Panasonic KX-TG9331 Operating Instructions Manual - Introduction

Manual is about: Expandable Digital Cordless Answering System

Summary of KX-TG9331

  • Page 1

    This unit is compatible with caller id. You must subscribe to the appropriate service offered by your service provider/telephone company. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.Panasonic.Com/hel...

  • Page 2: Introduction

    Table of contents 2 introduction product information . . . . . . . . . . . . . . . 3 accessory information . . . . . . . . . . . . . 5 for your safety . . . . . . . . . . . . . . . . . . 7 important safety instructions . . . . . . . . 8 for best performance . . . . . . . . . . . . . 8 preparation co...

  • Page 3: Product Information

    Introduction 3 for assistance, please visit http://www.Panasonic.Com/help product information thank you for purchasing a new panasonic digital cordless phone. Notable differences between the models kx-tg9331 series kx-tg9341 series l model shown is kx-tg9334. Model no. Base unit handset part no. Par...

  • Page 4: Feature Highlights

    Introduction 4 for assistance, please visit http://www.Panasonic.Com/help feature differences feature highlights model no. Intercom making/answering calls with base unit n ⇔n *1 kx-tg9331 r *2 – kx-tg9332 r – kx-tg9333 r – kx-tg9334 r – kx-tg9341 r *2 r kx-tg9342 r r kx-tg9343 r r kx-tg9344 r r *1 i...

  • Page 5: Accessory Information

    Introduction 5 for assistance, please visit http://www.Panasonic.Com/help accessory information supplied accessories *1 the wall mounting adaptor is not supplied with kx-tg9341/kx-tg9342/ kx-tg9343/kx-tg9344, but it is available as an option. *2 see page 6 for replacement battery information. *3 the...

  • Page 6

    Introduction 6 for assistance, please visit http://www.Panasonic.Com/help additional/replacement accessories please contact your nearest panasonic dealer for sales information. Replacement battery information: l replace batteries only with a nickel metal hydride (ni-mh) type of battery. This model r...

  • Page 7: For Your Safety

    Introduction 7 for assistance, please visit http://www.Panasonic.Com/help for your safety to prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. Warning power connection l use only the power source...

  • Page 8: Important Safety

    Introduction 8 for assistance, please visit http://www.Panasonic.Com/help l never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L use caution when installing or modifying telephone lines. L the ac adaptor is used as the main ...

  • Page 9

    Introduction 9 for assistance, please visit http://www.Panasonic.Com/help computers, wireless devices or other phones. – avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L coverage and v...

  • Page 10: Controls

    Preparation 10 for assistance, please visit http://www.Panasonic.Com/help controls base unit ■ kx-tg9331/kx-tg9332/ kx-tg9333/kx-tg9334 a charge contacts b speaker c {■} (stop) d {erase} e {greeting rec} (recording) f {greeting check} g {^} (vol.: volume up) {v} (vol.: volume down) { 7} (repeat) { 8...

  • Page 11: Handset

    Preparation 11 for assistance, please visit http://www.Panasonic.Com/help handset a speaker b {menu} c soft keys d headset jack e {c} (talk) f {s} (sp-phone: speakerphone) g dial keypad ({*}: tone) h {flash} {call wait} i charge indicator ringer indicator message indicator j receiver k display l {of...

  • Page 12: Connections

    Preparation 12 for assistance, please visit http://www.Panasonic.Com/help connections connect the ac adaptor cord ( a) by pressing the plug firmly ( b). Connect the telephone line cord until it clicks into the base unit and telephone line jack ( c). Base unit l use only the supplied panasonic ac ada...

  • Page 13: Battery Installation And

    Preparation 13 for assistance, please visit http://www.Panasonic.Com/help if you subscribe to a dsl/adsl service please attach a dsl/adsl filter (contact your dsl/adsl provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – noise is heard du...

  • Page 14: Battery Charge

    Preparation 14 for assistance, please visit http://www.Panasonic.Com/help attention: a nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-battery (1-800- 822-8837) for information on how to recycle this battery. Battery charge place the handset...

  • Page 15: Symbols Used In These

    Preparation 15 for assistance, please visit http://www.Panasonic.Com/help note: l actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby). L even after the handset is fully charged, the handset can be left on the base unit or ch...

  • Page 16: Date And Time

    Preparation 16 for assistance, please visit http://www.Panasonic.Com/help 3 { save} i {off} date and time 1 { menu} i {#}{1}{0}{1} 2 enter the current month, date, and year by selecting 2 digits for each. Example: july 15, 2008 { 0}{7} {1}{5} {0}{8} 3 enter the current hour and minute (12-hour clock...

  • Page 17: Making Calls

    Making/answering calls 17 for assistance, please visit http://www.Panasonic.Com/help making calls using the handset 1 lift the handset and dial the phone number. L to correct a digit, press {clear}. 2 press {c} or {call}. 3 when you finish talking, press { off} or place the handset on the base unit ...

  • Page 18: Answering Calls

    Making/answering calls 18 for assistance, please visit http://www.Panasonic.Com/help – press {c} on the handset, then press {sp-phone} on the base unit. – if the handset is on the base unit, simply lift it. Adjusting the speaker volume press {^} or {v} repeatedly while talking. Redialing the last nu...

  • Page 19: Useful Features During

    Making/answering calls 19 for assistance, please visit http://www.Panasonic.Com/help useful features during a call hold this feature allows you to put an outside call on hold. 1 press {hold} 2 times during an outside call. 2 to release hold, press {c}. L another handset user can take the call by pre...

  • Page 20: Caller Id Service Users

    Making/answering calls 20 for assistance, please visit http://www.Panasonic.Com/help for call waiting or call waiting caller id service users to use call waiting, you must first subscribe to the call waiting service of your service provider/telephone company. This feature allows you to receive calls...

  • Page 21: Shared Phonebook

    Shared phonebook 21 for assistance, please visit http://www.Panasonic.Com/help shared phonebook the shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared ph...

  • Page 22: Editing Entries

    Shared phonebook 22 for assistance, please visit http://www.Panasonic.Com/help editing entries 1 find the desired entry (page 21). I {option} 2 {v} /{^}: “edit” i {select} 3 edit the name if necessary (16 characters max.; page 21). I { next} 4 edit the phone number if necessary (32 digits max.). I {...

  • Page 23: Programmable Settings

    Programming 23 for assistance, please visit http://www.Panasonic.Com/help programmable settings you can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 23) – using the direct commands...

  • Page 24

    Programming 24 for assistance, please visit http://www.Panasonic.Com/help *1 if you program these settings using one of the handsets, you do not need to program the same item using another handset. Initial setting set answering ring count *1 38 recording time *1 39 remote code *1 37 voice mail store...

  • Page 25

    Programming 25 for assistance, please visit http://www.Panasonic.Com/help programming using the direct commands 1 { menu} i {#} 2 enter the desired feature code. 3 enter the desired setting code. I {save} l this step may vary depending on the feature being programmed. L to exit the operation, press ...

  • Page 26

    Programming 26 for assistance, please visit http://www.Panasonic.Com/help *1 if “system setting” column is checked, you do not need to program the same item using another handset. *2 if you subscribe to caller id service and want to view the caller’s information after lifting up the handset to answe...

  • Page 27

    Programming 27 for assistance, please visit http://www.Panasonic.Com/help *5 if you select one of the melody ringer tones, the ringer tone will continue to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call....

  • Page 28: Special Instructions

    Programming 28 for assistance, please visit http://www.Panasonic.Com/help special instructions for programmable settings block calls (caller id subscribers only) this feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. You can store...

  • Page 29: Alarm

    Programming 29 for assistance, please visit http://www.Panasonic.Com/help off (page 34) in addition to turning the night mode on. L if you have set the alarm, the alarm sounds even if the night mode is turned on. Setting the start and end time 1 { menu} i {#}{2}{3}{7} 2 enter the desired hour and mi...

  • Page 30: Customer Support

    Programming 30 for assistance, please visit http://www.Panasonic.Com/help the first handset makes the announcement, while the other handsets only sound the tone. L if the other unit is in use at the set time, the handsets sound the tone instead of the selected announcement. L if you select “once”, t...

  • Page 31: Using Caller Id Service

    Caller id service 31 for assistance, please visit http://www.Panasonic.Com/help using caller id service important: l this unit is caller id compatible. To use caller id features, you must subscribe to caller id service. Contact your service provider/telephone company for details. Caller id features ...

  • Page 32: Ringer Id

    Caller id service 32 for assistance, please visit http://www.Panasonic.Com/help ringer id this feature can help you identify who is calling by using different ringers for different callers stored in the phonebook. You can assign a different ringer to each phonebook entry. When a call is received fro...

  • Page 33: Erasing Selected Caller

    Caller id service 33 for assistance, please visit http://www.Panasonic.Com/help – after the call is ended, the phone number of the caller, when reviewed from the caller list, is displayed in the same format as the edited number. For example, you can use this feature to set the unit to ignore the are...

  • Page 34: Answering System

    Answering system 34 for assistance, please visit http://www.Panasonic.Com/help answering system the answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages. Select “greet...

  • Page 35: Greeting Message

    Answering system 35 for assistance, please visit http://www.Panasonic.Com/help greeting message when the unit answers a call, callers are greeted by a greeting message. You can record your own greeting message or use a pre-recorded greeting message. Recording your greeting message you can record you...

  • Page 36: Erasing All Messages

    Answering system 36 for assistance, please visit http://www.Panasonic.Com/help erasing all messages press {erase} 2 times while the unit is not being used. Listening to messages using the handset when new messages have been recorded: – “new message” is displayed. – the message indicator on the hands...

  • Page 37: Voice Memo

    Answering system 37 for assistance, please visit http://www.Panasonic.Com/help voice memo recording a voice memo you can use the base unit to leave a voice memo (voice message) for yourself or someone else (max. 3 minutes). Voice memos can be played back later with the same operation used to play ba...

  • Page 38: Remote Commands

    Answering system 38 for assistance, please visit http://www.Panasonic.Com/help when the spanish voice guidance is selected to start the voice guidance, press {9}. The voice guidance announces the available remote commands (page 38). See the spanish quick guide for details. Note: l if you do not pres...

  • Page 39: Caller’S Recording Time

    Answering system 39 for assistance, please visit http://www.Panasonic.Com/help the phone rings for the 3rd time. You can then hang up without being charged for the call. 1 { menu} i {#}{2}{1}{1} 2 {v} /{^}: select the desired setting. I {save} i {off} for voice mail service subscribers if you subscr...

  • Page 40: Voice Mail Service

    Voice mail service 40 for assistance, please visit http://www.Panasonic.Com/help voice mail service voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answer...

  • Page 41: Listening To Voice Mail

    Voice mail service 41 for assistance, please visit http://www.Panasonic.Com/help listening to voice mail messages the unit lets you know that you have new voice mail messages in the following ways: – “new voice mail” is displayed on the handset. – the message indicator on the handset flashes slowly ...

  • Page 42: Intercom

    Intercom/locator 42 for assistance, please visit http://www.Panasonic.Com/help intercom intercom calls can be made: – between handsets. – between the handset and base unit. Note: l if you receive an outside call while talking on the intercom, you hear 2 tones. – to answer the call with the handset, ...

  • Page 43: Handset Locator

    Intercom/locator 43 for assistance, please visit http://www.Panasonic.Com/help 3 wait for the paged party to answer. L if the paged party does not answer, press {c} to return to the outside call. 4 to complete the transfer: press {off}. L the outside call is being routed to the destination unit. To ...

  • Page 44: Wall Mounting

    Useful information 44 for assistance, please visit http://www.Panasonic.Com/help wall mounting important: l the wall mounting adaptor is not supplied with kx-tg9341/ kx-tg9342/kx-tg9343/ kx-tg9344, but it is available as an option. Base unit 1 lead the telephone line cord through the hole in the wal...

  • Page 45: Charger

    Useful information 45 for assistance, please visit http://www.Panasonic.Com/help 5 connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use the round cut out at the bottom of the adaptor if you are using the 4 inch phone pl...

  • Page 46: Error Messages

    Useful information 46 for assistance, please visit http://www.Panasonic.Com/help error messages if the unit detects a problem, one of the following messages is shown on the display. Display message cause/solution busy or system is busy. Please try again later. L the called handset or base unit is in...

  • Page 47: Troubleshooting

    Useful information 47 for assistance, please visit http://www.Panasonic.Com/help troubleshooting if you still have difficulties after following the instructions in this section, disconnect the base unit’s ac adaptor, then reconnect the base unit’s ac adaptor. Remove the batteries from the handset, a...

  • Page 48

    Useful information 48 for assistance, please visit http://www.Panasonic.Com/help battery recharge making/answering calls, intercom while programming, the handset starts to ring. L a call is being received. Answer the call and start again after hanging up. I cannot register a handset to a base unit. ...

  • Page 49

    Useful information 49 for assistance, please visit http://www.Panasonic.Com/help caller id/talking caller id problem cause/solution caller information is not displayed. L you need to subscribe to caller id service. Contact your service provider/telephone company for details. L if your unit is connec...

  • Page 50

    Useful information 50 for assistance, please visit http://www.Panasonic.Com/help answering system i cannot dial the phone number edited in the caller list. L the phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phon...

  • Page 51

    Useful information 51 for assistance, please visit http://www.Panasonic.Com/help liquid damage caution: l to avoid permanent damage, do not use a microwave oven to speed up the drying process. I cannot operate the answering system remotely. L you are entering the wrong remote access code. If you for...

  • Page 52: Fcc And Other Information

    Useful information 52 for assistance, please visit http://www.Panasonic.Com/help fcc and other information this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On the bottom of this equipment is a label that contains, among other information, a product iden...

  • Page 53

    Useful information 53 for assistance, please visit http://www.Panasonic.Com/help about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the fcc in 47 cfr section 68.316. When you hold the phone to your ...

  • Page 54

    Useful information 54 for assistance, please visit http://www.Panasonic.Com/help notice energy star as an e nergy s tar ® participant, panasonic has determined that this product meets the e nergy s tar guidelines for energy efficiency. E nergy s tar is a u.S. Registered mark. Interference is experie...

  • Page 55: Specifications

    Useful information 55 for assistance, please visit http://www.Panasonic.Com/help specifications ■ standard: dect 6.0 (digital enhanced cordless telecommunications 6.0) ■ number of channels: 60 duplex channels ■ frequency range: 1.92 ghz to 1.93 ghz ■ duplex procedure: tdma (time division multiple ac...

  • Page 56: Customer Services

    Useful information 56 for assistance, please visit http://www.Panasonic.Com/help customer services customer services directory obtain product information and operating assistance; locate your nearest dealer or service center; purchase parts and accessories; or make customer service and literature re...

  • Page 57: Warranty

    Useful information 57 for assistance, please visit http://www.Panasonic.Com/help warranty panasonic consumer electronics company, division of panasonic corporation of north america one panasonic way, secaucus, new jersey 07094 panasonic puerto rico, inc. San gabriel industrial park, ave. 65 de infan...

  • Page 58

    Useful information 58 for assistance, please visit http://www.Panasonic.Com/help if repair is needed during the limited warranty period the purchaser will be required to furnish a sales receipt/proof of purchase indicating date of purchase, amount paid and place of purchase. Customer will be charged...

  • Page 59: Index

    Index 59 index a additional handset: 30 alarm: 29 answering calls: 18 answering system call screening: 34 erasing messages: 35, 36, 38 greeting only: 39 listening to messages: 35, 36, 37 number of rings: 38 recording time: 39 remote access code: 37 remote operation: 37 ring count: 38 toll saver: 38 ...

  • Page 60: Pnqx1005Ya

    Pnqx1005ya cc1207py1127 for your future reference we recommend keeping a record of the following information to assist with any repair under warranty. Panasonic consumer electronics company, division of panasonic corporation of north america one panasonic way, secaucus, new jersey 07094 panasonic pu...