Quantum DX3000 User Manual

Other manuals for DX3000: Warranty, Quick Start Manual
Manual is about: Enhanced Backup Solution

Summary of DX3000

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    Quantum dx3000 and dx5000 user’s guide, 81-81493-03 b01, june 2006, made in usa. Quantum corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. ...

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    Quantum dx3000 and dx5000 user’s guide iii contents preface xi storagecare guardian.................................................................................... Xvi chapter 1 dx3000 and dx5000 system description 1 overview..........................................................................

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    Contents quantum dx3000 and dx5000 user’s guide iv chapter 2 basic operations 13 turning on the system.....................................................................................13 turning on the dx3000 ............................................................................14 turning o...

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    Contents quantum dx3000 and dx5000 user’s guide v utilities...............................................................................................................83 accessing utilities .....................................................................................83 changing library st...

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    Quantum dx3000 and dx5000 user’s guide vi figures figure 1 dx3000 system ..............................................................................4 figure 2 dx5000 system ..............................................................................4 figure 3 dx3000 system components .............

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    Figures quantum dx3000 and dx5000 user’s guide vii figure 18 configuration page.....................................................................29 figure 19 media screen ...............................................................................30 figure 20 edit volume media area screen .......

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    Figures quantum dx3000 and dx5000 user’s guide figure 47 remote alerts page ....................................................................73 figure 48 email tab .....................................................................................74 figure 49 snmp tab .............................

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    Quantum dx3000 and dx5000 user’s guide ix tables table 1 dx3000/dx5000 capacity specifications..................................5 table 2 dx3000 leds ...............................................................................16 table 3 dx5000 leds ...................................................

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    Tables quantum dx3000 and dx5000 user’s guide x table 18 primary/secondary contact information...............................81 table 19 hardware problems ...................................................................94 table 20 ethernet network problems............................................

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    Quantum dx3000 and dx5000 user’s guide xi preface this manual introduces the quantum dx3000 and dx5000 enhanced data protection systems and discusses: • system operations • configuration • web interface • basic troubleshooting audience this manual is written for dx3000 and dx5000 system operators an...

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    Quantum dx3000 and dx5000 user’s guide xii • chapter 4, “troubleshooting,” discusses problems you may encounter during the setup and operation of the dx3000/dx5000 system. • the appendices provide system specifications, event handling, and regulatory statements. Notational conventions this manual us...

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    Quantum dx3000 and dx5000 user’s guide xiii related documents the following quantum document are also available for the dx3000 and dx5000 systems: supported internet browsers the internet browser software is not supplied with the dx3000/dx5000 system; you must obtain and install it independently. Th...

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    Quantum dx3000 and dx5000 user’s guide xiv • microsoft internet explorer 6.0 sp1 or later you can download this software from http://www.Microsoft.Com. • mozilla suite 1.7 on solaris 10 you can download this software from http://www.Mozilla.Org. • firefox 1.0.6 on windows you can download this softw...

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    Quantum dx3000 and dx5000 user’s guide xv contacts quantum company contacts are listed below. Quantum 0 quantum p.O. Box 57100 irvine, ca 92619-7100 (949) 856-7800 (800) 284-5101 technical publications 0 to comment on existing documentation send e-mail to: doc-comments@quantum.Com visit the quantum ...

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    Storagecare guardian quantum dx3000 and dx5000 user’s guide xvi to contact the customer support department use the following web/ e-mail addresses: north/south america: www.Quantum.Com/askaquestion asia/pacific rim: apachelp@quantum.Com europe/middle east/africa: eurohelp@quantum.Com storagecare gua...

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    Storagecare guardian quantum dx3000 and dx5000 user’s guide xvii • run diagnostic utilities to more quickly determine the root cause of issues • initiate remote connection to remote management interface to get more in- depth information about the health of your quantum product. • distribute software...

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    Storagecare guardian quantum dx3000 and dx5000 user’s guide xviii 5 the storagecare guardian agent checks access policy settings to determine if access is allowed. 6 if approved, the information is transferred to quantum, or a remote connection is initiated. 7 quantum support will diagnose the probl...

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    Quantum dx3000 and dx5000 user’s guide 1 chapter 1 1 dx3000 and dx5000 system description this chapter describes the dx3000 and dx5000 system and its components. The chapter consists of: • overview • features and benefits • dx3000 and dx5000 systems • hard drive storage • supported raid configuratio...

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    Chapter 1 dx3000 and dx5000 system description features and benefits quantum dx3000 and dx5000 user’s guide 2 time required for backup 1 not only is the amount of data that needs to be backed up growing, but the time window for performing the backup is shrinking due to the impact of global operation...

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    Chapter 1 dx3000 and dx5000 system description features and benefits quantum dx3000 and dx5000 user’s guide 3 • restore latency under 10 seconds • two iscsi interfaces • 10/100/1000 baset ethernet interface for auxiliary management functionality (web based management) • browser based remote manageme...

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    Chapter 1 dx3000 and dx5000 system description dx3000 and dx5000 systems quantum dx3000 and dx5000 user’s guide 4 dx3000 and dx5000 systems 1 the system takes advantage of high speed hard drives to greatly reduce the time required for backup/restore functions and also improve confidence in completin...

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    Chapter 1 dx3000 and dx5000 system description dx3000 and dx5000 systems quantum dx3000 and dx5000 user’s guide 5 table 1 dx3000/dx5000 capacity specifications both the dx3000 and the dx5000 use the same hard drive sleds, however, the chassis and other system components differ between the two system...

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    Chapter 1 dx3000 and dx5000 system description dx3000 and dx5000 systems quantum dx3000 and dx5000 user’s guide 6 figure 3 dx3000 system components dx3000 quantum h 1 2 ps status power and reset buttons drive sleds power supplies ethernet ports fibre channel ports (optional optyon™ card) keyboard, v...

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    Chapter 1 dx3000 and dx5000 system description dx3000 and dx5000 systems quantum dx3000 and dx5000 user’s guide 7 figure 4 dx5000 system components power supplies left-hand blower right-hand blower center fans ethernet ports power and reset buttons drive sleds fibre channel ports (optional optyon™ c...

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    Chapter 1 dx3000 and dx5000 system description hard drive storage quantum dx3000 and dx5000 user’s guide 8 hard drive storage 1 serial ata hard drives (see figure 5 ) are the heart of both the dx3000 and dx5000 systems. Figure 5 dx3000 and dx5000 hard drives hard drive sled caution: removing hard dr...

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    Chapter 1 dx3000 and dx5000 system description hard drive storage quantum dx3000 and dx5000 user’s guide 9 virtual tape storage 1 virtual tape storage allows the storage space on these hard drives to appear to the backup application as tape cartridges (dlt or lto). Data is stored on the hard drives ...

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    Chapter 1 dx3000 and dx5000 system description supported raid configurations quantum dx3000 and dx5000 user’s guide 10 raid sets 1 the dx3000/dx5000 system is divided into raid sets. The number of raid sets differs depending on the system: • dx3000 can contain two raid sets: • the first raid set is ...

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    Chapter 1 dx3000 and dx5000 system description typical configurations quantum dx3000 and dx5000 user’s guide 11 raid 5 configuration 1 the raid 5 configuration is the most common raid level in use today. Raid 5 minimizes the write bottlenecks of other raid levels by distributing parity stripes over ...

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    Chapter 1 dx3000 and dx5000 system description typical configurations quantum dx3000 and dx5000 user’s guide 12 to take advantage of the dx3000/dx5000 system speed and reliability and still have the safety of off-site storage, quantum recommends exporting the data from the dx3000/dx5000 system to an...

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    Quantum dx3000 and dx5000 user’s guide 13 chapter 2 2 basic operations although the vast majority of system operations are handled through the “dx3000 and dx5000 remote management” on page 22, basic dx-series system operations include: • turning on the system • dx3000/dx5000 operations • relocating ...

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    Chapter 2 basic operations turning on the system quantum dx3000 and dx5000 user’s guide 14 turning on the dx3000 2 to turn on the dx3000 system (see figure 8 ): 1 push the power button located on the front of the dx3000. Figure 8 turning on the dx3000 $8 1uantum ( 03 34!453 power button turning on t...

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    Chapter 2 basic operations dx3000/dx5000 operations quantum dx3000 and dx5000 user’s guide 15 dx3000/dx5000 operations 2 the front panels of both the dx3000 and dx5000 have a series of led indicators. • chassis leds and buttons • hard drive sled leds • ethernet port leds chassis leds and buttons 2 t...

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    Chapter 2 basic operations dx3000/dx5000 operations quantum dx3000 and dx5000 user’s guide 16 table 2 dx3000 leds button/led description power button powers the dx3000 system on or off. The system can also be powered off using the remote management screens (see chapter 3, dx3000 and dx5000 remote ma...

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    Chapter 2 basic operations dx3000/dx5000 operations quantum dx3000 and dx5000 user’s guide 17 figure 11 dx5000 led indicators power button reset button network port 1 activity attention network port 2 activity hard drive failure psu failure table 3 dx5000 leds button/led description power button pow...

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    Chapter 2 basic operations dx3000/dx5000 operations quantum dx3000 and dx5000 user’s guide 18 hard drive sled leds 2 the individual hard drive sleds contain leds that indicate the health condition of the hard drive. Refer to figure 12 and table 4 . Figure 12 hard drive sled leds red led blue led tab...

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    Chapter 2 basic operations dx3000/dx5000 operations quantum dx3000 and dx5000 user’s guide 19 figure 13 ethernet port leds port 1 port 2 left led right led dx5000 shown table 5 ethernet port leds power supply led 2 on the back of the dx3000/dx5000 chassis, each power supply contains an led that indi...

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    Chapter 2 basic operations dx3000/dx5000 operations quantum dx3000 and dx5000 user’s guide 20 figure 14 power supply led indicators led indicators dx3000 dx5000 table 6 power supply led led description led is green power supply is operating normally. Led is red. The power supply has failed. Refer to...

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    Chapter 2 basic operations relocating the dx3000 and dx5000 systems quantum dx3000 and dx5000 user’s guide 21 relocating the dx3000 and dx5000 systems 2 if you ever need to install the dx3000 or dx5000 system to a different location, refer to the “quantum dx3000 and dx5000 quick start guide” pn 81-8...

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    Quantum dx3000 and dx5000 user’s guide 22 chapter 3 3 dx3000 and dx5000 remote management the dx3000 and dx5000 systems utilize a web-based interface which allows you to configure and manage the system from a remote workstation on the same network. The dx3000 and dx5000 systems are managed through t...

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    Chapter 3 dx3000 and dx5000 remote management dx3000 and dx5000 web pages quantum dx3000 and dx5000 user’s guide 23 dx3000 and dx5000 web pages 3 the internet browser software is not supplied with the dx3000 and dx5000 systems; you must obtain and install it independently. The dx3000 and dx5000 syst...

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    Chapter 3 dx3000 and dx5000 remote management dx3000 and dx5000 web pages quantum dx3000 and dx5000 user’s guide 24 figure 15 dx3000 and dx5000 web page menu items virtual disks date and time performance view fibre channel device mappings login home configuration system status remote alerts licensin...

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    Chapter 3 dx3000 and dx5000 remote management dx3000 and dx5000 web pages quantum dx3000 and dx5000 user’s guide 25 2 in the address field, type http://ipaddress/ where ip address is the ip address for the system. The log in page displays (see figure 16 ): figure 16 login page 3 select the login typ...

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    Chapter 3 dx3000 and dx5000 remote management dx3000 and dx5000 web pages quantum dx3000 and dx5000 user’s guide 26 4 click login . The home page displays (see figure 17 ): figure 17 home page system temperature and voltage system throughput banner frame contents frame management frame quick status ...

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    Chapter 3 dx3000 and dx5000 remote management dx3000 and dx5000 web pages quantum dx3000 and dx5000 user’s guide 27 • quantum dx3000/dx5000 is off-line the home page is divided into four distinct sections: • banner frame • contents frame • management frame • quick status information the banner frame...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 28 configuration 3 the configuration page allows you set or configure the following areas of the dx3000 and dx5000 systems: • configuring the media • configuring the library • configuring the network •...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 29 figure 18 configuration page.

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 30 configuring the media 3 the media page allows you to configure both the virtual tape cartridges and virtual disk media (disk targets). To configure the media: 1 from the configuration page, click th...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 31 media area 3 the media area link allows you to alter the storage area dedicated to either virtual tape cartridges or virtual disks (see figure 19 ). To alter the storage area volume: 1 select the vo...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 32 tape cartridge area 3 the tape cartridge area link allows you to modify the cartridge configuration on one or all volumes. To modify the tape cartridges: 1 click on the tape cartridges link. The tap...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 33 • if you select by quantity , you can create between 1 and 400 cartridges per logical drive. The capacity decreases the more tape cartridges you create. • if you select by capacity , you choose betw...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 34 figure 22 virtual disks area screen 2 select the volume where you want to create virtual disks. 3 enter the capacity of the virtual disks you want to create. 4 once you have changed the virtual disk...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 35 configuring the library 3 the library page allows you to configure library partitions, set write protection, assign barcodes, and configure library properties. The library pages is divided into the ...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 36 figure 23 partitions page the partitioning page is broken up into the following sections: • adding a partition • editing a partition • deleting a partition adding a partition 3 up to eight partition...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 37 to add a partition: 1 set the dx3000/dx5000 system to the off-line state (see “changing library state” on page 84). 2 from the partition page, click add to add a partition to the system. The add par...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 38 4 select the inquiry identity to determine the inquiry string returned from the dx3000/dx5000 system. The following inquiry strings are available: • atl p1000 • atl p7000 • dx3000/dx5000 if you sele...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 39 map the ethernet/fibre channel ports as described in “configuring the device mappings” on page 52. 9 return the dx3000/dx5000 system to the on-line state (see “changing library state” on page 84). T...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 40 3 edit the partition information as desired (see “adding a partition” on page 36 for descriptions of the fields). 4 click apply . 5 return the dx3000/dx5000 system to the on-line state (see “changin...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 41 figure 26 enabling/disabling write protection available tape cartridge list write protect enable/disable apply button 2 select the tape cartridges from the available tape cartridge list and click th...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 42 barcode labels are automatically assigned during the dx3000/dx5000 system initialization. These barcode labels can be over-ridden if necessary. To assign a barcode label to a tape cartridge(s): 1 se...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 43 4 enter the alpha characters (0 to 6 characters) in the new alpha prefix field. 5 enter the numeric character in the numeric ending field. 6 when you have selected the tape(s) and both the alpha and...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 44 figure 28 assigning a library name 3 enter a library name and click apply . 4 return the dx3000/dx5000 system to the on-line state (see “changing library state” on page 84). The dx3000/dx5000 system...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 45 figure 29 network configuration page the network configuration page contains links to individual ethernet port information as well as general network information. 2 select the ethernet port ( port 1...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 46 4 in the general section, select the port you wish to edit. 5 edit the host and domain information as desired. 6 click apply . Configuring the date and time 3 the date and time can be set from the d...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 47 figure 30 date and time configuration 2 there are two options for setting the system date and time: a select manual to manually set the system date and time using the change button for the system da...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 48 figure 31 security configuration password information ssl (secure sockets layer) information the security page is divided into two sections: • passwords • ssl passwords 3 the dx3000/dx5000 system ha...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 49 3 under administrator password , enter the desired password in the new password field and again in the confirm new password field. 4 click apply . A results page indicates the password has been chan...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 50 figure 32 ssl configuration 2 to enable ssl, select enable and click apply . 3 to add a ssl certificate, click new . The install ssl certificate page displays (see figure 33 )..

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 51 figure 33 install ssl certificate page 4 under upload your ssl certificate file , type the location and filename of the new ssl certificate file. 5 click upload to install the ssl certificate file. ...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 52 configuring system hardware 3 the dx3000/dx5000 system allows you to remotely configure the following hardware options: • configuring the device mappings • configuring the iscsi options • configurin...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 53 figure 34 device mapping page 2 there are four ways to assign virtual devices to a specific iscsi or fibre channel port: • click auto populate (partition per port) to allow the dx3000/ dx5000 contro...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 54 • click auto populate (fc only) to allow the dx3000/dx5000 controller to automatically assign virtual devices to only the fibre channel ports. The controller assigns a robot and partition to each fi...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 55 configuring the iscsi options 3 the dx3000/dx5000 system allows you to control and configure each of the iscsi ethernet input ports that connect to the customer storage network. The iscsi ethernet i...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 56 figure 36 iscsi configuration page configure the following iscsi settings as desired: • crc/checksum - cyclic redundancy check is a common technique for detecting data transmission errors. Messages ...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 57 the values match, the peer is authenticated. If you want to authenticate the iscsi targets with chap, select ok and enter a user name and password for the target. • srp - secure remote password is a...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 58 figure 37 fibre channel configuration 2 while the port wwns are always unique, the node wwns can be set according to the make the node wwn section as follows: a selecting globally unique but same fo...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 59 table 8 port settings configuring the raid settings 3 the dx3000/dx5000 system allows you to remotely alter the raid configuration. To access the raid configuration screen: in the hardware page, cli...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 60 figure 38 raid configuration screen (dx5000 shown) the options for the raid configuration screen differ depending on the system (dx3000 or dx5000). Refer to table 9 and figure 39 for raid configurat...

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    Chapter 3 dx3000 and dx5000 remote management configuration quantum dx3000 and dx5000 user’s guide 61 dx3000 (upgraded with 8 hard drives) disks 0-3 disks 4-7 no no no no dx5000 with 12 hard drives, spare configuration disabled disks 0-5 disks 6-11 no no no no dx5000 with 12 hard drives, spare confi...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 62 figure 39 hard drive numbering dx3000 dx5000 drive 0 drive 1 drive 2 drive 3 drive 4 drive 5 drive 6 drive 7 drive 0 drive 1 drive 2 drive 3 drive 4 drive 5 drive 6 drive 7 drive 8 drive 9 drive 10 ...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 63 accessing system status 3 to access the system status page, from the contents frame, click system status . The management frame displays the system status page (see figure 40 ). Figure 40 system sta...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 64 select the partition you wish to view from the drop down list. The show/hide links will either display or hide information on the selected tape drive, tape cartridge, or robot. Clicking on a tape dr...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 65 figure 41 tape drive details selected tape drive tape drive details the tape drive details are shown in table 10 . Table 10 tape drive details field description status displays the current drive sta...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 66 viewing robot details 3 to view the robot details: 1 from the system management page, click show robots to view the details. The robot details displays (see figure 42 ): figure 42 robot details robo...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 67 table 11 robot details viewing storage bin details 3 to view the storage bin details: 1 from the system management page, click the storage bin to view the details. The storage bin details displays (...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 68 figure 43 storage bin details storage bin storage bin details the storage bin details are shown in table 12 . Table 12 storage bin details field description status displays the current status of the...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 69 viewing virtual disk status 3 the dx3000/dx5000 system provides status information for every virtual disk within the system. To view the hardware status: 1 from the system status page, click the vir...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 70 viewing hardware status 3 the dx3000/dx5000 system provides a variety of hardware information from the hardware status page. The hardware status page gives the current status of the hard drives, pow...

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    Chapter 3 dx3000 and dx5000 remote management system status quantum dx3000 and dx5000 user’s guide 71 • power supply status • temperature status • battery status • ethernet port status • fiber channel port status (if installed) viewing media status 3 the media status page provides the ability to loc...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 72 2 to view the tape cartridges on a specific volume, select show tape cartridges on, select the logical drive number, and click apply . The tape cartridges on the logical drive display. 3 to locate a...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 73 figure 47 remote alerts page the remote alerts page is divided into three sections: • email page • snmp page • contacts page email page 3 1 to access the email page, from the remote alerts page, cli...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 74 figure 48 email tab 2 edit the email information as desired (see table 7 for a description of the fields) and click apply . 3 after editing the email information, click the send button to test the n...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 75 table 15 email server information message type: configuration changes when a configuration change is made on the dx3000/dx5000 system such as changing a bar code label or network configuration, an e...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 76 snmp page 3 snmp is short for simple network management protocol, a set of protocols for managing complex networks. Snmp works by sending messages, called protocol data units(pdus), to different par...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 77 2 enable the trap selections to be reported (see table 16 ): table 16 snmp trap selections 3 click apply . A results page displays indicating the configuration has been changed. 4 click new in the t...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 78 figure 50 snmp trap destinations 5 click add to add the ip address to the trap destinations and return to the snmp tab. 6 click new in the community management area to edit the snmp communities (see...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 79 figure 51 snmp community management 7 under new community , enter the new community information: a a unique name in the name field, the field holds up to 20 characters (a-z, a-z), no special charact...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 80 d access rights for the new community: • get allows snmp get operations: • get/set allows both snmp get and put operations 8 click add . A results page displays indicating the community has been add...

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    Chapter 3 dx3000 and dx5000 remote management remote alerts quantum dx3000 and dx5000 user’s guide 81 table 17 company information table 18 primary/secondary contact information field description company name view or edit the company name where the dx3000/dx5000 system resides. Street view or edit t...

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    Chapter 3 dx3000 and dx5000 remote management licensing quantum dx3000 and dx5000 user’s guide 82 licensing 3 the end user agreement tab displays the entire end user agreement for the dx- series system. To view the end user agreement: 1 click licensing . The end-user agreement page displays (see fig...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 83 figure 53 end user agreement tab utilities 3 the utilities page allows you to perform maintenance functions on the dx3000/dx5000 system, including uploading and activating software images, and configura...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 84 figure 54 utilities page the utilities page contains: • changing library state • system log • uploading firmware • system configuration • rebooting the dx3000/dx5000 system changing library state 3 the ...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 85 2 click system log . The system log page displays (see figure 55 ). Figure 55 system log the system log allows you so sort the following types of log entries displayed: • hardware information - informat...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 86 uploading firmware 3 the firmware upload page is used to upload a new firmware image to the dx3000/dx5000 system. To upload new firmware image: 1 access the utilities page (see accessing utilities ). 2 ...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 87 5 click activate to activate the new firmware image or remove to remove the firmware image from the system (see figure 57 ). Figure 57 activating/ removing a firmware image a results page indicates the ...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 88 • all other configured features downloading a system configuration file 3 to download a system configuration file: 1 access the utilities page (see accessing utilities ). 2 click the configuration tab (...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 89 5 click ok to return to the utilities page. Uploading system configuration file 3 this option allows a saved configuration file to be uploaded to the current dx3000/dx5000 system. The system configurati...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 90 figure 59 activating the configuration file 6 click ok to return to the utilities page. Downloading the system diagnostics file 3 the dx3000/dx5000 system allows you to download a system diagnostics fil...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 91 figure 60 downloading diagnostics files 3 under download system diagnostics file , click download . A confirmation message will display, asking whether to open or save the file. 4 select save this file ...

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    Chapter 3 dx3000 and dx5000 remote management utilities quantum dx3000 and dx5000 user’s guide 92 figure 61 shutting down the dx3000/dx5000 system 3 under system shutdown , click restart . The dx3000/dx5000 system reboots..

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    Quantum dx3000 and dx5000 user’s guide 93 chapter 4 4 troubleshooting this chapter describes problems you may encounter during the setup and operation of the dx3000/dx5000 system. Corrective information is provided to help you resolve the problems. Common problems and solutions 4 the troubleshooting...

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    Chapter 4 troubleshooting common problems and solutions quantum dx3000 and dx5000 user’s guide 94 table 19 hardware problems ethernet network problems 4 table 20 describes corrective actions for problems occurring with the ethernet network. Problem corrective action the system does not power on. Mak...

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    Chapter 4 troubleshooting common problems and solutions quantum dx3000 and dx5000 user’s guide 95 table 20 ethernet network problems problem corrective action the ethernet link light on the dx3000/ dx5000 controller is not lit when a cable is connected to a hub or switch. Check to make sure the ethe...

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    Quantum dx3000 and dx5000 user’s guide 96 appendix a a dx3000/dx5000 system specifications this appendix lists characteristics and specifications both the dx3000 and dx5000. These characteristics and specifications are categorized as follows: • physical characteristics • performance characteristics ...

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    Appendix a dx3000/dx5000 system specifications physical characteristics quantum dx3000 and dx5000 user’s guide 97 physical characteristics 1 table 21 provides dimensions and other physical characteristics of the dx-series components. Table 21 physical characteristics table 22 interfaces systems dx30...

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    Appendix a dx3000/dx5000 system specifications performance characteristics quantum dx3000 and dx5000 user’s guide 98 performance characteristics 1 table 23 lists the performance characteristics of the dx-series system. Table 23 performance characteristics environmental specifications 1 table 24 prov...

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    Appendix a dx3000/dx5000 system specifications environmental specifications quantum dx3000 and dx5000 user’s guide 99 temperature operating 50° f to 95° f (10° c to 35° c) shipping and storage -4° f to 140° f (-20° c to 60° c) relative humidity operating 20% to 80%, non-condensing shipping and stora...

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    Quantum dx3000 and dx5000 user’s guide 100 appendix b b regulatory statements fcc statement this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmfu...

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    Appendix b regulatory statements den-an notice (japan) quantum dx3000 and dx5000 user’s guide 101 taiwan (bsmi) statement !" #$%&'()*+,-. Den-an notice (japan) 2 industry canada (digital apparatus) 2 reference: interference-causing equipment standard, ices-003 issue 2 this class a digital apparatus ...

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    Appendix b regulatory statements notice for usa and canada only quantum dx3000 and dx5000 user’s guide 102 attention! 2 ceci est un produit de classe a. Dans un environment domestique, ce produit peut causer des interférences radioélectriques. Il appartient alors à l'utilisateur de prendre les mesur...

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    Appendix b regulatory statements battery statement quantum dx3000 and dx5000 user’s guide 103 capacitéminimum 10 a, 125 v battery statement 2 caution 2 this product contains a lithium battery. Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the i...

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    Appendix b regulatory statements power cord statement quantum dx3000 and dx5000 user’s guide 104 batterie nach den lokalen, staatlichen und bundesstaatlichen gesetzen entsorgen. Attenzione 2 questo prodotto contiene una batteria al litio. Esiste un rischio di esplosione se la batteria viene sostitui...

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    Appendix b regulatory statements power cord statement quantum dx3000 and dx5000 user’s guide 105 attenzione 2 prima di effettuare qualsiasi intervento di manutenzione, scollegare tutti i cavi di alimentazione. Advertencia 2 desconecte todos los cables de alimentación antes de dar mantenimiento. Varn...

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    Quantum dx3000 and dx5000 user’s guide 106 glossary b bit the basic unit of data in a binary numbering system (binary digit), represented by a 0 or a 1. Eight bits equals one byte. Byte the basic unit of computer memory which is large enough to hold one character. C class a digital device class a eq...

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    Quantum dx3000 and dx5000 user’s guide 107 i iec the international electrotechnical commission is based in geneva, switzerland. L lto linear tape-open (lto) technology was developed jointly by hp, ibm and quantum to provide a clear and viable choice in an increasingly complex array of tape storage o...

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    Quantum dx3000 and dx5000 user’s guide 108 s scsi small computer system interface. An american national standards institute (ansi) communications standard for attaching peripheral equipment to computers. Scsi-2 a second generation scsi interface which includes command sets for magnetic and optical d...

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    Quantum dx3000 and dx5000 user’s guide 109 index b backup confidence 2 barcode assignment new alpha prefix 43 numeric ending 43 browser, internet xiii , 23 c chap iscsi 56 chassis leds and buttons 15 configuration 28 accessing 28 date and time 46 fibre channel 57 iscsi 55 media 30 media area 31 netw...

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    Index quantum dx3000 and dx5000 user’s guide 110 textual view 27 using 26 utilities 83 viewing hardware status 70 viewing media status 71 viewing robot details 66 viewing storage bin details 67 viewing virtual disk status 69 dx5000 turning on 14 e email message type administrator 75 configuration ch...

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    Index quantum dx3000 and dx5000 user’s guide 111 add 36 – 39 delete 40 edit 39 performance specifications 98 r raid 5 2 , 11 definition 10 raid configuration hot spare 62 rebooting 91 relocating dx3000/dx5000 system 21 remote alerts 72 accessing 72 email page 73 robot details 66 , 67 s security opti...

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    Index quantum dx3000 and dx5000 user’s guide 112.