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  4. KX-TG9391C
  5. Operating Instructions Manual

Panasonic KX-TG9391C Operating Instructions Manual

Manual is about: Expandable Digital Corded/Cordless Answering System

Summary of KX-TG9391C

  • Page 1

    This unit is compatible with call display. You must subscribe to the appropriate service offered by your service provider/telephone company. Please read these operating instructions before using the unit and save them for future reference. For assistance, please call 1-800-561-5505 or visit us at ww...

  • Page 2

    Table of contents 2 introduction accessory information. . . . . . . . . . . . . . . . . . . . . 3 system capabilities . . . . . . . . . . . . . . . . . . . . . . . 4 for your safety . . . . . . . . . . . . . . . . . . . . . . . . . . 5 important safety instructions . . . . . . . . . . . . . . . . 6 ...

  • Page 3

    Introduction 3 accessory information thank you for purchasing a panasonic digital cordless phone. Supplied accessories *1 both of the ac adaptors are compatible with the unit. *2 see page 3 for replacement battery information. *3 the handset cover comes attached to the handset. Additional/replacemen...

  • Page 4

    Introduction 4 expanding your phone system you can expand your phone system by registering optional kx-tga939c handsets (6 max.) to a single base unit. System capabilities the unit can accommodate up to 2 external telephone lines and the following operations are available at a time. How many units c...

  • Page 5

    Introduction 5 for your safety to prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. Warning power connection l use only the power source marked on the product. L do not overload power outlets and...

  • Page 6

    Introduction 6 l do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L exercise care when handling the batteries. Do not allow conductive materials such as rings, bra...

  • Page 7

    Introduction 7 l do not use benzine, thinner, or any abrasive powder. Notice for product disposal, transfer, or return l this product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list...

  • Page 8

    Preparation 8 controls base unit a corded handset b receiver c speaker d {line 1} line1 indicator e {line 2} line2 indicator f {hold} g {redial} {pause} h {flash} {call wait} i display j soft keys k mic (microphone) l dial keypad ({*}: tone) m {sp-phone} (speakerphone) sp-phone indicator n {6} (play...

  • Page 9

    Preparation 9 using the navigator keys the navigator keys can be used to navigate through menus and to select items shown on the display by pressing: base unit: {^}, {v}, {7}, or {8} handset: {^}, {v}, {} to adjust the receiver or speaker volume, press {^} to increase the volume, or press {v} to dec...

  • Page 10

    Preparation 10 menu icons when in standby mode, pressing {menu} (middle soft key) reveals the main menu. From here you can access various features and settings. Base unit menu icons handset menu icons line1 indicator/line2 indicator on the base unit the line1 indicator and line2 indicator show the s...

  • Page 11

    Preparation 11 connections connecting the ac adaptor/corded handset connect the ac adaptor cord ( a) by pushing the plug firmly (b). Connect the corded handset cord (c) to the corded handset and the base unit. Base unit l use only the supplied panasonic ac adaptor pqlv207 or pqlv219. Charger l use o...

  • Page 12

    Preparation 12 connecting the telephone line cord refer to one of the following methods depending on your situation: – to connect to a 2-line telephone jack: page 12 – to connect to 2 single-line telephone jacks: page 12 – if you use the unit as a single-line telephone only: page 12 connect the tele...

  • Page 13

    Preparation 13 if you subscribe to a dsl/adsl service please attach a dsl/adsl filter (contact your dsl/adsl provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – noise is heard during conversations. – call display features do not function...

  • Page 14

    Preparation 14 battery installation and replacement important: l use the supplied rechargeable batteries (part no. Hhr-55aaabu). L when installing the batteries: – wipe the battery ends (s, t) with a dry cloth. – avoid touching the battery ends (s, t) or the unit contacts. – confirm correct polariti...

  • Page 15

    Preparation 15 l if you want to use the handset immediately, charge the batteries for at least 15 minutes. L clean the charge contacts of the handset and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity. Battery level note: l t...

  • Page 16

    Preparation 16 base unit: { ■} (exit) handset: {off} date and time program this setting using either the base unit or one of the handsets. 1 { menu} i {#}{1}{0}{1} 2 enter the current month, date, and year by selecting 2 digits for each. Example: september 15, 2008 { 0}{9} {1}{5} {0}{8} 3 enter the ...

  • Page 17

    Making/answering calls 17 making calls using the base unit : 1 dial the phone number. L to correct a digit, press {clear}. 2 lift the corded handset. L an available line is automatically selected and either the line1 indicator or line2 indicator lights up. To change the line selection mode, see page...

  • Page 18

    Making/answering calls 18 storing a calling card access number and/or pin in the phonebook, a pause is also needed (page 23). Example: if you need to dial the line access number “9” when making outside calls with a pbx: 1 { 9} i {pause} 2 dial the phone number. 3 proceed with the operation for your ...

  • Page 19

    Making/answering calls 19 useful features during a call hold this feature allows you to put an outside call on hold. 1 press {hold} during an outside call. L if you are using the corded handset, you can place it on the cradle. 2 to release hold, press {line 1} or {line 2} that is flashing on the bas...

  • Page 20

    Making/answering calls 20 call share this feature allows you to join an existing outside call. To join the conversation, press {line 1} or {line 2} to select the line that is being used by another extension for an outside call, then lift the corded handset. To join the conversation, press {line 1} o...

  • Page 21

    Phonebook 21 base unit/handset phonebook the phonebook allows you to make calls without having to dial manually. You can add names and phone numbers to the base unit and handset phonebook independently, and assign each phonebook entry to the desired group. – base unit: up to 100 entries – handset: u...

  • Page 22

    Phonebook 22 1 proceed with the operation for your unit. Base unit: {c} handset: {menu} i {#}{2}{8}{0} 2 { menu} 3 {v} /{^}: “group” i {select} 4 {v} /{^}: select the desired group. I { select} 5 {v} /{^}: “group name” i {select} 6 edit the name (10 characters max.; page 21). I {save} 7 proceed with...

  • Page 23

    Phonebook 23 handset: {menu} i {#}{2}{8}{0} 2 { menu} 3 {v} /{^}: “erase all” i {select} 4 {v} /{^}: “yes” i {select} 5 {v} /{^}: “yes” i {select} 6 proceed with the operation for your unit. Base unit: { ■} (exit) handset: {off} chain dial this feature allows you to dial phone numbers in the phonebo...

  • Page 24

    Programming 24 programmable settings you can customize the unit by programming the following features. To access the features, there are 2 methods: – scrolling through the display menus (page 24) – using the direct commands (page 27) l mainly the direct command method is used in these operating inst...

  • Page 25

    Programming 25 *1 if you program these settings using the base unit, you do not need to program the same item using a handset. Handset ringer settings ringer volume line1 – line2 ringer tone line1 – line2 interrupt tone – – night mode start/end 30 on/off 30 initial settings set date & time date and ...

  • Page 26

    Programming 26 *1 if you program these settings using one of the handsets, you do not need to program the same item using another unit. Ringer settings ringer volume line1 – line2 – ringer tone line1 – line2 – interrupt tone – – night mode start/end 30 on/off 30 initial settings set date & time date...

  • Page 27

    Programming 27 programming using the direct commands 1 { menu} i {#} 2 enter the desired feature code. 3 {v} /{^}: select the desired setting. I {save} l this step may vary depending on the feature being programmed. L to exit the operation, press { ■}(exit) on the base unit or {off} on the handset. ...

  • Page 28

    Programming 28 *1 if “system setting” column is checked, you do not need to program the same item using another unit. *2 if you subscribe to call display service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *3 this tone lets you know...

  • Page 29

    Programming 29 *5 if you subscribe to a distinctive ring service, select a tone (base unit: tone 1 to 3/handset: tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. *6 if you select one of the melody ringer tones, the ringer tone will continue to play for several sec...

  • Page 30

    Programming 30 special instructions for programmable settings night mode night mode allows you to select a span of time during which the unit will not ring for outside calls. This feature is useful for those occasions when you do not want to be disturbed, for example, while sleeping. Night mode can ...

  • Page 31

    Programming 31 2 proceed with the operation for your unit. Base unit: { ■} (exit) handset: {off} registering a unit operating additional handsets additional handsets up to 6 handsets can be registered to the base unit. Important: l see page 4 for information on the available model. Registering a han...

  • Page 32

    Call display service 32 using call display service important: l this unit is call display compatible. To use call display features, you must subscribe to call display service. Contact your service provider/telephone company for details. Call display features when an outside call is being received, t...

  • Page 33

    Call display service 33 – if the item has already been viewed or answered, “q” is displayed, even if it was viewed or answered using another unit. – if an arrow (>) is displayed after the number, the whole phone number is not shown. Proceed with the operation for your unit. Base unit: press {8} to s...

  • Page 34

    Call display service 34 2 {v} /{^}: select the desired entry. L to edit the number, press {edit} repeatedly until the phone number is shown in the desired format. 3 { save} 4 if necessary, edit the party’s name (16 characters max.). I {ok} 5 if necessary, edit the party’s phone number (24 digits max...

  • Page 35

    Answering system 35 answering system the answering system can answer and record calls for you when you are unavailable to answer the phone. Important: l only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L when callers leave messages, the u...

  • Page 36

    Answering system 36 playing back the greeting message 1 { menu} i {#}{3}{0}{3} 2 {v} /{^}: select the desired line(s). I { select} 3 { ■} (exit) erasing your greeting message if you erase your own greeting message, the unit plays a pre-recorded greeting message for callers. 1 { menu} i {#}{3}{0}{3} ...

  • Page 37

    Answering system 37 listening to messages using the handset when new messages have been recorded, “new message” is displayed. 1 to play new messages: { menu} i {#}{3}{2}{3} to play all messages: { menu} i {#}{3}{2}{4} 2 when finished, press {off}. Note: l to switch to the receiver, press {c}. Playin...

  • Page 38

    Answering system 38 2 press {8} repeatedly to select the desired line(s). 3 {v} /{^}: “erase all” i {select} 4 {v} /{^}: “yes” i {select} 5 { off} remote operation using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering syst...

  • Page 39

    Answering system 39 *1 if pressed within the first 5 seconds of a message, the previous message is played. *2 to resume operation, enter a remote command within 3 seconds, or the voice guidance starts. Turning on the answering system remotely if the answering system is turned off, you can turn it on...

  • Page 40

    Answering system 40 l to use this unit’s answering system rather than the voice mail service provided by your service provider/telephone company, please contact your service provider/telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: –...

  • Page 41

    Voice mail service 41 voice mail service voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phon...

  • Page 42

    Intercom/locator 42 intercom intercom calls can be made: – between the base unit and handset. – between handsets. Note: l when paging unit(s) for an intercom call, the paged unit(s) beeps for 1 minute. L if you receive an outside call while talking on the intercom, an interrupt tone will be heard (p...

  • Page 43

    Intercom/locator 43 2 to page the base unit, press {0}. To page another handset, enter its extension number. 3 wait for the paged party to answer. L if the paged party does not answer, press { line 1} or {line 2} that is flashing on the handset to return to the outside call. 4 { off} l the outside c...

  • Page 44

    Intercom/locator 44 1 during an outside call, press {intercom} once to put the call on hold. 2 to page the base unit, press {0}. To page another handset, enter its extension number. 3 when the paged party answers, press { conf}. L the 2 calls are combined. L to leave the conference, press {off}. The...

  • Page 45

    Useful information 45 wall mounting for charger 1 drive the screws (not supplied) into the wall. 2 mount the charger ( a), then slide it down (b) and to the right ( c) until it is secure. Belt clip you can hang the handset on your belt or pocket using the supplied belt clip. To attach the belt clip ...

  • Page 46

    Useful information 46 error messages if the unit detects a problem, one of the following messages is shown on the display. Display message cause/solution busy l the called handset or base unit is in use. L other units are in use and the system is busy. Try again later. L privacy mode is on for the c...

  • Page 47

    Useful information 47 troubleshooting if you still have difficulties after following the instructions in this section, disconnect the base unit’s ac adaptor, then reconnect the base unit’s ac adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. Genera...

  • Page 48

    Useful information 48 battery recharge making/answering calls, intercom call display problem cause/solution the handset beeps and/or 3 flashes. L battery charge is low. Fully charge the batteries (page 14). I fully charged the batteries, but 3 still flashes or 4 is displayed. L clean the charge cont...

  • Page 49

    Useful information 49 answering system caller information is displayed late. L depending on your service provider/telephone company, the unit may display the caller’s information at 2nd ring or later. L move closer to the base unit. I cannot dial the phone number edited in the caller list. L the pho...

  • Page 50

    Useful information 50 liquid damage caution: l to avoid permanent damage, do not use a microwave oven to speed up the drying process. While recording a greeting message or listening to messages, the unit rings and recording stops. L a call is being received. Answer the call and try again later. Prob...

  • Page 51

    Useful information 51 industry canada notices and other information notice: this equipment meets the applicable industry canada terminal equipment technical specifications. This is confirmed by the registration number. The abbreviation, “ic:”, before the registration number signifies that registrati...

  • Page 52

    Useful information 52 specifications ■ standard: dect 6.0 (digital enhanced cordless telecommunications 6.0) ■ number of channels: 60 duplex channels ■ frequency range: 1.92 ghz to 1.93 ghz ■ duplex procedure: tdma (time division multiple access) ■ channel spacing: 1,728 khz ■ bit rate: 1,152 kbit/s...

  • Page 53

    Useful information 53 warranty panasonic canada inc. 5770 ambler drive, mississauga, ontario l4w 2t3 panasonic product - limited warranty exchange program panasonic canada inc. Warrants this product to be free from defects in material and workmanship and agrees to replace the product for a period as...

  • Page 54

    Index 54 index a additional handset: 31 alarm: 30 answering calls base unit: 18 handset: 18 answering system call screening: 35 erasing messages: 36, 37, 39 listening to messages: 36, 37, 38 memory capacity: 35 number of rings: 39 recording time: 40 remote access code: 38 remote operation: 38 ring c...

  • Page 55

    55 notes tg9391c(e).Book page 55 wednesday, august 27, 2008 2:36 pm.

  • Page 56

    Pnqx1456za cm0908sh0 for your future reference we recommend keeping a record of the following information to assist with any repair under warranty. Panasonic canada inc. 5770 ambler drive, mississauga, ontario l4w 2t3 copyright: this material is copyrighted by panasonic communications co., ltd., and...