Saga SAG0216 User manual - Troubleshooting
2.1 HOME THEATER SYSTEM
SLIMLINE POWERED SOUNDBAR WITH WIRELESS SUBWOOFER
Troubleshooting
Problem
Reason
Solution
No Sound
Audio cables not connected or
the soundbar is in the wrong
mode.
Ensure that the audio cables are
properly connected. Choose the
appropriate mode with the remote
control.
The soundbar
system won’t
turn on
The power adapter is not
connected
Ensure that the power adaptor is
properly connected. Press the “On/Off”
button on the remote control or touch
screen display.
The subwoofer is not matched to
the main unit
Match the subwoofer with the main unit
per the operation instructions.
No sound from
the subwoofer
Not in 2.1 mode
Press the “2.0/2.1” button to switch to
2.1 mode.
The remote control is not aligned
Ensure that the remote control is
directed toward the receiver window.
The remote control is too far
away form the main unit
Use the remote control within 8 meters
(26 feet) of the main unit.
Remote control is
not working
properly
The remote control’s batteries
are exhausted
Insert new batteries into the remote
control.
No sound from
USB / SD
There are no music files on the
USB / SD portable device or the
music files are not in the correct
format
Ensure that the stored music files on the
portable device are MP3 or WMA files.