Panasonic KX-TG2343W - 2.4 GHz DSS Cordless Phone Operating Instructions Manual - Fcc and Other Information

Manual is about: 2.4 GHz Digital Cordless Answering System

Summary of KX-TG2343W - 2.4 GHz DSS Cordless Phone

  • Page 1

    2.4 ghz digital cordless answering system operating instructions model no. Kx-tg2343 pulse-or-tone dialing capability the unit is caller id compatible. To display the caller’s name and phone number, you must subscribe to caller id service. Please read before use and save. Panasonic world wide web ad...

  • Page 2: Telephone.

    2 thank you for purchasing your new panasonic cordless telephone. Please read the important safety instructions on page 66 before use. Read and understand all instructions. Trademarks: openlcr, openlcr.Com, and the openlcr logo are the trademarks of openlcr.Com, inc. Accessories (included) for extra...

  • Page 3: For Best Performance

    3 for assistance, please call: 1-800-211-pana(7262) for best performance battery charge the handset is powered by a rechargeable nickel-metal hydride (ni-mh) battery. Charge the battery for 6 hours before initial use (p. 10). Base unit location/noise calls are transmitted between the base unit and h...

  • Page 4: Contents

    4 contents location of controls . . . . . . . 6 installation . . . . . . . . . . . . . . . 9 connections . . . . . . . . . . . . . 9 installing the battery in the handset . . . . . . . . . . . . . . 10 battery charge . . . . . . . . . . 10 programmable settings . . . . 12 programming guidelines . 12...

  • Page 5: Contents

    For assistance, please call: 1-800-211-pana(7262) 5 contents pr epar at ion u sef u l inform ation answerin g system t elephone system automatic answering operation . . . . . . . . . . . . . . 42 setting the unit to answer calls . . . . . . . . . . . . . . . . 42 monitoring incoming calls . 43 liste...

  • Page 6: Location of Controls

    6 location of controls base unit volume [], [>] buttons (p. 19) mic (microphone) (p. 19) [handset locator] button (p. 39) new message indicator (p. 44) charge contacts (p. 11) antenna (p. 3) display (p. 8) [answer on] button and indicator (p. 42) [message] button (p. 44) [skip] button (p. 46) [greet...

  • Page 7: Epar

    Pr epar at ion for assistance, please call: 1-800-211-pana(7262) 7 location of controls handset antenna display receiver soft keys (p. 8) [off] button (p. 12, 23) [menu] button (p. 12) navigator key ([d], [b]) (p. 8) back side speaker headset jack (p. 53) [c] (talk) button (p. 23) [s] (speakerphone)...

  • Page 8: Location of Controls

    Location of controls 8 handset soft keys two soft keys are used to select functions displayed directly above each key. Functions displayed above the keys will change depending on the state of use. On this sample display, “ (ve)” and “mute ” are displayed above soft keys. • when a function name does ...

  • Page 9: Preparation

    9 for assistance, please call: 1-800-211-pana(7262) preparation installation connections • use only with panasonic ac adaptor pqlv1 (order no. Pqlv1z). • the ac adaptor must remain connected at all times. (it is normal for the adaptor to feel warm during use.) • if your unit is connected to a pbx wh...

  • Page 10: Installation

    Installation 10 installing the battery in the handset insert the battery ( 1 ), and press it down until it snaps into the compartment ( 2 ). Close the cover. To replace the battery: press the notch on the cover firmly and slide it as indicated by the arrow. Replace the old battery with a new one (p....

  • Page 11: Epar

    Pr epar at ion for assistance, please call: 1-800-211-pana(7262) 11 installation recharge recharge the battery when: —“recharge battery” is displayed on the handset, —“7” flashes, or —the handset beeps intermittently while it is in use. • the display will continually indicate “recharge battery” and/...

  • Page 12: Programmable Settings

    12 programmable settings programming guidelines this unit has several programmable functions which can be selected from the function menu on the display (p. 13). How to select a function item from the menu • to go back to the previous menu, press back, or press select while “---(go back)----” is dis...

  • Page 13: Epar

    Pr epar at ion for assistance, please call: 1-800-211-pana(7262) 13 programmable settings function menu table you can use the following functions to customize your unit. See the corresponding pages for function details. • after pressing [menu], you can also program menu items directly by pressing ([...

  • Page 14: Programmable Settings

    Programmable settings 14 date and time we recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. • when entering the time in step 3, you cannot enter numbers greater than 12. Do not use military time. (to set 13:00 h...

  • Page 15: Epar

    Pr epar at ion for assistance, please call: 1-800-211-pana(7262) 15 programmable settings display language you can select either “english” or “spanish” as the display language. The factory preset is “english”. • if you select a language you cannot read, change the display language again using direct...

  • Page 16: Programmable Settings

    Programmable settings 16 line mode the line mode is preset to “b” and generally should not be adjusted. If “line in use” on the handset and “ ” on the base unit are not displayed properly, the line mode selection is incorrect. Set line mode to “a”. Auto talk the auto talk feature allows you to answe...

  • Page 17: Epar

    Pr epar at ion for assistance, please call: 1-800-211-pana(7262) 17 programmable settings ringer volume you can select the handset ringer volume to high, medium, low, or off. The factory preset is high. If the handset ringer is turned off, the handset will not ring for outside calls. • if the handse...

  • Page 18: Programmable Settings

    Programmable settings 18 ringer tone you can set the handset ringer to use one of 7 ringer patterns for outside calls. “tone 1” to “tone 3” are bell ringer patterns. “melody 1” to “melody 4” are melody patterns. The factory preset is “tone 1”. • you cannot change the ringer tone for intercom calls. ...

  • Page 19: Preparation

    19 for assistance, please call: 1-800-211-pana(7262) preparation preparing the answering system greeting message you can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 20). To record a gre...

  • Page 20: To Review The Greeting

    Preparing the answering system 20 to review the greeting press [greeting check]. To erase the greeting press [greeting check], then press [erase] while the recorded message is being played. • the unit will answer calls with a pre-recorded greeting (see below). Pre-recorded greeting if you do not rec...

  • Page 21: Epar

    Pr epar at ion for assistance, please call: 1-800-211-pana(7262) 21 preparing the answering system number of rings you can select the number of times the unit rings before the answering system answers a call, from “2” to “7” or “toll saver”*. The factory preset is “4”. 5 select the recording time by...

  • Page 22: Message Alert

    Preparing the answering system 22 message alert you can select whether or not the ringer/message alert indicator on the handset will flash slowly when new messages have been recorded (p. 45). The factory preset is off. • the ringer/message alert indicator will not flash for new messages while the ha...

  • Page 23: Elephone System

    T elephone system for assistance, please call: 1-800-211-pana(7262) 23 making calls to have a hands-free phone conversation 1 press [c]. • “talk” is displayed. 2 dial a phone number. • the dialed number is displayed. • after a few seconds, the display will show the length of the call. 3 to hang up, ...

  • Page 24: Making Calls

    Making calls 24 to dial after confirming the entered number to adjust the receiver/ speaker volume during a conversation there are 3 volume levels for the receiver and 6 volume levels for the speaker. To increase volume, press [b]. To decrease volume, press [d]. • the display shows the current volum...

  • Page 25: Making Calls

    For assistance, please call: 1-800-211-pana(7262) 25 making calls t elephone system voice enhancer technology panasonic’s voice enhancer technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice enhancer te...

  • Page 26: Answering Calls

    26 answering calls when a call is received, the unit rings, “incoming call” is displayed, and the ringer/message alert indicator on the handset and “ ” on the base unit flash rapidly. If you subscribe to caller id, see page 27. Auto talk if the auto talk feature is turned on (p. 16), you can answer ...

  • Page 27: Elephone System

    T elephone system for assistance, please call: 1-800-211-pana(7262) 27 caller id service this unit is compatible with caller id services offered by your telephone company. If you subscribe to caller id, caller names and phone numbers will be displayed and recorded in the caller list. How caller id i...

  • Page 28: Using The Caller List

    28 using the caller list the unit can record information up to 30 different callers and store this information in the caller list. Caller information is sorted by the most recent call to the oldest. When the 31 st call is received, the information from the 1 st call is deleted. The unit will also te...

  • Page 29: Using The Caller List

    Using the caller list t elephone system for assistance, please call: 1-800-211-pana(7262) 29 what “,” means “,” indicates you have already viewed this calling information or answered the call. If the same caller calls again, the call entry with the “,” will be replaced with the new call entry. If a ...

  • Page 30: Using The Caller List

    Using the caller list 30 editing the caller’s phone number you can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the caller li...

  • Page 31: Using The Caller List

    Using the caller list t elephone system for assistance, please call: 1-800-211-pana(7262) 31 caller id number auto edit once you call back an edited number (p. 30), this unit can automatically edit incoming phone numbers from the same area code in the caller list and each time you receive a call. Fo...

  • Page 32: Using The Caller List

    Using the caller list 32 storing caller information in the phone book caller names and phone numbers that are in the caller list can be stored in the phone book. • you cannot store caller list item in the phone book if a phone number is not displayed. 1 press rcvd calls, [d], or [b] to enter the cal...

  • Page 33: Using The Caller List

    Using the caller list t elephone system for assistance, please call: 1-800-211-pana(7262) 33 erasing caller information to erase a specific caller to erase all entries before erasing all entries, make sure that you have viewed all missed calls. • to cancel erasing, press no after step 2. 1 press rcv...

  • Page 34: Phone Book

    34 phone book the handset can store up to 30 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book. Storing names and numbers • to store numbers for calling card access (see “chain dial” on page 37), we recommend you add pauses after each it...

  • Page 35: Phone Book

    Phone book t elephone system for assistance, please call: 1-800-211-pana(7262) 35 selecting characters to enter names enter names using the dialing buttons. Press each button until the desired character is displayed. • pressing each button selects a character in the order shown below. For example, t...

  • Page 36: Phone Book

    Phone book 36 dialing from the phone book • if “no items stored” is displayed in step 1, the phone book is empty. • to exit the phone book, press [off]. • to view a phone number over 16 digits long, repeat steps 1 to 3, then press edit and then [d]. When finished, press [off]. • to quickly search th...

  • Page 37: Phone Book

    Phone book t elephone system for assistance, please call: 1-800-211-pana(7262) 37 index table chain dial you can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you ha...

  • Page 38: Phone Book

    Phone book 38 editing an item in the phone book erasing an item in the phone book • to cancel erasing, press no after step 3. 1 press phone book. 2 press search. 3 scroll to the desired item by pressing [d] or [b], then press edit. • to search for the item by initial, see page 36. 4 edit the name (p...

  • Page 39: Elephone System

    T elephone system for assistance, please call: 1-800-211-pana(7262) 39 special features handset locator you can locate the handset or page the handset user with beep tones from the base unit. Temporary tone dialing (for rotary or pulse service users) press [*] (tone) before entering access numbers w...

  • Page 40: Special Features

    Special features 40 using the pause key (for pbx line/long distance calls) we recommend you press pause or p if a pause is required for dial with a pbx or to make a long distance call. Ex. Line access number [9] (pbx) [9] n pause or p n • pressing pause or p once creates a 3.5 second pause. This pre...

  • Page 41: Special Features

    Special features t elephone system for assistance, please call: 1-800-211-pana(7262) 41 key tone you can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is on. Re-registering the handset if “no link to base. Move closer to base, t...

  • Page 42: Base Unit

    42 automatic answering operation when the unit answers a call, a greeting message is played and the caller’s message is recorded. Setting the unit to answer calls press [answer on] to turn on the answering system. • the indicator lights and the unit announces “answer set” and current day and time. I...

  • Page 43: Ans

    For assistance, please call: 1-800-211-pana(7262) 43 automatic answering operation ans w ering system monitoring incoming calls while a caller is leaving a message, you can monitor the call through the base unit speaker. • to increase the speaker volume while monitoring, press volume [>]. To decreas...

  • Page 44: Listening to Messages

    44 listening to messages using the base unit you can see the total number of recorded messages on the base unit display. If the new message indicator flashes on the base unit, new messages have been recorded. To play back messages press [message]. • the unit announces the number of new messages and ...

  • Page 45: Listening to Messages

    For assistance, please call: 1-800-211-pana(7262) 45 listening to messages ans w ering system using the handset (remote operation) if “new message” is displayed on the handset, new messages have been recorded. • if the message alert is turned on (p. 22), the ringer/message alert indicator on the han...

  • Page 46: Listening to Messages

    Listening to messages 46 during playback for caller id service users (p. 27) during playback using the handset, the handset display will show the name and/or number of the caller whose message is being played. To call back the displayed number: 1. During playback, press [menu]. 2. Press call, [c] or...

  • Page 47: Ans

    Ans w ering system for assistance, please call: 1-800-211-pana(7262) 47 erasing messages the unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: —“memory full” is heard. —“ ” flashes on the base unit. —the answer on indic...

  • Page 48: Summary of Remote Operation

    48 remote operation from a touch tone phone while outside, you can operate the answering system from any touch tone phone. A synthesized voice menu will guide you through the answering system (p. 49). • to skip the voice menu and operate the unit directly, see page 50. Summary of remote operation • ...

  • Page 49: Ans

    Remote operation from a touch tone phone for assistance, please call: 1-800-211-pana(7262) 49 ans w ering system voice menu the shaded parts are voice prompts. • 3 seconds after playback, the voice menu will start again from the beginning. • the unit will announce the remaining recording time after ...

  • Page 50: Direct Remote Operation

    Remote operation from a touch tone phone 50 direct remote operation once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end remote operation, hang up at anytime. Direct commands to turn on the answering system: call your unit a...

  • Page 51: Usef

    Usef ul inform ation for assistance, please call: 1-800-211-pana(7262) 51 wall mounting this unit can be mounted on a wall phone plate. 1 press the tabs in the direction of the arrows ( 1), then remove the wall mounting adaptor ( 2). 2 connect the ac adaptor. • fasten the ac adaptor cord to prevent ...

  • Page 52: Belt Clip

    52 belt clip you can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip to remove the belt clip shoulder rest attachment use the shoulder rest attachment if you need to keep your hands free during a phone conversation. To attach the shoulder rest attachment...

  • Page 53: Usef

    Usef ul inform ation for assistance, please call: 1-800-211-pana(7262) 53 optional headset connecting an optional headset to the handset allows hands-free phone conversation. Please use only a panasonic kx-tca60, kx-tca86, kx-tca88, kx-tca88ha, kx-tca91, kx-tca92, or kx-tca98 headset. To order, call...

  • Page 54: Direct Commands

    54 direct commands after pressing [menu], you can also program menu items directly by pressing ([0] to [9],and [#]) instead of using the soft keys. Menu item command selection items page ringer volume [1] [1] [0] : off [1] : low [2] : medium [3] : high p. 17 ringer tone [1] [2] [1]–[3] :tone pattern...

  • Page 55: Direct Commands

    For assistance, please call: 1-800-211-pana(7262) 55 direct commands usef ul inform ation during programming: when “save” is displayed, press the right soft key to save the new settings. To exit programming, press [off]. • if you press the direct command incorrectly, press [off], then re-enter progr...

  • Page 56

    56 if the following appear on your display... The following will be displayed when the unit needs your attention. Display message cause & remedy recharge battery • the battery needs to be charged. Recharge the battery (p. 10). Charge for 6h • the battery has been discharged. The handset will not wor...

  • Page 57: Usef

    Usef ul inform ation for assistance, please call: 1-800-211-pana(7262) 57 troubleshooting if the handset display shows error messages, see “if the following appear on your display...” (p. 56) for the cause & remedy. Telephone system problem cause & remedy “no link to base. Move closer to base, try a...

  • Page 58: Troubleshooting

    Troubleshooting 58 you cannot make long distance calls. • please make sure you have long distance service. • check if caller iq is on. Turn caller iq off (p. 62). The handset does not display the caller’s name and/or phone number. • you need to subscribe to caller id. • other telephone equipment may...

  • Page 59: Troubleshooting

    For assistance, please call: 1-800-211-pana(7262) 59 troubleshooting usef ul inform ation answering system problem cause & remedy the answering system is on, but incoming messages are not recorded. • the recording time is set to “greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 20)....

  • Page 60: Troubleshooting

    Troubleshooting 60 general problem cause & remedy the handset and/or base unit does not work. • check the settings (p. 9–11). • check whether the dialing mode setting is correct (p. 15). • fully charge the battery (p. 10). • clean the charge contacts and charge again (p. 11). • check battery install...

  • Page 61: Troubleshooting

    For assistance, please call: 1-800-211-pana(7262) 61 troubleshooting usef ul inform ation openlcr service for caller iq problem cause & remedy when you try to download the data from openlcr, the voice prompt is not announced from the handset while “listen & follow phone guidance.” is being displayed...

  • Page 62: Turning Caller Iq On Or Off

    62 openlcr service for caller iq this unit is compatible with services provided by openlcr. Important: • if you have any questions regarding the openlcr service, call openlcr’s customer service department at 1-866-openlcr(1-866-673-6527). • neither panasonic communications co., ltd. (pcc) nor matsus...

  • Page 63: Usef

    63 openlcr service for caller iq for assistance, please call openlcr: 1-866-openlcr(1-866-673-6527) usef ul inform ation downloading data you can download the following data to your unit from the openlcr web site. • phone book data • function setup for your unit • information such as weather forecas...

  • Page 64: Handset

    Openlcr service for caller iq 64 to download data from openlcr each time you download data (p. 63) from openlcr, the information stored in your unit will be updated. To view up-to-date information, you will need to download it to your unit. • you can select the items of information on the web site w...

  • Page 65: Usef

    65 openlcr service for caller iq for assistance, please call openlcr: 1-866-openlcr(1-866-673-6527) usef ul inform ation • if the handset beeps 3 times and “download incomplete. Phone book full.” is displayed, some items could not be stored in the phone book. Store items by following the steps below...

  • Page 66

    66 important safety instructions when using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from ac ...

  • Page 67: Usef

    For assistance, please call: 1-800-211-pana(7262) 67 important safety instructions usef ul inform ation caution: to reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may expl...

  • Page 68: Fcc and Other Information

    68 fcc and other information this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format us:acj-----. If requested, this number must be provided t...

  • Page 69: Fcc and Other Information

    For assistance, please call: 1-800-211-pana(7262) 69 fcc and other information usef ul inform ation when programming emergency numbers and(or) making test calls to emergency numbers: 1) remain on the line and briefly explain to the dispatcher the reason for the call. 2) perform such activities in th...

  • Page 70: Fcc and Other Information

    Fcc and other information 70 this equipment is hearing aid compatible as defined by the fcc in 47 cfr section 68.316. A tia/eia-is-968 compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring usi...

  • Page 71: Usef

    71 for assistance, please call: 1-800-211-pana(7262) usef ul inform ation index a accessories . . . . . . . . . . . . . . . . . . 2 answering calls . . . . . . . . . . . . . . 26 answering system. . . . . . . . . . . . 42 auto talk . . . . . . . . . . . . . . . . 16, 26 b backlit lcd . . . . . . . ....

  • Page 72: Index

    Index 72 p pause . . . . . . . . . . . . . . . . . . . . . . 40 —phone book . . . . . . . . . . . . . . . . . 34 phone book, dialing . . . . . . . . . . . 36 phone book, downloading . . . . . . 64 phone book, editing . . . . . . . . . . . 38 phone book, erasing. . . . . . . . . . . 38 phone book, na...

  • Page 73: Panasonic Telephone Products

    ✄ 73 warranty panasonic consumer electronics company, division of matsushita electric corporation of america one panasonic way secaucus, new jersey 07094 panasonic sales company, division of matsushita electric of puerto rico, inc., ave. 65 de infanteria, km. 9.5 san gabriel industrial park carolina...

  • Page 74: Customer Services Directory

    74 some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights which vary from state...

  • Page 75: Useful Inf

    Useful inf o rm ation for assistance, please call: 1-800-211-pana(7262) 75 specifications ■ base unit power supply: ac adaptor (120 v ac, 60 hz) power consumption: standby: approx. 2.1 w maximum: approx. 5.0 w frequency: 2.40 ghz – 2.48 ghz dimensions (h x w x d): approx. 124 mm x 155 mm x 174 mm (4...

  • Page 76: For Product Service

    Panasonic consumer electronics company, division of matsushita electric corporation of america one panasonic way, secaucus, new jersey 07094 panasonic sales company, division of matsushita electric of puerto rico, inc. Ave. 65 de infantería, km. 9.5, san gabriel industrial park carolina, puerto rico...