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  5. Operating Instructions Manual

Panasonic KX-TG9391 Operating Instructions Manual

Other manuals for KX-TG9391: Quick Manual, Operating instructions manual
Manual is about: Panasonic Expandable Digital Corded/Cordless Answering System Operating Instructions

Summary of KX-TG9391

  • Page 1

    This unit is compatible with caller id. You must subscribe to the appropriate service offered by your service provider/telephone company. Please read these operating instructions before using the unit and save them for future reference. For assistance, visit our website: http://www.Panasonic.Com/hel...

  • Page 2

    Table of contents 2 introduction product information . . . . . . . . . . . . . . . . . . . . . . . 3 accessory information. . . . . . . . . . . . . . . . . . . . . 4 system capabilities . . . . . . . . . . . . . . . . . . . . . . . 5 for your safety . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 3: Product Information

    Introduction 3 for assistance, please visit http://www.Panasonic.Com/help product information thank you for purchasing a panasonic digital cordless phone. Notable differences between the models kx-tg9391 series *1 feature differences: intercom calls can be made between the handsets by purchasing and...

  • Page 4: Accessory Information

    Introduction 4 for assistance, please visit http://www.Panasonic.Com/help accessory information supplied accessories *1 both of the ac adaptors function well. *2 see page 4 for replacement battery information. *3 the handset cover comes attached to the handset. Additional/replacement accessories ple...

  • Page 5: System Capabilities

    Introduction 5 for assistance, please visit http://www.Panasonic.Com/help expanding your phone system you can expand your phone system by registering optional kx-tga939 handsets (6 max.) to a single base unit. Sales and support information l to order additional/replacement accessories, call 1-800-33...

  • Page 6: For Your Safety

    Introduction 6 for assistance, please visit http://www.Panasonic.Com/help for your safety to prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. Warning power connection l use only the power source...

  • Page 7: Important Safety

    Introduction 7 for assistance, please visit http://www.Panasonic.Com/help l do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L exercise care when handling the batt...

  • Page 8

    Introduction 8 for assistance, please visit http://www.Panasonic.Com/help l do not use benzine, thinner, or any abrasive powder. Notice for product disposal, transfer, or return l this product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that...

  • Page 9: Controls

    Preparation 9 for assistance, please visit http://www.Panasonic.Com/help controls base unit a corded handset b receiver c speaker d {line 1} line1 indicator e {line 2} line2 indicator f {hold} g {redial} {pause} h {flash} {call wait} i display j soft keys k mic (microphone) l dial keypad ({*}: tone)...

  • Page 10: Display/indicators

    Preparation 10 for assistance, please visit http://www.Panasonic.Com/help using the navigator keys the navigator keys can be used to navigate through menus and to select items shown on the display by pressing: base unit: {^}, {v}, {7}, or {8} handset: {^}, {v}, {} to adjust the receiver or speaker v...

  • Page 11: Symbols Used In These

    Preparation 11 for assistance, please visit http://www.Panasonic.Com/help menu icons when in standby mode, pressing {menu} (middle soft key) reveals the main menu. From here you can access various features and settings. Base unit menu icons handset menu icons line1 indicator/line2 indicator on the b...

  • Page 12: Connections

    Preparation 12 for assistance, please visit http://www.Panasonic.Com/help connections connecting the ac adaptor/corded handset connect the ac adaptor cord ( a) by pushing the plug firmly (b). Connect the corded handset cord (c) to the corded handset and the base unit. Base unit l use only the suppli...

  • Page 13

    Preparation 13 for assistance, please visit http://www.Panasonic.Com/help connecting the telephone line cord refer to one of the following methods depending on your situation: – to connect to a 2-line telephone jack: page 13 – to connect to 2 single-line telephone jacks: page 13 – if you use the uni...

  • Page 14

    Preparation 14 for assistance, please visit http://www.Panasonic.Com/help if you subscribe to a dsl/adsl service please attach a dsl/adsl filter (contact your dsl/adsl provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – noise is heard du...

  • Page 15: Battery Installation and

    Preparation 15 for assistance, please visit http://www.Panasonic.Com/help battery installation and replacement important: l use the supplied rechargeable batteries (part no. Hhr-55aaabu). L when installing the batteries: – wipe the battery ends (s, t) with a dry cloth. – avoid touching the battery e...

  • Page 16: Setting Up The Unit Before

    Preparation 16 for assistance, please visit http://www.Panasonic.Com/help l if you want to use the handset immediately, charge the batteries for at least 15 minutes. L clean the charge contacts of the handset and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed...

  • Page 17

    Preparation 17 for assistance, please visit http://www.Panasonic.Com/help 4 proceed with the operation for your unit. Base unit: { ■} (exit) handset: {off} date and time program this setting using either the base unit or one of the handsets. 1 { menu} i {#}{1}{0}{1} 2 enter the current month, date, ...

  • Page 18: Making Calls

    Making/answering calls 18 for assistance, please visit http://www.Panasonic.Com/help making calls using the base unit : 1 dial the phone number. L to correct a digit, press {clear}. 2 lift the corded handset. L an available line is automatically selected and either the line1 indicator or line2 indic...

  • Page 19: Answering Calls

    Making/answering calls 19 for assistance, please visit http://www.Panasonic.Com/help storing a calling card access number and/or pin in the phonebook, a pause is also needed (page 24). Example: if you need to dial the line access number “9” when making outside calls with a pbx: 1 { 9} i {pause} 2 di...

  • Page 20

    Making/answering calls 20 for assistance, please visit http://www.Panasonic.Com/help useful features during a call hold this feature allows you to put an outside call on hold. 1 press {hold} during an outside call. L if you are using the corded handset, you can place it on the cradle. 2 to release h...

  • Page 21: Call

    Making/answering calls 21 for assistance, please visit http://www.Panasonic.Com/help call share this feature allows you to join an existing outside call. To join the conversation, press {line 1} or {line 2} to select the line that is being used by another extension for an outside call, then lift the...

  • Page 22: Base Unit/handset

    Phonebook 22 for assistance, please visit http://www.Panasonic.Com/help base unit/handset phonebook the phonebook allows you to make calls without having to dial manually. You can add names and phone numbers to the base unit and handset phonebook independently, and assign each phonebook entry to the...

  • Page 23

    Phonebook 23 for assistance, please visit http://www.Panasonic.Com/help 1 proceed with the operation for your unit. Base unit: {c} handset: {menu} i {#}{2}{8}{0} 2 { menu} 3 {v} /{^}: “group” i {select} 4 {v} /{^}: select the desired group. I { select} 5 {v} /{^}: “group name” i {select} 6 edit the ...

  • Page 24: Copying Phonebook Entries

    Phonebook 24 for assistance, please visit http://www.Panasonic.Com/help handset: {menu} i {#}{2}{8}{0} 2 { menu} 3 {v} /{^}: “erase all” i {select} 4 {v} /{^}: “yes” i {select} 5 {v} /{^}: “yes” i {select} 6 proceed with the operation for your unit. Base unit: { ■} (exit) handset: {off} chain dial t...

  • Page 25: Programmable Settings

    Programming 25 for assistance, please visit http://www.Panasonic.Com/help programmable settings you can customize the unit by programming the following features. To access the features, there are 2 methods: – scrolling through the display menus (page 25) – using the direct commands (page 28) l mainl...

  • Page 26

    Programming 26 for assistance, please visit http://www.Panasonic.Com/help *1 if you program these settings using the base unit, you do not need to program the same item using a handset. Handset ringer settings ringer volume line1 – line2 ringer tone line1 – line2 interrupt tone – – night mode start/...

  • Page 27

    Programming 27 for assistance, please visit http://www.Panasonic.Com/help *1 if you program these settings using one of the handsets, you do not need to program the same item using another unit. Ringer settings ringer volume line1 – line2 – ringer tone line1 – line2 – interrupt tone – – night mode s...

  • Page 28

    Programming 28 for assistance, please visit http://www.Panasonic.Com/help programming using the direct commands 1 { menu} i {#} 2 enter the desired feature code. 3 {v} /{^}: select the desired setting. I {save} l this step may vary depending on the feature being programmed. L to exit the operation, ...

  • Page 29

    Programming 29 for assistance, please visit http://www.Panasonic.Com/help *1 if “system setting” column is checked, you do not need to program the same item using another unit. *2 if you subscribe to caller id service and want to view the caller’s information after lifting up the handset to answer a...

  • Page 30

    Programming 30 for assistance, please visit http://www.Panasonic.Com/help *3 this tone lets you know when you receive an outside call while you are on the other line or an intercom call. If you select “on”, the tone sounds 2 times. *4 turn this feature off if you prefer not to hear key tones while y...

  • Page 31: Special Instructions For

    Programming 31 for assistance, please visit http://www.Panasonic.Com/help special instructions for programmable settings night mode night mode allows you to select a span of time during which the unit will not ring for outside calls. This feature is useful for those occasions when you do not want to...

  • Page 32: Registering A Unit

    Programming 32 for assistance, please visit http://www.Panasonic.Com/help 2 proceed with the operation for your unit. Base unit: { ■} (exit) handset: {off} registering a unit operating additional handsets additional handsets up to 6 handsets can be registered to the base unit. Important: l see page ...

  • Page 33: Using Caller Id Service

    Caller id service 33 for assistance, please visit http://www.Panasonic.Com/help using caller id service important: l this unit is caller id compatible. To use caller id features, you must subscribe to caller id service. Contact your service provider/telephone company for details. Caller id features ...

  • Page 34

    Caller id service 34 for assistance, please visit http://www.Panasonic.Com/help – if an arrow (>) is displayed after the number, the whole phone number is not shown. Proceed with the operation for your unit. Base unit: press {8} to see the remaining numbers. To return to the previous display, press ...

  • Page 35

    Caller id service 35 for assistance, please visit http://www.Panasonic.Com/help 4 {v} /{^}: “yes” i {select} 5 proceed with the operation for your unit. Base unit: { ■} (exit) handset: {off} erasing all caller information 1 proceed with the operation for your unit. Base unit: {cid} handset: {menu} i...

  • Page 36: Answering System

    Answering system 36 for assistance, please visit http://www.Panasonic.Com/help answering system the answering system can answer and record calls for you when you are unavailable to answer the phone. Important: l only 1 person can access the answering system (listen to messages, record a greeting mes...

  • Page 37: Listening to Messages Using

    Answering system 37 for assistance, please visit http://www.Panasonic.Com/help playing back the greeting message 1 { menu} i {#}{3}{0}{3} 2 {v} /{^}: select the desired line(s). I { select} 3 { ■} (exit) erasing your greeting message if you erase your own greeting message, the unit plays a pre-recor...

  • Page 38: Listening to Messages Using

    Answering system 38 for assistance, please visit http://www.Panasonic.Com/help listening to messages using the handset when new messages have been recorded, “new message ” is displayed. 1 to play new messages: { menu} i {#}{3}{2}{3} to play all messages: { menu} i {#}{3}{2}{4} 2 when finished, press...

  • Page 39: Remote Operation

    Answering system 39 for assistance, please visit http://www.Panasonic.Com/help erasing all messages for the desired line(s) 1 { menu} i {v}/{^}: “answering device” i {select} 2 press {8} repeatedly to select the desired line(s). 3 {v} /{^}: “erase all” i {select} 4 {v} /{^}: “yes” i {select} 5 { off...

  • Page 40

    Answering system 40 for assistance, please visit http://www.Panasonic.Com/help remote commands you can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. 1 select the desired line(s) while you are accessing the answering system if neces...

  • Page 41: Answering System Settings

    Answering system 41 for assistance, please visit http://www.Panasonic.Com/help answering system settings number of rings before the unit answers calls you can change the number of times the phone rings “ring count” before the unit answers calls. You can select 2 to 7 rings, or “toll saver ”. The def...

  • Page 42: Voice Mail Service

    Voice mail service 42 for assistance, please visit http://www.Panasonic.Com/help voice mail service voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answer...

  • Page 43: Intercom

    Intercom/locator 43 for assistance, please visit http://www.Panasonic.Com/help intercom intercom calls can be made: – between the base unit and handset. – between handsets. Note: l when paging unit(s) for an intercom call, the paged unit(s) beeps for 1 minute. L if you receive an outside call while ...

  • Page 44: Conference Calls

    Intercom/locator 44 for assistance, please visit http://www.Panasonic.Com/help 2 to page the base unit, press {0}. To page another handset, enter its extension number. 3 wait for the paged party to answer. L if the paged party does not answer, press { line 1} or {line 2} that is flashing on the hand...

  • Page 45: Handset Locator

    Intercom/locator 45 for assistance, please visit http://www.Panasonic.Com/help 1 during an outside call, press {intercom} once to put the call on hold. 2 to page the base unit, press {0}. To page another handset, enter its extension number. 3 when the paged party answers, press { conf}. L the 2 call...

  • Page 46: Wall Mounting For Charger

    Useful information 46 for assistance, please visit http://www.Panasonic.Com/help wall mounting for charger 1 drive the screws (not supplied) into the wall. 2 mount the charger ( a), then slide it down (b) and to the right ( c) until it is secure. Belt clip you can hang the handset on your belt or po...

  • Page 47: Error Messages

    Useful information 47 for assistance, please visit http://www.Panasonic.Com/help error messages if the unit detects a problem, one of the following messages is shown on the display. Display message cause/solution busy l the called handset or base unit is in use. L other units are in use and the syst...

  • Page 48: Troubleshooting

    Useful information 48 for assistance, please visit http://www.Panasonic.Com/help troubleshooting if you still have difficulties after following the instructions in this section, disconnect the base unit’s ac adaptor, then reconnect the base unit’s ac adaptor. Remove the batteries from the handset, a...

  • Page 49

    Useful information 49 for assistance, please visit http://www.Panasonic.Com/help battery recharge making/answering calls, intercom caller id problem cause/solution the handset beeps and/or 3 flashes. L battery charge is low. Fully charge the batteries (page 15). I fully charged the batteries, but 3 ...

  • Page 50

    Useful information 50 for assistance, please visit http://www.Panasonic.Com/help answering system caller information is displayed late. L depending on your service provider/telephone company, the unit may display the caller’s information at 2nd ring or later. L move closer to the base unit. The call...

  • Page 51

    Useful information 51 for assistance, please visit http://www.Panasonic.Com/help liquid damage caution: l to avoid permanent damage, do not use a microwave oven to speed up the drying process. I cannot operate the answering system remotely. L you are entering the wrong remote access code. If you for...

  • Page 52: Fcc And Other Information

    Useful information 52 for assistance, please visit http://www.Panasonic.Com/help fcc and other information this equipment complies with part 68 of the fcc rules and the requirements adopted by the acta. On the bottom of this equipment is a label that contains, among other information, a product iden...

  • Page 53

    Useful information 53 for assistance, please visit http://www.Panasonic.Com/help 2) perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not...

  • Page 54

    Useful information 54 for assistance, please visit http://www.Panasonic.Com/help energy star as an e nergy s tar ® participant, panasonic has determined that this product meets the e nergy s tar guidelines for energy efficiency. E nergy s tar is a u.S. Registered mark. Notice tg9391.Book page 54 tue...

  • Page 55: Specifications

    Useful information 55 for assistance, please visit http://www.Panasonic.Com/help specifications ■ standard: dect 6.0 (digital enhanced cordless telecommunications 6.0) ■ number of channels: 60 duplex channels ■ frequency range: 1.92 ghz to 1.93 ghz ■ duplex procedure: tdma (time division multiple ac...

  • Page 56: Customer Services

    Useful information 56 for assistance, please visit http://www.Panasonic.Com/help customer services customer services directory obtain product information and operating assistance; locate your nearest dealer or service center; purchase parts and accessories; or make customer service and literature re...

  • Page 57: Warranty

    Useful information 57 for assistance, please visit http://www.Panasonic.Com/help warranty panasonic consumer electronics company, division of panasonic corporation of north america one panasonic way, secaucus, new jersey 07094 panasonic puerto rico, inc. San gabriel industrial park, ave. 65 de infan...

  • Page 58

    Useful information 58 for assistance, please visit http://www.Panasonic.Com/help limited warranty limits and exclusions this limited warranty only covers failures due to defects in materials or workmanship, and does not cover normal wear and tear or cosmetic damage. The limited warranty also does no...

  • Page 59: Index

    Index 59 index a additional handset: 32 alarm: 31 answering calls base unit: 19 handset: 19 answering system call screening: 36 erasing messages: 37, 38, 40 listening to messages: 37, 38, 39 memory capacity: 36 number of rings: 41 recording time: 41 remote access code: 39 remote operation: 39 ring c...

  • Page 60

    Pnqx1454za cm0708sy0 for your future reference we recommend keeping a record of the following information to assist with any repair under warranty. Panasonic consumer electronics company, division of panasonic corporation of north america one panasonic way, secaucus, new jersey 07094 panasonic puert...