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Quantum LTO-4 (Model B) User Manual
Summary of LTO-4 (Model B)
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Quantum lto-4 half-height tape drive user’s guide, p/n 20020140-001, november 2007. Product of usa. Quantum corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a p...
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Lto-4 half-height tape drive user’s guide iii contents preface viii chapter 1 introduction 1 overview............................................................................................................. 1 drive models .............................................................................
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Lto-4 half-height tape drive user’s guide iv restarting the tabletop drive system ................................................... 13 installing the lto driver software............................................................... 14 registering the lto-4 half-height tape drive ....................
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Lto-4 half-height tape drive user’s guide v cartridge memory .................................................................................... 40 cartridge reliability ................................................................................. 40 chapter 6 troubleshooting guide 41 installat...
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Lto-4 half-height tape drive user’s guide vi figures figure 1 internal lto-4 half-height tape drive ................................... 2 figure 2 acceptable mounting orientation............................................. 9 figure 3 internal tape drive mounting holes..................................
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Lto-4 half-height tape drive user’s guide vii tables table 1 performance features and capabilities .................................... 3 table 2 front panel display indications............................................... 16 table 3 physical specifications............................................
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Lto-4 half-height tape drive user’s guide viii preface audience this guide is written for users of the quantum lto-4 half-height tape drive. Purpose this guide provides information about the lto-4 half-height tape drive including: • installing the drive • basic drive operations • maintenance • speci...
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Preface lto-4 half-height tape drive user’s guide ix • chapter 4, theory , describes the theory of operation behind the drive, including the technology used in various drive components. • chapter 5, specifications , provides drive and cartridge specifications. • chapter 6, troubleshooting guide prov...
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Preface lto-4 half-height tape drive user’s guide x related documents the following subsection identifies the primary documents that are related to the lto-4 half-height tape drive. Standards conformance 0 the small computer system interface is described in standards that include several versions an...
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Preface lto-4 half-height tape drive user’s guide xi • scsi media changer commands – 3 (smc-3) in development • scsi parallel interface – 3 (spi-3) incits 336-2000 • scsi parallel interface-4 (spi-4) incits 362-2002 • scsi parallel interface-5 (spi-5) incits 367-2003 • scsi-3 primary commands (spc) ...
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Preface lto-4 half-height tape drive user’s guide xii contacts quantum company contacts are listed below. Quantum corporate headquarters 0 to order documentation on the lto-4 half-height tape drive or other products contact: quantum corporation p.O. Box 57100 irvine, ca 92619-7100 (949) 856-7800 (80...
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Preface lto-4 half-height tape drive user’s guide xiii send e-mail for global services to: asia/pacific rim: apachelp@quantum.Com europe/middle east/africa: eurohelp@quantum.Com visit our website: www.Quantum.Com/support.
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Lto-4 half-height tape drive user’s guide 1 chapter 1 1 introduction this chapter provides an introductory overview of the quantum lto-4 half-height tape drive. Topics include: • overview • drive models • features overview the quantum lto-4 half-height tape drive is a high-performance 16- channel ta...
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Chapter 1 introduction drive models lto-4 half-height tape drive user’s guide 2 the lto-4 half-height tape drive has a 5¼-inch half-height form factor with automatic electromechanical cartridge soft load. It is available in two models: • internal • tabletop drive models internal 1 the internal model...
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Chapter 1 introduction features lto-4 half-height tape drive user’s guide 3 features table 1 describes the key performance features and capabilities of the lto-4 half-height tape drive. Table 1 performance features and capabilities feature description cartridge memory stores pertinent information ab...
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Chapter 1 introduction features lto-4 half-height tape drive user’s guide 4 variable-speed transfer variable speeds for matching with the host to: • optimize data transfers • shorten backup times • increase reliability feature description.
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Lto-4 half-height tape drive user’s guide 5 chapter 2 2 installation procedures this chapter provides detailed installation instructions for both the internal and tabletop models of the quantum lto-4 half-height tape drive, including: • before installing the lto-4 half-height tape drive , which incl...
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Chapter 2 installation procedures before installing the lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 6 before installing the lto-4 half-height tape drive handling precautions and installation guidelines 2 always observe the following precautions and guidelines when handling...
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Chapter 2 installation procedures before installing the lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 7 preinstallation requirements 2 before installing the lto-4 half-height tape drive, make sure you have: • a serial scsi host bus adapter (hba) installed and properly config...
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Chapter 2 installation procedures installing the internal lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 8 observe the handling precautions listed in handling precautions and installation guidelines and carefully unpack and inspect the lto-4 half- height tape drive as follows...
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Chapter 2 installation procedures installing the internal lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 9 mounting the internal tape drive 2 you can mount the internal lto-4 half-height tape drive either horizontally or vertically, but not upside down (see figure 2 ). Figure...
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Chapter 2 installation procedures installing the internal lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 10 4 position the drive in the bay and align either the upper or lower mounting holes—whichever is appropriate—with the holes in the chassis (see figure 3). 5 secure the d...
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Chapter 2 installation procedures installing the internal lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 11 figure 4 internal drive interface and power connectors 3 if you are installing the internal lto-4 half-height tape drive in a tape library system, connect the rs-422 se...
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Chapter 2 installation procedures installing the tabletop lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 12 installing the tabletop lto-4 half-height tape drive the tabletop lto-4 half-height tape drive is a compact external drive that connects to the host computer through an...
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Chapter 2 installation procedures installing the tabletop lto-4 half-height tape drive lto-4 half-height tape drive user’s guide 13 figure 5 tabletop drive interface and power cable connectors 2 attach the external sas interface cable to the 26-pin sff-8088 mini- sas connector on the back of the dri...
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Chapter 2 installation procedures installing the lto driver software lto-4 half-height tape drive user’s guide 14 as required, proceed to either: • installing the lto driver software • registering the lto-4 half-height tape drive installing the lto driver software if you intend to use the lto-4 half...
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Lto-4 half-height tape drive user’s guide 15 chapter 3 3 operation this chapter describes how to operate the lto-4 half-height tape drive. Topics covered in this chapter are: • understanding the front panel display • using lto tape cartridges on page 18 • cleaning the tape drive on page 20 • perform...
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Chapter 3 operation understanding the front panel display lto-4 half-height tape drive user’s guide 16 figure 6 front panel display table 2 front panel display indications drive condition seven- segment led led dot two-color status led powered off blank off off powered on blank off green initializin...
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Chapter 3 operation understanding the front panel display lto-4 half-height tape drive user’s guide 17 temperature fault 1 off flashing amber power fault 2 off flashing amber firmware fault 3 off flashing amber firmware/hardware fault 4 off flashing amber hardware fault 5 off flashing amber media or...
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Chapter 3 operation using lto tape cartridges lto-4 half-height tape drive user’s guide 18 using lto tape cartridges loading a tape cartridge 3 to load an ultrium tape cartridge into the lto-4 half-height tape drive, gently insert the cartridge into the slot and then either: • push the cartridge fur...
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Chapter 3 operation using lto tape cartridges lto-4 half-height tape drive user’s guide 19 figure 7 ultrium tape cartridge write-protect switch tape cartridge care and maintenance 3 observe the following precautions to protect the data on your ultrium tape cartridges: always: • remove the cartridge ...
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Chapter 3 operation cleaning the tape drive lto-4 half-height tape drive user’s guide 20 cleaning the tape drive excessive tape debris or other material can accumulate on the tape heads if the drive is: • used with non-approved media • operated in a hot, dusty environment when this happens, the driv...
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Chapter 3 operation cleaning the tape drive lto-4 half-height tape drive user’s guide 21 cleaning media instead of recording media. Always keep the lto cleaning cartridge in its protective case when not in use. Procedure to clean the lto-4 half-height tape drive: 1 load an lto cleaning cartridge int...
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Chapter 3 operation performing an emergency cartridge eject lto-4 half-height tape drive user’s guide 22 performing an emergency cartridge eject if the lto-4 half-height tape drive stops communicating with the host computer, use the following procedure eject a cartridge (if necessary). To perform an...
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Lto-4 half-height tape drive user’s guide 23 chapter 4 4 theory this chapter describes operational theories used in the lto-4 half- height tape drive. The topics covered in this chapter are: • track layout • recording method on page 25 • data buffer on page 25 • data integrity on page 25 • data comp...
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Chapter 4 theory track layout lto-4 half-height tape drive user’s guide 24 a track group is a set of tracks that is recorded concurrently. The sets of 11 data tracks in a data band are data sub-bands. There are 16 data sub- bands per data band. The data tracks are accessed in a serpentine manner. A ...
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Chapter 4 theory recording method lto-4 half-height tape drive user’s guide 25 recording method the lto-4 half-height tape drive records data using write-equalized (0,13/11) run length limited (rll) code. Rll (0,13/11) data bits are defined as follows: • one is represented by a flux transition at th...
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Chapter 4 theory data integrity lto-4 half-height tape drive user’s guide 26 error-correction code (ecc) 4 the use of cyclic redundancy checking (crc), two-level orthogonal error correction coding (ecc) provides a very low probability of encountering a hard error. During the read process, ecc correc...
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Chapter 4 theory data compression lto-4 half-height tape drive user’s guide 27 3 correction : generating corrected data from syndromes. The correction depends on the number and types of errors involved: • for one known c1 codeword pair in error in a subdata set (c2 codeword), the operation is perfor...
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Chapter 4 theory data compression lto-4 half-height tape drive user’s guide 28 data to be recorded in a fewer number of bits. These codewords or symbols point back to the original data string, using fewer characters to represent the strings. Because these smaller symbols are substituted for the long...
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Chapter 4 theory data compression lto-4 half-height tape drive user’s guide 29 the transfer rate depends on factors such as: • compression ratio • drive buffer size • host computer input/output (i/o) speed • effective disc speeds of the host computer • record lengths that the host computer transmits...
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Chapter 4 theory data compression lto-4 half-height tape drive user’s guide 30 software data compression should never be used because the built-in intelligent data compression of the lto-4 half-height tape drive is much more efficient than software data compression. The lto-4 half-height tape drive ...
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Lto-4 half-height tape drive user’s guide 31 chapter 5 5 specifications this chapter provides technical specifications for the lto-4 half-height tape drive. The topics covered in this chapter are: • physical specifications • power specifications on page 34 • drive performance specifications on page ...
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Chapter 5 specifications physical specifications lto-4 half-height tape drive user’s guide 32 physical specifications table 3 lists the physical specifications of the lto-4 half-height tape drive, which is shown in figure 9 . Table 3 physical specifications specification internal drive tabletop driv...
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Chapter 5 specifications physical specifications lto-4 half-height tape drive user’s guide 33 figure 9 lto-4 half-height tape drive dimensions to cartridge center from side mounting surface to cartridge center from bottom mounting surface.
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Chapter 5 specifications power specifications lto-4 half-height tape drive user’s guide 34 power specifications the tabletop lto-4 half-height tape drive has a built-in 90-260 vac (47-63 hz) automatic switching power supply. Maximum voltage and power specifications for the internal lto-4 half- heigh...
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Chapter 5 specifications drive performance specifications lto-4 half-height tape drive user’s guide 35 drive performance specifications table 6 lists the performance specifications of the lto-4 half-height tape drive. Table 6 drive performance specifications max peak operating power 36 watts rms (1 ...
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Chapter 5 specifications drive performance specifications lto-4 half-height tape drive user’s guide 36 head configuration 2 bumps 16 thin-film write heads per bump 16 mr read heads per bump 2 mr servo heads per bump maximum data access time (650-m tape) from bow 120 seconds maximum rewind time (650-...
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Chapter 5 specifications environmental requirements lto-4 half-height tape drive user’s guide 37 environmental requirements table 7 lists the environmental specifications of the lto-4 half-height tape drive. Table 7 environmental requirements specification operational nonoperational acoustic level i...
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Chapter 5 specifications injected noise specifications lto-4 half-height tape drive user’s guide 38 injected noise specifications the internal drive operates without degradation of error rates with 100 mv of noise injected between the chassis and 0 v at the power connector at any frequency between 4...
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Chapter 5 specifications lto cartridge specifications lto-4 half-height tape drive user’s guide 39 mean time between failures 5 the mean time between failures (mtbf) for the internal drive is specified at 300,000 hours minimum. This specification includes all power-on and operational time but exclud...
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Chapter 5 specifications lto cartridge specifications lto-4 half-height tape drive user’s guide 40 table 9 environmental tolerances if during storage and/or transportation a cartridge has been exposed to conditions outside the specified values, it must be conditioned before use in the operating envi...
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Lto-4 half-height tape drive user’s guide 41 chapter 6 6 troubleshooting guide this chapter provides best-practice installation guidelines for getting the most out of your lto-4 half-height tape drive and troubleshooting information you can use to identify and resolve tape drive problems. Topics cov...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 42 hba preinstallation checks 6 before installing the hba, check and record your current system configuration. For example: refer to your operating system documentation for specific information on r...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 43 2 restart the system. Computer hardware does not recognize the tape drive 6 if the computer starts normally but does not recognize the tape drive: 1 restart the system and check whether the scsi ...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 44 3 if the tape drive is not recognized when the scsi controller scans for devices, check the green status led on the lto-4 half-height tape drive front panel to make sure the drive is receiving po...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 45 if the green status led is . . . Then . . . Off, shut down the system, replace the power connector attached to the tape drive with one from a known working device such as a cd-rom, and restart th...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 46 for the tabletop tape drive: a set the drive ac power switch to the off position and re-seat the ac power cord connector. B set the drive ac power switch to the on position and check the green st...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 47 5 if the green status led is on, but the tape drive is not recognized during the scsi controller scan, use the front panel leds to determine whether the drive passes the power on self test (post)...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 48 computer software does not recognized the tape drive 6 depending on your operating system environment, refer to the following subsections for troubleshooting guidelines if the lto-4 half-height t...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 49 there are various ways to view the log files to see whether linux recognizes the tape drive: • one method is to open a terminal window and issue the following command from the root directory: dme...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 50 drive does not load the tape cartridge 6 if you cannot load a tape cartridge into the lto-4 half-height tape drive: 1 verify that the tape drive green status led is on and that all other leds are...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 51 2 if other leds are on, reset the tape drive by either: • pressing and holding the cartridge eject button on the front panel for more than 5 seconds and releasing it (both internal and tabletop d...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 52 drive does not eject the tape cartridge 6 if you cannot eject a tape cartridge from the lto-4 half-height tape drive: 1 verify that the green status led is on and that all other leds are off. If ...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 53 2 if other leds are on, reset the tape drive by either: • pressing and holding the cartridge eject button on the front panel for more than 5 seconds and releasing it (both internal and tabletop d...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 54 slow backup operations 6 many factors can make backups appear to be slow. To achieve the highest possible transfer rate, the lto-4 half-height tape drive: • must be attached to a scsi controller ...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 55 2 if the tape drive is attached to a scsi controller, verify that it does not share the scsi bus with another active scsi device by: • checking: • windows device manager • unix/linux logs • monit...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 56 b when the test finishes, determine the megabytes per second data transfer rate to verify that the tape drive is performing at an acceptable rate. Failed operations tapealert messages 6 the lto-4...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 57 the following subsections provide troubleshooting guidelines for dealing with the most common tapealert error conditions. Backup failure tapealert messages 6 a number of problems can cause a back...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 58 4 if the problem persists, use the tape diagnostic software to perform a write/read test with 4 gbytes of data. 5 retry the backup operation. If the backup retry: • succeeds, the problem is resol...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 59 write-protected tapealert messages 6 write-protected tapealert messages can appear in response to: • actual write-protected tape cartridges • defective tape cartridges • cartridges of a type that...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 60 hardware failure tapealert messages 6 hardware failure tapealert messages are descriptive and straightforward. 1 press the cartridge eject button on the front panel to eject the tape cartridge. 2...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 61 3 check the tape drive front panel led indicators to determine the operational condition of the drive (see table 2 on page 16). Tape cleaning tapealert messages 6 tape cleaning tapealert messages...
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Chapter 6 troubleshooting guide troubleshooting suggestions lto-4 half-height tape drive user’s guide 62 the last cleaning cartridge used in the tape drive was an invalid type: 1. Do not use this cleaning cartridge in this drive. 2. Wait for the current operation to finish. 3. Then use a valid clean...
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Lto-4 half-height tape drive user’s guide 63 appendix a a installation checklists use the following quick-start checklists to get your tape drive up and running as quickly as possible: • internal lto-4 half-height tape drive quick start • tabletop lto-4 half-height tape drive quick start.
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Appendix a installation checklists internal lto-4 half-height tape drive quick start lto-4 half-height tape drive user’s guide 64 internal lto-4 half-height tape drive quick start use the following quick-start procedure to install the internal lto-4 half-height tape drive. Print this page and check ...
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Appendix a installation checklists tabletop lto-4 half-height tape drive quick start lto-4 half-height tape drive user’s guide 65 tabletop lto-4 half-height tape drive quick start use the following quick-start procedure to install tabletop lto-4 half- height tape drive. Print this page and check eac...
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Lto-4 half-height tape drive user’s guide 66 appendix b b disposal of electrical & electronic equipment this symbol on the lto-4 half-height tape drive or on its packaging indicates that the tape drive should not be disposed of with your other waste materials. Instead, it should be submitted to a de...
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Lto-4 half-height tape drive user’s guide 67 appendix c c regulatory compliances this appendix identifies the he lto-4 half-height tape drive regulatory compliances. The topics include: • safety compliances • electromagnetic compatibility (emc) compliances on page 69.
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Appendix c regulatory compliances safety compliances lto-4 half-height tape drive user’s guide 68 safety compliances the lto-4 half-height tape drives are safety compliant with the following regulatory codes in the countries indicated: country regulatory organization compliant to: canada canadian st...
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Appendix c regulatory compliances electromagnetic compatibility (emc) compliances lto-4 half-height tape drive user’s guide 69 electromagnetic compatibility (emc) compliances the lto-4 half-height tape drives are emc compliant with the following regulatory organizations and codes in the countries in...
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Appendix c regulatory compliances electromagnetic compatibility (emc) compliances lto-4 half-height tape drive user’s guide 70 also consider the following safety points: • install the drive in an enclosure that limits the user’s access to live parts, gives adequate system stability and provides the ...
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Lto-4 half-height tape drive user’s guide 71 index b backup/restore problems 56 best practices 41 c cartridge memory, description 3 cartridges care and maintenance 19 ejecting 18 loading 18 specifications 39 troubleshooting 50 unloading 18 write-protecting 18 cautions, internal drives 6 chassis, des...
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Lto-4 half-height tape drive user’s guide 72 intelligent data compression 29 description 3 interface, description 3 internal drives guidelines and cautions 6 installation instructions 8 mounting 9 quick-start checklist 64 registering 14 l layout of track 23 loading a cartridge 18 lsi circuitry, desc...
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Lto-4 half-height tape drive user’s guide 73 w write-protecting a cartridge 18.