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Packard Bell oneTwo L5860 Service Manual

Summary of oneTwo L5860

  • Page 1

    Packard bell onetwo l5860 / l5861 all-in-one computer service guide printed in taiwan service guide files and updates are available on the acer/csd web site; for more information, go to http://csd.Acer.Com.Tw.

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    Ii packard bell onetwo l5860 / l5861 aio computer service guide revision history refer to the table below for changes made on this version of the packard bell onetwo l5860 / l5861 all-in-one computer service guide. Date chapter updates.

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    Packard bell onetwo l5860 / l5861 aio computer service guide iii copyright copyright © 2010 by acer incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any f...

  • Page 4

    Iv packard bell onetwo l5860 / l5861 aio computer service guide conventions the following textual conventions are used in this service guide. Screen messages denotes actual messages that appear on screen. Note gives additional information related to the current topic. Warning alerts you to any physi...

  • Page 5

    Packard bell onetwo l5860 / l5861 aio computer service guide v service guide coverage this service guide provides you with all technical information relating to the basic configuration decided for our "global" product offering. To better fit local market requirements and enhance product competitiven...

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    Vi packard bell onetwo l5860 / l5861 aio computer service guide.

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    Vii packard bell onetwo l5860 / l5861 aio computer service guide chapter 1 – features and specifications . . . . . . . . . . . . . . . . . . . . . . . 1 system features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 physical specificati...

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    Packard bell onetwo l5860 / l5861 aio computer service guide viii removing the memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 removing the power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 removing the mainboar...

  • Page 9

    Packard bell onetwo l5860 / l5861 aio computer service guide 1 this chapter lists the features and specifications of the packard bell onetwo l5860 / l5861 aio computer. System features note the items listed in this section are for reference only. The exact configuration of your pc depends on the mod...

  • Page 10

    2 packard bell onetwo l5860 / l5861 aio computer service guide physical specifications connectivity • wired lan: onboard 10/100/1000 ethernet support • wlan option: mini card wireless network adapter (802.11 b/g/n) • wpan option: bluetooth ® 2.1+edr (enhanced data rate) • integrated 2.0 mp webcam di...

  • Page 11

    Packard bell onetwo l5860 / l5861 aio computer service guide 3 system tour the pictures and tables in this section illustrate the physical outlook of the computer. Front view item icon component 1 integrated microphone 2 integrated webcam 3 display screen 4 speakers 5 power button/indicator • blue –...

  • Page 12

    4 packard bell onetwo l5860 / l5861 aio computer service guide left view item icon component 1 b-cas card (optional) cover 2 optical disc drive (odd) 3 i/o cable cover 4 9-in-1 card reader 5 hd dual digital tv tuner (optional) 6 line-in jack 7 line-out jack 8 microphone jack 9 usb ports 10 ethernet ...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 5 right view item icon component 1 microphone jack 2 headphone jack 3 usb ports.

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    6 packard bell onetwo l5860 / l5861 aio computer service guide rear view item component 1 ventilation slots 2 mounting holes for wall mount option 3 kensington slot 4 computer stand note: item # 1 is compliant with the 100 × 100 mm vesa standard..

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    Packard bell onetwo l5860 / l5861 aio computer service guide 7 hardware specifications processor • socket: lga1155 • package type: 32 nm chipsets bios memory item specification series intel core second generation processor family model i3-2100 i5-2500 i5-2400 i5-2300 i5-2400s i7-2600s cpu speed 3.1 ...

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    8 packard bell onetwo l5860 / l5861 aio computer service guide hard disk drive optical disc drive ethernet item specification controller integrated in the intel h67 chipset form factor 3.5-inch 9.5 mm interface sata or sata ii supported capacities 320 gb • hgst hds721032cla362 (7200 rpm) • seagate s...

  • Page 17

    Packard bell onetwo l5860 / l5861 aio computer service guide 9 wireless lan bluetooth audio webcam item specification model • lite-on wn6607lh • realtek rtl8191su protocol 802.11 b/g/n form factor pcie mini card item specification model chicony bc10b-04c1 version bluetooth 2.1 + edr item specificati...

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    10 packard bell onetwo l5860 / l5861 aio computer service guide display power supply unit item specification panel model lgd lm230wf5-tlc1 screen size (diagonal, inch) 23-inch active area (h × v) 509.184 × 268.416 mm backlight white led interface lvds 2-port supported resolutions 1920 × 1080 (full h...

  • Page 19

    Packard bell onetwo l5860 / l5861 aio computer service guide 11 cmos setup utility cmos setup utility is a hardware configuration program built into the system rom. Since most systems are already properly configured and optimized, there is normally no need to run this utility. You will need to run t...

  • Page 20

    12 packard bell onetwo l5860 / l5861 aio computer service guide accessing the setup utility 1. Turn on the computer. If the computer is already turned on, save your data and close all open applications, then restart the computer. 2. During post, press delete. If you fail to press delete before post ...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 13 navigating through the setup utility use the keys listed in the legend bar on the bottom of the setup screen to work your way through the various menu and submenu screens of the setup utility. The table below lists these legend keys and...

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    14 packard bell onetwo l5860 / l5861 aio computer service guide main menu field description system bios version current system bios version build date date when the system bios was built. Processor processor model installed core frequency core frequency of the installed processor count multi-core fa...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 15 advanced menu field description miscellaneous access this submenu to view the properties of installed sata devices and configure miscellaneous system settings. Advanced chipset configuration access this submenu to enable or disable vari...

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    16 packard bell onetwo l5860 / l5861 aio computer service guide miscellaneous submenu field description value ahci port 1-4 your computer supports four sata channels, each channel allows one sata device to be installed. Press enter to display the individual configuration screen of installed sata dri...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 17 advanced chipset configuration submenu field description value intel eist select whether to enable the enhanced intel speedstep technology. Eist allows a compliant os to dynamically adjust the processor voltage and core frequency based ...

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    18 packard bell onetwo l5860 / l5861 aio computer service guide integrated peripherals submenu field description value onboard sata controller enables or disables the onboard sata controller. Disabled enabled onboard sata mode set the operating mode for the onboard sata controller. Ahci native ide o...

  • Page 27

    Packard bell onetwo l5860 / l5861 aio computer service guide 19 pc health status submenu field description value cpu temperature (peci mode) system temperature pch temperature cpu fan speed system fan speed cpu core +1.05v +3.30v +5.00v +12.0v 5vsb vbat these items lets you monitor the parameters fo...

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    20 packard bell onetwo l5860 / l5861 aio computer service guide power menu field description value acpi suspend mode use this item to define how your system suspends. Default value is s3 (str), the suspend mode is suspend to ram, i.E., the system shuts down with the exception of a refresh current to...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 21 security menu note the following before you define a system password: • the maximum length of password contains 8 alphanumeric characters. The following keys are valid: – a-z, a-z (case-insensitive) – 0-9 – ` - + [ ] \ ; ' , . /, – spec...

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    22 packard bell onetwo l5860 / l5861 aio computer service guide to set a system password: 1. Select change supervisor password or change user password, then press enter. The password box appears. 2. Type a password then press enter. 3. Retype the password to verify the first entry, then press enter....

  • Page 31

    Packard bell onetwo l5860 / l5861 aio computer service guide 23 boot options menu field description value set boot priority 1st boot device 2nd boot device 3rd boot device 4th boot device 5th boot device displays the device assigned to the specified boot sequence. The setup utility attempts to boot ...

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    24 packard bell onetwo l5860 / l5861 aio computer service guide exit menu field description save and exit setup save changes made and close the setup utility. Keyboard shortcut: f10 discard changes and exit setup discard changes made and close the setup utility. Save changes save all changes made to...

  • Page 33

    Packard bell onetwo l5860 / l5861 aio computer service guide 25 this chapter provides step-by-step instructions on how to disassemble the computer for maintenance and troubleshooting purposes. Disassembly tools in performing the disassembly process, you will need the following tools: • wrist-groundi...

  • Page 34

    26 packard bell onetwo l5860 / l5861 aio computer service guide disassembly procedures removing the computer stand 1. Perform the “pre-disassembly procedure” on page 25. 2. Use a flat screwdriver to pry off the plastic shells covering the computer stand screws. 3. Remove the screws securing the comp...

  • Page 35

    Packard bell onetwo l5860 / l5861 aio computer service guide 27 removing the i/o cable cover 1. Perform the “pre-disassembly procedure” on page 25. 2. Press the i/o cable cover release tab (a), then remove the i/o cable cover (b). Removing the rubber feet 1. Perform the “pre-disassembly procedure” o...

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    28 packard bell onetwo l5860 / l5861 aio computer service guide removing the rear cover 1. Remove the computer stand by following the procedure described on page 26. 2. Remove the i/o cable cover and the rubber feet by following the procedures described on page 27. 3. Use a flat screwdriver to caref...

  • Page 37

    Packard bell onetwo l5860 / l5861 aio computer service guide 29 removing the optical disc drive 1. Remove the rear cover by following the procedure described on page 28. 2. Detach the tape securing the wlan antenna cables to the odd, then pull the cables away from the odd. 3. Remove the screw securi...

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    30 packard bell onetwo l5860 / l5861 aio computer service guide 6. Remove the screw securing the odd bracket. 7. Detach the odd bezel from the module. Removing the wireless module 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the screw securing the scaler board ...

  • Page 39

    Packard bell onetwo l5860 / l5861 aio computer service guide 31 3. Slide the scaler board cover towards the speaker area to disengage the cover tabs from the chassis, then remove the scaler board cover. 4. Disconnect the antenna cables from the wlan module. 5. Remove the screw securing the wlan modu...

  • Page 40

    32 packard bell onetwo l5860 / l5861 aio computer service guide 6. Remove the wlan module. Removing the scaler board 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the scaler board cover by following steps 2 and 3 of the previous section. 3. Disconnect all the ca...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 33 4. Remove the screws securing the scaler board. 5. Remove the scaler board. Quantity color torque part number 3 chrome 4.0 kgf-cm 86.00b75.240 a circuit board that is >10 cm 2 has been highlighted with a yellow rectangle as shown in the...

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    34 packard bell onetwo l5860 / l5861 aio computer service guide removing the usb/audio board 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the screw securing the usb/audio board cover. 3. Slide the usb/audio board cover outward to disengage the cover tabs from t...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 35 5. Remove the screws securing the usb/audio board. 6. Slide the usb/audio board out of its tabs. Quantity color torque part number 1 chrome 4.0 kgf-cm 86.00b75.240 a circuit board that is >10 cm 2 has been highlighted with a yellow rect...

  • Page 44

    36 packard bell onetwo l5860 / l5861 aio computer service guide removing the wall mount plate 1. Remove the rear cover by following the procedure described on page 28. 2. Remove the screws securing the wall mount plate. 3. Slide the wall mount plate towards the hdd area to disengage the plate tabs f...

  • Page 45

    Packard bell onetwo l5860 / l5861 aio computer service guide 37 removing the side board cover 1. Remove the wall mount plate by following the procedure described on the previous section. 2. Remove the screw securing the side board cover. 3. Remove the side board cover. Quantity color torque part num...

  • Page 46

    38 packard bell onetwo l5860 / l5861 aio computer service guide removing the tv tuner card 1. Remove the wall mount plate by following the procedure described in the previous section. 2. Disconnect the tv tuner card cable. 3. Remove the screw securing the tv tuner card bracket. 4. Disconnect tv tune...

  • Page 47

    Packard bell onetwo l5860 / l5861 aio computer service guide 39 removing the graphics card 1. Remove the wall mount plate by following the procedure described on page 36. 2. Remove the hex screws securing the dvi cable to the i/o panel cover (a), then detach the cable from the panel cover (b). 3. Di...

  • Page 48

    40 packard bell onetwo l5860 / l5861 aio computer service guide 4. Disconnect the graphics card assembly from its expansion slot. 5. Remove the screw securing the graphics card bracket. 6. Disconnect the graphics card from its riser board. Quantity color torque part number 1 chrome 4.0–4.5 kgf-cm 86...

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    Packard bell onetwo l5860 / l5861 aio computer service guide 41 7. Remove the screws securing the riser board. 8. Remove the riser board from its bracket. Removing the system fan 1. Remove the wall mount plate by following the procedure described on page 36. 2. Remove the graphics card assembly by f...

  • Page 50

    42 packard bell onetwo l5860 / l5861 aio computer service guide 5. Remove the screws securing the system fan. 6. Remove the system fan from the chassis. Removing the hard disk drive 1. Remove the graphics card by following the procedure described on the previous section. 2. Disconnect the power and ...

  • Page 51

    Packard bell onetwo l5860 / l5861 aio computer service guide 43 3. Slide the hdd assembly outward to disengage the assembly from the chassis, then remove the hdd assembly. 4. Remove the screws securing the hard drive to its cage. 5. Use a small metal screwdriver to push the hard drive out of its cag...

  • Page 52

    44 packard bell onetwo l5860 / l5861 aio computer service guide removing the heat sink fan (hsf) assembly 1. Remove the wall mount plate by following the procedure described on page 36. 2. Disconnect the hsf cable from its mainboard connector. 3. Loosen the hsf's spring-loaded screws in a diagonally...

  • Page 53

    Packard bell onetwo l5860 / l5861 aio computer service guide 45 removing the processor 1. Remove the hsf assembly by following the procedure described on the previous section. 2. Disengage the load lever from its latch, then rotate it to the open position. 3. Open the retention plate to expose the s...

  • Page 54

    46 packard bell onetwo l5860 / l5861 aio computer service guide removing the memory modules 1. Remove the wall mount plate by following the procedure described on page 36. 2. Open the holding clips securing the memory modules (a), then remove the memory modules from the dimm slots (b). Removing the ...

  • Page 55

    Packard bell onetwo l5860 / l5861 aio computer service guide 47 3. Disconnect the psu extension cable. 4. Remove the screws securing the psu bracket. 5. Detach the psu bracket from the power supply unit. Quantity color torque part number 1 (#2) black 4.0 kgf-cm 86.3ar26.8r0 2 (#1 and 3) chrome 4.0 k...

  • Page 56

    48 packard bell onetwo l5860 / l5861 aio computer service guide 6. Remove the screws securing the psu to the chassis. 7. Remove the power supply unit from the chassis. Removing the mainboard 1. Remove the wall mount plate by following the procedure described on page 36. 2. Remove the tv tuner and gr...

  • Page 57

    Packard bell onetwo l5860 / l5861 aio computer service guide 49 8. Disconnect all cables from the mainboard. 9. Remove the screws securing the mainboard. 10. Remove the mainboard. Quantity color torque part number 6 chrome 4.0 kgf-cm 86.00b75.240 • a circuit board that is >10 cm 2 has been highlight...

  • Page 58

    50 packard bell onetwo l5860 / l5861 aio computer service guide removing the i/o shield 1. Remove the mainboard by following the procedure described on the previous section. 2. Push the i/o shield to remove it from the chassis. Removing the converter board 1. Remove the mainboard by following the pr...

  • Page 59

    Packard bell onetwo l5860 / l5861 aio computer service guide 51 4. Remove the converter board. Removing the touchscreen control board 1. Remove the mainboard by following the procedure described on page 48. 2. Disconnect all cables from the touchscreen control board. 3. Remove the screws securing th...

  • Page 60

    52 packard bell onetwo l5860 / l5861 aio computer service guide 4. Remove the touchscreen control board. Removing the bluetooth module 1. Remove the psu by following the procedure described on page 46. 2. Push the tabs securing the bluetooth module. 3. Remove the bluetooth module from the front beze...

  • Page 61

    Packard bell onetwo l5860 / l5861 aio computer service guide 53 4. Disconnect the bluetooth cable from the module. Removing the power button assembly 1. Remove the psu by following the procedure described on page 46. 2. Push the tabs securing the power button assembly. 3. Remove the power button ass...

  • Page 62

    54 packard bell onetwo l5860 / l5861 aio computer service guide removing the speakers 1. Remove the psu by following the procedure described on page 46. 2. Remove the touchscreen control board by following the procedure described on page 51. 3. Remove the bluetooth module by following the procedure ...

  • Page 63

    Packard bell onetwo l5860 / l5861 aio computer service guide 55 7. Disconnect the ir cable from the front bezel. 8. Disconnect the light bar cables from the light bars. 9. Disconnect the capacitive led board cable. 10. Disconnect the webcam cable..

  • Page 64

    56 packard bell onetwo l5860 / l5861 aio computer service guide 11. Remove the screws securing the lcd assembly. 12. Push back the plastic snaps securing the lcd assembly to the front bezel. 13. Detach the lcd assembly from the front bezel. Quantity color torque part number 5 black 4.0 kgf-cm 86.3ar...

  • Page 65

    Packard bell onetwo l5860 / l5861 aio computer service guide 57 removing the chassis 1. Remove the lcd assembly by following the procedure described on page 54. 2. Disconnect the touchscreen image sensor cables from their connectors located on the corners of the chassis highlighted in below picture....

  • Page 66

    58 packard bell onetwo l5860 / l5861 aio computer service guide 5. Remove the tapes securing the system cables, then release the cables from their chassis latches. 6. Detach the tapes securing the wlan antennas cables, then pry off the antennas from the top corners of the chassis. Removing the lcd l...

  • Page 67

    Packard bell onetwo l5860 / l5861 aio computer service guide 59 removing the lcd panel bracket 1. Remove the chassis by following the procedure described on page 57. 2. Remove the bracket from the lcd panel. Removing the webcam module 1. Remove the lcd assembly by following the procedure described o...

  • Page 68

    60 packard bell onetwo l5860 / l5861 aio computer service guide removing the capacitive led board 1. Remove the lcd assembly by following the procedure described on page 54. 2. Remove the capacitive led board cover. 3. Pry the capacitive led board from the front bezel..

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    Packard bell onetwo l5860 / l5861 aio computer service guide 61 removing the light bars 1. Remove the lcd assembly by following the procedure described on page 54. 2. Remove the black tape protecting the light bars. 3. Push the tabs securing both ends of the two light bars. 4. Remove the light bars ...

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    62 packard bell onetwo l5860 / l5861 aio computer service guide.

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    Packard bell onetwo l5860 / l5861 aio computer service guide 63 this chapter lists the post error indicators and bios beep codes. Instructions for general troubleshooting, bios recovery and clearing cmos data are also provided. Hardware diagnostic procedure 1. Obtain as much detail as possible about...

  • Page 72

    64 packard bell onetwo l5860 / l5861 aio computer service guide system internal inspection 1. Turn off the power to the computer and all peripherals. 2. Unplug the power cord from the computer. 3. Unplug the network cable and all connected peripheral devices from the computer. 4. Place the computer ...

  • Page 73

    Packard bell onetwo l5860 / l5861 aio computer service guide 65 boot block recovery code checkpoints the boot block recovery code gets control when the bios determines that a bios recovery is required because the user has forced the update or the bios checksum is corrupt. Refer to “bios recovery” se...

  • Page 74

    66 packard bell onetwo l5860 / l5861 aio computer service guide post code checkpoints the post code checkpoints are the largest set of checkpoints during the bios preboot process. The following table describes the type of checkpoints that may occur during the post portion of the bios. Ff the flash h...

  • Page 75

    Packard bell onetwo l5860 / l5861 aio computer service guide 67 3b test for total memory installed in the system. Also, check for del or esc keys to limit memory test. Display total memory in the system. Checkpoint description 3c mid post initialization of chipset registers. 40 detect different devi...

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    68 packard bell onetwo l5860 / l5861 aio computer service guide dim code checkpoints the device initialization manager (dim) gets control at various times during bios post to initialize different system busses. The following table describes the main checkpoints where the dim module is accessed. Post...

  • Page 77

    Packard bell onetwo l5860 / l5861 aio computer service guide 69 memory boot message description gate20 error the bios is unable to properly control the mainboard’s gate a20 function, which controls access of memory over 1 mb. This may indicate a problem with the mainboard. Multi-bit ecc error this m...

  • Page 78

    70 packard bell onetwo l5860 / l5861 aio computer service guide storage device message description primary master hard disk error the ide/atapi device configured as primary master could not be properly initialized by the bios. This message is typically displayed when the bios is trying to detect and...

  • Page 79

    Packard bell onetwo l5860 / l5861 aio computer service guide 71 3rd slave drive - atapi incompatible the ide/atapi device configured as slave in the 3rd ide controller failed an atapi compatibility test. This message is typically displayed when the bios is trying to detect and configure ide/atapi de...

  • Page 80

    72 packard bell onetwo l5860 / l5861 aio computer service guide virus-related system configuration message description bootsector write!! The bios has detected software attempting to write to a drive’s boot sector. This is flagged as possible virus activity. This message will only be displayed if vi...

  • Page 81

    Packard bell onetwo l5860 / l5861 aio computer service guide 73 cmos miscellaneous message displayed description cmos date/time not set the cmos date and/or time are invalid. This error can be resolved by readjusting the system time in amibios setup. Cmos battery low cmos battery is low. This messag...

  • Page 82

    74 packard bell onetwo l5860 / l5861 aio computer service guide index of symptom-to-fru error messages to use the information in this section to diagnose a problem: 1. Find the error symptom in the left column. 2. If directed to a check procedure, replace the fru indicated in the check procedure. If...

  • Page 83

    Packard bell onetwo l5860 / l5861 aio computer service guide 75 hard disk drive-related symptoms symptom/error action/fru hard disk drive test failed. • enter cmos setup and load the default settings. • hard disk drive cable • hard disk drive • mainboard hard disk drive cannot format completely. • e...

  • Page 84

    76 packard bell onetwo l5860 / l5861 aio computer service guide real-time clock-related symptoms symptom/error action/fru real-time clock is inaccurate. • ensure the information in the standard cmos feature of bios setup is set correctly. • rtc battery • mainboard audio-related symptoms symptom/erro...

  • Page 85

    Packard bell onetwo l5860 / l5861 aio computer service guide 77 printer-related symptoms symptom/error action/fru printing failed. • ensure the printer driver is properly installed. Refer to the printer service manual. • printer • printer cable • mainboard. Printer problems. • refer to the service m...

  • Page 86

    78 packard bell onetwo l5860 / l5861 aio computer service guide beep codes when no error message is displayed but the computer stops during post, listen for beep codes. Undetermined problems follow the procedures below to isolate the failing fru. Do not isolate non-defective fru. 1. Power off the co...

  • Page 87

    Packard bell onetwo l5860 / l5861 aio computer service guide 79 configuring the me firmware you need to disable the manageability engine (me) firmware before updating the bios. Use the me_disable jumper to do this. • 1-2 position: normal operation (default) • 2-3 position: me disable to disable the ...

  • Page 88

    80 packard bell onetwo l5860 / l5861 aio computer service guide clearing cmos you may need to clear the setup configuration values (cmos) if the configuration has been corrupted, or if incorrect settings made in the setup utility caused error messages to be unreadable. This procedure will clear the ...

  • Page 89

    Packard bell onetwo l5860 / l5861 aio computer service guide 81 bios recovery when you boot up the computer and you hear one long beep, followed by a shorter one, the system bios is damaged. This maybe cause by an interruption during a bios flash procedure (e.G. A power outage) or a corrupted bios c...

  • Page 90

    82 packard bell onetwo l5860 / l5861 aio computer service guide bios update updating the bios in dos mode 1. Press the power button to turn on the computer and boot to dos mode. 2. Key in 'cd dostool'. (go to bios path like "a:\dostool") 3. Disable the me firmware. See page 79 for instructions. 4. K...

  • Page 91

    Packard bell onetwo l5860 / l5861 aio computer service guide 83 updating the bios in windows mode this bios updating procedure is for a computer running a 32- or 64-bit windows os. 1. Disable the me firmware. See page 79 for instructions. 2. Press the power button to turn on the computer. 3. Click s...

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    84 packard bell onetwo l5860 / l5861 aio computer service guide c. Press enter to flash the me firmware..

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    Packard bell onetwo l5860 / l5861 aio computer service guide 85 5. Perform the steps below if your computer is running 64-bit windows. A. Key in 'cd wintool\64'. (go to bios path like "d:\wintool\64") b. Key in 'flash4m.Bat' or 'flash4m'. C. Press enter to flash the me firmware..

  • Page 94

    86 packard bell onetwo l5860 / l5861 aio computer service guide 6. Shut down the computer and disconnect the power source. 7. Enable the me firmware. See page 79 for instructions. 8. Clear the cmos data. See page 80 for instructions. 9. Reboot the computer..

  • Page 95

    Packard bell onetwo l5860 / l5861 aio computer service guide 87 this chapter shows the block diagram and board layout of the packard bell onetwo l5860 / l5861 computer. Block diagram the core subsystems of the packard bell onetwo l5860 / l5861 computer are depicted in the following block diagram. Sy...

  • Page 96

    88 packard bell onetwo l5860 / l5861 aio computer service guide mainboard layout this section shows the major mainboard components. Item component item component 1 power button/led cable connector 15 4-pin atx power connector 2 clear cmos jumper 16 processor socket 3 pcie expansion card lock 17 syst...

  • Page 97

    Packard bell onetwo l5860 / l5861 aio computer service guide 89 this chapter gives you the fru (field replaceable unit) listing of the packard bell onetwo l5860 / l5861 computer global configurations. Refer to this list when ordering for repair parts or for rma (return merchandise authorization). Im...

  • Page 98

    90 packard bell onetwo l5860 / l5861 aio computer service guide exploded diagram no. Component no. Component 1 front bezel 13 converter board 2 power button holder 14 side board cover 3 lcd panel 15 scaler board cover 4 speakers 16 mainboard 5 chassis 17 wall mount plate 6 hdd cage 18 i/o cable plat...

  • Page 99

    Packard bell onetwo l5860 / l5861 aio computer service guide 91 fru lists packard bell onetwo l5860 fru list system model: acer_otl5860_pelena category part name part number boards mainboard mainboard kit otl5860 intel h67 w/rtc battery w/o ddriii dimm & cpu & memory mb.U6b07.001 scaler board scaler...

  • Page 100

    92 packard bell onetwo l5860 / l5861 aio computer service guide graphics card (continuation) vga card pcpartner 288-1e153-a00ac hd5450 512mb sddr 3 (64bits) samsung dvi hdmi w/lp bkt rohs 4 layer vg.Apc54.511 vga card pcpartner 288-1e153-c00ac hd5450 512mb 64bits sddr3 dvi+hdmi lp 4 layer vg.Apc54.5...

  • Page 101

    Packard bell onetwo l5860 / l5861 aio computer service guide 93 category part name part number processor (continuation) cpu intel core i5 2500s 2.7g 6m 1333 65w d-2 lga1155, sandy bridge kc.25001.Si5 cpu intel core i7 2600c 3.4g 8m 1333 65w d-2 lga1155, sandy bridge kc.26001.Ci7 cpu intel core i7 26...

  • Page 102

    94 packard bell onetwo l5860 / l5861 aio computer service guide category part name part number hard drive (continuation) hdd 3.5" 500gb 7200rpm sata wd xl320m wd5000aaks- 22m9a0 kh.50007.012 hdd 500g 7200rpm 3.5" seagate st3500418as(pharaoh pb) sata ii 16mb lf f/w:cc44 kh.50008.014 hdd 500gb 3.5" 72...

  • Page 103

    Packard bell onetwo l5860 / l5861 aio computer service guide 95 category part name part number rear cover back cover for 23 60.U5r01.005 computer stand assembly hinge module foot stand 60.U5r01.007 i/o cable cover wire cover 42.U5r01.004 i/o cable plate wire holder 42.U5r01.005 wall mount plate assy...

  • Page 104

    96 packard bell onetwo l5860 / l5861 aio computer service guide category part name part number odd bracket odd bracket 33.Sew01.001 odd bezel odd bezel for bd 42.U5m01.001 odd bezel for dvd-rw 60.Gb501.001 riser board bracket riser card bracket 33.U5r01.005 psu bracket power supply bracket 33.U5r01....

  • Page 105

    Packard bell onetwo l5860 / l5861 aio computer service guide 97 odd sata cable odd power cable 50.3cm33.001 odd power cable 50.3cm34.001 converter board cable inverter cable 23" wxga 50.3cm08.001 inverter cable 23" wxga 50.3cm27.001 lcd lvds cable lvds cable 23 50.U5r01.009 led backlight cable led p...

  • Page 106

    98 packard bell onetwo l5860 / l5861 aio computer service guide category part name part number keyboard usb keyboard keyboard usb 105 key chicony black uk kb.Usb03.268 keyboard usb 105 key chicony ku-0420 black belgium kb.Usb03.254 keyboard usb 105 key chicony ku-0420 black czech kb.Usb03.265 keyboa...

  • Page 107

    Packard bell onetwo l5860 / l5861 aio computer service guide 99 usb keyboard (continuation) keyboard usb 105 key chicony ku-0420 usb black swedish kb.Usb03.251 keyboard usb 105 key chicony ku-0420 usb norwegian kb.Usb03.256 wireless keyboard keyboard rf2.4 105 key chicony wug0570 105ks black norwegi...

  • Page 108

    100 packard bell onetwo l5860 / l5861 aio computer service guide wireless keyboard (continuation) keyboard rf2.4 105 key chicony wug0570 black swiss/g with pb logo kb.Rf403.192 keyboard rf2.4 105 key chicony wug0570 black turkish with pb logo kb.Rf403.206 keyboard rf2.4 105 key chicony wug0570 black...

  • Page 109

    Packard bell onetwo l5860 / l5861 aio computer service guide 101 packard bell onetwo l5861 fru list system model: acer_otl5861_pelena category part name part number boards mainboard mainboard kit otl5860 intel h67 w/rtc battery w/ o ddriii dimm & cpu & memory mb.U6b07.001 scaler board scaler board 5...

  • Page 110

    102 packard bell onetwo l5860 / l5861 aio computer service guide graphics card (continuation) vga card pcpartner 288-2e142-a01ac ati hd5570 1gb ddr 3 128bits samsung dvi hdmi w/lp bracket rohs vg.Apc55.732 vga card pcpartner 288-2e142-c01ac hd5570 1gb 128bits sddr3 dvi+hdmi lp (new hynix -1.2) vg.Ap...

  • Page 111

    Packard bell onetwo l5860 / l5861 aio computer service guide 103 category part name part number heat sink fan cpu heatsink air cooler lga1155 hi.10800.091 system fan fan 23.U6b01.001 memory memory a-data unb-dimm ddriii 1333 1gb ad63i1a0823eu lf 128*8 0.065um kn.1gb0b.036 memory apacer ddr3 1333mhz ...

  • Page 112

    104 packard bell onetwo l5860 / l5861 aio computer service guide category part name part number hard drive (continuation) hdd 320g 7200rpm 3.5" seagate st3320418as(pharaoh bp) sata ii 16mb lf f/w:cc44 kh.32008.016 hdd 320gb 3.5" 7200rpm sata ii 16mb hgst hds721032cla362 jupiter kh.32001.020 hdd 320g...

  • Page 113

    Packard bell onetwo l5860 / l5861 aio computer service guide 105 rear cover back cover for 23 60.U5r01.005 computer stand assembly hinge module foot stand 60.U5r01.007 i/o cable cover wire cover 42.U5r01.004 i/o cable plate wire holder 42.U5r01.005 wall mount plate assy mb cover bracket pg 60.U5r01....

  • Page 114

    106 packard bell onetwo l5860 / l5861 aio computer service guide category part name part number odd bracket odd bracket 33.Sew01.001 odd bezel odd bezel for bd 42.U5m01.001 odd bezel for dvd-rw 60.Gb501.001 riser board bracket riser card bracket 33.U5r01.005 psu bracket power supply bracket 33.U5r01...

  • Page 115

    Packard bell onetwo l5860 / l5861 aio computer service guide 107 odd sata cable odd power cable 50.3cm33.001 odd power cable 50.3cm34.001 converter board cable inverter cable 23" wxga 50.3cm08.001 inverter cable 23" wxga 50.3cm27.001 lcd lvds cable lvds cable 23 50.U5r01.009 led backlight cable led ...

  • Page 116

    108 packard bell onetwo l5860 / l5861 aio computer service guide category part name part number keyboard usb keyboard keyboard usb 105 key chicony black uk kb.Usb03.268 keyboard usb 105 key chicony ku-0420 black belgium kb.Usb03.254 keyboard usb 105 key chicony ku-0420 black czech kb.Usb03.265 keybo...

  • Page 117

    Packard bell onetwo l5860 / l5861 aio computer service guide 109 usb keyboard (continuation) keyboard usb 105 key chicony ku-0420 usb black swedish kb.Usb03.251 keyboard usb 105 key chicony ku-0420 usb norwegian kb.Usb03.256 wireless keyboard keyboard rf2.4 105 key chicony wug0570 105ks black norweg...

  • Page 118

    110 packard bell onetwo l5860 / l5861 aio computer service guide wireless keyboard (continuation) keyboard rf2.4 105 key chicony wug0570 black swiss/g with pb logo kb.Rf403.192 keyboard rf2.4 105 key chicony wug0570 black turkish with pb logo kb.Rf403.206 keyboard rf2.4 105 key chicony wug0570 black...

  • Page 119

    Packard bell onetwo l5860 / l5861 aio computer service guide 111 this appendix provides features summary for each of the packard bell onetwo l5860 / l5861 computer model configurations. Packard bell onetwo l5860 model configurations item specification specification project name pelena_aio model name...

  • Page 120

    11 2 p acka rd be ll one tw o l5 860 / l 5861 aio co mp uter se rvi ce gui de packard bell onetwo l5861 model configurations common features • project name: pelena_aio • model name: otl5861 • lcd: d23fhd • mainboard: pelena_aio eih67mk_usb3(n)_logo(y)_eup(y) • dimm1: u2gbiii13 • add-on card 1: 802.1...

  • Page 121

    Packard bell onetwo l5860 / l5861 service guide 113 this computer’s compatibility is tested and verified by acer’s internal testing department. All of its system functions are tested for both the home basic and home premium editions of microsoft’s windows vista operating system. Refer to the followi...

  • Page 122

    Packard bell onetwo l5860 / l5861 service guide 114 item device name vendor usb hdd 2.5-inch portable 80 gb hard disk transcend usb odd dvd+r/rw (usb 2.0) plextor usb hub and others huawei mobile connect e220 usb modem 3g (e220: hsdpa/umts/edge/gprs/gsm) huawei powersync usb2.0 4-port mini hub (hu15...

  • Page 123

    Packard bell o net w o l586 0 / l58 61 aio compu ter service guide 115 approved vendor list (avl) component vendor key specifications model acer part number mainboard kit ecs pelena_aio eih67mk_usb3(n)_logo(n)_eup(y) mb.U6b07.001 front bezel wistron wistron pb bezel paio1023 for 23" w/i hx093i chass...

  • Page 124

    11 6 p acka rd be ll one tw o l5 860 / l 5861 aio co mp uter se rvi ce gui de hard drive (continuation) wd 7200rpm 320gb wd3200aajs-22l7a0 xl320s-3 xl320s-3 kh.32008.016 7200rpm 500gb wd5000aaks-22v1a0 xl500 kh.50008.014 5400rpm 1000gb wd10ears-22y5b1 gp500m-2d kh.01k08.008 5400rpm 1500gb wd15ears-2...

  • Page 125

    Packard bell o net w o l586 0 / l58 61 aio compu ter service guide 117 power supply unit chicony cpb09-d220r py.2200f.004 cpb09-d220a py.2200f.005 cpb09-d220e (fr 220w, es) py.2200f.006 delta dps-220ub-3a py.22009.009 dps-220ub-4a py.22009.010 dps-220ub-5a py.22009.011 lite-on ps-5221-06a2 py.2200b....

  • Page 126

    11 8 p acka rd be ll one tw o l5 860 / l 5861 aio co mp uter se rvi ce gui de usb keyboard (continuation) usb/godiva keyboard lite-on sk- 9020 usb 105ks black italian kb.Usb0b.381 usb/godiva keyboard lite-on sk- 9020 usb 105ks black swedish kb.Usb0b.382 usb/godiva keyboard lite-on sk- 9020 usb 105ks...

  • Page 127

    Packard bell o net w o l586 0 / l58 61 aio compu ter service guide 119 usb keyboard (continuation) usb/godiva keyboard lite-on sk- 9020 usb 105ks black turkish kb.Usb0b.398 usb/godiva keyboard lite-on sk- 9020 usb 105ks black french kb.Usb0b.399 usb/godiva keyboard lite-on sk- 9020 usb 105ks black g...

  • Page 128

    120 packa rd be ll one tw o l5 860 / l 5861 aio co mp uter se rvi ce gui de wireless keyboard (continuation) rf2.4/godiva keyboard lite-on sk- 9061 rf2.4 105ks black spanish kb.Rf40b.094 rf2.4/godiva keyboard lite-on sk- 9061 rf2.4 105ks black portuguese kb.Rf40b.095 rf2.4/godiva keyboard lite-on sk...

  • Page 129

    Packard bell o net w o l586 0 / l58 61 aio compu ter service guide 1 21 wireless keyboard (continuation) rf2.4/godiva keyboard lite-on sk- 9061 rf2.4 105ks black czech kb.Rf40b.111 rf2.4/godiva keyboard lite-on sk- 9061 rf2.4 105ks black romanian kb.Rf40b.112 rf2.4/godiva keyboard lite-on sk- 9061 r...

  • Page 130

    122 packa rd be ll one tw o l5 860 / l 5861 aio co mp uter se rvi ce gui de mce remote controller/receiver philips philips remote controller rc2604307/01bg for emea ;pair with rv.11000.007 emea win7/philips rt.11300.021 philips remote controller rc2604301/01b msft code emea;pair with ovu430005 emea ...

  • Page 131

    Packard bell onetwo l5860 / l5861 aio computer service guide 123 this appendix describes online technical support services available to help you repair your acer products. If you are a distributor, dealer, asp or tpm, please refer your technical queries to your local acer branch office. Acer branch ...

  • Page 132

    Packard bell onetwo l5860 / l5861 aio computer service guide 124.

  • Page 133

    Packard bell onetwo l5860 / l5861 aio computer service guide 125 a ac power cord, part number 97, 107 ac power jack 4 acpi, see advanced configuration power interface 2 advanced chipset configuration submenu 17 advanced menu 15 antivirus software 2 audio headphone jack 5 line-in jack 4 line-out jack...

  • Page 134

    126 packard bell onetwo l5860 / l5861 aio computer service guide optical disc drive 29 power button assembly 53 power supply unit 46 preparatory steps 25 processor 45 rear cover 28 rubber feet 27 scaler board 32 side board cover 37 speakers 54 system fan 41 tools 25 touchscreen control board 51 tv t...

  • Page 135

    Packard bell onetwo l5860 / l5861 aio computer service guide 127 lcd panel bracket part number 96, 106 remove 59 led backlight cable, part number 97, 107 light bars cable, part number 96, 106 function cable 96, 106 part number 91, 101 remove 61 m main menu 14 mainboard component identification 88 pa...

  • Page 136

    128 packard bell onetwo l5860 / l5861 aio computer service guide system fan 93, 103 touchscreen image sensor cables 107 touchscreen panel film 104 tv tuner card 91, 101 usb dongle receiver 100, 110 usb/audio board 91, 101 usb/audio board cable 96, 106 usb/audio board cover 95, 105 wall mount plate 9...

  • Page 137

    Packard bell onetwo l5860 / l5861 aio computer service guide 129 system time 14 system views front view 3 left view 4 rear view 6 right view 5 t temperature monitoring 19 touchscreen control board, remove 51 image sensor cables, location 57 image sensor cables, part number 107 lcd panel assembly, pa...