Quintum Call Routing Supplementary Manual - End of Life Announcement
End of Life Announcement
Quintum Technologies, Inc.
Page
2
71 James Way End of Life Notice
Eatontown Call Routing Server
New Jersey 07724 U.S.A.
5/26/2006
End of Sale and Product Support Timelines
Milestone Description
Date
End of Life Announcement
Date when a Technical
Bulletin is issued to notify
Quintum partners and
customers of the EoL Plan for
a specified product
May 31, 2006
End of Sale
Date when the EoL products
are no longer orderable or
listed in Quintum Price lists.
Service contracts can be
renewed until the end of
contract renewal date.
Products are supported until
the end of support date listed
below.
May 31, 2006
Or when current inventory is
exhausted
End of Production
Date when Quintum ceases
manufacture of the product
and no longer maintains
inventory for new sales.
Stocks will be maintained to
support RMA activities until
the end of hardware
maintenance date.
May 31, 2006
Last Software Release
Date and release number of
the last release of software for
this product.
Only maintenance releases
and patches will be supplied
after this date.
December 20, 2005
Release 2.1.10
End of Hardware Maintenance
Date when Quintum will no
longer support hardware fixes
or repairs.
May 31, 2008
End of Software Maintenance
Date when Quintum will no
longer maintain, provide bug
fixes, or test the software for
the product.
May 31, 2008
End of Contract Renewal
Date when service contracts
are no longer renewable for
the product.
May 31, 2007
End of Support
Date when Quintum Technical
Assistance Center (TAC) will
no longer offer support for the
product.
The product becomes
obsolete.
May 31, 2008