1. DL manuals
  2. Panasonic
  3. Cordless Telephone
  4. KX-TG2431.
  5. Operating Instructions Manual

Panasonic KX-TG2431. Operating Instructions Manual

Manual is about: Panasonic Operating Instruction Answering Machine KX-TG2432, KX-TG2431.

Summary of KX-TG2431.

  • Page 1

    This unit is compatible with caller id. To use this feature, you must subscribe to the appropriate service offered by your service provider. Please read these operating instructions before using the unit and save for future reference. For assistance, visit our website: http://www.Panasonic.Com for c...

  • Page 2: Introduction

    Table of contents 2 for assistance, please call 1-800-211-pana (7262). Introduction your phone . . . . . . . . . . . . . . . . . . . . 4 accessory information . . . . . . . . . . . . . . 5 important safety instructions . . . . . . . . . 6 for best performance . . . . . . . . . . . . . . . 8 preparat...

  • Page 3: Useful Information

    Table of contents for assistance, please call 1-800-211-pana (7262). 3 screening your calls . . . . . . . . . . . . 43 listening to messages . . . . . . . . . . . . . 44 listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 44 listening to messages using the han...

  • Page 4

    Introduction 4 for assistance, please call 1-800-211-pana (7262). Thank you for purchasing a panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Attach your purchase receipt here. Trademarks: openlcr, openlcr.Com, and the openlcr logo are th...

  • Page 5: Accessory Information

    Introduction for assistance, please call 1-800-211-pana (7262). 5 accessory information included accessories to order replacement accessories, call 1-800-332-5368. Tty users (hearing or speech impaired users) can call 1-866-605-1277. Additional/replacement accessories no. Accessory items order numbe...

  • Page 6: Important Safety

    Introduction 6 for assistance, please call 1-800-211-pana (7262). Important safety instructions when using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and...

  • Page 7: Warning:

    Introduction for assistance, please call 1-800-211-pana (7262). 7 l do not touch the plug with wet hands. L the ac adaptor is used as the main disconnect device. Ensure that the ac outlet is installed near the unit and is easily accessible. Battery to reduce the risk of fire or injury to persons, re...

  • Page 8: For Best Performance

    Introduction 8 for assistance, please call 1-800-211-pana (7262). For best performance base unit location/noise the base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: l placing the unit away from electrical...

  • Page 9: Connections

    Preparation for assistance, please call 1-800-211-pana (7262). 9 connections base unit charger unit (kx-tg2432 only) to single-line telephone jack (rj11c) telephone line cord to power outlet (120 v ac, 60 hz) ac adaptor raise the antenna. Fasten the ac adaptor cord. Hooks fasten the ac adaptor cord ...

  • Page 10: Battery Installation

    Preparation 10 for assistance, please call 1-800-211-pana (7262). Note: l use only the included panasonic ac adaptor pqlv19. L the ac adaptor must remain connected at all times. (it is normal for the adaptor to feel warm during use.) l the ac adaptor should be connected to a vertically oriented or f...

  • Page 11: Battery Charge

    Preparation for assistance, please call 1-800-211-pana (7262). 11 battery charge place the handset on the base unit or charger for 6 hours before initial use. L the unit will beep once, the charge indicator will light, and “charging” will be displayed. L “charge completed” is displayed when the batt...

  • Page 12: Battery Replacement

    Preparation 12 for assistance, please call 1-800-211-pana (7262). Battery performance after your panasonic battery is fully charged, you can expect the following performance: *1 handset is off the base unit or charger but not in use. Note: l battery power is consumed whenever the handset is off the ...

  • Page 13: Controls and Displays

    Preparation for assistance, please call 1-800-211-pana (7262). 13 controls and displays controls base unit a {locator/intercom 1} b {locator/intercom 2} c {locator/intercom} d { (repeat) e {>} (skip) f antenna g speaker h {erase} i {greeting rec} (recording) j {stop} k {greeting check} l display m c...

  • Page 14

    Preparation 14 for assistance, please call 1-800-211-pana (7262). Handset a speaker b soft key c headset jack d {c} (talk) e navigator key f {s} (sp-phone) g {*} (tone) h {pause}{redial} i ringer indicator message indicator j receiver k display l {menu} m {off} n {mute}{clear} o {hold}{intercom} p m...

  • Page 15

    Preparation for assistance, please call 1-800-211-pana (7262). 15 display base unit display items *1 kx-tg2432 only handset display items soft keys the handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L the functions displayed will vary d...

  • Page 16: Setting The Date and Time

    Preparation 16 for assistance, please call 1-800-211-pana (7262). Setting the date and time set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 42) when you play back messages. 1 press {menu}. 2 scroll to “date and time” by pr...

  • Page 17: Making Calls

    Making/answering calls for assistance, please call 1-800-211-pana (7262). 17 making calls 1 lift the handset and press {c}. L “talk” will be displayed. 2 dial the phone number. 3 when finished talking, press {off} or place the handset on the base unit or charger. Note: l “line in use” is displayed w...

  • Page 18: Answering Calls

    Making/answering calls 18 for assistance, please call 1-800-211-pana (7262). To make a call using the redial list the last 5 phone numbers dialed are stored in the redial list. 1 press {redial}. L the last number dialed will be displayed. 2 press {v} or {^} repeatedly to display the desired number. ...

  • Page 19: Useful Features During A

    Making/answering calls for assistance, please call 1-800-211-pana (7262). 19 useful features during a call hold button this feature allows you to put an outside call on hold. Kx-tg2431: press {hold} during an outside call. L “hold” will be displayed. L to return to the call, press {c} or {s}. Kx-tg2...

  • Page 20: 9P15556667777

    Making/answering calls 20 for assistance, please call 1-800-211-pana (7262). Clarity booster this feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature w...

  • Page 21

    Making/answering calls for assistance, please call 1-800-211-pana (7262). 21 for call waiting service users to use call waiting, you must subscribe to your telephone company’s call waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a ...

  • Page 22: Using The Phonebook

    Phonebook 22 for assistance, please call 1-800-211-pana (7262). Using the phonebook the handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook ...

  • Page 23

    Phonebook for assistance, please call 1-800-211-pana (7262). 23 calling someone in the phonebook phonebook items can be searched for alphabetically by scrolling through the phonebook items. 1 press {phonebook}. L for quick search, you can skip to step 3. 2 press {search}. 3 press {v} or {^} repeated...

  • Page 24: Copying Phonebook

    Phonebook 24 for assistance, please call 1-800-211-pana (7262). Chain dial feature this feature allows you to dial phone numbers from the phonebook while you are on a call. Example: using a long distance calling card 1 dial from the phonebook: 1-800-012-3456 (calling card access number). 2 when prom...

  • Page 25

    Phonebook for assistance, please call 1-800-211-pana (7262). 25 copying all items 1 press {menu}. 2 scroll to “copy phonebook” by pressing {v} or {^}, then press { >}. 3 scroll to “copy all items” by pressing {v} or {^}, then press { >}. L when all items have been copied, “complete” will be displaye...

  • Page 26: Using Caller Id Service

    Caller id service 26 for assistance, please call 1-800-211-pana (7262). Using caller id service this unit is caller id compatible. To use caller id features, you must subscribe to your telephone company’s caller id service. Caller id features when an outside call is being received, the calling party...

  • Page 27: Caller List

    Caller id service for assistance, please call 1-800-211-pana (7262). 27 caller list caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L caller information includes caller names and phone numbers, the date and time of...

  • Page 28

    Caller id service 28 for assistance, please call 1-800-211-pana (7262). Editing a caller’s phone number before calling back you can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 press {v} or {^} to enter the caller list. 2 press {v} or {^} repe...

  • Page 29

    Caller id service for assistance, please call 1-800-211-pana (7262). 29 erasing caller information erasing a selected item 1 press {v} or {^} to enter the caller list. 2 press {v} or {^} repeatedly to display the desired item. 3 press {clear}. L to erase other items, repeat from step 2. L to exit th...

  • Page 30: Intercom

    Intercom features 30 for assistance, please call 1-800-211-pana (7262). Intercom intercom calls can be made between a handset and the base unit (and between 2 handsets, kx-tg2432 only). Note: l if you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L if ...

  • Page 31

    Intercom features for assistance, please call 1-800-211-pana (7262). 31 for kx-tg2432 users call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L to confirm the handset’s extension number ([1] or [2]), pl...

  • Page 32: Transferring A Call (Kx-

    Intercom features 32 for assistance, please call 1-800-211-pana (7262). Transferring a call (kx- tg2432 only) outside calls can be transferred from one handset to the other. 1 during an outside call, press { intercom}. L the call will be put on hold. 2 to page the other handset, press { handset[1]} ...

  • Page 33: Guide to Handset Programming

    Programmable settings for assistance, please call 1-800-211-pana (7262). 33 guide to handset programming for your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {menu}, press {v} or {^} to scroll thr...

  • Page 34: Ringer Settings

    Programmable settings 34 for assistance, please call 1-800-211-pana (7262). *1 can be used to activate caller iq. See the leaflet included with this unit for more information. *2 “activate ciq?” is displayed if you have not subscribed to openlcr service. “turn ciq on?” is displayed when caller iq is...

  • Page 35: Ringer Setting

    Programmable settings for assistance, please call 1-800-211-pana (7262). 35 handset ringer tone you can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “tone 1”. 1 press {menu}. 2 scroll to “ringer setting” by pressing {v} or {^...

  • Page 36: Call Options

    Programmable settings 36 for assistance, please call 1-800-211-pana (7262). Call options auto talk when this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {c} . The default setting is off. 1 press {menu}. 2 scroll to “initial setting...

  • Page 37: Display Options

    Programmable settings for assistance, please call 1-800-211-pana (7262). 37 display options handset lcd contrast you can adjust the handset display contrast. There are 6 levels. The default setting is level 3. 1 press {menu}. 2 scroll to “initial setting” by pressing {v} or {^}, then press { >}. 3 s...

  • Page 38: Other Options

    Programmable settings 38 for assistance, please call 1-800-211-pana (7262). Note: l the setting should stay at 700 ms unless pressing {flash} fails to pick up the call waiting call. L if the unit is connected via a pbx, certain pbx functions (call transferring, etc.) may not work correctly. Consult ...

  • Page 39

    Programmable settings for assistance, please call 1-800-211-pana (7262). 39 1 handset: press {menu}. 2 scroll to “initial setting” by pressing {v} or {^}, then press { >}. 3 scroll to “registration” by pressing {v} or {^}, then press { >}. 4 kx-tg2431 base unit: press and hold {locator/ intercom} un...

  • Page 40

    Programmable settings 40 for assistance, please call 1-800-211-pana (7262). Programming via direct commands you can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need...

  • Page 41

    Programmable settings for assistance, please call 1-800-211-pana (7262). 41 *1 kx-tg2432 only. Note: l if you make a mistake or enter the wrong code, press {off} then start again by pressing {menu}. Set line mode { 0} {5} {3} { 1}: a {2}: b page 38 ring count { 0} {6} {1} { 2}–{7}: 2–7 rings { 0}: t...

  • Page 42: Answering System

    Answering system features 42 for assistance, please call 1-800-211-pana (7262). Answering system the unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 46. Important: l only 1 person ca...

  • Page 43: Turning The Answering

    Answering system features for assistance, please call 1-800-211-pana (7262). 43 to play back the greeting message press {greeting check}. Erasing your greeting message press {greeting check}, and then press {erase} while your greeting message is playing. L if you do not re-record your greeting messa...

  • Page 44: Listening to Messages

    Answering system features 44 for assistance, please call 1-800-211-pana (7262). Listening to messages when new messages have been recorded: – the message indicator on the base unit will flash. – the message indicator on the handset will flash slowly if the message alert feature is turned on (page 50...

  • Page 45

    Answering system features for assistance, please call 1-800-211-pana (7262). 45 note: l caller information for the erased messages will remain in the caller list. Listening to messages using the handset when new messages have been recorded, “new message” is displayed. 1 press {menu}. 2 press {select...

  • Page 46: Memory Capacity

    Answering system features 46 for assistance, please call 1-800-211-pana (7262). Calling back (caller id subscribers only) if caller id information was received for the call, you can call the caller back while listening to a message. Press {call} during playback. Note: l to edit the number before cal...

  • Page 47: Remote Operation

    Answering system features for assistance, please call 1-800-211-pana (7262). 47 remote operation using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different ...

  • Page 48: Answering System

    Answering system features 48 for assistance, please call 1-800-211-pana (7262). *1 if pushed within the first 5 seconds of a message, the previous message will be played. *2 to resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering syst...

  • Page 49

    Answering system features for assistance, please call 1-800-211-pana (7262). 49 ring count you can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “toll saver”. “toll saver”: the unit answers on the 2nd ring when new...

  • Page 50

    Answering system features 50 for assistance, please call 1-800-211-pana (7262). Message alert you can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 44). The default setting is off. 1 press {menu}. 2 scroll to “initial setting” by pre...

  • Page 51: Belt Clip

    Useful information for assistance, please call 1-800-211-pana (7262). 51 belt clip you can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip to remove the belt clip while pressing the top of the clip ( 1), pull the right edge in the direction of the arrow ...

  • Page 52: Wall Mounting

    Useful information 52 for assistance, please call 1-800-211-pana (7262). Wall mounting base unit the base unit can be mounted on a wall phone plate. 1 connect the ac adaptor and the telephone line cord. 2 insert the hooks on the wall mounting adaptor into the holes ( a) and (b) on the base unit. To ...

  • Page 53

    Useful information for assistance, please call 1-800-211-pana (7262). 53 3 adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 4 connect the telephone line cord. Mount the unit, then slide it down. L raise the antenna. To remove the wall m...

  • Page 54

    Useful information 54 for assistance, please call 1-800-211-pana (7262). Charger unit (kx-tg2432 only) the charger can be wall mounted, as shown below. 1 connect the ac adaptor. 2 drive the screws (not included) into the wall using the wall mount template (see below). 3 mount the charger ( 1). 4 sli...

  • Page 55: Error Messages

    Useful information for assistance, please call 1-800-211-pana (7262). 55 error messages if the unit detects a problem, one of the following messages will be displayed on the handset. *1 kx-tg2432 only display message cause & solution busy l the called handset is in use. *1 l the handset you tried to...

  • Page 56: Troubleshooting

    Useful information 56 for assistance, please call 1-800-211-pana (7262). Troubleshooting general use programmable settings problem cause & solution the unit does not work. L make sure that the battery is installed correctly (page 10). L check the connections (page 9). L fully charge the battery (pag...

  • Page 57

    Useful information for assistance, please call 1-800-211-pana (7262). 57 making/answering calls, intercom phonebook problem cause & solution static is heard, sound cuts in and out. Interference from other electrical units. L move the handset and the base unit away from other electrical appliances. L...

  • Page 58

    Useful information 58 for assistance, please call 1-800-211-pana (7262). Caller id while storing an item in the phonebook, the handset starts to ring. L a call is being received. Answer the call and start again from the beginning after hanging up. Copying stopped with an item displayed. L the destin...

  • Page 59

    Useful information for assistance, please call 1-800-211-pana (7262). 59 answering system the display exits the caller list while searching. L the handset automatically exits after 1 minute of inactivity. Problem cause & solution i cannot listen to messages from a remote location. L a touch tone pho...

  • Page 60

    Useful information 60 for assistance, please call 1-800-211-pana (7262). Battery charge power failure problem cause & solution “recharge battery” is displayed, 7 flashes or the handset beeps intermittently. L fully charge the battery (page 11). “charge for 6h” and 8 are displayed and the handset doe...

  • Page 61

    Useful information for assistance, please call 1-800-211-pana (7262). 61 important information about subscription services in order to use caller id, call waiting, or call waiting caller id (cwid), you must first contact your telephone company and subscribe to the desired service. L for more informa...

  • Page 62: Fcc and Other Information

    Useful information 62 for assistance, please call 1-800-211-pana (7262). Fcc and other information this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On the bottom of this equipment is a label that contains, among other information, a product identifier i...

  • Page 63

    Useful information for assistance, please call 1-800-211-pana (7262). 63 when you hold the phone to your ear, noise might be heard in your hearing aid. Some hearing aids are not adequately shielded from external rf (radio frequency) energy. If noise occurs, use an optional headset accessory or the s...

  • Page 64: Openlcr Service For The

    Useful information 64 for assistance, please call 1-800-211-pana (7262). Openlcr service for the caller iq feature this unit is compatible with service provided by openlcr. Important: see the leaflet included with this unit for more information. L if you have any questions regarding the openlcr serv...

  • Page 65: Technical Information

    Useful information for assistance, please call 1-800-211-pana (7262). 65 technical information base unit operating environment: 5 °c – 40 °c (41 °f – 104 °f) frequency: 2.4 ghz – 2.48 ghz dimensions: approx. Height 125 mm x width 140 mm x depth 135 mm (4 29 / 32 " x 5 1 / 2 " x 5 5 / 16 ") mass (wei...

  • Page 66

    Tg2431_2432(e).Book page 66 thursday, february 3, 2005 5:01 pm.

  • Page 67: Warranty

    ✄ useful information for assistance, please call 1-800-211-pana (7262). 67 warranty panasonic telephone limited warranty limited warranty coverage if your telephone (identified in your operating instructions) does not work properly because of a defect in materials or workmanship, panasonic consumer ...

  • Page 68

    Useful information 68 for assistance, please call 1-800-211-pana (7262). Limited warranty limits and exclusions this limited warranty only covers failures due to defects in materials or workmanship, and does not cover normal wear and tear or cosmetic damage. The limited warranty also does not cover ...

  • Page 69: Customer Services

    Useful information for assistance, please call 1-800-211-pana (7262). 69 customer services customer services directory obtain product information and operating assistance; locate your nearest dealer or servicenter; purchase parts and accessories; or make customer service and literature requests by v...

  • Page 70: Index

    Index 70 for assistance, please call 1-800-211-pana (7262). Index a accessories: 5 answering calls: 18 answering system: 42 auto talk: 18, 36 b backlit display: 15 backlit handset keypad: 15 base unit location: 8 battery charge: 11 installation: 10 performance: 12 replacement: 12 strength: 11 belt c...

  • Page 71

    Index for assistance, please call 1-800-211-pana (7262). 71 registration: 38 remote code: 48 remote operation: 47 ring count: 49 ringer tone: 35 volume: 34 ringer off: 18, 34 rotary service, tone dialing: 21 s safety instructions: 6 soft keys: 15 sp-phone: 17 t technical information: 65 time adjustm...

  • Page 72

    If you need assistance with setup or operation; 1 visit our website: http://www.Panasonic.Com/consumersupport 2 contact us via the web at: http://www.Panasonic.Com/contactinfo 3 call us at: 1-800-211-pana (7262) or 1-800-833-9626 tty users (hearing or speech impaired users) can call 1-877-833-8855. ...