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RAM Promaster 2016 User Manual

Summary of Promaster 2016

  • Page 1

    16vf-926-aa . Ram promaster . First edition . User guide download a free electronic copy of the owner’s manual and warranty booklet by visiting: www.Ramtrucks.Com/en/owners/manuals or www.Ramtrucks.Com/en/warranty (u.S.); www.Owners.Mopar.Ca/en (canada). © 2015 fca us llc. All rights reserved. Ram i...

  • Page 2

    The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Fca us llc strongly recommends that the driver use extreme caution when using any device or feature that may take th...

  • Page 3

    Introduction/welcome welcome from fca us llc . . . . . . . 2 controls at a glance driver cockpit . . . . . . . . . . . . . . . 4 instrument cluster . . . . . . . . . . . 6 getting started key fob . . . . . . . . . . . . . . . . . . . . 8 seat belt systems . . . . . . . . . . . . 8 supplemental restr...

  • Page 4

    Welcome from fca us llc congratulations on selecting your new fca us llc (“fca us”) vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles. Your new fca us vehicle has characteristics to enhance the dr...

  • Page 5

    Vehicles sold in canada with respect to any vehicles sold in canada, the name fca us llc shall be deemed to be deleted and the name fca canada inc. Used in substitution (excluding legal lines). Warning! • pedals that cannot move freely can cause loss of vehicle control and increase the risk of serio...

  • Page 6

    Driver cockpit 1. Power mirrors 2. Headlight switch pg. 27 3. Instrument cluster/electronic vehicle information center (evic) display pg. 6 4. Windshield washer operation pg. 31 5. Transmission shifter 6. Audio system (touchscreen radio shown) pg. 36 7. Clip board 8. Climate controls pg. 26 9. Stora...

  • Page 7

    12. Power outlet pg. 64 13. Usb port (charging only) 14. Switch panel • front fog lights • electronic stability control (esc) off pg. 85 • hazard warning switch • central door lock switch 15. Storage — if equipped 16. Usb port 17. Ignition switch 18. Uconnect phone controls pg. 53 19. Uconnect phone...

  • Page 8

    Instrument cluster 1. Speedometer 2. Turn signal lights 3. Electronic vehicle information center (evic) 4. Fuel gauge (see page 80 for instrument cluster warning lights.) c o n t r o l s a t a g l a n c e 6.

  • Page 9

    5. Turn signal lights 6. Tachometer 7. Temperature gauge (see page 84 for instrument cluster indicator lights.) c o n t r o l s a t a g l a n c e 7.

  • Page 10

    Key fob locking and unlocking the doors • push the lock button once to lock all the doors. • push the unlock button once to un- lock the driver’s door only and twice within five seconds to unlock the pas- senger door. All doors can be programmed to unlock on the first press of the unlock button. Ref...

  • Page 11

    Seat belt pretensioner • the front seat belt system is equipped with pretensioning devices that are designed to remove slack from the seat belt in the event of a collision. • a deployed pretensioner or a deployed air bag must be replaced immediately. Warning! • in a collision, you and your passenger...

  • Page 12

    Advanced front air bags • this vehicle has advanced front air bags for both the driver and front passenger as a supplement to the seat belt restraint systems. The advanced front air bags will not deploy in every type of collision. • advanced front air bags are designed to provide additional protecti...

  • Page 13

    Supplemental side air bags • this vehicle is equipped with supplemental seat-mounted side air bags (sabs) located in the outboard side of the front seats. The sabs are marked with a srs airbag or airbag label sewn into the outboard side of the seats. • this vehicle is equipped with supplemental side...

  • Page 14

    Fuel cut off switch your vehicle is equipped with a fuel cut off safety switch. In the event of an accident, if the communication network remains intact, and the power remains intact, depending on the nature of the event, the fuel cut off switch may perform the following functions: • cut off fuel to...

  • Page 15

    Air bag warning light • the air bags must be ready to inflate for your protection in a collision. The occupant restraint controller (orc) monitors the internal circuits and intercon- necting wiring associated with air bag system electrical components. • the orc monitors the readiness of the electron...

  • Page 16

    These data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note: edr data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the edr under normal driving conditions and no personal data (e.G., name, gen...

  • Page 17

    Installing child restraints in commercial vehicles this commercial vehicle is not designed for use as a family vehicle and is not intended for carrying children in the front passenger seat(s). Never install rear-facing child restraints in this vehicle. Although the seat belt can be locked to secure ...

  • Page 18

    7. Test that the child restraint is installed tightly by pulling back and forth on the child seat at the belt path. It should not move more than 1 inch (25.4 mm) in any direction. Warning! • in a collision, an unrestrained child, even a tiny baby, can become a projectile inside the vehicle. The forc...

  • Page 19

    Warning! • a loose head restraint thrown forward in a collision or hard stop could cause serious injury or death to occupants of the vehicle. Always securely stow removed head restraints in a location outside the occupant compartment. • all the head restraints must be reinstalled in the vehicle to p...

  • Page 20

    Height adjustment (without swivel seat) — if equipped the height adjusting levers are located on the center outboard side of the seat. Lift up on the front lever to adjust the front of the seat up or down. Lift up on the rear lever to adjust the rear of the seat up or down. Height adjustment levers ...

  • Page 21

    Height adjustment (with swivel seat) — if equipped the height adjusting knobs are located on the center outboard side of the seat. Rotate the front knob to adjust the front of the seat up or down. Rotate the rear knob to adjust the rear of the seat up or down. Recliner adjustment — without swivel se...

  • Page 22

    Recliner adjustment — with swivel seat the recliner lever is located at the lower front outboard side of the seat. To recline the seatback, lean forward slightly, pull the lever outward, lean back to the desired position and release the lever. To return the seatback to its normal upright position, l...

  • Page 23

    Air seat the seat is equipped with a mechanical spring system and hydraulic shock absorber to ensure maximum comfort and safety. The system of springs also effectively absorbs impact from uneven road surfaces. Damper weight adjustment use the weight adjustment knob to set the required setting based ...

  • Page 24

    Swivel seat the swivel seat lever is located at the lower front inboard side of the seat. The seat may be turned through 180° toward the seat on the opposite side and approximately 35° toward the door. The seat may be locked in the driving position or at the 180° position. To swivel the seat, pull t...

  • Page 25

    Adjustable armrests the seat adjustable armrest can be raised and adjusted for height. Underneath the front of the armrest is the adjuster wheel which will adjust the height of the armrest up or down. Turn the adjuster wheel to the right or left to adjust the height of the armrest up or down. Heated...

  • Page 26

    Warning! • persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaus- tion or other physical condition must exercise care when using the seat heater. It may cause burns even at low temperatures, especially ...

  • Page 27

    Engine break-in recommendations a long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. While crui...

  • Page 28

    Manual climate controls manual climate controls 1 — rotate blower control 2 — push air recirculation button 3 — rotate temperature control 4 — push a/c button 5 — rotate mode control 6 — push rear window defroster button air recirculation • use recirculation for maximum a/c operation. • for window d...

  • Page 29

    Multifunction lever the multifunction lever controls the operation of the headlights, parking lights, turn signals, headlight beam selection and the passing lights. The multifunction lever is located on the left side of the steering column. Turn signals move the multifunction lever up or down and th...

  • Page 30

    Lane change assist tap the lever up or down once, without moving beyond the detent, and the turn signal (right or left) will flash five times then automatically turn off. Parking lights these lights can only be turned on with ignition key in the stop position or removed, by moving the end of the mul...

  • Page 31

    Dimmer controls the dimmer controls are located on the left side of the instrument panel below the instrument cluster. Pushing the up or down arrow will in- crease or decrease the brightness of the instrument panel lights. Cargo lamp the rear cargo lamp is located at the upper rear cargo area above ...

  • Page 32

    Windshield wipers and washers windshield wipers the windshield wiper/washer lever is located on the right side of the steering column. There are five different modes of operation for the front windshield wipers. The windshield wiper lever can be raised or lowered to access the modes. Note: the winds...

  • Page 33

    Mist feature use the mist feature when weather conditions make occasional usage of the wipers necessary. Push the lever upward to the mist position and release for a single wiping cycle. Note: the mist feature does not activate the washer pump; therefore, no washer fluid will be sprayed on the winds...

  • Page 34

    Electronic speed control when engaged, the electronic speed control takes over accelerator operations at speeds greater than 25 mph (40 km/h) up to the maximum speed of 100 mph (160 km/h). The electronic speed control lever is located on the left side of the steering column. Note: in order to ensure...

  • Page 35

    To set a desired speed turn the electronic speed control on. When the vehicle has reached the desired speed, move the electronic speed control lever upward set(+) and release. Release the accelerator and the vehicle will operate at the selected speed. Note: the vehicle should be traveling at a stead...

  • Page 36

    The drivers preferred units can be selected through the radio settings if equipped. Refer to ”uconnect settings” in “understanding your instrument panel” on the dvd for more information. The speed increment shown is dependant on the chosen speed unit of u.S. (mph) or metric (km/h): u.S. Speed (mph) ...

  • Page 37

    Parksense rear park assist if an object is detected behind the rear bumper while the vehicle is in reverse, a chime sounds. The chime rate changes depending on the distance of the object, getting faster as the object gets closer to the bumper. The chime sounds off continuously when the distance betw...

  • Page 38

    Your vehicle's sound system 1. Steering wheel audio controls (left) pg. 62 2. Uconnect phone mute button 3. Uconnect phone button pg. 53 4. Steering wheel audio controls (right) pg. 62 5. Phone hang up button 6. Uconnect voice command button pg. 46 7. Usb/audio jack pg. 45 8. Volume knob pg. 41 e l ...

  • Page 39

    9. Eject button pg. 41 10. Cd slot pg. 44 11. Uconnect radio pg. 41 12. Settings button 13. Tune/scroll knob/browse/enter button 14. Front power outlet/cigar lighter pg. 64 15. Usb port (charging only) e l e c t r o n i c s 37.

  • Page 40

    Identifying your radio uconnect rh3 • single din mono-chromatic display uconnect 5.0 • 5.0” full color touchscreen display • single disc cd player • bluetooth connectivity/bluetooth streaming audio uconnect rh3 uconnect 5.0 e l e c t r o n i c s 38.

  • Page 41

    Uconnect rh3 enable or disable clock 1. Push the disp button for more than two seconds to enable or disable the clock. 2. When this function is enabled, the display shows the message "clk on" and the clock is displayed whenever the ignition is on, even with the radio off. In 10 seconds if no radio k...

  • Page 42

    Equalizer, balance and fade • adjust equalizer of bass and treble • balance left/right (balance) and front/rear (fader) • strengthen sound (loudness) equalization • push the audio button for more than two seconds to access equalization: rock, classic, pop, vocal, jazz, user or flat. • pushing audio ...

  • Page 43

    Forward/reverse folder • push the button memory one (1) to advance to the first track of the next folder that contains audio files. Push the button memory two (2) to go back to the first track in the previous folder that contains audio files. When this operation is performed, the display shows the n...

  • Page 44

    Clock setting 1. To start the clock setting procedure, push the settings button on the right side of the display, then “clock & date” button on the touchscreen, and then “set time & format” button on the touchscreen. Select the up or down arrows as appropriate. 2. Press the “up or down arrows” to ad...

  • Page 45

    Radio operation seek up/down buttons • push the up or down button to seek through radio stations in am, fm or sxm bands. • hold either button to bypass stations without stopping. Store radio presets manually the radio stores up to 12 presets in each of the radio modes. There are four visible presets...

  • Page 46

    Siriusxm premier over 160 channels get every channel available on your satellite radio, and enjoy all you want, all in one place. Hear commercial-free music plus sports, news, talk and entertainment. Get all the premium programming, including howard stern, every nfl game, oprah radio, every mlb and ...

  • Page 47

    Usb/audio jack (aux)/bluetooth operation usb/ipod the usb input and auxiliary jack is located on the instrument panel left of the radio (driver’s lower right). • usb/ipod mode is entered by either inserting a usb jump drive or an ipod cable into the usb port or by pushing the media button on the fac...

  • Page 48

    Uconnect 5.0 available media hubs uconnect 5.0 media hub (usb, aux ports) s s = standard equipment navigation if your vehicle is equipped with navigation, there will be a nav button on the faceplate in place of the compass button on the faceplate. See your uconnect supplement manual or www.Ramtrucks...

  • Page 49

    Get started 1. Visit uconnectphone.Com to check mobile device and feature compatibility and to find phone pairing instructions. 2. Reduce background noise. Wind and passenger conversations are examples of noise that may impact recognition. 3. Speak clearly at a normal pace and volume while facing st...

  • Page 50

    Basic voice commands the basic voice commands below can be given at any point while using your uconnect system. Push the vr button . After the beep, say: • cancel to stop a current voice session • help to hear a list of suggested voice commands • repeat to listen to the system prompts again notice t...

  • Page 51

    Radio use your voice to quickly get to the am, fm or siriusxm satellite radio stations you would like to hear. (subscription or included siriusxm satellite radio trial required.) push the vr button . After the beep, say: • tune to ninety-five-point-five fm • tune to satellite channel hits 1 tip: at ...

  • Page 52

    Media uconnect offers connections via usb, sd, bluetooth and auxiliary ports (if equipped). Voice operation is only available for connected usb and ipod devices. (remote cd player optional and not available on all vehicles.) push the vr button . After the beep, say one of the following commands and ...

  • Page 53

    Phone making and answering hands-free phone calls is easy with uconnect. When the phonebook button is illuminated on your touchscreen, your system is ready. U.S. Residents can visit uconnectphone.Com to check mobile device and feature compatibility and to find phone pairing instructions. Push the ph...

  • Page 54

    Voice text reply uconnect will announce incoming text messages. Push the phone button and say listen. (must have compatible mobile phone paired to uconnect system.) 1. Once an incoming text message is read to you, push the phone button . After the beep, say: reply 2. Listen to the uconnect prompts. ...

  • Page 55

    Uconnect phone uconnect phone (bluetooth hands free calling) the uconnect phone feature enables you to place and receive hands-free mobile phone calls. Drivers can also place mobile phone calls using their voice or by using the buttons on the touchscreen (see voice command section). The hands-free c...

  • Page 56

    Refer to the understand the features of your vehicle section of your vehicle's owner's manual on the dvd for further details. Note: • the uconnect phone requires a mobile phone equipped with the bluetooth hands-free profile, version 1.0 or higher. • most mobile phones/devices are compatible with the...

  • Page 57

    Pair your iphone: to search for available devices on your bluetooth enabled iphone: 1. Press the settings button. 2. Select bluetooth. • ensure the bluetooth feature is en- abled. Once enabled, the mobile phone will begin to search for bluetooth connections. 3. When your mobile phone finds the uconn...

  • Page 58

    Pair your android device: to search for available devices on your bluetooth enabled android device: 1. Push the menu button. 2. Select settings. 3. Select connections. 4. Turn bluetooth setting to “on.” • ensure the bluetooth feature is en- abled. Once enabled, the mobile phone will begin to search ...

  • Page 59

    You are now ready to make hands-free calls. Press the uconnect “phone” button on your steering wheel to begin. Note: refer to uconnectphone.Com website for additional information on mobile phone pairing and for a list of compatible phones. Common phone commands (examples) • “call john smith” • “call...

  • Page 60

    Changing the volume • start a dialogue by pushing the phone button , then say a command for example - "help". • use the radio volume/mute rotary knob to adjust the volume to a comfortable level while the uconnect system is speaking. Please note the volume setting for uconnect is different than the a...

  • Page 61

    4. Turn “show notifications” to on. Android devices 1. Push the menu button on the mobile phone. 2. Select settings. 3. Select connections. 4. Turn “show notifications” to on. • a pop up will appear asking you to accept a request for permission to connect to your messages. Select “don’t ask again” a...

  • Page 62

    Voice text reply (not compatible with iphone) note: voice texting reply and voice texting features require a compatible mobile device enabled with bluetooth message access profile (map). Iphone, and some other smartphones, may not entirely support bluetooth map. Visit uconnectphone.Com for the lates...

  • Page 63

    Helpful tips and common questions to improve bluetooth performance with your uconnect system mobile phone won’t reconnect to system after pairing: • set mobile phone to auto-connect or trusted device in mobile phone bluetooth settings (blackberry devices). • perform a factory reset on your mobile ph...

  • Page 64

    Steering wheel audio controls the steering wheel audio controls are located on the front surface of the steering wheel. Right switch • push the switch up or down to search for the next listenable station. Left switch • push the switch up or down to in- crease or decrease the volume. Electronic vehic...

  • Page 65

    Programmable features programmable features the evic can be used to view or change the following settings: • push the mode button to access the menu items then push the up or down button to view the menu items listed below. Push the mode button to enter the sub menus. Scroll through the settings usi...

  • Page 66

    Power outlets the front power outlet is located in the center console. It only operates with the ignition key at mar/on. The power outlets are labeled with either a “key” or a “battery” symbol to indicate how the outlet is powered. Power outlets labeled with a “key” are powered when the ignition swi...

  • Page 67

    Note: • do not exceed the maximum power of 160 watts (13 amps) at 12 volts. If the 160 watt (13 amp) power rating is exceeded, the fuse protecting the system needs to be replaced. • power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will d...

  • Page 68: U T I L I T Y

    Trailer towing weights (maximum trailer weight ratings) note: for additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.Com/en/towing_guide/ • ramtruck.Ca (canada) • rambodybuilder.Com recreational towing (behind motorhome, etc.)...

  • Page 69: U T I L I T Y

    Recreational towing — gasoline engine all models recreational towing is allowed only if the front wheels are off the ground. This may be accomplished using a tow dolly or vehicle trailer. If using a tow dolly, follow this procedure: 1. Properly secure the dolly to the tow vehicle, following the doll...

  • Page 70: D I E S E L

    Diesel engine break-in recommendations the diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • warm up the engine before placing it under load. • do not operate the engine at idle for prolonged...

  • Page 71: D I E S E L

    Caution! If the “generic warning light” remains on and a “service fuel filter” message displays, do not start engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacem...

  • Page 72: D I E S E L

    In the case of low temperature after starting, the automated manual transmission may not be able to engage first gear. In this case a message “shift not allowed” appears. In this situation use the engine block heater. Water in fuel message if a generic warning light appears in the cluster and a “ser...

  • Page 73: D I E S E L

    • during extremely cold temperatures, the transmission will not operate if the oil temperature is -22°f (-30°c) or below. Allow the engine to idle briefly to warm the fluid. Normal operation will resume once the transmission temperature has risen to a suitable level. Warning! You or others could be ...

  • Page 74: D I E S E L

    Instrument cluster messages messages will be displayed in the instrument cluster to alert the driver when certain unusual conditions occur. These messages are described below: message description transmission/gearbox fault (red) when the ignition key is turned to on/run/mar, the trans- mission fault...

  • Page 75: D I E S E L

    Message description gear not available this message appears, along with a warning buzzer: • when it is not possible to change gear due to a fault in the system. • when, due a fault in the system, it is only possible to engage 1st (1), 2nd (2), 3rd (3) or reverse (r). Contact your authorized dealer i...

  • Page 76: D I E S E L

    Warning! You or others could be injured if you leave the vehicle unattended without fully applying the parking brake. The parking brake should always be applied when the driver is not in the vehicle, especially on an incline. Exhaust regeneration this engine meets all required epa diesel engine emis...

  • Page 77: D I E S E L

    Exhaust filter full — power reduced see dealer the pcm derates the engine in order to limit the likelihood of permanent damage to the after-treatment system. If this condition is not corrected and a dealer service is not performed, extensive exhaust after-treatment damage can occur. Have your vehicl...

  • Page 78: D I E S E L

    Adding fuel the fuel cap is located behind the fuel filler door on the left side of the vehicle. When the fuel nozzle “clicks” or shuts off, the fuel tank is full. Tighten the fuel filler cap until you hear a “clicking” sound. This is an indication that the fuel filler cap is properly tight- ened. M...

  • Page 79: D I E S E L

    Diesel exhaust fluid diesel exhaust fluid (def) sometimes known simply by the name of its active component, urea – is a key component of selective catalytic reduction (scr) systems, which help diesel vehicles meet stringent emission regulations. Def is a liquid reducing agent that reacts with engine...

  • Page 80: D I E S E L

    Adding diesel exhaust fluid the def low level message (located in the evic) will display when the def level is low. Completely fill the def tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the electronic vehicle...

  • Page 81: D I E S E L

    Caution! • to avoid def spillage and overfilling, do not “top off” the def tank after filling. • when def is spilled, clean the area immediately with water or a mild solvent. • do not overfill. Def will freeze below 12 degrees f (-11 degrees c). The def system is designed to work in temperatures bel...

  • Page 82

    Roadside assistance dial toll-free 1-800-521-2779 for u.S. Residents or 1-800-363-4869 for canadian residents. • provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling. • briefly describe the nature of the ...

  • Page 83

    Warning! A hot engine cooling system is dangerous. You or others could be badly burned by steam or boiling coolant. – anti-lock brake (abs) light this light monitors the anti-lock brake system (abs). If the light is not on during starting, stays on or turns on while driving, we recommend you contact...

  • Page 84

    If the light starts flashing indicating a low tire pressure, adjust the air pressure in the low tire to the air pressure shown on the vehicle placard or tire inflation pressure label located on the driver's door. Note: after inflation, the vehicle may need to be driven for 20 minutes before the flas...

  • Page 85

    – seat belt reminder light when the ignition switch is first turned to the on/run position, this light will turn on for four to eight seconds as a bulb check. During the bulb check, if the driver's seat belt is unbuckled, a chime will sound. After the bulb check or when driving, if the driver or fro...

  • Page 86

    Warning! Driving a vehicle with the red brake light on is dangerous. Part of the brake system may have failed. It will take longer to stop the vehicle. You could have a collision. Have the vehicle checked immediately. – malfunction indicator light (mil) certain conditions, such as a loose or missing...

  • Page 87

    – vehicle security light this light will flash rapidly for approximately 15 seconds when the vehicle security alarm is arming. The light will flash at a slower speed continuously after the alarm is set. The security light will also come on for about three seconds when the ignition is first turned on...

  • Page 88

    If your engine overheats in any of the following situations, you can reduce the potential for overheating by taking the appropriate action: • on the highways — slow down. • in city traffic — while stopped, shift the transmission to neutral, but do not increase engine idle speed. Note: there are step...

  • Page 89

    Jacking and tire changing warning! • do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. • being under a jacked-up vehicle is dangerous. The vehicle could slip...

  • Page 90

    Removing the spare tire 1. Remove the spare tire before attempting to jack up the vehicle. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism. The winch mechanism is located under the rear of the vehicle to the right of the spare tire. Jack tools 1 — wrench han...

  • Page 91

    2. Rotate the wheel wrench handle counterclockwise until the spare tire is on the ground with enough cable slack to allow you to pull it out from under the vehicle. Note: the winch mechanism is designed for use with the winch extension tube only. Use of an air wrench or other power tools is not reco...

  • Page 92

    4. Remove the retainer nut prior to removing the retainer from the wheel. 5. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable. Retainer nut lifting spare tire w h a t t o d o i n e m e r g e n c i e s 90

  • Page 93

    6. Pull the retainer through the center of the wheel. Preparations 1. Park the vehicle on a firm, level sur- face. Avoid ice or slippery areas. Warning! Do not attempt to change a tire on the side of the vehicle close to moving traffic, pull far enough off the road to avoid the danger of being hit w...

  • Page 94

    Jacking instructions warning! Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle: • always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle. • turn on the hazard warning flashers. • block the...

  • Page 95

    Caution! Do not attempt to raise the vehicle by jacking on locations other than those indicated in the jacking instructions for this vehicle. 1. Loosen (but do not remove) the wheel lug bolts by turning them to the left one turn while the wheel is still on the ground. 2. There are two jack engagemen...

  • Page 96

    Caution! Do not attempt to raise the vehicle by jacking on locations other than those indicated. Note: the rear jacking location is located in front of the rear tire and in front of the leaf spring mount. Note: the front jacking location is located behind the front tire and in front of the driver/pa...

  • Page 97

    Warning! Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a vehicle that is on a jack. If you need to get under a raised vehicle, take it to a service center where it can be raised on a lift...

  • Page 98

    Caution! Be sure to mount the spare tire with the valve stem facing outward. The vehicle could be damaged if the spare tire is mounted incorrectly. Warning! To avoid the risk of forcing the vehicle off the jack, do not tighten the wheel nuts fully until the vehicle has been lowered. Failure to follo...

  • Page 99

    11. Install the winch extension and rotate the wrench handle clockwise until the winch mechanism indication window turns yellow and the operator hears “3 clicks” from the device to show the wheel is properly stowed under the vehicle. Caution! In the case that the yellow dot does not appear in the wi...

  • Page 100

    12. Stow the jack, jack handle and winch handle tools back in the storage compartment. Warning! A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the places provided. Have the deflated (flat) ...

  • Page 101

    3. Tighten the knob on the bolt to secure it to the bracket. Securing the bracket alloy wheel mounting w h a t t o d o i n e m e r g e n c i e s 99.

  • Page 102

    4. Position the tire vertically and lay the mounted adapter on the inner part of the rim. Using the supplied bolts, fasten the wheel to the adapter using the bolt install wrench. Tighten the bolts with the wrench extension and wrench handle. 5. Follow the steps above for proper spare tire stowage. W...

  • Page 103

    Caution! Do not use a portable battery booster pack or any other booster source with a system voltage greater than 12 volts or damage to the battery, starter motor, alternator or electrical system may occur. Warning! Do not attempt jump-starting if the battery is frozen. It could rupture or explode ...

  • Page 104

    Warning! • take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition switch is on. You can be injured by moving fan blades. • remove any metal jewelry such as rings, watch bands and bracelets that could make an inadvertent electrical contact. You coul...

  • Page 105

    3. Connect the negative end (-) of the jumper cable to the negative (-) post of the booster battery. 4. Connect the opposite end of the negative (-) jumper cable to the remote negative (-) post of the discharged vehicle. Note: the remote negative (-) post is located in the front of the engine compar...

  • Page 106

    Battery location there are two remote jump starting posts under the hood which is the recommended jump start location. If access to the battery is needed, an access panel on the driver’s side floor will allow for battery access. Shift lever override if a malfunction occurs and the shift lever cannot...

  • Page 107

    Freeing a stuck vehicle if your vehicle becomes stuck in mud, sand, or snow, it can often be moved using a rocking motion. Turn the steering wheel right and left to clear the area around the front wheels. Then shift back and forth between drive and reverse , while gently pressing the accelerator. Us...

  • Page 108

    Warning! Fast spinning tires can be dangerous. Forces generated by excessive wheel speeds may cause damage, or even failure, of the axle and tires. A tire could explode and injure someone. Do not spin your vehicle's wheels faster than 30 mph (48 km/h) or for longer than 30 seconds continuously witho...

  • Page 109

    To open and close the hood to open the hood, two latches must be released. 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel. 2. Move to the outside of the vehicle, reach into the opening beneath the center of t...

  • Page 110

    Engine compartment — 3.6l 1. Power steering reservoir 2. Washer fluid reservoir 3. Engine coolant reservoir 4. Brake fluid reservoir m a i n t a i n i n g y o u r v e h i c l e 108.

  • Page 111

    5. Power distribution center (fuses) 6. Remote jump starting points 7. Engine oil dipstick 8. Engine oil fill m a i n t a i n i n g y o u r v e h i c l e 109.

  • Page 112

    Engine compartment — 3.0l diesel 1. Power steering reservoir 2. Washer fluid reservoir 3. Brake fluid reservoir 4. Remote jump starting positive m a i n t a i n i n g y o u r v e h i c l e 110

  • Page 113

    5. Power distribution center (fuses) 6. Engine oil dipstick 7. Engine oil fill 8. Engine coolant reservoir m a i n t a i n i n g y o u r v e h i c l e 111.

  • Page 114

    Fluid capacities — gasoline engine u.S. Metric fuel (approximate) 24 gallons 90 liters engine oil with filter 3.6l engine (sae 5w-20, api certified) 6 quarts 5.6 liters cooling system * 3.6l engine (mopar antifreeze/engine coolant 10 year/150,000 mile formula or equivalent) 10.5 quarts 10 liters flu...

  • Page 115

    Caution! • mixing of engine coolant (antifreeze) other than specified organic additive technology (oat) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic additive technology (oat) engine coolant is different and should not be mixed with hybrid or...

  • Page 116

    Fluid capacities — diesel engine u.S. Metric fuel (approximate) 3.0l diesel engine 24 gallons 90 liters diesel exhaust fluid tank 5 gallons 18.9 liters engine oil with filter 3.0l diesel engine 9.5 quarts 9.0 liters cooling system * 3.0l diesel engine with mta transmission (mopar antifreeze/engine c...

  • Page 117

    Component fluid, lubricant, or genuine part diesel exhaust fluid mopar diesel exhaust fluid (api certified) (def) or equivalent that has been api certified to the iso 22241 standard. Use of fluids not api certified to iso 22241 may result in system damage. Note: if the vehicle is exposed to extreme ...

  • Page 118

    Chassis component fluid, lubricant, or genuine part automated manual transmission • gearbox: full synthetic 75w-85 manual transmission fluid meeting the api gl4 specification. • control system: mopar c series ddct sae 75w hydraulic fluid or equiva- lent. • hydraulic clutch operating system: mopar br...

  • Page 119

    Note: under no circumstances should oil change intervals exceed 10,000 miles (16,000 km), twelve months or 350 hours of engine run time, whichever comes first. The 350 hours of engine run or idle time is generally only a concern for fleet customers. Severe duty all models change engine oil at 4,000 ...

  • Page 120

    Maintenance chart refer to the maintenance schedules on the following pages for the required maintenance intervals. Mileage or time passed (whichever comes first) 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 2 3 4 5 6 7 8 9 10 11 ...

  • Page 121

    W arning! • y ou can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic. • failure to properly inspect and m...

  • Page 122

    Maintenance record odometer date signature, autho- rized service center 20,000 miles (32,000 km) or 2 y ears 30,000 miles (48,000 km) or 3 y ears 40,000 miles (64,000 km) or 4 y ears 50,000 miles (80,000 km) or 5 y ears 60,000 miles (96,000 km) or 6 y ears 70,000 miles (112,000 km) or 7 y ears 80,00...

  • Page 123

    Maintenance schedule — diesel engine your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will ...

  • Page 124

    Maintenance chart — diesel fuel up t o b5 biodiesel mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 ...

  • Page 125

    Mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,00...

  • Page 126

    Additional maintenance — b6 to b20 biodiesel note: • under no circumstances should oil change intervals exceed 10,000 miles (16 093km) or six months, whichever comes first. • the owner is required to monitor mileage for b6-b20 biodiesel, the automatic oil change indicator system does not reflect the...

  • Page 127

    Maintenance record odometer date signature, autho- rized service center 20,000 miles (32,000 km) or 2 y ears 30,000 miles (48,000 km) or 3 y ears 40,000 miles (64,000 km) or 4 y ears 50,000 miles (80,000 km) or 5 y ears 60,000 miles (96,000 km) or 6 y ears 70,000 miles (112,000 km) or 7 y ears 80,00...

  • Page 128

    Fuses warning! • when replacing a blown fuse, always use an appropriate replacement fuse with the same amp rating as the original fuse. Never replace a fuse with another fuse of higher amp rating. Never replace a blown fuse with metal wires or any other material. Failure to use proper fuses may resu...

  • Page 129

    Cavity maxi fuse mini fuse description f07 50 amp red (non a/c) 60 amp blue (a/c) – engine cooling fan - 1st speed f08 40 amp orange – passenger compartment blower f09 – 15 amp blue rear power outlet f10 – 15 amp blue horn f11 – 15 amp blue fuel pressure regulator (mprop)-drv (3.0 diesel engine) — i...

  • Page 130

    Cavity maxi fuse mini fuse description f23 – 20 amp yellow electronic stability control (esc) valves f24 – 7.5 amp brown kl15 vacuum pump relay coil (3.6 gasoline engine) — if equipped f30 – 15 amp blue heated mirrors front pdc additional fuses the additional fuse box is located inside the front pdc...

  • Page 131

    Cavity mini fuse description f53 5 amp beige +30 (ipc) f90 7.5 amp brown left high beam f91 7.5 amp brown right high beam f92 7.5 amp brown left fog lamp f93 7.5 amp brown right fog lamp right central pillar fuses the right central pillar fuse panel is located on the interior side at the base of the...

  • Page 132

    Warning! • overloading of your tires is dangerous. Overloading can cause tire failure, affect vehicle handling, and increase your stopping distance. Use tires of the recommended load capacity for your vehicle. Never overload them. • improperly inflated tires are dangerous and can cause collisions. U...

  • Page 133

    Do not install a wheel cover or attempt to mount a conventional tire on the compact spare wheel, since the wheel is designed specifically for the compact spare tire. Do not install more than one compact spare tire and wheel on the vehicle at any given time. Warning! Compact spares are for temporary ...

  • Page 134

    Wheel and wheel trim care all wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. To remove heavy soil and/or excessive brake dust, use mopar wheel cleaner or equivalent or select a non-abrasive, non-acidic...

  • Page 135

    Fca us llc customer center p.O. Box 21–8004 auburn hills, mi 48321–8004 phone: 1-866-726-4636 fca canada inc. Customer center p.O. Box 1621 windsor, ontario n9a 4h6 phone: 1-800-465-2001 (english) phone: 1-800-387-9983 (french) assistance for the hearing impaired to assist customers who have hearing...

  • Page 136

    • replacement user guide kits or dvds or, if you prefer, additional printed copies of the owner's manual, warranty booklet or radio manuals may be purchased by visiting www.Techauthority.Com or by calling 1-800-890-4038 (u.S.) or 1-800-387-1143 (canada). Visa, master card, american express and disco...

  • Page 137

    Authentic accessories by mopar in choosing authentic accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved. The following highlights just s...

  • Page 138: F A Q ’ S

    Frequently asked questions getting started where are the controls for the heated seats? Pg. 23 how to adjust your seat? Pg. 17 electronics which radio is in my vehicle? • uconnect rh3 pg. 39 • uconnect 5.0 pg. 41 how do i activate the audio jack? • uconnect rh3 pg. 40 • uconnect 5.0 pg. 45 how do i ...

  • Page 139: I N D E X

    Adding diesel exhaust fluid . . . . .76 adding engine coolant (antifreeze). . . . . . . . . . . . .116 adding fuel . . . . . . . . . . . . . . .76 adding washer fluid . . . . . . . . .116 air bag advanced front air bag . . . . . .10 advance front air bag . . . . . . .9 air bag components . . . . . ....

  • Page 140: I N D E X

    Inspection . . . . . . . . . . . .116 points to remember . . . . . .116 pressure cap . . . . . . . . . . .116 selection of coolant (antifreeze) . . . . .112, 114, 116 corrosion protection . . . . . . . . .116 customer assistance . . . . . .133, 134 customer programmable features . .63 def (diesel ex...

  • Page 141: I N D E X

    Instrument cluster indicator lights. . . . . . . . . . . . . . . . .84 instrument cluster warning lights . .80 instrument panel cover . . . . . . .116 instrument panel lens cleaning . .116 interior and instrument lights . .5, 28 interior appearance care. . . . . . .116 interior lighting . . . . . . ...

  • Page 142: I N D E X

    Seat belt seat belt pretensioner . . . . . . .9 seat belt maintenance . . . . . . . .116 seat belts . . . . . . . . . . . . . . . . .8 adjustable shoulder belt . . . . . .8 pretensioners . . . . . . . . . . . .8 reminder . . . . . . . . . . . . . .83 seats. . . . . . . . . . . . . . . . . . .17 heat...

  • Page 143: N O T E S

    N o t e s 141.

  • Page 144: N O T E S

    N o t e s 142.

  • Page 145: N O T E S

    N o t e s 143.

  • Page 146: N O T E S

    N o t e s 144.

  • Page 147

    The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Fca us llc strongly recommends that the driver use extreme caution when using any device or feature that may take th...

  • Page 148

    16vf-926-aa . Ram promaster . First edition . User guide download a free electronic copy of the owner’s manual and warranty booklet by visiting: www.Ramtrucks.Com/en/owners/manuals or www.Ramtrucks.Com/en/warranty (u.S.); www.Owners.Mopar.Ca/en (canada). © 2015 fca us llc. All rights reserved. Ram i...