Protemp PT-14C-CH-EU User Manual - Troubleshooting
© 2016, Pinnacle Climate Technologies, Inc.
668 Stony Hill Road #302 Yardley, PA 19067
Problem
Possible Cause
Solution
Burner does not light
1. Air in gas line
2. Gas pressure from cylinder
too low
3. LP cylinder valve turned off
4. Obstruction in air
passageway
5. Dirt in pilot orifice
6. Safety switch in cylinder
valve engaged
1. Keep depressing the valve knob for at
least 30 seconds to remove any air in
line.
2. Check LP cylinder pressure. Tank may
be empty
3. Open LP cylinder valve
4. Inspect and clean heater housing
5. Blow out, or otherwise clean the pilot
orifice
6. Close LP cylinder valve. Wait one
minute for switch to click off. Reopen LP
cylinder valve slowly
No spark is created
when ignited
1. Electrode damaged or
broken
2. Loose or disconnected
igniter wire
3. Broken igniter wire
1. Replace the electrode
2. Tighten or reconnect loose wire
3. Replace igniter wire
Heater stops running
by itself
1. Thermocouple damaged
2. Gas control valve damaged
3. Gas leak
4. Thermocouple not in
contact with pilot flame
5. Out of fuel
1. Replace thermocouple
2. Replace gas control valve
3. Check all connections for leaks and repair
4. Clean inside of heater housing
5. Replace LP cylinder
Troubleshooting
5
THERE ARE NO USER-SERVICEABLE PARTS IN THIS HEATER