Randall MR10 Operation Manual

MR10/MR15/MR15R

    OPERATION MANUAL

A M P L I F I E R S

RM50/RM80

M O D U L A R T U B E C O M B O S

O W N E R S

M A N U A L

www.randallamplification.com

MR10

10 Watts

5” 8Ω Speaker

Volume, Overdrive , 2 band EQ, 

Headphone Output

Randall Warranty

Randall Amplifiers, a Division of U.S. Music Corporation warrants the product you 

have purchased to be free of defects in materials and workmanship in normal use for 

a period of two (2) years from the date of original purchase. This warranty shall run 

to the original purchaser when purchased from an Authorized Randall Dealer. The 

manufacturer warrants speakers for a period of (1) years. The manufacturer 

warrants tubes for a period of (90) days. Defective parts found during the applicable 

warranty period with proof of purchase will be replaced or repaired without charge 

if the complete product is returned to US Music Corp or any Authorized Randall 

Service Center within the U.S.A. Randall reserves the right to use materials readily 

available at the time of the repair. All Warranty service requires Proof of Purchase 

(sales receipt) to be presented at time of service request. Any repair or service 

performed by any person of entity other than an Authorized Service Center is not 

covered by this limited warranty. The customer pays transportation to and from 

Randall factory service or any Randall Authorized Service Center. Rental stock is 

warranted for (1) year from date of invoice to the Authorized dealer. Warranty on 

rental units is not transferable.

 What is covered against manufacturing defects

Parts and Labor to correct any defect in materials used and any defect attributable to 

workmanship.

 What is not covered:

Shipping Damage. Report damage upon receipt of item to the carrier (i.e. UPS). 

Freight carrier must be notified upon receipt of items to insure freight damage claim 

resolution. Shipping damage not filed with carriers within (48) hrs upon receipt will 

not be covered under warranty. Report any shipping damage within (48) hrs of 

receipt to the Randall Customer Service Dept at 1-847-949-0444, ext. 5120. Keep all 

original documents and packing materials to insure freight damage claim resolution. 

Merchandise that has been modified after original shipment from the Randall 

factory. Products whose serial numbers have been altered or removed. Exterior 

normal wear and tear damage to the finish due to misuse, operation outside the 

specified ratings, neglect or accident. Warranty claims by anyone other than the 

original purchaser. Randall is not responsible for any items left in protective covers 

or cases, (We strongly advise that all personal items such as chords, cables, tuners, 

etc… be removed!) freight charges to and from the factory or an Authorized service 

center on customer owned goods, any and all charges incurred from priority service 

requests (Rush Service) or priority shipping for replacement parts. Any and all 

charges if no problem is found.

Return Authorization

All items being returned for any reason must have a Return Authorization number. 

This RA# must be placed on the outside of the carton of the item being returned or 

the carton will be refused upon delivery. Please call the customer service department 

at 1-847-949-0444, ext. 5120, for the return authorization number. Dealer stock 

items will be returned to the dealer freight prepaid.

An Authorized Warranty Service Center must perform any and all field warranty 

service work. Customer will not pay for parts and/or labor provided the problem 

found is within warranty guidelines. Proof of purchase must be provided at the time 

of service request. Transportation charges to and from the Authorized Warranty 

Service Center are the responsibility of the customer. Rush service charges and 

special freight charges for required parts are not covered under warranty and are 

also the responsibility of the customer. If a unit is not easily transported to an 

authorized service center, the customer is responsible for technician travel charges. 

Any charges for labor or processing when no problem is found are also not covered 

under warranty. Any charges incurred for work performed by an unauthorized 

service center are the responsibility of the customer.  

Warranty  terms  may  very  per  country,  check  warranty  

terms  with  local  Distributor  or  at  point  of  purchase.

MR15

15 Watts

6.5” 8Ω Speaker

Volume, Gain, Overdrive , 3 band EQ , 

Headphone Output

MR15R

Same as MR15 but with Reverb