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RAM ProMaster2015 User Manual

Summary of ProMaster2015

  • Page 1

    15vf-926-aa . Ram promaster . Sixth edition . User guide download a free electronic copy of the owner’s manual and warranty booklet by visiting: www.Ramtrucks.Com/en/owners/manuals or www.Ramtrucks.Com/en/warranty (u.S.); www.Owners.Mopar.Ca/en (canada)..

  • Page 2: Www.Techauthority.Com.

    The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Fca us llc strongly recommends that the driver use extreme caution when using any device or feature that may take th...

  • Page 3: Introduction/welcome

    Introduction/welcome welcome from fca us llc . . . . . . . 2 controls at a glance driver cockpit . . . . . . . . . . . . . . . 4 instrument cluster . . . . . . . . . . . 6 getting started key fob . . . . . . . . . . . . . . . . . . . . 8 seat belt systems . . . . . . . . . . . . 8 supplemental restr...

  • Page 4: Welcome From Fca Us Llc

    Welcome from fca us llc congratulations on selecting your new fca us llc (“fca us”) vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles. Your new fca us vehicle has characteristics to enhance the dr...

  • Page 5: Vehicles Sold In Canada

    Vehicles sold in canada with respect to any vehicles sold in canada, the name fca us llc shall be deemed to be deleted and the name fca canada inc. Used in substitution (excluding legal lines). Warning! • pedals that cannot move freely can cause loss of vehicle control and increase the risk of serio...

  • Page 6: Driver Cockpit

    Driver cockpit 1. Power mirrors 2. Headlight switch pg. 23 3. Instrument cluster/electronic vehicle information center (evic) display pg. 6 4. Wiper/washer pg. 25 5. Transmission shifter 6. Audio system (touchscreen radio shown) pg. 30 7. Clip board 8. Climate controls pg. 22 9. Storage 10. Power wi...

  • Page 7

    12. Power outlet pg. 59 13. Usb port (charging only) 14. Switch panel • front fog lights • electronic stability control (esc) off pg. 81 • hazard warning switch • central door lock switch 15. Storage — if equipped 16. Usb port 17. Ignition switch 18. Uconnect ® phone controls pg. 41 19. Uconnect ® c...

  • Page 8: Instrument Cluster

    Instrument cluster 1. Speedometer 2. Turn signal lights 3. Electronic vehicle information center (evic) 4. Fuel gauge (see page 76 for instrument cluster warning lights.) c o n t r o l s a t a g l a n c e 6.

  • Page 9

    5. Turn signal lights 6. Tachometer 7. Temperature gauge (see page 80 for instrument cluster indicator lights.) c o n t r o l s a t a g l a n c e 7.

  • Page 10: Key Fob

    Key fob locking and unlocking the doors • push the lock button once to lock all the doors. • push the unlock button once to un- lock the driver’s door only and twice within five seconds to unlock the pas- senger door. All doors can be programmed to unlock on the first push of the unlock button. Plea...

  • Page 11: Warning!

    Warning! • in a collision, you and your passengers can suffer much greater injuries if you are not properly buckled up. You can strike the interior of your vehicle or other passengers, or you can be thrown out of the vehicle. Always be sure you and others in your vehicle are buckled up properly. • a...

  • Page 12: Note:

    • the front air bags will not deploy in all frontal collisions, including some that may produce substantial vehicle damage — for example, some pole collisions, truck underrides, and angle offset collisions. • on the other hand, depending on the type and location of impact, front air bags may deploy ...

  • Page 13: Warning!

    Supplemental side air bags • this vehicle is equipped with supplemental seat-mounted side air bags (sabs) located in the outboard side of the front seats. The sabs are marked with a “srs airbag” or “airbag” label sewn into the outboard side of the seats. • this vehicle is equipped with supplemental ...

  • Page 14: Child Restraints

    Child restraints children 12 years or younger should ride properly buckled up in a rear seat, if available. According to crash statistics, children are safer when properly restrained in the rear seats rather than in the front. Every state in the united states and all canadian provinces require that ...

  • Page 15: Warning!

    To install a child seat using an alr: 1. Pull enough of the seat belt webbing from the retractor to pass it through the belt path of the child restraint. Do not twist the belt webbing in the belt path. 2. Slide the latch plate into the buckle until you hear a “click.” 3. Pull on the webbing to make ...

  • Page 16: Head Restraints

    Head restraints head restraints are designed to reduce the risk of injury by restricting head movement in the event of a rear impact. Head restraints should be adjusted so that the top of the head restraint is located above the top of your ear. Warning! The head restraints for all occupants must be ...

  • Page 17: Front Seats

    Front seats forward/rearward the forward/rearward adjusting bar is located at the front of the seat near the floor. • lift up on the adjusting bar and re- lease it when the seat is at the desired position. Then, using body pressure, move forward and rearward on the seat to be sure that the seat adju...

  • Page 18

    Height adjustment — with swivel seat the height adjusting knobs are located on the center outboard side of the seat. • rotate the front knob to adjust the front of the seat up or down. • rotate the rear knob to adjust the rear of the seat up or down. Recliner — without swivel seat the recliner knob ...

  • Page 19: Air Seat Adjustment

    Recliner — with swivel seat the recliner lever is located at the lower front outboard side of the seat. • to recline the seatback, lean forward slightly, pull the lever outward, lean back to the desired position and re- lease the lever. • to return the seatback to its normal upright position, lean f...

  • Page 20: Swivel Seat Adjustment

    Swivel seat adjustment the swivel seat lever is located at the lower front inboard side of the seat. • the seat may be turned 180° toward the seat on the opposite side and ap- proximately 35° toward the door. • the seat may be locked in the driving position or at the 180° position. • to swivel the s...

  • Page 21: Warning!

    Warning! • adjusting a seat while the vehicle is moving is dangerous. The sudden move- ment of the seat could cause you to lose control. The seat belt might not be properly adjusted, and you could be severely injured or killed. Only adjust a seat while the vehicle is parked. • do not ride with the s...

  • Page 22

    Telescoping steering column the telescoping control handle is located below the steering wheel at the end of the steering column. • to unlock the steering column, pull the control handle up. • to lengthen or shorten the steering column, pull the steering wheel out- ward or push it inward as desired....

  • Page 23: Note:

    Engine break-in recommendations a long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km). After the initial 60 miles (100 km), speeds up to 50 or 55 mph (80 or 90 km/h) are desirable. While crui...

  • Page 24: Manual Climate Controls

    Manual climate controls manual climate controls 1 — rotate blower control 2 — push air recirculation button 3 — rotate temperature control 4 — push a/c button 5 — rotate mode control 6 — push rear window defroster button air recirculation • use recirculation for maximum a/c operation. • for window d...

  • Page 25: Headlights/parking Lights

    Turn signals/headlights/high beams lever turn signals/lane change assist • tap the lever up or down once and the turn signal (right or left) will flash five times and automatically turn off. Headlights/parking lights • rotate the end of the lever to the first detent for parking lights and headlight ...

  • Page 26: Interior Lights

    Interior lights map/dome lights these lights are mounted between the sun visors on the overhead console. Each light is turned on by pushing the corre- sponding switch. Left switch • push the left switch to the left to turn off the auto dome lights. The dome lights will not automatically turn on when...

  • Page 27: Cargo Lamp

    Cargo lamp the rear cargo lamp is located at the upper rear cargo area above the rear doors. Your vehicle may be equipped with a side cargo lamp located at the upper rear area of the passenger side sliding door opening. The cargo lamps can be set to three different positions (off/right position, cen...

  • Page 28: Front Wipers

    Front wipers intermittent, low and high operation • push the lever downward to the first detent and rotate the center ring to use one of the four intermittent wiper settings. • push the lever downward to the second detent for low wiper operation. • push the lever downward to the third detent for hig...

  • Page 29: Electronic Speed Control

    Electronic speed control the electronic speed control lever is located on the left side of the steering column. Cruise on/off • rotate the center ring upward on the electronic speed control lever to turn the system on. The cruise symbol will appear on the instrument cluster to indicate the speed con...

  • Page 30: Accel/decel

    Accel/decel to increase speed when the electronic speed control is set, you can increase speed by tapping the speed control lever up (+). The drivers preferred units can be selected through the radio settings if equipped. Refer to ”uconnect ® settings” in “understanding your instrument panel” on the...

  • Page 31: Cancel

    Cancel • a soft tap on the brake pedal, pushing the res button, or normal brake pressure while slowing the vehicle will deactivate the speed control without erasing the set speed memory. Rotating the center ring upward to turn the system off or turning the ignition switch off erases the set speed me...

  • Page 32

    Your vehicle's sound system 1. Steering wheel audio controls (left) pg. 57 2. Uconnect ® phone mute button 3. Uconnect ® phone button pg. 41 4. Steering wheel audio controls (right) pg. 57 5. Phone hang up button 6. Uconnect ® voice command button pg. 50 7. Usb/audio jack pg. 39 8. Volume knob pg. 3...

  • Page 33

    9. Eject button pg. 35 10. Cd slot pg. 39 11. Uconnect ® radio pg. 35 12. Settings button 13. Tune/scroll knob/browse/enter button 14. Front power outlet/cigar lighter pg. 59 15. Usb port (charging only) e l e c t r o n i c s 31.

  • Page 34: Identifying Your Radio

    Identifying your radio uconnect® rh3 • single din mono-chromatic • manual three-knob climate control uconnect® 5.0 • 5.0” full color touchscreen display • single disc cd player • bluetooth ® connectivity/bluetooth ® streaming audio uconnect® rh3 uconnect® 5.0 e l e c t r o n i c s 32.

  • Page 35: Uconnect® Rh3

    Uconnect® rh3 enable or disable clock 1. Push the disp button for more than two seconds to enable or disable the clock. 2. When this function is enabled, the display shows the message "clk on" and the clock is displayed whenever the ignition is on, even with the radio off. In 10 seconds if no radio ...

  • Page 36: Equalization

    Equalizer, balance and fade • adjust equalizer of bass and treble • balance left/right (balance) and front/rear (fader) • strengthen sound (loudness) equalization • push the audio button for more than two seconds to access equalization: rock, classic, pop, vocal, jazz, user or flat. • pushing audio ...

  • Page 37: Forward/reverse Folder

    Forward/reverse folder • push the button memory one (1) to advance to the first track of the next folder that contains audio files. Push the button memory two (2) to go back to the first track in the previous folder that contains audio files. When this operation is performed, the display shows the n...

  • Page 38: Clock Setting

    Clock setting 1. To start the clock setting procedure, push the settings button on the right side of the display, then “clock & date” button on the touchscreen, and then “set time & format” button on the touchscreen. Select the up or down arrows as appropriate. 2. Press the “up or down arrows” to ad...

  • Page 39: Auto-On Radio

    Auto-on radio • press the “auto-on radio” button on the touchscreen, select on, off, or recall last followed by pressing “done” or the “back arrow” button on the touchscreen. When this feature is activated, the radio automatically turns on when the vehicle is in run or recalls whether it was on or o...

  • Page 40: Seek Up/down Buttons

    Seek up/down buttons • push the up or down button to seek through radio stations in am, fm or sxm bands. • hold either button to bypass stations without stopping. Store radio presets manually the radio stores up to 12 presets in each of the radio modes. There are four visible presets at the top of t...

  • Page 41: Disc Operation

    Disc operation • cd/disc mode is entered by either inserting a cd/disc or by touching the media button located below the display. Once in media mode, select disc. • gently insert one cd into the cd player with the cd label facing up. Seek up/down buttons • press to seek through disc tracks. • hold e...

  • Page 42: Bluetooth®

    • push the media button on the faceplate, press the “source” button on the touchscreen then select aux to change the mode to the aux device. If the device is connected in play mode, music from your portable device will play through the vehicle's speakers. • the functions of the portable device are c...

  • Page 43: Uconnect® Phone

    Uconnect® phone uconnect® phone (bluetooth® hands free calling) the uconnect ® phone feature enables you to place and receive hands-free mobile phone calls. Drivers can also place mobile phone calls using their voice or by using the buttons on the touchscreen (see voice command section). The hands-f...

  • Page 44: Note:

    Refer to the understand the features of your vehicle section of your vehicle's owner's manual on the dvd for further details. Note: • the uconnect ® phone requires a mobile phone equipped with the bluetooth ® hands-free profile, version 1.0 or higher. • most mobile phones/devices are compatible with...

  • Page 45: Pair Your Iphone®:

    Pair your iphone®: to search for available devices on your bluetooth ® enabled iphone ® : 1. Press the settings button. 2. Select bluetooth ® . • ensure the bluetooth ® feature is enabled. Once enabled, the mobile phone will begin to search for bluetooth ® connections. 3. When your mobile phone find...

  • Page 46: Pair Your Android Device:

    Pair your android device: to search for available devices on your bluetooth ® enabled android device: 1. Push the menu button. 2. Select settings. 3. Select connections. 4. Turn bluetooth ® setting to “on.” • ensure the bluetooth ® feature is enabled. Once enabled, the mobile phone will begin to sea...

  • Page 47: Note:

    Select the android mobile phone's priority level when the pairing process has successfully completed, the system will prompt you to choose whether or not this is your favorite mobile phone. Selecting “yes” will make this mobile phone the highest priority. This mobile phone will take precedence over ...

  • Page 48: Voice Command Tips

    Voice command tips • speaking complete names (i.E; call john doe vs. Call john) will result in greater system accuracy. • you can “link” commands together for faster results. Say “call john doe, mobile,” for example. • if you are listening to available voice command options, you do not have to liste...

  • Page 49: Iphone®

    To enable incoming text messaging: iphone® 1. Press the settings button on the mobile phone. 2. Select bluetooth ® . • ensure bluetooth is enabled, and the mobile phone is paired to the uconnect ® system. 3. Select located under devices next to uconnect. 4. Turn “show notifications” to on. Enable ip...

  • Page 50: Android Devices

    Android devices 1. Push the menu button on the mobile phone. 2. Select settings. 3. Select connections. 4. Turn “show notifications” to on. • a pop up will appear asking you to accept a request for permission to connect to your messages. Select “don’t ask again” and press ok. Note: all incoming text...

  • Page 51

    Mobile phone won’t pair to system: • perform a hard reset in the mobile phone by removing the battery (if removable — see your mobile phone’s owner manual). • delete pairing history in mobile phone and uconnect system; usually found in phone’s bluetooth ® connection settings. • verify you are select...

  • Page 52: Introducing Uconnect®

    Uconnect® 5.0 voice recognition quick tips introducing uconnect® start using uconnect ® voice recognition with these helpful quick tips. It provides the key voice commands and tips you need to know to control your uconnect ® 5.0 system. Key features: • five-inch color touchscreen display with am/fm/...

  • Page 53

    5. You can interrupt the help message or system prompts by pushing the vr or phone button and saying a voice command from current category. All you need to control your uconnect ® system with your voice are the buttons on your steering wheel. Uconnect® vr/phone buttons 1 — push to mute 2 — push to i...

  • Page 54: Basic Voice Commands

    Basic voice commands the basic voice commands below can be given at any point while using your uconnect ® system. Push the vr button . After the beep, say: • cancel to stop a current voice session • help to hear a list of suggested voice commands • repeat to listen to the system prompts again notice...

  • Page 55: Radio

    Radio use your voice to quickly get to the am, fm or siriusxm™ satellite radio ® stations you would like to hear. (subscription or included siriusxm™ satellite radio trial required.) push the vr button . After the beep, say: • tune to ninety-five-point-five fm • tune to satellite channel hits 1 tip:...

  • Page 56: Media

    Media uconnect ® offers connections via usb, sd, bluetooth ® and auxiliary ports (if equipped). Voice operation is only available for connected usb and ipod ® devices. (remote cd player optional and not available on all vehicles.) push the vr button . After the beep, say one of the following command...

  • Page 57: Phone

    Phone making and answering hands-free phone calls is easy with uconnect ® . When the phonebook button is illuminated on your touchscreen, your system is ready. U.S. Residents can visit uconnectphone.Com to check mobile device and feature compatibility and to find phone pairing instructions. Push the...

  • Page 58: Voice Text Reply

    Voice text reply uconnect ® will announce incoming text messages. Push the phone button and say listen. (must have compatible mobile phone paired to uconnect ® system.) 1. Once an incoming text message is read to you, push the phone button . After the beep, say: reply 2. Listen to the uconnect ® pro...

  • Page 59: Right Switch

    Steering wheel audio controls the steering wheel audio controls are located on the front surface of the steering wheel. Right switch • push the switch up or down to search for the next listenable station. Left switch • push the switch up or down to in- crease or decrease the volume. Steering wheel a...

  • Page 60: • Push The Up

    Electronic vehicle information center (evic) the evic features a driver interactive display that is located in the instrument cluster. Pushing the controls on the left side of the steering column allows the driver to select vehicle information and personal settings. Refer to “programmable fea- tures...

  • Page 61: Power Outlets

    Uconnect® customer programmable features the uconnect ® system allows you to access customer programmable feature settings such as display, clock & date, safety/assistance, lights, doors & locks, audio, phone/bluetooth ® , siriusxm setup and restore default settings through buttons on the touchscree...

  • Page 62: Note:

    Note: • do not exceed the maximum power of 160 watts (13 amps) at 12 volts. If the 160 watt (13 amp) power rating is exceeded, the fuse protecting the system needs to be replaced. • power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will d...

  • Page 63: Note:

    Trailer towing weights (maximum trailer weight ratings) note: for additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.Com/en/towing_guide/ • ramtruck.Ca (canada) • rambodybuilder.Com recreational towing (behind motorhome, etc.)...

  • Page 64: Caution!

    Caution! • do not flat tow any vehicle equipped with a conventional automatic transmis- sion. Damage to the drivetrain will result. If these vehicles require towing, make sure all drive wheels are off the ground. • towing this vehicle in violation of the above requirements can cause severe transmiss...

  • Page 65: Note:

    Diesel engine break-in recommendations the diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • warm up the engine before placing it under load. • do not operate the engine at idle for prolonged...

  • Page 66: Caution!

    Caution! If the “generic warning light” remains on and a “service fuel filter” message displays, do not start engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacem...

  • Page 67: Note:

    Note: • the engine is designed to work at an ambient temperature ranging from -22°f to + 122°f (-30°c to + 50c°). Rubber, pipes, timing belt cover and electronic devices are not designed to work out of this range. • the engine and transmission block heater cord is a factory installed option. If your...

  • Page 68: Warning!

    • very aggressive driving may result in some clutch odor. A warning message will display in the evic if cool down actions are needed. • before and after the engine is started, you may hear a hydraulic pump for a short period of time. This noise is normal and will not damage the transmission. • durin...

  • Page 69: Note:

    To drive, start the engine, then move the shift lever from neutral (n) to the drive (d) position for automatic mode, the manual (m) position for manual mode or the reverse (r) position. Note: only shift into drive (d) or reverse (r) when the accelerator pedal is released and the vehicle is stopped. ...

  • Page 70: D I E S E L

    Message description manual mode not available manual (m) mode is not available, due to a fault or other condition. Use the drive (d) position to operate the vehicle. Contact your authorized dealer if the mes- sage continues to appear. Automatic mode not available automatic (drive) mode is not availa...

  • Page 71: D I E S E L

    Message description shift not allowed this message appears, together with a warning buzzer, when the system will not allow a gear change requested by the driver (for example, that would cause en- gine overspeed or transmission damage). This message may also appear when starting the engine at low tem...

  • Page 72: Parking The Vehicle

    Parking the vehicle to park safely, it is essential to engage manual (1st) gear, drive (d) or reverse (r) gear while your foot is on the brake pedal. Once manual (1st) gear, drive (d) or reverse (r) gear is displayed in the evic, turn the engine off and engage the parking brake. It is essential to w...

  • Page 73: Caution!

    Exhaust system — regeneration completed this message indicates that the diesel particulate filter (dpf) self-cleaning is completed. If this message is displayed, you will hear one chime to assist in alerting you of this condition. Exhaust service required — see dealer now this message indicates rege...

  • Page 74: Cool-Down Idle Chart

    Cool-down idle chart turbo "cool down" chart driving conditions load turbo temp idle time (in min- utes) before shut down stop and go empty cool less than 1 stop and go medium warm 1 highway speeds medium warm 2 city traffic max. Gcwr warm 3 highway speeds max. Gcwr warm 4 uphill grade max. Gcwr hot...

  • Page 75: Diesel Exhaust Fluid

    Diesel exhaust fluid diesel exhaust fluid (def) sometimes known simply by the name of its active component, urea – is a key component of selective catalytic reduction (scr) systems, which help diesel vehicles meet stringent emission regulations. Def is a liquid reducing agent that reacts with engine...

  • Page 76: Note:

    Adding diesel exhaust fluid the def low level message (located in the evic) will display when the def level is low. Completely fill the def tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the electronic vehicle...

  • Page 77: Caution!

    Caution! • to avoid def spillage and overfilling, do not “top off” the def tank after filling. • when def is spilled, clean the area immediately with water or a mild solvent. • do not overfill. Def will freeze below 12 degrees f (-11 degrees c). The def system is designed to work in temperatures bel...

  • Page 78: Roadside Assistance

    Roadside assistance dial toll-free 1-800-521-2779 for u.S. Residents or 1-800-363-4869 for canadian residents. • provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling. • briefly describe the nature of the ...

  • Page 79: Warning!

    Warning! A hot engine cooling system is dangerous. You or others could be badly burned by steam or boiling coolant. – anti-lock brake (abs) light this light monitors the anti-lock brake system (abs). If the light is not on during starting, stays on or turns on while driving, we recommend you contact...

  • Page 80: Note:

    If the light starts flashing indicating a low tire pressure, adjust the air pressure in the low tire to the air pressure shown on the vehicle placard or tire inflation pressure label located on the driver's door. Note: after inflation, the vehicle may need to be driven for 20 minutes before the flas...

  • Page 81: – Brake Warning Light

    – seat belt reminder light when the ignition switch is first turned to the on/run position, this light will turn on for four to eight seconds as a bulb check. During the bulb check, if the driver's seat belt is unbuckled, a chime will sound. After the bulb check or when driving, if the driver or fro...

  • Page 82: Warning!

    Warning! Driving a vehicle with the red brake light on is dangerous. Part of the brake system may have failed. It will take longer to stop the vehicle. You could have a collision. Have the vehicle checked immediately. – malfunction indicator light (mil) certain conditions, such as a loose or missing...

  • Page 83: – Door Ajar Indicator

    – park/headlight on indicator this indicator will illuminate when the park lights or headlights are turned on. – vehicle security light this light will flash rapidly for approximately 15 seconds when the vehicle security alarm is arming. The light will flash at a slower speed continuously after the ...

  • Page 84: If Your Engine Overheats

    If your engine overheats in any of the following situations, you can reduce the potential for overheating by taking the appropriate action: • on the highways — slow down. • in city traffic — while stopped, shift the transmission to neutral, but do not increase engine idle speed. Note: there are step...

  • Page 85: Jacking And Tire Changing

    Jacking and tire changing warning! • do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. • being under a jacked-up vehicle is dangerous. The vehicle could slip...

  • Page 86: Removing The Spare Tire

    Removing the spare tire 1. Remove the spare tire before attempting to jack up the vehicle. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism. The winch mechanism is located under the rear of the vehicle to the right of the spare tire. Jack tools 1 — wrench han...

  • Page 87: Note:

    2. Rotate the wheel wrench handle counterclockwise until the spare tire is on the ground with enough cable slack to allow you to pull it out from under the vehicle. Note: the winch mechanism is designed for use with the winch extension tube only. Use of an air wrench or other power tools is not reco...

  • Page 88

    3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer. Lowering spare tire spare tire w h a t t o d o i n e m e r g e n c i e s 86.

  • Page 89

    4. Remove the retainer nut prior to removing the retainer from the wheel. 5. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable. Retainer nut lifting spare tire w h a t t o d o i n e m e r g e n c i e s 87.

  • Page 90: Preparations

    6. Pull the retainer through the center of the wheel. Preparations 1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas. Warning! Do not attempt to change a tire on the side of the vehicle close to moving traffic, pull far enough off the road to avoid the danger of being hit whe...

  • Page 91: Note:

    6. Block the front and rear of the wheel diagonally opposite of the jacking position. For example, if changing the right front tire, block the left rear wheel. Note: passengers should not remain in the ve- hicle when the vehicle is being jacked. Jacking instructions warning! Carefully follow these t...

  • Page 92: Caution!

    Caution! Do not attempt to raise the vehicle by jacking on locations other than those indicated in the jacking instructions for this vehicle. 1. Loosen (but do not remove) the wheel lug bolts by turning them to the left one turn while the wheel is still on the ground. 2. There are two jack engagemen...

  • Page 93: Caution!

    Caution! Do not attempt to raise the vehicle by jacking on locations other than those indicated. Note: the rear jacking location is located in front of the rear tire and in front of the leaf spring mount. Note: the front jacking location is located behind the front tire and in front of the driver/pa...

  • Page 94: Warning!

    Warning! Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a vehicle that is on a jack. If you need to get under a raised vehicle, take it to a service center where it can be raised on a lift...

  • Page 95: Warning!

    Warning! To avoid the risk of forcing the vehicle off the jack, do not tighten the wheel nuts fully until the vehicle has been lowered. Failure to follow this warning may result in personal injury. Note: do not install the wheel cover on the spare tire. 7. Lower the vehicle by turning the jack screw...

  • Page 96: Caution!

    11. Install the winch extension and rotate the wrench handle clockwise until the winch mechanism indication window turns yellow and the operator hears “3 clicks” from the device to show the wheel is properly stowed under the vehicle. Caution! In the case that the yellow dot does not appear in the wi...

  • Page 97: Warning!

    12. Stow the jack, jack handle and winch handle tools back in the storage compartment. Warning! A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the places provided. Have the deflated (flat) ...

  • Page 98

    3. Tighten the knob on the bolt to secure it to the bracket. Securing the bracket alloy wheel mounting w h a t t o d o i n e m e r g e n c i e s 96.

  • Page 99: Tire Stowage.

    4. Position the tire vertically and lay the mounted adapter on the inner part of the rim. Using the supplied bolts, fasten the wheel to the adapter using the bolt install wrench. Tighten the bolts with the wrench extension and wrench handle. 5. Follow the steps above for proper spare tire stowage. W...

  • Page 100: Jump-Starting

    Jump-starting preparations for jump-starting note: only use the recommended jump starting location. The vehicle’s jump starting locations are located under the hood in the engine compartment on the driver’s side. • the remote positive (+) post is covered with a protective cap located on the side of ...

  • Page 101: Note:

    3. Connect the negative end (-) of the jumper cable to the negative (-) post of the booster battery. 4. Connect the opposite end of the negative (-) jumper cable to the remote negative (-) post of the discharged vehicle. 5. Start the engine in the vehicle that has the booster battery, let the engine...

  • Page 102: Warning!

    Warning! • when temperatures are below the freezing point, electrolyte in a discharged battery may freeze. Do not attempt jump-starting because the battery could rupture or explode and cause personal injury. Battery temperature must be brought above the freezing point before attempting a jump-start....

  • Page 103: Towing A Disabled Vehicle

    Towing a disabled vehicle towing condition wheels off the ground gasoline engines (all models) diesel engines (all models) flat tow none if transmission is operable: • transmission in neutral • 25 mph (40 km/h) max speed • 15 miles (24 km) max dis- tance transmission in neutral wheel lift or dolly t...

  • Page 104: Event Data Recorder (Edr)

    Event data recorder (edr) this vehicle is equipped with an event data recorder (edr). The main purpose of an edr is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems perf...

  • Page 105: Opening The Hood

    Opening the hood 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel. 2. Move to the outside of the vehicle, reach into the opening beneath the center of the hood and push the safety latch lever to the right to re...

  • Page 106: Engine Compartment

    Engine compartment 3.6l engine 1. Power steering reservoir 2. Washer fluid reservoir 3. Engine coolant reservoir 4. Brake fluid reservoir m a i n t a i n i n g y o u r v e h i c l e 104.

  • Page 107

    5. Power distribution center (fuses) 6. Remote jump starting points 7. Engine oil dipstick 8. Engine oil fill m a i n t a i n i n g y o u r v e h i c l e 105.

  • Page 108: 3.0L Diesel Engine

    3.0l diesel engine 1. Power steering reservoir 2. Washer fluid reservoir 3. Brake fluid reservoir 4. Remote jump starting positive m a i n t a i n i n g y o u r v e h i c l e 106.

  • Page 109

    5. Power distribution center (fuses) 6. Engine oil dipstick 7. Engine oil fill 8. Engine coolant reservoir m a i n t a i n i n g y o u r v e h i c l e 107.

  • Page 110: Engine

    Fluid capacities — gasoline engine u.S. Metric fuel (approximate) 24 gallons 90 liters engine oil with filter 3.6l engine (sae 5w-20, api certified) 6 quarts 5.6 liters cooling system * 3.6l engine (mopar ® antifreeze/engine coolant 10 year/150,000 mile for- mula or equivalent) 10.5 quarts 10 liters...

  • Page 111: Caution!

    Caution! • mixing of engine coolant (antifreeze) other than specified organic additive technology (oat) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic additive technology (oat) engine coolant is different and should not be mixed with hybrid or...

  • Page 112: Engine

    Fluid capacities — diesel engine u.S. Metric fuel (approximate) 3.0l diesel engine 24 gallons 90 liters diesel exhaust fluid tank 5 gallons 18.9 liters engine oil with filter 3.0l diesel engine 9.5 quarts 9.0 liters cooling system * 3.0l diesel engine with mta transmission (mopar ® antifreeze/ engin...

  • Page 113: Note:

    Component fluid, lubricant, or genuine part fuel selection use good quality diesel fuel from a repu- table supplier in your vehicle. Federal law requires that you must fuel this vehicle with ultra low sulfur highway diesel fuel (15 ppm sulfur maximum) and prohibits the use of low sulfur highway dies...

  • Page 114: Caution!

    Caution! • mixing of engine coolant (antifreeze) other than specified organic additive technology (oat) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection. Organic additive technology (oat) engine coolant is different and should not be mixed with hybrid or...

  • Page 115: Maintenance Procedures

    Maintenance procedures for information on the maintenance procedures for your vehicle, please refer to “maintenance procedures” in “maintaining your vehicle” in your owner’s manual or applicable supplement on the dvd for further details. Maintenance schedule — gasoline engine your vehicle is equippe...

  • Page 116: Maintenance Chart

    Maintenance chart required maintenance intervals refer to the maintenance schedules on the following page for the required mainte- nance intervals. At every oil change interval as indicated by oil change indicator system: • change oil and filter. • rotate the tires. Rotate at the first sign of irreg...

  • Page 117

    Mileage or time passed (whichever comes first) 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,000 192,000 208,00...

  • Page 118: Arning!

    Mileage or time passed (whichever comes first) 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,000 192,000 208,00...

  • Page 119: Maintenance

    Maintenance record odometer date signature, autho- rized service center 20,000 miles (32,000 km) or 2 y ears 30,000 miles (48,000 km) or 3 y ears 40,000 miles (64,000 km) or 4 y ears 50,000 miles (80,000 km) or 5 y ears 60,000 miles (96,000 km) or 6 y ears 70,000 miles (112,000 km) or 7 y ears 80,00...

  • Page 120: Note:

    Maintenance schedule — diesel engine your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance. Based on engine operation conditions, the oil change indicator message will ...

  • Page 121

    Maintenance chart — diesel fuel up to b5 biodiesel required maintenance intervals. Refer to the maintenance schedules on the following page for the required mainte- nance intervals. At every oil change interval as indicated by the oil change indicator system: • change oil and filter. • rotate the ti...

  • Page 122

    Mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,00...

  • Page 123: Note:

    Mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 80,000 96,000 112,000 128,000 144,000 160,000 176,00...

  • Page 124: Note:

    Additional maintenance — b6 to b20 biodiesel note: • under no circumstances should oil change intervals exceed 10,000 miles (16 093km) or six months, whichever comes first. • the owner is required to monitor mileage for b6-b20 biodiesel, the automatic oil change indicator system does not reflect the...

  • Page 125: Additional

    Additional maintenance chart — b6 to b20 biodiesel mileage or time passed (whichever comes first) 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 110,000 120,000 130,000 140,000 150,000 or y ears: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 or kilometers: 16,000 32,000 48,000 64,000 8...

  • Page 126

    Maintenance record odometer date signature, autho- rized service center 20,000 miles (32,000 km) or 2 y ears 30,000 miles (48,000 km) or 3 y ears 40,000 miles (64,000 km) or 4 y ears 50,000 miles (80,000 km) or 5 y ears 60,000 miles (96,000 km) or 6 y ears 70,000 miles (112,000 km) or 7 y ears 80,00...

  • Page 127: Fuses

    Fuses underhood fuses the power distribution center (fuses) is located on the right side of the engine compartment. This center contains maxi-fuses, mini-fuses and relays. Cavity maxi fuse mini fuse description f01 40 amp orange esc pump f02 20 amp yellow (3.6 gasoline engine) starter relay 3.6l (3....

  • Page 128

    Cavity maxi fuse mini fuse description f17 20 amp yellow ecm, injectors (3.6 gasoline engine) f17 20 amp yellow secondary loads, ecm (3.0 diesel engine) f18 7.5 amp brown kl30 ecm, kl30 main relay coil (3.6 gasoline engine) f18 7.5 amp brown kl30 mta, kl30 ecm, kl30 main relay coil (3.0 diesel engin...

  • Page 129: Interior Fuses

    Interior fuses the interior fuse panel is part of the body control module (bcm) and is located on the driver's side under the instrument panel. Cavity mini fuse description f12 10 amp red right low beam f13 10 amp red left low beam f31 5 amp tan int/a f32 10 amp red sbmt f34 7.5 amp brown clearance ...

  • Page 130: Tire Pressures

    Tire pressures check the inflation pressure of each tire, including the spare tire (if equipped), at least monthly and inflate to the recommended pressure for your vehicle. The tire pressures recommended for your vehicle are found on the “tire and loading information” label located on the driver’s s...

  • Page 131: Note:

    Spare tires — if equipped note: for vehicles equipped with tire service kit instead of a spare tire, please refer to “tire service kit” in “what to do in emergencies” on your dvd for further information. Caution! Because of the reduced ground clearance, do not take your vehicle through an automatic ...

  • Page 132: Warning!

    Full size spare — if equipped the full size spare is for temporary emergency use only. This tire may look like the originally equipped tire on the front or rear axle of your vehicle, but it is not. This spare tire may have limited tread life. When the tread is worn to the tread wear indicators, the ...

  • Page 133: Caution!

    Caution! Avoid products or automatic car washes that use acidic solutions or strong alkaline additives or harsh brushes. These products and automatic car washes may damage the wheel's protective finish. Such damage is not covered by the new vehicle limited warranty. Only car wash soap, mopar wheel c...

  • Page 134: Bulbs

    Bulbs interior bulbs bulb number overhead lamp c5w sun visors c5w courtesy lamp ff500 glove compartment c5w rear courtesy lamp c5w exterior bulbs bulb number front low and high beam headlamp h7ll front park/turn signal lamps 7444na daytime running lamps (if equipped) 7440 front side marker lamps wy5...

  • Page 135: Warning!

    Fca us llc customer center p.O. Box 21–8004 auburn hills, mi 48321–8004 phone: 1-866-726-4636 fca canada inc. Customer center p.O. Box 1621 windsor, ontario n9a 4h6 phone: 1-800-465-2001 (english) phone: 1-800-387-9983 (french) assistance for the hearing impaired to assist customers who have hearing...

  • Page 136: Note:

    Note: • a street address is required when ordering manuals (no p.O. Boxes). • the owner's manual and user guide electronic files are also available on the chrysler, jeep, ram truck, dodge and srt websites. • click on the “for owners” tab, select “owner/service manuals”, then select your desired mode...

  • Page 137: Exterior:

    Authentic accessories by mopar® in choosing authentic accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved. The following highlights just ...

  • Page 138: Frequently Asked Questions

    Frequently asked questions getting started where are the controls for the front heated seats? Pg. 19 how to adjust your seat? Pg. 15 electronics which radio is in my vehicle? Pg. 35 how do i activate the audio jack? Pg. 39 how do i set the clock on my radio? Pg. 36 how do i pair my cell phone via bl...

  • Page 139: I N D E X

    Adding diesel exhaust fluid . . . . .72 adding engine coolant (antifreeze).113 adding fuel . . . . . . . . . . . . . . .72 adding washer fluid . . . . . . . . .113 air bag advance front air bag . . . . . . .9 air bags . . . . . . . . . . . . . . . .9 air bag warning light . . . . . . . .9 front air ...

  • Page 140: I N D E X

    Customer programmable features . .59 def (diesel exhaust fluid) . . . . . .73 defects, reporting . . . . . . . . . .134 defroster, rear window . . . . . . . .22 diesel exhaust fluid (def).72, 73, 110 diesel fuel . . . . . . . . . . . .72, 110 diesel fuel requirements . . . . . .110 dimmer control . ...

  • Page 141: I N D E X

    Lane change assist . . . . . . . . . .23 lap/shoulder belts. . . . . . . . . . . .8 lights fog . . . . . . . . . . . . . . . . .80 high beam indicator . . . . . . .80 low fuel . . . . . . . . . . . . . .76 map reading . . . . . . . . . . . .24 seat belt reminder . . . . . . . .79 security alarm . . ...

  • Page 142: I N D E X

    Starting cold weather . . . . . . . . . . . .64 engine block heater . . . . . . .65 starting procedures (diesel engines).63 steering wheel audio controls . . . .57 supplemental restraint system - air bag . . . . . . . . . . . . . . . . . . .9 telescoping steering column . . . . .20 tires . . . . . ....

  • Page 143: Www.Techauthority.Com.

    The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Fca us llc strongly recommends that the driver use extreme caution when using any device or feature that may take th...

  • Page 144

    15vf-926-aa . Ram promaster . Sixth edition . User guide download a free electronic copy of the owner’s manual and warranty booklet by visiting: www.Ramtrucks.Com/en/owners/manuals or www.Ramtrucks.Com/en/warranty (u.S.); www.Owners.Mopar.Ca/en (canada)..