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QUORION QMP 3396 User Manual

Manual is about: Electronic Cash Register

Summary of QMP 3396

  • Page 1

    User manual electronic cash register qmp 3396 / topas.

  • Page 2

    2 dear valued customer! On behalf of our proud company we wish to welcome you to the quorion family of fine business machines. We sincerely hope you will appreciate the many benefits of being associated with a distinguished product name that represents both quality and commitment to customer satisfa...

  • Page 3: Index

    3 index introduction ................................................................................. 5 specifications .............................................................................. 6 1. Keyboard ................................................................................. 7 1.1...

  • Page 4

    4 5.3 printing the bill and closing off the table ................................................ 25 6. Advanced table functions ....................................................... 26 6.1 voiding an item in a table ...................................................................... 26 6.2 tr...

  • Page 5: Introduction

    5 introduction this electronic cash register is designed to help your business function smoothly by providing efficient register operations and accurate management reports. Start-up is quick and easy, yet there are many options that can be added and revised so that you can customize your operations ...

  • Page 6: Specifications

    6 specifications.

  • Page 7: 1. Keyboard

    7 1. Keyboard 1.1 keyboard layout 13 x 12 flat the keyboard consists of 156 key locations which are freely programmable by your dealer according to your specific requirements. 1 q 2 w 3 e 4 r 5 t 6 y 7 u 8 i 9 o 10 p 11 Ü 12 + 13 * 14 a 15 s 16 d 17 f 18 g 19 h 20 j 21 k 22 l 23 Ö 24 Ä 25 # 26 ' 27 ...

  • Page 8

    8 1.2 names of keys and their function key label key name function ... Numeric keys - used for entering numbers receipt feed key - advances the receipt paper journal feed key - advances the journal paper clear key - clears incorrect entries before registration and stops the error alarm ec error corr...

  • Page 9

    9 key label key name function cash key - used for finalization of all registrations and transactions in cash check key - used to tender payments made by check card key - used to tender payments made by card department shift key - used to shift the levels of direct keys (e.G. 1 st level: dep. 1...25,...

  • Page 10: 1.3 Operating Modes

    10 1.3 operating modes the operating modes control the operation of your cash register. There are six different modes for various functions. The selection of an operating mode is different on the quorion 3396 and topas: qmp 3396: mechanical key lock the following keys are provided: op - operator key...

  • Page 11: 2. Basic Sales Functions

    11 2. Basic sales functions 2.1 signing on a clerk a clerk can be described in cash register terminology as the person who is assigned to the cash register. Every transaction made by that person is recorded and a report can be printed out at the end of a shift. The report will then show the total sa...

  • Page 12: Cash         2,00

    12 1 department 3 2,00 --------------------------------- 1 total 2,00 cash 2,00 1 plu 241 5,00 ---------------------------------- 1 total 5,00 cash 5,00 2.2 making a sale using an open department an open department refers to a department with an undetermined selling price. Items which have not been ...

  • Page 13

    13 2.3.1 creating a plu during a sale occasionally, a salesperson may have to enter a new item, which has not been programmed into the cash register. In such a case, your cash register will automatically prompt you to create this item. Press the subtotal key to confirm or the cancel key to exit the ...

  • Page 14: Plu

    14 2.4 ringing up multiple items in a sale instead of pressing the same item repeatedly, the salesperson can make use of the multiplication key. Enter the quantity first to be rung up, followed then by the multiplication key and then the item. Example: to ring up an open department of $3.50 five tim...

  • Page 15: Cash        10,00

    15 2 cola 2,20 4,40 ---------------------------------- 2 total 4,40 cash 10,00 change 5,60 2.5 tendering a sale a sale has to be tendered for it to be valid. Several tendering keys may exist on the keyboard. The most common are cash, card, and check. Other tendering keys may be added to the keyboard...

  • Page 16: Cash         2,50

    16 2 cola 2,20 4,40 error correction 2 cola -2,20 -4,40 --------------------------------- total 0,00 2 dept1 2,50 5,00 void item 1 dept1 -2,50 -2,50 ---------------------------------- 1 total 2,50 cash 2,50 your receipt thank you 3.2 correcting the last entry the error correct key (ec) is responsibl...

  • Page 17: Cash       -6,50

    17 refund 1 plu 5 2,50 -2,50 refund 1 plu 8 4,00 -4,00 -------------------------------- 2 total -6,50 cash -6,50 example: to void a scanned plu. Once the item has been voided, turn the key back to the (r)egister position and proceed with the sale. 3.4 refunding items outside of a sale when items are...

  • Page 18: Cash         1,50

    18 refund 1 plu 1 2,50 -2,50 1 plu 2 4,00 4,00 ---------------------------------- total 1,50 cash 1,50 5 plu 1 2,00 10,00 disc 10% 1,00 ---------------------------------- 5 total 9,00 cash 9,00 example: to refund a scanned item where manager supervision is required. If an item is being swapped out o...

  • Page 19: Discounts...

    19 example: percentage discount on plu 7 where the discount is pre-programmed. Example: percentage discount on the entire sale, where the user must determine the percentage to be given (10%). Discounts... Example: pre-programmed amount discount on a scanned plu, where the manager supervision is requ...

  • Page 20: 4.1 Department Shifts

    20 3.6 cancellation of a sale to cancel an entire sale, simply press the cancel key. The cash register will cancel all items that were rung up for that particular sale. Under manager supervision, turn the control lock to the (m)anager position and press the cancel key. 3.7 voiding a complete sale vo...

  • Page 21

    21 example: to register plu 5 with price level 2. To return to price level 1, simply press the price shift key again. 4.3 foreign currency function foreign currency conversion is important for those countries that deal with more than one currency. Example: if a sale was to be paid with a foreign cur...

  • Page 22: 4.4 Holding A Cash Sale

    22 4.4 holding a cash sale the hold function allows the user to temporarily hold a sale, proceed to the next sale, and later call up and complete the original sale. This is useful in situations, where there are complications experienced by the purchaser, such as an article with no price, or where th...

  • Page 23: Po-Cash     25,00

    23 pay out 25,00 ---------------------------------- total 25,00 po-cash 25,00 4.8 pay-out and received on account money can be paid out of the cash drawer for special purposes, such as petty cash, etc. This is referred to as a pay-out (po). To perform a pay-out, firstly enter the amount to be paid o...

  • Page 24: 5. Hospitality Functions

    24 example: a subtotal of $10, of which $6 is paid in cash and $4 is paid by card. Note: make sure that the entire total has been tendered before proceeding with the next sale. 4.10 preset price override function in certain situations the user is required to override a preset price during a sales tr...

  • Page 25

    25 option1: entering the table number and pressing table # example: to open table 5 option2: by pressing table #, scrolling down until the table has been found, and pressing table # again to make the selection. Example: once a table has been opened, the user can begin entering the articles. Modifier...

  • Page 26: Invoice

    26 invoice table #7 4 cola 2,00 8,00 3 burger 7,00 21,00 ---------------------------------- 7 total 29,00 cash 29,00 once the bill has been paid by the client, the waiter can close-off the table and print a valid invoice for the client. To achieve this, enter the table number followed by the print t...

  • Page 27: 6.2 Transferring Tables

    27 6.2 transferring tables transferring tables allows the user to transfer all items registered on one table to another. However, the table being transferred to must have a balance of zero. To transfer a table, open the existing table, press the table transfer key, enter the table to be transferred ...

  • Page 28: 6.4 Using Condiments

    28 6.4 using condiments configuring the system using qprog before you can use condiment selection you must activate the condiment table file and condiment selection option in the configuration of the application program. As an example the system will be setup for maximum 16 condiment tables selectio...

  • Page 29

    29 • set option 1-1, compulsory selection • click on list column • enter key code 4011, 4012 and 4013 for modifier 11, 12 and 13. • confirm by pressing ok 6 – program plu# 1 • open: qprog->files->plu • select plu# 1 • enter name steak • enter department 1 • enter price 100 • click on column condi 1-...

  • Page 30

    30 6.5 additional balance functions select balance number 1 balance # balance sales with balance# key sell item balance# balance sales with clerk lock sell item remove clerk key subtotal invoice (when allowed) receipt invoice balance# subtotal invoice directly after sales sell item receipt invoice b...

  • Page 31

    31 select balance number 1 balance # sales with automatic closing of balance sell item 2 balance # sell item balance #. Transaction void during balance sales sell item transacti on void balance subtotal discount subtotal or itemizer discount including balance total invoic e discou nt clear or contin...

  • Page 32: 7.2 Easy Programming

    32 7.2 easy programming the register has a special program mode which can used by a clerk with manager authority or when the central lock is in the manager ( m ) position. The mode is started by entering the mode number on the subtotal key. When the mode is not active error#1 (invalid entry) is show...

  • Page 33: 7.3 Programming Files

    33 7.3 programming files programming the individual files using the keyboard is done by using the up, down, pgup, pgdn, type (program type), x and cr (user report) key. You can only program when the central lock is in x, z or t position. You start programming by either entering the file# directly on...

  • Page 34

    34 21 tax not available chapter 5 (files) tax file 22 clerk 2xxx chapter 5 (files) clerk file 23 salesperson 3xxx chapter 5 (files) salesperson file 24 tenders 7xx chapter 5 (files) tender file 25 drawers 8xx chapter 5 (files) drawer file 26 pora 9xx chapter 5 (files) p.O. And r.A. File 27 discounts...

  • Page 35: 7.4 Scanning

    35 7.4 scanning when scanning codes are activated in the configuration of the application it is possible to create and/or delete items on the cash-register either in program mode or during transaction when an item is not found. Furthermore there are some special maintenance procedures which are can ...

  • Page 36

    36 for maintenance of the plu file there are the following commands: 100 – merge and delete this command will merge the update and the base file and delete the articles marked for deletion. This command can be used when new item are created and items were deleted. 101 – merge this command will merge...

  • Page 37: 7.5.2 Network Size

    37 7.5 programming network features 7.5.1 activating the network the network is activated by programming the register# in parameter 53 and the network port in parameter 89. There are two types of network possible: rs-232 network when you want to connect only 2 registers in a network you can also use...

  • Page 38: 7.5.5 Sharing Printers

    38 7.5.5 sharing printers it is possible to share printers in the network. All printers (external and internal) in the network can be shared. When a printer is shared the register will automatically print the tickets at the end of the transaction because it has to sent a complete ticket to a shared ...

  • Page 39: 7.5.7 Program Mode 99

    39 7.5.7 program mode 99 with program mode 99 it is possible to disable or enable a register in the network. In order to avoid the loss of data the registers in the network will try to sent print, balance and article data for ever when an error occurs until you disable the register using mode 99. Wh...

  • Page 40: 8. System Reports

    40 8. System reports all reports, whether x, z, or any financial, report are freely customizable and programmable by the user. Therefore, you will be able to include any information you consider essential. You can call up reports by turning the control lock key into the appropriate lock position, ei...

  • Page 41

    41 8.2 types of system reports key lock position x or p : print without clearing data key lock position z : print and clear data xx + sys (-) : print system report type xx : report type id total sales 1 groups 2 departments 3 articles 4 tax totals 5 tendering 6 drawer total 7 p.O. & r.A. 8 discounts...

  • Page 42: 9. Maintenance

    42 9. Maintenance do not disassemble your cash register for cleaning purposes. For cleaning use a dry or slightly damp soft cloth. Never use water or volatile chemicals such as thinner, benzene or alcohol. Do not drop any metal objects such as paper clips into the cash register or printer as this ma...

  • Page 44: 11.3 Rs232 Cables

    44 11.2 cash register network illustration 11.3 rs232 cables the pin-layout of the serial ports of the quorion cash registers is the same as the pin- layout of a serial port of a computer. 11.3.1 pc-cable for the connection between a qmp cash register and a pc (qprog) you need a standard 9-pin cross...

  • Page 45: 11.3.2 Printer-Cable

    45 11.3.2 printer-cable for the connection between a qmp cash register and an external printer you need a standard 9 to 25-pin cross wired printer cable. A cable between kitchen printer and cash register has one 9-pin female d-sub connector and one 25-pin male d-sub connector. You need a 5-wire cabl...

  • Page 46

    46 recommended for: - pc - external printer - external display - mobile ordering system (handy) - card terminal - scanner - scale kitchen printer adapter for direct connection con-m 08pin/rj45 con-m 25pin/dsub vcc pin 1 pin 1 -- rxd pin 2 pin 2 txd txd pin 3 pin 3 rxd dtr pin 4 pin 4 rts gnd pin 5 p...

  • Page 47: 12. Error Messages

    47 12. Error messages id error description 1 invalid entry 2 invalid time 3 invalid date 4 invalid article 5 unknown report 6 invalid function 7 transbuf. Full 8 still in transaction 9 user break 10 no under/tender 11 still in tender 12 scanning error 13 select clerk 14 select salesperson 15 item no...

  • Page 48: 13. Test Routines

    48 13. Test routines there are a number of procedures available in the register which can be used to test the hardware, reset the reports and test the transaction load by simulating transactions. The tests are started by entering a number on the type key. The following are available: 301 – printer f...

  • Page 49

    49 400 – direct transaction test 1. Turn lock to p (also x or z when allowed) 2. Enter the number of transaction on the x key if not entered then 10 transactions is default 3. Enter 400 on the type key 4. The register will use the register number as clerk and salesperson number when programmed else ...

  • Page 50

    50 4444 – reset reports and counters 1. Turn lock to p 2. Enter 4444 on the type key 3. The register will use now clear all reports, tables and reset the receipt and invoice counters. 4. It will print on the journal message# 68 (system clear) 5. Finished 14. Contrast setting at 16-line-display varia...