Raynor Premium series 8500RGD Prodigy II Owner's Manual

Summary of Premium series 8500RGD Prodigy II

  • Page 1

    ■ please read this manual and the enclosed safety materials carefully! ■ fasten the manual near the garage door after installation. ■ the door will not close unless the protector system ® and cable tension monitor are connected and properly aligned. ■ periodic checks of the garage door opener are re...

  • Page 2: Introduction

    2 introduction when you see these safety symbols and signal words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warni...

  • Page 3: Planning

    3 planning survey your garage area to see if any of the conditions below apply to your installation. Depending on your requirements, additional materials may be required. This garage door opener is compatible with: • doors that use a torsion bar and springs. The torsion bar must be 1 inch (2.5 cm) d...

  • Page 4: Introduction

    4 introduction preparing your garage door before you begin: • disable locks. • remove any ropes connected to the garage door. Complete the following test to make sure the garage door is balanced and is not sticking or binding: 1. Lift the door halfway up. Release the door. If balanced, it should sta...

  • Page 5: Carton Inventory

    5 carton inventory introduction light hold open remote control visor clip 3-button remote control model 893rgx (1) remote light (garage door opener light) with hardware bag power door lock with 2-conductor white & white/black bell wire with connector 2 conductor bell wire white & white/red garage do...

  • Page 6: Assembly

    6 to avoid installation diffi culties, do not run the garage door garage door opener until instructed to do so. The garage door opener can be installed on either side of the door (see planning section page 3). The illustrations shown are for installation on the left side. 1. Loosen the collar screws...

  • Page 7: Installation

    7 installation important installation instructions to reduce the risk of severe injury or death: warning 1. Read and follow all installation warnings and instructions. 2. Install garage door opener only on properly balanced and lubricated door. An improperly balanced door may not reverse when requir...

  • Page 8: Installation

    8 installation hardware position and mount the garage door opener 1 note: for additional mounting options refer to the accessories page. 1. Close the garage door completely. 2. Slide the garage door opener onto the end of the torsion bar. If the torsion bar is too long or damaged, you may need to cu...

  • Page 9: Install Power Door Lock

    9 attach the emergency release rope and handle install power door lock 2 3 1. Thread one end of the rope through the hole in the top of the red handle so “notice” reads right side up as shown. Secure with an overhand knot at least 1 inch (2.5 cm) from the end of the rope to prevent slipping. 2. Thre...

  • Page 10: Installation

    10 hardware attach the cable tension monitor (required) 4 note: the cable tension monitor is shipped for left side installation. It is recommended that the cable tension monitor be installed on the same side of the door as the garage door opener. For right side installation, remove the snap-ring hol...

  • Page 11: Control Panel)

    11 install the door control within sight of the door at a minimum height of 5 feet (1.5 m) where small children cannot reach, and away from the moving parts of the door. For gang box installations it is not necessary to drill holes or install the drywall anchors. Use the existing holes in the gang b...

  • Page 12: Install Remote Light

    12 the remote light (garage door opener light) is designed to plug directly into a standard 120v outlet. Select an appropriate location on the ceiling to mount the light within 6 feet (1.83 m) of an electrical outlet so that the cord and light are away from moving parts. 1. Install the hinge and lat...

  • Page 13: Installation

    13 the safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. This is a required safety device and cannot be disabled. Important information about the safety reversing sensor when properly connected and aligned, the safety rever...

  • Page 14: Installation

    14 option c: floor installation 1. Use wood blocks or extension brackets (see accessories) to elevate sensor brackets so the lenses will be no higher than 6" (15 cm) above the fl oor. 2. Carefully measure and place right and left assemblies at the same distance out from the wall. Be sure all door har...

  • Page 15: Installation

    15 installation wire the safety reversing sensors 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples. 2. Strip 7/16 inch (11 mm) of insulation from each set of wires. Separate the wires. Twist the white wires together. Twist the whit...

  • Page 16: Connect Power

    16 ground tab green ground screw ground wire black wire from power cord white wire from power cord flexible conduit 90˚ connector green wire white wire black wire back view connect power 8 installation option b: permanent wiring connection if permanent wiring is required by your local code, refer to...

  • Page 17: Installation

    17 receiving sensor green led sending sensor amber led installation if the amber led on the sending sensor is not glowing: • make sure there is power to the garage door opener. • make sure the sensor wire is not shorted/broken. • make sure the sensor has been wired correctly: white wires to white te...

  • Page 18: Installation

    18 when in battery backup mode, wireless myq ® devices and timer-to-close will be disabled. If the optional battery backup is part of this installation it should be installed at this time. The battery backup can be mounted to either the ceiling or a wall within 3 feet (.9 m) of the garage door opene...

  • Page 19: Program The Travel Limits

    19 adjust the position of the door by using the black and yellow buttons. Black moves the door up (open) and yellow moves the door down (close). Note: the yellow command led and the red learn led will blink quickly for up to 5 minutes as the control panel recharges. When the control panel is operati...

  • Page 20: Set The Force

    20 the force setting measures the amount of force required to open and close the door. 1. Push the yellow button twice to enter into the force adjustment mode. The led will fl ash quickly. 2. Push the door control or programmed remote control. The door will close (down). 3. Push the door control or p...

  • Page 21: Test The Protector System

    21 test 1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid fl at) on the fl oor, centered under the garage door. 2. Operate the door in the down direction. The door must reverse on striking the obstruction. Upon successful safety reversal test proceed to adjustment step 4. A...

  • Page 22: Test Cable Tension Monitor

    22 if your cable tension monitor has been activated the led on the garage door opener will blink 9 times. 1. With the door fully closed, the power door lock bolt should be protruding through the track. 2. Operate the door in the open direction. The power door lock should retract before the door begi...

  • Page 23: Operation

    23 operation important safety instructions to reduce the risk of severe injury or death: warning warning warning warning 1. Read and follow all warnings and instructions. 2. Always keep remote controls out of reach of children. Never permit children to operate or play with door control push buttons ...

  • Page 24: Operation

    24 lights press the light button to turn the garage door opener lights on or off. When the lights are turned on they will stay on until the light button is pressed again, or until the garage door opener is activated. Once the garage door opener is activated the lights will turn off after the specifi ...

  • Page 25: Operation

    25 operation using the remote control press and hold the button down until the door or gate starts to move. The remote control will operate from up to 3 car lengths away on typical installations. Installations and conditions vary, contact an installing dealer for more information. 3-button remote co...

  • Page 26: Programming

    26 programming your hand-held remote control (model 893rgx) has already been programmed to the door control (myq ® control panel) at the factory. Below are instructions for programming additional remote controls, keyless entries, and myq ® enabled accessories to the door control. Note: use the learn...

  • Page 27: Programming

    27 programming internet gateway (not provided) the myq ® internet gateway gives you control of your garage door from your internet connected computer or mobile device. You must have your internet gateway registered to your customer account at www.Myliftmaster.Com in order to use it with the myq ® co...

  • Page 28: Programming

    28 programming reprogramming light or additional light your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed. 1. Press the learn button on the light until the led comes on. 2...

  • Page 29: Maintenance

    29 maintenance maintenance schedule once a month • manually operate door. If it is unbalanced or binding, call a trained door systems technician. • check to be sure door opens and closes fully. Adjust limits and/or force if necessary (see adjustment steps 1 and 2). • repeat the safety reverse test. ...

  • Page 30: Troubleshooting

    30 troubleshooting your garage door opener is programmed with self-diagnostic capabilities. The diagnostic led will fl ash a number of times, then pause, signifying it has found a potential issue. Consult diagnostic chart below. Diagnostic chart symptom: one or both of the indicator lights on the saf...

  • Page 31: Troubleshooting

    31 troubleshooting the garage door doesn't operate from the myq ® home control app or website. • when using model 580lg alternate power supply or when in battery backup mode, the internet gateway will not activate the garage door through the myq ® home control app. If you wish to use the internet ga...

  • Page 32: Troubleshooting

    32 troubleshooting troubleshooting (continued) • clear any ice or snow from the garage fl oor area where the door closes. • review adjustment step 2. Repeat safety reverse test after adjustments. My door will not close and the light bulbs blink: the safety reversing sensor must be connected and align...

  • Page 33: Repair Parts

    33 repair parts installation parts 11 notice 1 12 13 14 loc k light 3 2 4 5 6 7 8 9 10 key part no. No. Description 1 888lg myq ® control panel 2 893rgx 3-button remote control 3 10a20 3v2032 lithium battery 4 29b137 remote control visor clip 5 41a4582 emergency release rope & handle assembly 6 41b4...

  • Page 34: Repair Parts

    34 repair parts garage door opener assembly parts 3 2 5 4 1 6 key part no. No. Description 1 041dj002 logic board complete with plate 2 41a6408 travel module 3 41c168 transformer key part no. No. Description 4 41a6095 motor with bracket 5 41b122 power cord 6 41a6348-3 cover.

  • Page 35: Accessories

    35 security✚ 2.0™ wireless door control: push bar, light feature and auxiliary button. Includes battery. Alternate mounting kit: this kit allows model 8500rgd to be mounted below the torsion bar in the case where the torsion bar is not round or the normal mounting area is obstructed. Alternate power...

  • Page 36: Repair Parts and Service

    Repair parts and service © 2013, the chamberlain group, inc. 114a4603b all rights reserved raynor ® garage doors service is on call our large service organization spans america installation and service information is as near as your telephone five days a week. Simply dial our toll free number: 1-800...