Proware 3164S1/D1-G1S3 User Manual

Manual is about: iSCSI GbE to SAS/SATA II RAID Subsystem

Summary of 3164S1/D1-G1S3

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    Iscsi gbe to sas/sata ii raid subsystem user manual revision 1.0

  • Page 2: Table of Contents

    Iscsi gbe to sas/sata ii raid subsystem 2 user manual table of contents preface ................................................................................................................................ 6 before you begin ...........................................................................

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    Iscsi gbe to sas/sata ii raid subsystem user manual 3 4.1 management interfaces ...................................................................................................................................... 37 4.1.1 serial console port ...........................................................

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    Iscsi gbe to sas/sata ii raid subsystem 4 user manual 5.5.4 hard drive s.M.A.R.T. Support ................................................................................................................. 88 5.6 system maintenance .........................................................................

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    Iscsi gbe to sas/sata ii raid subsystem user manual 5 chapter 7 troubleshooting .................................................................................... 134 7.1 system buzzer ....................................................................................................................

  • Page 6: Preface

    Iscsi gbe to sas/sata ii raid subsystem 6 user manual preface about this manual this manual provides information regarding the quick installation and hardware features of the raid subsystem. This document also describes how to use the storage management software. Information contained in the manual ...

  • Page 7: Before You Begin

    Iscsi gbe to sas/sata ii raid subsystem user manual 7 before you begin before going through with this manual, you should read and focus to the following safety guidelines. Notes about the subsystem’s controller configuration and the product packaging and delivery are also included. Safety guidelines...

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    Iscsi gbe to sas/sata ii raid subsystem 8 user manual the shipping package contains the following: note: if any damage is found, contact the dealer or vendor for assistance. Iscsi raid subsystem unit two (2) power cords five (5) ethernet lan cables for single controller note: ten (10) ethernet lan c...

  • Page 9: Chapter 1   Introduction

    Iscsi gbe to sas/sata ii raid subsystem user manual 9 chapter 1 introduction the iscsi raid subsystem the ep-3164 series raid subsystem features four gigabit ports on each controller to increase system efficiency and performance. It features high capacity expansion, with 16 hot-swappable sas/sata ii...

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    Iscsi gbe to sas/sata ii raid subsystem 10 user manual features  front-end 4/8 x 1gb ports support independent access, fail-over and load- balancing (802.3ad port trunking, lacp)  supports iscsi jumbo frame  supports microsoft multipath i/o (mpio)  supports raid levels 0, 1, 0+1, 3, 5, 6, 10, 30...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 11 1.1 technical specifications model ep-3164s1/d1-g1s3 raid controller iscsi-sas controller single / dual (redundant) host interface four / eight 1gb/s ethernet disk interface sas 3gb or sata ii sas expansion 4x mini sas (3gb/s) processor type int...

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    Iscsi gbe to sas/sata ii raid subsystem 12 user manual snapshot rollback mechanism support yes platform rackmount form factor 3u # of hot swap trays 16 tray lock yes disk status indicator access / fail led backplane sas2 / sata3 single bp # of ps/fan modules 460w x 2 w/pfc # of fans 2 power requirem...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 13 1.2 terminology the document uses the following terms: raid redundant array of independent disks. There are different raid levels with different degree of data protection, data availability, and performance to host environment. Pd the physical d...

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    Iscsi gbe to sas/sata ii raid subsystem 14 user manual dg degraded mode. Not all of the array’s member disks are functioning, but the array is able to respond to application read and write requests to its virtual disks. Scsi small computer systems interface. Sas serial attached scsi. S.M.A.R.T. Self...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 15 1.3 raid levels the subsystem can implement several different levels of raid technology. Raid levels supported by the subsystem are shown below. Raid level description min. Drives 0 block striping is provide, which yields higher performance than...

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    Iscsi gbe to sas/sata ii raid subsystem 16 user manual 1.4 volume relationship diagram this is the design of volume structure of the iscsi raid subsystem. It describes the relationship of raid components. One rg (raid group) is composed of several pds (physical disks). One rg owns one raid level att...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 17 chapter 2 identifying parts of the raid subsystem the illustrations below identify the various parts of the subsystem. 2.1 main components 2.1.2 front view.

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    Iscsi gbe to sas/sata ii raid subsystem 18 user manual 2.1.2.1 disk trays hdd status indicator part function hdd activity led this led will blink blue when the hard drive is being accessed. Hdd fault led green led indicates power is on and hard drive status is good for this slot. If hard drive is de...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 19 2.1.2.2 lcd front panel smart function front panel the smart lcd panel is an option to configure the raid subsystem. If you are configuring the subsystem using the lcd panel, press the select button to login and configure the raid subsystem. Par...

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    Iscsi gbe to sas/sata ii raid subsystem 20 user manual environment status leds parts function power led green led indicates power is on. Power fail led if a redundant power supply unit fails, this led will turn to red and alarm will sound. Fan fail led when a fan fails or the fan’s rotational speed ...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 21 2.1.2 rear view single controller dual controller.

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    Iscsi gbe to sas/sata ii raid subsystem 22 user manual 1. Controller module the subsystem has one or two controller modules. 2. Power supply unit 1 ~ 2 two power supplies (power supply 1 and power supply 2) are located at the rear of the subsystem. Each psfm has one power supply and one fan. The psf...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 23 2.2.1 controller module panel 1. Uninterrupted power supply (ups) port (apc smart ups only) the subsystem may come with an optional ups port allowing you to connect an apc smart ups device. Connect the cable from the ups device to the ups port l...

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    Iscsi gbe to sas/sata ii raid subsystem 24 user manual 7. Bbm status led  green bbm installed and powered  off  no bbm 8. Bbm status button when the system power is off, press the bbm status button, if the bbm led is green, then the bbm still has power to keep data on the cache. If not, then the...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 25 2.3.1 psfm panel the panel of the power supply/fan module contains: the power on/off switch, the ac inlet plug, fan fail indicator, and a power on/fail indicator showing the power status led, indicating ready or fail. Each fan within a psfm is p...

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    Iscsi gbe to sas/sata ii raid subsystem 26 user manual 2.4 checklist before starting before starting, check or prepare the following items.  check “certification list” in appendix a to confirm the hardware setting is fully supported.  read the latest release note before upgrading. Release note acc...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 27.

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    Iscsi gbe to sas/sata ii raid subsystem 28 user manual chapter 3 getting started with the subsystem 3.1 connecting the iscsi raid subsystem to the network to connect the iscsi unit to the network, insert the network cable that came with the unit into the network port (lan1) at the back of iscsi unit...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 29 3.3 disk drive installation this section describes the physical locations of the hard drives supported by the subsystem and give instructions on installing a hard drive. The subsystem supports hot-swapping allowing you to install or replace a ha...

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    Iscsi gbe to sas/sata ii raid subsystem 30 user manual 4. Place the hard drive in the disk tray. Turn the disk tray upside down. Align the four screw holes of the sas disk drive in the four hole a of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of th...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 31 5. Slide the tray into a slot. 6. Press the lever in until you hear the latch click into place. The hdd fault led will turn green when the subsystem is powered on and hdd is good. 7. If necessary, lock the disk tray by turning the lock groove..

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    Iscsi gbe to sas/sata ii raid subsystem 32 user manual 3.3.2 installing a sata disk drive (dual controller mode) in a disk tray 1. Remove an empty disk tray from the subsystem. 2. Prepare the dongle board and two screws. 3. Place the dongle board in the disk tray. Turn the tray upside down. Align th...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 33 note: all the disk tray holes are labelled accordingly. 4. Place the sata disk drive into the disk tray. Slide the disk drive towards the dongle board. Tray hole d.

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    Iscsi gbe to sas/sata ii raid subsystem 34 user manual 5. Turn the disk tray upside down. Align the four screw holes of the sata disk drive in the four hole c of the disk tray. To secure the disk drive into the disk tray, tighten four screws on these holes of the disk tray. Note in the picture below...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 35 3.4 iscsi introduction iscsi (internet scsi) is a protocol which encapsulates scsi (small computer system interface) commands and data in tcp/ip packets for linking storage devices with servers over common ip infrastructures. Iscsi provides high...

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    Iscsi gbe to sas/sata ii raid subsystem 36 user manual the host side needs an iscsi initiator. The initiator is a driver which handles the scsi traffic over iscsi. The initiator can be software or hardware (hba). Please refer to the certification list of iscsi hba(s) in appendix a. Os native initiat...

  • Page 37: Chapter 4   Quick Setup

    Iscsi gbe to sas/sata ii raid subsystem user manual 37 chapter 4 quick setup 4.1 management interfaces there are three management methods to manage the iscsi raid subsystem described as follows: 4.1.1 serial console port use null modem cable to connect console port. The console settings are on the f...

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    Iscsi gbe to sas/sata ii raid subsystem 38 user manual 4.1.3 lcd control module (lcm) after booting up the system, the following screen shows management port ip and model name: 192.168.10.50 iscsi-model press “ ”, the lcm functions “alarm mute”, “reset/shutdown”, “quick install”, “view ip setting”, ...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 39 the following is lcm menu hierarchy. Proips [system info.] [firmware version x.X.X] [ram size xxx mb] [alarm mute] [yes no] [reset/shutdown] [reset] [yes no] [shutdown] [yes no] [quick install] raid 0 raid 1 raid 3 raid 5 raid 6 raid 0+1 x...

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    Iscsi gbe to sas/sata ii raid subsystem 40 user manual caution! Before power off, it is better to execute “shutdown” to flush the data from cache to physical disks. 4.1.4 web gui the iscsi raid subsystem supports graphical user interface (gui) to operate the system. Be sure to connect the lan cable....

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    Iscsi gbe to sas/sata ii raid subsystem user manual 41 there are seven indicators at the top-right corner. Raid light: green  raid works well. Red  raid fails. Temperature light: green  temperature is normal. Red  temperature is abnormal. Voltage light: green  voltage is normal. Red  voltage i...

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    Iscsi gbe to sas/sata ii raid subsystem 42 user manual 4.2 how to use the system quickly 4.2.1 quick installation please make sure that there are some free drives installed in this system. Sas drivers are recommended. Please check the hard drive details in “/ volume configuration / physical disk”. S...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 43 step2: confirm the management port ip address and dns, and then click “next”. Step 3: set up the data port ip and click “next”..

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    Iscsi gbe to sas/sata ii raid subsystem 44 user manual step 4: set up the raid level and volume size and click “next”. Step 5: check all items, and click “finish”. Step 6: done..

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    Iscsi gbe to sas/sata ii raid subsystem user manual 45 4.2.2 volume creation wizard “volume create wizard” has a smarter policy. When the system is inserted with some hdds. “volume create wizard” lists all possibilities and sizes in different raid levels, it will use all available hdds for raid leve...

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    Iscsi gbe to sas/sata ii raid subsystem 46 user manual step 2: please select the combination of the rg capacity, or “use default algorithm” for maximum rg capacity. After rg size is chosen, click “next”. Step 3: decide vd size. User can enter a number less or equal to the default number. Then click ...

  • Page 47: Chapter 5   Configuration

    Iscsi gbe to sas/sata ii raid subsystem user manual 47 chapter 5 configuration 5.1 web gui management interface hierarchy the below table is the hierarchy of the management gui. System configuration system setting system name / date and time / system indication network settin g mac address / addre...

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    Iscsi gbe to sas/sata ii raid subsystem 48 user manual maintenance system information  system information event log download / mute / clear upgrade browse the firmware to upgrade firmware sync hronization synchronize the slave controller’s firmware version with the master’s reset to factor y def...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 49 5.2 system configuration “system configuration” is designed for setting up the “system setting”, “network setting”, “login setting”, “mail setting”, and “notification setting”. 5.2.1 system setting “system setting” can be used to set system name...

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    Iscsi gbe to sas/sata ii raid subsystem 50 user manual 5.2.2 network setting “network setting” is for changing ip address for remote administration usage. There are 2 options, dhcp (get ip address from dhcp server) and static ip. The default setting is dhcp. User can change the http, https, and ssh ...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 51 5.2.3 login setting “login setting” can set single admin, auto logout time and admin/user password. The single admin can prevent multiple users access the same controller at the same time. 1. Auto logout: the options are (1) disable; (2) 5 minut...

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    Iscsi gbe to sas/sata ii raid subsystem 52 user manual 5.2.4 mail setting “mail setting” can accept at most 3 mail-to address entries for receiving the event notification. Some mail servers would check “mail-from address” and need authentication for anti-spam. Please fill the necessary fields and cl...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 53 5.2.5 notification setting “notification setting” can be used to set up snmp trap for alerting via snmp, pop-up message via windows messenger (not msn), alert via syslog protocol, and event log filter. “snmp” allows up to 3 snmp trap addresses. ...

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    Iscsi gbe to sas/sata ii raid subsystem 54 user manual configuration the following configuration is a sample for target and log server setting: target side 1. Go to \system configurationotification setting\system log server. 2. Fill the fields 3. Server ip/hostname: enter the ip address or hostnam...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 55 5.3 iscsi configuration “iscsi configuration” is designed for setting up the “entity property”, “nic”, “node”, “session”, and “chap account”. 5.3.1 nic “nic” function is used to change the ip addresses of iscsi data ports. The iscsi raid subsyst...

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    Iscsi gbe to sas/sata ii raid subsystem 56 user manual ip settings: user can change ip address by moving the mouse to the gray button of lan port, click “ip settings for iscsi ports”. There are 2 selections, dhcp (get ip address from dhcp server) or static ip. Default gateway: default gateway can be...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 57 2. Trunking: defines the use of multiple iscsi data ports in parallel to increase the link speed beyond the limits of any single port. 3. Lacp: the link aggregation control protocol (lacp) is part of ieee specification 802.3ad that allows bundli...

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    Iscsi gbe to sas/sata ii raid subsystem 58 user manual ping host: user can ping the corresponding host data port from the target, click “ping host”. A user can ping host from the target to make sure the data port connection is well..

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    Iscsi gbe to sas/sata ii raid subsystem user manual 59 5.3.2 entity property “entity property” can view the entity name of the system, and setup “isns ip” for isns (internet storage name service). Isns protocol allows automated discovery, management and configuration of iscsi devices on a tcp/ip net...

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    Iscsi gbe to sas/sata ii raid subsystem 60 user manual 5.3.3 node “node” can be used to view the target name for iscsi initiator. There are 32 default nodes created for each controller. Chap: chap is the abbreviation of challenge handshake authorization protocol. Chap is a strong authentication meth...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 61 4. Click “ok”. 5. Go to “/ iscsi configuration / chap account” page to create chap account. Please refer to next section for more detail. 6. Check the gray button of “op.” column, click “user”. 7. Select chap user(s) which will be used. It’s a m...

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    Iscsi gbe to sas/sata ii raid subsystem 62 user manual change portal: users can change the portals belonging to the device node of each controller. 1. Check the gray button of “op.” column next to one device node. 2. Select “change portal”. 3. Choose the portals for the controller. 4. Click “ok” to ...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 63 5.3.4 session “session” can display iscsi session and connection information, including the following items: 1. Tsih (target session identifying handle) 2. Host (initiator name) 3. Controller (target name) 4. Initialr2t(initial ready to transfer...

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    Iscsi gbe to sas/sata ii raid subsystem 64 user manual 5.3.5 chap account “chap account” is used to manage chap accounts for authentication. This iscsi raid subsystem allows creation of many chap accounts. To setup chap account, please follow these steps: 1. Click “create”. 2. Enter “user”, “secret”...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 65 5.4 volume configuration “volume configuration” is designed for setting up the volume configuration which includes “physical disk”, “raid group”, “virtual disk”, “snapshot”, and “logical unit”. 5.4.1 physical disk “physical disk” can be used to ...

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    Iscsi gbe to sas/sata ii raid subsystem 66 user manual physical disk: physical disks in slot 1, 2, 3 are created for a rg named “rg-r5”. Slot 4 is set as dedicated spare disk of the rg named “rg-r5”. The others are free disks.) step 4: the unit of size can be changed from (gb) to (mb). It will displ...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 67 “good”  the hard drive is good. “failed”  the hard drive is failed. “error alert”  s.M.A.R.T. Error alert. “read errors”  the hard drive has unrecoverable read errors. Usage the usage of hard drive: “raid disk”  this hard drive has been set...

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    Iscsi gbe to sas/sata ii raid subsystem 68 user manual 5.4.2 raid group “raid group” can view the status of each raid group, create, and modify raid groups. The following is an example to create a rg. Step 1: click “create”, enter “name”, choose “raid level”, click “select pd” to select pd, assign t...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 69 step 2: confirm page. Click “ok” if all setups are correct. There is a raid 0 with 4 physical disks, named “rg-r0”. The second raid group is a raid 5 with 3 physical disks, named “rg-r5” step 3: done. View “raid group” page. Rg column descriptio...

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    Iscsi gbe to sas/sata ii raid subsystem 70 user manual raid the raid level of the raid group. Current owner the owner of the raid group. Please refer to next chapter for details. Preferred owner the preferred owner of the raid group. The default owner is controller 1. Rg operations description: crea...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 71 5.4.3 virtual disk “virtual disk” can view the status of each virtual disk, create, and modify virtual disks. The following is an example to create a vd. Step 1: click “create”, enter “name”, select raid group from “rg name”, enter required “cap...

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    Iscsi gbe to sas/sata ii raid subsystem 72 user manual step 2: confirm page. Click “ok” if all setups are correct. Create a vd named “vd-01”, from “rg-r0”. The second vd is named “vd-02”, it’s initializing. Step 3: done. View “virtual disk” page. Vd column description: the button includes the functi...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 73 “migrate”  the virtual disk is being migrated. “rollback”  the virtual disk is being rolled back. “scrubbing”  the virtual disk is being scrubbed. “parity checking”  the virtual disk is being parity check. Type the type of virtual disk: “rai...

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    Iscsi gbe to sas/sata ii raid subsystem 74 user manual delete delete a virtual disk. Set property change the vd name, right, priority, bg rate and read ahead. Right: “wt”  write through. “wb”  write back. (default) “ro”  read only. Priority: “hi”  high priority. (default) “md”  middle priority....

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    Iscsi gbe to sas/sata ii raid subsystem user manual 75 cleanup snapshot clean all snapshot vd related to the virtual disk and release snapshot space. Take snapshot take a snapshot on the virtual disk. Auto snapshot set auto snapshot on the virtual disk. List snapshot list all snapshot vd related to ...

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    Iscsi gbe to sas/sata ii raid subsystem 76 user manual step 3: take a snapshot. In “/ volume configuration / snapshot”, click “take snapshot”. It will link to next page. Enter a snapshot name. Step 4: expose the snapshot vd. Move the mouse pointer to the gray button next to the snapshot vd number; c...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 77 snapshot column description: the button includes the functions which can be executed. Name snapshot vd name. Used (gb) (mb) the amount of snapshot space that has been used. The unit can be displayed in gb or mb. Status the status of snapshot: “n...

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    Iscsi gbe to sas/sata ii raid subsystem 78 user manual 5.4.5 logical unit “logical unit” can view, create, and modify the status of attached logical unit number(s) of each vd. User can attach lun by clicking the “attach”. “host” must enter with an iscsi node name for access control, or fill-in wildc...

  • Page 79

    Iscsi gbe to sas/sata ii raid subsystem user manual 79 5.4.6 example the following is an example for creating volumes. Example 1 is to create two vds and set a global spare disk.  example 1 example 1 is to create two vds in one rg, each vd uses global cache volume. Global cache volume is created af...

  • Page 80

    Iscsi gbe to sas/sata ii raid subsystem 80 user manual 5. Done. Rg has been created. A raid 5 rg named “rg-r5” with 3 physical disks is created. Step 2: create vd (virtual disk). To create a data user volume, please follow these steps. 1. Select “/ volume configuration / virtual disk”. 2. Click “cre...

  • Page 81

    Iscsi gbe to sas/sata ii raid subsystem user manual 81 two vds, “vd-r5-1” and “vd-r5-2”, were created from rg “rg-r5”. The size of “vd- r5-1” is 50gb, and the size of “vd-r5-2” is 64gb. There is no lun attached. Step 3: attach lun to vd. There are 2 methods to attach lun to vd. 1. In “/ volume confi...

  • Page 82

    Iscsi gbe to sas/sata ii raid subsystem 82 user manual step 4: set global spare disk. To set global spare disks, please follow the procedures. 1. Select “/ volume configuration / physical disk”. 2. Check the gray button next to the pd slot; click “set global space”. 3. “global spare” status is shown...

  • Page 83

    Iscsi gbe to sas/sata ii raid subsystem user manual 83 step 7: delete vd (virtual disk). To delete the virtual disk, please follow the procedures: 1. Select “/ volume configuration / virtual disk”. 2. Move the mouse pointer to the gray button next to the vd number; click “delete”. There will pop up ...

  • Page 84

    Iscsi gbe to sas/sata ii raid subsystem 84 user manual 5.5 enclosure management “enclosure management” allows managing enclosure information including “ses configuration”, “hardware monitor”, “s.M.A.R.T.” and “ups”. For the enclosure management, there are many sensors for different purposes, such as...

  • Page 85

    Iscsi gbe to sas/sata ii raid subsystem user manual 85 5.5.1 hardware monitor “hardware monitor” can be used to view the information of current voltage, temperature levels, and fan speed..

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    Iscsi gbe to sas/sata ii raid subsystem 86 user manual if “auto shutdown” has been checked, the system will shutdown automatically when voltage or temperature is out of the normal range. For better data protection, please check “auto shutdown”. For better protection and avoiding single short period ...

  • Page 87

    Iscsi gbe to sas/sata ii raid subsystem user manual 87 ups type select ups type. Choose smart-ups for apc, none for other vendors or no ups. Shutdown battery level (%) when below the setting level, system will shutdown. Setting level to “0” will disable ups. Shutdown delay (s) if power failure occur...

  • Page 88

    Iscsi gbe to sas/sata ii raid subsystem 88 user manual 5.5.3 ses ses represents scsi enclosure services, one of the enclosure management standards. “ses configuration” can enable or disable the management of ses. Enable ses in lun 0, and can be accessed from every host the ses client software is ava...

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    Iscsi gbe to sas/sata ii raid subsystem user manual 89.

  • Page 90

    Iscsi gbe to sas/sata ii raid subsystem 90 user manual 5.6 system maintenance “maintenance” allows the operations of system functions which include “system information” to show the system version and details, “event log” to view system event logs to record critical events, “upgrade” to the latest fi...

  • Page 91

    Iscsi gbe to sas/sata ii raid subsystem user manual 91 5.6.2 event log “event log” can view the event messages. Check the checkbox of info, warning, and error to choose the level of event log display. Click “download” button to save the whole event log as a text file with file name “log-modelname-se...

  • Page 92

    Iscsi gbe to sas/sata ii raid subsystem 92 user manual 5.6.3 upgrade “upgrade” can upgrade firmware. Please prepare new firmware file named “xxxx.Bin” in local hard drive, then click “browse” to select the file. Click “confirm”, it will pop up a message “upgrade system now? If you want to downgrade ...

  • Page 93

    Iscsi gbe to sas/sata ii raid subsystem user manual 93 5.6.4 firmware synchronization “firmware synchronization” can synchronize the firmware version when controller 1 and controller 2’s firmware are different. In normal status, the firmware versions in controller 1 and 2 are the same as below figur...

  • Page 94

    Iscsi gbe to sas/sata ii raid subsystem 94 user manual 5.6.6 import and export “import and export” allows user to save system configuration values: export, and apply all configuration: import. For the volume configuration setting, the values are available in export and not available in import which ...

  • Page 95

    Iscsi gbe to sas/sata ii raid subsystem user manual 95 5.7 home/logout/mute in the right-upper corner of web ui, there are 3 individual icons, “home”, “logout”, and “mute”. 5.7.1 home click “home” to return to home page 5.7.2 logout for security reason, please use “logout” to exit the web ui. To re-...

  • Page 96

    Iscsi gbe to sas/sata ii raid subsystem 96 user manual chapter 6 advanced operations 6.1 volume rebuild if one physical disk from a rg, which is set to a protected raid level (e.G. Raid 3, raid 5, or raid 6), failed or has been unplugged/removed, the status of rg is changed to degraded mode. The sys...

  • Page 97

    Iscsi gbe to sas/sata ii raid subsystem user manual 97 note: “set dedicated spare” is not available if there is no rg, or if rg is set to raid 0 or jbod, because user can not set dedicated spare disk to raid 0 & jbod. Sometimes, rebuild is called recover; they are the same meaning. The following tab...

  • Page 98

    Iscsi gbe to sas/sata ii raid subsystem 98 user manual 6.2 rg migration to migrate the raid level, please follow the steps below. 1. Select “/ volume configuration / raid group”. 2. Check the gray button next to the rg number; click “migrate”. 3. Change the raid level by clicking the down arrow to “...

  • Page 99

    Iscsi gbe to sas/sata ii raid subsystem user manual 99 to do migration, the total size of rg must be larger or equal to the original rg. It does not allow expanding the same raid level with the same hard disks of original rg. The operation is not allowed when rg is being migrated. System would rejec...

  • Page 100

    Iscsi gbe to sas/sata ii raid subsystem 100 user manual 6.3 vd extension to extend vd size, please follow the procedures. 1. Select “/ volume configuration / virtual disk”. 2. Check the gray button next to the vd number; click “extend”. 3. Change the size. The size must be larger than the original, ...

  • Page 101

    Iscsi gbe to sas/sata ii raid subsystem user manual 101 6.4 snapshot / rollback snapshot-on-the-box captures the instant state of data in the target volume in a logical sense. The underlying logic is copy-on-write -- moving out the data which would be written to certain location where a write action...

  • Page 102

    Iscsi gbe to sas/sata ii raid subsystem 102 user manual 6.4.1 create snapshot volume to take a snapshot of the data, please follow the procedures. 1. Select “/ volume configuration / virtual disk”. 2. Check the gray button next to the vd number; click “set snapshot space”. 3. Set up the size for sna...

  • Page 103

    Iscsi gbe to sas/sata ii raid subsystem user manual 103 1. There are two methods to clean all snapshots. In “/ volume configuration / virtual disk”, move the mouse pointer to the gray button next to the vd number; click “cleanup snapshot”. Or in “/ volume configuration / snapshot”, click “cleanup”. ...

  • Page 104

    Iscsi gbe to sas/sata ii raid subsystem 104 user manual 6.4.2 auto snapshot the snapshot copies can be taken manually or by schedule such as hourly or daily. Please follow the procedures. 1. There are two methods to set auto snapshot. In “/ volume configuration / virtual disk”, move the mouse pointe...

  • Page 105

    Iscsi gbe to sas/sata ii raid subsystem user manual 105 6.4.3 rollback the data in snapshot vd can rollback to original vd. Please follow the steps. 1. Select “/ volume configuration / snapshot”. 2. Check the gray button next to the snap vd number which user wants to rollback the data; click “rollba...

  • Page 106

    Iscsi gbe to sas/sata ii raid subsystem 106 user manual 6.5 disk roaming physical disks can be re-sequenced in the same system or move all physical disks from system-1 to system-2. This is called disk roaming. System can execute disk roaming online. Please follow these steps: 1. Select “/ volume con...

  • Page 107

    Iscsi gbe to sas/sata ii raid subsystem user manual 107 2. Create two virtual disks (vd) “sourcevd_r5” and “targetvd_r6”. The raid type of backup target needs to be set as “backup”. 3. Here are the objects, a source vd and a target vd. Before starting clone process, it needs to deploy the vd clone r...

  • Page 108

    Iscsi gbe to sas/sata ii raid subsystem 108 user manual snapshot space: this setting is the ratio of source vd and snapshot space. The default ratio is 2 to 1. It means when the clone process is starting, the system will automatically use the free rg space to create a snapshot space which capacity i...

  • Page 109

    Iscsi gbe to sas/sata ii raid subsystem user manual 109 when running out of snapshot space, the vd clone process will be stopped because there is no more available snapshot space. If this option has been checked, system will clear the snapshots of clone in order to release snapshot space automatical...

  • Page 110

    Iscsi gbe to sas/sata ii raid subsystem 110 user manual 8. Click “start clone”, the clone process will start. 9. The default setting will create a snapshot space automatically which the capacity is double size of the vd space. Before starting clone, system will initiate the snapshot space. 10. After...

  • Page 111

    Iscsi gbe to sas/sata ii raid subsystem user manual 111 11. Click “schedule clone” to set up the clone by schedule. 12. There are “set clone schedule” and “clear clone schedule” in this page. Please remember that “threshold” and “restart the task an hour later if failed” options in vd configuration ...

  • Page 112

    Iscsi gbe to sas/sata ii raid subsystem 112 user manual  run out of snapshot space while vd clone while the clone is processing, the increment data of this vd is over the snapshot space. The clone will complete, but the clone snapshot will fail. Next time, when trying to start clone, it will get a ...

  • Page 113

    Iscsi gbe to sas/sata ii raid subsystem user manual 113 6.7 sas jbod expansion 6.7.1 connecting jbod iscsi raidcontroller suports sas jbod expansion to connect extra sas dual jbod controller. When connecting a dual jbod controller which can be detected in raid subsystem management gui, it will be di...

  • Page 114

    Iscsi gbe to sas/sata ii raid subsystem 114 user manual “/ enclosure management / hardware monitor” can display the hardware status of sas jbods..

  • Page 115

    Iscsi gbe to sas/sata ii raid subsystem user manual 115.

  • Page 116

    Iscsi gbe to sas/sata ii raid subsystem 116 user manual “/ enclosure management / s.M.A.R.T.” can display s.M.A.R.T. Information of all pds, including local and all sas jbods. Sas jbod expansion has some constraints as described in the followings: 1 user can create raid group among multiple chassis/...

  • Page 117

    Iscsi gbe to sas/sata ii raid subsystem user manual 117 6.8 mpio and mc/s these features come from iscsi initiator. They can be setup from iscsi initiator to establish redundant paths for sending i/o from the initiator to the target. 1. Mpio: in microsoft windows server base system, microsoft mpio d...

  • Page 118

    Iscsi gbe to sas/sata ii raid subsystem 118 user manual difference: mc/s is implemented on iscsi level, while mpio is implemented on the higher level. Hence, all mpio infrastructures are shared among all scsi transports, including fiber channel, sas, etc. Mpio is the most common usage across all os ...

  • Page 119

    Iscsi gbe to sas/sata ii raid subsystem user manual 119 6.9 trunking and lacp link aggregation is the technique of taking several distinct ethernet links to let them appear as a single link. It has a larger bandwidth and provides the fault tolerance ability. Beside the advantage of wide bandwidth, t...

  • Page 120

    Iscsi gbe to sas/sata ii raid subsystem 120 user manual important! Before using trunking or lacp, he gigabit switch must support trunking or lacp and enabled. Otherwise, host cannot connect the link with storage device..

  • Page 121

    Iscsi gbe to sas/sata ii raid subsystem user manual 121 6.10 dual controllers 6.10.1 perform i/o please refer to the following topology and have all the connections ready. To perform i/o on dual controllers, server/host should setup mpio. Mpio policy will keep i/o running and prevent fail connection...

  • Page 122

    Iscsi gbe to sas/sata ii raid subsystem 122 user manual 6.10.2 ownership when creating rg, it will be assigned with a prefered owner, the default owner is controller 1. To change the rg ownership, please follow the procedures. 1. Select “/ volume configuration / raid group”. 2. Check the gray button...

  • Page 123

    Iscsi gbe to sas/sata ii raid subsystem user manual 123 4. Single: single controller mode. In the stage, the controller must stay in slot a. Boards for sata drives are not necessary. The differences between single and degraded are described on the following. There is no error message for inserted on...

  • Page 124

    Iscsi gbe to sas/sata ii raid subsystem 124 user manual 6.11 qreplica (optional) qreplica function will help users to replicate data easily through lan or wan from one subsystem to another. The procedures of qreplica are on the following: 1. Copy all data from source vd to target vd at the beginning...

  • Page 125

    Iscsi gbe to sas/sata ii raid subsystem user manual 125 2. The setting can be reverted by select “disable qreplica” in the operation menu.  create backup vd on the target subsystem 1. Before creating the replication job on the source subsystem, user has to create a virtual disk on the target subsys...

  • Page 126

    Iscsi gbe to sas/sata ii raid subsystem 126 user manual 2. The backup vd needs to be attached to a lun id first before creating replication job.  create replication job on the source subsystem 1. If the license key is activated on the subsystem correctly, a new qreplica tab will be added on the web...

  • Page 127

    Iscsi gbe to sas/sata ii raid subsystem user manual 127 2. Select the source vd which will be replicated to the target subsystem and click “next”. Note: if the message displays that there is not enough space for creation, please refer to the section of configure the snapshot space below for solution...

  • Page 128

    Iscsi gbe to sas/sata ii raid subsystem 128 user manual 4. The qreplica uses standard iscsi protocol for data replication. User has to log on the iscsi node to create the iscsi connection for the data transmission. Enter the chap information if necessary and select the target node to log no. Click “...

  • Page 129

    Iscsi gbe to sas/sata ii raid subsystem user manual 129 6. A new replication job is created and listed on the qreplica page.  run the replication job 1. Click the “op” button on the replication job to open operation menu. Click “start” to run the replication job. 2. Click “start” again to confirm t...

  • Page 130

    Iscsi gbe to sas/sata ii raid subsystem 130 user manual 3. User can monitor the replication job from the “status” information and the progress is expressed by percentage.  create multi-path on the replication job 1. Click the “create multi-path” in the operation menu of the replication job. 2. Ente...

  • Page 131

    Iscsi gbe to sas/sata ii raid subsystem user manual 131 3. Select the iscsi node to log on and click “next”. 4. Choose the same target vd and click “next”. 5. A new target will be added in this replication job as a redundancy path..

  • Page 132

    Iscsi gbe to sas/sata ii raid subsystem 132 user manual  configure the replication job to run by schedule 1. Click “schedule” in the operation menu of the replication job. 2. The replication job can be scheduled to run by day, by week or by month. The execution time can be configurable per user’s n...

  • Page 133

    Iscsi gbe to sas/sata ii raid subsystem user manual 133 1. To configure the snapshot space settings of qreplica, click the “configuration” button. There are three settings in the qreplica configuration menu, the snapshot space specifies the ratio of snapshot space allocated to the source vd automati...

  • Page 134: Chapter 7   Troubleshooting

    Iscsi gbe to sas/sata ii raid subsystem 134 user manual chapter 7 troubleshooting 7.1 system buzzer the system buzzer features are listed below: 1. The system buzzer alarms 1 second when system boots up successfully. 2. The system buzzer alarms continuously when there is error occurred. The alarm wi...

  • Page 135

    Iscsi gbe to sas/sata ii raid subsystem user manual 135 error sata edma mem fail failed to allocate memory for sata edma error sata remap mem fail failed to remap sata memory io spcae error sata prd mem fail failed to init sata prd memory manager error sata revision id fail failed to get sata revisi...

  • Page 136

    Iscsi gbe to sas/sata ii raid subsystem 136 user manual error voltage level 2 shutdown system voltages() failed!!! The system will auto-shutdown immediately. Error voltage level 2 ctr shutdown the controller will auto shutdown immediately, reason [ voltage abnormal() ]. Info ups ok successfully dete...

  • Page 137

    Iscsi gbe to sas/sata ii raid subsystem user manual 137 ok info vd attach lun fail failed to attach lun to vd . Info vd detach lun ok vd has been detached. Info vd detach lun fail failed to attach lun from bus , scsi id , lun . Info vd init started vd starts initialization. Info vd init finished vd ...

  • Page 138

    Iscsi gbe to sas/sata ii raid subsystem 138 user manual error vd io fault i/o failure for stripe number . Warning recoverable read error recoverable read error occurred at lba warning recoverable write error recoverable write error occurred at lba error unrecoverable read error unrecoverable read er...

  • Page 139

    Iscsi gbe to sas/sata ii raid subsystem user manual 139 info vd erase finished vd finished erasing process. Warning vd erase failed the erasing process of vd failed. Info vd erase started vd starts erasing process. Snapshot events level type description warning snap mem failed to allocate snapshot m...

  • Page 140

    Iscsi gbe to sas/sata ii raid subsystem 140 user manual info bbm status charging battery backup module is charging warning bbm status fail battery backup module is failed info bbm enabled battery backup feature is . Info bbm inserted battery backup module is inserted info bbm removed battery backup ...

  • Page 141

    Iscsi gbe to sas/sata ii raid subsystem user manual 141 fail info ps normal power supply of in jbod is normal warning fan fail cooling fan of in jbod is fail info fan normal cooling fan of in jbod is normal warning volt warn ov voltage of read as in jbod is warn over warning volt warn uv voltage of ...

  • Page 142

    Iscsi gbe to sas/sata ii raid subsystem 142 user manual failure error ipc fw upgrade timeout system firmware upgrade timeout on another controller info config imported config imported hac events level type description info rg owner changed the preferred owner of rg has been changed to controller . I...

  • Page 143

    Iscsi gbe to sas/sata ii raid subsystem user manual 143 warning auto clone error auto clone task: . Warning auto clone no snap auto clone task: snapshot is not found for vd . Qreplica events level type description info qrep portal enabled lan is enabled for qreplica portal info qrep portal disabled ...

  • Page 144: Appendix

    Iscsi gbe to sas/sata ii raid subsystem 144 user manual appendix a. Certification list ram ram spec: 240-pin, ddr2-533(pc4300), reg.(register) or ub(unbufferred), ecc, up to 4gb, 64-bit data bus width (and also 32-bit memory), x8 or x16 devices, 36-bit addressable, up to 14-bit row address and 10-bi...

  • Page 145

    Iscsi gbe to sas/sata ii raid subsystem user manual 145 gbe iscsi hba card vendor model hp nc380t (pci-express, gigabit, 2 ports, tcp/ip offload, iscsi offload) qlogic qla4010c (pci-x, gigabit, 1 port, tcp/ip offload, iscsi offload) qlogic qla4052c (pci-x, gigabit, 2 ports, tcp/ip offload, iscsi off...

  • Page 146

    Iscsi gbe to sas/sata ii raid subsystem 146 user manual 16m (f/w: 003) seagate cheetah ns, st3400755ss, 400gb, 10000rpm, sas 3.0gb/s, 16m seagate barracuda es.2, st31000640ss, 1tb, 7200rpm, sas 3.0gb/s, 16m (f/w: 0002) seagate cheetah ns.2, st3600002ss, 600gb, 10000rpm, sas 2.0, 6.0gb/s, 16m (f/w: 0...

  • Page 147

    Iscsi gbe to sas/sata ii raid subsystem user manual 147 seagate barracuda 7200.11, st3500320as, 500gb, 7200rpm, sata 3.0gb/s, 32m, ncq seagate barracuda 7200.11, st31000340as, 1tb, 7200rpm, sata 3.0gb/s, 32m, ncq seagate barracuda 7200.11, st31500341as, 1.5tb, 7200rpm, sata 3.0gb/s, 32m, ncq (f/w: s...

  • Page 148

    Iscsi gbe to sas/sata ii raid subsystem 148 user manual b. Microsoft iscsi initiator here is the step by step to setup microsoft iscsi initiator. Please visit microsoft website for latest iscsi initiator. This example is based on microsoft windows server 2008 r2.  connect 1. Run microsoft iscsi ini...

  • Page 149

    Iscsi gbe to sas/sata ii raid subsystem user manual 149 3. Click “done”. 4. It can connect to an iscsi disk now..

  • Page 150

    Iscsi gbe to sas/sata ii raid subsystem 150 user manual  mpio service 5. Please run “server manager” with below path: control panel\system and security\administrative tools 6. Click “feature” and select add features. 7. Please choose the checkbox of multipath i/o.

  • Page 151

    Iscsi gbe to sas/sata ii raid subsystem user manual 151 8. Install: 9. Installation succeeded..

  • Page 152

    Iscsi gbe to sas/sata ii raid subsystem 152 user manual  starting iscsi initiator 10. Please run “iscsi initiator” with below path: control panel\system and security\administrative tools 11. Click  discovery tab  discover portal 12. Input the ip address of controller1.

  • Page 153

    Iscsi gbe to sas/sata ii raid subsystem user manual 153 13. Click discover portal 14. Input ip address of controller2.

  • Page 154

    Iscsi gbe to sas/sata ii raid subsystem 154 user manual 15. Please connect ctrl1 16. Choose checkbox of “enable multipath-path”.

  • Page 155

    Iscsi gbe to sas/sata ii raid subsystem user manual 155 17. Please select the ip address for initiator & target of controller1 18. Please connect ctrl2..

  • Page 156

    Iscsi gbe to sas/sata ii raid subsystem 156 user manual 19. Choose checkbox of “enable multipath-path”. 20. Please select the ip address for initiator & target of controller2..

  • Page 157

    Iscsi gbe to sas/sata ii raid subsystem user manual 157 21. Iscsi initiator install finish.  setup mpio 22. Please run “mpio” with below path: control panel\system and security\administrative tools.

  • Page 158

    Iscsi gbe to sas/sata ii raid subsystem 158 user manual 23. Click tab of “discover multi-paths” 24. Choose checkbox of “add support for iscsi devices 25. Reboot.

  • Page 159

    Iscsi gbe to sas/sata ii raid subsystem user manual 159  mc/s 26. If running mc/s, please continue. 27. Select one target name, click “properties…”. 28. Click “mcs…” to add additional connections..

  • Page 160

    Iscsi gbe to sas/sata ii raid subsystem 160 user manual 29. Click “add…”. 30. Click “advanced…”. 31. Select initiator ip and target portal ip, and then click “ok”. 32. Click “connect”. 33. Click “ok”..

  • Page 161

    Iscsi gbe to sas/sata ii raid subsystem user manual 161 34. Done..

  • Page 162

    Iscsi gbe to sas/sata ii raid subsystem 162 user manual  disconnect 35. Select the target name, click “disconnect”, and then click “yes”. 36. Done, the iscsi device disconnect successfully..