PalmGuitar v2 Owner's Manual - page 8
PalmGuitar
®
v2
100% Customer Satisfaction: you’ll find that the PalmGuitar
®
is very different from any
other guitar you’ve owned. It does not have the same weight distribution of a normal
guitar - it is so small, some players may find it slightly “top-heavy”. Most customers adapt
to its tiny shape immediately; others may take a few days of various playing positions in
order to find a comfortable playing position. In the event you try, but find that you cannot
adjust to the small scale, or weight distribution of the PalmGuitar
®
, or you simply decide
that you don’t like it for any reason at all, return it to your dealer for a full refund … no
questions asked. No guitar is perfect for everyone. We
only
want you to own a
PalmGuitar
®
if it is perfect for
you
. Our policy is to have only dedicated fanatics as
customers and we only work with dealers who share our passion for 100% customer
satisfaction.
Limited Lifetime Warranty: the PalmGuitar
®
is guaranteed against manufacturing defects
including components made by subcontractors for the lifetime of the original owner. In
the event your PalmGuitar® fails due to some engineering, design, or manufacturing
defect, we’ll either repair it or replace it free of charge. Normal wear and tear items like
strings, frets, etc., or signs of excessive wear and tear, or physical damage, are not
covered by the lifetime warranty. For warranty service, please contact PalmGuitar, LLC for
instructions on how to return your instrument. Be sure to include the instrument serial
number, along with your shipping address and contact information. For additional
Warranty information see the enclosed Warranty card … make sure to fill it out and return
it to us immediately.
Service & repair: while most skilled guitar technicians can perform set-up and routine
maintenance on your PalmGuitar
®
, you are always welcomed to return your instrument to
the factory for service or repairs. If we can estimate the costs for the repair or
modification without examining the instrument, we’ll issue a quotation for the work and
authorize you to ship the instrument to us. If we cannot estimate the costs without
examining the instrument, ship it to us and we’ll issue a repair quotation for your approval
prior to making the repairs.
Dealer Information:
Serial
Number:
PalmGuitar, LLC
Telephone: 203-264-1413
P.O. Box 1135
Fax: 203-264-1513
Southbury, CT 06488
eMail: info@palmguitar.com
web site: www.palmguitar.com
© 2007 PalmGuitar, LLC