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SAGEMCOM MF 6990dn - Agoris C935 User Manual

Manual is about: SAGEMCOM Multifunction printer User Manual

Summary of MF 6990dn - Agoris C935

  • Page 1

    Telecom user manual mf 6990dn agoris c935.

  • Page 2: Dear Customer

    - 2 - mf 6990dn - agoris c935 dear customer for your safety and comfort, we urge you to carefully read the chapter safety [ 119] before attempting use. Congratulations on your purchase of a new generation communications terminal. Both a multifunction black and white and colour device able to fax, pr...

  • Page 3: Table of Contents

    - 3 - mf 6990dn - agoris c935 table of contents dear customer.................................................... 2 rules for using symbols .......................................2 presentation of the machine ............................. 6 description of the machine ...................................

  • Page 4

    - 4 - mf 6990dn - agoris c935 simple photocopy ................................................48 duplex photocopying ..........................................48 photocopy with toner saving ..............................48 elaborated photocopy .........................................49 identity ca...

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    Mf 6990dn - agoris c935 - 5 - cleaning .................................................................... 92 replacing consumables ............................................ 96 calibrating colours................................................... 100 servicing......................................

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    - 6 - mf 6990dn - agoris c935 1 - presentation of the machine presentation of the machine description of the machine 1 automatic document feeder (adf) 10 main paper tray 2 paper adjustment guide 11 on/off button 3 automatic document feeder 12 master usb connector (usb key) 4 original document output...

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    Mf 6990dn - agoris c935 - 7 - 1 - presentation of the machine 19 paper reception stop 21 manual feeder 20 duplex module 22 number pad.

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    - 8 - mf 6990dn - agoris c935 1 - presentation of the machine control panel description key description to access the machine's home screen to activate the send fax function to activate the scan document function to activate the copy document function to cancel the operation in progress to exit a me...

  • Page 9: 2 -

    Mf 6990dn - agoris c935 - 9 - 2 - installation installation packaging contents the packaging contains the components listed below: • multifunction printer • apron • 1 installation guide • 1 user manual cd-rom • 1 installation cd-rom for pc • 1 mains cable • 1 telephone cable • 1 consumable leaflet i...

  • Page 10: 2 -

    - 10 - mf 6990dn - agoris c935 2 - installation installing the memory extension to install the memory extension on the machine: 1 press the on/off button to switch off the machine (position 0) and disconnect the mains power cable. 2 disconnect all cables connected to the machine. 3 using a screwdriv...

  • Page 11: 2 -

    Mf 6990dn - agoris c935 - 11 - 2 - installation loading media loading paper into the main paper tray 1 open the main paper tray. 2 press the paper compression flap to lock it. 3 load the sheets into the paper tray with the print surface facing up. 4 make sure the paper does not exceed the fill limit...

  • Page 12: 2 -

    - 12 - mf 6990dn - agoris c935 2 - installation 2 move the paper guides apart to the maximum. 3 press the centre of the sheet compression flap until the locking tabs (white) on the right and left are re- leased. 4 load the sheets into the paper tray with the print surface facing up. 5 make sure the ...

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    Mf 6990dn - agoris c935 - 13 - 2 - installation 3 close the right side cover. 4 open the manual feeder. 5 move the paper guides apart to the maximum. 6 press the centre of the sheet compression flap until the locking tabs (white) on the right and left are re- leased. 7 load the envelopes into the ma...

  • Page 14: 2 -

    - 14 - mf 6990dn - agoris c935 2 - installation loading paper into the additional paper tray 1 open the additional paper tray. 2 press the paper compression flap to lock it. 3 move the paper guides apart to the maximum. 4 load the sheets into the paper tray with the print surface facing up. 5 make s...

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    Mf 6990dn - agoris c935 - 15 - 2 - installation starting up the machine connecting the machine 1 connect one end of the telephone cable to the ma- chine socket and the other to the wall telephone socket. 2 connect one end of the lan network cable (not supplied) to the machine port and the other to y...

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    - 16 - mf 6990dn - agoris c935 2 - installation to set the machine's number and name , required for the fax function: 1 in the menu general , press fax . 2 press phone number . Enter the number using the virtual keyboard. Press ok to confirm the new setting. 3 press name . Enter the machine's name u...

  • Page 17: 3 -

    Mf 6990dn - agoris c935 - 17 - 3 - getting to know the machine getting to know the machine please read this section carefully to get to know your machine. In it you will find the operating principles required whatever function you are using. Navigation principles using the buttons navigating through...

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    - 18 - mf 6990dn - agoris c935 3 - getting to know the machine presentation of the home screen and menus the home screen allows you to access: • machine configuration utilities and menus • monitoring of operations and communications in progress • warning and error messages the machine displays the h...

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    Mf 6990dn - agoris c935 - 19 - 3 - getting to know the machine monitoring of operations and communications in progress the operations and communications in progress are displayed in the central frame of the home screen in the form of buttons . Sending a fax is thus represented by a button labelled f...

  • Page 20: 3 -

    - 20 - mf 6990dn - agoris c935 3 - getting to know the machine inserting original documents the instructions for inserting original documents are the same for copies, faxes or scanned documents. Using the flatbed scanner accepted formats the format of documents for scanning should respect the follow...

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    Mf 6990dn - agoris c935 - 21 - 3 - getting to know the machine use the following table to know how to configure and use the multiple scan option. Logging in on the machine depending on the machine configuration, access to functions may require logging in with a user code or by fingerprint reading. T...

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    - 22 - mf 6990dn - agoris c935 3 - getting to know the machine personalising your user account / fingerprint your user account is created by the machine administrator, who will inform you of your 4-figure user code. You can personalise some information: to personalise your user information: 1 press ...

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    Mf 6990dn - agoris c935 - 23 - 4 - configuring the machine and the services configuring the machine and the services user rights printing out the guide to functions print out the guide to functions to familiarize yourself with the machine's available functions and the structure of the menus. To prin...

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    - 24 - mf 6990dn - agoris c935 4 - configuring the machine and the services setting winter / summer time you can activate automatic management of winter and summer time. The time will be changed automatically on the last sunday in march for the switchover to summer time (+1hr) and the last sunday in...

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    Mf 6990dn - agoris c935 - 25 - 4 - configuring the machine and the services toner saving this parameter is used to reduce the quantity of toner consumer by the machine's "internal" print-outs. Internal print-outs mean print-outs regarding machine activity and include the following information: emiss...

  • Page 26: 4 -

    - 26 - mf 6990dn - agoris c935 4 - configuring the machine and the services paper settings the machine automatically detects standard paper formats. You may however use this setting to check and/ or specify the paper type and format in each paper tray. Defining the paper format 1 press menu . 2 sele...

  • Page 27: 4 -

    Mf 6990dn - agoris c935 - 27 - 4 - configuring the machine and the services pc printing parameters to personalize pc printing parameters: 1 press menu . 2 select settings > scanner/printer > pc print . 3 make the necessary adjustment(s). 4 press menu to return to the home screen. Default paper tray ...

  • Page 28: 4 -

    - 28 - mf 6990dn - agoris c935 4 - configuring the machine and the services fax settings defining the machine name and number your machine enables you to print the saved number and name on all faxes emitted. Defining the machine name to record the name of the machine: 1 press menu . 2 select setting...

  • Page 29: 4 -

    Mf 6990dn - agoris c935 - 29 - 4 - configuring the machine and the services emission report you can print out an emission report for communications made via the telephone network. You can choose between several criteria for printing out emission reports: • with : a report is printed when the emissio...

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    - 30 - mf 6990dn - agoris c935 4 - configuring the machine and the services 4 press menu to return to the home screen. Fax reception settings print settings for received faxes secure printing of received faxes by default, the machine is configured to print all documents received automatically. Howev...

  • Page 31: 4 -

    Mf 6990dn - agoris c935 - 31 - 4 - configuring the machine and the services printing of images this parameter is used to define the print format of image files (jpeg) inserted as attachments in received emails. The print formats are as follows: to specify the print format of photos received: 1 press...

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    - 32 - mf 6990dn - agoris c935 4 - configuring the machine and the services fax rx forwarding this function is used to set the terminal so that any document received is also sent to another recipient. The recipient should be chosen from the entries in the machine's address book. 1 press menu . 2 sel...

  • Page 33: 4 -

    Mf 6990dn - agoris c935 - 33 - 4 - configuring the machine and the services 1. Activate the fax server [ 33]. 2. Define a reply address [ 33]. 3. Define the fax server address [ 33]. 4. Define the domain name [ 33]. 5. Define the type of emission report [ 33]. Activating the fax server to activate t...

  • Page 34: 4 -

    - 34 - mf 6990dn - agoris c935 4 - configuring the machine and the services type of telephone network you can connect your machine to a public telephone network or to a private network built for example using a private automatic branch exchange (pabx). You must define the type of network you prefer....

  • Page 35: 4 -

    Mf 6990dn - agoris c935 - 35 - 4 - configuring the machine and the services fax emission default settings 1 press fax transmission . 2 make the required adjustments. The following table lists the available parameters. 3 when you have made the adjustments, press: > by default in the navigation path t...

  • Page 36: 4 -

    - 36 - mf 6990dn - agoris c935 4 - configuring the machine and the services manual configuration of the ethernet network to manually configure the machine, you must first avail of the usual information used to configure a peripheral on the local network (ip address, subnet mask and gateway address)....

  • Page 37: 4 -

    Mf 6990dn - agoris c935 - 37 - 4 - configuring the machine and the services configuring the sntp server the machine can set its time automatically by connecting to an sntp server. To activate and configure automatic updating of the machine time via an sntp server: accessing sntp server configuration...

  • Page 38: 4 -

    - 38 - mf 6990dn - agoris c935 4 - configuring the machine and the services 5 in web jet admin , select the required compati- bility status with the software hp web jetadmin: activated or deactivated. 6 in versions , select the version of your snmp network. If you are using a snmpv3 network, you can...

  • Page 39: 4 -

    Mf 6990dn - agoris c935 - 39 - 4 - configuring the machine and the services internet settings via the telephone line you can configure the machine to connect to the internet via the telephone line, and thus send and receive electronic messages. To use this configuration, you must: • have an internet...

  • Page 40: 4 -

    - 40 - mf 6990dn - agoris c935 4 - configuring the machine and the services 5 press smtp server . Enter the following set- tings: 6 if you have set smtp authentication to with , en- ter your identification settings in login and password . Defining a reply address 1 press reply address . 2 enter the ...

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    Mf 6990dn - agoris c935 - 41 - 4 - configuring the machine and the services triggering an aco the remote reading operates according to the following criteria: • number of pages printed; • number of days of operation. The machine automatically sends all the information regarding its identification an...

  • Page 42: 4 -

    - 42 - mf 6990dn - agoris c935 4 - configuring the machine and the services to print out the communications log: 1 press menu . 2 select reports . 3 press log . > the machine prints out the communications log. Activity counters at any time, you can consult the machine's activity counters. The machin...

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    Mf 6990dn - agoris c935 - 43 - 5 - creating and managing user accounts creating and managing user accounts by default, the machine is set to free access. The functions and configuration menus can be used by everyone with no access restrictions. However, if you want to rationalize machine resources i...

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    - 44 - mf 6990dn - agoris c935 5 - creating and managing user accounts 5 when the settings are complete, press rights mgt. In the navigation path to return to the previ- ous menu. > you may now create user accounts and allocate rights and usage quotas. Creating a user account when user rights manage...

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    Mf 6990dn - agoris c935 - 45 - 5 - creating and managing user accounts 4 once the user account is created, press: > rights mgt. In the navigation path to return to the previous menu. > menu to return to the home screen. The user account created can be used immediately. You may inform the user of his...

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    - 46 - mf 6990dn - agoris c935 5 - creating and managing user accounts printing the list of user accounts for each user account on the machine, the print-out of the list of user accounts contains the following information: • 4-figure user code • personalised name of the user account • the rights and...

  • Page 47: 6 -

    Mf 6990dn - agoris c935 - 47 - 6 - photocopying documents photocopying documents your machine allows you to make one or several photocopies. You can also configure numerous settings to make photocopies according to your needs. Choosing the photocopy options correctly binding binding means the way pr...

  • Page 48: 6 -

    - 48 - mf 6990dn - agoris c935 6 - photocopying documents zoom the zoom parameter is used to enlarge or reduce the original document. The zoom value is between 25% and 400%. The configuration of this function depends on two parameters, scale and zoom . The following table summarizes the possibilitie...

  • Page 49: 6 -

    Mf 6990dn - agoris c935 - 49 - 6 - photocopying documents 7 press to photocopy the document in black and white or to photocopy the document in colour. User rights elaborated photocopy elaborated copies are used to set specific settings for the current photocopy. 1 insert the document to photocopy (s...

  • Page 50: 6 -

    - 50 - mf 6990dn - agoris c935 6 - photocopying documents 13 to define the zoom to be applied, press zoom . Enter the required zoom value using the virtual key- board or select a value from the predefined values in the list. Press ok to confirm. 14 if you are using the autofeed scanner, you can mo- ...

  • Page 51: Xing Doc

    Mf 6990dn - agoris c935 - 51 - 7 - fa xing doc u ments faxing documents sending faxes simple emission cancelling an operation 1 insert the document to fax (see section inserting original documents [ 20]). 2 press fax . 3 enter the number of the recipient using the virtual keyboard or the keypad or s...

  • Page 52: Xing Doc

    - 52 - mf 6990dn - agoris c935 7 - fa xing doc u ments 4 to add other recipients, press and specify the second recipient (see previous step). Repeat the operation for each recipient to add (maximum 10 contacts or lists of contacts).. 5 press other parameters to access the pa- rameters you want to ch...

  • Page 53: Xing Doc

    Mf 6990dn - agoris c935 - 53 - 7 - fa xing doc u ments deferred emission this function allows you to send a document later. To plan a deferred emission: cancelling an operation 1 insert the document to fax (see section inserting original documents [ 20]). 2 press fax . 3 enter the number of the reci...

  • Page 54: Xing Doc

    - 54 - mf 6990dn - agoris c935 7 - fa xing doc u ments receiving faxes the reception of faxes depends on the configuration of your machine. By default, the machine prints out the faxes as and when they are received. If the administrator has activated secure printing of received faxes, users wishing ...

  • Page 55: 8 -

    Mf 6990dn - agoris c935 - 55 - 8 - printing documents printing documents your machine offers numerous printing options. In particular, you can configure numerous settings to print documents according to your needs. User rights prerequisites to be able to print on the machine, you must first have ins...

  • Page 56: 8 -

    - 56 - mf 6990dn - agoris c935 8 - printing documents – save after printing : once the document is print- ed, the machine does not delete the print task from the print queue, but saves it for subsequent printing. You can then manually launch printing of the document again by forcing it directly from...

  • Page 57: 8 -

    Mf 6990dn - agoris c935 - 57 - 8 - printing documents simple printing in this case, the default settings are applied. User rights 1 use the command print in the file menu of the ap- plication open on the screen. 2 select the machine from the list of available print- ers. 3 enter the number of copies...

  • Page 58: 8 -

    - 58 - mf 6990dn - agoris c935 8 - printing documents launching secure printing to launch secure printing from your computer: user rights 1 use the command print in the file menu of the ap- plication open on the screen. 2 select the machine from the list of available print- ers. 3 click properties t...

  • Page 59: 8 -

    Mf 6990dn - agoris c935 - 59 - 8 - printing documents print out the list of saved print tasks to print out the list of print tasks saved in the memory by the machine for subsequent printing (held after printing): 1 press print the queue . > the machine prints out the list of print tasks with the pro...

  • Page 60: 9 -

    - 60 - mf 6990dn - agoris c935 9 - using a usb memory key using a usb memory key you can connect a usb key to the machine. The compatible files are analyzed and you may perform the following operations: • print files from your usb key; • scan and save a document on your usb key; • scan the content o...

  • Page 61: 9 -

    Mf 6990dn - agoris c935 - 61 - 9 - using a usb memory key 3 press images to select the photos to print. > the image file selection window is displayed on the screen. > the left-hand side contains the list of available files. > the right-hand side contains the files selected for printing. 4 use the u...

  • Page 62: 9 -

    - 62 - mf 6990dn - agoris c935 9 - using a usb memory key 5 when you have selected the files, press ok to con- firm. 6 to change the number of copies of files to print, press number of copies . Enter the required number of copies using the virtual keyboard or the number pad. Press ok to confirm. 7 i...

  • Page 63: 9 -

    Mf 6990dn - agoris c935 - 63 - 9 - using a usb memory key 6 to customize the format of the scanned file, press document format . Select the format from the available options and press ok to confirm. 7 if you have selected secured pdf format, press password . Enter the password using the virtual keyb...

  • Page 64: 10 -

    - 64 - mf 6990dn - agoris c935 10 - scanning and sending documents scanning and sending documents you machine allows you to scan and send paper documents in a single operation. The scan and send function includes several scan to actions, depending on the media used: you can also configure numerous s...

  • Page 65: 10 -

    Mf 6990dn - agoris c935 - 65 - 10 - scanning and sending documents 6 press other parameters to access the pa- rameters you want to change 7 to copy the email to other recipients, press cc recipient . Specify the recipient(s) on copy, and press ok to confirm. 8 press subject . Enter the subject of th...

  • Page 66: 10 -

    - 66 - mf 6990dn - agoris c935 10 - scanning and sending documents scan to ftp the scan to ftp function allows you to scan a document in jpeg, pdf or secure pdf format and place it on an ftp server, for archiving for example. To connect to the ftp server, you need to know the ftp user name and the p...

  • Page 67: 10 -

    Mf 6990dn - agoris c935 - 67 - 10 - scanning and sending documents 12 to change the resolution, press quality . Select the resolution the best suited to your document from the options available and press ok to confirm. 13 to change the contrast, press contrast . Select the most suitable contrast for...

  • Page 68: 10 -

    - 68 - mf 6990dn - agoris c935 10 - scanning and sending documents 5 press other parameters to access the pa- rameters you want to change 6 press network user . Enter the smb user name (80 characters maximum). In the event of an error, use the key to delete a character. Press ok to confirm. 7 press ...

  • Page 69: 10 -

    Mf 6990dn - agoris c935 - 69 - 10 - scanning and sending documents the document is scanned and saved. It will be placed in the shared directory on the destination pc during the next connection to the local network. You can monitor document emissions via the emission queue (see the section monitoring...

  • Page 70: 10 -

    - 70 - mf 6990dn - agoris c935 10 - scanning and sending documents stopping an emission in progress it is possible to stop an emission in progress whatever the emission type, but it will differ depending on whether the emission is to one or several recipients. • for an emission to one recipient, the...

  • Page 71: 10 -

    Mf 6990dn - agoris c935 - 71 - 10 - scanning and sending documents editing an emission request to edit an emission request from the emission queue: 1 press display/edit . > documents sent by email or for archiving are identified by mail or network , documents sent to an ftp or smb address are identi...

  • Page 72: 11 -

    - 72 - mf 6990dn - agoris c935 11 - address book address book you may build up an address book by creating contacts and lists of contacts. You can create up to 500 contacts, which can be grouped in 32 contact lists. For each contact or contact list, you can create, consult, edit or delete the conten...

  • Page 73: 11 -

    Mf 6990dn - agoris c935 - 73 - 11 - address book 3 if you want to force a fax emission speed for the contact, press speed . Select the required emis- sion speed from the available values (expressed in bits/second) in the list and press ok to confirm. Associating an email address 1 press mail/ftp/smb...

  • Page 74: 11 -

    - 74 - mf 6990dn - agoris c935 11 - address book creating and managing contact lists properties of a contact list you can create lists of contact for sending faxes and documents by email. A list of contacts contains contacts that already exist in the address book. A list of contacts has the followin...

  • Page 75: 11 -

    Mf 6990dn - agoris c935 - 75 - 11 - address book deleting a list of contacts to delete a list of contacts from the address book: 1 press the menu key. 2 select address book > lists > delete . 3 select the list of contacts to delete from the scroll down list. You can also enter the list's name direct...

  • Page 76: 11 -

    - 76 - mf 6990dn - agoris c935 11 - address book restoring the address book (directory card option) this function is used to import the address book from a previous generation machine. The import is based on the use of directory cards on which the content of a previous generation address book has be...

  • Page 77: 12 -

    Mf 6990dn - agoris c935 - 77 - 12 - pc functions pc functions introduction the companion suite pro software allows you to connect a personal computer to a compatible multifunction machine. From the pc you can: • manage a multifunction machine and configure it ac- cording to your needs; • print your ...

  • Page 78: 12 -

    - 78 - mf 6990dn - agoris c935 12 - pc functions 7 to continue the installation, you must read and ac- cept the software license proposed. 8 click on next . 9 the final installation is ready to be run. Click on install . 10 a screen appears indicating the progress of the in- stallation. 11 when the ...

  • Page 79: 12 -

    Mf 6990dn - agoris c935 - 79 - 12 - pc functions 10 select install drivers in the list and click on next . 11 select the destination directory for installation and click on next . 12 the final installation is ready to be run. Click on install . 13 a screen indicates the progress of the installation....

  • Page 80: 12 -

    - 80 - mf 6990dn - agoris c935 12 - pc functions to manage the multifunction machine, run the application companion director by clicking on the icon on your desktop or from the menu start > all programmes > companion suite > companion suite pro lh2 > companion director . To check that the connection...

  • Page 81: 12 -

    Mf 6990dn - agoris c935 - 81 - 12 - pc functions 3 the list of peripherals detected on the network ap- pears. Click on refresh to update the list. 4 select your multifunction machine and click on next . 5 to define the multifunction machine as the default printer, click on yes then click on next . 6...

  • Page 82: 12 -

    - 82 - mf 6990dn - agoris c935 12 - pc functions connection status the status of the connection between the current peripheral and the pc is indicated by a colour code. The following table indicates the possible connections statuses: peripheral parameters 1 select a peripheral by clicking on the cor...

  • Page 83: 12 -

    Mf 6990dn - agoris c935 - 83 - 12 - pc functions links the links tab allows you to access various configuration tools from the peripheral's integrated website. The settings link opens the page devoted to the peripheral settings (see section configuring the machine and services [ 23] for a detailed d...

  • Page 84: 12 -

    - 84 - mf 6990dn - agoris c935 12 - pc functions 3 personalize the advanced scan properties by click- ing on the link adjust the quality of the scanned picture . 4 adjust the required settings and click on ok . 5 click on scan , you can follow the scan progress on the screen. Optical character recog...

  • Page 85: 12 -

    Mf 6990dn - agoris c935 - 85 - 12 - pc functions sending a fax sending a fax from the hard disk or from the machine 1 click on the icon in the companion director window. 2 click on new then on fax . 3 in the zone sources , select scanner if your docu- ment is in paper format or memory if the documen...

  • Page 86: 12 -

    - 86 - mf 6990dn - agoris c935 12 - pc functions 5 to attach a cover page, select the cover page tab and check the box with cover page . Select the cover page you want to include in the drop down menu or create a new one. For more information, consult the section cover page [ 88]. 6 click on ok to s...

  • Page 87: 12 -

    Mf 6990dn - agoris c935 - 87 - 12 - pc functions fax settings accessing the fax settings 1 click on the icon in the companion director window. 2 select tools > options > fax . 3 adjust the required settings referring to the descrip- tion of the settings below and confirm by clicking on ok . Descript...

  • Page 88: 12 -

    - 88 - mf 6990dn - agoris c935 12 - pc functions cover page the cover page is part of a faxed document automatically generated by your machine in which information concerning the sender, the recipient, the send date and time, comments, etc., appear. This page can be sent alone or as the first page o...

  • Page 89: 12 -

    Mf 6990dn - agoris c935 - 89 - 12 - pc functions 2 add the recipients to the list of recipients. Click on the tab advanced options and select the resolu- tion fine as indicated below: 3 click on to save the background image. > the background image is created in the folder c:\pro- gram files\companio...

  • Page 90: 12 -

    - 90 - mf 6990dn - agoris c935 12 - pc functions 4 to add a field: - select the field you want to insert by checking the available fields. A stamp appears as the mouse cursor. - click on the location in the template where you want to insert the field. - you can move or enlarge the field as required....

  • Page 91: 12 -

    Mf 6990dn - agoris c935 - 91 - 12 - pc functions uninstalling the drivers switch on your pc. Open an administration session. Depending on the installation method used, select the appropriate uninstall mode: • if you installed the drivers using the companion suite pro software, consult the section un...

  • Page 92: 13 -

    - 92 - mf 6990dn - agoris c935 13 - maintenance and incidents maintenance and incidents maintenance general information in order to maintain your machine in good working order, it is recommended to periodically clean the inside. Normal use of the machine, requires the following rules to be respected...

  • Page 93: 13 -

    Mf 6990dn - agoris c935 - 93 - 13 - maintenance and incidents cleaning the scanner read devices if one or several vertical lines appear on copies, clean the scanner window. 1 open the flatbed scanner cover by folding it back until it is maintained in the vertical position. 2 clean the two transparen...

  • Page 94: 13 -

    - 94 - mf 6990dn - agoris c935 13 - maintenance and incidents 3 close the main paper tray. Cleaning the paper feed rollers in the manual feeder 1 open the manual feeder. 2 press the centre of the sheet compression flap until the locking tabs (white) on the right and left are re- leased. 3 clean the ...

  • Page 95: 13 -

    Mf 6990dn - agoris c935 - 95 - 13 - maintenance and incidents 4 close the cover of the duplex module. 5 close the manual feeder. Cleaning the paper feed rollers in the additional paper tray 1 open the additional paper tray. 2 clean the paper feed rollers by wiping them with a soft, dry cloth. To cle...

  • Page 96: 13 -

    - 96 - mf 6990dn - agoris c935 13 - maintenance and incidents cleaning the printer's laser lens the printer is equipped with four laser lenses. Clean each one as indicated below. The cleaning bar is fixed to the back of the printer front cover. 1 open the printer front cover and remove the clean- in...

  • Page 97: 13 -

    Mf 6990dn - agoris c935 - 97 - 13 - maintenance and incidents 3 remove the smart card from the reader. Replacing a print unit the machine is equipped with a consumable management system. It indicates when a print unit is nearing the end of its lifespan. The following messages will appear on your mac...

  • Page 98: 13 -

    - 98 - mf 6990dn - agoris c935 13 - maintenance and incidents 6 slide the new waste toner bottle fully into the ma- chine. 7 fold down the left and right handles of the waste toner bottle. 8 turn the waste toner bottle lock to the "locked" po- sition. 9 close the machine front cover. You must now de...

  • Page 99: 13 -

    Mf 6990dn - agoris c935 - 99 - 13 - maintenance and incidents replacing the staple cartridge when the staple cartridge is empty, the message the staple cartridge is empty appears. To replace the staple cartridge: 1 open the cover of the stapling unit. 2 remove the stapling unit. 3 remove the stapler...

  • Page 100: 13 -

    - 100 - mf 6990dn - agoris c935 13 - maintenance and incidents replacing the feeder shoe replace the feeder shoe on the autofeed scanner when the machine displays the message the scanner feeder is at the end of its life: replace it . After replacing, you must declare the replacement of this consumab...

  • Page 101: 13 -

    Mf 6990dn - agoris c935 - 101 - 13 - maintenance and incidents considerations for removing paper jams remember the following indications when you try to remove a paper jam: • if paper jams occur frequently, try using another type of paper, replacing the paper with paper from another ream, airing the...

  • Page 102: 13 -

    - 102 - mf 6990dn - agoris c935 13 - maintenance and incidents 3 close the right side cover. 4 open the main paper tray and remove any paper loaded in it. 5 fan the sheets you have removed and smooth the paper on a flat surface. 6 load the sheets into the paper tray with the print surface facing up....

  • Page 103: 13 -

    Mf 6990dn - agoris c935 - 103 - 13 - maintenance and incidents 5 fan the sheets you have removed and smooth the paper on a flat surface. 6 load the sheets into the paper tray with the print surface facing up. 7 close the additional paper tray. Duplex module paper jam 1 open the manual feeder. 2 open...

  • Page 104: 13 -

    - 104 - mf 6990dn - agoris c935 13 - maintenance and incidents 3 remove the paper causing the jam without tearing it. 4 close the fuser unit cover, and lower the two levers holding it down. 5 close the right side cover. Manual feeder and transfer roller paper jam 1 open the right side cover by pulli...

  • Page 105: 13 -

    Mf 6990dn - agoris c935 - 105 - 13 - maintenance and incidents 2 remove the paper causing the jam without tearing it. 3 close the right side cover. Transfer unit paper jam 1 open the upper cover. 2 remove the paper causing the jam without tearing it. 3 close the upper cover. Warning the fuser unit m...

  • Page 106: 13 -

    - 106 - mf 6990dn - agoris c935 13 - maintenance and incidents stapling unit paper jam a paper jam may occur in the following places: • between the transfer unit and the top of the stapling unit; • at the auxiliary output tray; • inside the stapling unit. To remove a paper jam that has occurred betw...

  • Page 107: 13 -

    Mf 6990dn - agoris c935 - 107 - 13 - maintenance and incidents removing staple jams to remove a staple jam: 1 open the cover of the stapling unit. 2 remove the stapling unit. 3 remove the stapler. 4 lift the staple cartridge guide, and remove any jammed staples. 5 replace the guide in its initial po...

  • Page 108: 13 -

    - 108 - mf 6990dn - agoris c935 13 - maintenance and incidents packing and transporting the machine if you wish to transport the machine, use its original packaging. If you do not pack the machine correctly, the warranty may be void. Scanner part 1 press the on/off button to switch off the machine (...

  • Page 109: 14 -

    - 109 - mf 6990dn - agoris c935 14 - troubleshooting troubleshooting the following sections describe problems you may encounter and the corrective actions you can implement to resolve them. Some solutions may require cleaning or replacing certain machine components. If the corrective action suggeste...

  • Page 110: 14 -

    Mf 6990dn - agoris c935 - 110 - 14 - troubleshooting the message the toner cartridge is nearly empty is displayed more than is normal a toner cartridge is defective. Replace the defective toner cartridge with a new toner cartridge. The printed pages are highly charged with toner. See the consumable ...

  • Page 111: 14 -

    - 111 - mf 6990dn - agoris c935 14 - troubleshooting troubleshooting paper jams frequent paper jams in a specific zone mean that this zone requires cleaning, servicing or repair. Frequent paper jams may also occur if you are not using a compatible support. Symptom possible cause solution several she...

  • Page 112: 14 -

    Mf 6990dn - agoris c935 - 112 - 14 - troubleshooting paper is getting stuck in the printer the media is not correctly inserted in the paper tray. Remove the jammed sheets and reload the media correctly into the paper tray (see loading media [ 11]). The paper tray contains too many sheets of paper. R...

  • Page 113: 14 -

    - 113 - mf 6990dn - agoris c935 14 - troubleshooting troubleshooting print quality problems the table and illustrations in this section exhaustively present print quality problems that may occur and the corrective actions you can implement to solve them. If the corrective action suggested does not s...

  • Page 114: 14 -

    Mf 6990dn - agoris c935 - 114 - 14 - troubleshooting pale printing the laser lenses need cleaning. Clean the laser lenses (see cleaning the printer laser lenses [ 96]). The media used is damp. Remove the loaded media and replace it with dry media. One of the toner cartridges is nearly empty. Replace...

  • Page 115: 14 -

    - 115 - mf 6990dn - agoris c935 14 - troubleshooting image not suffi- ciently fixed image is easily smudged the media used is damp. Remove the loaded media and replace it with dry media. The media used is not compatible (format, thickness, type, etc.). Only use compatible media supports (see recomme...

  • Page 116: 14 -

    Mf 6990dn - agoris c935 - 116 - 14 - troubleshooting smart card incidents the table in this section presents problems that may occur reading smart cards and their causes. Horizontal lines or stripes on the image the machine is not resting on a flat surface. Place the machine on a strong, flat surfac...

  • Page 117: 14 -

    - 117 - mf 6990dn - agoris c935 14 - troubleshooting communication failures communication failures may occur when scanning or sending a document. If the communication fails, the machine will automatically reattempt to make the call later. Scanning failure you can: • resend the document immediately b...

  • Page 118: 14 -

    Mf 6990dn - agoris c935 - 118 - 14 - troubleshooting internet codes network codes 19 memory saturated the machine can no longer receive as the memory is full. There are too many unprinted documents or documents waiting to be sent. Print out the documents received and immediately send or delete docum...

  • Page 119: 15 -

    - 119 - mf 6990dn - agoris c935 15 - safety safety safety instructions before connecting your machine, check that the mains plug to which you are connecting the machine complies with the indications on the information label (voltage, current, frequency of electricity network) on the machine. This ma...

  • Page 120: 15 -

    Mf 6990dn - agoris c935 - 120 - 15 - safety position of safety labels on the machine for safety, warning labels have been placed on the machine in the positions indicated below. For your safety, never touch these surfaces when removing a paper jam or replacing the toner cartridge. Power switch symbo...

  • Page 121: 15 -

    - 121 - mf 6990dn - agoris c935 15 - safety regulatory information maschinenläminformations - verordnung - 3.Gpsgv certifications in europe location conditions by choosing an appropriate location, you will preserve the longevity of the machine. Ensure that the selected location has the following cha...

  • Page 122: 15 -

    Mf 6990dn - agoris c935 - 122 - 15 - safety precautions for use take account of the important precautions below when using the machine. Operating environment the following section describes the operating environment required for the machine: • temperature: 10 °c to 35 °c [50 °f to 95 °f] with ambien...

  • Page 123: 15 -

    - 123 - mf 6990dn - agoris c935 15 - safety safety information when using the machine, the following safety precautions must always be respected. Safety during operation to ensure continuous safe operation of your equipment, follow these safety instructions at all times (the list below is non-exhaus...

  • Page 124: 15 -

    Mf 6990dn - agoris c935 - 124 - 15 - safety power supply the plug must remain near the appliance and easily accessible. For the fax or the telephone warning line interfaces are classified tnv-3 in accordance with standard 60950-1. • never use this machine near a water source (for example beside a ba...

  • Page 125: 15 -

    - 125 - mf 6990dn - agoris c935 15 - safety handling toner cartridges the printer uses four toner cartridges: black, yellow, magenta and cyan. Handle toner cartridges with care, avoiding spilling toner on your hands or in the printer. • never place a toner cartridge on its end. Never hold the toner ...

  • Page 126: 15 -

    Mf 6990dn - agoris c935 - 126 - 15 - safety environment preserving the environment is an essential concern of the manufacturer. The manufacturer wishes to operate installations that are environmentally-friendly and has chosen to integrate environmental performance in the whole life cycle of its prod...

  • Page 127: 15 -

    - 127 - mf 6990dn - agoris c935 15 - safety software user license read carefully all the terms and conditions of this license before opening the sealed envelope containing the software. Opening this envelope indicates your acceptance of these terms and conditions. If you do not accept the terms and ...

  • Page 128: 15 -

    Mf 6990dn - agoris c935 - 128 - 15 - safety applicable law this license is subject to french law. Any disputes arising out of the interpretation or performance of this license shall be settled by the courts of paris. Given the permanent evolution in technology, the manufacturer reserves the right to...

  • Page 129: 15 -

    - 129 - mf 6990dn - agoris c935 15 - safety software licenses this product comprises software code developed by third parties, including software code subject to the gnu general public license ("gpl") or gnu lesser general public license ("lgpl"). The terms of the gpl and lgpl, as well as informatio...

  • Page 130: 15 -

    Mf 6990dn - agoris c935 - 130 - 15 - safety 2. You may modify your copy or copies of the program or any portion of it, thus forming a work based on the program, and copy and distribute such modifications or work under the terms of section 1 above, provided that you also meet all of these conditions:...

  • Page 131: 15 -

    - 131 - mf 6990dn - agoris c935 15 - safety of the program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this license would be to refrain entirely from distribution of the program. If any portion of this section is held invalid or...

  • Page 132: 15 -

    Mf 6990dn - agoris c935 - 132 - 15 - safety if the program is interactive, make it output a short notice like this when it starts in an interactive mode: gnomovision version 69, copyright (c) year name of author gnomovision comes with absolutely no warranty; for details type `show w'. This is free s...

  • Page 133: 15 -

    - 133 - mf 6990dn - agoris c935 15 - safety more lax criteria for linking other code with the library. We call this license the "lesser" general public license because it does less to protect the user's freedom than the ordinary general public license. It also provides other free software developers...

  • Page 134: 15 -

    Mf 6990dn - agoris c935 - 134 - 15 - safety this license, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; r...

  • Page 135: 15 -

    - 135 - mf 6990dn - agoris c935 15 - safety e) verify that the user has already received a copy of these materials or that you have already sent this user a copy. For an executable, the required form of the "work that uses the library" must include any data and utility programs needed for reproducin...

  • Page 136: 15 -

    Mf 6990dn - agoris c935 - 136 - 15 - safety sharing and reuse of software generally. No warranty 15. Because the library is licensed free of charge, there is no warranty for the library, to the extent permitted by applicable law. Except when otherwise stated in writing the copyright holders and/or o...

  • Page 137: 15 -

    - 137 - mf 6990dn - agoris c935 15 - safety all versions of a program--to make sure it remains free software for all its users. We, the free software foundation, use the gnu general public license for most of our software; it applies also to any other work released this way by its authors. You can a...

  • Page 138: 15 -

    Mf 6990dn - agoris c935 - 138 - 15 - safety component (kernel, window system, and so on) of the specific operating system (if any) on which the executable work runs, or a compiler used to produce the work, or an object code interpreter used to run it. The "corresponding source" for a work in object ...

  • Page 139: 15 -

    - 139 - mf 6990dn - agoris c935 15 - safety accompanied by the corresponding source fixed on a durable physical medium customarily used for software interchange. B) convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by a written offe...

  • Page 140: 15 -

    Mf 6990dn - agoris c935 - 140 - 15 - safety b) requiring preservation of specified reasonable legal notices or author attributions in that material or in the appropriate legal notices displayed by works containing it; or c) prohibiting misrepresentation of the origin of that material, or requiring t...

  • Page 141: 15 -

    - 141 - mf 6990dn - agoris c935 15 - safety patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version. In the following three paragraphs, a "patent license" is any express agreement or commitment, however denominated, no...

  • Page 142: 15 -

    Mf 6990dn - agoris c935 - 142 - 15 - safety should the program prove defective, you assume the cost of all necessary servicing, repair or correction. 16. Limitation of liability. In no event unless required by applicable law or agreed to in writing will any copyright holder, or any other party who m...

  • Page 143: 16 -

    - 143 - mf 6990dn - agoris c935 16 - characteristics characteristics device type: professional machine, rapid, operating with all group 3 appliances according to uit-t recommendations. Physical characteristics machine dimensions (excluding options): width: 534 mm depth: 526 mm height: 706 mm weight:...

  • Page 144: 16 -

    Mf 6990dn - agoris c935 - 144 - 16 - characteristics multiple copies: 99 pages maximum zoom ranges: 25 % to 400 % scanner type: colour scanner autofeed capacity: 70 sheets (80 g/m²) colour depth: 48 bits resolution: 600 dpi software compatibility: twain, wia maximum paper format: letter print media ...

  • Page 145: 16 -

    - 145 - mf 6990dn - agoris c935 16 - characteristics these specifications may be changed, with a view to their improvement, without notice. Communication fax communication type: pstn, itu t30, g3 type: pstn-super g3 communication speed: in group 3: 33600 / 14400 / 12000 / 9600 / 7200 / 4800 / 2400 b...

  • Page 146: 16 -

    Mf 6990dn - agoris c935 - 146 - 16 - characteristics recommendations for the paper this paragraph contains information concerning the type of support that can be used for printing. • adding paper to the pile may cause double feed. • when removing the paper tray, always take it in both hands to preve...

  • Page 147: 16 -

    - 147 - mf 6990dn - agoris c935 16 - characteristics standard / recycled paper recommendations for use use : media suitable for laser printing such as standard or recycled paper. Do not use the media listed below : • surface-treated media (such as carbon paper or treated colour paper). • carbon-back...

  • Page 148: 16 -

    Mf 6990dn - agoris c935 - 148 - 16 - characteristics thick paper paper is considered to be thick when its weight exceeds 90 g/m² (24 lb). Recommendations for use avoid placing different types of paper (different weights or formats) in the manual feeder as this may risk causing paper jams. Envelopes ...

  • Page 149: 16 -

    - 149 - mf 6990dn - agoris c935 16 - characteristics do not use envelopes: • with self-adhesive flaps. • with adhesive ribbons, metal attachments, clips or removable strips. • with transparent windows. • of thick texture (example: reinforced envelopes). • comprised of fused, volatile, or discolourin...

  • Page 150: 16 -

    Mf 6990dn - agoris c935 - 150 - 16 - characteristics cards before starting printing cards, print out a test on standard paper to check page formatting. Recommendations for use use cards for laser printers. Do not use cards: • coated. • for ink-jet printers. • pre-cut or perforated. • pre-printed or ...

  • Page 151: 16 -

    - 151 - mf 6990dn - agoris c935 16 - characteristics glossy first test the glossy media to be used to ensure acceptable print quality and speed. Recommendations for use avoid mixing glossy media with other media in the manual feeder so as not to create jams. Printable surface each media has its own ...

  • Page 152

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