1. DL manuals
  2. Panasonic
  3. Telephone
  4. KX-TG4771B
  5. Operating Instructions Manual

Panasonic KX-TG4771B Operating Instructions Manual

Other manuals for KX-TG4771B: Service Manual
Manual is about: Digital Corded/Cordless Answering System

Summary of KX-TG4771B

  • Page 1

    Operating instructions digital corded/cordless answering system model shown is kx-tg4771. Model no. Kx-tg4771 kx-tg4772 kx-tg242sk kx-tg4773 kx-tg243sk before initial use, see “getting started” on page 8. Thank you for purchasing a panasonic product. Please read these operating instructions before u...

  • Page 2

    Introduction model composition ..............................................3 accessory information ........................................3 important information for your safety ....................................................5 important safety instructions ...............................6 fo...

  • Page 3: Model Composition

    Model composition series model no. Base unit handset part no. Part no. Quantity kx-tg4771 series kx-tg4771 kx-tg4771 kx-tga470 1 kx-tg4772 kx-tg4771 kx-tga470 2 kx-tg242sk kx-tg4771 kx-tga470 2 kx-tg4773 kx-tg4771 kx-tga470 3 kx-tg243sk kx-tg4771 kx-tga470 3 accessory information supplied accessorie...

  • Page 4

    Additional/replacement accessories please contact your nearest panasonic dealer for sales information (page 51). Accessory item order number rechargeable batteries hhr-4dpa *1 r to order, please call 1-800-332-5368 or visit http://www.Panasonic.Com/batterystore battery type: – nickel metal hydride (...

  • Page 5: For Your Safety

    For your safety to prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. Warning power connection r use only the power source marked on the product. R do not overload power outlets and extension cord...

  • Page 6: For Best Performance

    Important safety instructions when using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry ...

  • Page 7

    R operating conditions: 0 °c – 40 °c (32 °f – 104 °f), 20 % – 80 % relative air humidity (dry) note: r design and specifications are subject to change without notice. R the illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.Panasoni...

  • Page 8: Setting Up

    Setting up connections r use only the supplied panasonic ac adaptor pnlv226. N base unit correct *dsl/adsl filter (not supplied) is required if you “click” “click” “click” have dsl/adsl service. Incorrect press plug firmly. Hook to power outlet dsl/adsl filter* to single-line telephone jack (rj11c) ...

  • Page 9: Note When Setting Up

    Note when setting up note for connections r the ac adaptor must remain connected at all times. (it is normal for the adaptor to feel warm during use.) r the ac adaptor should be connected to a vertically oriented or floor-mounted ac outlet. Do not connect the ac adaptor to a ceiling-mounted ac outle...

  • Page 10: Controls

    Controls base unit a b d e f e g a c vol. J k h i l m n o p b corded handset receiver speaker display microphone dial keypad (*: tone) desk stand/wall mounting adaptor r the adaptor is a removable attachment for desk stand or wall mounting use (page 40). Mholdn mredialn mpausen mflashn mcall waitn m...

  • Page 11: Belt Clip

    M n (talk) headset jack dial keypad (*: tone) receiver display mcall waitnmflashn moffn microphone charge contacts n control type soft keys the handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – mdn, mcn, mfn, or m...

  • Page 12: Initial Settings

    Item meaning in use answering system is being used by the base unit or another handset. Line in use someone is using the line. Initial settings n direct command code: programmable settings can be accessed by pressing mmenun, # and then the corresponding code on the dial keypad (page 20). Example: pr...

  • Page 13: Making Calls

    Making calls using the base unit 1 dial the phone number. R to correct a digit, press mclearn. 2 lift the corded handset. 3 when you finish talking, place the corded handset on the cradle. Note: r you can also dial the phone number after lifting the corded handset. Using the speakerphone 1 during a ...

  • Page 14: Answering Calls

    Pause (for pbx/long distance service users) a pause is sometimes required when making calls using a pbx or long distance service. When storing a calling card access number and/or pin in the phonebook, a pause is also needed (page 19). Example: if you need to dial the line access number “9” when maki...

  • Page 15

    Handset 1 press mmenun during an outside call. 2 mbn: “hold” a mselectn 3 to release hold, press m n. R the base unit user can take the call by lifting the corded handset. R another handset user can take the call by pressing m n. Note for base unit and handset: r if a call is kept on hold for more t...

  • Page 16

    Note: r when this feature is activated, is displayed while talking. R depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. R this feature is not available while using the speakerphone. C...

  • Page 17: Shared Phonebook

    Shared phonebook the shared phonebook allows you to make calls without having to dial manually. The base unit and any handset registered to the base unit can use the shared phonebook. You can add 100 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired grou...

  • Page 18

    Finding and calling from a phonebook entry base unit / handset scrolling through all entries 1 m n 2 mbn: select the desired entry. 3 proceed with the operation for your unit. Base unit: lift the corded handset. Handset: m n searching by first character 1 m n 2 press the dial key (0 – 9 or #) which ...

  • Page 19

    Note: r when storing a calling card access number and your pin in the phonebook as one phonebook entry, press mpausen to add pauses after the number and pin as necessary (page 14). R if you have rotary/pulse service, you need to press * (tone) before pressing m n on the base unit or mmenun on the ha...

  • Page 20: Programmable Settings

    Programmable settings you can customize the unit by programming the following features. To access the features, there are 2 methods. Base unit / handset n scrolling through the display menus 1 mmenun 2 proceed with the operation for your unit. Base unit: press mcn, mdn, m n, or m n to select the des...

  • Page 21

    Main menu: “ringer volume” operation settings code adjusting the ringer volume. (base unit) off–6 #160 14 main menu: “initial settings” sub-menu 1 sub-menu 2 settings code contrast (display contrast) – level 1–6 #145 – caller id edit (caller id number auto edit) – on> off #214 29 change language (di...

  • Page 22

    Sub-menu 1 sub-menu 2 settings code answer on *1 – – #327 31 answer off *1 – – #328 31 main menu: “v.M. Access” (v.M.: voice mail) operation code listening to voice mail messages. #330 36 main menu: “intercom” operation code paging the desired unit. #274 38 main menu: “set date & time” sub-menu 1 su...

  • Page 23

    Sub-menu 1 sub-menu 2 settings code call block *1 – – #217 26 block w/o num *1, *2 (block calls without phone number) 1: on 0: off> #240 26 voice mail store vm access# *1 (vm: voice mail) – #331 36 vm tone detect *1 1: on> 0: off #332 36 message alert – 1: on> 0: off #340 35 lcd contrast (display co...

  • Page 24

    *3 this feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “caller id auto”. To turn this feature off, select “manual”. (caller id subscribers only) to use this feature, set the date and ...

  • Page 25: Special Programming

    Special programming alarm an alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: r set the date and time beforehand (page 12). Handset 1 mmenun#720 2 mbn: select the desired alarm option. A mselectn off turns alarm off. Go to step 7. Once an alarm ...

  • Page 26: Registering A Unit

    Call block (caller id subscribers only) this feature allows the unit to reject calls when: – the unit receives a call from a phone number stored in the call block list as unwanted (“storing unwanted callers”, page 26). – the unit receives a call without phone number (“blocking incoming calls without...

  • Page 27

    Registering a handset to the base unit the supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. 1 handset: mmenun#130 2 base unit: press and hold mlocatorn for about 5 seconds until the registration tone sounds...

  • Page 28: Using Caller Id Service

    Using caller id service important: r this unit is caller id compatible. To use caller id features, you must subscribe to a caller id service. Contact your service provider/telephone company for details. Caller id features base unit / handset when an outside call is being received, the caller’s name ...

  • Page 29: Caller List

    Handset 1 m n a mmenun 2 mbn: “group” a mselectn 3 mbn: select the desired group. A mselectn 4 mbn: select the current setting of the ringer id. A mselectn 5 mbn: select the desired ringer tone. A msaven 6 moffn caller list important: r only 1 person can access the caller list at a time. R make sure...

  • Page 30

    Note: r phone numbers from the 4 most recently edited area codes are automatically edited. Erasing selected caller information base unit / handset 1 proceed with the operation for your unit. Base unit: mcidn handset: mfn cid 2 mbn: select the desired entry. 3 merasen a mbn: “yes” a mselectn 4 procee...

  • Page 31: Answering System

    Answering system the answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “greeting only” as the recording time setting (page 35). Important: r only 1 per...

  • Page 32: Listening To Messages

    5 moffn using a pre-recorded greeting message the unit provides 2 pre-recorded greeting messages: – if you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – if the message recording time (page 35) is set to “greeting only”, ...

  • Page 33: Remote Operation

    Note: r to switch to the receiver, press m n. Operating the answering system mmenun a mbn: “answering device” a mselectn key operation mjn or mkn adjust the receiver/speaker volume (during playback) 1 or mfn repeat message (during playback) *1 2 or men skip message (during playback) 3 enter the “set...

  • Page 34: Answering System Settings

    4 when finished, hang up. Voice guidance n when the english voice guidance is selected during remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. N when the spanish voice guidance is selecte...

  • Page 35

    If your service provider/telephone company cannot do this: – set this unit’s “ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the vo...

  • Page 36: Voice Mail Service

    Voice mail service voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is...

  • Page 37

    Base unit to listen to voice mail messages, you have to dial your voice mail access number manually. Handset 1 mvmn or mmenun#330 r the speakerphone turns on. R if there are no new messages in the voice mail, mvmn is not displayed. 2 follow the pre-recorded instructions. 3 when finished, press moffn...

  • Page 38: Intercom

    Intercom intercom calls can be made: – between the base unit and a handset – between handsets note: r when paging unit(s), the paged unit(s) beeps for 1 minute. R if you receive an outside call while talking on the intercom, you hear 2 tones. – to answer the call with the base unit, place the corded...

  • Page 39

    4 to complete the transfer: press moffn. R the outside call is being routed to the destination unit. To establish a conference call: mmenun a mbn: “conference” a mselectn r to leave the conference, press moffn. The other 2 parties can continue the conversation. R to put the outside call on hold: mme...

  • Page 40: Wall Mounting

    Wall mounting the base unit can be mounted on a wall by changing the wall mounting adaptor’s position. Note: r make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit 1 to remove the wall mounting adaptor, push down the release levers (a). Remove ...

  • Page 41: Error Messages

    Error messages display message cause/solution base no power or no link. Re-connect base ac adaptor. R the handset has lost communication with the base unit. Move closer to the base unit and try again. R unplug the base unit’s ac adaptor to reset the unit. Reconnect the adaptor and try again. R the h...

  • Page 42

    Problem cause/solution i cannot hear a dial tone. R the base unit’s ac adaptor or telephone line cord is not connected. Check the connections. R disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our...

  • Page 43

    Problem cause/solution the handset does not ring. R the ringer volume is turned off. Adjust the ringer volume (page 14). R silent mode is turned on. Turn it off (page 25). The base unit does not ring. R the ringer volume is turned off. Adjust the ringer volume (page 14). I cannot make a call. R the ...

  • Page 44

    Problem cause/solution the 2nd caller’s information is not displayed during an outside call. R in order to use caller id, call waiting, or call waiting caller id (cwid), you must first contact your service provider/ telephone company and subscribe to the desired service. After subscribing, you may n...

  • Page 45: Fcc And Other Information

    Fcc and other information this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format us:acj----------. If requested, this number must be provided...

  • Page 46

    Frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or tel...

  • Page 47: Guía Rápida Española

    Guía rápida española instalación unidad base auricular cargador cargue aproximadamente durante 7 horas l use solo el adaptador de corriente panasonic pnlv226 incluido. L para sujetar el cable del adaptador de corriente al gancho de la unidad base. Consulte la “connections” (conexiones) del manual de...

  • Page 48

    Sugerencias de operación teclas de función cada unidad incluye 3 teclas de función. Al oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. {c}, {menu}, {remr.} y otras funciones adicionales se asignan a las teclas de función. Preste aten...

  • Page 49

    Fecha y hora (auricular) 1 {menu} (1)1 2 introduzca el día, mes y año actuales. S {ok} 3 introduzca la hora y minuto actuales (formato de reloj de 24 horas). 4 {guarda} s {off} operaciones básicas cómo hacer y contestar llamadas (unidad base/auricular) para hacer llamadas unidad base: marque el núme...

  • Page 50

    Contestador de llamadas para escuchar mensajes (unidad base/auricular) unidad base: {6} (play) auricular: para escuchar mensajes nuevos: {repro.} o {menu} (323 para escuchar todos los mensajes: {menu} (324 preguntas frecuentes pregunta causa y solución ¿por qué aparece _? L el auricular está demasia...

  • Page 51: Customer Services

    Customer services customer services directory (united states and puerto rico) obtain product information and operating assistance; locate your nearest dealer or service center; purchase parts and accessories; or make customer service and literature requests by visiting our web site at: http://www.Pa...

  • Page 52: Panasonic Telephone Products

    Warranty (for united states and puerto rico) panasonic corporation of north america one panasonic way, secaucus, new jersey 07094 limited warranty coverage if your product does not work properly because of a defect in materials or workmanship, panasonic corporation of north america (referred to as “...

  • Page 53

    Limited warranty limits and exclusions this limited warranty only covers failures due to defects in materials or workmanship, and does not cover normal wear and tear or cosmetic damage. The limited warranty also does not cover damages which occurred in shipment, or failures which are caused by produ...

  • Page 54: Index

    Index # 4-way conference: 16 a additional handset: 26 alarm: 25 answering calls: 14 answering system call screening: 31 erasing messages: 32, 33, 34 greeting message: 31 greeting only: 35 listening to messages: 32, 33 number of rings: 34 recording time: 35 remote access code: 33 remote operation: 33...

  • Page 55

    55 notes tg477x(en-en)_1130_ver021.Pdf 55 2011/11/30 15:57:57.

  • Page 56: Important!

    1 reconnect ac adaptor to the base unit. 2 check if telephone line cord is connected. 3 use rechargeable ni-mh batteries. (alkaline/manganese/ni-cd batteries cannot be used.) 4 read troubleshooting page in the operating instructions. Visit our web site: http://www.Panasonic.Com/help l faq and troubl...