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  5. Operating Instructions Manual

Panasonic KX-MC6260E Operating Instructions Manual

Other manuals for KX-MC6260E: Quick Reference Manual
Manual is about: Colour Laser Multi-Function Printer

Summary of KX-MC6260E

  • Page 1

    Operating instructions colour laser multi-function printer model no. Kx-mc6260e do not connect the unit to a computer with the usb cable until prompted by the multi- function station (cd-rom). 1 2 designed to be used only in the united kingdom and ireland. L this unit is compatible with caller id. Y...

  • Page 2

    2 thank you for purchasing a panasonic multi- function printer. Caution: l do not rub or use an eraser on the printed side of recording paper, as the print may smear. Trademarks: l microsoft, windows, windows vista and internet explorer are either registered trademarks or trademarks of microsoft cor...

  • Page 3: For Your Safety

    Important information 3 important information important information for your safety laser radiation fuser unit note: l the left side of the unit ( 2) and the area near the recording paper exit ( 3) also get warm. This is normal. For best performance toner cartridge and drum cartridge l when replacin...

  • Page 4: Illegal Copies

    Important information 4 l do not cover slots or openings on the unit. Inspect the air circulation vents regularly and remove any dust build-up with a vacuum cleaner ( 1). Routine care l wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. Moving ...

  • Page 5: 2. Preparation

    Table of contents 5 1. Table of contents 1. Introduction and installation accessories 1.1 supplied accessories .................................... 7 1.2 accessory information ................................... 8 finding the controls 1.3 button descriptions........................................ 9...

  • Page 6: 11.Paper Jams

    Table of contents 6 troubleshooting 10.3 when a function does not work ................... 89 11.Paper jams jams 11.1 recording paper jam ................................... 99 11.2 document jams (automatic document feeder) .................................................................. 104 12.Cl...

  • Page 7: 1.1 Supplied Accessories

    1. Introduction and installation 7 1 introduction and installation accessories 1.1 supplied accessories *1 prints about 1,000 a4-size pages with a 5 % coverage (page 110). *2 part numbers are subject to change without notice. *3 for uk. Note: l save the original carton and packing materials for futu...

  • Page 8: 1.2 Accessory Information

    1. Introduction and installation 8 1.2 accessory information to ensure that the unit operates properly, we recommend the use of panasonic toner cartridge and drum cartridge. 1.2.1 sales and support information customer care centre l for customers within the uk: 0844 844 3878 (for fax machine) 0844 8...

  • Page 9: 1.3 Button Descriptions

    1. Introduction and installation 9 finding the controls 1.3 button descriptions a { copy} l to switch to copy mode (page 20, 39). B { scan} l to switch to scan mode (page 20, 35). C { advance} *1 l to switch to the basic/advance settings. D { menu} l to start or exit programming. E { set} *1 l to st...

  • Page 10: 1.4 Display Descriptions

    1. Introduction and installation 10 1.4 display descriptions a feature mode l displays the feature mode status. B status bar l displays the operation mode (page 20). L displays date and time (page 23). L displays error messages (page 85). C main display l displays the feature settings. L displays th...

  • Page 11: 1.5 Overview

    1. Introduction and installation 11 1.5 overview 1.5.1 front view *1 the unit can hold up to approximately 100 sheets of printed paper. Remove the printed paper before the recording paper exit becomes full. *2 the waste toner cartridge stores toner that is discharged during printing. See page 111 fo...

  • Page 12: Cartridge

    1. Introduction and installation 12 installation 1.6 toner cartridge and drum cartridge the supplied toner cartridge is a starter toner cartridge. Caution: l read the following instructions before you begin installation. After you have read them, open the drum cartridge protection bag. The drum cart...

  • Page 13

    1. Introduction and installation 13 4 remove the orange protector ( 5) by pulling it toward you, then pull it completely out from the unit. 5 remove the colour drum cartridge from the protection bag. L remove the shipping tape. L do not remove the monochrome drum cartridge from the protection bag be...

  • Page 14

    1. Introduction and installation 14 8 hold the green lever ( k) of the colour drum cartridge ( l) using your left hand, and hold the front part using your right hand. Then insert it into the left side of the unit. L make sure that the arrows ( m) match to insert the drum cartridge correctly. L do no...

  • Page 15

    1. Introduction and installation 15 13 before opening the protection bag of the new toner cartridges, shake them vertically more than 10 times. 14 remove the 4 toner cartridges from the protection bags. L remove the shipping tape. 15 remove each protective tray ( w) by lifting up the toner cartridge...

  • Page 16: 1.7 Recording Paper

    1. Introduction and installation 16 when to replace the toner cartridge and the drum cartridge when the display shows the following, replace the toner cartridge. – “ change supplies toner low” – “ change supplies black :low” – “ change supplies cyan :low” – “ change supplies magenta:low” – “ change ...

  • Page 17

    1. Introduction and installation 17 3 load the paper, print-side up ( 2). Important: l push and lock the plate ( 3) in the standard input tray, if it has come up. 4 pinch the right side of the recording paper guide ( 4), then slide it to match the paper size mark. Pinch the front and back recording ...

  • Page 18: Approx. 2.9 Kg

    1. Introduction and installation 18 caution for the standard input tray l do not drop the standard input tray. L hold the standard input tray with both hands when removing or installing. The standard input tray weighs approximately 2.9 kg when the recording paper is fully loaded. Do not touch the pl...

  • Page 19: 2.1 Connections

    2. Preparation 19 2 preparation connections and setup 2.1 connections caution: l the mains lead must remain connected at all times. L never install telephone wiring during a lightning storm. L when you operate this product, the power outlet should be near the product and easily accessible. L be sure...

  • Page 20: (Scan/copy/fax/print)

    2. Preparation 20 2.2 turning the power switch on turn the power switch to the on position ( 1). 2.3 selecting the operation mode (scan/copy/fax/print) you can select the desired mode by pressing one of the following buttons. – { scan}: select this mode when using the unit as a scanner (page 35). – ...

  • Page 21: 2.4 Setting The Original

    2. Preparation 21 document requirements 2.4 setting the original 2.4.1 using the scanner glass 1 open the document cover ( 1). 2 place the document face down on the scanner glass ( 2), aligning the top left of the document with the corner to which the m mark points. 3 close the document cover. Note:...

  • Page 22: 2.5 Adjusting The Volume

    2. Preparation 22 minimum document size maximum document size effective scanning area l shaded area will be scanned. Document weight l single sheet: 45 g/m 2 to 90 g/m 2 l multiple sheets: 60 g/m 2 to 80 g/m 2 volume 2.5 adjusting the volume important: l before adjusting the volume, set the operatio...

  • Page 23: 2.6 Date And Time

    2. Preparation 23 initial programming 2.6 date and time 1 { menu} i {#}{1}{0}{1} i {set} 2 enter the current date/month/year/hour/minute. Press {*} repeatedly to select 12-hour time entry or 24-hour time entry. L if you selected 12-hour time entry, press {v} or {^} repeatedly to select “ am” or “pm”...

  • Page 24: 2.8 Your Fax Number

    2. Preparation 24 2.8 your fax number you can program your fax number so that it appears on the top of each page sent. 1 { menu} i {#}{1}{0}{3} i {set} 2 enter your fax number, up to 20 digits. L to enter a “ +”, press {*}. L to enter a space, press {#}. L to enter a hyphen, press {recall}. L to era...

  • Page 25: Station

    2. Preparation 25 for the default gateway: 1. Press {5}{0}{3} to display “ default gateway”. 2. {set} i enter the default gateway of the network. I {set} 5 press {menu} to exit. 6 install multi-function station on the computer that you want to use it with. See page 25 for details. To correct a mista...

  • Page 26

    2. Preparation 26 2.10.2 installing multi-function station on a computer l install multi-function station (cd-rom) before connecting the unit to a computer with the usb cable. If the unit is connected to a computer with the usb cable before installing multi-function station, the [found new hardware ...

  • Page 27: Station

    2. Preparation 27 to view or install the operating instructions data 1. Start windows and insert the supplied cd-rom into your cd-rom drive. 2. Click [operating instructions], then follow the on- screen instructions to view or install the operating instructions in pdf format. L adobe ® reader ® is r...

  • Page 28

    2. Preparation 28 note: l you can confirm if the unit is connected to your computer by using device monitor (page 79). L computer features (printing, scanning, etc.) may not function properly in the following situations: – when the unit is connected to a computer that was custom-built by the user. –...

  • Page 29: 3.1 Printing From Windows

    3. Printer 29 3 printer printer 3.1 printing from windows applications you can print a file created in a windows application. For example, to print from wordpad, proceed as follows. 1 open the document you want to print. 2 select [print...] from the [file] menu. L the [print] dialogue box will appea...

  • Page 30

    3. Printer 30 3.1.1 printing on special media you can print not only on plain paper but also on special media (transparencies/labels/envelopes/card stocks). L please refer to page 110 for information on recording paper. L to load paper, see page 16. To print on transparencies use transparencies desi...

  • Page 31: Card

    3. Printer 31 do not attempt to print on any of the following types of envelopes (these may cause damage to the unit): l envelopes with clasps, snaps or tie strings l envelopes with transparent windows l envelopes that use encapsulated types of adhesive that do not require moistening but rely on pre...

  • Page 32

    3. Printer 32 l the up to 8 characters are displayed for the file name. L for details about the sd card, see page 81. L to stop printing, see page 80. What “,” means “,” next to a file name or thumbnail means the file is selected. 3.2.1 setting direct print features you can change the direct print s...

  • Page 33

    3. Printer 33 to adjust the tint you can adjust the tint setting depending on the document. 7 levels are available. 1. {advance} 2. Press {v} or {^} repeatedly to select “ image adjustment”. I {set} 3. Press {v} or {^} repeatedly to select “ tint”. 4. Press {} repeatedly to select the desired tint. ...

  • Page 34: Connection Only)

    3. Printer 34 3.4 printing a received e-mail attachment automatically (lan connection only) if you configure the pop server settings beforehand, the unit will automatically print files attached to an e-mail that are sent from a compatible unit via the internet (scan to e-mail print). This is useful ...

  • Page 35: Scan)

    4. Scanner 35 4 scanner scanner 4.1 scanning from the unit (push scan) you can easily scan the document by using the operation panel on the unit. You can select one of the following scanning modes depending on how you intend to use the scanned image. – viewing using multi-function viewer (viewer) – ...

  • Page 36

    4. Scanner 36 2 { scan} 3 press {v} or {^} repeatedly to select “ pc”. I { set} 4 for usb connection: press {v} or {^} repeatedly to select “ usb host”. I {set} for lan connection: press {v} or {^} repeatedly to select the computer to which you want to send the scanned image. I { set} 5 press {v} or...

  • Page 37: (Pull Scan)

    4. Scanner 37 l you can save the images in tiff, jpeg or pdf formats. 4.1.6 scan to ftp server (lan connection only) you can send the scanned image to a folder on an ftp server. Important: l program the ftp server settings beforehand (page 72). 1 set the original (page 21). 2 { scan} 3 press {v} or ...

  • Page 38

    4. Scanner 38 l the scanned image will be displayed in the [ multi-function viewer] window after scanning. L to save the scanned image, select [save as ...] from the [file] menu. L to cancel scanning while the document is being scanned, click [cancel]. Note: l you can display images in applications ...

  • Page 39: 5.1 Making A Copy

    5. Copier 39 5 copier copy 5.1 making a copy 5.1.1 using the scanner glass 1 if the {copy} light is off, turn it on by pressing { copy}. 2 set the original (page 21). 3 if necessary, change the copy settings according to the type of document. L to change the number of copies, see page 39. L to selec...

  • Page 40

    5. Copier 40 example: 150 % enlarged copy using the scanner glass ( 1): using the automatic document feeder: example: 70 % reduced copy using the scanner glass ( 1): using the automatic document feeder: 5.1.2 using the automatic document feeder 1 if the {copy} light is off, turn it on by pressing { ...

  • Page 41: 5.2 More Copying Features

    5. Copier 41 5.2 more copying features l make sure that the {copy} light is on. 5.2.1 collate copy the unit can collate multiple copies in the same order as the original document pages. 1 set the original (page 21). 2 press {v} or {^} repeatedly to select “ copies”. 3 enter the number of copies (up ...

  • Page 42

    5. Copier 42 l you can press {black}/{colour} anytime to start copying. Easy repeat feature: { black}/{colour} 8 after you finish copying, press {stop} to reset this feature. Note: l you can save the previous page layout setting (feature #467 on page 67). 5.2.3 poster feature (scanner glass only) yo...

  • Page 43

    5. Copier 43 2 while “ pc printing”, “printing” or “ loading” is displayed, press {copy}. 3 make necessary settings such as number of copies, resolution, zoom features and page layout features (page 39). I {black}/{colour} l “ copy reserved” will be displayed. The unit will start copying after the c...

  • Page 44: 6.1 Sending A Fax Manually

    6. Fax 44 6 fax sending faxes 6.1 sending a fax manually important: l you can only send faxes in monochrome. 6.1.1 using the scanner glass by using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the automatic document feeder. 1 if the {fax} light is...

  • Page 45: 6.2 Storing Items For The

    6. Fax 45 printing a sending report a sending report provides you with a printed record of transmission results. To print sending reports, make sure feature #401 is activated (page 62). For an explanation of error messages, see page 84. Printing a journal report a journal report provides you with a ...

  • Page 46: Directory

    6. Fax 46 5 { set} i {menu} 6.3 sending a fax using navigator directory before using this feature, store the desired names and telephone numbers into the navigator directory (page 45). L make sure that the {fax} light is on. 6.3.1 using the scanner glass 1 set the original (page 21). 2 press {} to i...

  • Page 47

    6. Fax 47 l to add other items, repeat this step (up to 20 items). 6 { back} i {menu} note: l when adding new items to the broadcast memory, you can only select stored items. 6.4.3 erasing a stored item from the broadcast memory 1 { menu} 2 press {v} or {^} repeatedly to select “ directory set”. 3 p...

  • Page 48: 6.5 Sending A Computer

    6. Fax 48 6.5 sending a computer document as a fax message from your computer you can access the fax function from a windows application using multi-function station. For example, to send a document created from wordpad, proceed as follows. 1 open the document you want to send. 2 select [print...] f...

  • Page 49: – Auto Answer On

    6. Fax 49 how to receive phone calls and faxes you have to answer all calls manually. To receive a fax document, press {black}. 6.6.3 use as a telephone and/or fax (tel/fax mode) your situation you want to answer phone calls yourself and receive faxes automatically without rings. Setup set the unit ...

  • Page 50: Auto Answer Off

    6. Fax 50 6.8 receiving a fax manually – auto answer off important: l use this mode with an extension telephone. L you can only receive faxes in monochrome. 6.8.1 activating tel mode 1 make sure feature #404 is set to “ tel” beforehand (page 62). 2 press {fax auto answer} repeatedly to display “ tel...

  • Page 51: Document

    6. Fax 51 l to answer using the handset of the unit (if connected) or another telephone ( 3) connected to the same telephone line as this unit ( 4), lift the handset and talk to the other party. – see “1.1 supplied accessories”, page 7 and “1.2 accessory information”, page 8 if your unit includes a ...

  • Page 52

    6. Fax 52 6.9.2 printing a fax document 1 { advance} 2 press {v} or {^} repeatedly to select “ fax preview”. I {set} 3 press {v} or {^} repeatedly to select the desired fax document. I {black} l the received fax document will be printed. 4 { advance} note: l you can delete the received fax document ...

  • Page 53: Answering Machine

    6. Fax 53 6.10 using the unit with an answering machine 6.10.1 setting up the unit and an answering machine 1 connect the answering machine ( 1). L an answering machine is not supplied. L please purchase an extension telephone adaptor. L remove the stopper ( 2) if attached. 2 set the number of rings...

  • Page 54: 6.12 Junk Fax Prohibitor

    6. Fax 54 6.12 junk fax prohibitor (preventing fax reception from undesired callers) if you subscribe to caller id service (page 56), this feature prevents fax reception from calls that do not show caller information. Additionally, the unit will not accept faxes originating from numbers that match t...

  • Page 55: Computer

    6. Fax 55 6.13 receiving a fax on your computer you can receive a fax document on your computer. The received fax document is saved as an image file (tiff- g4 format). To receive a fax document using your computer, make sure the following features are set beforehand. – pc fax reception (feature #442...

  • Page 56: 7.1 Caller Id Service

    7. Caller id 56 7 caller id caller id 7.1 caller id service this unit is compatible with the caller id service offered by your local telephone company. To use this unit’s caller id features, you must subscribe to a caller id service. Important: l this unit is designed in accordance with the ets (eur...

  • Page 57

    7. Caller id 57 to delete a number press {} to move the cursor to the number you want to delete and press {back}. 7.4 erasing caller information 7.4.1 erasing all caller information 1 { menu} 2 press {v} or {^} repeatedly to select “ caller setup”. I {set} l “ erase all ok?” will be displayed. L to ...

  • Page 58: 8.1 Programming

    8. Programmable features 58 8 programmable features features summary 8.1 programming 1 { menu} 2 press {#} and the 3-digit code (page 59 to page 75). 3 press the appropriate selection to display the desired setting. L this step will vary depending on the feature. 4 { set} 5 press {menu} to exit. To ...

  • Page 59: 8.2 Basic Features

    8. Programmable features 59 8.2 basic features feature/code selection setting the date and time {#}{ 1}{0}{1} enter the date and time using the dial keypad. See page 23 for details. Setting your logo {#}{ 1}{0}{2} enter your logo using the dial keypad. See page 23 for details. Setting your fax numbe...

  • Page 60

    8. Programmable features 60 changing the ring count in fax only mode {#}{ 2}{1}{0} { 1} “ 1” { 2} “ 2” (default) { 3} “ 3” { 4} “ 4” { 5} “ 5” { 6} “ 6” { 7} “ 7” { 8} “ 8” { 9} “ 9” l if you are using the unit with an answering machine, set to more than 4 (page 53). Setting the caller id list to pr...

  • Page 61

    8. Programmable features 61 setting the default operation mode {#}{ 4}{6}{3} to select the default operation mode when the selected time of the mode timer (feature #464) passes. { 1} “ copy” (default): copy mode is selected as default. { 2} “ fax”: fax mode is selected as default. Note: l you cannot...

  • Page 62: 8.3 Fax Features

    8. Programmable features 62 8.3 fax features feature/code selection changing the tel/fax delayed ring count {#}{ 2}{1}{2} if you use an extension telephone in tel/fax mode, select the desired number of times the extension telephone rings before the unit answers the call. { 1} “ 1” { 2} “ 2” (default...

  • Page 63

    8. Programmable features 63 sending a fax at a specific time {#}{ 4}{1}{2} this feature allows you to take advantage of low-cost calling hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. { 0} “ off” (default) { 1} “ on” to send a document...

  • Page 64

    8. Programmable features 64 setting auto reduction feature {#}{ 4}{3}{2} to receive a fax document that is longer than your recording paper. { 0} “ off”: the unit will print received documents at their original size. { 1} “ on” (default): the unit will scale received documents to fit your recording ...

  • Page 65

    8. Programmable features 65 receiving a fax into the computer {#}{ 4}{4}{2} if you wish to receive a fax into the computer, activate this feature and run [pc fax] from multi-function station. This feature is available when feature #448 is deactivated. { 0} “ off”: deactivates this feature. { 1} “ al...

  • Page 66

    8. Programmable features 66 setting the information for saving a fax document as an e-mail attachment (via an e- mail server) (lan connection only) l this feature can be programmed only through the web browser interface. When you save the fax document as an e-mail attachment, you need to program the...

  • Page 67: 8.4 Copy Features

    8. Programmable features 67 8.4 copy features feature/code selection setting the paper input tray to use for copy {#}{ 4}{6}{0} this feature will be displayed only when the optional input tray is installed. { 1} “ #1” (default): standard input tray { 2} “ #2”: optional input tray { 3} “ #1+#2” note:...

  • Page 68: 8.5 Pc Print Features

    8. Programmable features 68 8.5 pc print features feature/code selection setting the paper input tray in pcl {#}{ 7}{6}{0} this feature will be displayed only when the optional input tray is installed. { 1} “ #1” (default): standard input tray { 2} “ #2”: optional input tray { 3} “ #1+#2” note: l if...

  • Page 69

    8. Programmable features 69 setting the font number in pcl {#}{ 7}{6}{9} to set the font number to be used in pcl printing. The unit assigns a number to each font. 1. {menu} i {#}{7}{6}{9} i {set} 2. Enter the font number from “ 000” to “054”, using the dial keypad. L the default setting is “ 000”. ...

  • Page 70

    8. Programmable features 70 setting mutual a4/letter print {#}{ 7}{7}{6} this feature allows printing in a4-size even if letter-size recording paper is installed, and vice versa. { 0} “ off”: deactivates this feature. { 1} “ on” (default): printing is possible between a4/letter-size. Feature/code se...

  • Page 71: 8.6 Scan Features

    8. Programmable features 71 8.6 scan features feature/code selection setting the scan mode for scanning to your computer {#}{ 4}{9}{3} { 1} “ viewer” (default): the scanned image will be displayed in the [multi- function viewer] window. { 2} “ file”: the scanned image will be saved as a file. { 3} “...

  • Page 72

    8. Programmable features 72 setting the information for scan to ftp (lan connection only) l this feature can be programmed only through the web browser interface. When you send scanned files to an ftp server, you can register ftp destinations (up to 6 destinations) to the unit through the web browse...

  • Page 73: 8.7 Lan Features

    8. Programmable features 73 8.7 lan features feature/code selection lan setting with a dhcp server {#}{ 5}{0}{0} { 0} “ disabled”: deactivates this feature. { 1} “ enabled” (default): the following will be allocated automatically using a dhcp (dynamic host configuration protocol) server. – ip addres...

  • Page 74

    8. Programmable features 74 ip filtering for the lan connection {#}{ 5}{3}{2} { 0} “ disabled” (default): deactivates this feature. { 1} “ enabled”: the unit will deny/approve access from the pre-programmed ip patterns. Whether to deny or approve, and up to 4 patterns can be programmed through the w...

  • Page 75: 8.8 Direct Print Feature

    8. Programmable features 75 8.8 direct print feature feature/code selection paper input tray setting for direct print {#}{ 6}{6}{9} this feature will be displayed only when the optional input tray is installed. { 1} “ #1” (default): standard input tray { 2} “ #2”: optional input tray { 3} “ #1+#2” n...

  • Page 76

    8. Programmable features 76 8.9 network features (lan connection only) these features can be programmed only through the web browser interface. Feature tab selection setting the lan features [ lan feature] enter the lan feature settings. See page 73 for details. Setting the community name for snmp [...

  • Page 77

    8. Programmable features 77 registering destinations for the error notify feature [ error notify] enter the e-mail address to which error notifications will be sent and select the types of problems. [ life warning]: a warning indicating that the toner cartridge, drum cartridge or waste toner cartrid...

  • Page 78: 9.1 Character Entry

    9. Useful information 78 9 useful information useful information 9.1 character entry the dial keypad is used to enter characters and numbers. – press {} to move the cursor. – press dial keys to enter characters and numbers. – press {back} to erase the character or number highlighted by the cursor. P...

  • Page 79: 9.2 Status Of The Unit

    9. Useful information 79 9.2 status of the unit 9.2.1 using remote control you can easily operate the following functions from your computer. – programming the features (page 59) – storing, editing or erasing items in directories (page 45) – storing or erasing items for broadcast transmission (page ...

  • Page 80: 9.4 Changing The Colour

    9. Useful information 80 9.3 cancelling the operations you can cancel the current operation from the unit. You can also select the desired operation to cancel. 1 { stop} l the current operation will be cancelled. L if the operation is not cancelled, go to step 2. 2 when a cancel confirmation message...

  • Page 81: 9.5 Sd Card

    9. Useful information 81 9.5 sd card you can print files stored on an sd card and save files to an sd card. This unit supports the following commercially available memory cards. These are referred to as sd cards in the operating instructions. – sd memory card (up to 2 gb) *1 – sdhc™ memory card (up ...

  • Page 82: Unit

    9. Useful information 82 note: l do not delete or change the folder name on your computer. L if you use the sd card with 2 or more units at the same time, a different folder is made on the sd card for each unit. To view data that was saved using a different unit, you need to select the folder that w...

  • Page 83: Unit

    9. Useful information 83 do not touch the plate ( 1) on the left side of the optional input tray. L do not position the unit in a location where it is unstable or subject to vibrations. The unit weighs approximately 40 kg when the optional input tray is installed and the recording paper is fully ins...

  • Page 84

    10. Help 84 10 help error messages 10.1 error messages – reports if a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 45). Message code cause & solution communication error 40-42 46-72 ff l a transmission or ...

  • Page 85

    10. Help 85 10.2 error messages – display if the unit detects a problem, one or more of the following messages will appear on the display. Display cause & solution “ access error” l the access to an sd card did not work correctly due to some existing problem. Press {stop} to clear the message, or re...

  • Page 86

    10. Help 86 “ check pick up input tray #1” l recording paper was not fed into the unit properly. Re-insert the recording paper (page 103). Note: l “ #1”: standard input tray l “ #2”: optional input tray “ colour drum life low” “ monochrome drum life low” l the drum cartridge life is near its end. Re...

  • Page 87

    10. Help 87 “ memory full” l when performing memory transmission, the document being stored exceeded the memory capacity of the unit. Send the entire document manually. L when making a copy, the document being stored exceeded the memory capacity of the unit. Press {stop} to clear the message. Divide...

  • Page 88

    10. Help 88 “ rx memory full” l the memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper (page 16) or remove the jammed paper (page 99). L if feature #442 (page 65) is set to “ always”, – check the connection between the computer and the unit....

  • Page 89

    10. Help 89 troubleshooting 10.3 when a function does not work 10.3.1 general problem cause & solution the unit does not work. L check the connections (page 19, 26). The recording paper exit becomes full quickly or the recording paper does not stack properly at the recording paper exit. L high humid...

  • Page 90: A B C

    10. Help 90 10.3.2 printing problems i forgot the password for feature programming via remote operation. L you may have changed the feature programming password. If you do not remember it, assign a new password using feature #155 (page 59). When required to enter the current password, enter “ 0101” ...

  • Page 91

    10. Help 91 10.3.3 scanner when using the unit as a printer, the printing result is distorted. L your unit is connected to the computer by usb. After cancelling printing using your computer, you must wait for 60 seconds before re-printing to avoid distorted printing. I cannot find the pcl driver. L ...

  • Page 92

    10. Help 92 10.3.4 copier 10.3.5 fax the name of the desired computer is not displayed on the unit when scanning documents from the unit (lan connection only). L the printer driver has not been installed. Install it on your computer (page 25). L the pc name list up feature has been set to [off]. Set...

  • Page 93

    10. Help 93 the other party complains that received documents are too dark and cannot be read. L you used a coloured paper as a document. Change the contrast (page 39) and make a lighter copy of the document, using “ text” resolution (page 39), and try again. I cannot receive documents. L the teleph...

  • Page 94

    10. Help 94 10.3.6 using an sd card i cannot hear a dial tone. L the telephone line cord is connected to the [ext] socket on the unit. Connect to the [line] socket (page 19). L if you use a splitter/coupler to connect the unit, remove the splitter/coupler and connect the unit to the wall socket dire...

  • Page 95

    10. Help 95 i cannot save the data to an sd card. L there is no sd card inserted in the unit. Insert a supported sd card (page 81). L the write-protect switch of the sd card is in the lock position. Unlock the switch to allow write access (page 81) and try again. L there is not enough space to save ...

  • Page 96

    10. Help 96 10.3.7 network problem cause & solution i cannot operate the following functions. – pc printing – scanning – remote control – pc fax – device monitor l confirm the led via the lan port of the main board. If the led is glowing or blinking, network access is working correctly. If the led i...

  • Page 97

    10. Help 97 10.3.8 using an answering machine 10.3.9 if a power failure occurs l the unit will not function. L if any documents are stored in the memory (i.E. During copying, pc printing, fax transmission or fax reception), they will be lost. L the unit is not designed for making emergency telephone...

  • Page 98

    10. Help 98 l if the [select language] dialogue box appears, select the desired language that you want to use with this software. Click [ok]. 2 [ tools] i [windows firewall setting] l the [windows firewall setting tool] window will appear. 3 [ add to the exceptions list] i [ok] i [ok] to confirm the...

  • Page 99: 11.1 Recording Paper Jam

    11. Paper jams 99 11 paper jams jams 11.1 recording paper jam caution: l do not pull out the jammed paper forcibly before opening the left cover. L do not open the paper input tray as the jammed paper may be pulled and the jam may get worse. 11.1.1 when the recording paper has jammed inside of the u...

  • Page 100

    11. Paper jams 100 2 remove the jammed paper. Case 1: when the recording paper has jammed near the rollers: 1. Remove the jammed paper ( 5) carefully by pulling it toward you. 2. Close the left cover. Case 2: when the recording paper has jammed near the fuser unit: 1. Lift both green levers ( 6) unt...

  • Page 101

    11. Paper jams 101 3. Push back the green levers ( 8) to their original positions. 4. Close the left cover. Case 3: when the recording paper has jammed inside of the optional automatic duplex unit: 1. Close the left cover. 2. Open the automatic duplex unit cover ( 9). 3. When the document has jammed...

  • Page 102

    11. Paper jams 102 when the document has jammed near the recording paper exit of the automatic duplex unit: hold the automatic duplex unit cover and remove the jammed paper ( k) carefully by pulling it toward you. 4. Close the automatic duplex unit cover. 11.1.2 when the recording paper has jammed n...

  • Page 103

    11. Paper jams 103 3 close the cover at the left side of the optional input tray. 11.1.3 when the recording paper is not fed into the unit properly the display will show the following. – “ check pick up input tray #1” (standard input tray) – “ check pick up input tray #2” (optional input tray) 1 pul...

  • Page 104: Document Feeder)

    11. Paper jams 104 11.2 document jams (automatic document feeder) caution: l do not pull out the jammed document forcibly before lifting the adf cover. 1 open the adf cover ( 1) while holding the document cover ( 2). 2 remove the jammed document ( 3) carefully. When the document has jammed near the ...

  • Page 105: And Glass

    12. Cleaning 105 12 cleaning cleaning 12.1 cleaning the white plates and glass clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or – the fax document received by the other party. Cauti...

  • Page 106: 12.2 Cleaning The Document

    12. Cleaning 106 12.2 cleaning the document feeder rollers clean the rollers when the document frequently misfeeds. Caution: l do not use paper products, such as paper towels or tissues for cleaning. 1 turn the power switch off. 2 open the adf cover ( 1) while holding the document cover ( 2). 3 clea...

  • Page 107

    12. Cleaning 107 12.3 cleaning the paper chute clean the paper chute inside the unit when a line or a dirty pattern appears at the top or bottom of your recording paper. 1 turn the power switch off. 2 push the left cover open lever ( 1) upward, then pull open the left cover ( 2). Note: l do not touc...

  • Page 108

    13. General information 108 13 general information printed repor ts 13.1 reference lists and reports you can print out the following lists and reports for your reference. – “ setup list” – “ tel no. List” – “ journal report” – “ broadcast list” – “ printer test” – “ colour test” – “ caller id list” ...

  • Page 109: 13.2 Specifications

    13. General information 109 specifications 13.2 specifications itu-t no.1 test chart note: l design and specifications are subject to change without notice. L the pictures and illustrations in these instructions may vary slightly from the actual product. L the accuracy of the clock is approximately ...

  • Page 110

    13. General information 110 recording paper specifications plain paper/thin paper: a4: 210 mm × 297 mm letter: 216 mm × 279 mm legal: 216 mm × 356 mm thick paper/transparency/label/card stock size: a4: 210 mm × 297 mm letter: 216 mm × 279 mm envelope size: #10: 105 mm × 241 mm dl: 110 mm × 220 mm re...

  • Page 111

    13. General information 111 l if you turn on the toner save feature, the toner cartridge will last approx. 40 % longer. Drum life the drum cartridge needs to be replaced regularly. There are various factors that determine the actual drum life, such as temperature, humidity, type of paper and how muc...

  • Page 112

    13. General information 112 copyrights 13.3 information of copyrights and licences l this product uses a part of netbsd kernel. The use of a part of netbsd kernel is based on the typical bsd style licence below. However, parts of the netbsd kernel are provided with the following copyright notices. C...

  • Page 113

    13. General information 113 copyright (c) 1982, 1986, 1990, 1991, 1993 the regents of the university of california. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993 the regents of the university of california. All rights reserved. Copyright (c) 1982, 1986, 1990, 1993, 1994 the regents of th...

  • Page 114

    13. General information 114 parts of the netbsd kernel are provided with the licences that are slightly different from the above berkeley-formed licence. Please refer the source code of the netbsd kernel about the details. The source code of the netbsd kernel is provided by the netbsd cvs repositori...

  • Page 115

    13. General information 115 l this product contains net-snmp software and is using it based on the following licence conditions. ---- part 1: cmu/ucd copyright notice: (bsd like) ----- copyright 1989, 1991, 1992 by carnegie mellon university derivative work - 1996, 1998-2000 copyright 1996, 1998-200...

  • Page 116

    13. General information 116 ---- part 3: cambridge broadband ltd. Copyright notice (bsd) ----- portions of this code are copyright (c) 2001-2003, cambridge broadband ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that...

  • Page 117

    13. General information 117 also this product contains software which includes following notices and licences. L this product contains netbsd software and is using it based on the following licence conditions. For any direct, indirect, incidental, special, exemplary, or consequential damages (includ...

  • Page 118

    13. General information 118 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains netbsd software and is using it based on the following licence conditions. /* * copyright (c) 1989 the regents of the university of california. * all...

  • Page 119

    13. General information 119 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains thttpd software that acmelabs developed and is using it based on the following licence conditions. * loss of use, data, or profits; or business inter...

  • Page 120

    13. General information 120 l this product contains netbsd software and is using it based on the following licence conditions. L this product contains netbsd software and is using it based on the following licence conditions. /*- * copyright (c) 1990 the regents of the university of california. * al...

  • Page 121

    13. General information 121 l this product contains netbsd software and is using it based on the following licence conditions. L jpeg this software is based in part on the work of the independent jpeg group. /* * copyright (c) 1989 the regents of the university of california. * all rights reserved. ...

  • Page 122: 14.1 Index

    14. Index 122 14. Index 14.1 index # #101 date and time: 23 #102 your logo: 23 #103 your fax number: 24 #121 recall/flash time: 59 #155 change password: 59 #158 maintenance time: 59 #161 ringer pattern: 59 #210 fax ring count: 60 #212 tel/fax ring count: 62 #216 automatic caller id list: 60 #380 pap...

  • Page 123

    14. Index 123 usb: 26 contrast hold (feature #462): 60 copy: 39 booklet: 43 collation: 41 duplex: 43 easy repeat: 41 n in 1: 42 n in 1 (separate): 42 poster: 42 proof set: 41 quick id: 41 reserve: 42 zoom: 39 copy features: 67 d data timeout (feature #774): 69 date and time (feature #101): 23 defaul...

  • Page 124

    14. Index 124 symbol set (feature #771): 69 pcl font list: 108 pc print features: 68 power failure: 97 power save (feature #403): 60 power switch: 20 print duplex: 31 e-mail attachment: 34 ftp server: 33 sd card: 31 special media: 30 printer test: 108 programming: 58 pull scan: 37 scan application: ...

  • Page 125: Notes

    125 notes.

  • Page 126: Notes

    126 notes.

  • Page 127: Notes

    127 notes.

  • Page 128

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