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  5. Operating Instructions Manual

Panasonic KX-TG2431NZ Operating Instructions Manual

Manual is about: 2.4 GHz Digital Cordless Answering System

Summary of KX-TG2431NZ

  • Page 1

    This unit is compatible with caller id. To use this feature, you must subscribe to the appropriate service offered by your service provider. Please read these operating instructions before using the unit and save for future reference. Charge the battery for 6 hours before initial use. 2.4 ghz digita...

  • Page 2: Introduction

    Table of contents 2 introduction your phone . . . . . . . . . . . . . . . . . . . . 4 accessory information . . . . . . . . . . . . . . 5 important safety instructions . . . . . . . . . 6 for best performance . . . . . . . . . . . . . . . 8 preparation connections . . . . . . . . . . . . . . . . . ....

  • Page 3: Useful Information

    Table of contents 3 listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 44 listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 45 memory capacity . . . . . . . . . . . . . . . . . 46 remote operation . . . . . . . . . . . . . . ...

  • Page 4

    Introduction 4 thank you for purchasing a panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Attach your purchase receipt here. Your phone l references in these operating instructions to the charger and to the other handset are for kx-tg243...

  • Page 5: Accessory Information

    Introduction 5 accessory information included accessories additional/replacement accessories no. Accessory items quantity kx-tg2431nz kx-tg2432nz 1 ac adaptor 1 2 2 telephone line cord 1 1 3 battery 1 2 4 handset cover 1 2 5 belt clip 1 2 6 charger – 1 1 2 3 4 5 6 accessory items order number rechar...

  • Page 6: Important Safety

    Introduction 6 important safety instructions when using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this u...

  • Page 7: Warning:

    Introduction 7 l do not touch the plug with wet hands. L the ac adaptor is used as the main disconnect device. Ensure that the ac outlet is installed near the unit and is easily accessible. Battery to reduce the risk of fire or injury to persons, read and follow these instructions. L use only the ba...

  • Page 8: For Best Performance

    Introduction 8 part of the system or to any peripherals may void the emc compliance of the system or the peripherals. L the unit’s answering system only responds to distinctive alert cadence(s) da1 and da2. L not all telephones will respond to incoming ringing when connected to the extension socket....

  • Page 9

    Introduction 9 following places: near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc. L operating near 2.4 ghz electrical appliances may cause interference. Move away from the electrical appliances. Routine care l wipe the outer surface of the unit with a...

  • Page 10: Connections

    Preparation 10 connections base unit charger (kx-tg2432nz only) note: l use only the included panasonic ac adaptor pqlv19al. L the ac adaptor must remain connected at all times. (it is normal for the adaptor to feel warm during use.) l the ac adaptor should be connected to a vertically oriented or f...

  • Page 11: Battery Installation

    Preparation 11 l the unit’s answering system will not answer incoming calls on your faxability number. If you subscribe to an adsl service l please attach a noise filter (contact your adsl provider) to the telephone line between the base unit and the telephone line jack in the event of the following...

  • Page 12: Battery Charge

    Preparation 12 battery charge place the handset on the base unit or charger for 6 hours before initial use. L the unit will beep once, the charge indicator will light, and “charging” will be displayed. L “charge completed” is displayed when the battery has been fully charged. The charge indicator wi...

  • Page 13: Battery Replacement

    Preparation 13 battery performance after your panasonic battery is fully charged, you can expect the following performance: *1 handset is off the base unit or charger but not in use. Note: l battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not ...

  • Page 14: Controls and Displays

    Preparation 14 controls and displays controls base unit a {locator/intercom 1} b {locator/intercom 2} c {locator/intercom} d { (repeat) e {>} (skip) f antenna g speaker h {erase} i {greeting rec} (recording) j {stop} k {greeting check} l display m charge contacts n mic (microphone) o charge indicato...

  • Page 15

    Preparation 15 handset a speaker b soft key c headset jack d {c} (talk) e navigator key f {s} (sp-phone) g {pause} {redial} h ringer indicator message indicator i receiver j display k {menu} l {off} m {mute} {clear} n {hold} {intercom} o microphone p charge contacts charger (kx-tg2432nz only) a char...

  • Page 16

    Preparation 16 display base unit display items *1 kx-tg2432nz only handset display items soft keys the handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L the functions displayed will vary depending on how you are using the unit. L when a ...

  • Page 17: Setting The Date and Time

    Preparation 17 setting the date and time set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 42) when you play back messages. 1 press {menu}. 2 scroll to “date and time” by pressing {v} or {^}, then press { >} or {select}. 3 e...

  • Page 18: Making Calls

    Making/answering calls 18 making calls 1 lift the handset and press {c}. L “talk” will be displayed. 2 dial the phone number. 3 when finished talking, press {off} or place the handset on the base unit or charger. Note: l “line in use” is displayed when someone is talking on the other handset (kx-tg2...

  • Page 19: Answering Calls

    Making/answering calls 19 to make a call using the redial list the last 5 phone numbers dialled are stored in the redial list. 1 press {redial}. L the last number dialled will be displayed. 2 press {v} or {^} repeatedly to display the desired number. L to delete the displayed number, press {clear}. ...

  • Page 20: Useful Features During A

    Making/answering calls 20 useful features during a call hold button this feature allows you to put an outside call on hold. Kx-tg2431nz: press {hold} during an outside call. L “hold” will be displayed. L to return to the call, press {c} or {s}. Kx-tg2432nz: 1 press {hold} during an outside call. L t...

  • Page 21: 9P0555666777

    Making/answering calls 21 clarity booster this feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold...

  • Page 22

    Making/answering calls 22 for call waiting service users to use call waiting, you must subscribe to your telephone company’s call waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiti...

  • Page 23: Using The Phonebook

    Phonebook 23 using the phonebook the handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 press {phonebook}. 2 press {add}. L the display s...

  • Page 24

    Phonebook 24 character table the dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first press { >} to move the cursor to the next space. To edit/correct a mistake...

  • Page 25

    Phonebook 25 editing items in the phonebook 1 press {phonebook}, then press { search}. 2 press {v} or {^} repeatedly to display the desired item. 3 press {edit}. 4 edit the name if necessary. See the character table on page 24 for character entry. 5 press {next}. 6 edit the phone number if necessary...

  • Page 26: Copying Phonebook

    Phonebook 26 copying phonebook items (kx-tg2432nz only) you can copy one or all of the phonebook items of one handset to the phonebook of the other handset. Important: l make sure the destination handset is not in use. L do not place your handset on the base unit or charger until copying has finishe...

  • Page 27: Using Caller Id Service

    Caller id service 27 using caller id service important: l this unit is caller id compatible. To use caller id features, you must subscribe to your telephone company’s caller id service. For all local and national incoming calls, your display will show the area code (e.G. 09 for auckland) or the cell...

  • Page 28: Caller List

    Caller id service 28 caller list caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L caller information includes phone numbers, the date and time of calls, and the number of times each caller called. Missed calls if ...

  • Page 29

    Caller id service 29 editing a caller’s phone number before calling back you can edit a phone number in the caller list. 1 press {v} or {^} to enter the caller list. 2 press {v} or {^} repeatedly to display the desired item. 3 press {edit}. 4 add or erase digits to the beginning of the number as nec...

  • Page 30: Intercom

    Intercom features 30 intercom intercom calls can be made between a handset and the base unit (and between 2 handsets, kx-tg2432nz only). Note: l if you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L if you receive a phone call while talking on the int...

  • Page 31

    Intercom features 31 for kx-tg2432nz users call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L to confirm the handset’s extension number ([1] or [2]), place the handset on the base unit or charger. L th...

  • Page 32: Transferring A Call (Kx-

    Intercom features 32 transferring a call (kx- tg2432nz only) outside calls can be transferred from one handset to the other. 1 during an outside call, press { intercom}. L the call will be put on hold. 2 to page the other handset, press { handset[1]} or {handset[2]}. 3 wait for the paged party to an...

  • Page 33: Guide to Handset Programming

    Programmable settings 33 guide to handset programming for your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To programme, press {menu}, press {v} or {^} to scroll through the menu, and press { >} or {select} when th...

  • Page 34: Ringer Settings

    Programmable settings 34 l to go back to the previous menu, press { back}, or press {>} or {select} while “(go back)” is displayed. Ringer settings handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is high. 1 press {menu}. 2 scroll to “ringer setting” by pressin...

  • Page 35: Ringer Setting

    Programmable settings 35 handset ringer tone you can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “tone 1”. 1 press {menu}. 2 scroll to “ringer setting” by pressing {v} or {^}, then press { >}. 3 scroll to “ringer tone” by pr...

  • Page 36: Call Options

    Programmable settings 36 call options auto talk when this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {c} . The default setting is off. 1 press {menu}. 2 scroll to “initial setting” by pressing {v} or {^}, then press { >}. 3 scroll...

  • Page 37: Telephone Settings

    Programmable settings 37 telephone settings recall time the recall time depends on your telephone exchange or host pbx. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms” (default), or “700ms”. 1 press {menu}. 2 scroll to “initial setting” by pressing {v} or ...

  • Page 38: Other Options

    Programmable settings 38 other options dial lock this feature prohibits making outside calls. The default setting is off. Important: l when dial lock is turned on, only phone numbers stored in the phonebook as emergency numbers (numbers stored with a # at the beginning of the name) can be dialled us...

  • Page 39

    Programmable settings 39 l have the handset and base unit near each other when re-registering the handset. L kx-tg2432nz only: confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger. If you re-register the handset using the oth...

  • Page 40

    Programmable settings 40 programming via direct commands you can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of...

  • Page 41

    Programmable settings 41 *1 kx-tg2432nz only note: l if you make a mistake or enter the wrong code, press {off} then start again by pressing {menu}. Recording time { 0} {6} {2} { 1}: 1 minute { 2}: 2 minutes { 3}: 3 minutes { 0}: greeting only page 50 remote code { 0} {6} {3} go to step 5 on page 48...

  • Page 42: Answering System

    Answering system features 42 answering system the unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 46. Important: l only 1 person can access the answering system (listen to messages, ...

  • Page 43: Turning The Answering

    Answering system features 43 to play back the greeting message press {greeting check}. Erasing your greeting message press {greeting check}, and then press {erase} while your greeting message is playing. L if you do not re-record your greeting message, the unit will use a pre- recorded greeting mess...

  • Page 44: Listening to Messages

    Answering system features 44 listening to messages when new messages have been recorded: – the message indicator on the base unit will flash. – the message indicator on the handset will flash slowly if the message alert feature is turned on (page 50). The base unit display will show the number of me...

  • Page 45

    Answering system features 45 note: l caller information for the erased messages will remain in the caller list. Listening to messages using the handset when new messages have been recorded, “new message” is displayed. 1 press {menu}. 2 press {select} at “message play”. L the unit will announce the n...

  • Page 46: Memory Capacity

    Answering system features 46 calling back (caller id subscribers only) if caller id information was received for the call, you can call the caller back while listening to a message. Press {call} during playback. Note: l to edit the number before calling back, press {edit} and edit the number (page 2...

  • Page 47: Remote Operation

    Answering system features 47 remote operation using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. Important: l in order to operate the an...

  • Page 48: Answering System

    Answering system features 48 *1 if pushed within the first 5 seconds of a message, the previous message will be played. *2 to resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely if the answering system is off, you can...

  • Page 49

    Answering system features 49 ring count you can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “toll saver”. “toll saver”: the unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring w...

  • Page 50

    Answering system features 50 caller’s recording time you can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): caller messages are limited to 1 minute to 3 minutes. “greeting only”: the unit plays the greeting message but does not record caller m...

  • Page 51: Belt Clip

    Useful information 51 belt clip you can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip to remove the belt clip while pressing the top of the clip ( 1), pull the right edge in the direction of the arrow ( 2). Headset (optional) connecting an optional hea...

  • Page 52: Wall Mounting

    Useful information 52 wall mounting base unit the base unit can be mounted on a wall. 1 connect the ac adaptor and the telephone line cord. 2 drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord. Mount the unit, then slide it down. ...

  • Page 53

    Useful information 53 wall mount template for the charger 25.4 mm charger (kx-tg2432nz only) the charger can be wall mounted, as shown below. 1 connect the ac adaptor. 2 drive the screws (not included) into the wall using the wall mount template (see below). 3 mount the charger ( 1). 4 slide it down...

  • Page 54: Error Messages

    Useful information 54 error messages if the unit detects a problem, one of the following messages will be displayed on the handset. *1 kx-tg2432nz only display message cause & solution busy l the called handset is in use. *1 l the handset you tried to copy phonebook items to is in use. *1 l the hand...

  • Page 55: Troubleshooting

    Useful information 55 troubleshooting general use programmable settings problem cause & solution the unit does not work. L make sure that the battery is installed correctly (page 11). L check the connections (page 10). L fully charge the battery (page 12). L clean the charge contacts and charge agai...

  • Page 56

    Useful information 56 making/answering calls, intercom problem cause & solution static is heard, sound cuts in and out. Interference from other electrical units. L move the handset and the base unit away from other electrical appliances. L move closer to the base unit. L raise the base unit antenna....

  • Page 57

    Useful information 57 phonebook caller id problem cause & solution i cannot store an item in the phonebook. L you cannot store an item in the phonebook while the handset is in talk, speakerphone or intercom mode, or while listening to messages. L do not pause for over 1 minute while storing. L dial ...

  • Page 58

    Useful information 58 answering system problem cause & solution i cannot listen to messages from a remote location. L a touch tone phone is required for remote operation. L press the remote code correctly and press each key firmly (page 47). L the answering system is off. Turn it on (page 48). The o...

  • Page 59

    Useful information 59 battery charge power failure problem cause & solution “recharge battery” is displayed, 7 flashes or the handset beeps intermittently. L fully charge the battery (page 12). “charge for 6h” and 8 are displayed and the handset does not work. L the battery has been discharged. Full...

  • Page 60: Technical Information

    Useful information 60 technical information base unit operating environment: 5 °c – 40 °c frequency: 2.4 ghz – 2.48 ghz dimensions: approx. Height 125 mm x width 140 mm x depth 135 mm mass (weight): approx. 312 g power consumption: standby: approx. 2.7 w maximum: approx. 5.0 w power supply: ac adapt...

  • Page 61: Index

    Index 61 index a accessories: 5 answering calls: 19 answering system: 42 area code: 37 auto talk: 19, 36 b backlit display: 16 backlit handset keypad: 16 base unit location: 8 battery charge: 12 installation: 11 performance: 13 replacement: 13 strength: 12 belt clip: 51 c caller id service: 27 calle...

  • Page 62

    Index 62 ringer tone: 35 volume: 34 ringer off: 19, 34 s safety instructions: 6 soft keys: 16 sp-phone: 18 t technical information: 60 time adjustment: 39 toll saver: 49 transferring a call: 32 troubleshooting answering system: 58 battery charge: 59 caller id: 57 general use: 55 making/answering cal...

  • Page 64

    Copyright: this material is copyrighted by panasonic communications co., ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of panasonic communications co., ltd. © 2005 panasonic communications co., ltd. All right...