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  5. Operating Instructions Manual

Panasonic KX-TG5831AL Operating Instructions Manual

Manual is about: 5.8 GHz Digital Cordless Answering System / with Dual Handsets

Summary of KX-TG5831AL

  • Page 1

    This unit is compatible with caller id. To use this feature, you must subscribe to the appropriate service offered by your service provider. Please read these operating instructions before using the unit and save for future reference. Charge the battery for 6 hours before initial use. 5.8 ghz digita...

  • Page 2

    Table of contents 2 introduction your phone . . . . . . . . . . . . . . . . . . . . 4 accessory information . . . . . . . . . . . . . . 5 important safety instructions . . . . . . . . . 6 for best performance . . . . . . . . . . . . . . . 8 preparation connections . . . . . . . . . . . . . . . . . ....

  • Page 3

    Table of contents 3 listening to messages . . . . . . . . . . . . . 43 listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 43 listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 44 memory capacity . . . . . . . . . . . . . . . ....

  • Page 4

    Introduction 4 thank you for purchasing a panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Attach your purchase receipt here. Your phone l references in these operating instructions to the charger and to the other handset are for kx-tg583...

  • Page 5

    Introduction 5 accessory information included accessories additional/replacement accessories no. Accessory items quantity kx-tg5831al kx-tg5832al 1 ac adaptor for base unit 1 1 2 telephone line cord 1 1 3 telephone plug 1 1 4 wall mounting adaptor 1 1 5 battery 1 2 6 handset cover 1 2 7 belt clip 1 ...

  • Page 6

    Introduction 6 important safety instructions when using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this u...

  • Page 7

    Introduction 7 l do not touch the plug with wet hands. L the ac adaptor is used as the main disconnect device. Ensure that the ac outlet is installed near the unit and is easily accessible. Battery to reduce the risk of fire or injury to persons, read and follow these instructions. L use only the ba...

  • Page 8

    Introduction 8 for best performance base unit location/noise the base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: l placing the unit away from electrical appliances such as a tv, personal computer or anot...

  • Page 9

    Preparation 9 connections base unit charger (kx-tg5832al only) note: l base unit: use only the included panasonic ac adaptor pqlv1al. L charger: use only the included panasonic ac adaptor kx-tca1al. L the ac adaptor must remain connected at all times. (it is normal for the adaptor to feel warm durin...

  • Page 10

    Preparation 10 if you subscribe to an adsl service l please attach a noise filter (contact your adsl provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – noise is heard during conversations. – caller id features (page 25) do not function ...

  • Page 11

    Preparation 11 battery charge place the handset on the base unit or charger for 6 hours before initial use. L the unit will beep once, the charge indicator will light, and “charging” will be displayed. L “charge completed” is displayed when the battery has been fully charged. The charge indicator wi...

  • Page 12

    Preparation 12 battery performance after your panasonic battery is fully charged, you can expect approximately the following performance: *1 handset is off the base unit or charger but not in use. Note: l battery power is consumed whenever the handset is off the base unit or charger, even when the h...

  • Page 13

    Preparation 13 controls and displays controls base unit a {locator/intercom 1} b {locator/intercom 2} c {locator/intercom} d charge indicator e antenna f speaker g display h {answer on} answer on indicator i {greeting rec} (recording) j {greeting check} k {erase} l charge contacts m mic (microphone)...

  • Page 14

    Preparation 14 handset a speaker b soft key c headset jack d {c} (talk) e navigator key f {s} (sp-phone) g {pause}{redial} h ringer indicator message indicator i receiver j display k {menu} l {off} m {mute}{clear} n {hold}{intercom} o microphone p charge contacts charger (kx-tg5832al only) a charge ...

  • Page 15

    Preparation 15 display base unit display items *1 kx-tg5832al only handset display items soft keys the handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L the functions displayed will vary depending on how you are using the unit. L when a ...

  • Page 16: Date and Time

    Preparation 16 setting the date and time set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 41) when you play back messages. 1 press {menu}. 2 scroll to “date and time” by pressing {v} or {^}, then press { >} or {select}. 3 e...

  • Page 17: 3334444

    Making/answering calls 17 making calls 1 lift the handset and press {c}. L “talk” will be displayed. 2 dial the phone number. 3 when finished talking, press {off} or place the handset on the base unit or charger. Note: l “line in use” is displayed when someone is talking on the other handset (kx-tg5...

  • Page 18

    Making/answering calls 18 to make a call using the redial list the last 5 phone numbers dialled are stored in the redial list. 1 press {redial}. L the last number dialled will be displayed. 2 press {v} or {^} repeatedly to display the desired number. L to delete the displayed number, press {clear}. ...

  • Page 19

    Making/answering calls 19 useful features during a call hold button this feature allows you to put an outside call on hold. Kx-tg5831al: press {hold} during an outside call. L “hold” will be displayed. L to return to the call, press {c} or {s}. Kx-tg5832al: 1 press {hold} during an outside call. L t...

  • Page 20: 9P0555666777

    Making/answering calls 20 clarity booster this feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold...

  • Page 21

    Phonebook 21 using the phonebook the handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook 1 press {phonebook}. 2 press {add}. L the display s...

  • Page 22

    Phonebook 22 to edit/correct a mistake press { } to move the cursor to the character or number you wish to erase, then press {clear}. Enter the appropriate character or number. Note: l press and hold {clear} to erase all characters or numbers. Calling someone in the phonebook phonebook items can be ...

  • Page 23

    Phonebook 23 chain dial feature this feature allows you to dial phone numbers from the phonebook while you are on a call. Example: using a long distance calling card 1 dial from the phonebook: 18000123456 (calling card access number). 2 when prompted, dial from the phonebook: 1234 (calling card pin)...

  • Page 24

    Phonebook 24 copying all items 1 press {menu}. 2 scroll to “copy phonebook” by pressing {v} or {^}, then press { >}. 3 scroll to “copy all items” by pressing {v} or {^}, then press { >}. L when all items have been copied, “complete” will be displayed. L the destination handset display will show “pho...

  • Page 25

    Caller id service 25 using caller id service this unit is caller id compatible. To use caller id features, you must subscribe to your telephone company’s caller id service. Caller id features when an outside call is being received, the calling party’s phone number will be displayed. Phone numbers fo...

  • Page 26

    Caller id service 26 ringer tone you set on page 34 when a call is received from that caller. The default setting is “no ringer id”. 1 press {phonebook}, then press { search}. 2 press {v} or {^} repeatedly to display the desired item. 3 press {option}. 4 press {1} to select “ringer id”. 5 press {v} ...

  • Page 27

    Caller id service 27 l if the caller’s name and phone number are stored in the phonebook, the caller’s name and phone number are displayed alternately. L if an arrow ( → ) is displayed after the number, the whole phone number will not be shown. Press {*} to see the remaining numbers or to return to ...

  • Page 28

    Caller id service 28 l to continue storing other items, repeat from step 2. 6 press {off}. Note: l if the caller information does not include a phone number, you cannot store it in the phonebook. Erasing caller information erasing a selected item 1 press {v} or {^} to enter the caller list. 2 press ...

  • Page 29

    Intercom features 29 intercom intercom calls can be made between a handset and the base unit (and between 2 handsets, kx-tg5832al only). Note: l if you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L if you receive a phone call while talking on the int...

  • Page 30

    Intercom features 30 for kx-tg5832al users call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L to confirm the handset’s extension number ([1] or [2]), place the handset on the base unit or charger. L th...

  • Page 31

    Intercom features 31 transferring a call (kx- tg5832al only) outside calls can be transferred from one handset to the other. 1 during an outside call, press { intercom}. L the call will be put on hold. 2 to page the other handset, press { handset[1]} or {handset[2]}. 3 wait for the paged party to an...

  • Page 32

    Programmable settings 32 guide to handset programming for your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To programme, press {menu}, press {v} or {^} to scroll through the menu, and press { >} or {select} when th...

  • Page 33: Ringer Setting

    Programmable settings 33 l to go back to the previous menu, press { back}, or press {>} or {select} while “(go back)” is displayed. Ringer settings handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is high. 1 press {menu}. 2 scroll to “ringer setting” by pressin...

  • Page 34: Ringer Setting

    Programmable settings 34 handset ringer tone you can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “tone 1”. 1 press {menu}. 2 scroll to “ringer setting” by pressing {v} or {^}, then press { >}. 3 scroll to “ringer tone” by pr...

  • Page 35

    Programmable settings 35 call options auto talk when this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {c} . The default setting is off. 1 press {menu}. 2 scroll to “initial setting” by pressing {v} or {^}, then press { >}. 3 scroll...

  • Page 36

    Programmable settings 36 telephone settings recall time the recall time depends on your telephone exchange or host pbx. You can select: “90ms” (milliseconds), “100ms” (default), “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms”. 1 press {menu}. 2 scroll to “initial setting” by pressing {v} or ...

  • Page 37

    Programmable settings 37 other options dial lock this feature prohibits making outside calls. The default setting is off. Important: l when dial lock is turned on, only phone numbers stored in the phonebook as emergency numbers (numbers stored with a # at the beginning of the name) can be dialled us...

  • Page 38

    Programmable settings 38 l have the handset and base unit near each other when re-registering the handset. L kx-tg5832al only: confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger. If you re-register the handset using the oth...

  • Page 39

    Programmable settings 39 programming via direct commands you can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of...

  • Page 40

    Programmable settings 40 *1 kx-tg5832al only note: l if you make a mistake or enter the wrong code, press {off} then start again by pressing {menu}. Recording time { 0} {6} {2} { 1}: 1 minute { 2}: 2 minutes { 3}: 3 minutes { 0}: greeting only page 49 remote code { 0} {6} {3} go to step 5 on page 47...

  • Page 41

    Answering system features 41 answering system the unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 45. Important: l only 1 person can access the answering system (listen to messages, ...

  • Page 42

    Answering system features 42 to play back the greeting message press {greeting check}. Erasing your greeting message press {greeting check}, and then press {erase} while your greeting message is playing. L if you do not re-record your greeting message, the unit will use a pre- recorded greeting mess...

  • Page 43

    Answering system features 43 listening to messages when new messages have been recorded: – the message indicator on the base unit will flash. – the message indicator on the handset will flash slowly if the message alert feature is turned on (page 49). The base unit display will show the number of me...

  • Page 44

    Answering system features 44 note: l caller information for the erased messages will remain in the caller list. Listening to messages using the handset when new messages have been recorded, “new message” is displayed. 1 press {menu}. 2 press {select} at “message play”. L the unit will announce the n...

  • Page 45

    Answering system features 45 calling back (caller id subscribers only) if caller id information was received for the call, you can call the caller back while listening to a message. Press {call} during playback. Note: l to edit the number before calling back, press {edit} and edit the number (page 2...

  • Page 46

    Answering system features 46 remote operation using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. Important: l in order to operate the an...

  • Page 47

    Answering system features 47 *1 if pushed within the first 5 seconds of a message, the previous message will be played. *2 to resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely if the answering system is off, you can...

  • Page 48

    Answering system features 48 ring count you can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7”, or “toll saver”. “toll saver”: the unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring w...

  • Page 49

    Answering system features 49 caller’s recording time you can change the maximum message recording time allotted to each caller. “1min”, “2min”, or “3min” (default): caller messages are limited to 1 minute to 3 minutes. “greeting only”: the unit plays the greeting message but does not record caller m...

  • Page 50

    Useful information 50 wall mounting base unit the base unit can be mounted on a wall. 1 connect the ac adaptor. 2 tuck the telephone line cord inside the wall mounting adaptor ( 1). Connect the telephone line cord ( 2). 3 insert the hooks on the wall mounting adaptor into the holes ( a) and (b) on t...

  • Page 51

    Useful information 51 4 adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord. Mount the unit, then slide it down. L r...

  • Page 52

    Useful information 52 to remove the wall mounting adaptor while pushing down the release levers ( 1), remove the adaptor (2). 2 tg5831_5832al.Book page 52 monday, march 14, 2005 4:28 pm.

  • Page 53

    Useful information 53 charger (kx-tg5832al only) the charger can be wall mounted, as shown below. 1 connect the ac adaptor. 2 drive the screws (not included) into the wall using the wall mount template (see below). 3 mount the charger ( 1). 4 slide it down ( 2) and to the right (3) until it is secur...

  • Page 54

    Useful information 54 belt clip you can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip to remove the belt clip while pressing the top of the clip ( 1), pull the right edge in the direction of the arrow ( 2). Headset (optional) connecting an optional hea...

  • Page 55

    Useful information 55 error messages if the unit detects a problem, one of the following messages will be displayed on the handset. *1 kx-tg5832al only display message cause & solution busy l the called handset is in use. *1 l the handset you tried to copy phonebook items to is in use. *1 l the hand...

  • Page 56

    Useful information 56 troubleshooting general use programmable settings problem cause & solution the unit does not work. L make sure that the battery is installed correctly (page 10). L check the connections (page 9). L fully charge the battery (page 11). L clean the charge contacts and charge again...

  • Page 57

    Useful information 57 making/answering calls, intercom problem cause & solution static is heard, sound cuts in and out. Interference from other electrical units. L move the handset and the base unit away from other electrical appliances. L move closer to the base unit. L raise the base unit antennas...

  • Page 58

    Useful information 58 phonebook caller id problem cause & solution i cannot store an item in the phonebook. L you cannot store an item in the phonebook while the handset is in talk, speakerphone or intercom mode, or while listening to messages. L do not pause for over 1 minute while storing. L dial ...

  • Page 59

    Useful information 59 answering system battery charge problem cause & solution i cannot listen to messages from a remote location. L a touch tone phone is required for remote operation. L press the remote code correctly and press each key firmly (page 46). L the answering system is off. Turn it on (...

  • Page 60

    Useful information 60 power failure i charged the battery fully, but “recharge battery ” is still displayed and/or 7 continues to flash, or “charge for 6h” and 8 are displayed. L clean the charge contacts and charge again (page 11). L the battery may need to be replaced (page 12). If you install a n...

  • Page 61

    Useful information 61 instructions to customer installation attached to this apparatus is an approval label. This label is evidence that it is a “permitted attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this permitt...

  • Page 62

    Useful information 62 if you are satisfied with the operation of your telephone service after plugging in your permitted attachment, your installation is completed. You will be unable to connect this permitted attachment if your telephone service consists only of a wall phone or an old style telepho...

  • Page 63

    Useful information 63 technical information base unit operating environment: 5 °c – 40 °c frequency: 5.76 ghz – 5.84 ghz dimensions: approx. Height 95 mm x width 174 mm x depth 143 mm mass (weight): approx. 320 g power consumption: standby: approx. 2.4 w maximum: approx. 5.5 w power supply: ac adapt...

  • Page 64

    Index 64 index a accessories: 5 answering calls: 18 answering system: 41 area code: 36 auto talk: 18, 35 b backlit display: 15 backlit handset keypad: 15 base unit location: 8 battery charge: 11 installation: 10 performance: 12 replacement: 12 strength: 11 belt clip: 54 c caller id service: 25 calle...

  • Page 65

    Index 65 ring count: 48 ringer tone: 34 volume: 33 ringer id: 25 ringer off: 18, 33 s safety instructions: 6 soft keys: 15 sp-phone: 17 t technical information: 63 time adjustment: 38 toll saver: 48 transferring a call: 31 troubleshooting answering system: 59 battery charge: 59 caller id: 58 general...

  • Page 66

    Tg5831_5832al.Book page 66 monday, march 14, 2005 4:28 pm.

  • Page 67

    Tg5831_5832al.Book page 67 monday, march 14, 2005 4:28 pm.

  • Page 68

    Copyright: this material is copyrighted by panasonic communications co., ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of panasonic communications co., ltd. © 2005 panasonic communications co., ltd. All right...