/ 2g*1+1g*1/500g*1/ nsm8xs/d21.5h/kb/ mouse hx093j paio1021 athiix2 215 u1gbii i13 n d500gb7 .2ks nsm8xs d21.5wu xga n n n n n u...

  • Page 106

    Packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e 9 8 otm3351 pw.U5pe2 .201 otm3351 ch emea001 w7hp64rupru4407 /athiix3405e/ 2g*1+1g*1/320g*1/ nsm8xs/d21.5h/ hd5450/802.11 b/g/n/ kb/rf2.4/0420_pb hx093j paio1021 athiix3 405e u1gbii i13 n d320gb7 ....

  • Page 107

    99 packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e.

  • Page 108

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 100 this computer’s compatibility is tested and verified by acer’s internal testing department. All of its system functions are tested for both the home basic and home premium editions of microsoft’s windows vista o...

  • Page 109

    101 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide item device name vendor usb flash drive transcend jetflash usb 2.0 flash drive v85 8 gb memory key transcend apacer ah421 8 gb apacer a-data pd16 vista 16 gb a-data transcend jetflash usb 2.0 flash drive v10 16 ...

  • Page 110

    Packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e 1 02 approved vendor list (avl) component vendor description model part number mainboard kit wistron mb kit otm3350/3351_otl5350/5351 nvidia mcp78pv proprietary w/o 1394 lf ddriii 4 dimm w/ eup "gr...

  • Page 111

    103 packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e athlon ii x2 250 3.0ghz, 2m l2 cache 65w, regor, athiix2250 adx250ock23gm kc.Am202.250 amd athlon ii x2 245 2.9g 1mx2 (65w) adx245ock23gq kc.At202.245 athlon ii x2 240 2.8ghz, 2m l2 cache 65w, ...

  • Page 112

    Packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e 1 04 seagate 7200rpm 320gb st3320418as( pharaoh) sata ii 16mb lf f/w:cc44 pharaoh kh.32001.015 7200rpm 640gb st3640623as(brinks) sata ii 16mb lf f/ w:cc4h brinks kh.64001.002 7200rpm 1000gb st31000...

  • Page 113

    105 packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e ecs hd5450 512mb (64bit) ddr3 dvi hdmi vga lp bracket rohs vg.Ecs54.511 nv g315 512mb (64bit) ddr3 dvi hdmi lp bracket rohs vg.Ecs31.5l1 wlan module lite-on lite-on wn6607lh wlan wn6607lh, real...

  • Page 114

    Packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e 1 06 power supply unit delta dps-220ub a py.22009.006 py.22009.006 cp cpb09-d220r py.2200f.004 py.2200f.004 delta dps-220ub-1 a py.22009.007 py.22009.007 cp cpb09-d220a py.2200f.005 py.2200f.005 li...

  • Page 115

    107 packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e keyboard chicony ku-0420 usb 105ks black slovak kb.Usb03.260 keyboard chicony ku-0420 usb 105ks black russian kb.Usb03.261 keyboard chicony ku-0420 usb 105ks black hungarian kb.Usb03.262 keyboa...

  • Page 116

    Packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e 1 08 keyboard chicony wug0570 rf2.4 105ks black icelandic with pb logo kb.Rf403.194 keyboard chicony wug0570 rf2.4 105ks black norwegian with pb logo kb.Rf403.195 keyboard chicony wug0570 rf2.4 105...

  • Page 117

    109 packard bell o net w o m3 350 / o net wo m3 351 / o net wo l53 50 / on et wo l 5351 se rvi c e gui d e keyboard dongle receiver chicony chicony dangle receiver usb external receiver rv.11000.022 usb mouse chicony chicony optical mouse usb msu0960 ms.11200.061 mce remote controller/ receiver phil...

  • Page 118

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 110 this section describes online technical support services available to help you repair your acer products. If you are a distributor, dealer, asp or tpm, please refer your technical queries to your local acer bran...

  • Page 119

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 111 a ac power jack 4 acpi, see advanced configuration power interface 2 advanced bios features menu 16 advanced chipset features menu 17 advanced configuration power interface specifications 2 wake-up options 19 an...

  • Page 120

    112 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide processor 44 rear cover 28 rtc battery 46 rubber feet 27 scaler board 31 tools 25 touchscreen control board 51 tv tuner card 36 usb/audio board 33 wall mount plate 35 webcam module 59 display display by model 1 ...

  • Page 121

    Packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide 113 specifications 1, 8 troubleshooting 72 microphone jack left 4 right 5 model configurations 95 modem board troubleshooting 74 monitor port 4 mouse part number 91 o odd bezel, remove 30 odd, see optical disc drive...

  • Page 122

    114 packard bell onetwo m3350 / onetwo m3351 / onetwo l5350 / onetwo l5351 service guide s save & exit setup menu 24 scaler board remove 31 security features 2 sepakers location 3 serial-to-dvi port cable, remove 47 location 4 soeakers cable, part number 88 software specifications operating system 2...