Sageplan SageTracker Guardian User Manual - page 4
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Good locations to try include a glove compartment, a side map
box, under the dash of a car.
Regional Considerations: Depending upon your service
option, SageTracker can be used anywhere in North America
where GSM service is available. While coverage is improving
almost daily, some of the more remote regions may not have
adequate coverage to operate the device.
Will SageTracker work inside of a garage?
While SageTracker is able to “see” through many common
materials used to build vehicles (i.e. rubber, plastic, glass,
fiberglass, and most composite materials), a garage ceiling and
roof are generally enough to keep SageTracker from
establishing a location fix. If a locate vehicle request is made
while the vehicle is inside a structure that limits GPS satellite
visibility, it will report the last know location of the vehicle.
How long does a Locate Vehicle request take?
The typical response time is less than one minute.
Which Browsers can I use with SageTracker?
SageTracker has been verified to work with Internet Explorer.
Using any other internet browser may lead to unexpected
results.
Is it legal to use SageTracker in my area?
Due to the wide variability of state and local regulations, our
company is unable to provide legal advice for a particular
application of SageTracker in any given jurisdiction. It is up to
the user to understand and comply with the laws and
regulations of their area.
I cannot log into my account, what’s wrong?
Verify that your browser is set to allow third party cookies, and
that all pop-up blockers are disabled. If you are using a
browser that cannot be configured to accept third party
cookies, try using our alternate vehicle tracking website at
http://guardian.sagetracker.com.
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Where to get help
Log onto www.sagetracker.com, click on “My Site”, enter your
username and password and click on “Help”. Many topics are
covered on this site.
SageTracker Technical Support Hours
Monday through Friday
9:00 a.m. to 6:00 p.m. Central Time
Contact Information
Email:
support@sagetracker.com
Phone: 1-512-535-5248
We are interested in your feedback on the device and how we
can improve our manual. Thank you for your patronage. Please
feel free to contact us with any questions or comments.
Sageplan, Inc.
807 Brazos Street
Suite 910
Austin, TX 78701
(512) 535-5248
www.sageplan.com
www.sagetracker.com