Radio Shack AFX-500 Owner's Manual

Manual is about: Small Business Fax Switch

Summary of AFX-500

  • Page 1

    Cat. No. 43-1247 owner’s manual please read before using this equipment. Afx-500 small business fax switch.

  • Page 2: Introduction

    2 introduction your radioshack afx-500 small business fax switch lets you connect a telephone, answering machine, fax machine, and modem to a single telephone line, eliminating the expense of installing additional phone lines. Your afx-500 is easy to in- stall. It connects to an existing telephone j...

  • Page 3: Contents

    3 contents installation ........................................................................................................................................................................................................... 4 connecting to the telephone line ........................................

  • Page 4: Installation

    4 installation you can set the afx-500 on a flat surface or mount it on a wall (see “mounting on a wall” on page 5). Choose a location that is: • near an ac outlet • near a telephone line jack • out of the way of normal activities • at least 2 feet away from any electronic equipment notes: • your af...

  • Page 5

    5 note: when the computer is turned on, the fax/modem an- swers fax calls. If the computer is turned off, the fax machine answers fax calls. To connect an answering machine, plug the modular cord from its line input jack into the afx-500’s answering ma- chine jack. Also, see “preparing an answering ...

  • Page 6

    6 preparing an answering machine for use with the afx-500 1. Be sure the connected answering machine is set to answer calls in less than six rings, because the afx-500 rings the answering machine and phone jacks six times before routing the call to the fax and fax/modem jacks (see “automatic ring re...

  • Page 7: Basic Operation

    7 basic operation the afx-500 manages your incoming calls by listening for a fax alert tone, transfer code, or modem tone, then routing the call to the correct jack. • a fax alert tone (cng tone) is a signal sent by most fax machines to tell the receiving device that a fax will be transmitted. It is...

  • Page 8

    8 notes: • if the afx-500 is set to automatic mode when a call comes in, extension phones ring only once, then the phone connected to the phone or answering machine jack starts to ring. You can answer the call on any exten- sion, even if it is not ringing. • in automatic mode, the afx-500 prevents t...

  • Page 9

    9 receiving faxes most fax machines send a fax alert tone before transmitting a fax. When the afx-500 detects a fax alert tone, it automatical- ly routes the call to the fax and fax/modem jacks. Fax calls can also be routed using transfer codes or a distinc- tive ring service (see “using a distincti...

  • Page 10: Special Features

    10 special features programming quick start this section provides a quick reference for experienced users to program the afx-500. For a complete description of each fea- ture, see “command descriptions” on page 12. The afx-500 has many special features that let you customize its operation to fit you...

  • Page 11

    11 reverse modem tone detection 013 (off) 113 (on) off 16 jack tone assignment 3 0–7 07 17 distinctive ring service detection 014 (off) 114 (on) off 17 distinctive ring service assignment 80 0–3 12 17 remote message notification 017 (off) 117 (on) off 18 rmn conditions 70 1–3 1 18 rmn phone number 7...

  • Page 12

    12 programming the afx-500 you can program the afx-500’s special features using a touch-tone telephone connected to the phone jack, or from a remote touch-tone telephone. The following sections describe both programming procedures. See “command descriptions” for a detailed description of each comman...

  • Page 13

    13 automatic no answer transfer touch-tone command: 00 = off 10 = on default setting: on with automatic no answer transfer turned on, the afx-500 allows six rings any time it routes a call to the answering machine and phone jacks. After six rings, it routes the call back to the fax and fax/modem jac...

  • Page 14

    14 automatic ring reduction reset touch-tone command: 03 = off 13 = on default setting: on with automatic ring reduction reset turned on, after auto- matic ring reduction has reduced the number of rings the afx-500 sends to the answering machine and phone jacks to two, the afx-500 resets the number ...

  • Page 15

    15 the answer any jack feature does not operate after a call has been transferred by the automatic answering machine trans- fer feature, or using a single-tone transfer or a transfer code. Related commands: “distinctive ring service detection” on page 17 “automatic no answer transfer” on page 13 “au...

  • Page 16

    16 single tone detection touch-tone command: 010 = off 110 = on default setting: on when single tone detection is turned on, the afx-500 detect single-frequency tones. When you or the afx-500 answer a call, the afx-500 listens for the following tones for the dura- tion set by the single tone detecti...

  • Page 17

    17 jack tone assignment touch-tone command: 3xy x = answering machine and phone jacks (0–7) y = fax and fax/modem jacks (0–7) default setting: 07 this command lets you set where the afx-500 routes a call that includes a fax alert or modem tone. The first digit you en- ter after the command sets whic...

  • Page 18

    18 remote message notification touch-tone command: 017 = off 117 = on default setting: off the remote message notification (rmn) command sets the afx-500 to automatically dial a phone number you have pro- grammed to notify you when the afx-500 has received a call. With remote message notification tu...

  • Page 19

    19 rings to answering machine and phone jacks touch-tone command: 41xx xx = 1–99 rings default setting: 6 rings this command sets the number of times the afx-500 rings the answering machine and phone jacks before routing the call to the fax and fax/modem jacks. In semiautomatic mode, when a call com...

  • Page 20: Troubleshooting

    20 troubleshooting we do not expect you to have any problems with your afx-500, but if you do, the following suggestions might help. If you still have problems, disconnect the afx-500. If other phones on the same line work properly, the fault is in this telephone device e or its installation. If you...

  • Page 21: Care And Maintenance

    21 care and maintenance your radioshack afx-500 small business fax switch is an example of superior design and craftsmanship. The following sug- gestions will help you care for your afx-500 so you can enjoy it for years. Keep the afx-500 dry. If it gets wet, wipe it dry immediately. Liquids might co...

  • Page 22

    22 the fcc wants you to know in the unlikely event that your afx-500 causes problems on the phone line, the phone company can disconnect your ser- vice. The phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you of your right to file a com...

  • Page 23: Notes

    23 notes.

  • Page 24

    Radioshack a division of tandy corporation fort worth, texas 76102 12/98 printed in the usa limited one-year warranty this product is warranted by radioshack against manufacturing defects in material and workman- ship under normal use for one (1) year from the date of purchase from radioshack compan...