Sam4s ER-230EJ Operating And Programming Manual

Manual is about: Electronic cash register

Summary of ER-230EJ

  • Page 1

    Sam4s er-230ej electronic cash register operating and programming manual all specifications are subject to change without notice..

  • Page 2

    Attention the product that you have purchased contains a rechargeable lithium battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system. Check with your local solid waste officia...

  • Page 3: Precaution Statements

    Precaution statements follow these safety, servicing and esd precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 safety precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstall...

  • Page 4

    1-2 servicing precautions warning: first read the-safety precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. Warning: an electrolytic capacitor installed with the wrong polarity mig...

  • Page 5: Contents

    Sam4s er-230ej manual contents • 5 contents introduction 11 about the er-230ej ................................................................................................................ 11 using this manual ..........................................................................................

  • Page 6

    6 • contents sam4s er-230ej manual waste ......................................................................................................................... 41 shifting or exempting tax ....................................................................................................... 42 s...

  • Page 7

    Sam4s er-230ej manual contents • 7 z reports ................................................................................................................................. 72 reset electronic journal ....................................................................................................

  • Page 8

    8 • contents sam4s er-230ej manual cash ...................................................................................................................... 120 charge 1-8 .......................................................................................................... 121 cheque ...........

  • Page 9

    Sam4s er-230ej manual contents • 9 groups ................................................................................................................................... 164 day .........................................................................................................................

  • Page 11: Introduction

    Sam4s er-230ej manual introduction • 11 introduction about the er-230ej congratulations! You have selected a very flexible electronic cash register designed for years of reliable service. Er-230ej will fit many shops, providing fast transaction processing, security, and detailed sales information. T...

  • Page 12: Using This Manual

    12 • introduction sam4s er-230ej manual using this manual this manual provides you with a means to use your sam4s cash register to its fullest potential. It is divided into seven sections: 1. "getting started" on page 23 provides quick start steps to help you get up and running for basic application...

  • Page 13

    Sam4s er-230ej manual introduction • 13 identifying components & connections identifying components customer rear display operator display mutil_line 16-character blue backlit lcd mode key on the keyboard external sd card (optional) receipt printer 2 inch keyboard raised keyboard with 12 plu keys.

  • Page 14

    14 • introduction sam4s er-230ej manual inserting of external sd card the sd slot is located in the printer compartment. Remove the printer cover. Remove the security screw to access the slot. Insert or remove the sd card..

  • Page 15

    Sam4s er-230ej manual introduction • 15 connections the serial port can be connected to pc, scanner, kitchen printer and pole display. The usb (device and host) port can be connected to pc, scanner or memory. If you want to know more details, see page on 96 for usb specification. ..

  • Page 16

    16 • introduction sam4s er-230ej manual programmable features memory allocation system supports:  over 6,000 price look ups (plus) are available  up to 99 clerks with separate report totals  up to 99 plu group totals  up to 2 price levels for each plu  electronic journal up to 5 plu modifier ke...

  • Page 17: Display

    Sam4s er-230ej manual introduction • 17 display the operator display of er-230ej comes with a 2 line 16-character blue backlit lcd. As items are registers, the item description will display on the first line; price and quantity information will display on the second line. Additional information and ...

  • Page 18

    18 • introduction sam4s er-230ej manual program mode (p) program mode 1.Plu press the ↑ key and ↓ key to select menu and press the cash key to confirm. Service mode (s) service mode 1. Self test press the ↑ key and the ↓ key to select menu and press the cash key to confirm..

  • Page 19: Printer/printers

    Sam4s er-230ej manual introduction • 19 printer/printers if you want to know installing the paper, see the page on “24” for “installing the paper”. Printer specifications paper 58mm thermal paper (2 inch) paper loading: drop-in loading paper diameter: 50 Ø_max print speed: normal 50mm/s max 70mm/s p...

  • Page 20: Mode Key

    20 • introduction sam4s er-230ej manual mode key mode select method the mode key can be changed by either pressing the key until the indicator is shown under the correct mode on the display • to select register press the mode key until the display shows an indicator under reg mode fast track method ...

  • Page 21: Keyboards

    Sam4s er-230ej manual introduction • 21 keyboards programmable key locations are shown with a bold outline. Er-230ej keyboard versions 11 cheque ( ↓ ) conv1 12 charge2 (↑ ) charge 1 10 subtotal po mode clerk cash 7 3 6 5 8 4 9 8 3 2 ra #/ns huhuhu x/time plu 2 5 6 00 3 9 . 00 1 4 +% error corr 7 - r...

  • Page 22: Initial Clear

    22 • introduction sam4s er-230ej manual initial clear caution: do not share this information with unauthorized users. This procedure will not affect register programming, or clear previously stored totals in ram memory. The initial clear function allows you to exit any register activity and return t...

  • Page 23: Getting Started

    Sam4s er-230ej manual getting started • 23 getting started quick start steps sam4s ecrs are designed to work out-of-the-box. You can sign on a clerk, enter amounts and finalize a sale. Most functions are active and ready to use. Use the quick start instructions provided here to prepare your er-230ej...

  • Page 24: Installing The Paper

    24 • getting started sam4s er-230ej manual installing the paper installing the paper 1. Remove the printer cover. 2. Lift up to open the paper cover. 3. Ensure that the paper is being fed from the bottom of the roll and then close the paper cover slowly until it locks firmly. 4. Pass the leading edg...

  • Page 25: Clearing Memory

    Sam4s er-230ej manual getting started • 25 clearing memory before you use your er-230ej ecr for the first time, you must perform a memory all clear to insure that all totals and counters are cleared and that the default program is installed. Caution: the procedures described in this area are securit...

  • Page 26

    26 • getting started sam4s er-230ej manual 8. If you want to finish memory allocation, press cash key until lcd display “are you sure?” message. And if you want to allocate memory area again, press clear key. Repeat the allocation sequence. Default memory allocation specifications allocation item de...

  • Page 27: Operations

    Sam4s er-230ej manual operations • 27 operations introduction er-230ej is designed for easy sale operation. You just need to select numbers and plus for sales operation without any uneccessary work. You can also operate easier by using program mode. Overview the following procedures are done from th...

  • Page 28: Function Key Descriptions

    28 • operations sam4s er-230ej manual function key descriptions keys are listed in alphabetical order. Many of the keys described below are not included on the default keyboard. See “function key assignment” on page 79 to add or change programmable keys. Function key description #/ns use as a non-ad...

  • Page 29

    Sam4s er-230ej manual operations • 29 charge (1-8) use to finalize charge sales. Calculates the sale total including tax, finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the charge key. The cash drawer will open only if the amount te...

  • Page 30

    30 • operations sam4s er-230ej manual plu the plu key is used to register price lookups by number entry. Plus can be programmed open or preset, and positive or negative. Price change use to change the price of a plu in register mode. Price inquiry use to display the price of a plu without registerin...

  • Page 31: Clerk Operations

    Sam4s er-230ej manual operations • 31 clerk operations the number of clerks available is determined by memory allocation. (the default configuration provides 10 clerks.) see “allocation” in the "service mode " chapter to set the number of clerks as well as other memory variables. You can choose a di...

  • Page 32: Item Registrations

    32 • operations sam4s er-230ej manual item registrations all registrations are accumulated into plus. Keyboard plus are fixed keys on the keyboard (like traditional department keys) that access specific plus. Traditional code-entry plus can also be registered by entering the plu number and pressing ...

  • Page 33

    Sam4s er-230ej manual operations • 33 open keyboard plu entry 1. Enter an amount on the ten-key pad. Do not use the decimal key. For example, for £2.99, enter: 2 9 9 2. Press a plu key. For example, press plu 1: 1 thank-you call again 23/11/2015 mon 08:33 plu1 t1 £2.99 tax1 £0.18 total £3.17 cash £3...

  • Page 34

    34 • operations sam4s er-230ej manual keyboard plu repeat entry open or preset price plus can be repeated as many times as necessary by pressing the same plu again. The number of times the item is repeated is shown on the display. 1. Enter an amount on the ten-key pad. Do not use the decimal key. Fo...

  • Page 35

    Sam4s er-230ej manual operations • 35 keyboard plu multiplication with decimal point if you are selling items by weight, or if you are selling yard goods, you can multiply a fraction of a unit. 1. Enter the amount with the decimal point; press the x/time key. For example, for 3.75 pounds of produce,...

  • Page 36

    36 • operations sam4s er-230ej manual single item keyboard plu single item plus automatically total as a cash sale immediately after registration. Use single item plus for speedy one item sales. For example if you are selling admission tickets, and all ticket sales are one item sales, you can use an...

  • Page 37

    Sam4s er-230ej manual operations • 37 preset price code entry plu 1. Enter the plu number; press the plu key. Example, enter: 1 plu thank-you call again 23/11/2015 mon 08:33 plu1 £1.29 total £1.29 cash £1.29 clerk 01 000011 00001 code entry plu multiplication when several of the same items are to be...

  • Page 38

    38 • operations sam4s er-230ej manual split pricing code entry plu when items are priced in groups, i.E. 3 for £1.00, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased; press the x/time key. For example, enter: 2 x/time 2. Enter th...

  • Page 39

    Sam4s er-230ej manual operations • 39 modifier key pressing a modifier key alters the next plu registered, either by changing the code number of the plu so that a different item is registered, or by just adding the modifier descriptor and registering the same plu. See "modifier 1-5" in the "program ...

  • Page 40

    40 • operations sam4s er-230ej manual price level key if you choose to use the price level feature, you must allocate memory for each level. See “allocation” in the "service mode " chapter. Note that the default program selects one price level. You must also place price level keys on the keyboard. S...

  • Page 41

    Sam4s er-230ej manual operations • 41 promo the promo key allows you to account for promotional items, as in "buy two, and get one free". Pressing this key will remove an item's cost from the sale, and the promo item will not be added to the plu sales total, but it is added to the item sales counter...

  • Page 42: Shifting Or Exempting Tax

    42 • operations sam4s er-230ej manual shifting or exempting tax shifting tax plus can be programmed to automatically add the appropriate tax or taxes. Occasionally, you may need to sell a normally taxable item without tax, or a normally non-taxable item with tax. You can perform this tax shifting wi...

  • Page 43

    Sam4s er-230ej manual operations • 43 exempting tax occasionally, you may need to exempt tax from an entire sale. For example, you might remove all state and local taxes when you sell merchandise to a church or charitable institution. You can exempt tax by using the tax shift keys and the subtotal k...

  • Page 44

    44 • operations sam4s er-230ej manual exempting tax with the tax exempt key you can program the tax exmt function to remove all or selected taxes. 1. Enter an amount on the ten-key-pad. Do not use the decimal key. For example, for £2.99, enter: 2 9 9 2. Press a taxable plu key. For example, press pl...

  • Page 45: Percent Key Operations

    Sam4s er-230ej manual operations • 45 percent key operations a total of five % functions are available. (%1) is located on the default keyboard of the er-230ej. Each function is individually programmable to add or subtract, from an individual item or from a sale total, amounts (coupons) or percentag...

  • Page 46

    46 • operations sam4s er-230ej manual percent on sale total the percent can be an open or preset amount. In this example an open percentage surcharge of 15% is applied. 1. Register the items you wish to sell. 2. Press the subtotal key: subtotal 3. Enter the percentage, press the appropriate discount...

  • Page 47

    Sam4s er-230ej manual operations • 47 coupon on item (store coupon) when programmed as "amount", "item", "open" and "negative", a % key will perform a coupon against an item (or store coupon.) in this case, you must press the plu (or enter the plu number) of the plu you wish the coupon to be subtrac...

  • Page 48: Voids And Corrections

    48 • operations sam4s er-230ej manual voids and corrections error correction (void last item) this function corrects the last item entered. 1. Register the item you wish to sell. 2. Press the error corr key: error corr thank-you call again 23/11/2015 mon 08:33 plu1 t1 £2 29 plu2 £1.29 err corr -----...

  • Page 49

    Sam4s er-230ej manual operations • 49 cancel the cancel key allows you to stop any transaction. Anything registered within the transaction before the cancel key is pressed is automatically corrected. The cancel key can be deactivated through programming, see "function key programming" in the "progra...

  • Page 50: No Sale Operations

    50 • operations sam4s er-230ej manual no sale operations open drawer the #/no sale key will open the cash drawer when you have not already started a transaction. The no sale function can be disabled or placed under manager control through programming, see "function key programming" in the "program m...

  • Page 51

    Sam4s er-230ej manual operations • 51 received on account operations you can use one of the received on accountfunctions (ra1-ra3) to accept cash or cheques into the cash drawer when you are not actually selling merchandise. For example, use received on accountto accept payments for previously sold ...

  • Page 52: Paid Out Operations

    52 • operations sam4s er-230ej manual paid out operations you can use the paid out function to track cash or cheques paid out or to record loans from the cash drawer. 1. Press one of the paid out keys (po1- po3). Po1 2. Enter the amount of cash paid out, press cash. Cash 0 0 0 1 3. Enter the cheque ...

  • Page 53: Totaling And Tendering

    Sam4s er-230ej manual operations • 53 totaling and tendering there are ten tender functions available to categorize sales. Cash and cheque are individual keys on the keyboard. Depending upon how your register is programmed you might find charge keys as individual function keys on the keyboard. Total...

  • Page 54

    54 • operations sam4s er-230ej manual tendering a cash sale 1. Register the items you wish to sell. 2. Enter the amount tendered by the customer. For example, for £20.00 enter: 0 0 0 2 3. Press cash: cash 4. The display will indicate the total amount of the cash tendered and the change due, if any. ...

  • Page 55

    Sam4s er-230ej manual operations • 55 totaling a charge sale use the charge keys to track charge or credit card sales. See "function key programming" in the "program mode " chapter to change the descriptors for the charge tender functions. For example, you can use charge 1 to track visa card sales. ...

  • Page 56

    56 • operations sam4s er-230ej manual split tender split tendering is paying for one transaction by more than one payment method. For example, a £20.00 sale could be split so £10.00 is paid in cash, and the remaining £10.00 is paid by a cheque. If necessary, you can make several different payments. ...

  • Page 57

    Sam4s er-230ej manual operations • 57 post tender post tendering means computing change after the sale has been totaled and the drawer is open. This feature is useful when a customer changes the amount of the tender or when a "quick change artist" confuses a clerk. Normally, this function is not all...

  • Page 58

    58 • operations sam4s er-230ej manual currency conversion if you normally accept currency from neighboring nations, you can program the er-230ej to convert the subtotal of a sale to the equivalent cost in the foreign currency. You can set up to four separate conversion functions for different foreig...

  • Page 59: Not Found Plu

    Sam4s er-230ej manual operations • 59 not found plu note: the “system” of "options programming" in the "program mode " chapter. “enable not found plu” must be set to yes to allow this function. The “not found plu” feature is available for use when an optional scanner is used to input plus. If an ite...

  • Page 60

    60 • operations sam4s er-230ej manual not found plu list managers will typically use the “not found plu list” as a tool to update the plu file. A list of up to 50 not found plu items can be retained in the list. When capacity is reached, you must reset not found plu list. To run a not found plu list...

  • Page 61: Manager Mode (X Mode)

    Sam4s er-230ej manual manager mode (x mode) • 61 manager mode (x mode) introduction all management functions take place with the manager mode. Some register operations may be programmed to require the manager mode in order to operate. Overview the following procedures are done from the manager mode(...

  • Page 62: Manager Mode/report Mode

    62 • manager mode (x mode) sam4s er-230ej manual manager mode/report mode manager mode allowed only with manager control can be performed. 1. Move to the manager mode to display the manager mode screen: manager mode 0.00 2. Press cash to display the report mode. X mode 1. X reports 2. Declaration 3....

  • Page 63: X Reports

    Sam4s er-230ej manual manager mode (x mode) • 63 x reports x reports read, but do not reset, totals and counters within a report. 1. Press cash to display the x mode. 2. From the x mode screen press 1 and cash to select x reports: x reports 1. Financial 3. Press the ↑ key and the↓ key to select menu...

  • Page 64: Electronic Journal Operation

    64 • manager mode (x mode) sam4s er-230ej manual electronic journal operation an electronic journal feature is available on the er-230ej. The electronic journal captures the sales journal in the register memory. If you intend to use the electronic journal, you must allocate sufficient memory (see “a...

  • Page 65: Declaration

    Sam4s er-230ej manual manager mode (x mode) • 65 declaration cash declaration is the process of counting and reporting media in drawer before a report is taken. "enforce cash declaration" is an option that requires to the operator to declare amounts of media in the drawer before a financial, clerk, ...

  • Page 66: Flash Report

    66 • manager mode (x mode) sam4s er-230ej manual flash report you can view flash report on screen. 1. Press cash to display the x mode. 2. From the x mode menu press 3 and cash to display the flash report. The cash drawer opens. Gross sales 0.00 3. At the flash report screen, press ↑ key to view pre...

  • Page 67: Stock Entry

    Sam4s er-230ej manual manager mode (x mode) • 67 stock entry note: before program plu stock, ‘inventory item’ option set as ‘y’ in plu programming. 1. Press cash to display the x mode. 2. From the x mode menu, press 5 and cash for stock entry. Stock entry 1. Program one plu 3. To program stock, pres...

  • Page 68

    68 • manager mode (x mode) sam4s er-230ej manual 6. Enter the stock quantity you wish to add/subtract/replace, and press cash. Note that stock is kept in decimal units and you must enter new or additional stock to two digits beyond the decimal. For example, type 1 0 0 0 to enter ten units of invento...

  • Page 69: Save Report Sd

    Sam4s er-230ej manual manager mode (x mode) • 69 save report sd you can save report file as csv format or rep format. Please refer to ‘sd card operation’ of service mode programming. Receipt on / off you can turn the register printer to an on or off condition. In the off condition transactions will ...

  • Page 71: Z Mode

    Sam4s er-230ej manual z mode • 71 z mode z mode 1. Move to the z mode to display the z mode menu: z mode 1. Z report z mode 1. Z report 2. Reset e.J. 3. Not found plu.

  • Page 72: Z Reports

    72 • z mode sam4s er-230ej manual z reports 1. From the z mode menu press 1 and cash to select z reports: z reports 1. Financial 2. Press the ↑ key and the↓ key to select menu and press the cash key to confirm. Z reports 1. Financial 2. Time 3. Plu 4. Clerk 5. Group 6. Mix & match 7. Stock 3. When a...

  • Page 73: Reset Electronic Journal

    Sam4s er-230ej manual z mode • 73 reset electronic journal an electronic journal feature is available on the er-230ej. The electronic journal captures the sales journal in the register memory. If you intend to use the electronic journal, you must allocate sufficient memory (see "allocation" " in the...

  • Page 75: Service Mode

    Sam4s er-230ej manual service mode • 75 service mode introduction er-230ej provides back-up functions of all reports and pgms. Moreover, you could initialize the memory to factory default. You need to register the setting with this service mode in case you connect er-230ej with external printer or s...

  • Page 76: Service Mode

    76 • service mode sam4s er-230ej manual service mode 1. Press 9 mode to select the service mode to display the service mode menu: service mode 1. Self test 2. Press the ↑ key and the↓ key to select menu and press the cash key to confirm. Service mode 1. Self test 2. Memory clear 3. Allocation 4. Key...

  • Page 77: Self Test

    Sam4s er-230ej manual service mode • 77 self test various components of the er-230ej are tested by using this program. 1. From service mode menu press 1 and cash to display the self test menu: self test 1. Batch test 2. Printer 3. Display 4. Keyboard 5. Interface 6. Rtc 7. Battery 2. Press the ↑ key...

  • Page 78

    78 • service mode sam4s er-230ej manual clear totals this selection clears all totals and counters, including the grand total. Clear grand total this selection clears only the grand total. Clear plu file this selection clears the entire plu file, including totals, counters and programming. Clear pri...

  • Page 79: Function Key Assignment

    Sam4s er-230ej manual service mode • 79 function key assignment any programmable key location may be reprogrammed with a function from the list of available functions on page 80 of this manual. The default program installs the functions as they are shown with the standard key legends. To change the ...

  • Page 80

    80 • service mode sam4s er-230ej manual function key codes code function code function code function 001~300 nlu 1~nlu 300 357 return 396 clerk 1 301~309 numeric 1~9 358 modifier 1 397 clerk 2 311 double zero 359 modifier 2 398 clerk 3 312 decimal 360 modifier 3 399 clerk 4 310 zero 361 modifier 4 4...

  • Page 81: Define Port (Serial, Usb)

    Sam4s er-230ej manual service mode • 81 define port (serial, usb) serial port setting 1. At the service mode, press 5 and cash for serial programming. The port selection screen displays: define port 1. Port 1 define port 1. Port 1 2. Port 2 3. Usb type 4. Scan 2. Enter the digit (1-4) corresponding ...

  • Page 82

    82 • service mode sam4s er-230ej manual serial port settings screen program notes option description baud rate select 1200, 2400, 4800, 9600, 19200, 38,400, 57,600, or 115,200 from the screen, 9600 is default. Parity select none, even or odd, none is default. Data bits select 8 or 7 from the screen,...

  • Page 83: Ecr Setup

    Sam4s er-230ej manual service mode • 83 ecr setup 1. From service mode, press 6 and cash for ecr setup screen displays: ecr setup 1. Rom info 2. Press the ↑ key and the ↓ key for selecting value. Press cash to confirm the option value and return menu. Ecr setup 1. Rom info 2. Print density 3. Lcd co...

  • Page 84: Version Information

    84 • service mode sam4s er-230ej manual version information this selection displays the version, check sum and date of the flash rom. You may be asked to check your flash rom version if you contact your dealer for assistance. 1. At the service mode, press the 6 and cash key for ecr setup. Ecr setup ...

  • Page 85: Sd Card Operation

    Sam4s er-230ej manual service mode • 85 sd card operation utilities in this program include: program backup & restore report save pre-image logo loading & save post-image logo loading & save flash rom update can also be done by sd card or through a serial connection to a pc. Note: the sd slot is loc...

  • Page 86

    86 • service mode sam4s er-230ej manual note: if you are using an sd card for the first time . . . Note: sd cards must be formatted as fat 32. Caution: formatting the sd card will clear all data on the sd card and prepare it for use. 1. Start windows explorer. 2. Select the sd card drive, right clic...

  • Page 87

    Sam4s er-230ej manual service mode • 87 program backup and load you can use an sd flash memory card to backup and load (restore) the full program. Note: the program data is saved in a separate folder on the sd card named with the store. Note that the default store name is “store001”. See page 133 fo...

  • Page 88

    88 • service mode sam4s er-230ej manual restore program from the sd card caution: memory allocation must be set the same as the saved program. Be sure to print out the memory allocation so that it can be re-entered before restoring the program. 1. Set the store name to match the name of the store fo...

  • Page 89

    Sam4s er-230ej manual service mode • 89 to save reports 1. Move to the service mode. 2. From the service mode menu, select “7.Program backup”. 3. From the program backup menu select “1.Sd”. 4. From the sd menu select “3.Report save”. 5. Select type csv format (for excel) or rep format (for pc utilit...

  • Page 90

    90 • service mode sam4s er-230ej manual load/save receipt images you can load a preamble and postamble image on your receipt. Before loading, the images must be converted by the pc utility to .Img format. After conversion, they can be loaded directly by connecting a pc to the er-230ej or by copying ...

  • Page 91

    Sam4s er-230ej manual service mode • 91 copy the images to an sd card the pc utility will create two image files: userpre.Img userpost.Img they will be located in your pc at: c:\mydocuments\espresso\storename\register name\image copy the mages to the following path on your sd card: sd\\er-230ej\stor...

  • Page 92

    92 • service mode sam4s er-230ej manual flash rom updates the er-230ej register software is loaded in flash rom. This program may occasionally be updated by the manufacturer. Your sam4s dealer can update the software if necessary. The flash rom can be loaded through a pc or by sd card. Caution: flas...

  • Page 93

    Sam4s er-230ej manual service mode • 93 12. Power the register off. The flash rom update is complete. 13. Remove the sd card from the register. 14. Perform a memory all clear on the ecr. The ecr is now ready to program or to load a previously saved end-user program..

  • Page 94

    94 • service mode sam4s er-230ej manual flash rom update by pc update files to complete the firmware update, you will be supplied with the following files: download.Exe (the update utility program) binary file pc connection cable you must use port #1. Use the following cable: register rj-45 com 1 to...

  • Page 95

    Sam4s er-230ej manual service mode • 95 8. Select boot area only in the select one option buttons. 9. Press ok button. The download takes about 30 seconds; the scroll bar will track the progress of the download. At the ecr, the display will flash slowly while the update is taking place. 10. When com...

  • Page 96: Usb Operation

    96 • service mode sam4s er-230ej manual usb operation utilities in this program include: program backup & restore report save pre-image logo loading & save post-image logo loading & save 1. At the service mode, press 7 and cash for program backup operation. 2. Press 2 and cash for sd operation. He u...

  • Page 97

    Sam4s er-230ej manual service mode • 97 program backup and load you can use an usb flash memory card to backup and load (restore) the full program. Note: the program data is saved in a separate folder on the usb memory named with the store. Note that the default store name is “store001”. See page 13...

  • Page 98

    98 • service mode sam4s er-230ej manual restore program from the usb memory caution: memory allocation must be set the same as the saved program. Be sure to print out the memory allocation so that it can be re-entered before restoring the program. 1. Set the store name to match the name of the store...

  • Page 99

    Sam4s er-230ej manual service mode • 99 to save reports 1. Insert the usb memory in the register’s usb port. 2. Move to the service mode. 3. From the service mode menu, select “7.Program backup”. 4. From the program menu, select “2.Usb”. 5. From the usb menu select “3.Report save”. 6. The register w...

  • Page 100

    100 • service mode sam4s er-230ej manual use the pc utility to convert the image see page on 90 for detail. Copy the images to an usb memory the pc utility will create two image files: userpre.Img userpost.Img they will be located in your pc at: c:\mydocuments\espresso\storename\register name\image ...

  • Page 101: Program Mode

    Sam4s er-230ej manual program mode • 101 program mode introduction er-230ej allows you register sales much faster and with more accuracy. Additionally, you could register numerous clerks and restrict them from accessing to other mode. It is possible to set all options in program mode and you could s...

  • Page 102

    102 • program mode sam4s er-230ej manual descriptor programming methods descriptors can be programmed for plus, function keys, groups, clerks and the logo/messages. Two methods are available to program descriptors, the program overlay method and the descriptor code method. This chapter describes bot...

  • Page 103

    Sam4s er-230ej manual program mode • 103 to program the descriptor “apple” with double (wide) characters type: 6 abc a : dbl p : skip 4 pqr p : skip 4 pqr l : 7 jkl 7 jkl 7 jkl skip e : 10 def 10 def skip note: use the double to toggle to between double and normal size descriptor options. Keyboard o...

  • Page 104

    104 • program mode sam4s er-230ej manual descriptor code method if you customize your keyboard by covering key locations, or by installing double or quad size keys, you will need to program descriptors using the descriptor code method. See “system” of “options programming” on page 133. You must set ...

  • Page 105

    Sam4s er-230ej manual program mode • 105 descriptor code table char. Ç ü é â ä à å ç ê ë code 001 002 003 004 005 006 007 008 009 010 char. è ï î ì Ä Å É æ Æ ô code 011 012 013 014 015 016 017 018 019 020 char. ö ò û ù ÿ Ö Ü ▪ ₤ ¥ code 021 022 023 024 025 026 027 028 029 030 char. € space ! " # £ % ...

  • Page 106: Program Mode Menu

    106 • program mode sam4s er-230ej manual program mode menu 1. Press 6 mode to select the program mode. The program mode menu displays. Program mode 1. Plu 2. Press the ↑ key and the↓ key to select menu and press the cash key to confirm. Program mode 1. Plu 2. Group 3. Function key 4. Options 5. Empl...

  • Page 107: Plu Programming

    Sam4s er-230ej manual program mode • 107 plu programming to accommodate upc scanning, each plu can be given an identifying number up to 14 digits in length. 1. At the program mode, press 1 and cash for plu programming. The plu programming screen displays: plu 1. Add/change 2. Delete 3. Plu stock 4. ...

  • Page 108

    108 • program mode sam4s er-230ej manual 3. Enter from plu number and cash to display to plu# screen: enter from plu # 1 enter to plu# 20 4. Enter to plu number and cash to display plu options. 5. Refer to "plu options - reference information" on page 108 to make program entries or changes, press th...

  • Page 109

    Sam4s er-230ej manual program mode • 109 option entry description negative item y or n select y to register items that subtract, rather than add to the sale total. Hash y or n items designated with hash status add to the current sale, but do not add to the registers grand total. Hash items may or ma...

  • Page 110

    110 • program mode sam4s er-230ej manual option entry description mix&match# 0-99 enter a value (1-99) to indicate the number of the preprogrammed mix&matc table. Enter 0 to disable link plu 14 digit maximum if you wish the registration of this plu to automatically cause the registration of another ...

  • Page 111

    Sam4s er-230ej manual program mode • 111 delete plu note: before a plu can be deleted, all report information must be cleared. It may be necessary to run a z1 and z2 plu report, and if the plu is an inventory item, you must change the stock to zero. If plus had been registered by using the not found...

  • Page 112

    112 • program mode sam4s er-230ej manual plu stock note: before program plu stock, ‘inventory item’ option set as ‘y’ in plu programming. 1. From the plu programming screen, press3 and cash to display the plu stock screen: plu stock 1. One 2. Range 2. Select the plu or plus you wish to program one o...

  • Page 113

    Sam4s er-230ej manual program mode • 113 nlu code# program nlus are fixed keys on the keyboard (like traditional department keys) that access specific plus. On the default keyboard the plu# assigned to the nlu key is the same, i.E. Nlu key number one is plu #1. However, with this program, you can as...

  • Page 114: Group Programming

    114 • program mode sam4s er-230ej manual group programming up to 99 groups (the exact number is determined by memory allocation) are available to summarize plu sales. Group totals appear on reports, so that you can track sales of different types of items. The group descriptors programmed here will r...

  • Page 115

    Sam4s er-230ej manual program mode • 115 group programming - reference information option entry description desc alpha numeric 24 character you can program a descriptor for each group. Type the descriptor using the program overlay or by using the descriptor code method (see page 102.). The overlay i...

  • Page 116: Function Key Programming

    116 • program mode sam4s er-230ej manual function key programming 1. From the program mode, press 3 and cash for function key. The function key program screen displays: function key 1. Function key 2. Press 1 and cash to select function key menu. Enter func.Key to be programmed 3. Press the function...

  • Page 117

    Sam4s er-230ej manual program mode • 117 #/ns #/ns function options option entry description desc1 alpha numeric 24 character you can program a unique descriptor for the no sale function. The default descriptor is nosale. Desc2 alpha numeric 24 character you can program a unique descriptor for the n...

  • Page 118

    118 • program mode sam4s er-230ej manual %1 -%5 %1 -%5 function options option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptors are % 1-4. Amount:y %:n y or n select y if you wish for this key to apply an amount (as in a coupon). Select n...

  • Page 119

    Sam4s er-230ej manual program mode • 119 allow multiple amount discount (coupon) without subtotal entry y or n if you set a % key to be used for vendor coupons (i.E. Amount, negative and sale status) then choose y to allow the function to be operated multiple times, without requiring the subtotal ke...

  • Page 120

    120 • program mode sam4s er-230ej manual cancel cancel key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptor is cancel. Halo 7 digit amount you can limit errors by setting the maximum amount that can be used with this f...

  • Page 121

    Sam4s er-230ej manual program mode • 121 charge 1-8 charge 1-8 key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptors are charge 1-8. Halo 7 digit amount you can limit errors by setting the maximum amount that can be te...

  • Page 122

    122 • program mode sam4s er-230ej manual cheque cheque key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptor is cheque. Halo 7 digit amount you can limit errors by setting the maximum amount that can be tendered. "0" me...

  • Page 123

    Sam4s er-230ej manual program mode • 123 currency conversion 1-4 currency exchange rate programming examples note: foreign currency exchange rates can be stated as “foreign currency in dollars”, or “dollars in foreign currency”. Use the rate stated in “dollars in foreign currency” when you are progr...

  • Page 124

    124 • program mode sam4s er-230ej manual error correct error correct key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptor is errcorr. Halo 7 digit amount you can limit errors by setting the maximum amount that can be u...

  • Page 125

    Sam4s er-230ej manual program mode • 125 return return key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptor is mdse return. Halo 7 digit amount you can limit errors by setting the maximum amount that can be used with t...

  • Page 126

    126 • program mode sam4s er-230ej manual digit (0-9) with a value of 1, then pressing this modifier key prior to the registration of plu #17 will result in the registration of plu #1017. Paid out 1-3 paid out 1-3 key program notes option entry description desc alpha numeric 24 character you can prog...

  • Page 127

    Sam4s er-230ej manual program mode • 127 recd on acct 1-3 recd on acct 1-3 key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptors are ra 1-3. Halo 7 digit amount you can limit errors by setting the maximum amount that c...

  • Page 128

    128 • program mode sam4s er-230ej manual tax exempt tax exempt key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptor is taxexmt. Exempt tax 1 exempt tax 2 exempt tax 3 exempt tax 4 y or n select y or n for each tax to d...

  • Page 129

    Sam4s er-230ej manual program mode • 129 waste waste key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptor is waste. Halo 7 digit amount you can limit errors by setting the maximum amount that can be used with this func...

  • Page 130

    130 • program mode sam4s er-230ej manual alpha text alpha text key program notes option entry description desc alpha numeric 24 character you can program a unique descriptor. The default descriptor is alpha text. Print on kp y or n select y to print text on kitchen printer. Print on receipt y or n s...

  • Page 131: Macro Key Programming

    Sam4s er-230ej manual program mode • 131 macro key programming macro keys may be programmed to record, and then later perform, up to 50 keystrokes. For example, a macro key could be set to tender (preset tender) a common currency, such as £5 into the cash key. Use this program to record keystrokes f...

  • Page 132: Options Programming

    132 • program mode sam4s er-230ej manual options programming 1. At the program mode, press 4 and cash for options programming. The options screen displays: options 1. System 2. Press the ↑ key and the↓ key to select menu and press the cash key to confirm. Options 1. System 2. Print 3. Report 4. Tax ...

  • Page 133

    Sam4s er-230ej manual program mode • 133 options - reference information system options option entry description beeper active y or n select n for a silent keyboard. Beeper active in battery mode y or n select n for a silent keyboard and alarm in battery mode. Clerk entry push, code select push for ...

  • Page 134

    134 • program mode sam4s er-230ej manual option entry description allow mulptiple receipt y or n set to y if you wish to issue more than one copy of a transaction receipt. Deactivate split pricing y or n if n, both multiplication and split pricing calculations can be done with the x/time key. If y, ...

  • Page 135

    Sam4s er-230ej manual program mode • 135 option entry description modifier: pop-up item, pop-up sale, stay down a modifier key alters the next plu registered, either by changing the code number of the plu so that a different item is registered, or by adding the modifier descriptor and not changing t...

  • Page 136

    136 • program mode sam4s er-230ej manual option entry description use x/z/p/s mode password y or n select y to be password protected to provide management restriction in x, z, program(p) and service(s) mode. Printer paper sensor active y or n a built in paper sensor determines whether paper is curre...

  • Page 137

    Sam4s er-230ej manual program mode • 137 option entry description language select english spanish german descriptors of menu, system and option can be converted to the selected language automatically. But descriptors of report, plu, group and etc cannot be converted to the selected language. Those d...

  • Page 138

    138 • program mode sam4s er-230ej manual option entry description prt group total after tender y or n choose y if you wish to print group total after tender. Volume unit gal ltr if gallonage is selected in plu programming, choose gallons or liters here. Not print in void mode y or n when in void mod...

  • Page 139

    Sam4s er-230ej manual program mode • 139 option entry description surpress prt of last rept date y or n select y if you do not want to print last issued date on report. Reset receipt no after z financial report y or n select y if you wish to reset the transaction number (often called the receipt cou...

  • Page 140

    140 • program mode sam4s er-230ej manual option entry description print on fin rpt avg £/cust y or n select y to print the average sales per customer (net sales/net sales counter). Print clerk report after financial report y or n select y if you wish to include the clerk report information at the en...

  • Page 141

    Sam4s er-230ej manual program mode • 141 option entry description print train total in financial report y or n select y if you wish to print train total on financial report..

  • Page 142

    142 • program mode sam4s er-230ej manual tax options option entry description print tax symbol y or n select n to remove the tax symbol (i.E."t1") from the print and display. Print tax amount y or n select y if you wish to delete the printing of the tax amount on the receipt. Print taxable total y o...

  • Page 143

    Sam4s er-230ej manual program mode • 143 rounding options option entry description round table type round table swedish canadian select round table, swedish or canadian to implement the rounding system that you enter on this option. Round table 2 digit if you wish to use round table system, you must...

  • Page 144

    144 • program mode sam4s er-230ej manual option entry description postamble image no. On rcpt 0-20 choose post-image no to print on the receipt. Print pre message on order in rcpt y or n choose whether to print the preamble on the internal order receipt. Print pre img on order in rcpt y or n choose ...

  • Page 145

    Sam4s er-230ej manual program mode • 145 barcode options option entry description barcode type none price weight select bar code type. Length of field1 plu code 4-6 select length of plu code. Length of price or weight 4-6 select length of price or weight. Decimal num. For weight 0-3 select decimal n...

  • Page 146

    146 • program mode sam4s er-230ej manual option entry description print small font ej report y or n select y to print small font on ej report. Train mode options option entry description open drawer in train mode y or n select n if you do not want the cash drawer to open during training mode operati...

  • Page 147: Employee Programming

    Sam4s er-230ej manual program mode • 147 employee programming 1. At the program mode menu, press 5 and cash for employee. The clerk number screen displays: enter clerk # (1-10) 0 2. Press the clerk number and cash. 3. Press the ↑ key and the↓ key to select menu and press the cash key to confirm. Sel...

  • Page 148: Time

    148 • program mode sam4s er-230ej manual time time & date use this program to set the clock and calendar on your er-230ej. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight savings time. 1. From the program mode menu...

  • Page 149: Taxes Programming

    Sam4s er-230ej manual program mode • 149 taxes programming the er-230ej allows three calculation options for each of the four possible taxes. Add-on - most sales taxes can be programmed by entering an add-on tax percentage rate. Vat - if tax is included in the cost of the item, you can use value add...

  • Page 150

    150 • program mode sam4s er-230ej manual programming a vat (value added tax) when a tax is included in the cost of the item, you can use the value added tax (vat) program to calculate the tax share of each sale. 1. Press 6 mode to select the program mode. 2. From the program mode menu, press 7 and c...

  • Page 151

    Sam4s er-230ej manual program mode • 151 programming a canadian gst tax 4 can be programmed to accommodate the canadian goods and services tax (gst). 1. Press 6 mode to select the program mode. 2. From the program mode menu, press 7 and cash to view the taxes screen: enter tax# (1-4) 0 3. Enter the ...

  • Page 152: Messages

    152 • program mode sam4s er-230ej manual messages from the program mode, press 8 and the cash key for messages. The messages screen displays: messages 1. Preamble preamble the preamble is a programming message of up to six lines that appears at the top of each receipt. 1. From the messages screen, p...

  • Page 153

    Sam4s er-230ej manual program mode • 153 financial report the financial report selection allows you to reprogram the descriptors that appear with the financial report totals and counters. For example, the first total on the financial report "+plu ttl" represents the total of all positive plu entries...

  • Page 154: Mix & Match Program

    154 • program mode sam4s er-230ej manual mix & match program retailers often offer discounts when multiples of different items are purchased. For example, the offer: “save £5 on any three bottles of wine” can be handled by a mix and match discount. The er-230ej can accommodate up to 99 (the exact nu...

  • Page 155: Program Scans

    Sam4s er-230ej manual program mode • 155 program scans you can make a printed record of your er-230ej program. 1. From the program mode menu, press 10 and cash for pgm scan. The program scan screen displays: pgm scan 1. Plu pgm scan 1. Plu 2. Group 3. Function key 4. Options 5. Employee 6. Time sche...

  • Page 157: Sample Reports

    Sam4s er-230ej manual sample reports • 157 sample reports financial 23/11/2015 mon 13:32 x 1 report 00001 ------------------------------- financial +plu ttl 179.56 £288.60 -plu ttl 10 -20.00 adjst ttl 189.56 £268.60 ------------------------------- nontax £30.47 tax1 sales £153.60 tax2 sales £11.92 t...

  • Page 158

    158 • sample reports sam4s er-230ej manual continued from previous page % 4 0 £0.00 % 5 0 £0.00 net sale 26 £281.18 credit tax1 4 -1.11 credit tax2 1 -0.23 credit tax3 2 -0.89 credit tax4 1 -0.39 return 33 -59.73 error corr 2 -4.00 previous vd 1 -1.50 void mode -2 -6.40 cancel 2 £16.00 gross sales £...

  • Page 159

    Sam4s er-230ej manual sample reports • 159 continued from previous page hash ttl 0 £0.00 nosale 4 non add # 547 cash-in-d 14 £269.99 cash dec amt £269.99 over/short £0.00 cheque-in-d 3 -108.45 cheque dec amt £0.00 over/short -108.45 chg1-in-d 0 £0.00 chg1 dec amt £0.00 over/short £0.00 chg2-in-d 1 c...

  • Page 160

    160 • sample reports sam4s er-230ej manual continued from previous page chg1 sales 0 £0.00 chg2 sales 1 £8.43 chg3 sales 1 £8.52 chg4 sales 2 -1.60 chg5 sales 1 £2.67 chg6 sales 2 £13.09 chg7 sales 0 £0.00 chg8 sales 1 £3.04 foreign 1 0.00 foreign 2 0.00 foreign 3 0.00 foreign 4 0.00 drwr ttl £216.6...

  • Page 161: Time

    Sam4s er-230ej manual sample reports • 161 time 23/11/2015 mon 13:32 x 1 report 00001 -------------------------------- time 13:00-14:00 cnt 17 sales amt £183.85 sales rate 65.39% 14:00-15:00 cnt 9 sales amt £97.33 sales rate 34.61% ******************************* total cnt 26 total amt £281.18 clerk...

  • Page 162: Plu

    162 • sample reports sam4s er-230ej manual plu 23/11/2015 mon 13:32 x 1 report 00001 ------------------------------- all plu plu#1 hamburger cnt 28 £42.00 sales rate 15.64% plu#2 dbl burger cnt 40 £99.75 sales rate 37.14% plu#4 coke cnt 26 £38.85 sales rate 14.46% plu#5 sprite cnt 18 £13.42 sales ra...

  • Page 163: Clerk

    Sam4s er-230ej manual sample reports • 163 clerk note: media totals can be printed for each clerk, if selected in “report” of the options programming. 23/11/2015 mon 13:32 x 1 report 00001 ------------------------------- all clerk sunny net sale 10 £155.23 drwr ttl £109.81 --------------------------...

  • Page 164: Individual Clerk

    164 • sample reports sam4s er-230ej manual individual clerk 23/11/2015 mon 13:32 x 1 report 00001 ------------------------------- individual clerk sunny net sale 10 £155.23 drwr ttl £109.81 ------------------------------- clerk 01 000209 00000 groups 23/11/2015 mon 13:32 x 1 report 00001 -----------...

  • Page 165: Day

    Sam4s er-230ej manual sample reports • 165 day the day (daily sales) report lists net sales for each day of the month. 23/11/2015 mon 13:32 x 2 report 00001 ------------------------------- day day : 12 cnt 2 sales amt £6.00 sales rate 50.00% day : 12 cnt 2 sales amt £6.00 sales rate 50.00% *********...

  • Page 166: Drawer Totals

    166 • sample reports sam4s er-230ej manual drawer totals 23/11/2015 mon 13:32 x 1 report 00001 ------------------------------- in-drawer cash-in-d £0.00 cheque-in-d £0.00 chg1-in-d £0.00 chg2-in-d £0.00 chg3-in-d £0.00 chg4-in-d £0.00 chg5-in-d £0.00 chg6-in-d £0.00 chg7-in-d £0.00 chg8-in-d £0.00 c...

  • Page 167: Balancing Formulas

    Sam4s er-230ej manual sample reports • 167 balancing formulas +/- net sales £ example = plu sales total £ + tax 1 £ + tax 2 £ + tax 3 £ + tax 4 £ + sale coupon amounts £ + sale percent discounts £ + sale surcharge amounts £ = net sales £ +/- gross sales £ example = net sales £ + negative plu total £...

  • Page 169: Glossary

    Sam4s er-230ej manual glossary • 169 glossary activity count the activity counter increments each time an entry is made on a particular plu, or function key. The counter prints on the appropriate reports. Cancel press the cancel function to abort a transaction in progress. All current items are remo...

  • Page 170

    170 • glossary sam4s er-230ej manual compulsory drawer with compulsory drawer enabled, the clerk cannot begin a new transaction until the drawer is closed. This simple feature was designed to teach cashiers the habit of closing the cash drawer after each transaction. You’ll reduce potential errors, ...

  • Page 171

    Sam4s er-230ej manual glossary • 171 error condition an error condition signals that mis-operation has occurred. It is identified by an audible tone and an error descriptor appearing on the display. Error correct an error correct operation voids the last item entered, it must be used within a sale. ...

  • Page 172

    172 • glossary sam4s er-230ej manual mix & match retailers often offer discounts when multiples of different items are purchased. For example, the offer: “save £5 on any three bottles of wine” can be handled by a mix and match discount. The default er-230ej can accommodate up to 10 different mix and...

  • Page 173

    Sam4s er-230ej manual glossary • 173 additional payments must be made until the total due is satisfied. When the sale is fully paid, the cash drawer will then open and the receipt is completed. When a payment is made more than the amount due, it is called an over-tender. The register will compute an...

  • Page 174

    174 • glossary sam4s er-230ej manual register number the number of the register can be set and printed on each receipt. If the merchant uses more than one register, or has more than one location, the register where a transaction took place or report was taken is easily identified. Single item the tr...

  • Page 175

    Sam4s er-230ej manual glossary • 175 training operation training operations do not add to plu or function key totals. This allows an operator to practice making entries without updating sales totals. If you wish to perform training operations, designate one of the clerks for training. You must clear...

  • Page 176: Manual Revision Record

    Sam4s er-230ej manual manual revision record • 176 manual revision record edition date published revision contents v1.0 12-09-2015 initial publication.