Quell Wearable Pain Relief User Manual - page 32
APPENDIX C: Frequently Asked Questions
Quell
®
User Manual Quell Customer Care 1-800-204-6577
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What if I only want a single 60 minute therapy
session when going to sleep?
Set the sleep setting to Bedtime Only (see
Chapter 6).
What should I do before going to sleep?
Make sure the device is securely and comfortably
placed around your leg. Start the first therapy
session by briefly clicking the button.
Will wearing Quell overnight irritate my skin?
Skin irritation may occur in some cases (see
APPENDIX B, Troubleshooting, Skin Care).
Can I use Quell every night?
Yes.
Can I use a different manufacturer’s electrode?
The Quell electrode is the only electrode cleared
by the FDA for use on the Quell device. The
Quell electrode was designed to ensure optimal
performance and the highest level of safety.
How long does it take to recharge the battery?
Fully recharging the battery will take 2-3 hours
when connecting to a charging adaptor plugged
into a wall outlet. After charging is complete, all
of the lights on the device will go out. If you leave
the device plugged in and miss seeing the entire
charge cycle, do a battery check to confirm the
charge occurred (vs. assuming it never happened).
How long should the battery last?
The battery in Quell was designed for years of
problem-free use and is covered by our 2 year
warranty.
Battery life is heavily dependent on your particular
therapy intensity and frequency of use but can
last up to 40 hours.
Like most rechargeable batteries, the charging
capacity will start to taper off over the course of
years, so there is not a specific time at which it will
completely stop working.