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Panasonic KX-VC300CN User Manual

Other manuals for KX-VC300CN: Installation Manual
Manual is about: HD Visual communication unit

Summary of KX-VC300CN

  • Page 1

    Model no. Kx-vc300cn kx-vc600cn user manual in this manual, the suffix of each model number (e.G., kx-vc600cn) is omitted unless necessary. Thank you for purchasing this panasonic product. Please read this manual carefully before using this product and save this manual for future use. Kx-vc300/kx-vc...

  • Page 2: Introduction

    Introduction feature highlights video camera display microphone microphone video camera display intranet lifelike visual communication you can experience lifelike visual communication *1 with smooth, high-quality video and clear stereo *2 sound. *1 if you are using the kx-vc300, sending images in fu...

  • Page 3: Selectable Video Source

    Selectable video source by connecting your computer or video camera to the unit, you can show your computer’s screen or video camera image to video conference call participants (page 68, page 74). Making video conference calls via sip server by using a sip server, you can establish video conference ...

  • Page 4: Trademarks

    Trademarks • hdmi is a trademark or registered trademark of hdmi licensing llc in the united states and other countries. • polycom ® is a trademark owned by polycom, inc. In the us and other countries. • all other trademarks identified herein are the property of their respective owners. Licences • t...

  • Page 5: Table of Contents

    Table of contents for your safety ........................................................................................8 for your safety .................................................................................................................8 before operation ...............................

  • Page 6

    Displaying other video sources ..........................................................68 displaying a computer’s screen ...................................................................................68 displaying the sub video camera’s image ......................................................

  • Page 7

    Making local site settings ...........................................................................................111 registering a local site ...............................................................................................111 selecting a local site ..................................

  • Page 8: For Your Safety

    For your safety to prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. Warning denotes a potential hazard that could...

  • Page 9

    To prevent fires, electric shock, injury, or damage to the unit, be sure to follow these guidelines when performing any wiring or cabling: a. Before performing any wiring or cabling, unplug the unit’s power cord from the outlet. After completing all wiring and cabling, plug the power cord back into ...

  • Page 10

    Installation do not install the unit in any other way than described in relevant manuals. Do not touch the unit, ac adaptor, ac adaptor cord, or power cord during a lightning storm. Only connect the unit to the type of electric power specified on the label affixed to the unit. Confirm the type of el...

  • Page 11: Caution

    Caution power when the unit is not used over an extended period of time, take the batteries out of the remote control. Otherwise, the batteries may leak. Do not use the leaked batteries. When the unit is not used over an extended period of time, switch it off and unplug it. If an unused unit is left...

  • Page 12: Notes About Operation

    Notes about operation please pay attention to the following points when using this device: 1. Please contact your dealer for installing, upgrading, or repairing this device. 2. Do not forcefully hit or shake this device. Dropping or bumping this device can damage or break this device. 3. Do not plac...

  • Page 13: Data Security

    Data security we recommend observing the security precautions described in this section, in order to prevent the disclosure of sensitive information. Panasonic is not responsible for any damages caused by improper use of this device. Preventing data loss keep a separate record of all information sto...

  • Page 14: Accessory Information

    Accessory information the following accessories are included: included accessories accessories quantity ac adaptor (part no.: pnlv6506) 1 power cord 1 remote control (part no.: n2qayb000674) 1 batteries (r6 [aa] dry cell) 2 14 user manual preparation preparation.

  • Page 15: Part Names and Usage

    Part names and usage main unit (front) a b d e c power led shows the power status. The led is green when the power is on and off when the power is off. Remote control signal receiver receives remote control signals. The maximum range of reception is approximately 8 m from front of the unit, and appr...

  • Page 16: Main Unit (Back)

    Main unit (back) kx-vc600 a b c f g e h i j o k l m n d kx-vc300 b d f g e h i j o k l m n camera control terminal (kx-vc600 only) not used. Rs-232c terminal not used. Mic (digital) jack (kx-vc600 only) (page 21) used to connect the digital boundary microphone (optional) (page 19). Mic (analog) jack...

  • Page 17

    Hdmi terminal (page 21) used to connect to the display with an hdmi cable. Component terminal (page 25) used to connect to the display with a component video cable. Dc in (page 22) connect the ac adaptor’s dc cord. User manual 17 preparation.

  • Page 18: Remote Control

    Remote control press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (page 75). Press to display/hide information about the other party, guide...

  • Page 19

    Boundary microphone (optional accessory) boundary microphone (digital interface type) (proprietary cable included. Cable length: approx. 8.5 m) boundary microphone (analogue interface type) (proprietary cable included. Cable length: approx. 7 m) a b a b model no.: kx-vca001 model no.: kx-vca002 mic ...

  • Page 20: Led Patterns

    Led patterns leds indicate the operational status of the unit, as follows: led pattern status light blue on • starting up slow blue flashing • idle state blue on • in a video conference call (including when dialling, receiving a video conference call, and being disconnected) orange on • self diagnos...

  • Page 21: Connecting The Unit

    Connecting the unit this section describes how to connect the main video camera, display, microphone, lan cable, ac adaptor and power cord. G f to each device to a switching hub to a display to a general - purpose microphone to an ac outlet a d c b e notice • use only the included power cord. Note •...

  • Page 22: System Layout Examples

    Note • set the switching hub to auto negotiation mode. • if the system is set to 100m full duplex, it is necessary to change the system setting. For details, contact your dealer. • do not connect to a switching hub set to half duplex. • for more details about switching hubs, refer to the documentati...

  • Page 23

    Noise level/ micro– phone a quiet room (40 dbspla) a regular room (45 dbspla) a noisy room (50 dbspla) 1 approx. 3 m approx. 2.2 m approx. 1.2 m 2 approx. 2.8 m approx. 1.5 m approx. 1 m 3 approx. 2.3 m approx. 1.3 m — 4 approx. 2 m approx. 1.1 m — layout examples (a regular room) (the grey circle i...

  • Page 24

    With the hd visual communication unit using sip. – you are not using digital boundary microphones and an analogue boundary microphone together. • if a headset is connected, audio from the headset microphone is given priority, and audio from analogue boundary microphones is no longer picked up. The r...

  • Page 25: Amplifier/active Speaker

    Amplifier/active speaker connection this section describes how to connect an amplifier/ active speaker. 1. Connect the amplifier/active speaker to the audio out l/r jack on the back of the unit using a stereo pin plug cable. Note • connect the amplifier/active speaker correctly, as follows: – left c...

  • Page 26: Turning The Power On/off

    Turning the power on/off note • make sure that peripheral devices (e.G., display, main video camera) are turned on. 1 press the power button on the front of the unit. • the power led turns on. Then, the status led starts flashing blue slowly, and the home screen is displayed. • when the power is tur...

  • Page 27: Screen Display

    Screen display home screen (idle screen) displayed when the power is turned on. Also displayed when the [home] button is pressed on the remote control. A b c d f e main video camera image displays the video from the main video camera. Unit information displays the unit’s name, ip address (the sip us...

  • Page 28: Menu Screen (Idle Screen)

    Icon status microphone is muted. Note • if the mic detection setting has been disabled through system settings (page 90), the icon will not be displayed even if the boundary microphone or headset microphone is muted. Network, server (any kind), or peripheral connection error (no connection, device e...

  • Page 29: Video Conference Call Screen

    Video conference call screen a d f b c e g other party’s information when registered in the contact list: the other party’s name/group name is displayed. When not registered in the contact list: the other party’s ip address, sip uri (sip user name@sip domain name), host name (e.G., www.Example.Com),...

  • Page 30

    • you can set whether to display the icon. This setting affects all displayed images (excluding your own image) (page 90). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disable...

  • Page 31: 4-Party Conference)

    Making a video conference call you can make a video conference call using one of the following methods. Note • during a video conference call, you cannot perform the following operations: – pressing [menu] to display the menu screen. – pressing [contact] to display the contact list screen. • make su...

  • Page 32: Calling From The Home Screen

    Calling from the home screen 1 press [home]. • the home screen is displayed. 3 2 1 4 2 with the dial keys, enter a one-touch connection number (1 to 5). • the information registered in the selected one-touch connection number is displayed. 3 press [start] to start the call. • you can also start the ...

  • Page 33: Calling From The Menu Screen

    Calling from the menu screen note • from the menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (from the home screen, you can make a video conference call using up to 5 one-touch connection numbers [1 to 5].) 1 press [menu]. • the menu screen is display...

  • Page 34: 2, 3

    Calling from the contact list (2-party conference/3-party conference/4-party conference) note • to make a video conference call from the contact list, you must first register contacts in the contact list (page 82). • if "ip address" is set to "auto" on the network settings screen (page 87), the unit...

  • Page 35

    3 select the entry you want to call using [ ][ ]. • you can switch the index tab back and forth using [ ][ ]. (index tabs in which no entries exist will be skipped.) • press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below. Numeric button 1 2 ...

  • Page 36: 2-5

    Calling by entering an address directly you can make a video conference call by entering the ip address, sip uri (or sip user name), h.323 extension, h.323 name, or mcu’s conference room number@ip address. 1 press [menu]. • the menu screen is displayed. 9 10 1 6 2-5 7-8 2 select "manual dial" using ...

  • Page 37

    10 when you want to end the call, press [end]. • the home screen is displayed. Note • if the ip address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [. 001]. Example: the ip address is [192.168.0.1]. – correct entry: [192.168.0.1] – wrong entry: [192.168.000.001]...

  • Page 38

    Calling from the call history you can make a video conference call from the call history. The call history is divided into outgoing and incoming calls. The last 30 video conference calls made and received are stored in the outgoing and incoming call history. Information such as the contact name or i...

  • Page 39: 2, 3

    1 press [menu]. • the menu screen is displayed. 4 5 2, 3 1 2 select "call history" using [ ][ ] and press [enter]. • the outgoing call history screen is displayed. Note • the result of the video conference call is displayed in the "call result" column as follows: – : the video conference call was es...

  • Page 40

    • when a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • when a party that is not registered in your contact list is selected, if you press [b], the contact list registra...

  • Page 41: When Manual Answer Is Set

    Answering a video conference call depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (page 88). Note • make sure that peripheral devices (e.G., display, main video camera) are turned on...

  • Page 42: System

    Connecting to a non-panasonic video conference system you can connect to a non-panasonic video conference system and have a 2-party video conference call. Intranet note • non-panasonic video conference systems you want to connect to must meet the following criteria. Confirm the settings of the non-p...

  • Page 43: Connecting to An McU

    Connecting to an mcu connecting to an mcu allows you to have a video conference call with 5 or more parties. Intranet mcu note • mcus you want to connect to must meet the following criteria. Confirm the settings of the mcu. – supports sip or h.323 communication – supports communication with the h.26...

  • Page 44

    Operating an mcu remotely using tone signals when connecting to an mcu, you can send tone signals by pressing buttons (0–9, #, or ) on the remote control. Doing so allows you to operate (e.G., change the screen layout) the mcu remotely. Note • tone signals can only be sent when connecting to an mcu....

  • Page 45: Conference Call

    Changing the screen layout during a 2-party video conference call you can choose from 3 different screen layouts when taking part in a 2-party video conference call. 1 press [layout]. • the screen will cycle through the available layouts each time you press [layout]. – layout 1: the other party’s im...

  • Page 46

    Note • you can press [b] or [r] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout other site layout 1 both sites layout 2 this site layout 3 example: when using layout 2 [b]: the ...

  • Page 47: Conference Call

    Changing the screen layout during a 3-party video conference call you can choose from 7 different screen layouts when taking part in a 3-party (this site, site 1, site 2) video conference call. Note • you cannot perform this operation when using h.323 or connecting to an mcu or non-panasonic video c...

  • Page 48

    A b c layout 1 layout 7 layout 6 b layout 2 a c b a b a b layout 3 b a layout 4 a layout 5 a: site 1 b: site 2 c: this site 48 user manual changing the screen layout.

  • Page 49

    Note • you can press [b], [r], or [g] to switch the screen layout to that button’s pre-assigned layout. *1 the layout displayed by each button depends on the screen layout currently in use. *1 you cannot switch the screen layout to layout 2 directly. However, you can switch to layout 2 if you press ...

  • Page 50: Conference Call

    Changing the screen layout during a 4-party video conference call you can choose from 6 different screen layouts when taking part in a 4-party (this site, site 1, site 2, site 3) video conference call. Note • you cannot perform this operation when using h.323 or connecting to an mcu or non-panasonic...

  • Page 51

    Layout 1 layout 2*¹ layout 6 layout 3 a: site 1 b: site 2 c: site 3 d: this site layout 4 layout 5 b d a c a b c a d b c *1 image edges are trimmed and the image is centred. User manual 51 changing the screen layout.

  • Page 52

    Note • you can press [b], [r], or [g] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display screen layout remote sites layout 1 all sites layout 2 site 1 layout 3 site 2 layout 4 site 3 layout 5 th...

  • Page 53: Controlling A Video Camera

    Controlling a video camera if a ptz (pan, tilt, zoom) camera or a fix camera is connected to your unit or the other party’s unit, you can control the pan (side-to-side movement), the tilt (up-down movement), and the zoom of the video camera during a video conference call. You can perform this operat...

  • Page 54

    2 use [ ][ ] to select the site to display and press [enter]. • the camera control screen is displayed. 3 press the buttons on the remote control to operate the video camera. [b]: zoom out [r]: zoom in [ ][ ]: pan the video camera left/right. [ ][ ]: tilt the video camera up/down. • the movement con...

  • Page 55: Registering A Preset

    Registering a preset when you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note • preset registration can only be performed when using video cameras that support prese...

  • Page 56

    4 press a numeric button (1–9) to select the preset number to use. • the selected preset number is displayed in the upper right corner of the screen. Note • when a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information wi...

  • Page 57

    Recalling a registered preset during a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • for details about compatible video camera models, contact your dealer. • you can recall a pres...

  • Page 58: 2,4

    Changing video camera settings whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note • you may not be able to change the settings depending on your video camera model. Fo...

  • Page 59

    3 press [menu]. • the camera menu screen is displayed. 4 use [ ][ ] to select the item you want to set, and press [enter]. • the setting screen for the selected item is displayed. Note • some items may not be displayed depending on your video camera model. • while you are configuring settings on the...

  • Page 60

    "white balance" screen this function adjusts the colour so that white colours always appear white under various types of light sources. "white balance": press [enter] and use [ ][ ] to select the desired value for the white balance ("auto", "indoor 1", "indoor 2", "outdoor (sunny)", "outdoor (cloudy...

  • Page 61

    "digital zoom" screen this function crops the centre part of the video image and enlarges it through digital processing. "digital zoom": press [enter] and use [ ][ ] to select "on" or "off". "magnifier settings" screen this function crops a part of the video image and displays it in the four corners...

  • Page 62

    2. Configure the advanced settings of the magnifier by pressing the [g] button on the remote control. Note • the magnifier settings can be registered as a preset (page 55). (to change which position to magnify): if you want to change which content to magnify, adjust the magnification position by pre...

  • Page 63: Adjusting The Volume

    Adjusting the volume you can adjust the volume during a video conference call. 1 press [volume (+/–)]. • the volume level bar is displayed at the bottom of the screen. 1, 2 2 adjust the volume using [volume (+/–)]. • pressing [+] will increase the volume of the other party’s voice. • pressing [–] wi...

  • Page 64: Muting The Microphone

    Muting the microphone during a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note • you can set the microphone(s) to be mute at the start of a received...

  • Page 65

    Muting the microphone (operation with the boundary microphone) 1 press the mic mute button. • an icon appears in the status display area of the screen (page 27), and the led light on the boundary microphone (page 19) becomes red. Make sure the colour of the led changes. • pressing the mic mute butto...

  • Page 66

    Reducing microphone noise (kx-vc600 only) you can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. 1 press [y]. • "whisper mode [on]" is displa...

  • Page 67: Adjusting The Tone

    Adjusting the tone you can adjust the tone during a video conference call. 1 press [tone ( / )]. • the tone control dialogue box appears, and the current tone setting is displayed. 1, 2 2 press [tone ( / )] to select a tone setting. • "more highs": high-pitched sounds are amplified. • "standard": re...

  • Page 68: Connecting The Computer

    Displaying a computer’s screen you can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Main video camera computer router intranet co...

  • Page 69

    Resolution refresh rate (hz) wxga 60/75 displaying the computer’s screen you can switch the display from the main video camera to the computer screen during a video conference call. Note • in this manual, "displaying a computer’s screen" indicates showing your computer’s screen to video conference c...

  • Page 70

    Note (when using the kx-vc600) • in the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes. • you can press [full screen] to change between displaying/ hiding the guide area. (the guide area is initia...

  • Page 71

    When using the kx-vc300: • the computer’s screen is shown on the display. The other party’s display also shows the same screen. Note (when using the kx-vc300/kx-vc600) • when using h.323 or connecting to an mcu or non-panasonic video conference system, the same screen may not be shown on the other p...

  • Page 72

    • when using h.323 or connecting to an mcu or non-panasonic video conference system: – even while displaying your computer’s screen, it is also possible for the other party to start sharing their computer’s screen. In this case, note that the other party’s computer screen will be displayed as the ot...

  • Page 73

    Receiving a dual stream (computer-only screen) – press [b] to display the other party’s image in full screen. Each time you press [b], the display switches between the other party’s image and the dual stream reception screen. User manual 73 displaying other video sources.

  • Page 74

    Displaying the sub video camera’s image when a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. You and the other party can control the displayed image (page 53). Main video camera sub video camera intranet connecting the s...

  • Page 75

    Displaying the sub video camera’s image you can switch the display from the main video camera to a sub video camera during a video conference call. 1 press [camera sub]. • the sub video camera’s image is displayed. The image is also visible on the other party’s display. Note • when using h.323 or co...

  • Page 76

    • when using h.323 or connecting to an mcu or non-panasonic video conference system: – even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video camera’s image will...

  • Page 77

    Displaying a still image from the sub video camera you can display a still image from the sub video camera during a video conference call. Note • fix your sub video camera and the object so that the image is not blurred. • you cannot perform this operation when using h.323 or connecting to an mcu or...

  • Page 78

    Displaying the connection status you can confirm the connection status of the network and peripheral devices. 1 press [status]. • the connections status screen is displayed. An "x" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected...

  • Page 79: Displaying Unit Information

    Displaying unit information 1 press [status] twice. • the unit information screen is displayed. 2 1 note • when you are not using a sip server, "sip username" and "sip domain name" will be blank. • the resolution for sending images is displayed under "resolution (send)". This information is not disp...

  • Page 80

    2 press [back]. • the display returns to the screen in use before the step 1 was performed. 80 user manual displaying the connection status.

  • Page 81: Activating Enhanced Features

    Activating enhanced features overview of activation keys you can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to page 108. Model no. Product name activation key type target model description kx-vcs301 activation key card (4-p...

  • Page 82: Adding Contacts to The

    Adding contacts to the contact list you can register the information of up to 300 contacts in the contact list. Note • if a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" ...

  • Page 83: Editing Contact Information

    Note • to continue entering another contact, press [b] and repeat steps 3–5. 6. Press [home]. • the home screen is displayed. Registering a multiple-party contact note • when using h.323, you cannot register a multiple-party contact. • if you are using the kx-vc300, registering a multiple-party cont...

  • Page 84: Deleting A Contact

    5. Press [g]. • the contact list edit screen is displayed. 6. Use [ ][ ] to select the item you want to edit and make any changes (page 116). 7. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 8. Use [ ][ ] to select "yes" and press [enter]. • the contact list details scr...

  • Page 85

    With the relevant standards. In this case, contact your network administrator. 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "call history" and press [enter]. • the outgoing call history screen is displayed. Note • to refer to the incoming call history, press [g]. 3. Use [...

  • Page 86: Changing System

    4. Use [ ][ ] to select the necessary items and input information (page 116). 5. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select "yes" and press [enter]. • the call history screen is displayed. 7. Press [home]. • the home screen is displayed. Chang...

  • Page 87: Setting The Date and Time

    6. Use [ ][ ] to select "yes" and press [enter]. • the system settings screen is displayed. 7. Press [home]. • the home screen is displayed. Setting the date and time 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen i...

  • Page 88: Making Connection Settings

    Note • "ip address", "subnet mask", and "default gateway" can be entered only if "ip address" is set to "manual". • if the value for "ip address", "subnet mask", or "default gateway" contains 1 or 2 digits numbers, enter these numbers as they are. Do not enter like [.001]. Example: the ip address is...

  • Page 89

    – "motion" (default): prioritise smooth movement. – "sharpness": prioritise image quality. Note • if you are using the kx-vc300, "sharpness" can only be selected after purchasing an activation key card (kx-vcs401) to enable sending images in full hd resolution (page 108). • if one of the other parti...

  • Page 90

    Including 2.30), communication will not become audio only even if "audio only mode" is set to "on". • when changing to audio-only mode, it may take some time for the blue screen to be displayed. Until the blue screen is displayed, the image may become distorted. "still image quality": use [ ][ ] to ...

  • Page 91: Making Screen Standby

    Making screen standby settings when the remote control is not operated or a video conference call is not received for a specified length of time, the unit enters standby mode. You can set the length of time here. 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and...

  • Page 92: Setting The Mic Position

    "medium" [default] or "high") of an incoming call ring. "default sound lev.": use [ ][ ] to select the volume level (0–20) at the start of a video conference call (default: 16). "sound pre-sets": press [enter] and use [ ] [ ] to select the tone ("more highs", "standard" [default], "more lows", "voic...

  • Page 93

    2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ]. • the second page is displayed. 4. Use [ ][ ] to select "mic setting" and press [enter]. • the auto settings screen is displayed. Note • if the manual settings screen is displayed, proceed ...

  • Page 94: Making Remote Control

    When setting digital boundary microphones as follows: main video camera r ch l ch mic 2 mic 3 mic 1 display speaker speaker connector mic 1: "right side" mic 2: "center mono" mic 3: "left side" note • make some noise near the digital boundary microphone. " " is displayed to indicate which digital bo...

  • Page 95: Making Language Settings

    "remote control id": use [ ][ ] to select a remote control id ("id1" [default]/"id2"/"id3") for the unit. "check id mismatch": use [ ][ ] to select "on" (default) or "off". • when "on" is selected, if the unit receives a signal from a remote control that has an id different from the one specified on...

  • Page 96: Making Multicast Setting

    4. Use [ ][ ] to select "language setting" and press [enter]. • the language settings screen is displayed. 5. Press [enter] and use [ ][ ] to select the desired language (" " [default], "english", " "). 6. Press [enter]. 7. Press [g]. • a dialogue box to confirm the saving of settings is displayed. ...

  • Page 97: Performing System

    "pan direction": use [ ][ ] to select the direction in which the video camera will move when the buttons on the remote control are pressed. – "normal" (default): the video camera will move in the left/right direction, as viewed from the video camera. – "reversed": the video camera will move in the l...

  • Page 98: Performing A Network Test

    3. Press [ ] three times. • the fourth page is displayed. 4. Use [ ][ ] to select "enhancement" and press [enter]. • the enhanced feature confirmation screen is displayed. Note • for details about "activated features", refer to page 109. 5. Press [home]. • the home screen is displayed. Performing a ...

  • Page 99: Performing Remote

    2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ] three times. • the fourth page is displayed. 4. Use [ ][ ] to select "self diag." and press [enter]. • the self diagnosis screen is displayed with the dialogue box. Note • you can hide or di...

  • Page 100: Displaying The Licence

    Displaying the licence information you can display information about the licence and open source software. 1. Press [menu]. • the menu screen is displayed. 2. Use [ ][ ] to select "settings" and press [enter]. • the system settings screen is displayed. 3. Press [ ] four times. • the fifth page is di...

  • Page 101: Making Administrator

    Making administrator menu settings note • if a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed. Use [ ][ ] to select "yes" or "no" and press [enter]. • when "yes" is selected, you can answer a video conferenc...

  • Page 102: Making Call Type Settings

    3. Use [ ][ ] to select the following items and enter a password (4–10 digits): "current password": enter the current password (default: 00000000). "new password": enter the new password. "retype new password": enter the new password again. Note • please change the default login password the first t...

  • Page 103

    Sip user name. In this case, you cannot make calls using either ip addresses or sip. Contact your network administrator. 1. Login to the administrator menu (page 101). • the admin menu screen is displayed. 2. Press [ ]. • the second page is displayed. 3. Use [ ][ ] to select "sip settings" and press...

  • Page 104: Making H.323 Settings

    5. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select "yes" and press [enter]. • the admin menu screen is displayed. 7. Press [home]. • the home screen is displayed. Making h.323 settings note • these settings can only be made when "h. 323" is set to ...

  • Page 105: Making Static Nat Settings

    "authentication id": enter an authentication id (1–60 characters [alphanumeric, space, symbols]) (page 116). &, , >, comma (,), double quotation mark (") cannot be entered. "authentication password": enter an authentication password (0–60 characters [alphanumeric, space, symbols]) (page 116). &, , >...

  • Page 106: Making Audio Input Settings

    Note • if the port number is changed, the ip address and the changed port number (ip address: port number) will be displayed for the unit information on the home screen (page 27). "sip (multi-point)": enter the port number for multiple-party video conference calls (55000– 55099) for communication us...

  • Page 107: Saving The Operation Log

    3. Use [ ][ ] to select "hdmi settings" and press [enter]. • the hdmi settings screen is displayed. 4. Use [ ][ ] to select the following items for input: "one touch play": use [ ][ ] to select "on" or "off" (default). Note • normally, select "off". Changing this settings to "on" may cause the image...

  • Page 108: Activating Enhanced Features

    Note • while the operation log is being saved, do not remove the usb memory device. This could damage the unit or corrupt the data. • the file saved to the usb memory device will be named "hdvclogall_xxxx.Tar". The software version you are using is displayed as "xxxx". The file name of the operation...

  • Page 109: Updating Software

    Note • features that have already been activated are displayed in "activated features", as follows: – "4-point connection": the feature for making multiple-party video conference calls is enabled (kx-vc300 only). – "1080 full hd": the feature for sending images in full hd resolution is enabled (kx-v...

  • Page 110: Initialising A Video Camera

    5. Use [ ][ ] to select "update software now" and press [enter]. • a dialogue box to confirm the updating of your software is displayed. Note • please carefully read and confirm the cautions in the dialogue box before proceeding to the next step. 6. Use [ ][ ] to select "yes" and press [enter]. • th...

  • Page 111: Performing System

    Performing system initialisation 1. Login to the administrator menu (page 101). • the admin menu screen is displayed. 2. Press [ ] three times. • the fourth page is displayed. 3. Use [ ][ ] to select "system initialize" and press [enter]. • a dialogue box confirming whether you want to start the sys...

  • Page 112

    – "local site name" – "ip address" (when "manual" is selected for "ip address") – "subnet mask" (when "manual" is selected for "ip address") • if you are currently entering "local site name", the next screen will not be displayed even if you press [r]. "local site name": enter a name for the local s...

  • Page 113

    – "manual" (default): set the ip address information manually. Note • even if you have selected "auto", you still may not be able to acquire an ip address due to problems such as network congestion. In this case, "address is not assigned" is displayed in the upper right of the home screen. Contact y...

  • Page 114: Selecting A Local Site

    Static nat settings screen (page 105). For details, contact your network administrator. 5. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 6. Use [ ][ ] to select "yes" and press [enter]. • the select local site screen is displayed. 7. Press [home]. • the home screen is d...

  • Page 115

    4. Press [b]. • the local site edit screen is displayed. 5. Use [ ][ ] to select the item you want to edit, and then make any changes. 6. Press [g]. • a dialogue box to confirm the saving of settings is displayed. 7. Use [ ][ ] to select "yes" and press [enter]. • the select local site screen is dis...

  • Page 116

    Inputting letters and numbers you can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to ...

  • Page 117

    Table 2 english button latin mode uppercase -preferred mode uppercase -preferred mode lowercase -preferred mode uppercase -preferred mode lowercase -preferred mode lowercase -preferred mode extended character 1 (western europe) mode extended character 2 (eastern europe) mode number mode 1 1 1 1 1 1 ...

  • Page 119: Switching The Input Mode

    Switching the input mode each time [b] or [r] is pressed, the input mode will be switched in the following cycle: • [b]: (when chinese is selected) latin mode ® number mode (when english is selected) latin mode ® number mode ® extended character 1 mode ® extended character 2 mode (when japanese is s...

  • Page 120

    Changing the remote control batteries 1. Open the cover. 2. Take out the r6 (aa) batteries. 3. Insert new batteries (r6 [aa] dry cell), minus side first, then close the cover. 120 user manual m i s c e l l a n e o u s miscellaneous.

  • Page 121: Cleaning The Unit

    Cleaning the unit when cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a wel...

  • Page 122: Troubleshooting

    Troubleshooting if a problem is occurring with the operation of the device, check here for possible solutions. Before proceeding check all connections to make sure they are secure, and that power is flowing from the outlet that the unit is plugged into. Basic operation problem cause and solution the...

  • Page 123

    Problem cause and solution operation is unresponsive or incorrect. • cables or cords may not be connected properly. → check that all cables to the unit are connected properly (page 16). • an error has occurred. → turn off the unit and restart it. • there may be a problem with your communication line...

  • Page 124

    Problem cause and solution you cannot control your own video camera (main or sub video camera) with the remote control. • your video camera is not a video camera supported by this unit. → use a video camera that is supported by this unit. For details, contact your dealer. • you are trying to use a f...

  • Page 125

    Problem cause and solution cannot connect with another party. • the lan cable is not connected properly. → check that it is connected to the unit properly (page 16). Perform a network test by entering the ip address of the other party, and then confirm the connection to the other party (page 98). • ...

  • Page 126

    Problem cause and solution • when making a video conference call by entering an mcu’s conference room number@ip address, "sip server" or "gatekeeper" is set to "on". → change the "sip server" and "gatekeeper" settings to "off" (page 102, page 104). • a video conference call to a unit with an incompa...

  • Page 127: Audio

    Problem cause and solution the computer or sub video camera’s video is not displayed. • cables or cords may not be connected properly. → make sure all connections to the unit are correct (page 68, page 74). On the home screen, press [pc] or [camera sub] and then check the computer’s screen or sub vi...

  • Page 128

    Problem cause and solution the sound cuts out. • you are too far from a microphone. → speak close to a microphone. • the microphone or unit is being moved during a video conference call. → do not move the unit or the microphone during a video conference call. • the microphone is being obstructed. → ...

  • Page 129: System Settings

    Problem cause and solution the orientation of the image and sound do not match (the voice of a person on a side of the screen comes from the opposite side’s speaker, etc.). • the speakers are not properly positioned. → position speakers on either side of the display and check that the left/ right wi...

  • Page 130

    Message cause and solution unable to register, the contact list is full. • the contact list has reached its maximum capacity. → delete unneeded contacts (page 84). Invalid ip address. • the format of the ip address that you entered is invalid. → enter the ip address correctly, in the format xxx.Xxx....

  • Page 131

    Message cause and solution check display resolution. • the computer’s display resolution or refresh rate is incompatible with the unit. → set your computer’s resolution and refresh rate to a setting compatible with the unit (page 68). • if any of the other parties is using a software version older t...

  • Page 132

    Message cause and solution check sub camera setting. Set sub camera operating frequency to nhz. If [#] is pressed, the system enters safe mode after restart. Note • the field frequency setting of the unit (50 or 60) is represented by n. • a video camera with a different field frequency to the unit h...

  • Page 133

    Message cause and solution received remote control id (n1). The unit current setting is (n2). Press [home] button using the correct remote control, or setup remote control as follows. 1. Press [.] and [#] at the same time. 2. Within 2 seconds, press [n2]. 3. Press [home] to finish, this message will...

  • Page 134

    Message cause and solution connection will be closed in n seconds. Press "yes" to continue. Note • the message first appears when one minute remains and "60" is displayed for n. Then, the remaining time starts to decrease. • the time set for "call limit time" has one minute remaining (page 90). → if...

  • Page 135

    Message cause and solution invalid operation. • your video camera is not a video camera supported by this unit. → use a video camera that is supported by this unit. For details, contact your dealer. • you are trying to use a function that is not supported by your video camera. For example, you tried...

  • Page 136: Miscellaneous

    Message cause and solution saving log failed. • you are using a usb memory device that is not compatible with the unit. → use a usb memory device compatible with the unit (page 107). • there is not enough free space on the usb memory device you are using. → confirm the usb memory device has sufficie...

  • Page 137: System Specifications

    System specifications video compression method h.264 compatible resolutions • 1920 ´ 1080p • 1920 ´ 1080i • 1280 ´ 720p • 1280 ´ 540p • 960 ´ 540p • 704 ´ 480p • 352 ´ 240p camera input resolution 1920 ´ 1080i pc input resolutions vga, svga, xga, hd, wxga audio compression method mpeg-4 aac ld, g.72...

  • Page 138

    Audio input kx-vc300: analogue boundary microphone port ´ 1, rca (stereo) ´ 1, stereo mini-plug (headset) ´ 1 kx-vc600: analogue boundary microphone port ´ 1, digital boundary microphone port ´ 1, rca (stereo) ´ 1, stereo mini-plug (headset) ´ 1 audio output rca (stereo) ´ 1 (audio output to display...

  • Page 139: Index

    Index a activating enhanced features 81, 108 enabling multiple-party video conference calls (kx-vc300 only) 81 enabling the sending of images in full hd resolution (kx-vc300 only) 81 activation key 81 activation key card for 1080 full hd (kx-vcs401) 81 activation key card for 4-point connection (kx-...

  • Page 140

    Security 13 self diagnosis, performing 98 sound, setting 91 specifications, system 137 sub video camera, viewing 74 system initialisation, performing 111 t tone, adjusting 67 troubleshooting 122 u unit information, viewing 79, 97 unit name, setting 86 v volume, adjusting 63 140 user manual index.

  • Page 141

    User manual 141 notes.

  • Page 142

    Pnqx3831xa copyright: this material is copyrighted by panasonic system networks co., ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of panasonic system networks co., ltd. Panasonic system networks co., ltd. 2...