1. DL manuals
  2. Panasonic
  3. All in One Printer
  4. KX-MC6020C
  5. Operating Instructions Manual

Panasonic KX-MC6020C Operating Instructions Manual - 2. Preparation

Manual is about: Colour Laser Multi-Function Printer

Summary of KX-MC6020C

  • Page 1

    Operating instructions colour laser multi-function printer model no. Kx-mc6020c do not connect the unit to a computer with usb cable until prompted by the multi-function station (cd-rom). 1 2 designed to be used only in canada. L this unit is compatible with call display. You must subscribe to the a...

  • Page 2

    2 thank you for purchasing a panasonic multi- function printer. You can select english or french for the language. The display and reports will be in the selected language. The default setting is english. If you want to change the setting, see feature #110 on page 57. Caution: l do not rub or use an...

  • Page 3: For Your Safety

    Important information 3 important information important information for your safety laser radiation fuser unit note: l the left side of the unit ( 2) and the area near the recording paper exit ( 3) also get warm. This is also normal. For best performance toner cartridge and drum cartridge l when rep...

  • Page 4: Illegal Copies

    Important information 4 l do not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner ( 1). Routine care l wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. Moving ...

  • Page 5: 2. Preparation

    Table of contents 5 1. Table of contents 1. Introduction and installation accessories 1.1 supplied accessories .................................... 7 1.2 accessory information ................................... 7 finding the controls 1.3 button descriptions........................................ 8...

  • Page 6: 11.Help

    Table of contents 6 11.Help error messages 11.1 error messages – reports .......................... 82 11.2 error messages – display ........................... 83 troubleshooting 11.3 when a function does not work ................... 86 12.Paper jams jams 12.1 recording paper jam .....................

  • Page 7: 1.1 Supplied Accessories

    1. Introduction and installation 7 1 introduction and installation accessories 1.1 supplied accessories *1 prints about 1,000 letter-size pages with a 5 % coverage (page 106). Note: l save the original carton and packing materials for future shipping and transportation of the unit. L after unpacking...

  • Page 8: 1.3 Button Descriptions

    1. Introduction and installation 8 finding the controls 1.3 button descriptions a { copy} l to switch to the copy mode (page 19, 36). B { scan} l to switch to the scan mode (page 19, 32). C { collate}{directory} l to make a collated copy (page 38). L to initiate the navigator directory (page 45, 47)...

  • Page 9: 1.4 Overview

    1. Introduction and installation 9 1.4 overview 1.4.1 front view *1 the unit can hold up to approximately 100 sheets of printed paper. Remove the printed paper before the recording paper exit becomes full. *2 the waste toner cartridge stores toner that is discharged during printing. See page 107 for...

  • Page 10: Cartridge

    1. Introduction and installation 10 installation 1.5 toner cartridge and drum cartridge the supplied toner cartridge is a starter toner cartridge. Caution: l read the following instructions before you begin installation. After you have read them, open the drum cartridge protection bag. The drum cart...

  • Page 11

    1. Introduction and installation 11 4 remove the orange protector ( 5) by pulling it toward you, then pull it completely out from the unit. 5 remove the colour drum cartridge from the protection bag. L remove the shipping tape. L do not remove the monochrome drum cartridge from the protection bag be...

  • Page 12

    1. Introduction and installation 12 l do not touch or scratch the accumulator unit ( n). 9 remove the monochrome drum cartridge from the protection bag. L remove the shipping tape. 10 remove the protective cap ( o), then detach the upper seal cover by holding the tab ( p). 11 firmly grip the monochr...

  • Page 13

    1. Introduction and installation 13 13 before opening the protection bag of the new toner cartridges, shake them vertically more than 10 times. 14 remove the 4 toner cartridges from the protection bags. L remove the shipping tape. 15 remove each protective tray ( w) by lifting up the toner cartridge...

  • Page 14: 1.6 Recording Paper

    1. Introduction and installation 14 – “ cyan toner low” – “ magenta toner low” – “ yellow toner low” – “ black toner empty” – “ cyan toner empty” – “ magenta toner empty” – “ yellow toner empty” when the display shows the following, replace the drum cartridge. – “ colour drum life low” – “ monochrom...

  • Page 15

    1. Introduction and installation 15 3 load the paper, print-side up ( 2). Important: l push and lock the plate ( 3) in the standard input tray, if it is lifted. 4 pinch the right side of the recording paper guide ( 4), then slide it to match the paper size mark. Pinch the front and back recording pa...

  • Page 16: Approx. 2.9 Kg (6.4 Lb)

    1. Introduction and installation 16 caution for the standard input tray l do not drop the standard input tray. L hold the standard input tray with both hands when removing or installing. The standard input tray weighs approximately 2.9 kg (6.4 lb) when the recording paper is fully installed. Do not ...

  • Page 17: 2.1 Connections

    2. Preparation 17 2 preparation connections and setup 2.1 connections caution: l when you operate this product, the power outlet should be near the product and easily accessible. Note: l if any other device is connected to the same telephone line, this unit may disturb the network condition of the d...

  • Page 18: 2.3 Dialing Mode

    2. Preparation 18 2.2 turning the power switch on turn the power switch to the on position ( 1). 2.3 dialing mode if you cannot dial (page 43), change this setting according to your telephone line service. 1 { menu} 2 press {#}{1}{2}{0} to display “ dialing mode”. 3 press {1} or {2} to select the de...

  • Page 19: (Scan/copy/fax)

    2. Preparation 19 2.4 selecting the operation mode (scan/copy/fax) you can select the desired mode by pressing one of the following buttons. – { scan}: select this mode when using the unit as a scanner (page 32). – { copy}: select this mode when using the unit as a copier (page 36). – { fax}: select...

  • Page 20

    2. Preparation 20 2.5.2 using the automatic document feeder 1 insert the document (up to 50 pages) face up into the feeder until a single beep is heard. 2 adjust the width of the document guides ( 1) to fit the actual size of the document. Note: l confirm that there are no documents on the scanner g...

  • Page 21: 2.6 Help Function

    2. Preparation 21 help 2.6 help function the unit contains helpful information, which can be printed for reference. – “ basic settings” – “ feature list” – “ directory” – “ fax receiving” – “ copier” – “ reports” – “ call display” 1 press {menu} repeatedly to display “ help”. 2 press {} repeatedly t...

  • Page 24: Station

    2. Preparation 24 for the default gateway: 1. Press {5}{0}{3} to display “ default gateway”. 2. {set} i enter the default gateway of the network. I {set} 5 press {menu} to exit. 6 install multi-function station on the computer that you want to use it with. See page 24 for details. To correct a mista...

  • Page 25

    2. Preparation 25 2.12.2 installing multi-function station on a computer l install multi-function station (cd-rom) before connecting the unit to a computer with usb cable. If the unit is connected to a computer with usb cable before installing multi-function station, the [found new hardware wizard] ...

  • Page 26: Station

    2. Preparation 26 l adobe ® reader ® is required to view the operating instructions. Note: l if the screen prompts you to insert the cd-rom for the operating system when installing multi-function station, insert it into your cd-rom drive. L if you install the operating instructions, you can view it ...

  • Page 27

    2. Preparation 27 note: l you can confirm if the unit is connected to your computer by using device monitor (page 76). L computer features (printing, scanning, etc.) may not function properly in the following situations: – when the unit is connected to a computer that was custom-built by the user. –...

  • Page 28: 3.1 Printing From Windows

    3. Printer 28 3 printer printer 3.1 printing from windows applications you can print a file created in a windows application. For example, to print from wordpad, proceed as follows. 1 open the document you want to print. 2 select [print...] from the [file] menu. L the [print] dialogue box will appea...

  • Page 29

    3. Printer 29 3.1.1 printing on special media you can print not only on plain paper but also on special media (transparencies / labels / envelopes / card stocks). L please refer to page 106 for information on recording paper. L to load paper, see page 14. To print on transparencies use transparencie...

  • Page 30: Connection Only)

    3. Printer 30 do not attempt to print on any of the following types of envelopes (these may cause damage to the unit): l envelopes with clasps, snaps or tie strings l envelopes with transparent windows l envelopes that use encapsulated types of adhesive that do not require moistening but rely on pre...

  • Page 31

    3. Printer 31 note: l printing will not stop even if you press {stop}. L this feature can be programmed only through the web browser interface (page 56). L to view the recent scan to e-mail print information, click [list] next to [e-mail print log] (page 74). L if the attached file is too heavy or i...

  • Page 32: Scan)

    4. Scanner 32 4 scanner scanner 4.1 scanning from the unit (push scan) you can easily scan the document by using the operation panel on the unit. Select following scanning modes depending on the way to use the scanned image. – viewing using multi-function viewer (viewer) – saving as a file to your c...

  • Page 33

    4. Scanner 33 l the e-mail software will automatically start and the scanned image will be attached to a new e- mail message. Note: l to select the default e-mail software, see page 27. L to stop scanning, see page 77. L you can save the images in tiff, jpeg or pdf formats. 4.1.4 scan to ocr with oc...

  • Page 34: (Pull Scan)

    4. Scanner 34 5 if necessary, change the scanning settings. Press {>} , press {v} or {^} repeatedly to select the desired setting. I {set} i {black}/{colour} note: l you can save the images in tiff, jpeg or pdf formats. 4.2 scanning from a computer (pull scan) note: l when scanning a document, we re...

  • Page 35

    4. Scanner 35 l to save the scanned image, select [save as ...] from the [file] menu. L to cancel scanning while the document is being scanned, click [cancel]. Note: l you can display images in applications that support tiff, jpeg, pcx, dcx and bmp formats. L you can save images in tiff, jpeg, pcx, ...

  • Page 36: 5.1 Making A Copy

    5. Copier 36 5 copier copy 5.1 making a copy 5.1.1 using the scanner glass 1 if the {copy} light is off, turn it on by pressing { copy}. 2 set the original (page 19). 3 if necessary, change the resolution and contrast according to the type of document. L to select the resolution, see page 36. L to s...

  • Page 37: 5.2 More Copying Features

    5. Copier 37 5.1.2 using the automatic document feeder 1 if the {copy} light is off, turn it on by pressing { copy}. 2 set the original (page 20). 3 if necessary, change the resolution and contrast according to the type of document. L to select the resolution, see page 36. L to select the contrast, ...

  • Page 38

    5. Copier 38 example: 150 % enlarged copy using the scanner glass ( 1): using the automatic document feeder: example: 70 % reduced copy using the scanner glass ( 1): using the automatic document feeder: 5.2.2 collate copy the unit can collate multiple copies in the same order as the original documen...

  • Page 39

    5. Copier 39 5.2.3 quick id copy feature / easy repeat feature (scanner glass only) quick id copy feature: to copy 2-sided documents onto one page. Easy repeat feature: to copy a single document repeatedly onto one page. Note: l the copied documents will not be reduced to fit the recording paper, an...

  • Page 40

    5. Copier 40 note: l you can save the previous page layout setting (feature #467 on page 65). 5.2.4 poster feature (scanner glass only) you can make copies divided into 4 (“ 2 × 2”) or 9 (“3 × 3”) sections to make enlarged copies of the individual sections. You can then glue them together to make a ...

  • Page 41

    5. Copier 41 note: l you can save the previous page layout setting (feature #467 on page 65). Separate n in 1 feature (scanner glass only) you can separate an n in 1 copied document back into its original, separate pages. This feature is available from “ 2 in 1” and “4 in 1” copy. 1. Set the origina...

  • Page 42

    5. Copier 42 – “ all”: to print all documents as 1 block (monochrome printing only). 6. {set} 7. If necessary, enter the number of documents (up to 99). L multiple copies will be collated automatically. 8. When using the scanner glass: 1. {black}/{colour} l the unit will scan 1 page. 2. Place the ne...

  • Page 43: 6.1 Sending A Fax Manually

    6. Fax 43 6 fax sending faxes 6.1 sending a fax manually important: l you can only send faxes in monochrome. 6.1.1 using the scanner glass by using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder. 1 if the {fax} light is...

  • Page 44: Directory

    6. Fax 44 6.1.2 using the automatic document feeder 1 if the {fax} light is off, turn it on by pressing { fax}. 2 set the original (page 20). 3 if necessary, change the resolution and contrast according to the type of document. L to select the resolution, see page 43. L to select the contrast, see p...

  • Page 45: Directory

    6. Fax 45 3 enter the telephone number, up to 32 digits. I { set} l to program other items, repeat steps 2 to 3. 4 { menu} note: l a hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 editing a stored item 1 { directory} 2 press {v} or {^} repeatedly to display the desired ite...

  • Page 46: 6.4 Broadcast Transmission

    6. Fax 46 3 enter the fax number using one-touch dial or navigator directory. 4 { black} 6.4 broadcast transmission you can send the same document to multiple parties (up to 20). To use this feature, store the fax numbers into broadcast memory as follows. Broadcast: store items using one-touch dial ...

  • Page 47

    6. Fax 47 6.4.2 adding a new item into the broadcast memory 1 { directory} 2 press {v} or {^} repeatedly to display the desired broadcast memory (“ ” or “ broad>”). I {menu} i {*} 3 press {v} or {^} repeatedly to display the desired item you want to add. I {set} l to add other items, repeat this ste...

  • Page 48: 6.5 Sending A Computer

    6. Fax 48 6.5 sending a computer document as a fax message from your computer you can access the fax function from a windows application using multi-function station. For example, to send a document created from wordpad, proceed as follows. 1 open the document you want to send. 2 select [print...] f...

  • Page 49: Auto Answer Off

    6. Fax 49 6.7 receiving a fax manually – auto answer off important: l use this mode with an extension telephone or the optional handset unit. L you can only receive faxes in monochrome. 6.7.1 activating tel mode set the unit to tel mode by pressing {fax auto answer} repeatedly to display “ tel mode”...

  • Page 50: Answering Machine

    6. Fax 50 6.8 using the unit with an answering machine 6.8.1 setting up the unit and an answering machine 1 connect the answering machine ( 1). L answering machine is not supplied. L remove the stopper ( 2) if attached. 2 set the number of rings on the answering machine to 4 rings or less. L this wi...

  • Page 51: 6.9 Junk Fax Prohibitor

    6. Fax 51 6.9 junk fax prohibitor (preventing fax reception from undesired callers) if you subscribe to call display service (page 53), this feature prevents fax reception from calls that do not show caller information. Additionally, the unit will not accept faxes originating from numbers that match...

  • Page 52: Computer

    6. Fax 52 6.10 receiving a fax on your computer you can receive a fax document on your computer. The received fax document is saved as an image file (tiff- g4 format). To receive a fax document using your computer, make sure the following features are set beforehand. – pc fax reception (feature #442...

  • Page 53: 7.1 Call Display Service

    7. Call display 53 7 call display call display 7.1 call display service this unit is compatible with the call display service offered by your local telephone company. To use this unit’s call display features, you must subscribe to a call display service. Make sure the following ring count is set to ...

  • Page 54

    7. Call display 54 7.3 erasing caller information 7.3.1 erasing all caller information 1 press {menu} repeatedly to display “ caller setup”. I {set} l “ call list erase” will be displayed. 2 { set} l to cancel erasing, press {stop}, then {menu}. 3 { set} i {stop} 7.3.2 erasing specific caller inform...

  • Page 55: Line

    8. Distinctive ring 55 8 distinctive ring distinctive ring 8.1 distinctive ring service when a call is made to one of your phone numbers, the telephone company sends a ring pattern to your telephone line to indicate which number the call is intended for. By setting up this unit for distinctive ring,...

  • Page 56: 9.1 Programming

    9. Programmable features 56 9 programmable features features summary 9.1 programming 1 { menu} 2 press {#} and the 3-digit code (page 57 to page 72). 3 press the desired selection to display the desired setting. L this step may be slightly different depending on the feature. 4 { set} 5 press {menu} ...

  • Page 57: 9.2 Basic Features

    9. Programmable features 57 9.2 basic features feature/code selection setting the quick setup {#}{ 1}{0}{0} you can print out the quick fax setup guide and select the desired receiving mode depending on your situation. { 1} “ fax only” (default): use only as a fax (page 48). { 2} “ dist. Ring”: with...

  • Page 58

    9. Programmable features 58 changing the password for feature programming via remote operation {#}{ 1}{5}{5} 1. {menu} i {#}{1}{5}{5} i {set} 2. Enter the current password. I {set} l the default password is “ 1234”. 3. Enter a new 4-digit password using 0–9. I {set} 4. Enter the new password again. ...

  • Page 59

    9. Programmable features 59 setting the recording paper type {#}{ 3}{8}{3} { 1} “ plain paper” (default): 75 g/m 2 to 105 g/m 2 (20 lb to 28 lb) paper. { 2} “ thin paper”: 60 g/m 2 to 74 g/m 2 (16 lb to 19 lb) paper. { 3} “ thick paper”: 106 g/m 2 to 165 g/m 2 (29 lb to 44 lb) paper. Note: l this se...

  • Page 60

    9. Programmable features 60 changing the colour calibration for yellow colour {#}{ 4}{8}{8} change the colour calibration if colour printing is too dark or too light. See page 77 for details. Changing the colour calibration for black colour {#}{ 4}{8}{9} change the colour calibration if colour print...

  • Page 61: 9.3 Fax Features

    9. Programmable features 61 9.3 fax features feature/code selection printing a confirmation report {#}{ 4}{0}{1} { 0} “ off”: confirmation reports will not be printed. { 1} “ on”: a confirmation report will be printed after every fax transmission. { 2} “ error” (default): a confirmation report will ...

  • Page 62

    9. Programmable features 62 sending a fax at a specific time {#}{ 4}{1}{2} this feature allows you to take advantage of low-cost calling hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. { 0} “ off” (default) { 1} “ on” to send a document...

  • Page 63

    9. Programmable features 63 activating the distinctive ring feature {#}{ 4}{3}{0} { 0} “ off” (default) { 1} “ on” see page 55 for details. Setting the ring pattern for fax (distinctive ring feature) {#}{ 4}{3}{1} { 1} “ a” { 2} “ b” { 3} “ c” { 4} “ d” { 5} “ b-d” (default) see page 55 for details....

  • Page 64

    9. Programmable features 64 receiving a fax into the computer {#}{ 4}{4}{2} if you wish to receive a fax into the computer, activate this feature and run [pc fax] from multi-function station. { 0} “ off” (default): deactivates this feature. { 1} “ always”: if the unit recognizes the connection to th...

  • Page 65: 9.4 Copy Features

    9. Programmable features 65 9.4 copy features feature/code selection setting the paper input tray to use for copy {#}{ 4}{6}{0} this feature will be displayed only when the optional input tray is installed. { 1} “ #1” (default): standard input tray { 2} “ #2”: optional input tray { 3} “ #1+#2” note:...

  • Page 66: 9.5 Pc Print Features

    9. Programmable features 66 9.5 pc print features feature/code selection setting the paper input tray in pcl {#}{ 7}{6}{0} this feature will be displayed only when the optional input tray is installed. { 1} “ #1” (default): standard input tray { 2} “ #2”: optional input tray { 3} “ #1+#2” note: l if...

  • Page 67

    9. Programmable features 67 setting the font number in pcl {#}{ 7}{6}{9} to set the font number to be used in pcl printing. The unit assigns a number to each font. 1. {menu} i {#}{7}{6}{9} i {set} 2. Enter the font number from “ 000” to “054”, using the dial keypad. L the default setting is “ 000”. ...

  • Page 68

    9. Programmable features 68 setting mutual a4/letter print {#}{ 7}{7}{6} this feature allows printing in a4-size even if letter-size recording paper is installed, and vice versa. { 0} “ off”: deactivates this feature. { 1} “ on” (default): printing is possible between a4/letter-size. Feature/code se...

  • Page 69: 9.6 Scan Features

    9. Programmable features 69 9.6 scan features feature/code selection setting the scan mode for push scan {#}{ 4}{9}{3} { 1} “ viewer” (default): the scanned image will be displayed in the [multi- function viewer] window. { 2} “ file”: the scanned image will be saved as a file. { 3} “ e-mail”: the sc...

  • Page 70

    9. Programmable features 70 registering the scan to e-mail destinations (via e-mail server) (lan connection only) l this feature can be programmed only through the web browser interface. When you send scanned files via e-mail server, you can register e-mail destinations (up to 300 destinations) for ...

  • Page 71: 9.7 Lan Features

    9. Programmable features 71 9.7 lan features feature/code selection lan setting with a dhcp server {#}{ 5}{0}{0} { 0} “ disabled”: deactivates this feature. { 1} “ enabled” (default): the following will be allocated automatically using a dhcp (dynamic host configuration protocol) server. – ip addres...

  • Page 72

    9. Programmable features 72 ip filtering for the lan connection {#}{ 5}{3}{2} { 0} “ disabled” (default): deactivates this feature. { 1} “ enabled”: the unit will deny/approve access from the pre-programmed ip patterns. Whether to deny or approve, and up to 4 patterns can be programmed through the w...

  • Page 73

    9. Programmable features 73 9.8 network features (lan connection only) these features can be programmed only through the web browser interface. Feature tab selection setting the community name for snmp [ snmp] enter the snmp community name. Consult your service provider or network administrator for ...

  • Page 74

    9. Programmable features 74 note: l see the following sections for details on these related features: – dhcp mode (feature #500 on page 71) – ip address (feature #501 on page 71) – subnet mask (feature #502 on page 71) – default gateway (feature #503 on page 71) – dns server #1 (feature #504 on page...

  • Page 75: 10.1 Character Entry

    10. Useful information 75 10 useful information useful information 10.1 character entry the dial keypad is used to enter characters and numbers. – press {} to move the cursor. – press dial keys to enter characters and numbers. – press {stop} to erase the character or number highlighted by the cursor...

  • Page 76: 10.2 Status Of The Unit

    10. Useful information 76 10.2 status of the unit 10.2.1 using remote control you can easily operate the following functions from your computer. – programming the features (page 57) – storing, editing or erasing items in directories (page 44) – storing or erasing items for broadcast transmission (pa...

  • Page 77: 10.4 Changing The Colour

    10. Useful information 77 10.3 cancelling the operations you can cancel the current operation from the unit. You can also select the desired operation to cancel. 1 { stop} l “ user stopped” is displayed. L when “ user stopped” is not displayed, go to step 2. 2 to cancel printing: press {stop} repeat...

  • Page 78: 10.5 Optional Handset Unit

    10. Useful information 78 10.5 optional handset unit you can add the optional handset unit. See page 7 for accessory information. Important: l before installing or removing the optional handset unit, be sure to turn the power switch off. For more details about the installation, please refer to the i...

  • Page 79

    10. Useful information 79 5 place the handset ( 9) on the handset cradle, then connect the handset cord to the handset ( j). Note: l while talking to the other party, you can send a fax using the scanner glass by pressing {black} i {1} (to receive a fax, press {2}). To remove the handset unit 1. Dis...

  • Page 80: Unit

    10. Useful information 80 10.6 optional automatic duplex unit you can add the optional automatic duplex unit. See page 7 for accessory information. A4, letter or legal-size recording paper (plain and thin) can be used. Important: l before starting installation of the optional automatic duplex unit, ...

  • Page 81: Unit

    10. Useful information 81 do not touch the plate ( 1) on the left side of the optional input tray. L do not position the unit in a location where it is unstable or subject to vibrations. The unit weighs approximately 40 kg (88 lb) when the optional input tray is installed and the recording paper is ...

  • Page 82

    11. Help 82 11 help error messages 11.1 error messages – reports if a problem occurs during fax transmission or reception, one of the following messages will be printed on the confirmation and journal reports (page 43). Message code cause & solution communication error 40-42 46-72 ff l a transmissio...

  • Page 83

    11. Help 83 11.2 error messages – display if the unit detects a problem, one or more of the following messages will appear on the display. Display cause & solution “ black toner empty” “ cyan toner empty” “ magenta toner empty” “ yellow toner empty” b “ change supplies” l the toner cartridge life is...

  • Page 84

    11. Help 84 “ colour drum life low” “ monochrome drum life low” b “ change supplies” l the drum cartridge life is near its end. Replace the drum cartridge as soon as possible. “ cool down fuser” l the unit is cooling down the fuser unit. Wait for a while. “ directory full” l there is no space to sto...

  • Page 85

    11. Help 85 “ pc fail or busy” l the cable or the computer power cord is not connected correctly. Check the connections (page 17, 25). L the software is not running on the computer. Restart the software and try again. “ please wait” l the unit is warming up. Wait for a while. “ redial time out” l th...

  • Page 86

    11. Help 86 troubleshooting 11.3 when a function does not work 11.3.1 general problem cause & solution the unit does not work. L check the connections (page 17, 25). The recording paper exit becomes full quickly or the recording paper does not stack properly at the recording paper exit. L high humid...

  • Page 87: A B C

    11. Help 87 11.3.2 printing problems i cannot find the unit in the [ target device] or [device select] dialogue box when operating the following functions. – scanning – remote control – pc fax – device monitor l the printer driver has not been installed. Install it on your computer (page 24). I forg...

  • Page 88

    11. Help 88 11.3.3 scanner i cannot find the pcl driver. L the pcl driver can be found in the following folder on the supplied cd- rom. Operating system folder path windows 98/windows me “d:\drivers\object\printer\win98\pcl” windows 2000/windows xp home/windows vista x32 “d:\drivers\object\printer\x...

  • Page 89

    11. Help 89 11.3.4 copier 11.3.5 fax the name of the desired computer will not be displayed on the unit when scanning documents from the unit (lan connection only). L the printer driver has not been installed. Install it on your computer (page 24). L the pc name list up feature has been set to [off]...

  • Page 90

    11. Help 90 the other party complains that received documents are too dark and cannot be read. L you used a coloured paper as a document. Change the contrast (page 36) and make a lighter copy of the document, using “ text” resolution (page 36), and try again. I cannot receive documents. L you may ha...

  • Page 91

    11. Help 91 i cannot hear a dial tone. L the telephone line cord is connected to the [ext] jack on the unit. Connect to the [line] jack (page 17). L if you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall jack directly. If the unit operates pro...

  • Page 92

    11. Help 92 11.3.6 network problem cause & solution i cannot operate the following functions. – pc printing – scanning – remote control – pc fax – device monitor l confirm the led via the lan port of the main board. If the led is glowing or blinking, the network access is working correctly. If the l...

  • Page 93

    11. Help 93 11.3.7 using an answering machine 11.3.8 if a power failure occurs l the unit will not function. L if any documents are stored in the memory (i.E. During copy, pc printing, fax transmission or fax reception), they will be lost. L the unit is not designed for making emergency telephone ca...

  • Page 94

    11. Help 94 l if the [select language] dialogue box appears, select the desired language that you want to use with this software. Click [ok]. 2 [ tools] i [windows firewall setting] l the [windows firewall setting tool] window will appear. 3 [ add to the exceptions list] i [ok] i [ok] to confirm the...

  • Page 95: 12.1 Recording Paper Jam

    12. Paper jams 95 12 paper jams jams 12.1 recording paper jam caution: l do not pull out the jammed paper forcibly before opening the left cover. L do not open the paper input tray as the jammed paper may be pulled and the jam may get worse. 12.1.1 when the recording paper has jammed inside of the u...

  • Page 96

    12. Paper jams 96 2 remove the jammed paper. Case 1: when the recording paper has jammed near the rollers: 1. Remove the jammed paper ( 5) carefully by pulling it toward you. 2. Close the left cover. Case 2: when the recording paper has jammed near the fuser unit: 1. Lift both green levers ( 6) unti...

  • Page 97

    12. Paper jams 97 3. Push back the green levers ( 8) to the original position. 4. Close the left cover. Case 3: when the recording paper has jammed inside of the optional automatic duplex unit: 1. Close the left cover. 2. Open the automatic duplex unit cover ( 9). 3. When the document has jammed nea...

  • Page 98

    12. Paper jams 98 when the document has jammed near the recording paper exit of the automatic duplex unit: hold the automatic duplex unit cover and remove the jammed paper ( k) carefully by pulling it toward you. 4. Close the automatic duplex unit cover. 12.1.2 when the recording paper has jammed ne...

  • Page 99

    12. Paper jams 99 3 close the cover at the left side of the optional input tray. 12.1.3 when the recording paper is not fed into the unit properly the display will show the following. – “ check pick up input tray #1” (standard input tray) – “ check pick up input tray #2” (optional input tray) 1 pull...

  • Page 100: Document Feeder)

    12. Paper jams 100 12.2 document jams (automatic document feeder) caution: l do not pull out the jammed document forcibly before lifting the adf cover. 1 open the adf cover ( 1) while holding the document cover ( 2). 2 remove the jammed document ( 3) carefully. When the document has jammed near the ...

  • Page 101: And Glass

    13. Cleaning 101 13 cleaning cleaning 13.1 cleaning the white plates and glass clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or – the fax document received by the other party. Cauti...

  • Page 102: 13.2 Cleaning The Document

    13. Cleaning 102 13.2 cleaning the document feeder rollers clean the rollers when the document frequently misfeeds. Caution: l do not use paper products, such as paper towels or tissues for cleaning. 1 turn the power switch off. 2 open the adf cover ( 1) while holding the document cover ( 2). 3 clea...

  • Page 103

    13. Cleaning 103 13.3 cleaning the paper chute clean the paper chute inside the unit when a line or a dirty pattern appears at the top or bottom of your recording paper. 1 turn the power switch off. 2 push the left cover open lever ( 1) upward, then pull open the left cover ( 2). Note: l do not touc...

  • Page 104

    14. General information 104 14 general information printed repor ts 14.1 reference lists and reports you can print out the following lists and reports for your reference. – “ setup list” – “ tel no. List” – “ journal report” – “ broadcast list” – “ printer test” – “ colour test” – “ caller’s list” –...

  • Page 105: 14.2 Specifications

    14. General information 105 specifications 14.2 specifications itu-t no.1 test chart note: l design and specifications are subject to change without notice. L the pictures and illustrations in these instructions may vary slightly from the actual product. L the accuracy of the clock is approximately ...

  • Page 106

    14. General information 106 recording paper specifications plain paper/thin paper: letter: 216 mm × 279 mm (8 1 / 2 " × 11") legal: 216 mm × 356 mm (8 1 / 2 " × 14") a4: 210 mm × 297 mm (8 1 / 4 " × 11 11 / 16 ") thick paper/transparency/label/card stock size: letter: 216 mm × 279 mm (8 1 / 2 " × 11...

  • Page 107

    14. General information 107 l if you turn on the toner save feature, the toner cartridge will last approx. 40 % longer. Drum life the drum cartridge needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how muc...

  • Page 108

    14. General information 108 copyrights 14.3 information of copyrights and licences l this product uses a part of netbsd kernel. The use of a part of netbsd kernel is based on the typical bsd style licence below. However, parts of the netbsd kernel are provided with the following copyright notices. C...

  • Page 109

    14. General information 109 copyright (c) 1982, 1986, 1990, 1991, 1993 the regents of the university of california. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 the regents of the university of california. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 the regents of th...

  • Page 110

    14. General information 110 parts of the netbsd kernel are provided with the licences that are slightly different from the above berkeley-formed licence. Please refer the source code of the netbsd kernel about the details. The source code of the netbsd kernel is provided by the netbsd cvs repositori...

  • Page 111

    14. General information 111 l this product contains net-snmp software and is using it based on the following licence conditions. ---- part 1: cmu/ucd copyright notice: (bsd like) ----- copyright 1989, 1991, 1992 by carnegie mellon university derivative work - 1996, 1998-2000 copyright 1996, 1998-200...

  • Page 112

    14. General information 112 ---- part 3: cambridge broadband ltd. Copyright notice (bsd) ----- portions of this code are copyright (c) 2001-2003, cambridge broadband ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that...

  • Page 113

    14. General information 113 also this product contains software which includes following notices and licences. L this product contains netbsd software and is using it based on the following licence conditions. For any direct, indirect, incidental, special, exemplary, or consequential damages (includ...

  • Page 114

    14. General information 114 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains netbsd software and is using it based on the following licence conditions. /* * copyright (c) 1989 the regents of the university of california. * all...

  • Page 115

    14. General information 115 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains thttpd software that acmelabs developed and is using it based on the following licence conditions. * loss of use, data, or profits; or business inter...

  • Page 116

    14. General information 116 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains netbsd software and is using it based on the following licence conditions. /*- * copyright (c) 1990 the regents of the university of california. * al...

  • Page 117

    14. General information 117 l this product contains netbsd software and is using it based on the following licence conditions. L jpeg this software is based in part on the work of the independent jpeg group. /* * copyright (c) 1989 the regents of the university of california. * all rights reserved. ...

  • Page 118: 15.1 Index

    15. Index 118 15. Index 15.1 index # #100 quick setup: 57 #101 date and time: 22 #102 your logo: 22 #103 your fax number: 23 #110 language: 57 #120 dialing mode: 18 #121 flash time: 57 #145 lcd display contrast: 57 #155 change password: 58 #158 maintenance time: 58 #161 ringer pattern: 58 #210 fax r...

  • Page 119

    15. Index 119 contrast hold (feature #462): 65 copy: 36 booklet: 41 collation: 38 duplex: 41 easy repeat: 39 n in 1: 40 n in 1 (separate): 41 poster: 40 proof set: 38 quick id: 39 reserve: 41 zoom: 37 copy features: 65 d data timeout (feature #774): 67 date and time (feature #101): 22 default copy r...

  • Page 120

    15. Index 120 line breaks (feature #772): 67 line per page (feature #767): 66 number of copies (feature #762): 66 paper input tray (feature #760): 66 paper size (feature #763): 66 recording paper direction (feature #765): 66 symbol set (feature #771): 67 pcl font list: 104 pc print features: 66 powe...

  • Page 121: Notes

    121 notes.

  • Page 122: Notes

    122 notes.

  • Page 123: Notes

    123 notes.

  • Page 124

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