Panasonic CA-VDC300U User Manual - Limited Warranty

U.S.A.

PANASONIC CONSUMER ELECTRONICS COMPANY, 

DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA 

One Panasonic Way, Secaucus, New Jersey 07094

PANASONIC SALES COMPANY, 

DIVISION OF PANASONIC PUERTO RICO, INC.

Ave. 65 de infanteria, Km. 9.5, San Gabriel Industrial Park

Carolina, Puerto Rico 00985

PANASONIC AUTO PRODUCTS 

LIMITED WARRANTY

LIMITED WARRANTY COVERAGE

If your product does not work properly because of defects in materials and work-

manship.

Panasonic Consumer Electronics Company or Panasonic Sales Company (collec-

tively referred to as “the warrantor”) will, for the length of the period indicated in

the chart below, which starts with the date of original purchase (“warranty peri-

od”), at its option either (a) repair your product with new or refurbished parts, or

(b) replace it with a new or refurbished product. The decision to repair or replace

will be made by the warrantor.

During the “Labor” warranty period, there will be no charge for labor. During the

“Parts” warranty period, there will be no charge for parts. You must carry in or

mail in your product prepaid during the warranty period. If non-rechargeable bat-

teries are included, they are not warranted. This warranty only applies to products

purchased and serviced in the United States or Puerto Rico. This warranty is

extended only to the original purchaser of a new product which was not sold “as

is”. A purchase receipt or other proof of the original purchase date is required for

warranty service.

CARRY-IN OR MAIL-IN SERVICE

For Carry-In or Mail-In Service in the United States, call 1-800-211-PANA (7262)

or visit

Panasonic Web Site: http://www.panasonic.com

For assistance in Puerto Rico, call Panasonic Sales Company (787)-750-4300 or

fax (787)-768-2910.

LIMITED WARRANTY LIMITS AND EXCLUSIONS

This warranty ONLY COVERS failures due to defects in materials and workman-

ship, and DOES NOT COVER normal wear and tear or cosmetic damage. The war-

ranty ALSO DOES NOT COVER damages which occurred during shipment, failures

which are caused by products not supplied by the warrantor, failures which result

from accident, misuse, abuse, neglect, bug infestation, mishandling, misapplica-

tion, alteration, faulty installation, set-up adjustment, maladjustment of consumer

control, improper maintenance, improper antenna, inadequate signal reception or

pickup, power line surge, improper voltage supply, lightning, modification, com-

mercial use (such as use in hotels, offices, restaurants, or other business uses) or

rental use of the product, or service by anyone other than the technician from

Factory Servicenter or other authorized service centers, or damage that is attribut-

able to acts of God. 

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED

WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL

OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PROD-

UCT,  OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples,

this excludes damages for lost time, cost of having someone remove or re-install

an installed unit if applicable, travel to and from the servicer, and loss of media,

data or other memory contents. The items listed are not exclusive, but are for illus-

tration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WAR-

RANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED

WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential

damages, or limitations on how long an implied warranty lasts, so the exclusions

may not apply to you.

This warranty gives you specific legal rights and you may also have other rights

which vary from state to state. If a problem with this product develops during or

after the warranty period, you may contact your dealer or Servicenter. If the prob-

lem is not handled to your satisfaction, then write to warrantor’s Consumer Affairs

Department at the addresses of the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY

ARE YOUR RESPONSIBILITY.

CANADA

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga Ontario L4W 2T3

PANASONIC PRODUCT LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in materials

and workmanship and agrees to remedy any such defect for a period as stated

below from the date of original purchase.

CAR AUDIO PRODUCT – ONE (1) YEAR, PARTS AND LABOUR

(The labour to install or remove the product is not warranted)

ACCESSORIES - NINETY (90) DAYS, (IN EXCHANGE FOR DEFECTIVE ITEMS)

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to products purchased outside Canada or to any

product which has been improperly installed, subjected to usage for which the

product was not designed, misused or abused, damaged during shipping, or

which has been altered or repaired in any way that affects the reliability or detracts

from the performance, nor does it cover any product which is used commercially.

Dry cell batteries are also excluded from coverage under this warranty.

This warranty is extended to the original end user purchaser only. A purchase

receipt or other proof of the original purchase date is required before warranty

service is performed.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,

EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MER-

CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL,

INDIRECT OR CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of

incidental or consequential damages, or the exclusion of implied warranties, so the

above limitations and exclusions may not be applicable.

WARRANTY SERVICE

FOR PRODUCT OPERATION ASSISTANCE, please contact: 

Our Customer Care Centre:

Telephone #:

(905) 624-5505 

1-800 #:

1-800-561-5505

Fax #:  

(905) 238-2360

Email link:

“Contact Us” on www.panasonic.ca

FOR PRODUCT REPAIRS, please locate your nearest Authorized

Servicentre at www.panasonic.ca:

Link : “Servicentres

TM

locator” under “Customer support”

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably

in the original carton.

Include details of the defect claimed, and proof of date of original

purchase.

Limited Warranty

Garantie limitée/Répertoire des services à la clientèle

Panasonic Canada Inc.

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

Certificat de garantie limitée PANASONIC

Panasonic Canada Inc. garantit cet appareil contre tout vice de

fabrication et accepte, le cas échéant, de remédier à toute

défectuosité, pendant la période indiquée ci-dessous et

commençant à partir de la date d’achat d’origine.

Appareils Auto Audio – Un (1) an, pièces et main-

d’œuvre

(La main-d’œuvre pour l’installation ou le retrait de l’appareil n’est

pas couverte par la garantie)

ACCESSOIRES - QUATRE-VINGT-DIX (90) JOURS, (EN ECHANGE

POUR ARTICLES DEFECTUEUX)

LIMITATIONS ET EXCLUSIONS

Cette garantie n’est valable que pour les appareils achetés au

Canada et ne couvre pas les dommages résultant d’une installation

incorrecte, d’un usage abusif ou impropre ainsi que ceux découlant

d’un accident en transit ou de manipulation. De plus, si l’appareil a

été altéré ou transformé de façon à modifier l’usage pour lequel il a

été conçu ou a été utilisé à des fins commerciales, cette garantie

devient nulle et sans effet. Les piles sèches ne sont pas couvertes

par la garantie.

Cette garantie n’est octroyée qu’à l’utilisateur d’origine. La facture

ou autre preuve de la date d’achat d’origine sera exigée pour toute

réparation sous le couvert de cette garantie.

CETTE GARANTIE LIMITÉE ET EXPRESSE REMPLACE

TOUTE AUTRE GARANTIE, EXPRESSE OU IMPLICITE,

INCLUANT LES GARANTIES IMPLICITES DU

CARACTÈRE ADÉQUAT POUR LA

COMMERCIALISATION ET UN USAGE SPÉCIFIQUE.

PANASONIC N’AURA D’OBLIGATION EN AUCUNE

CIRCONSTANCE POUR TOUT DOMMAGE DIRECT,

INDIRECT OU CONSÉCUTIF.

Certaines juridictions ne reconnaissent pas les exclusions ou

limitations de dommages indirects ou consécutifs, ou les exclusions

de garanties implicites. Dans de tels cas, les limitations stipulées ci-

dessus peuvent ne pas être applicables.

RÉPARATION SOUS GARANTIE

Pour de l’aide sur le fonctionnement de l’appareil,  veuillez contacter 

notre service à la clientèle au :

N° de téléphone : (905) 624-5505

Ligne sans frais :

1-800-561-5505

N° de télécopieur : (905) 238-2360

Lien courriel :

« Contactez-nous » à  www.panasonic.ca

Pour la réparation des appareils, veuillez consulter notre site

www.panasonic.ca pour connaître le centre de service agréé le plus

près de votre domicile :

Lien : « Centres de service » sous « support à la clientèle » 

Expédition de l’appareil à un centre de service

Emballer soigneusement l’appareil, de préférence dans le carton

d’origine, et l’expédier port payé et assuré au centre de service.

Inclure la description détaillée de la panne et la preuve de la date

d’achat d’origine.

Categories

Parts

Labor

Audio Components (except items listed

below)

One (1) Year

One (1) Year

MXE Series Audio Components (except

items listed below)

Two (2) Years

Two (2) Years

Speakers

Defective Car Audio Speakers under war-

ranty must be exchanged at the place of

purchase. Contact your Dealer for details.

One (1) Year

Not Applicable

Accessories (in exchange for defective

items)

Ninety (90) Days Not Applicable