Q-See QS218 User Manual - Faq’S
FAQ’S
Model #: QS218
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P a g e
6. Question: DVR is having problems with real-time images, such as bad image color or serious
brightness distortion, why?
Answer:
If PAL and NTSC is not correctly selected on the BNC output, the images will be in black and white
DVR is not compatible with monitor
The video transmission distance is too far
The DVR color, brightness, etc. settings need to be adjusted
7. Question: Why don’t I have audio when monitoring?
Answer:
Check sound box or speaker functions. Also check for possible short circuit.
Audio source may be connected to the video channel. You can click to full-screen to check.
The main board of the DVR is defective
8. Question: Why don’t I have audio when playing back?
Answer:
Setting problem: open audio-video item
Check the audio to see if it is closed in playback interface
9. Question: Why is my System time not correct?
Answer:
Wrong setting or user did not click "Edit" to confirm
Battery is not connected properly
Battery is dead and needs to be changed
10. Question: Why does the “Stop recording” by the right mouse button not work?
Answer:
The“Stop recording” by the right mouse button is only suitable for Manual recording. It can’t stop
recording when recording on a set schedule or on motion recording
11. Question: Why is Motion detection not working?
Answer:
The settings in the motion detection area is not correct
Sensitivity is too low
12. Question: Why is the USB device giving me a backup error?
Answer:
The data exceeds the capacity of backup device
The backup device is incompatible
The backup device is damaged