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QUORION CR 20 User Manual

Other manuals for CR 20: User Manual
Manual is about: Electronic Cash Register

Summary of CR 20

  • Page 1

    User manual electronic cash register cr 20

  • Page 2

    2 dear valued customer! On behalf of our proud company we wish to welcome you to the quorion family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfa...

  • Page 3: Index

    3 index 1. Safety precautions .................................................................................. 5 2. General information ................................................................................. 6 2.1 technical data ..............................................................

  • Page 4

    4 8. Reports ................................................................................................... 26 8.1 system reports ................................................................................................................... 26 8.2 user reports.................................

  • Page 5: 1. Safety Precautions

    5 1. Safety precautions this section presents important information intended to ensure safe and effective use of the cr 20. Please read this section carefully and store it in an accessible location. • be sure the voltage of your main power net corresponds to the input voltage printed on the rating p...

  • Page 6: 2. General Information

    6 2. General information 2.1 technical data processor cpu 32 bit arm 966e memory program memory 1 mb flash rom data memory 2 mb flash rom working memory 96 kb sram (battery buffered) display operator display numeric lcd with 12 character customer display numeric lcd with 12 character keyboard intern...

  • Page 7

    7 2.2 components keyboard (36 keys) printer on / off key operator display customer display interfaces.

  • Page 8

    8 2.3 thermal printer 2.3.1 paper insertion 1. Turn the cash register on. 2. Using scissors cut the edge of the paper roll as shown below. 3. Open the printer cover. 4. Insert the paper roll with the correct direction. 5. 6. Hold both edges of the paper and insert it straight into the paper funnel. ...

  • Page 9

    9 2.4 switch on / off cash register to switch the cash register on or off, please press and hold this button 3 seconds. 2.4.1 operating modes the operating modes control the operation of your cash register. There are six different modes for various functions. The selection of an operating mode can b...

  • Page 10

    10 2.5 interfaces the cr 20 by default is equipped with 2xrs232, usb device. All rs232 interfaces support +5vdc on pin 9 as power supply for external devices like scanner, display, quorilog etc. The usb port is only prepared for pc communication. It is not to be used with usb devices, like memory st...

  • Page 11

    11 2.5.2 connection to pc the cr 20 can be connected to a pc for programming, reporting and back-office. Quorion offers a small software tool, called qprog, for this purpose. The connection can be established via rs232, usb. Connection via rs232 by default rs232 port 1 is prepared for pc communicati...

  • Page 12

    12 2.5.3 adapter cable for rs232 to connect standard peripheral devices you will need an adapter cable from the rj-interface of the cr 20 to the d-sub connector of the external device. Connect the original cable of the device to the d-sub connector of the adapter and put the other end of the adapter...

  • Page 13

    13 2.6 keyboard receipt cursor cursor clerk # ns # x r-x-z-m-p new price plu type p/o caps r/a hex - % sys 7 8 9 3 c 6 f refund print 4 5 6 2 b 5 e void date 1 2 3 1 a 4 d ec time 0 00 , clear sub total cash enter 2.6.1 names of keys and their function key label key name key function numeric keys - ...

  • Page 14

    14 key label key name key function plu - used to access preset plu items department - used to enter items to the respective departments received on account - used to record payments to the drawer paid out - used to record payments out from the drawer percent plus - used to add percentage values to t...

  • Page 15: 3. Getting Started

    15 3. Getting started place the cr 20 on a stable or even surface. Use it only within the operating temperature range (see technical data) and protect it from splashes and high humidity. The cr 20 come with an external power supply. First, please check if the specifications printed on the label fit ...

  • Page 16: Cash         2,00

    16 customer logo 1 department 2,00 --------------------------- 1 total 2,00 cash 2,00 customer logo 1 plu23 5,00 --------------------------- 1 total 5,00 cash 5,00 4.2 register a department department keys may be used either to enter free prices or to select plu’s from a list. If you press a departm...

  • Page 17

    17 4.5 create a plu during the sale occasionally, a clerk may have to enter a new item, which has not been programmed in the data base of the pos. If this happens, the cr 20 / qtouch 2 will automatically prompt you to create this item. Press the “sub total” key to confirm or the “clear” key to exit ...

  • Page 18: Cash        24,70

    18 customer logo 5 department 1 17,50 3 plu 25 3,00 3 4912345678901 3,00 0.2 plu 2 1,20 --------------------------- 11.2 total 24,70 cash 24,70 4.6 multiplication/division instead of pressing the same item repeatedly, you may use the “multiplication” key. First, enter the quantity to be rung up, fol...

  • Page 19: Cash         0,80

    19 customer logo 2 cola 0,40 0,80 --------------------------- 2 total 0,80 tendered 1,00 cash 0,80 change -0,20 customer logo 1 plu 1 0,10 --------------------------- 1 on hold 0,10 customer logo 1 recall 0,10 1 plu 2 0,20 --------------------------- 2 total 0,30 cash 0,30 4.7 holding a sale the hol...

  • Page 20: Cash        $0,96

    20 customer logo 2 cola 0,40 0,80 --------------------------- 2 total 0,80 usd tendered 1,00 cash $0,96 eur change -0,03 customer logo 1 plu 1 0,10 number: 123 --------------------------- 1 total 0,10 cash 0,10 4.9 tendering in foreign currency in addition to the local currency the cr 20 can operate...

  • Page 21: Cash         0,10

    21 customer logo 1 plu 1 0,10 1 plu 2 0,20 ec -1 plu2 -0,20 --------------------------- 1 total 0,10 cash 0,10 customer logo 1 plu 1 0,10 1 plu 2 0,20 void -1 plu1 -0,10 --------------------------- 1 total 0,20 cash 0,20 5. Corrections 5.1 clearing of inputs and error messages to erase an incorrect ...

  • Page 22: Cash        -0,30

    22 customer logo refund -1 plu 1 -0,10 refund -1 plu 2 -0,20 --------------------------- -2 total -0,30 cash -0,30 5.4 refund a refund is used to return previously sold items. The plu’s will be added to the stock and the money is returned to the customer. The turnover in the reports will be correcte...

  • Page 23: Cash        -5,00

    23 customer logo tender correction cash -5,00 card 5,00 customer logo 1 plu 1 10,00 1 plu 2 5,00 -10% rabatt -0,50 --------------------------- 2 total 14,50 cash 14,50 5.6 transaction cancel the “transaction cancel” is used to void a complete receipt before it is finalized with a payment. Simply pre...

  • Page 24: Cash        14,00

    24 customer logo 1 plu 1 10,00 1 plu 2 5,00 coupon -1,00 --------------------------- 2 total 14,00 cash 14,00 customer logo r.A. 25,00 customer logo p.O. 25,00 6.2 amount discount/surcharge similarly, it is possible to use amount rebates. The only difference is that no percentages are calculated but...

  • Page 25: Cash        10,00

    25 customer logo 1 plu 1 10,00 --------------------------- 1 total 10,00 tax 3 1,00 cash 10,00 7. Using shift levels 7.1 plu/department shift the plu/department shift is a preset function to switch all article- and department keys to a second level. This is done by adding a pre-programmed offset to ...

  • Page 26: 8. Reports

    26 8. Reports the cr 20 offer a wide range of reports to collect and monitor your sales data. All functions of the system have their own report memory in four periods. They can be checked separately as system reports or combined as free programmable user reports. The report memory of each function d...

  • Page 27: System Report

    27 customer logo system report --------------------------- period 1: standard --------------------------- departments --------------------------- dept 1 ccount 1 quantity 2 amount 10,00 dept 2 ccount 3 quantity 5 amount 25,00 --------------------------- x-counter :000001 --------------------------- ...

  • Page 28: Daily Report

    28 customer logo daily report --------------------------- total sales --------------------------- total sales ccount 1 quantity 2 amount 10,00 --------------------------- groups --------------------------- group 1 ccount 1 quantity 2 amount 10,00 --------------------------- tax totals --------------...

  • Page 29

    29 8.3 electronic journal the electronic journal will log all operations of the by storing a copy of each receipt printout. Depending on the programming you can do this either in binary or in ascii text format. If you press the key “enter” in mode x or z you will receive a list of all available user...

  • Page 30: 9. Programming

    30 8.3.2 binary format the electronic journal is saved in binary format. Any receipt can be recalled by number for controlling purposes or print out. Please note that only sales receipts are saved. The increasing receipt number is used as reference to navigate through the journal. Reports and progra...

  • Page 31

    31 9.2 easy plu programming the easy programming of plu’s is done in manager mode (m) only. To program a plu enter the code number of the data field you want to change and confirm with the “subtotal” key. The following codes are available: 1 sales price 2 cost price 3 description 4 description 2 5 d...

  • Page 32

    32 9.3 file programming start programming either by entering the file number directly on the “type” key or by pressing the “type” key without entry and selecting the file from the programming window. At the end of each line the file number is shown in brackets for reference. Please note that files, ...

  • Page 33

    33 --------------------------- f: 1v-we p: g0091009 c: cr 20 ram: 8192k serial#: 1234567 mac: 00 16 4b 00 01 0d --------------------------- flowchart: example: change tax rate 1 to 9.00 %: 9.4 program version and test routines the cr 20 have a set of test routines built-in to check certain hardware ...

  • Page 34: 10. Training Mode

    34 10. Training mode the training mode is used to test all functions of the cr 20 without adding the turnover to the reports. The report memory will not be changed and all counters remain constant. Please note that in this mode all receipts will be automatically marked as „training”. In order to acc...

  • Page 35: 13. Accumulator (Battery)

    35 remark: if the cash register is installed in a system with other devices and components, all other devices and components must each show emv conformance to the norm. According to the emv 2004/108 directive as well as ec and national laws, the system integrator is responsible to ensure that the bu...