Radiant R2FHG4HW0C Installation And Owner's Manual - page 24
Installation and Owner’s Manual – Radiant
®
Heat Pump
22
H4121 025960 Rev. B
Radiant Hot Water Unit
Manufactured by Dux Manufacturing
Limited (“Dux”)
Terms of Warranty and Replacement
Guarantee
All Radiant water heaters manufactured
and sold after 1 January 2011 are
backed by a comprehensive one (1) year
full parts and labour warranty (conditions
apply – see below).
Furthermore, the Radiant tank includes
a guarantee to replace your hot water
unit if the inner cylinder fails within five
(5) years (conditions apply – see below).
The terms of the Warranty and
replacement guarantee are set out
below.
1 Year Comprehensive Warranty
Your hot water system and its
components (“Unit”) are covered by
1 year (parts and labour) warranty
against defective factory materials or
workmanship.
This warranty period commences from
the date of installation of the Unit pro-
viding you have proof of this installation
date. Where the date of completion of
installation is not known or cannot be
proven, then this warranty will commence
one (1) month after the date of manufac-
ture (refer to the data label on the unit).
2 Year Refrigerant Components
Replacement Guarantee
If a refrigerant component fails, within a
further one (1) year after the end of the
initial warranty period, Dux will provide a
full refrigerant parts replacement guarantee
for these components, at the nearest
approved Dux agent or Dux office to the
owner’s home. Under this replacement
guarantee, the transport, installation and
labour costs of delivering the replacement
components will be responsibility of the
owner of the existing water heater.
5 Year Replacement Guarantee
If an inner cylinder fails on a Radiant
hot water unit within a further four (4)
years after the end of the initial one (1)
year warranty period, Dux will provide a
free replacement hot water unit at the
nearest approved Dux agent or Dux
office to the owner’s home. Under this
replacement guarantee, the transport,
installation and labour costs of delivering
the replacement hot water unit and
removing and replacing the existing
hot water unit with the replacement hot
water unit will be the responsibility of the
owner of the existing hot water unit.
Conditions of Warranty and Re-
placement Guarantee
The benefits provided to you by the
warranty and replacement guarantee
(collectively “Warranty”) are in addition
to the guarantees and other rights and
remedies available to you under the
Australian Consumer Law (“ACL”).
Warranty