Panasonic KX-TGJ320E Operating Instructions Manual - Important Safety

Manual is about: Digital Cordless Answering System

Summary of KX-TGJ320E

  • Page 1

    Operating instructions digital cordless answering system model no. Kx-tgj320e kx-tgj322e kx-tgj323e kx-tgj324e model shown is kx-tgj320. Before initial use, see “getting started” on page 11. Thank you for purchasing a panasonic product. Please read these operating instructions before using the unit ...

  • Page 2

    Introduction model composition .......................................3 accessory information ..................................3 general information ......................................5 important information for your safety .............................................7 important safety instruct...

  • Page 3: Model Composition

    Model composition series model no. Base unit handset part no. Part no. Quantity kx-tgj320 series kx-tgj320 kx-tgj320 kx-tgja31 1 kx-tgj322 kx-tgj320 kx-tgja31 2 kx-tgj323 kx-tgj320 kx-tgja31 3 kx-tgj324 kx-tgj320 kx-tgja31 4 accessory information supplied accessories no. Accessory item/ part number ...

  • Page 4

    Additional/replacement accessories please contact your nearest panasonic dealer for sales information. Accessory item model number/specifications rechargeable batteries *1 battery type: – nickel metal hydride (ni-mh) – 2 x aaa (r03) size for each handset – 1.2 v – minimum amperage of 550 mah headset...

  • Page 5: General Information

    Direct sales at panasonic u.K. R order accessory and consumable items for your product with ease and confidence by phoning our customer communications centre monday - friday 9:00am - 5:00pm (excluding public holidays). R go on line through our internet accessory ordering application at www.Pas-europ...

  • Page 6

    For your future reference we recommend keeping a record of the following information to assist with any repair under warranty. Serial no. Date of purchase (found on the bottom of the base unit) name and address of dealer attach your purchase receipt here. 6 helpline tel. No.: u.K. 0344 844 3899 irel...

  • Page 7: For Your Safety

    For your safety to prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. Warning power connection r use only the power source marked on the product. R do not overload power outlets and extension cor...

  • Page 8: Important Safety

    R use caution when installing or modifying telephone lines. R the ac adaptor is used as the main disconnect device. Ensure that the ac outlet is installed near the product and is easily accessible. R this product is unable to make calls when: – the handset batteries need recharging or have failed. –...

  • Page 9: Other Information

    R do not place heavy objects on top of the product. R when you leave the product unused for a long period of time, unplug the product from the power outlet. R the product should be kept away from heat sources such as radiators, cookers, etc. It should not be placed in rooms where the temperature is ...

  • Page 10: Specifications

    Note for the battery symbol this symbol (b) might be used in combination with a chemical symbol (c). In this case it complies with the requirement set by the directive for the chemical involved. Note for the battery removal procedure refer to “battery installation” on page 11. Specifications r stand...

  • Page 11: Setting Up

    Setting up connections n base unit connect the ac adaptor to the unit by pressing the plug firmly. Fasten the cord by hooking it. Connect the ac adaptor to the power outlet. Connect the telephone line cord to the unit, then to the telephone line jack until you hear a click. A dsl/adsl filter (not su...

  • Page 12

    R when the batteries are fully charged, “fully charged” is displayed. 1 note when setting up note for connections r the ac adaptor must remain connected at all times. (it is normal for the adaptor to feel warm during use.) r the ac adaptor should be connected to a vertically oriented or floor-mounte...

  • Page 13: Controls

    Controls handset a b a b a d c i j k l h m f e g belt clip holes speaker headset jack m n (talk) dial keypad m n (key lock) mzn (sp-phone: speakerphone) microphone receiver display m n (power) moffn mrecallnmecon eco: eco mode shortcut key mintercomn charge contacts n control type soft keys by press...

  • Page 14: Display Icons

    J m /locatorn r you can locate a misplaced handset by pressing mlocatorn. Display icons handset display items item meaning range status: the more bars visible, the closer the handset is to the base unit. Out of base unit range security for phone calls is set to “enhanced”. (page 35) paging, intercom...

  • Page 15: Turning The Power On/off

    Icon action returns to the previous screen or outside call. Displays the menu. Makes a call. Places a call on hold. Switches the screen to confirm the detailed information. Allows you to edit phone numbers. Adds new entry. Displays the phonebook search menu. Stops alarm. Snooze button on the alarm. ...

  • Page 16

    Eco mode setting you can select the desired eco mode setting by pressing mecon. The following settings are available for eco mode. – “eco”: reduces the base unit transmission power by up to 90 % in standby mode. When this setting is selected, is displayed on the handset display instead of . – “eco p...

  • Page 17: Making Calls

    Making calls 1 lift the handset and dial the phone number. R to correct a digit, press mclearn. 2 m n 3 when you finish talking, press moffn or place the handset on the base unit or charger. Note: r in step 1, you can store the dialled phone number to the phonebook by pressing msaven. Using the spea...

  • Page 18: Useful Features During A

    Useful features during a call hold 1 press mmenun during an outside call. 2 mbn: “hold” a mokn 3 to release hold, press m n. Note: r after holding for 10 minutes, the call is disconnected. Mute 1 press mmuten during a call. 2 to return to the call, press mmuten. Note: r mmuten is a soft key visible ...

  • Page 19: Intercom

    2 wait for the paged party to answer. R if the paged party does not answer, press mbackn to return to the outside call. 3 to complete the transfer: press moffn. To establish a conference call: mmenun a mbn: “conference” a mokn r to leave the conference, press moffn. The other 2 parties can continue ...

  • Page 20: Phonebook

    Phonebook you can store up to 250 phonebook entries and assign a name (16 characters max.) and up to 3 phone numbers to each (24 digits max. Each). You can also assign a label to each phone number, and assign each phonebook entry to a category (page 20). The total number of entries that can be store...

  • Page 21

    Press the dial key (0 to 9, or #) which contains the character you are searching for (page 47). Mbn: scroll through the phonebook if necessary. A m n to search by query you can narrow down the search to enter the first characters of a name. * to search for the name, enter the first characters (up to...

  • Page 22: Speed Dial

    Speed dial you can assign 1 phone number to each of the dial keys (1 to 9) on the handset. Adding phone numbers to speed dial keys n by entering phone numbers: 1 press and hold the desired speed dial key (1 to 9). A maddn 2 mbn: “manual” a mokn 3 enter the party’s name (16 characters max.). A mokn 4...

  • Page 23: Menu List

    Menu list to access the features, there are 2 methods. N scrolling through the display menus 1 mmenun (right soft key) 2 press mcn, mdn, men, or mfn to select the desired main menu. A mokn 3 press mcn or mdn to select the desired item from the next sub-menus. A mokn 4 press mcn or mdn to select the ...

  • Page 24

    Sub-menu 1 sub-menu 2 settings code new message alert *1 outgoing call – on/off on off> #338 43 outgoing call – notification to – outgoing call – remote code activate inactivate> base unit beep on off> #339 42 settings number of rings *1 2-9 rings 8 rings> auto #211 45 recording time *1 1 minute 3 m...

  • Page 25

    Sub-menu 1 sub-menu 2 settings code ringtone (intercom) *4 (handset) – ringtone 5> #163 – do not disturb mode on/off on off> #238 31 start/end #237 31 ring delay 30 sec. 60 sec.> 90 sec. 120 sec. No ringing #239 31 select category category 1-9 #241 31 first ring *1, *5 – on> off #173 – main menu: “k...

  • Page 26

    Main menu: “initial setup” sub-menu 1 sub-menu 2 settings code ringer setup ringer volume (external) – handset off-6 #160 – ringer volume (external) – base unit *1 off-6 #g160 – ringer volume (intercom) (handset) 1-6 #175 – ringtone (external) *4 (handset) ringtone 1> #161 – ringtone (intercom) *4 (...

  • Page 27

    Sub-menu 1 sub-menu 2 settings code talking caller id handset on> off #162 38 base unit *1 on> off #g162 key finder setup *6 – 1:add new device (for finder1) *7 – 2:add new device (for finder2) – 3:add new device (for finder3) – 4:add new device (for finder4) change name *1 finder1 #6561 – finder2 *...

  • Page 28

    Sub-menu 1 sub-menu 2 settings code display setup wallpaper wallpaper1> #181 – clock on> off #198 – display colour colour1> colour2 #182 – display mode *10 multi items> single item #192 – key backlight on> off #276 – lcd in charging *11 (lcd backlight) on> off #191 – handset name – #104 34 display n...

  • Page 29

    Sub-menu 1 sub-menu 2 settings code cancel base *2 – – #139 36 language display english> #110 15 main menu: “display setup” *15 sub-menu 1 sub-menu 2 settings code wallpaper – wallpaper1> #181 – clock – on> off #198 – display colour – colour1> colour2 #182 – display mode *10 – multi items> single it...

  • Page 30: Alarm

    – pressing mdetailn, or – pressing mmenun a mbn: “detail” a mokn *11 you can set the handset display backlight while on charge. – “on”: backlight is on (dimmed). – “off”: backlight turns off after 10 seconds of charging. *12 if you subscribe to a caller id service and want to view the caller’s infor...

  • Page 31: Do Not Disturb Mode

    Do not disturb mode do not disturb mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Do not disturb mode can be set for each handset. Using th...

  • Page 32: Baby Monitor

    Storing unwanted callers storing a single phone number important: r you must include the area code when storing phone numbers in the call block list. N from the caller list: 1 mcn cid 2 mbn: select the entry to be blocked. A mmenun 3 mbn: “save call block” a mokn 4 mbn: “yes” a mokn a moffn n by ent...

  • Page 33

    Note: r both the monitored and monitoring handsets must select the same base unit in order to use the baby monitor feature (page 36). R if the unit is connected to a pbx system, you cannot set the baby monitor. R during the monitoring mode, battery consumption is faster than usual. We recommend leav...

  • Page 34: Other Programming

    5 mmenun a mbn: “edit” a mokn 6 edit the name if necessary. A mokn 7 edit the phone number if necessary. A mokn 2 times erasing an outside monitoring number 1 press mmenun on the handset being monitored. 2 mbn: “on/off” a mokn 3 mbn: “on” a mokn 4 mbn: select the outside line. A meditn 5 mmenun a mb...

  • Page 35: Registering A Unit

    2 enter the base unit pin (default: “0000”). R if you forget your pin, see page 51. 3 mbn: select the handsets to be restricted. A mselectn r “ ” is displayed next to the selected handset numbers. R to cancel the selected handsets: mbn: select the handset. A press mselectn again. “ ” disappears. 4 m...

  • Page 36

    2 mbn: select a base unit number. A mokn r this number is used by the handset as a reference only. 3 base unit: press and hold mlocatorn for about 5 seconds. R if all registered handsets start ringing, press mlocatorn again to stop, then repeat this step. 4 handset: mokn a wait until “base pin” is d...

  • Page 37

    3 base unit: to exit the registration mode, press mlocatorn. Helpline tel. No.: u.K. 0344 844 3899 ireland 01289 8333 37 programming tgj32xe(en)_0305_ver011.Pdf 37 2015/03/05 14:31:40

  • Page 38: Using Caller Id Service

    Using caller id service important: r this unit is caller id compatible. To use caller id features, you must subscribe to a caller id service. Contact your phone service provider for details. Caller id features when an outside call is being received, the caller information is displayed. Caller inform...

  • Page 39

    Mmenun a mbn: “detail” a mokn r if the entry has already been viewed or answered, “ ” is displayed. Editing a caller’s phone number 1 mcn cid 2 mbn: select the desired entry. A mmenun 3 mbn: “edit & call” a mokn 4 edit the number. 5 m n erasing selected caller information 1 mcn cid 2 mbn: select the...

  • Page 40: Answering System

    Answering system the answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “greeting only” as the recording time setting (page 46). Important: r make sure ...

  • Page 41: Listening To Messages

    Messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message if you change into a pre-recorded greeting message once you record your own greeting message, your own recorded greeting message is erased...

  • Page 42: Advanced New Message

    To listen to all messages: mmenun (right soft key) #324 2 when finished, press moffn. Note: r to switch to the receiver, press m n. Listening to messages from the message list you can select the item to play back. 1 mmenun (right soft key) #329 2 mbn: select the desired item from the message list. A...

  • Page 43

    Beeps 2 times every minute until you listen to the messages, if the “base unit beep” setting is turned on. The default setting is “off”. 1 mmenun (right soft key) #339 2 mbn: select the desired setting. A mokn a moffn new message alert by a call this feature allows you to receive a notification by p...

  • Page 44: Remote Operation

    – “activate”: you must enter your remote access code and then press 4 to play new message. 1 mmenun (right soft key) #338 2 mbn: “remote code” a mokn 3 mbn: select the desired setting. A mokn a moffn listening to messages after you answer the new message alert, you can listen to the messages as foll...

  • Page 45: Answering System Settings

    Key operation 2 skip message (during playback) 4 play new messages 5 play all messages 6 play greeting message 7 record greeting message 9 stop recording stop playback 0 turn answering system off *4 erase currently playing message *5 erase all messages *6 reset to a pre-recorded greeting message (du...

  • Page 46

    The number of rings required to activate the voicemail service provided by your phone service provider before changing this setting. – change the number of rings of the voicemail service so that the answering system can answer the call first. To do so, contact your phone service provider. Caller’s r...

  • Page 47: Voicemail Service

    Voicemail service voicemail is an automatic answering service offered by your phone service provider. After you subscribe to this service, your phone service provider’s voicemail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorde...

  • Page 48

    Numeric entry table (0-9) z y 1 2 3 4 5 6 7 8 9 greek character table ( ) z y 1 2 3 4 5 6 7 8 9 extended 1 character table ( ) z y 1 2 3 4 5 6 7 8 9 r the following are used for both uppercase and lowercase: extended 2 character table ( ) z y 1 2 3 4 5 6 7 8 9 r the following are used for both upper...

  • Page 49: Error Messages

    Cyrillic character table ( ) z y 1 2 3 4 5 6 7 8 9 error messages display message cause/solution base no power or no link to base. Reconnect main base ac adaptor. R confirm the base unit’s ac adaptor is connected to the unit and the power outlet correctly. R the handset has lost communication with t...

  • Page 50

    General use problem cause/solution the handset does not turn on even after installing charged batteries. R place the handset on the base unit or charger to turn on the handset. The unit does not work. R make sure the batteries are installed correctly (page 11). R fully charge the batteries (page 11)...

  • Page 51

    Problem cause/solution i cannot register a handset to a base unit. R the maximum number of base units (4) is already registered to the handset. Cancel unused base unit registrations from the handset (page 36). R the maximum number of handsets (6) is already registered to the base unit. Cancel unused...

  • Page 52

    Problem cause/solution the handset does not ring. R the ringer volume is turned off. Adjust ringer volume (page 17, 26). R do not disturb mode is turned on. Turn it off (page 31). R if the handset is registered to multiple base units, the handset may not be able to make or receive calls or communica...

  • Page 53

    Answering system problem cause/solution the unit does not record new messages. R the answering system is turned off. Turn it on (page 40). R the message memory is full. Erase unwanted messages (page 41). R the recording time is set to “greeting only”. Change the setting (page 46). R your phone servi...

  • Page 54: Conditions Of Guarantee

    Conditions of guarantee receipt no. Date of purchase model no. Serial no. This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the product proves to be defective by reason of faulty design, wo...

  • Page 55: Index

    Index a additional base units: 35 additional handsets: 35 alarm: 30 answering calls: 17 answering system: 40 call screening: 45 erasing messages: 41, 42, 45 greeting message: 40 greeting only: 46 listening to messages: 41, 44 message list: 42 new message alerting: 42 number of rings: 45 recording ti...

  • Page 56: Important!

    1 reconnect ac adaptor to the base unit. 2 check if telephone line cord is connected. 3 use rechargeable ni-mh batteries. (alkaline/manganese/ni-cd batteries cannot be used.) 4read troubleshooting page in the operating instructions. If your product is not working properly. . . Important! If you stil...