1. DL manuals
  2. Q CELLS
  3. Inverter
  4. Q.HOME PLUS ESS-G1 3.6
  5. User Manual

Q CELLS Q.HOME PLUS ESS-G1 3.6 User Manual

Manual is about: All In One

Summary of Q.HOME PLUS ESS-G1 3.6

  • Page 1

    Caution do not operate with other components not approved by the ess systems. (connecting other products in parallel to q.Home+ ess-g1 3.6 may result in abnormal operation.) the internet connection is required to use all functions of the ess system. If you have a problem, please contact the installe...

  • Page 3: Table Of Contents

    Table of contents i table of contents table of contents ................................................................................................... I table of tables ...................................................................................................... Iii table of figures .....

  • Page 4

    Table of contents ii 5.3 homepage ......................................................................................................................................... 29 5.3.1 service terms ............................................................................................................

  • Page 5: Table Of Tables

    Table of tables iii table of tables [table 1-1: symbol description] ....................................................................................................................... 4 [table 2-1: technical specifications] ...........................................................................

  • Page 6: Table Of Figures

    Table of figures iv table of figures [figure 2-1: electrical connections] ................................................................................................................. 5 [figure 2-2: name plate] ........................................................................................

  • Page 7

    Table of figures [figure 5-2: connecting to the website] ...................................................................................................... 29 [figure 5-3: entering the information to sign up for a membership] ............................................... 30 [figure 5-4: log-in...

  • Page 8

    This page is intentionally left blank..

  • Page 9: 1.1

    1. Information in this manual 1 1. Information in this manual 1.1 about this manual this is the user’s manual for the q.Home+ ess-g1 3.6. This user manual is specially designed to detail the device’s functions and features. Please read this manual before using the device to ensure safe and proper us...

  • Page 10

    1. Information in this manual 2 symbols meaning beware dangerous voltage. The inverter operates at high voltage. All works related to the inverter can only be performed by an electrical technician. Beware of hot surface. The inverter can become hot during operation. Avoid contact during operation. F...

  • Page 11

    1. Information in this manual 3 number symbol description 6 earth terminal 7 protective conductor terminal 8 frame or chassis terminal 9 refer to the operating instructions 10 on (supply) 11 off (supply) 12 equipment protected throughout by double insulation or reinforced insulation 13 caution: risk...

  • Page 12

    1. Information in this manual 4 number symbol description 19 output terminal or rating 20 bidirectional terminal rating 21 caution: risk of electric shock and energy storage timed discharge 22 caution: risk of hearing damage and wear hearing protection wear hearing protection [table 1-1 : symbol des...

  • Page 13: Safety

    2. Safety 5 2. Safety 2.1 intended use notice the q.Home+ ess-g1 3.6 is intended for residential use only. The q.Home+ ess-g1 3.6 should not be used for commercial or building. The original usage purpose of this device is for household single-phase system link solar energy generation and li-ion batt...

  • Page 14

    2. Safety 6 identifying the product attached on the enclosure of this product is the type label where the identity of this product is described. For safe usage, make sure that the following product information is indicated on the type label. ■ device type (model) ■ serial number (serial no.) ■ devic...

  • Page 15

    2. Safety 7 [figure 2-2 : name plate] 2.1.1 installation application suitable for safety this device, q.Home+ ess-g1 3.6, is designed to be suitable for household purposes. The pv input terminal is composed of two strings. One pv string input must install 3.3 kw or less pv panel capacity, and the ma...

  • Page 16

    2. Safety 8 [figure 2-3 : pv connections] to connect q.Home+ ess-g1 3.6 with the public grid, make sure to install the watt-hour meter recommended by hansol technics (refer to the installation manual) and to install the distribution box between q.Home+ ess-g1 3.6 and the grid watt-hour meter. Before...

  • Page 17

    2. Safety 9 2.1.2 technical specifications item 3600-uk 4600-uk pv data (dc) max. Input total power 6.6 kwp max. Input power per string 3.3 kwp max. Input voltage 550 v min. Input voltage/initial input voltage 125 v/150 v mppt voltage range 125 v~500 v max. Input current per string 15 a max. Input s...

  • Page 18

    2. Safety 10 adjustable power factor range 0.95~1~0.95 feed-in phases/connection phases 1/1 total harmonic distortion. (total harmonic factor of the output current with total harmonic factor of the ac voltage and ac power > 50% of the rated power) 5% efficiency (pv to grid) european efficiency 95 % ...

  • Page 19

    2. Safety 11 [figure 2-5 : derating curve] [figure 2-6: power efficiency curve of system] output po w er (k w ) ambient temperature (° c) 0.00 20 30 40 50 60 70 1.00 2.00 3.00 4.00 5.00 86.00% 84.00% 82.00% 80.00% 78.00% 76.00% 74.00% 72.00% 500w 1000w 1500w 2000w.

  • Page 20

    2. Safety 12 [figure 2-7: power efficiency curve of pv generation] 100.0 95.0 90.0 85.0 80.0 75.0 20% 10% 5% 30% 50% 100% load (4.6kw).

  • Page 21: 2.2

    2. Safety 13 2.2 safety guidelines danger high voltages in power conditioning circuits. Lethal hazard of electric shock or serious burns. The following work on the inverter must be carried out by qualified personnel only. Electrical insulation repairs modification except when under supervision by qu...

  • Page 22: 2.3

    2. Safety 14 when transporting the q.Home+ ess-g1 3.6 with packaged type units, remove the battery tray from the all in one system and transport them separately. Notice 1. Over voltages in the power conditioning circuits. Any damage to the q.Home+ ess-g1 3.6 will result in voiding of warranty claims...

  • Page 23: Product Overview

    3. Product overview 15 3. Product overview the q.Home+ ess-g1 3.6 includes the pv inverter, battery charger/discharger, li-ion battery, and ems. When compared to previously released products, it is much simpler to install, thus making it an optimized solution for increasing self-consumption rate at ...

  • Page 24: Operating Modes

    4. Operating modes 16 4. Operating modes as shown in the [figure 4-1], the status of this system is displayed in real-time on the indication screen (lcd screen). This status indication screen extends to 4-digit numbers. The icons are defined for each state and the details are described in the ensuin...

  • Page 25

    4. Operating modes 17 [figure 4-2 : pv generation, battery charge, load use, sell remaining amount] [figure 4-3 : pv generation, battery discharge, load use, buy shortage amount] [figure 4-4 : pv generation, battery standby, load use, sell remaining amount] 4.1.2 pv-only mode 1. This mode enables th...

  • Page 26

    4. Operating modes 18 [figure 4-6 : pv generation, buy shortage amount] 4.1.3 battery-discharge mode 1. This mode permits of no solar energy generation. Battery discharge is only available on this mode. 2. Based on the ems decision, the battery discharge power can be sent maximum 2kw or less only to...

  • Page 27

    4. Operating modes 19 [figure 4-9 : indication screen on standby mode] 4.1.5 forced-charge mode (maintenance mode) in this mode, solar energy generation is not used, but the power continuously flows from the electric power system to the battery. [figure 4-10 : indication screen on forced charged mod...

  • Page 28

    4. Operating modes 20 4.1.7 event check mode this mode stops solar energy generation and put it in standby mode as an event occurs. [figure 4-12 : event occurrence, grid rms over current protection] [figure 4-13 : event occurrence, dc link over voltage protection] [figure 4-14 : event occurrence, pv...

  • Page 29

    4. Operating modes 21 [figure 4-16 : event occurrence, pv string1 over voltage protection] [figure 4-17 : event occurrence, pv string1 over current protection] [figure 4-18 : event occurrence, pv string2 over voltage protection] [figure 4-19 : event occurrence, pv string2 over current protection].

  • Page 30

    4. Operating modes 22 [figure 4-20 : event occurrence, battery over voltage protection] [figure 4-21 : event occurrence, battery over current protection] [figure 4-22 : event occurrence, on sequence inverter dc link event] [figure 4-23 : event occurrence, on sequence battery v/i event].

  • Page 31

    4. Operating modes 23 [figure 4-24 : event occurrence, normal inverter dc link event] [figure 4-25 : event occurrence, normal battery v/i & bdc dc link event] [figure 4-26 : event occurrence, on sequence inverter dc link event] [figure 4-27 : event occurrence, normal inverter dc link & pv i event].

  • Page 32

    4. Operating modes 24 [figure 4-28 : event occurrence, temperature protection] [figure 4-29 : event occurrence, over current tz fault] [figure 4-30 : event occurrence, temperature sensor connection error] [figure 4-31 : event occurrence, pv mis-wiring].

  • Page 33

    4. Operating modes 25 [figure 4-32 : event occurrence, spi communication event] [figure 4-33 : event occurrence, single fault event] [figure 4-34 : event occurrence, continuously 3 times inverter fault] 4.1.8 application download mode [figure 4-35 : indication screen on application download mode].

  • Page 34: 4.2

    4. Operating modes 26 4.2 starting the system 1. After completing the installation, turn on the ac circuit breaker and the dc disconnect switch installed in the distribution box (distribution board). (see the section 5.7 in the installation guide) 2. Check the system check message on the front lcd s...

  • Page 35: Communication

    5. Communication 27 5. Communication 5.1 overview when the internet connection is properly completed, you can monitor the system operation status on the computer. 5.2 components and lan connection 5.2.1 essential components internet service line wired router rj45 lan connection cable 5.2.2 lan conne...

  • Page 36

    5. Communication 28 check internet connection status you can use the information on the led lighting status to check the internet connection status. Function per led upper led: turns on automatically when connected to the internet line (connection). Lower led: blinks when there is data. (rx, tx) led...

  • Page 37: 5.3

    5. Communication 29 5.3 homepage any customer who has purchased this device can use a web browser ( https://myess.Hansoltechnics.Com ) or a smart phone to check its current operation status and receive various statistical information on operation in the house or remotely. 5.3.1 service terms this se...

  • Page 38

    5. Communication 30 5. First time users of the service must sign up for membership. 6. Enter the required information and additional information to sign up for membership. 7. Lastly, agree to the service subscription terms and conditions, and then press the "submit" button. [figure 5-3: entering the...

  • Page 39

    5. Communication 31 [figure 5-4 : log-in page] 5.3.5 password initialization a customer who forgets the password during use can initialize the password by using the password initialization menu on the homepage. On the log-in page, select the “forgot your id or password?” menu, and when the customer ...

  • Page 40

    5. Communication 32 5.3.6.1 monitoring the operational status of the product is indicated. You can check the current status of operation, the customer's power consumption information, and power generation amount information in real-time. You can also check event codes generated during run time on th...

  • Page 41

    5. Communication 33 [figure 5-7 : consumption report page] 5.3.6.3 ess report on the ess report page, you can check various types of data generated through ess operation. You can also use the ess report to check the amount of energy charged or discharged and other data comparisons with the solar ene...

  • Page 42

    5. Communication 34 5.3.6.5 notices you can check the notice message whenever there is an update or any other change in the service. 5.3.7 mobile service customers who use android or i-phone can use a smart phone to easily check the product status anytime, anywhere. To use the mobile service, the cu...

  • Page 43: 6.1

    6. Maintenance for problem solving 35 6. Maintenance for problem solving warning do not disassemble the parts in operation for cleaning purposes. High voltage can cause lethal damage to the human body. Please make sure that the ac and dc switch relay in the distribution box is disconnected before di...

  • Page 44: 6.2

    6. Maintenance for problem solving 36 5. Exchange the fan. 6. Once the fan has been exchanged, follow the stages from 1 to 4 in reverse order to install a new fan. Use 1.3~1.6 nm torque to tighten and fix the screw. 7. Check the fan state. 8. Once a new fan has been installed, perform a test operati...

  • Page 45

    6. Maintenance for problem solving 37 notice using compressed air may damage the fan. When cleaning the fan, do not use compressed air. It may damage the fan. 4. Use a torque screwdriver of 1.3-1.6 nm and tighten the screws to attach the side cover..

  • Page 46: 6.3

    6. Maintenance for problem solving 38 6.3 checking the event logs you can check the event messages on the website ( https://myess.Hansoltechnics.Com ) and identify various causes of the event message described in the following chapter (chapter 7) to perform a correct measure. Regarding a significant...

  • Page 47: Message Description

    7. Message description 39 7. Message description 7.1 messages in normal operation status message description remark operation mode under progress nop state warning and fault state when this icon is displayed, check the event list. Normal communication state kw indicating pv, batt, grid value kwh ind...

  • Page 48: 7.2

    7. Message description 40 7.2 general events the general events contain warnings and protection. The warning level events does not stop the generating process. A displayed warning message automatically disappears as soon as the issue is resolved. When protection level events occur, the product stop ...

  • Page 49

    7. Message description 41 e005 fan warning when the fan operation is abnormal. This is the overall fan warning message, with no special change in the sequence. The warning message disappears on reversion to the normal state. E006 batt connection warning when the battery connection is abnormal. This ...

  • Page 50

    7. Message description 42 type code description measures disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event. E104 pv string2 reverse connection protection the product stops t...

  • Page 51

    7. Message description 43 type code description measures automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event. E108 pv string2 over current protection the product stops the generating process because a significant protection ev...

  • Page 52

    7. Message description 44 type code description measures protection function. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event. Protection e202...

  • Page 53

    7. Message description 45 type code description measures disappears. After the event message is removed, it automatically returns to normal. If it is not removed until the time limit is reached, it is converted to a significant event. Protection e206 normal batt status event while in progress, batte...

  • Page 54

    7. Message description 46 7.2.4 pv general events (protection) type code description measures protection e301 on sequence grid off pv generation mode is stopped by the protection event. Wait until the event message disappears. After the event message is removed, it automatically returns to normal. I...

  • Page 55

    7. Message description 47 type code description measures limit is reached, it is converted to a significant event. Protection e306 normal pv v event pv generation mode is stopped by the protection event. Wait until the event message disappears. After the event message is removed, it automatically re...

  • Page 56

    7. Message description 48 type code description measures message is removed, it automatically returns to normal. [table 7-6: system general events protection list] 7.2.6 bms general events type code description measures warning e501 over voltage protection-cell when the maximum cell voltage is above...

  • Page 57

    7. Message description 49 type code description measures warning e507 under temperature. Protection-cell when the minimum cell temperature is below warning level. Automatically returns to normal when the minimum cell temperature goes above the limit value. Protection e508 under temperature. Protecti...

  • Page 58

    7. Message description 50 type code description measures warning e602 ethernet event disconnect and reconnect the lan. Turn off and restart the router. Make sure that the dhcp server function of router is activated. Turn off and restart the system. Warning e603 energy meter event make sure that the ...

  • Page 59: 7.3

    7. Message description 51 type code description measures system event is settled. E706 rcmu (residual current monitoring unit) fault turn off system power when the leakage current level is above standard level. Check the leakage current level, then restart or turn off to get back to the below standa...

  • Page 60

    7. Message description 52 immediately. E903 single fault event the protection device against hazards has a defect or a fault that can cause a hazard has occurred. Contact the installer immediately. E904 continuously 3 times inverter fault when inverter fault occurs three consecutive times, inverter ...

  • Page 61: Arrangement Of Terms

    8. Arrangement of terms 53 8. Arrangement of terms chapter 1 res / q.Home+ residential energy storage chapter 2 li-ion battery li-ion battery pv photo voltaic single phase a type of phase in electricity distribution box a box containing ac, dc on-off switches for electricity distribution ac alternat...

  • Page 62: Contact

    9. Contact 54 9. Contact for technical problems or inquiries for use, please contact the installation company. To receive customer support, the following information is required. 1. Product type: elsr362-00002 2. Serial number: ar00460036z1********a 3. Pv module type and configuration 4. Option equi...

  • Page 64

    United kingdom (eng) 06/2017 rev01 authorized distributor : hanwha q cells gmbh sonnenallee 17-21 06766 bitterfeld-wolfen germany manufacturer and warranty provider : hansol technics co., ltd. 55 hansam-ro, deoksan-myeon, 27850 jincheon-gun, chungcheongbuk-do south korea.