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  5. Handbook

Palm i700 Series Handbook

Other manuals for i700 Series: Getting Started

Summary of i700 Series

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    Handbook for palm ™ i700 series handhelds palm.Net discontinued: the palm.Net service is discontinued as of august 31, 2004. Any information in this manual pertaining to palm.Net, pqas (web clipping applications), mypalm and the wap browser is not applicable after that date. For wireless email and w...

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    Copyright copyright © 1998-2001 palm, inc. All rights reserved. Graffiti, hotsync, multimail, palmmodem, palm.Net, and palm os are registered trademarks, and the hotsync logo, mypalm, palm, palm powered, and the palm logo are trademarks of palm, inc. Other product and brand names may be trademarks o...

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    I contents about this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 chapter 1: setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 system requirements . . . . . . . . . . . . . . . . . . . . . . ....

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    Contents ii the graffiti alphabet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 writing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 writing numbers . . . . . . . . . . . . . . . . . . . . . ...

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    Contents iii protection of your wireless transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 chapter 5: using multimail ® deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 receiving e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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    Contents iv categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 sorting lists of records . . . . . . . . . . . . . . . . . ...

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    Contents v working in week view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 working in month view . . . . . . . . . . . . . . . . . . . . . . ....

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    Contents vi performing cradle hotsync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 performing a cradle hotsync operation: windows . . . . . . . . . . . . . . . . . . 158 performing a direct hotsync operation: mac computers . . . . . . . . . . . . . 159 ir hotsync oper...

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    Contents vii application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 hotsync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 beaming problems . . . . . . . . . . . . . . . . . ...

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    Contents viii.

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    1 about this book welcome to the palm™ i700 series handheld. This handbook is designed to help you get up and running quickly on your handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It walks you through: ■ enabling wireless features ...

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    About this book 2.

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    3 chapter 1 setting up your new palm™ i700 series handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. Use your handheld to do the following: ■ receive secure business e-mail wherever you are, and rely on your handheld’s blinking indicator ligh...

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    Chapter 1 setting up 4 ■ cd-rom drive (you can also download palm desktop software from www.Palm.Com) . ■ mouse ■ one usb port or available serial port (serial cradle/cable sold separately) minimum requirements: mac computers ■ apple mac computer or compatible with a power pc processor ■ mac os 8.6 ...

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    Step 1: connect the hotsync cradle 5 step 1: connect the hotsync cradle step 2: charge your handheld just place your handheld on the cradle for one hour for an initial charge. Once your handheld is set up and in daily use, place it on the cradle for a few minutes each day to recharge it to full capa...

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    Chapter 1 setting up 6 step 4: install software step 5: perform a hotsync operation step 6: establish wireless service as the first hotsync operation completes, the installer launches a web browser on your desktop and opens the palm i700 series activation url where you will establish your wireless a...

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    Step 7: activate your handheld 7 important when you complete registration, you receive a five digit activation key that you need to activate wireless service on your handheld. Step 7: activate your handheld step 8: complete installation as the hotsync operation completes, you will be able to do the ...

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    Chapter 1 setting up 8 updating the mobile portal the mypalm mobile portal on your handheld is much like a portal site on the internet. It allows you to quickly and wirelessly access internet content by channel, and it specially formats content for viewing on a handheld. When you elect to receive up...

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    9 chapter 2 exploring your handheld your palm™ i700 series handheld is wirelessly enabled. It will help you stay in touch with important e-mail and information, and to stay organized, on time, and up to date with daily tasks while you are away from your desk. Use your new handheld to do the followin...

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    Chapter 2 exploring your handheld 10 handheld components take a few moments to locate the front and back panel components of your handheld. Locating front panel controls ir port uses infrared technology to transmit data to and receive data from other palm os handhelds, and to perform hotsync operati...

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    Handheld components 11 using the backlight if lighting conditions make it difficult for you to see the information on your handheld, you can use the backlight to illuminate your screen. To activate the backlight: ■ press the power button and hold it down for about two seconds. Release the button whe...

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    Chapter 2 exploring your handheld 12 locating back panel components adding an expansion card a tiny expansion card (sold separately) increases the variety of tasks you can do and the amount of space you have to store software and data on your handheld. Reset button under normal use, you should not h...

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    Tapping and typing 13 to insert a card: 1. Insert the card in the direction shown by the icon. 2. Push the card in with your thumb. You feel the card lock and hear the system sound. To remove a card: 1. Push lightly against the card with your thumb. 2. When the card is released, you hear the system ...

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    Chapter 2 exploring your handheld 14 ■ open applications ■ choose menu commands ■ initiate a find operation to search through applications installed on your handheld for specific text (find operations do not search through applications on expansion cards) ■ select options in dialog boxes ■ open the ...

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    Tapping and typing 15 check box when a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark. Command buttons tap a button to perform a command. Command buttons app...

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    Chapter 2 exploring your handheld 16 displaying online tips many of the dialog boxes that appear on your handheld contain an online tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful inf...

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    17 chapter 3 entering data in your handheld this chapter explains how to enter data into your handheld. There are several ways to enter data into your handheld: ■ using the onscreen keyboard ■ using graffiti ® writing ■ beaming data from another palm os ® handheld that is close by and has an infrare...

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    Chapter 3 entering data in your handheld 18 when a keyboard is open, you can tap to open any of the other keyboards, including the international keyboard. After you finish, tap done to close the onscreen keyboard and place the text in the record. Using graffiti writing to enter data in this section,...

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    Using graffiti writing to enter data 19 ■ most characters require only a single stroke. When you lift the stylus from the graffiti writing area, your handheld recognizes and displays the text character immediately. To accomplish single strokes, some graffiti strokes are portions of the regular alpha...

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    Chapter 3 entering data in your handheld 20 note you must begin the character strokes in the graffiti writing area. If you do not make graffiti strokes in the graffiti writing area, your handheld does not recognize them as text characters. Graffiti tips when using graffiti writing, keep these tips i...

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    Using graffiti writing to enter data 21 tip a fullscreen pen stroke brings up graffiti help on your handheld. See “pen preferences” in chapter 17 for details. Writing capital letters you make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you m...

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    Chapter 3 entering data in your handheld 22 to enter only capital letters (caps lock): ■ use the caps lock stroke: tip when caps lock is active, an underlined “up arrow” symbol appears in the lower-right corner of the handheld screen. To return to lowercase, make the caps shift stroke. Writing numbe...

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    Using graffiti writing to enter data 23 appears to show it is active. The next stroke you make with the stylus creates a punctuation mark. When punctuation shift is active, you can make a symbol stroke anywhere in the graffiti writing area (the letters or numbers side). Additional graffiti punctuati...

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    Chapter 3 entering data in your handheld 24 writing accented characters to create accented characters, draw the stroke normally used to create the letter, followed by an accent stroke. Graffiti writing then adds the accent to the letter. For example, the following diagram shows the strokes required ...

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    Using graffiti writing to enter data 25 navigation strokes in addition to character symbols, graffiti writing includes special strokes that you can use to navigate within text or fields in your applications. Graffiti shortcuts graffiti shortcuts make entering commonly used words or phrases quick and...

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    Chapter 3 entering data in your handheld 26 beaming data your handheld is equipped with an ir (infrared) port that you can use to beam information to another palm os handheld that’s close by and also has an ir port. The ir port is located at the top of the handheld, behind the small dark shield. You...

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    Beaming data 27 4. When the beam status dialog box appears, point the ir port directly at the ir port of the receiving handheld. For best results, handhelds should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two handhelds m...

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    Chapter 3 entering data in your handheld 28 4. Tap yes. Tips on beaming information ■ you can set the full-screen pen stroke to beam the current entry. See “pen preferences” in chapter 17 for more information. ■ you can draw the graffiti command stroke to activate the command toolbar, and then tap t...

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    Importing data 29 archive formats can only be used with palm desktop software. Use the archive file formats to share information with other people who use a palm os ® handheld or to create a copy of your important palm desktop information. To import data from a windows computer: 1. Open palm desktop...

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    Chapter 3 entering data in your handheld 30 ■ text (*.Txt) for information on how to set up a file link, see the palm desktop online help. Importing data from a mac computer palm desktop software can import data from any of the following applications when you export the data in the appropriate file ...

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    Using note pad 31 see palm desktop online help for more information on importing and exporting data. Using note pad in addition to using graffiti characters and the onscreen keyboard, you can enter data on your handheld using the note pad application. When you use note pad, you write quick notes dir...

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    Chapter 3 entering data in your handheld 32.

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    33 chapter 4 using wireless features your handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. To use the wireless features, you must first establish a wireless account and activate your handheld. See “setting up” in chapter 1 or getting starte...

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    Chapter 4 using wireless features 34 turning on the radio to send and receive wireless information and receive wireless notifications, the internal radio needs to be turned on. Use the wireless preferences screen to turn the radio on or off, or to schedule radio operation. You can open the wireless ...

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    Monitoring the transmission signal 35 important turning off the handheld does not turn off the radio. When the handheld is turned off, the radio can remain on to receive notification of e-mail. The indicator light shows radio and notification status. Monitoring the transmission signal when the radio...

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    Chapter 4 using wireless features 36 using the indicator light the indicator light at the top of the handheld blinks to indicate the following status levels: what is web clipping? Web clipping is a fast and simple way to submit information to, and retrieve information from, the internet. Just as you...

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    What is web clipping? 37 automatic teller machines; driving directions; stock market data; movie listings; availability of tickets to local events; business and general news; definitions, spelling, and synonyms of words; and business and residential phone numbers, addresses, and e-mail addresses. We...

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    Chapter 4 using wireless features 38 using the mypalm mobile portal the mypalm application is a mobile portal. Like portals on the internet that aggregate other web sites into content channels, the mypalm mobile portal aggregates web clipping applications into content channels. Web clipping applicat...

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    Using the mypalm mobile portal 39 to access internet content by channel: 1. Tap a content channel, such as finance. 2. Tap an icon to view the content. If you want to access more web clipping applications, tap more or more content at the bottom of the screen. Browsing or searching the internet brows...

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    Chapter 4 using wireless features 40 to add web clipping applications using the mypalm mobile portal: 1. Tap the web clipping applications icon on the command bar. 2. Tap download. 3. Do one of the following: – enter search terms, and then tap search. – tap new this week. – tap top 10 downloads. You...

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    Working with web clipping applications 41 ■ elements of the interface that look familiar—edit lines, pick lists, check boxes, scroll arrows, buttons, menus, etc.—behave in web clipping applications just as they behave in basic applications like address book. When you install a web clipping applicati...

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    Chapter 4 using wireless features 42 to stop a wireless transaction: ■ tap the stop icon. Any data that is downloaded to your handheld before you tap the stop icon appears onscreen. Example of web clipping this example takes you through the process of finding driving directions using the mapquest we...

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    Working with web clipping applications 43 within seconds, your clipping appears. In this example, the clipping needs more than one screen to display all the directions. Use the scroll bar to see the rest of the clipping. Reviewing current queries and clippings your handheld stores the queries and cl...

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    Chapter 4 using wireless features 44 3. Select the clipping you want to review. Saving information from a web clipping application you can copy the text of a clipping or a page of a web clipping application and paste it into another application. For example, you can copy driving directions and paste...

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    Web clipping preferences 45 ■ the copy page command copies only the first 4,096 bytes (4kb) of data. If the clipping or page you copy contains more than 4kb of data, your handheld appends the word “truncated” to the end of the pasted text. Tip use the info command in the options menu to find out how...

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    Chapter 4 using wireless features 46 5. Access any of the following options: to change the proxy server: 1. From the web clipping preferences screen, tap server. 2. Enter your new proxy server name or ip address. 3. Tap ok. To restore the initial proxy server setting, tap default. Protection of your...

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    Protection of your wireless transactions 47 encryption makes your data unreadable by anyone but the intended recipient. Encryption is done using a technology used in a wide variety of consumer handheld devices and enterprise applications. It’s not unusual to experience a delay of several seconds whe...

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    Chapter 4 using wireless features 48.

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    49 chapter 5 using multimail ® deluxe multimail ® deluxe allows you to securely send and receive business and personal e-mail directly from your handheld. Multimail deluxe provides the following features: ■ send and receive e-mail using your palm™ wireless account. ■ receive microsoft outlook busine...

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    Chapter 5 using multimail ® deluxe 50 tip holding down the button for two seconds initiates wireless message retrieval. Receiving e-mail 1. Tap get mail. If you have e-mail stored in your outbox, you will see get and send. 2. In the get mail dialog box, select choices for downloading subjects only o...

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    Receiving e-mail 51 a list of your e-mail appears in the inbox. Reading e-mail to read e-mail, tap the item in the inbox or another folder. The e-mail appears on the screen. Viewing other folders when you receive e-mail, it appears in the inbox folder. You can easily switch to any other folder to vi...

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    Chapter 5 using multimail ® deluxe 52 1. Tap the folders pick list in the upper-right corner of the screen. 2. Tap the folder you want to view. Moving e-mail between folders you can move one or multiple e-mail messages between folders. To move one e-mail: 1. Tap the folder that contains the e-mail m...

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    Receiving e-mail 53 sending e-mail to start a new e-mail: 1. Tap new. 2. Tap the subject field and enter the subject of your e-mail. Address your e-mail by entering the address until recognized or looking it up in the address book. To enter the address: 1. Tap the to field and enter the address. If ...

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    Chapter 5 using multimail ® deluxe 54 3. On the e-mail lookup screen, tap the address you want, and then tap add. 4. Repeat steps 2 and 3 to add more addresses. 5. Tap done. 6. To enter an address in the cc: or the bcc: field, tap the field name, and follow the steps given for the to field. To compo...

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    Receiving e-mail 55 to attach a file to a message: 1. Tap the menu icon . 2. Tap options, and then tap add attachments. 3. Tap the attachments pick list, and select the file type. All files of the selected type appear in the select box. 4. Tap the file to attach, and then tap add. The selected file ...

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    Chapter 5 using multimail ® deluxe 56 7. Enter a reply. 8. Tap outbox or send to send the message. Deleting e-mail you can delete one or more e-mail messages at a time. To delete one e-mail: 1. Tap the folders pick list and select the folder that contains the e-mail. 2. Tap the icon next to the mess...

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    Receiving e-mail 57 tap the menu icon , and then tap delete. 4. (optional) select the check box to delete the message on the server. 5. Tap ok. Important if you delete a message on the server, you cannot retrieve it and view it again later. Emptying trash deleted e-mail accumulates in the trash fold...

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    Chapter 5 using multimail ® deluxe 58 configuring multimail deluxe if you have activated your handheld and established a palm wireless account, a palm wireless e-mail account is already configured in multimail deluxe. If you installed palm multimail deluxe desktop link, a business e-mail account is ...

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    Configuring multimail deluxe 59 to open account setup: 1. Tap the menu icon . 2. Tap accounts. 3. Tap account setup. 4. Tap the account pick list, and then tap new account. To add a mailbox: 1. Tap next. 2. Enter a name for the mailbox you are creating. 3. Tap next. 4. Tap the mail service pick list...

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    Chapter 5 using multimail ® deluxe 60 6. Tap next. 7. Tap the connection pick list and select one of the following connection methods: the next screens in the setup process will differ based on the selected connection method. To complete setup for a modem/dialup connection: 1. Tap next. 2. Tap netwo...

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    Configuring multimail deluxe 61 to enter mail server settings: 1. Tap next. 2. Enter the name of your outgoing mail server, and then enter your name and your full e-mail address. 3. (optional) tap next and enter a signature to attach to your outgoing mail. 4. (optional) tap more to set options for r...

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    Chapter 5 using multimail ® deluxe 62 to set mail retrieval server options for a pop account: 1. Tap next. 2. If you want to view incoming mail later on your desktop, tap leave mail on server. 3. If you want only unread mail to be downloaded to your handheld, tap get unread mail only. 4. Tap more. 5...

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    Configuring multimail deluxe 63 5. Tap the check box to delete messages on the server when they are deleted in multimail deluxe. 6. Tap ok. 7. Tap finish. 8. Tap done. Editing e-mail accounts from time to time, you may need to alter information about an e-mail account. To select an account to edit: ...

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    Chapter 5 using multimail ® deluxe 64 to change incoming mail server settings: 1. Tap server. 2. Tap incoming mail. 3. In the server field, enter the name of your incoming mail (pop or imap) server. 4. Tap the appropriate protocol for this server: pop or imap. 5. Tap ok. To set additional incoming m...

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    Configuring multimail deluxe 65 to set additional outgoing mail options: 1. Tap more and set additional options for outgoing mail. 2. Set additional options for outgoing mail: 3. Tap ok. Deleting an account 1. Tap the menu icon . 2. Tap options. 3. Tap servers. 4. Tap the account pick list, and then...

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    Chapter 5 using multimail ® deluxe 66 setting imap options if you have created an imap e-mail account that connects to a server by a modem/ dialup connection, you can set additional options. To set options for an imap modem/dialup account: 1. Tap the menu icon . 2. Tap options. 3. Set the following ...

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    Setting notification options 67 4. Select one of the following options: 5. Tap the notification sound pick list and select either the system sound or none. With the sound turned off, you can still receive alerts from the indicator light and the vibrator. Using notification filters for your palm wire...

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    Chapter 5 using multimail ® deluxe 68 creating filters filters provide efficient ways to manage e-mail retrieval and storage. Filters may be used differently based on the e-mail account to which you attach a filter. Palm wireless e-mail account: when you initiate a get mail or a get and send transac...

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    Creating filters 69 the three pick lists and the edit line combine to create a statement that identifies the type of e-mail and what you want to do with the e-mail. For example, a filter might read, “if the [subject] [contains] sales meeting, then retrieve and move to [sales].” when you use this fil...

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    Chapter 5 using multimail ® deluxe 70 4. Tap the filter check boxes to select those filters you want to work for a subsequent e-mail transaction. A check mark next to a filter means that it is selected. To remove a check mark, tap the check box. To add a check mark, tap an empty check box. 5. Tap ok...

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    Setting multimail deluxe preferences 71 to set advanced preferences: 1. Tap advanced. 2. Select preferences: the rest of the settings only appear for accounts that use a modem/dialup connection: ask every time select if you want to choose subjects only or entire messages each time you retrieve e-mai...

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    Chapter 5 using multimail ® deluxe 72 to set system preferences: 1. Tap system. 2. Select a preference: 3. Tap ok. Modem wait if you have a wireless modem and want to give the modem a few seconds to initialize itself, tap and enter a number of seconds for the wait. The typical setting for a wireless...

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    73 chapter 6 working with applications this chapter explains how to open and switch between applications on your handheld, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. Opening applications you...

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    Chapter 6 working with applications 74 tip to find an application quickly, you can write the graffiti ® character for the first letter of its name. The applications launcher scrolls to the first application with a name that begins with that letter. Opening expansion card applications when an expansi...

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    Categorizing applications 75 categorizing applications the category feature enables you to manage the number of application icons that appear onscreen in the applications launcher. You can assign an application to a category and then display a single category or all your applications. To categorize ...

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    Chapter 6 working with applications 76 changing the applications launcher display by default, the applications launcher displays each application as an icon. As an alternative, you can choose to show a list of applications. You can also choose to view the same category of applications each time you ...

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    Using menus 77 3. Tap copy on the app menu. 4. Select the card name from the copy to pick list. 5. Select handheld from the from pick list. 6. Tap an application to copy. 7. Tap copy. 8. Tap done. You can install applications to a card that is seated in the expansion card slot during a hotsync ® ope...

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    Chapter 6 working with applications 78 – tap on the inverted title area at the top of the screen. In this example, three menus are available: record, edit, and options. The record menu is selected and contains the commands new memo, delete memo, and beam memo. Choosing a menu after you open the menu...

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    Choosing application preferences 79 the command toolbar displays context sensitive menu commands for the current screen. For example, if text is selected the menu icons displayed may be undo, cut, copy, and paste. Tap on an icon to select the command, or immediately write the corresponding command l...

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    Chapter 6 working with applications 80 creating records you can use the following procedure to create a new record in date book, address book, to do list, note pad, and memo pad. To create a record: 1. Select the application in which you want to create a record. 2. Tap new. 3. In date book only: sel...

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    Common tasks 81 to select text in an application: 1. Tap the beginning of the text that you want to select. 2. Drag the stylus over the text to highlight it (in black). Note you can also double tap to select a word, or triple tap to select a line of text. You can also drag across the text to select ...

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    Chapter 6 working with applications 82 to do list: delete item note pad: delete note memo pad: delete memo a confirmation dialog box appears. If you want to save a copy of the deleted item to an archive file in palm™ desktop software, be sure that the check box is checked. If you don’t want to save ...

  • Page 93

    Common tasks 83 date book: tap the pick list and select how old a record must be to be purged. Purge deletes repeating events if the last of the series ends before the date that you purge records. Date book, to do list: if you want to save a copy of the purged records to an archive file on your desk...

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    Chapter 6 working with applications 84 5. Select the category for the record. 6. Tap ok. Note in address book, note pad, and memo pad you can tap the category name in the upper-right corner of the screen and select a new category for the item. To display a category of records: 1. Tap the category pi...

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    Common tasks 85 to define a new category: 1. Tap the category pick list in the upper-right corner of the screen or list. 2. Tap edit categories. 3. Tap new. 4. Enter the name of the new category, and then tap ok. 5. Tap ok. You can assign any of your records to the new category. To rename a category...

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    Chapter 6 working with applications 86 4. Enter the new name for the category, and then tap ok. 5. Tap ok. Tip you can group the records in two or more categories into one category by giving the categories the same name. For example, if you change the name of the personal category to business, all r...

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    Common tasks 87 to look up an address book record: 1. Display the address list screen. 2. Enter the first letter of the name you want to find. The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those two...

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    Chapter 6 working with applications 88 as your handheld searches for the text, you can tap stop at any time. You may want to do this if the entry you want appears before your handheld finishes the search. To continue the search after you tap stop, tap find more. 4. Tap the text that you want to revi...

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    Common tasks 89 phone lookup tips write the graffiti command stroke “/l” to activate the phone lookup feature. You can also activate it in the following circumstances: ■ while entering text: for example, to insert the full name and phone number for someone with the last name “williams,” write the gr...

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    Chapter 6 working with applications 90 3. Tap options, and then tap preferences. 4. Do one of the following: address book: tap the setting you want. Note pad: tap the sort by pick list and select alphabetic, date, or manual. Memo pad: tap the sort by pick list and select alphabetic or manual. 5. Tap...

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    Common tasks 91 to attach a note to a record: 1. Display the entry to which you want to add a note. 2. In address book only: tap edit. 3. Tap details. 4. Tap note. 5. Enter your note. 6. Tap done. A small note icon appears at the right side of any item that has a note. To review or edit a note: ■ ta...

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    Chapter 6 working with applications 92 to change the font style: 1. Open an application. 2. Tap the menu icon . 3. Tap options, and then tap font. 4. Tap the font style you want to use. 5. Tap ok. Reviewing alerts when you use certain application settings, your handheld can alert you to any of the f...

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    Installing and removing applications 93 when an alert occurs, your handheld displays a reminder message. If you tap snooze in response to an alert message, your handheld reminds you of the item again in five minutes. The reminder screen displays alerts that await attention. To respond to alerts, do ...

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    Chapter 6 working with applications 94 the install tool makes it easy to install software during a hotsync operation. There are a variety of third-party applications available for your handheld. To learn more about these applications, go to the web site: www.Palm.Com . To install add-on software on ...

  • Page 105

    Installing and removing applications 95 8. If you need to change the destination of the application you are installing, click change destination on the install tool window, and then use the arrows to move applications between your handheld and an expansion card. 9. Click ok to close the change desti...

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    Chapter 6 working with applications 96 3. From the hotsync menu, choose install handheld files. 4. From the user pop-up menu, select the name that corresponds to your handheld. 5. Click add to list. 6. Select the add-on folder from the pop-up menu. 7. Select the application(s) you want to install. 8...

  • Page 107

    Installing and removing applications 97 12. Perform a hotsync operation to install the selected application(s) on your handheld. See “performing cradle hotsync operations” in chapter 16 for details. Note files that remain in the list after you perform a hotsync operation did not install. This can ha...

  • Page 108

    Chapter 6 working with applications 98 to remove palm desktop software from a windows computer: 1. From the windows start menu, choose settings, and then control panel. 2. Double-click the add/remove programs icon. 3. Click the change or remove programs button. 4. Select palm desktop. 5. Click chang...

  • Page 109

    99 chapter 7 using address book address book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. Use address book to do the following: ■ quickly look up or enter names, addresses, phone numbers, and other information. ■ enter up to fiv...

  • Page 110

    Chapter 7 using address book 100 creating an address book entry a record in address book is called an “entry.” you can create entries on your handheld, oryou can use palm™ desktop software to create entries on your computer and then download the entries to your handheld with your next hotsync ® oper...

  • Page 111

    Creating an address book entry 101 letters, a closer match appears. For example, you may already have sacramento and san francisco in your address book. As you enter “s” sacramento appears, and as you continue entering “a” and “n” san francisco replaces sacramento. As soon as the word you want appea...

  • Page 112

    Chapter 7 using address book 102 changing address entry details the address entry details dialog box provides a variety of options that you can associate with an entry. To open the address entry details dialog box: 1. Tap the entry whose details you want to change. 2. Tap edit. 3. Tap details. 4. Se...

  • Page 113

    Creating an address book entry 103 options menus duplicate address makes a copy of the current record and displays the copy in address edit so you can make changes to the copied record. The copy has the same category and attached notes as the original record. Send category opens multimail ® deluxe a...

  • Page 114

    Chapter 7 using address book 104 about address book shows version information for address book..

  • Page 115

    105 chapter 8 using calculator calculator enables you to perform basic calculations. Use calculator to do the following: ■ perform addition, subtraction, multiplication, division, and square root operations. ■ store and retrieve values. ■ display the last series of calculations, which is useful for ...

  • Page 116

    Chapter 8 using calculator 106 recent calculations the recent calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of “chain” calculations. To display recent calculations: 1. Tap the menu icon . 2. Tap options, and then tap rec...

  • Page 117

    Calculator menus 107 options menus about calculator shows version information for calculator..

  • Page 118

    Chapter 8 using calculator 108.

  • Page 119

    109 chapter 9 using card info card info lets you review general information about an expansion card. Use card info to do the following: ■ review card contents. ■ rename a card. ■ format a card. Reviewing card information 1. Tap the applications icon . 2. Tap the card info icon . 3. Review card name,...

  • Page 120

    Chapter 9 using card info 110 6. Tap rename. Formatting a card formatting a card destroys all its data and prepares it to accept new applications and data. 1. Tap the applications icon . 2. Tap the card info icon . 3. Tap the menu icon. 4. Tap card, and then tap format card. 5. Tap ok. Card info men...

  • Page 121

    111 chapter 10 using clock clock enables you to view the current time and date and to set an alarm. Use clock to do the following: ■ view the current time and date. ■ open a preferences screen where you can set the time and date for all the applications on your handheld. ■ set an alarm. To open cloc...

  • Page 122

    Chapter 10 using clock 112 setting an alarm to set an alarm: 1. Tap the applications icon . 2. Tap the clock icon . 3. Tap the alarm box to open the set alarm dialog box. 4. Tap the time columns to set the hour and minute. 5. When the alarm reminder message appears, do one of the following: tap ok t...

  • Page 123

    Clock menus 113 options menu display options allows you to choose which information appears on the clock screen. Day. Activates the day of the week display. When it is on, the day appears above the time. Date. Activates the date display. When it is on, the date appears below the time. Alarm preferen...

  • Page 124

    Chapter 10 using clock 114.

  • Page 125

    115 chapter 11 using date book date book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. Use date book to do the following: ■ enter a description of your appointment and assign it to a specific time and date. ■ display a chart of your appoin...

  • Page 126

    Chapter 11 using date book 116 when you open date book, the screen shows the current date and a list of times for a normal business day. Scheduling an event a record in date book is called an “event.” an event can be any kind of activity that you associate with a day. You can enter a new event on an...

  • Page 127

    Scheduling an event 117 3. If the event is one hour long, skip to step 5. If the event is longer or shorter than an hour, tap the time of the event to open the set time dialog box. Tip you can also open the set time dialog (to select a start time) by making sure no event is selected, and then writin...

  • Page 128

    Chapter 11 using date book 118 tip you can also use the scroll button on the front panel of your handheld to move forward or backward one day at a time. – tap go to at the bottom of the screen to open the go to date dialog box. Select a date by tapping a year, month, and day in the calendar. Tip in ...

  • Page 129

    Rescheduling an event 119 4. Enter a description of the event. 5. Tap a blank area on the screen to deselect the untimed event. If you create an event and decide later that there is no particular start or end time, you can easily change it to an untimed event. Tap the time of the event in the date b...

  • Page 130

    Chapter 11 using date book 120 4. Tap the pick list to select minutes, hours, or days. 5. Select the 5 and enter any number from 0 to 99 (inclusive) as the number of time units. 6. Tap ok. 7. When the reminder message appears on screen, do one of the following: tap ok to permanently dismiss the remi...

  • Page 131

    Scheduling repeating or continuous events 121 a birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day. A business trip or a vacation is an example of a continuous event. To schedule a re...

  • Page 132

    Chapter 11 using date book 122 4. Do one of the following: tap current to delete only the current event item. Tap future to delete the current and all future event items and reset the end date of the repeating event to the last shown date. Tap all to delete all occurrences of the repeating event. 5....

  • Page 133

    Changing the date book view 123 ■ tap on the appropriate view icon in the lower-left corner of date book. To display the current time: 1. Tap and hold the stylus on the date bar to display the current time. 2. Drag the stylus below the title area and then lift it to redisplay the date. Tip you can a...

  • Page 134

    Chapter 11 using date book 124 tips for using week view keep the following points in mind: ■ to reschedule an event, tap and drag the event to a different time or day. ■ tap a blank time on any day to move to that day and have the time selected for a new event. ■ tap any day or date that appears at ...

  • Page 135

    Changing the date book view 125 you can control the dots and lines that appear in the month view. See “” later in this chapter. Tips for using month view keep the following points in mind: ■ tap a day in the month view to display that day in the day view. ■ tap the scroll arrows in the upper-right c...

  • Page 136

    Chapter 11 using date book 126 note you can also change the category of to do items shown. Click on the pick list to choose another category. See chapter 15 for more information on working with to do items. Date book menus, preferences, and display options date book menus are shown here for your ref...

  • Page 137

    Date book menus, preferences, and display options 127 display options allows you to change date book’s appearance and which events display. Preferences show time bars activates the time bars that appear in the day view. The time bars show the duration of an event and illustrate event conflicts. Comp...

  • Page 138

    Chapter 11 using date book 128 about date book shows version information for date book. Remind me defines how many times the alarm will occur after the initial occurrence. The choices are once, twice, 3 times, 5 times, and 10 times. Play every defines how often the alarm sounds. The choices are minu...

  • Page 139

    129 chapter 12 using memo pad memo pad provides a place to take notes that are not associated with records in date book, address book, or to do list. The number of memos you can store is dependent only on the memory available on your handheld. Use memo pad to do the following: ■ use graffiti ® chara...

  • Page 140

    Chapter 12 using memo pad 130 3. Tap new. Tip in the memo list screen, you can also begin writing in the graffiti writing area to create a new memo. The first letter is automatically capitalized and begins your new memo. 4. Enter the text you want to appear in the memo. Use the carriage return strok...

  • Page 141

    Memo pad menus 131 the record and options menus differ depending on whether you’re displaying the memo list or an individual memo. Record menus options menus send category opens multimail ® deluxe and allows you to create a message to which all memos in a category are attached. Send memo opens multi...

  • Page 142

    Chapter 12 using memo pad 132.

  • Page 143

    133 chapter 13 using note pad note pad provides a place to take notes in your own handwriting. You can use note pad to do everything you might do with a piece of paper and a pencil. Use note pad to do the following: ■ take notes, draw a sketch, or write any kind of message directly on your handheld ...

  • Page 144

    Chapter 13 using note pad 134 reviewing notes the note title and the date you created the note appear in the note pad list. If you did not assign a title to your note, the time you created the note appears as the note title. This makes it easy to locate and review your notes. To review a note: 1. In...

  • Page 145

    Note pad menus 135 6. Tap the date box. 7. Tap the year, month and date you want the alarm to sound. After you tap the date, the set alarm dialog box reappears. 8. Tap ok. 9. When the alarm goes off and the reminder message appears on screen, do one of the following: – tap ok to permanently dismiss ...

  • Page 146

    Chapter 13 using note pad 136 record menus options menus note pad list note screen preferences displays the note pad preferences dialog box, where you define the sort order for notes and the alarm sound. Security displays the change security dialog box, where you set a privacy option for all notes. ...

  • Page 147

    137 chapter 14 using security your handheld comes with a security application so that unauthorized users cannot view the entries you wish to protect. Use the security application to do the following: ■ lock and turn off your handheld so that it does not operate until you enter the correct password. ...

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    Chapter 14 using security 138 6. Tap ok. 7. Enter the same password a second time, and tap ok. Changing or deleting a password once you define a password for your handheld, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or d...

  • Page 149

    Assigning a password 139 locking your handheld you can lock your handheld so that it cannot be operated until your password is entered. In the event that your handheld is lost or stolen, this helps protect your data from unauthorized use. You can set your handheld to lock automatically, or you can l...

  • Page 150

    Chapter 14 using security 140 5. Tap ok. To set your handheld to lock after a period of inactivity: 1. Tap the applications icon . 2. Tap the security icon . 3. Tap the auto lock handheld box, and then enter your password. 4. Tap after a preset delay. 5. Enter the inactive period, then select minute...

  • Page 151

    Assigning a password 141 4. Tap off & lock. 5. To start your handheld, turn it on and then enter the password. Recovering from a forgotten password if you forget your password, your handheld will display the password hint, if you entered one, to help you remember the password. If you are still unabl...

  • Page 152

    Chapter 14 using security 142 lock icon. Hidden records disappear completely from the screen. If you define a password for your handheld, you must enter it to display private records. To hide all private records: 1. Tap the applications icon . 2. Tap the security icon . 3. Tap the current privacy pi...

  • Page 153

    Assigning a password 143 to display all private records: 1. Do one of the following: tap the applications icon , tap the security icon, then tap the current privacy pick list and select show records. If you do not have a password, hidden and masked records become visible. If you have a password, the...

  • Page 154

    Chapter 14 using security 144.

  • Page 155

    145 chapter 15 using to do list to do list is a convenient place to create reminders and prioritize the things that you have to do. Use to do list for the following: ■ make a quick and convenient list of things to do. ■ assign a priority level to each task. ■ assign a due date for any or all of your...

  • Page 156

    Chapter 15 using to do list 146 3. Tap anywhere onscreen to deselect the to do list item. Tip if no to do list item is currently selected, writing in the graffiti ® writing area automatically creates a new item. Setting priority the priority setting for items lets you arrange the tasks in your to do...

  • Page 157

    Changing to do list item details 147 changing to do list item details the to do item details dialog box enables you to change settings for individual items. To display the to do item details dialog box: 1. Tap the text of the item whose details you want to change. 2. Tap details. Setting a due date ...

  • Page 158

    Chapter 15 using to do list 148 3. Tap ok. Tip if you turn on the show due dates option in the to do show options dialog, you can tap directly on the due date in the to do list to open the pick list shown in step 2. To do show options the show options dialog box enables you to control the appearance...

  • Page 159

    Changing to do list item details 149 3. Tap ok. To do list menus to do list menus are shown here for your reference, and to do list features that are not explained elsewhere in this book are described here. See “using menus” in chapter 6 for information about choosing menu commands. Record menu opti...

  • Page 160

    Chapter 15 using to do list 150

  • Page 161

    151 chapter 16 performing hotsync ® operations hotsync ® technology enables you to synchronize data between one or more palm os ® handhelds and palm™ desktop software or another pim such as microsoft outlook. To synchronize data, you must connect your handheld and palm desktop software. You can sync...

  • Page 162

    Chapter 16 performing hotsync ® operations 152 if you’re not sure which option to use, keep the default setting: always available. 4. If you are using a serial cradle, click local tab to display the settings for the connection between your computer and the handheld cradle, and adjust the following o...

  • Page 163

    Selecting hotsync setup options 153 to set the hotsync options on a mac computer: 1. Double-click the hotsync manager icon in the palm folder. 2. Click the hotsync controls tab and select any of the following options: 3. If you are using the usb cradle, you do not need to adjust the settings on the ...

  • Page 164

    Chapter 16 performing hotsync ® operations 154 if you are using the optional serial cradle, click the serial port settings tab and select any of the following options: . Check for a handheld connection using select the method you use to synchronize your handheld and your desktop applications: local ...

  • Page 165

    Customizing hotsync application settings 155 you can set both local and modem settings and prepare your computer to synchronize using the hotsync cradle or a modem. However, choosing both setups prevents you from using either port for other operations such as printing, faxing, or appletalk networkin...

  • Page 166

    Chapter 16 performing hotsync ® operations 156 to customize hotsync application settings on a windows computer: 1. Click the hotsync icon ™ in the windows system tray (bottom-right corner of the taskbar). You can also click the hotsync command on the palm desktop software menu bar. 2. From the hotsy...

  • Page 167

    Customizing hotsync application settings 157 7. Repeat steps 4 through 6 to change conduit settings for other applications. 8. Click done to activate your settings. To customize hotsync application settings on a mac computer: 1. Double-click the palm desktop icon in the palm folder. 2. From the hots...

  • Page 168

    Chapter 16 performing hotsync ® operations 158 performing cradle hotsync operations the simplest way to synchronize data is to perform a direct hotsync operation by seating your handheld in the cradle and pressing the hotsync button. Performing a cradle hotsync operation: windows the first time you ...

  • Page 169

    Performing cradle hotsync operations 159 3. Press the hotsync button ™ on the cradle. Important the first time you perform a hotsync operation, you must enter a user name in the new user dialog box and click ok. Every handheld should have a unique name. To prevent loss of a user’s records, never try...

  • Page 170

    Chapter 16 performing hotsync ® operations 160 ■ creates a folder for the user name in the users folder inside the palm folder. For example, if you entered jane garcia as your user name, a folder called jane garcia is created in the users folder. ■ creates a file named user data in your user name fo...

  • Page 171

    Performing cradle hotsync operations 161 to perform a local hotsync operation on a mac computer: 1. Place your handheld on the hotsync cradle. 2. Make sure hotsync manager is enabled: double-click the hotsync manager icon in the palm folder. Click the hotsync controls tab and make sure the enabled o...

  • Page 172

    Chapter 16 performing hotsync ® operations 162 5. Wait for a message on your handheld indicating that the process is complete. After the hotsync process is complete, you can remove your handheld from the cradle. Gently rock your handheld forward in the cradle and then lift it to remove. Ir hotsync o...

  • Page 173

    Ir hotsync operations 163 to configure hotsync manager for infrared communication on a windows computer: 1. Click the hotsync manager icon in the windows system tray, and make sure infrared is checked. If you do not have an infrared option on the hotsync manager menu, complete the following steps. 2...

  • Page 174

    Chapter 16 performing hotsync ® operations 164 5. Under local setup, select infrared port from the port pop-up menu. 6. Close the hotsync software setup window. Performing an ir hotsync operation after you complete the steps to prepare for performing an ir hotsync operation, it is easy to perform th...

  • Page 175

    Conducting a hotsync operation via modem 165 to return to local usb cradle hotsync operations on a windows computer: 1. If needed, connect the cradle to the usb port of your computer you use for hotsync operations. 2. Click the hotsync manager icon in the windows system tray, and select local usb if...

  • Page 176

    Chapter 16 performing hotsync ® operations 166 ■ a modem connected to your handheld. ■ a configuration for the kind of modem connection you want to make. See “connection preferences” in chapter 17 for more information. Note you cannot perform a wireless hotsync operation using your handheld’s intern...

  • Page 177

    Conducting a hotsync operation via modem 167 4. Click ok. To prepare a mac computer for a modem hotsync operation: 1. Confirm that the computer modem is connected and turned on, and that no communications applications, such as fax or telephony software, or appletalk networking are running on that se...

  • Page 178

    Chapter 16 performing hotsync ® operations 168 preparing your handheld there are a few steps you must perform to prepare your handheld for a modem hotsync operation. To prepare your handheld for a modem hotsync operation: 1. Tap the applications icon . 2. Tap the hotsync icon . 3. Tap modem. 4. Tap ...

  • Page 179

    Conducting a hotsync operation via modem 169 8. If the phone line you’re using for the handheld has call waiting, select the disable call waiting check box to avoid an interruption during the modem hotsync operation. 9. If you want to use a calling card to place the call, select the check box and en...

  • Page 180

    Chapter 16 performing hotsync ® operations 170 3. Tap the modem icon to dial the palm desktop modem and synchronize the applications. 4. Wait for the hotsync operation to complete. If you have any problems conducting a successful hotsync operation, see “hotsync problems” in appendix b . Creating a u...

  • Page 181

    Creating a user profile 171 to create a user profile on a mac computer: 1. Open palm desktop software. 2. From the user pop-up menu, choose edit users. 3. Click new profile. 4. Enter a unique name for the profile and click ok. 5. Close the users window. 6. From the user pop-up menu, choose the new p...

  • Page 182

    Chapter 16 performing hotsync ® operations 172 the next time you perform a hotsync operation, palm desktop software prompts you to assign a user name to the handheld. To use a profile for the first-time hotsync operation on a mac computer: 1. Connect the new handheld to the hotsync cradle. 2. Press ...

  • Page 183

    173 chapter 17 setting preferences for your handheld the preferences screens enable you to customize the configuration options on your handheld, including the following: viewing preferences to open the preferences screens: 1. Tap the applications icon . 2. Tap the preferences icon . 3. Tap the pick ...

  • Page 184

    Chapter 17 setting preferences for your handheld 174 buttons preferences the buttons preferences screen enables you to assign a frequently used application to the favorite icon, and to associate different applications with the buttons on the front of the handheld. Note pad is assigned to the favorit...

  • Page 185

    Viewing preferences 175 to change the pen preferences: 1. Tap pen. 2. Tap the pick list and select one of the following settings for the full-screen pen stroke: 3. Tap ok. Hotsync buttons preferences the buttons preferences screen also enables you to associate different applications with the hotsync...

  • Page 186

    Chapter 17 setting preferences for your handheld 176 the default setting for each button is the hotsync setting, which means the cradle and optional palmmodem accessories perform their normal hotsync functions. 4. Tap ok. Digitizer preferences the digitizer preferences screen opens the digitizer cal...

  • Page 187

    Viewing preferences 177 to select the time, date, week start, and numbers format: 1. Tap the time pick list and select a format. 2. Tap the date pick list and select a format. 3. Tap the week starts pick list, and select whether you want the first day of the week to be sunday or monday. This setting...

  • Page 188

    Chapter 17 setting preferences for your handheld 178 to change the cradle setting: ■ tap the stay on in cradle check box to leave your handheld on when it is in the cradle. System, alarm, and game sounds your handheld uses a variety of sounds. The system, alarm, and game sound settings enable you to...

  • Page 189

    Viewing preferences 179 to set the date: 1. Tap the set date box. 2. Tap the arrows to select the current year. 3. Tap a month. 4. Tap the current date. To set the time: 1. Tap the set time box. 2. Tap the up or down arrows to change the hour. 3. Tap each number of the minute, and then tap the arrow...

  • Page 190

    Chapter 17 setting preferences for your handheld 180 3. Tap ok. To set the daylight saving switch: ■ tap the daylight saving pick list, and then tap off or on. Connection preferences the connection preferences screen enables you to define the settings used to connect your handheld to other devices. ...

  • Page 191

    Viewing preferences 181 to edit the ir to phone connection: 1. Select the ir to phone connection and tap edit. 2. Tap details. 3. Tap the speed pick list and select the appropriate speed. 4. Enter the initialization string supplied by the documentation for the modem attached to your mobile phone, if...

  • Page 192

    Chapter 17 setting preferences for your handheld 182 after you configure both the connection and network preferences, you can establish a ppp (point-to-point protocol) connection with your isp or dial-in server. You can do this either by using menu commands from the network preferences screen or by ...

  • Page 193

    Viewing preferences 183 to enter a user name: 1. Tap the user name field. 2. Enter your user name. Note most dial-in servers do not accept spaces in the user name. Entering a password the password box identifies the password you use to log into your server or isp. Your entry in this field determines...

  • Page 194

    Chapter 17 setting preferences for your handheld 184 selecting a connection use the connection setting to select the method you want to use to connect to your internet service provider or a dial-in server. See “connection preferences” earlier in this chapter for information about creating and config...

  • Page 195

    Viewing preferences 185 to enter a prefix: 1. Tap the dial prefix check box to select it. 2. Enter the prefix. 3. Tap ok. Disabling call waiting call waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has call waiting, you need to disable thi...

  • Page 196

    Chapter 17 setting preferences for your handheld 186 to use a calling card: 1. Tap the use calling card check box to select it. 2. Enter your calling card number on the use calling card line. Note the phone setup dialog box works correctly for at&t and sprint long- distance services. However, becaus...

  • Page 197

    Viewing preferences 187 to add a new service template: 1. Tap the menu icon . 2. Tap service, and then tap new. An untitled service template is added to the service pick list. To duplicate an existing service template: 1. Tap the service pick list. 2. Tap the predefined service template you want to ...

  • Page 198

    Chapter 17 setting preferences for your handheld 188 to set the idle timeout: 1. Tap the idle timeout pick list and select one of the following options: 2. Tap ok. Defining primary and secondary dns the domain naming system (dns) is a mechanism in the internet for translating the names of host compu...

  • Page 199

    Viewing preferences 189 if your ip address is permanently assigned, you need to get that information from your system administrator. If you are not sure, select automatic. To identify dynamic ip addressing: ■ tap the ip address check box to select it. To enter a permanent ip address: 1. Tap the ip a...

  • Page 200

    Chapter 17 setting preferences for your handheld 190 note you can also use non-ascii and literal characters in your login script. Creating a login script on your handheld you can create login scripts by selecting commands from the command pick list in the login script dialog. Some commands, such as ...

  • Page 201

    Viewing preferences 191 4. Repeat steps 2 and 3 until the login script is complete. 5. Tap ok. Plug-in applications you can create plug-in applications containing script commands that extend the functionality of the built-in script commands. A plug-in application is a standard prc application that y...

  • Page 202

    Chapter 17 setting preferences for your handheld 192 to delete a service template: 1. Tap the service pick list. 2. Tap the service template you want to delete. 3. Tap the menu icon . 4. Tap service, and then tap delete. 5. Tap ok. Network preferences menu commands the network preferences screen inc...

  • Page 203

    Viewing preferences 193 to view the network log: 1. Tap options, and then tap view log. 2. Tap the up and down arrows of the scroll bar to see the entire network log. 3. Tap done. Adding a dns number if your isp or dial-in server requires a dns number and you did not enter that information in the ne...

  • Page 204

    Chapter 17 setting preferences for your handheld 194 shortcuts preferences the shortcuts preferences screen enables you to define abbreviations for entering text with graffiti strokes. This section describes how to create, edit, and delete a shortcut. Creating a shortcut you can create a shortcut fo...

  • Page 205

    Viewing preferences 195 to edit a shortcut: 1. Tap the shortcut you want to edit. 2. Tap edit. 3. Make the changes you want and tap ok. Deleting a shortcut if you no longer need a shortcut, you can delete it from the list of shortcuts. To delete a shortcut: 1. Tap the shortcut you want to delete. 2....

  • Page 206

    Chapter 17 setting preferences for your handheld 196.

  • Page 207

    197 appendix a maintaining your handheld this chapter provides information on the following: ■ proper care of your handheld ■ prolonging battery life ■ resetting your handheld caring for your handheld your handheld is designed to be rugged and reliable and to provide years of trouble-free service. P...

  • Page 208

    Appendix a maintaining your handheld 198 ■ under normal conditions, your handheld battery should remain charged by placing it in the cradle for just a few minutes each day. You can conserve battery life by minimizing the use of the backlight feature, and changing the auto-off setting that automatica...

  • Page 209

    Resetting your handheld 199 to perform a soft reset: ■ use the reset tip tool, or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld. Tip the metal and plastic stylus that comes with your hand...

  • Page 210

    Appendix a maintaining your handheld 200 note with a hard reset, the current date and time are retained. Formats preferences and other settings are restored to their factory default settings. To restore your data from a windows computer after a hard reset: 1. Click the hotsync icon ™ in the windows ...

  • Page 211

    Resetting your handheld 201 3. From the users pop-up menu, select the appropriate user name. 4. Select an application from the list. 5. Click conduit settings, and do one of the following: the mypalm update conduit: set update options. Enter your username and password, and select the check box to se...

  • Page 212

    Appendix a maintaining your handheld 202.

  • Page 213

    203 appendix b frequently asked questions if you encounter a problem with your handheld, do not call technical support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: ■ the readme file located in the folder where you installed the p...

  • Page 214

    Appendix b frequently asked questions 204 software installation problems the palm desktop installer menu did not appear when i inserted the cd-rom into my windows computer. 1. Click the start button. 2. Choose run from the start menu. 3. Click browse. 4. Locate your cd-rom drive and select the setup...

  • Page 215

    Operating problems 205 operating problems i don’t see anything on my handheld’s screen. Try each of these in turn: ■ press an application button to ensure your handheld is turned on. ■ tap the contrast icon in the upper-right corner of the graffiti ® writing area. If the contrast dialog box appears,...

  • Page 216

    Appendix b frequently asked questions 206 tapping and writing problems my handheld does not vibrate when alarms occur. Check the alarm vibrate setting. See “alarm vibrate and indicator light settings” in chapter 17 . My handheld has frozen. Perform a soft reset. See “resetting your handheld” in appe...

  • Page 217

    Wireless problems 207 wireless problems the signal strength is weak. You can monitor the transmission signal strength using the signal strength bar graph and text message on the wireless preferences screen. See “monitoring the transmission signal” in chapter 4 for more information. Monitor the signa...

  • Page 218

    Appendix b frequently asked questions 208 application problems i can’t access a web clipping application. ■ make sure the radio is on and within range by verifying the indicator light is flashing green. See “using the indicator light” in chapter 4 . ■ try to access the mypalm™ mobile portal by press...

  • Page 219

    Hotsync problems 209 hotsync problems i cannot do a hotsync operation; what should i check to make sure i am doing it correctly? ■ make sure the hotsync cradle is connected securely. On a windows computer try these steps: ■ check the windows system tray to make sure the hotsync manager is running. I...

  • Page 220

    Appendix b frequently asked questions 210 i tried to do a local hotsync operation, but it did not complete successfully. ■ make sure your handheld is seated in the cradle correctly. ■ check the connection between the hotsync cradle and the usb or serial port on your computer. ■ make sure the user na...

  • Page 221

    Hotsync problems 211 i tried to do a modem hotsync operation, but it did not complete successfully. Check the following on your computer: ■ make sure your computer is turned on and that it does not shut down automatically as part of an energy-saving feature. ■ make sure the modem connected to your c...

  • Page 222

    Appendix b frequently asked questions 212 i tried to do a modem hotsync operation, but it did not complete successfully. (continued) ■ make sure your modem resets before you try again. (turn off your modem, wait a minute, then turn it back on.) check the following on your handheld: ■ confirm that th...

  • Page 223

    Beaming problems 213 beaming problems when i press the hotsync button on the cradle, nothing happens on palm desktop software and my handheld times out. ■ make a copy of your palm folder. Uninstall, then reinstall palm desktop software. ■ turn on your handheld and tap the applications icon. Tap the ...

  • Page 224

    Appendix b frequently asked questions 214 recharging problems password problems when someone beams data to my handheld, i get a message telling me it is out of memory. ■ your handheld requires at least twice the amount of memory available as the data you are receiving. For example, if you are receiv...

  • Page 225

    Technical support 215 technical support if, after reviewing the sources listed at the beginning of this appendix, you cannot solve your problem, contact your regional technical support office by e-mail, phone, or fax. Before requesting support, please experiment a bit to reproduce and isolate the pr...

  • Page 226

    Appendix b frequently asked questions 216.

  • Page 227

    217 product regulatory information fcc statement this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may ca...

  • Page 228

    Product regulatory information 218 battery warning do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in accordance with your local regulations..

  • Page 229

    219 index a aba (address book archive file) 28 accented characters graffiti writing 24 activation 7 activation key 7 add-on applications 93–97 address book *if found call* entry 101 adding custom fields 103 adding e-mail address from 53 archive files (.Aba) 28 business card for beaming 26 categorizi...

  • Page 230

    Index 220 recharging 5 recycling 198 warning 218 beaming information 26–28 location of ir port 10 pen stroke to activate 175 problems with 213 see also infrared bold font for text 91 browsing internet 39 business card for beaming 26 buttons preferences 174 c calculator buttons explained 105–106 memo...

  • Page 231

    Index 221 cutting text 81 cycling through views 99, 115 d data entry. See entering data date displaying in clock 113 setting current 179, 208 date book adding address book data to records 88–89 agenda view 125 alarm 119 archive files (.Dba) 28 changing event time 119 changing event to untimed 119 co...

  • Page 232

    Index 222 using the computer keyboard 28 using the onscreen keyboard 17 entries. Seeaddress book euro in graffiti writing 23 in onscreen keyboard 18 events. See date book exclamation marks in to do list 149 expansion adding hardware 12 using cards 109–110 expansion card applications 74 copying appli...

  • Page 233

    Index 223 local operation 152, 158, 210 local operation on mac 161 modem operation 152, 165–170, 211–212 modem settings 166 operations using cradle 164, 180 operations using ir port 162–164, 180– 181 problems with 209–213 problems with ir 212 restoring data 200–201 setting options 151–152 using with...

  • Page 234

    Index 224 conduit for synchronizing 155 creating records 80 deleting records 81, 121 dragging memos into other applications 129 fonts 91 menus 106, 130 opening 129 overview 129 private records 143 reviewing memos 130 sorting records 89, 208 memory amount of free 215 for beaming 214 calculator 106 re...

  • Page 235

    Index 225 p pages (web clipping application) saving text of 44 sending e-mail from 45 palm multimail desktop link 49 passwords 137–141 changing 138 creating 137 deleting 138 for network 183 forgotten 141, 214 pasting notes into other applications 133 text 81 pen stroke, full-screen 174–175 periphera...

  • Page 236

    Index 226 scheduling 121 rescheduling events 119 resetting handheld hard reset 199, 205 location of reset button 12, 198 soft reset 198 restoring data mac 200 windows 200 reviewing stored web clippings 43 web clippings and queries 43 s saving data 74, 80, 82 web clipping information 44 scheduling ev...

  • Page 237

    Index 227 format 176 setting current 179 setting event 116 start and end for date book day view 127 tips, online 16 to do list adding address book data to records 88–89 archive files (.Tda) 28 categorizing records 83, 149 checking off items 146 completed items 148 completion date 148 conduit for syn...

  • Page 238

    Index 228.