Rational Acoustics Smaart I-O User Manual - Warranty & Service
Warranty & Service
Rational Acoustics LLC warrants the Smaart I-O against defects in materials
and workmanship for a period of ONE (1) year from date of original retail
purchase. This is a non-transferable warranty that extends only to the original
purchaser. Rational Acoustics will repair or replace the product at its discretion
at no charge if the product proves to be defective when returned to us, freight
charges prepaid. Warranty does not cover or apply to (a) misuse, mishandling,
and abuse, (b) products that have been altered (c) products not used in
accordance with manufacturer’s instructions or recommendations, (d) normal
wear and tear, (e) damage that has occurred during shipping, (f) acts of God.
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE. RATIONAL
ACOUSTICS LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. RATIONAL ACOUSTICS LLC IS NOT RESPONSIBLE FOR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM ANY
BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY.
For warranty repair, please contact Rational Acoustics for an RA (return
authorization) Number before sending your unit in for evaluation. Product
returned without an RA Number may experience delays in evaluation, repair
and/or replacement. When sending a unit for repair, please do not include
accessories, including carry cases, cables, or adapters. You MUST include
proof of purchase with your unit when returning it to Rational Acoustics for
warranty repair.
Rational Acoustics LLC
Service Evaluation RA #XXXXX
241 H Church Street
Putnam, CT 06260 USA
Telephone: +1 (860) 928-7828
Technical Support / Bug Reports
For technical support and bug reporting on the Smaart I-O please contact:
Rational Acoustics LLC
E-mail: support@rationalcoustics.com
Telephone: +1 (860) 928-7828