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Q-See QR4714 User manual

Manual is about: 4 CH. H.264 NETWORK DVR RETRACTABLE 7”

Summary of QR4714

  • Page 1

    4 ch. H.264 network dvr retractable 7” lcd monitor user manual model qr4714.

  • Page 2

    Thank you for purchasing this q-see product. Every effort has been made to make this dvr simple to assemble and use. However, if you should run into any difficulties during its installation or operation, we are here for you. Customer service phone: 877-998-3440 x 538 email:cs@dpsi-usa.Com live chat ...

  • Page 4: Table Of Contents

    Table of contents table of contents contents box contents 8 for your safety 9 getting to know the qr4174 10 front panel 10 rear panel 10 remote control 11 mouse 11 dvr features 12 functions 12 other features 12 installing the dvr 13 install the hard drive 13 connect dvr to cameras 13 connect dvr to ...

  • Page 5

    Configuring the dvr 16 dvr menu overview 16 pop-up menu 17 main menu 17 camera setup 18 set camera name and position 18 enable live viewing 18 enable auto-sequence 18 record setup 20 turn camera recording on/off 20 select resolution 20 quality 20 audio 21 file size 21 customizing record mode 21 netw...

  • Page 6

    Operating the dvr 46 record 46 stop recording 46 ptz control 46 general 46 cruise setup 47 search recordings 48 backup recorded files 49 playback software 50 multimedia player menu 51 enable plug-ins and log-in to net-viewer 53 main interface of net-viewer 53 net-view program 53 controls 54 menu 54 ...

  • Page 7

    Specifications 61 appendix 62 operation functions 62 primary settings 62 advanced settings 62 netword settings 63 network functions 63 auxiliary functions 63 menu button 63 basic settings 63 setting up alarm record mode 64 troubleshooting 65 system connections 66 q-see product warranty 67.

  • Page 8: Installation Made Easy

    Installation made easy box contents qsdr74rts dvr w/built-in 7” lcd display screen power supply for dvr software cd quick start guide user manual (this manual) ethernet cable usb mouse bnc– rca cable remote control.

  • Page 9: For Your Safety

    For your safety to prevent damage to your q-see product or injury to yourself or to others, read the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them. Use the proper power sourc...

  • Page 10: Getting to Know The Qr4174

    Getting to know the qr4174 1. Enter/exit display screen 2. 7” lcd screen for monitoring 3. Show menu 4. Scroll down in menu 5. Scroll up in menu 6. Numeric keys and channel select 7. View all channels 8. Menu/escape/left 9. Enter or exit ptz 10. Up button 11. Power led 12. Ir receiver 13. Hard drive...

  • Page 11

    1. Left click (dvr menu in unlock mode) a. Edit your record settings b. Playback recorded files c. Access a pull-down menu d. Control color and volume settings e. Choose your system’s language settings f. Double clicking the left key of your mouse maximizes the screen view 2. Right click (dvr menu i...

  • Page 12: Dvr Features

    Dvr features functions real-time monitoring: supports real-time surveillance via monitor save files: dvr saves real-time recording of image files to hdd backup files: supports dvr backup of recorded image files via usb flash drive and hard drive playback files: supports dvr single ch and multiple ch...

  • Page 13: Installing The Dvr

    Installing the dvr install the hard drive 1. Use the provided key to open the dvr’s hard disk drive (hdd) drawer illustration 2. Remove screws and carefully open the top cover of the dvr illustration 3. Firmly connect the dvr’s power cord into its corresponding receptacle on the hard drive illustrat...

  • Page 14: Starting The Dvr

    System initialization 1. After connecting the power adapter, turn on the power button 2. The system will boot-up and launch a “system initializing” message, as shown in image 1. Image 1 image 2 main interface screen once the system initialization process is complete, the system will enter the main i...

  • Page 15

    Trobleshooting video loss: if the system does not detect a video input, you will receive a “video loss” message for each camera as depicted in image 3 . Once the cameras have been connected, the main interface screen will display a live feed from each camera in its respective box as shown in image 2...

  • Page 16: Configuring The Dvr

    Configuring the dvr camera color set dwell time display search playback detail file file back-up log search hdd management alarm setting ptz setting area setting mobile motion time setting user password audio/video setting language select system information system maintenance recording network recor...

  • Page 17

    Pop-up menu the pop-up menu provides access to the main menu, video search, ptz, start record, stop record, start cruise, start auto sequence, and picture in picture mode options. To display the pop-up menu, as shown in image 5 : from the main interface screen, right-click the mouse to exit the pop-...

  • Page 18

    Camera setup set camera name and position to set up the display name and position for each camera, complete the following instructions: 1. From the main menu, select the camera icon 2. From the camera setup interface ( image 7 ), assign a name for each of camera, up to 8 characters long by highlight...

  • Page 19

    3. Select the amount of view time, from 0 to 10 seconds, for each camera from the drop- down list. 4. To set the rotation time for all cameras to 5 seconds, select default. 5. When finished selecting times, select apply and then exit to close the auto rotation menu note: changes will only be saved, ...

  • Page 20

    Record setup from the record setup menu turn the recording status for each camera channel on and off, set the recorded image quality, enable audio recording, schedule recording times and set recording file sizes. To set up the recording options on dvr 1. From the main interface screen, go to the mai...

  • Page 21

    Audio select enable or disable to turn the audio input on or off. When the audio is turned off, the dvr system will not record audio and you will not hear sound during playback of your recorded events. File size select the file size drop-down list to set the maximum recording time for all recorded f...

  • Page 22

    Network setup the network setup menu options need to be configured in order to access the dvr remotely over a network or the internet. From the network setup menu, select the network type (dhcp, pppoe, or static), port and web port (80 and 9000 by default). To configure the network settings of the d...

  • Page 23

    3. Write down the gateway and subnet mask numbers (green arrows on image 14) so you can enter them into the network settings of the dvr ( image 15 ) 4. From the network setup, select the static option from the “type” drop-down list 5. Enter the dvr’s ip address, using the same first 3 sets of number...

  • Page 24

    Caution: a dynamic address (ip numbers) can change from time to time depending upon your service provider. If the remote monitoring stops working at some point, the ip address may have changed. To check it, go to a website, such as www.Myipaddress.Com, from a computer attached to the same router as ...

  • Page 25

    Image 18 image 19 pop-ups & activex controls to access the dvr from the internet explorer web browser, after completing the network setup steps, the browser controls will need to be modified to allow pop-ups and enable activex controls. To allow pop-ups: 1. Open internet explorer 2. From the main me...

  • Page 26

    7. Scroll down to activex controls and plug ins and make sure all items listed under the activex controls and plug ins are set to either prompt or enabled (red/ blue arrows image 21 ) 8. Click ok to apply settings image 20 image 21 accessing the dvr from a remote computer to access the dvr from a re...

  • Page 27

    Image 23 image 24 system functions the system setup menu (image 25 ) provides access to configure the following system settings: date/time, password, audio/video, language, system info and system maintenance. Image 25 image 26 setting the date/time 1. From the main menu, select system to open the sy...

  • Page 28

    5. Select the time zone format (see image 27 for assistance in selecting the correct time zone) 6. Enable daylight savings time if applicable 7. Select default to reset all values to the original factory installed settings 8. Select apply to save settings 9. Select exit to return to system setup men...

  • Page 29

    Image 28 image 29 video setup the video setup dialogue box allows the user to set the vga resolution and pal/ntsc designation. 1. From the main menu, select system to open the system setup menu 2. Select vid to open the video setup menu ( image 29 ) 3. Click the arrow on the vga resolution drop down...

  • Page 30

    5. Select exit to return to the system setup menu info the info panel allows the user to view the system’s device type, software version and mac address, as shown in image 31 . Image 30 image 31 system maintenance the system maintenance menu provides access to reset the dvr to factory default settin...

  • Page 31

    If a new hard drive is installed into this dvr, access the hdd management menu after a new hdd is installed. Hdd status: if the new hard drive needs to be formatted, the system will automatically detect and the alert will appear nest to hdd status. No disk: the hdd status will show no disk (as shown...

  • Page 32

    6. Select exit to return to the system setup menu hdd format formats the hdd by erasing all of the data and files that are on the disc. Please note: after installing a new hard drive, files cannot be recorded until the hard drive has been formatted. To format the hard drive, use the following steps:...

  • Page 33

    The dvr can be used in conjunction with motion sensors (not included) or the dvr’s built-in motion detection settings can be used, which will signal if the dvr detects movement on one of the cameras. The sensitivity can be adjusted to suit the specific situation. To configure the alarm options: 1. F...

  • Page 34

    • off: selecting off from the hdd loss drop down menu turns this buzzer notification off. Hdd space: the hdd space option enables an alarm buzzer when the hdd is running low on available storage space. • on: selecting on from the hdd space drop down menu generates an alarm buzzer when the hdd is run...

  • Page 35

    4. Select on next to the ssl button to enable an extra layer of protection to help prevent the email account and password from being hacked. 5. Generally the smtp port should be set at 25, however, check with your email server for verification of the preferred smtp port 6. Enter the smtp server addr...

  • Page 36

    5. Select 1, 2, 3, or 4 from the sensitivity drop down menu to set the sensitivity of the motion detection (1 is the least sensitive and 4 is the most sensitive) 6. Click setup for each camera next to md area, which allows you to define the area to be detected for motion and when any object moves in...

  • Page 37

    8. From the cruise drop down menu select on or off, to match the settings on the ptz camera 9. Enter a number in the address code, to match the settings on the ptz camera 10.Repeat steps 4-9 for each ptz camera connected to the dvr image 40 image 41 mobile setup this surveillance system can be confi...

  • Page 38

    Configuring the mobile phone for dvr access: configuring windows mobile os: to access the dvr from a mobile phone using a windows mobile operating system, follow these steps: 1. Webcam installation: begin by installing the webcam program that is included on the cd that comes with the dvr by copying ...

  • Page 39

    11.Select disconnect to discontinue the live viewing ( image 48 ) 12.The setting button on the main qqeye program dialogue screen (image 48) allows the display image to be modified and allows the selection of a variety of display modes including: normal and full-screen. 13.The main qqeye program dia...

  • Page 40

    From left to right, the buttons at the bottom of the main qqeye program dialogue screen ( image 48 ) work with a ptz camera as follows: navigate video image left, right, up, down zoom in and zoom out increase or decrease focus increase or decrease brightness snap to capture screen image image 48 ima...

  • Page 41

    Image 50 image 51 image 52 5. You will be asked if you would like to install the qqeye program ( image 51 ). Select yes and continue the installation process as instructed 6. When prompted for an install location, select “phone memory” and click select ( image 52 ) 7. Once the installation process i...

  • Page 42

    12. In the server port field, enter the same web port number as the server port in the dvr setup, it needs to be forwarded to the ip address of the dvr, the setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to the ports used for standard remote acc...

  • Page 43

    6. Once aplayer has been located, select the free button to begin the download (you must have an itunes account to download the application). 7. Once the aplayer application has been downloaded, click on its icon on your phone to start the aplayer program ( image 57 ). 8. From the aplayer screen, se...

  • Page 44

    On the iphone 1. Open app store 2. Search for aplayer, click free and click install (you need to have itunes account) you will see an icon for aplayer.( pic 1 ) 3. Click on the aplayer icon. 4. Click setting button (red box) at the bottom right corner of screen. ( pic 2 ) 5. Enter the server ip (you...

  • Page 45

    Menu lock after all of the settings and features have been configured, the dvr can be locked to ensure nothing is changed accidentally. 1. From the main menu, use the mouse to right click 2. Select lock from the popup menu 3. To unlock, the administrator password is required (image 60) image 60

  • Page 46: Operating The Dvr

    Operating the dvr record the dvr will start recording based on the settings that have been configured. To manually record follow these steps: 1. From the main interface screen, right click the mouse to open the pop-up menu 2. Select start record or 1. On the front panel of the dvr, press the record ...

  • Page 47

    Image 61 image 62 cruise setup to configure the auto cruise function, open the cruise setup screen ( image 62 ) by clicking on the cruise set button on the ptz setup menu ( image 61 ). Set: to set a stop point for the ptz camera, 1. Select the ptz camera from the channel drop down menu 2. Enter the ...

  • Page 48

    Search recordings to search previously recorded video, use the following steps: 1. From the main menu, select search to open the video search menu ( image 63 ) 2. To search video by a specific date, enter the desired date into the video file field by clicking on the left mouse button and entering th...

  • Page 49

    The video can also be searched using the playback control bar on the dvr. It can be searched at a normal speed, paused and played frame by frame. Recorded video files can be searched at a forward frame rate of 2x, 4x, and 8x, at a slow play rate of 1/2x, 1/4x, and 1/8x. When viewing recorded files i...

  • Page 50

    Image 65 image 66 playback software to playback a file that has been backed up to a usb drive, use the following steps: 1. Open the playback software program on your computer 2. Click on file and select open local file to find/select the backup file ( image 67 ) this will generate a dialog box of al...

  • Page 51

    Image 69 image 70 multimedia player menu (image 70) the date of the recording is depicted in upper right hand corner the 24h recorded timeline represents the time of the video in hours the 0~60 minute recording timeline represents the time of the video in minutes the green bar represents the length ...

  • Page 52

    Video play settings 1. In the multimedia player interface, select setting from the toolbar 2. Select video play setting 3. Select normal video bar ( image 71 ) 4. Choose which camera to play from the channel drop down list ( image 72 ) 5. Click on the box next to “play the video” 6. Click apply butt...

  • Page 53: Net-View Program

    Net-view program enable plug-ins and log-in to net-viewer prior to running the net viewer program, ensure the pop-up blockers are turned off and the activex controls are enabled, as instructed under the configuring the dvr > network setup section. 1. Open an ie browser window and input the ip addres...

  • Page 54

    Controls refer to section 6.2.2 for a more detailed description of the actions associated with the specific buttons of the net-viewer illustrated above (picture 70). However, a general description of the buttons is as follows: 1 – menu bar 2 – ptz panning options 3 – ptz view options 4- ptz view opt...

  • Page 55

    Setup selecting replay from the net-viewer toolbar will allow the configuration of the controls for recording preferences, alarm preferences, ptz controls and the network and system settings. The various tabs within this setup sub menu are record, alarm, ptz control, network, setting, and host info:...

  • Page 56

    2. Configure each camera’s sensor alarm settings by selecting the desired option from the i/o alarm drop down menu. • select no for normally opened • select nc for normally closed. 3. To configure the dvr to detect motion: • select on or off from the status drop down menu to enable or disable motion...

  • Page 57

    • post rec: this sets how long to to record after the alarm ends, select 0 seconds, 30 seconds, 1 minute, 2 minutes or, 5 minutes 8. Select the default button to reset all options to their original factory installed settings 9. Select apply to save settings before continuing to another tab. Image 80...

  • Page 58

    7. From the verify drop down menu match the settings on the ptz camera if you have a verification setting on the control board then set this option to match it, if you do not have this option on the ptz camera control board then leave it set to off. 8. Repeat steps 2-7 for each ptz camera connected ...

  • Page 59

    Setting the setting tab on the setup menu ( image 83 ) allows the control of the net-viewer program settings. (1) select internet bandwidth from the drop down menu (2) select the path where screen path images should be saved (3) enable a password by selecting on from the ie password enable drop down...

  • Page 60

    Ptz and live play controls 1. Ptz panning direction: controls the panning direction of the ptz camera 2. Zoom, focus and iris: increase or decrease the zoom, focus or brightness of the picture 3. Bit rate settings: • cur: displays current bit rate. Set the bit rate manually by inputting the desired ...

  • Page 61: Specifications

    Specifications model number video system video compression format audio compression format video input/output audio i/o display resolution frame rate recording resolution recording frame rate (shared) hard drive recording mode record file size backup playback mode audio input/output alarm type ptz c...

  • Page 62: Appendix

    Appendix time setting language select ch setting rec. Setting rec. Search rec. Playback playback mode file backup hdd manage vid/aud setting user password alarm setting motion detection ptz control mp monitor system maintenance display control setting system date, time and format and day-light savin...

  • Page 63

    Live display remote recording remote playback ptz control parameter set of dvr remotely network download system info ( ) time setting hdd manage net setting system info mp monitoring other confirm recover default exit network and port setting real time video input remotely setting recording mode and...

  • Page 64

    Setting up alarm record mode use the chart below to determine the correct alarm mode. Once the alarm is triggered, the alarm icon will appear, and when many alarms are triggered, alarm remarks will occur on the screen. Alarm on not recording amr alarm recording nlr normal recording nor no recording ...

  • Page 65: Troubleshooting

    Troubleshooting q: what can i do if the system does not detect the hdd? A: check the data and power cables and make sure they are securely connected. Q: i have changed the password but do not remember the new password. How can i access the system? A: if you forget the system password, reset the pass...

  • Page 66: System Connections

    Q: we have attached a ptz camera but cannot control it. What is wrong? A: verify that the protocol, baud rate, address and other settings on the ptz camera match the settings you have entered into the dvr setup. Make sure the data cables are securely attached to the dvr’s rs485. Q: why does the buzz...

  • Page 67: Q-See Product Warranty

    Q-see product warranty thank you for choosing a q-see product! All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for on...