QTek 8060 User Manual - Smartphone User Manual
of
172
Smartphone User Manual
Appendix
163
ActiveSync Problems
Problem
n
ActiveSync operation
can not be performed
or connected.
Solution
1
Make sure the ActiveSync cradle/
cable is connected securely.
2
Make sure you have installed the
ActiveSync software
within the
Smartphone 2003 companion CD.
3
Make sure you selected
Local
USB
or Local
Serial
, as
appropriate, from the
Connection
Settings
on
ActiveSync
Manager
menu on your desktop
computer.
4
If you are using the optional serial
cradle/cable, make sure you are
not running another program
which also works with serial port
you selected when installed.
5
If still could work at all, try to
remove the ActiveSync software
from the control panel of your
desktop computer, and then re-
install again.