Quality Craft QC115-MBK Quick Manual - page 3
3
WARRANTY
Every electric stove is tested before it leaves the factory and it is guaranteed for
one year. If the unit should fail to operate correctly within one year from the date of
purchase, call customer service at 1-800-459-4409 (Monday to Friday, 8:30am to
5:00pm, EST). We will, at our discretion either repair or replace the unit. It will have
to be returned to us freight prepaid and we will return the repaired or replaced unit
to you freight prepaid. The company’s sole obligation is to repair or replace the unit.
This warranty is void if in the opinion of Quality Craft the unit has been tampered with,
altered, misused, damaged, abused or used with the wrong power source. Light bulbs
are not covered by this warranty. The warranty is for homeowner use only and does not
cover units used in commercial situations.
WARRANTy ClAIM PROCeduRe
If a claimable defect occurs, please fill out a claim form through our website at:
www.qualitycraft.com or contact our customer service department at 1-800-459-4409
(Monday to Friday, 8:30am to 5:00pm, EST).
Before you make your claim call, please make sure you have:
1.
The description of the electric stove
2.
Proof of sale
3.
Details regarding the defect
4.
Name and address of the owner
and installer
Claims must be filled out in writing and returned within six (6) months of appearance
of defect. Failure to comply with this stipulation will make the warranty null and void.
We reserve the right to a thirty-day (30) delay following receipt of claim in which to
inspect the product. We assume no responsibility for labor costs, removing/replacing a
previously installed product, transportation or return of a product.
Imported by
Quality Craft
Laval, Quebec, Canada H7C 0A5
1-800-459-4409 (EST)
www.qualitycraft.com
Made in China