Sam4s4 ER-285M Operator's And Programming Manual

Summary of ER-285M

  • Page 1

    Er-285m electronic cash register operator's and programming manual all specifications are subject to change without notice. 2010, crs, inc. M-er285m manual version 1.10 for fast startup, see the “quick start guide” on page 13.

  • Page 2: Crs, Inc.

    Crs, inc. Limited warranty and disclaimers of warranty this manual has been developed by crs, inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall ...

  • Page 3: Precaution Statements

    Precaution statements follow these safety, servicing and esd precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 safety precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstall...

  • Page 4

    1-2 servicing precautions warning: first read the-safety precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. Warning: an electrolytic capacitor installed with the wrong polarity mig...

  • Page 5

    1-4 safe operation do not locate your sam4s ecr in a damp or wet environment. Avoid high humidity, direct sunlight and temperature extremes. Always plug your ecr into a grounded three-prong outlet. Never use two-prong adaptors or ungrounded outlets. Check to make sure the power outlet provides the c...

  • Page 7: Contents

    Sam4s er-285m operator's and program manual v1.10 contents 7 contents quick start guide 13 about the sam4s er-285m .................................................................................................... 13 basic features and functions .......................................................

  • Page 8

    8 contents sam4s er-285m operator's and program manual v1.10 balancing formulas .................................................................................................................52 operator reference guide 53 function key descriptions .....................................................

  • Page 9

    Sam4s er-285m operator's and program manual v1.10 contents 9 post tender................................................................................................................ 90 currency conversion................................................................................................

  • Page 10

    10 contents sam4s er-285m operator's and program manual v1.10 system option table ...............................................................................................139 print option programming..................................................................................................

  • Page 11

    Sam4s er-285m operator's and program manual v1.10 contents 11 check change limit programming ......................................................................... 193 date and time programming .................................................................................. 194 scale tare weigh...

  • Page 12

    12 contents sam4s er-285m operator's and program manual v1.10

  • Page 13: Quick Start Guide

    Sam4s er-285m operator's and program manual v1.10 quick start guide 13 quick start guide about the sam4s er-285m the sam4s er-285m electronic cash register features a flat spill-resistant 49-position keyboard with 15 category keys. Because this model has a flat keyboard, you can quickly and easily s...

  • Page 14: Basic Features and Functions

    14 quick start guide sam4s er-285m operator's and program manual v1.10 basic features and functions standard hardware two line, 20-character liquid crystal operator display ten position rear customer display 49-position flat spill-resistant keyboard thermal 32-column receipt or journal printer with ...

  • Page 15

    Sam4s er-285m operator's and program manual v1.10 quick start guide 15 display the er-285m is equipped with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 16 characters per line. The display is backlit for easy viewing in all light conditions. When the control ...

  • Page 16

    16 quick start guide sam4s er-285m operator's and program manual v1.10 default keyboard note: the overlay depicted here is not actual size. See your sam4s dealer for actual size overlays and key sheets. Paper feed receipt on/off tax #/ns clerk ra po kbd shift %1 %2 return void cancel charge 2 1 6 11...

  • Page 17

    Sam4s er-285m operator's and program manual v1.10 quick start guide 17 quick start step #1: unpacking 1. Unpack and unwrap the cash register. 2. Locate in the packing the following items: 1 roll of paper 1 rewind spindle 2 sets of control keys 3. Remove the cardboard protectors from the cash drawer....

  • Page 18

    18 quick start guide sam4s er-285m operator's and program manual v1.10 3. Open the paper lever and insert the end of the paper into the paper slot. The printer will feed automatically. 4. Close the paper lever. Feed the paper several inches and pass it through the paper slot on the printer cover. Re...

  • Page 19

    Sam4s er-285m operator's and program manual v1.10 quick start guide 19 5. If you wish to use the printer to print a sales journal, insert the paper into the paper take-up spool. Wind the paper two or three turns around the spool shaft and install the spool in the mount. (print option #31 must be set...

  • Page 20

    20 quick start guide sam4s er-285m operator's and program manual v1.10 in case of paper jam 1. Open the paper lever and open the cap of the printer. 2. Remove the jammed paper. Note: be careful not to get burned – the print head is hot! Note: be careful: the tear bar is sharp!.

  • Page 21

    Sam4s er-285m operator's and program manual v1.10 quick start guide 21 quick start step #3: memory all clear you must perform the memory all clear procedure described here before programming and using your sam4s er-285m. Caution: the procedures described in this area are security sensitive. Clearing...

  • Page 22

    22 quick start guide sam4s er-285m operator's and program manual v1.10 quick start step #4: basic programming this section covers the basic programming necessary to get your cash register running quickly. See “program mode reference guide” on page 119 if you wish to program options that are not incl...

  • Page 23

    Sam4s er-285m operator's and program manual v1.10 quick start guide 23 programming the sales tax rate most sales taxes can be programmed by entering a tax percentage rate. If you have tax that can be computed through a straight percentage calculation, follow the simple steps in this section to enter...

  • Page 24

    24 quick start guide sam4s er-285m operator's and program manual v1.10 programming a tax rate percentage 1. Turn the control lock to the pgm position. 2. Enter the rate, with a decimal: 0.000-99.999. It is not necessary to enter proceeding zeros. For example, for 6%, enter 06.000 or 6.000.) 3. Enter...

  • Page 25

    Sam4s er-285m operator's and program manual v1.10 quick start guide 25 programming plu tax & preset status the er-285 uses keyboard plus that act like traditional cash register “department” keys. All plus, whether registered directly through the keyboard, or indirectly by entering a plu code, are pr...

  • Page 26

    26 quick start guide sam4s er-285m operator's and program manual v1.10 to program tax & preset status 1. Turn the control lock to the pgm position. 2. Enter 100 , press the subtotal key. 3. Select the plu you wish to program in one of the following ways: press a plu key on the keyboard, or 1 enter t...

  • Page 27

    Sam4s er-285m operator's and program manual v1.10 quick start guide 27 setting a plu preset price or an open plu entry limit if a plu is preset, you will need to set the price of the item. If a plu is not preset, you can set a maximum amount that can be registered. The maximum entry is often called ...

  • Page 28

    28 quick start guide sam4s er-285m operator's and program manual v1.10 to set the preset price/halo 1. Turn the control lock to the pgm position. 2. To begin the program, enter 2 0 0 , press the subtotal key. 0 sub total 0 2 3. Select the plu you wish to program in one of the following ways: press a...

  • Page 29

    Sam4s er-285m operator's and program manual v1.10 quick start guide 29 setting a plu descriptor program descriptors by typing descriptors on the alpha keyboard overlay or by entering three-digit alpha character codes. Go to system option #32 to choose the method you wish to use. The descriptor code ...

  • Page 30

    30 quick start guide sam4s er-285m operator's and program manual v1.10 descriptor program example set plu #1 to print and display the descriptor “liquor” 1. Turn the control lock to the pgm position 2. To begin the program, enter 3 0 0 , press the subtotal key 0 sub total 0 3 3. Press the plu 1 key ...

  • Page 31

    Sam4s er-285m operator's and program manual v1.10 quick start guide 31 quick start step #5: basic operations clerk sign-on you must sign on a clerk to operate the register. The default er-285m will allow 15 different clerks to sign on and operate the register, using the clerk code numbers 1 through ...

  • Page 32

    32 quick start guide sam4s er-285m operator's and program manual v1.10 registering items note: open and preset plus will require the appropriate program to work as shown here. Preset items 1. Press a preset plu key. For example, press plu 1 : 1 open price items 2. Enter an amount on the ten key-pad....

  • Page 33

    Sam4s er-285m operator's and program manual v1.10 quick start guide 33 totaling a cash sale 1. Register the items you wish to sell. 2. To display the subtotal of the sale including tax, press subtotal : sub total 3. To total a cash sale, press cash/tend : cash/ tend 4. The display will read “cash”, ...

  • Page 34

    34 quick start guide sam4s er-285m operator's and program manual v1.10 tendering a check sale 1. Register the items you wish to sell. 2. To display the subtotal of the sale including tax, press subtotal : sub total 3. Enter the amount of the check tendered by the customer. For example, for $20.00 en...

  • Page 35: Register Reports

    Sam4s er-285m operator's and program manual v1.10 register reports 35 register reports introduction all management functions take place with the control lock in the x or z position. In this way only those with the correct key will have access to these functions. Some register operations may be progr...

  • Page 36

    36 register reports sam4s er-285m operator's and program manual v1.10 x2/z2 reports: period-to-date reports some reports also provide identical but separate period to date reports. These reports maintain a separate set of totals which may be allowed to accumulate over a period of days, weeks, months...

  • Page 37

    Sam4s er-285m operator's and program manual v1.10 register reports 37 running a report - general instructions 1. Select a report type and the report mode from the table below. 2. Turn the control lock to the position indicated. 3. Enter the key sequence for the report you have selected. Report type ...

  • Page 38

    38 register reports sam4s er-285m operator's and program manual v1.10 electronic journal reports print all ej 300 x x 300 -subtotal print ej cash 301 x x 301 -subtotal print ej check 302 x x 302 -subtotal print ej misc tender 303 x x 303 -subtotal print ej % key 304 x x 304 -subtotal print ej ra/po ...

  • Page 39: Cash Declaration

    Sam4s er-285m operator's and program manual v1.10 register reports 39 cash declaration if compulsory cash declaration is required, you must declare the count of the cash drawer prior to taking x or z financial and clerk reports. You can enter the cash drawer total in one step, or to facilitate the c...

  • Page 40

    40 register reports sam4s er-285m operator's and program manual v1.10

  • Page 41: Sample Reports

    Sam4s er-285m operator's and program manual v1.10 sample reports 41 sample reports financial date 01/10/2007 wed time 13:32 x 1 report 00001 -------------------------------- financial +plu ttl 179.56 $288.60 -plu ttl 10 -20.00 adjst ttl 189.56 $268.60 -------------------------------- nontax $30.47 t...

  • Page 42

    42 sample reports sam4s er-285m operator's and program manual v1.10 continued from previous page sale disc. 2 -5.22 sale surch. 3 $3.23 % 4 0 $0.00 % 5 0 $0.00 net sale 26 $281.18 credit tax1 4 -1.11 credit tax2 1 -0.23 credit tax3 2 -0.89 credit tax4 1 -0.39 fd/s credit 0 $0.23 return 33 -59.73 err...

  • Page 43

    Sam4s er-285m operator's and program manual v1.10 sample reports 43 continued from previous page hash ttl 0 $0.00 nosale 4 non add # 547 cash-in-d 14 $269.99 check-in-d 3 -108.45 fd/s-in-d 2 $21.00 chg1-in-d 0 $0.00 chg2-in-d 1 $8.43 chg3-in-d 1 $8.52 chg4-in-d 2 -1.60 chg5-in-d 1 $2.67 chg6-in-d 2 ...

  • Page 44

    44 sample reports sam4s er-285m operator's and program manual v1.10 continued from previous page drwr ttl $216.69 promo 1 $1.50 waste 8 $12.50 tips 0 $0.00 train ttl 5 $62.59 bal forward 4 $88.13 guests 5 p/bal 4 $0.00 checks paid 2 $18.64 service 4 $88.13 mix&match 0 $0.00 avg item/cust 7.29 avg $/...

  • Page 45: Time

    Sam4s er-285m operator's and program manual v1.10 sample reports 45 time date 01/10/2007 wed time 15:48 x 1 report 00001 -------------------------------- time 13:00-13:59 cnt 17 sales amt $183.85 sales rate 65.39% 14:00-14:59 cnt 9 sales amt $97.33 sales rate 34.61% ******************************** ...

  • Page 46: Plu

    46 sample reports sam4s er-285m operator's and program manual v1.10 plu date 01/10/2007 wed time 15:33 x 1 report 00001 -------------------------------- all plu plu#1 hamburger cnt 28 $42.00 sales rate 15.64% plu#2 dbl burger cnt 40 $99.75 sales rate 37.14% plu#4 coke cnt 26 $38.85 sales rate 14.46%...

  • Page 47: Clerk

    Sam4s er-285m operator's and program manual v1.10 sample reports 47 clerk note: media totals can be printed for each clerk, if selected in print option programming. Date 01/10/2007 wed time 15:36 x 1 report 00001 -------------------------------- all clerk kelly net sale 10 $155.23 drwr ttl $109.81 -...

  • Page 48: Individual Clerk

    48 sample reports sam4s er-285m operator's and program manual v1.10 individual clerk date 01/10/2007 wed time 15:36 x 1 report 00001 -------------------------------- individual clerk kelly net sale 10 $155.23 drwr ttl $109.81 -------------------------------- kelly 000218 00000 clerk name number of t...

  • Page 49: Groups

    Sam4s er-285m operator's and program manual v1.10 sample reports 49 groups date 01/10/2007 wed time 15:34 x 1 report 00001 -------------------------------- group group : 1 food cnt 68 sales amt $141.75 group : 2 drink cnt 44 sales amt $52.27 group : 3 rest. Cnt 112 sales amt $194.02 group : 5 store ...

  • Page 50: Stock

    50 sample reports sam4s er-285m operator's and program manual v1.10 stock date 01/10/2007 wed time 15:47 x 1 report 00001 -------------------------------- all plu stock plu#1 hamburger cnt 26 plu#2 dbl burger cnt 15 plu#7 roast cnt 25.96 plu#28 unleaded cnt 1488.47 plu#33 nails cnt 161.25 kelly 0002...

  • Page 51: Open Check

    Sam4s er-285m operator's and program manual v1.10 sample reports 51 open check date 01/10/2007 wed time 15:59 x 1 report 00001 -------------------------------- open check check : 3 $24.07 molly check : 4 $45.42 kelly check : 5 $24.50 kelly check : 6 $28.33 kelly kelly 000243 00000 open check number ...

  • Page 52: Balancing Formulas

    52 sample reports sam4s er-285m operator's and program manual v1.10 balancing formulas +/- net sales $ example = plu sales total $ + tax 1 $ + tax 2 $ + tax 3 $ + tax 4 $ + sale coupon amouts $ + sale percent discounts $ + sale surcharge amounts $ = net sales $ +/- gross sales $ example = net sales ...

  • Page 53: Operator Reference Guide

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 53 operator reference guide function key descriptions keys are listed in alphabetical order. Some of the keys described below are not included on the default keyboard. See “function key assignment programming” to add or chang...

  • Page 54

    54 operator reference guide sam4s er-285m operator's and program manual v1.10 keyboard legend description cash calculates the sale total including tax, finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the cash key. The cash drawer wil...

  • Page 55

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 55 keyboard legend description clerk the register will not operate in register mode unless a clerk has been signed on. Clerk sign-on is accomplished by “direct” or “secret code” sign-on. All entries made on the register will ...

  • Page 56

    56 operator reference guide sam4s er-285m operator's and program manual v1.10 keyboard legend description modifier 1-5 the modifier key alters the next plu registered, either by changing the code number of the plu so that a different item is registered, or by adding the modifier descriptor. P/bal us...

  • Page 57

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 57 keyboard legend description tare tares are container weights. If you are using the scale function, you can preset up to 5 different tare weights. The tare can be subtracted automatically when a specific plu is registered, ...

  • Page 58: Clerk Sign-On/sign-Off

    58 operator reference guide sam4s er-285m operator's and program manual v1.10 clerk sign-on/sign-off see "system option programming” to review your clerk options: system option #2 allows you to select direct or code entry sign on system option #3 selects stay-down or pop-up operation. Depending on h...

  • Page 59: Receipt On and Off

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 59 receipt on and off press the receipt on/off key to toggle the receipt status from on to off . If the receipt on/off is not present on your keyboard, use this procedure to set receipt status. 1. Turn the control lock to the...

  • Page 60: Item Registrations

    60 operator reference guide sam4s er-285m operator's and program manual v1.10 item registrations all registrations on er-285m series are made into open or preset plus. In place of traditional plu keys, some plus are located directly on the keyboard. When more items or categories are needed than the ...

  • Page 61

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 61 keyboard plu repeat entry open or preset price plus can be repeated as many times as necessary by pressing the same plu again. The number of times the item is repeated is shown on the display. 1. Enter an amount on the key...

  • Page 62

    62 operator reference guide sam4s er-285m operator's and program manual v1.10 keyboard plu multiplication when several of the same items are to be entered into the same plu, you can use multiplication. You can enter a quantity (1 to 999.999) using the x/time key. You can multiply open or preset plus...

  • Page 63

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 63 keyboard plu multiplication with decimal point if you are selling items by weight, or if you are selling yard goods, you can multiply a fraction of a unit. 1. Enter the quantity with the decimal point, and then press the x...

  • Page 64

    64 operator reference guide sam4s er-285m operator's and program manual v1.10 split pricing (keyboard plu) when items are priced in groups, i.E. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased, and then press the x/t...

  • Page 65

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 65 open code entry plu if the preset status of a plu is set to n (no), the plu will operate as an open plu. See "plu programming" in the "program mode programming" chapter to program plu descriptors and options. 1. Enter the ...

  • Page 66

    66 operator reference guide sam4s er-285m operator's and program manual v1.10 code entry plu multiplication when several of the same items are to be entered into the same plu, you can use multiplication. You can enter a quantity (1 to 999.999) using the x/time key. You can multiply open or preset pl...

  • Page 67

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 67 split pricing code entry plu when items are priced in groups, i.E. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased, and then press the x/t...

  • Page 68

    68 operator reference guide sam4s er-285m operator's and program manual v1.10 keyboard shift the kbd shift key is located on the default keyboard and is used to access two levels of keyboard plu keys. In the default configuration, keyboard level one accesses plus 1-15, while keyboard level 2 accesse...

  • Page 69

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 69 modifier key pressing a modifier key alters the next plu registered, either by changing the code number of the plu so that a different item is registered, or by just adding the modifier descriptor and registering the same ...

  • Page 70

    70 operator reference guide sam4s er-285m operator's and program manual v1.10 price level key if you choose to use the price level feature, you must allocate memory for each level. See "memory allocation" in the "service mode programming" chapter. Note that the default program selects one price leve...

  • Page 71

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 71 promo the promo key allows you to account for promotional items, as in "buy two, and get one free". Pressing this key will remove an item's cost from the sale, and the promo item will not be added to the plu sales total, b...

  • Page 72

    72 operator reference guide sam4s er-285m operator's and program manual v1.10 waste the waste key allows control of inventory by accounting for items that must be removed from stock due to spoilage, breakage or mistakes. Press the waste key before entering wasted items, and then press the waste key ...

  • Page 73: Percent Key Operations

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 73 percent key operations a total of five % functions are available. %1 and %2 are located on the default keyboard. Your keyboard may be different. More or less % keys may be located on the keyboard, or they may be located on...

  • Page 74

    74 operator reference guide sam4s er-285m operator's and program manual v1.10 enter a percent discount on an item you can also operate the percentage functions by entering the percentage of the discount or surcharge. You can enter a fractional percentage up two 3 digits beyond the decimal (i.E. 99.9...

  • Page 75

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 75 coupon on sale (vendor coupon) when programmed as "amount", "sale", "open" and "negative", a % key will perform a coupon against a sale (or vendor coupon.) also, depending upon programming: you may be allowed to enter only...

  • Page 76

    76 operator reference guide sam4s er-285m operator's and program manual v1.10 coupon on item (store coupon) when programmed as "amount", "item", "open" and "negative", a % key will perform a coupon against an item (or store coupon.) in this case, you must press the plu (or enter the plu number) of t...

  • Page 77

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 77 return merchandise registrations if you wish to return or refund an item press return , then re-enter any item. You can return merchandise as part of a sale, or you can return merchandise as a separate transaction and retu...

  • Page 78: Voids and Corrections

    78 operator reference guide sam4s er-285m operator's and program manual v1.10 voids and corrections error correction (void last item) this function corrects the last item entered. 1. Register the item you wish to sell. 2. Press the error corr key: error corr date 01/10/2007 wed time 08:33 plu1 t1 $2...

  • Page 79

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 79 cancel the cancel key allows you to stop any transaction. Anything registered within the transaction before the cancel key is pressed is automatically corrected. The cancel key can be inactivated through programming, see "...

  • Page 80: No Sale Operations

    80 operator reference guide sam4s er-285m operator's and program manual v1.10 no sale operations open drawer the #/no sale key will open the cash drawer when you have not already started a transaction. The no sale function can be disabled or placed under manager control through programming, see "fun...

  • Page 81

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 81 received on account operations you can use one of the received on account functions ( ra1 - ra3 ) to accept cash, checks or charges into the cash drawer when you are not actually selling merchandise. For example, use recei...

  • Page 82: Paid Out Operations

    82 operator reference guide sam4s er-285m operator's and program manual v1.10 paid out operations you can use the paid out function ( po1-po3) to track cash, checks or charges paid out or to record loans from the cash drawer. 1. Press one of the paid out keys ( po1 - po3) po1 2. Enter the amount of ...

  • Page 83: Subtotaling A Sale

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 83 subtotaling a sale 1. Register the items you wish to sell. 2. Press subtotal . The subtotal will display with the message "sub" indicated on the rear display. Sub total the subtotal can be printed if the system option is s...

  • Page 84: Totaling and Tendering

    84 operator reference guide sam4s er-285m operator's and program manual v1.10 totaling and tendering there are ten tender functions available to categorize sales. Cash and check are individual keys on the keyboard totaling a cash sale 1. Register the items you wish to sell. 2. To total a cash sale, ...

  • Page 85

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 85 tendering a cash sale 1. Register the items you wish to sell. 2. Enter the amount tendered by the customer. For example, for $20.00 enter: 0 0 0 2 3. Press cash : cash 4. The display will indicate the total amount of the c...

  • Page 86

    86 operator reference guide sam4s er-285m operator's and program manual v1.10 totaling a charge sale use the charge keys to track charge or credit card sales. See "function key programming" in the "program mode programming" chapter to change the descriptors for the charge tender functions. For examp...

  • Page 87

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 87 tendering a charge sale tendering a charge sale may or may not be allowed. See "function key programming" in the "program mode programming" chapter to set tendering options for the charge keys, i.E. Whether to allow over t...

  • Page 88

    88 operator reference guide sam4s er-285m operator's and program manual v1.10 check cashing check cashing means exchanging cash for a check. If you wish to cash checks, you must place a chkcash key on the keyboard. See "function key assignment" in the "program mode programming" chapter . 1. Enter th...

  • Page 89

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 89 split tender split tendering is paying for one transaction by more than one payment method. For example, a $20.00 sale could be split so $10.00 is paid in cash, and the remaining $10.00 is paid by a check. If necessary, yo...

  • Page 90

    90 operator reference guide sam4s er-285m operator's and program manual v1.10 post tender post tendering means computing change after the sale has been totaled and the drawer is open. This feature is useful when a customer changes the amount of the tender or when a "quick change artist" confuses a c...

  • Page 91

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 91 currency conversion if you normally accept currency from neighboring nations, you can program to convert the subtotal of a sale to the equivalent cost in the foreign currency. You can set up four separate conversion functi...

  • Page 92

    92 operator reference guide sam4s er-285m operator's and program manual v1.10 table service restaurant operations overview the sam4s er-285m can be used to add items or receive payments on guest checks using a manual previous balance, hard check, or soft check system. (note that you must select hard...

  • Page 93

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 93 function keys and options functions necessary for restaurant operations may not appear on the default keyboard. Any or all of the following functions can be located on the keyboard. See "function key assignment programming...

  • Page 94

    94 operator reference guide sam4s er-285m operator's and program manual v1.10 soft check opening a soft check 1. Enter the number of the guest check, press the check # key: check# 3 1 2 or, press the check # key to automatically assign a check: check# 2. If required, enter the table number and press...

  • Page 95

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 95 adding to a soft check 1. Enter the number of the guest check, press the check # key: check# 3 1 2 or, if you entered a table number, enter the table number and press the table key: table 3 2. Register the next items you w...

  • Page 96

    96 operator reference guide sam4s er-285m operator's and program manual v1.10 paying a soft check 1. Enter the number of the guest check, press the check # key: check# 3 1 2 or, if you entered a table number, enter the table number and press the table key: table 3 2. If necessary, add additional ite...

  • Page 97

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 97 hard check hard check operations require an optional slip printer. See your sam4s dealer for more information. Opening a hard check 1. Enter the number of the guest check, press the check # key: check# 3 1 2 or, press the ...

  • Page 98

    98 operator reference guide sam4s er-285m operator's and program manual v1.10 adding to a hard check 1. Enter the number of the guest check, press the check # key: check# 3 1 2 or, if you entered a table number, enter the table number and press the table key: table 3 2. Register the next items you w...

  • Page 99

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 99 paying a hard check 1. Enter the number of the guest check, press the check # key: check# 3 1 2 or, if you entered a table number, enter the table number and press the table key: table 3 2. If necessary, add additional ite...

  • Page 100: Clerk Interrupt

    100 operator reference guide sam4s er-285m operator's and program manual v1.10 clerk interrupt a transaction in progress can be interrupted so that another transaction can take place. Clerk interrupt can be used in a retail store where more than one clerk is sharing the same cash register. A clerk b...

  • Page 101

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 101 clerk interrupt operation 1. Sign on a clerk with the appropriate clerk code. Clerk 3 1 2 2. Begin a transaction by registering an item 9 2 9 plu 1 3. Suspend the transaction by signing on a different clerk. A receipt pri...

  • Page 102: Scale Operations

    102 operator reference guide sam4s er-285m operator's and program manual v1.10 scale operations direct scale entry place a product on the scale and access the scale function to display the weight on the cash register. Then make the appropriate entry; the plu must have "scaleable" status. 1. Place an...

  • Page 103

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 103 automatic scale entry place a product on the scale and make the appropriate plu entry. The plu must be set with "auto scale status". 1. Place an item on the scale. 2. Press a plu key, if the item is a preset item, or ente...

  • Page 104

    104 operator reference guide sam4s er-285m operator's and program manual v1.10 manual tare weight entry 1. Place an item on the scale. 2. Enter the manual tare number, 5 . Press the tare key: 5 tare 3. Enter the weight of the tare, for example, enter .01 , press the tare key: 1 tare . 0 4. Press the...

  • Page 105: Pc Online Mode

    Sam4s er-285m operator's and program manual v1.10 operator reference guide 105 manual weight entry operators can make manual weight entries if the item has been programmed to accept them. You must use the decimal key to enter fractional manual weights. 1. Place an item on the scale. 2. Enter the wei...

  • Page 106: Not Found Plu

    106 operator reference guide sam4s er-285m operator's and program manual v1.10 not found plu the “not found plu” feature is available at software version 1.019. It is suggested for use when an optional scanner is used to input plus. If an item is scanned that is not programmed in the plu file, the o...

  • Page 107: Service Mode Reference Guide

    Sam4s er-285m operator's and program manual v1.10 service mode reference guide 107 service mode reference guide overview use the service mode ( s mode) to perform secure operations. The s position is one position clock-wise from the pgm position. The s position is not labeled. The key labeled “c” ac...

  • Page 108: Clear All Totals

    108 service mode reference guide sam4s er-285m operator's and program manual v1.10 clear all totals 1. Turn the control lock to the s position. 2. To reset all register totals and counters, enter 20 , and then press the subtotal key. 0 sub total 2 3. The display reads “clear totals” and register pri...

  • Page 109: Clear Plu File

    Sam4s er-285m operator's and program manual v1.10 service mode reference guide 109 clear plu file 1. Turn the control lock to the s position. 2. To reset all plu data, including both programming and totals, enter 40 , and then press the subtotal key. 0 sub total 4 3. The display reads “clear plu fil...

  • Page 110: Memory Allocation

    110 service mode reference guide sam4s er-285m operator's and program manual v1.10 memory allocation the amount of memory in the er-285m is fixed and has a default allocation, i.E. You can use 2000 plus, 15 clerks, 20 groups, etc. A significant amount of standard memory is not allocated, therefore y...

  • Page 111

    Sam4s er-285m operator's and program manual v1.10 service mode reference guide 111 to set memory allocation 1. Turn the control lock to the s position. 2. Enter 60 , and then press the subtotal key. 0 sub total 6 3. Refer to the chart below. Enter the index number and press the x/time key. X x/time ...

  • Page 112

    112 service mode reference guide sam4s er-285m operator's and program manual v1.10 memory allocation printout date 03/09/2007 fri time 01:32 ******************************** ttl avail : 928576 ttl used : 311915 -------------_------------------ 1.Allocated plu is :2000 2.Allocated clerk is :15 3.Allo...

  • Page 113

    Sam4s er-285m operator's and program manual v1.10 service mode reference guide 113 function key assignment programming function keys may be relocated, inactivated or changed with this program. For example, you may wish to place functions, such as previous balance and service that are not placed on t...

  • Page 114

    114 service mode reference guide sam4s er-285m operator's and program manual v1.10 function key code chart code function 1 ~ 50 nlu 1 ~ 50 51 numeric 1 52 numeric 2 53 numeric 3 54 numeric 4 55 numeric 5 56 numeric 6 57 numeric 7 58 numeric 8 59 numeric 9 60 numeric 0 61 numeric 00 62 decimal 63 #/n...

  • Page 115: Rs-232 Communication Options

    Sam4s er-285m operator's and program manual v1.10 service mode reference guide 115 rs-232 communication options you must define devices attached to rs-232c communications ports, and the options for the device. 1. Turn the control lock to the s position. 2. For port #1, enter 8 0 and press the subtot...

  • Page 116

    116 service mode reference guide sam4s er-285m operator's and program manual v1.10 0 none 1 pc 2 scale 3 remote journal 4 remote printer 6 scanner 7 coin 8 eft 9 pole 5 device function 10 pdc 6 initial feeding line kp 0 - 20 7 end feeding line kp 0 - 20 8 initial feeding line slip 0 - 20 9 print lin...

  • Page 117: Self Tests

    Sam4s er-285m operator's and program manual v1.10 service mode reference guide 117 self tests self-tests can be performed to check the functions of the register. 1. Turn the control lock to the s position. 2. Enter the test number from the chart below and press the sbtl key. Test key sequence result...

  • Page 118

    118 service mode reference guide sam4s er-285m operator's and program manual v1.10

  • Page 119: Program Mode Reference Guide

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 119 program mode reference guide overview most register programming takes place in program mode (the control lock is placed in the pgm positon.) programs here include: tax programming – set tax rates or tables can be set ...

  • Page 120

    120 program mode reference guide sam4s er-285m operator's and program manual v1.10 default programming each sam4s ecr is ready to use after un-boxing, loading the paper and completing the memory all clear procedure (see “quick start guide” on page 13.) all keyboard plus are nontaxable and preset, wi...

  • Page 121

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 121 descriptor code chart char Ç ü é â ä à å ç ê ë code 001 002 003 004 005 006 007 008 009 010 char è ï î ì Ä Å É æ Æ ô code 011 012 013 014 015 016 017 018 019 020 char ö ò û ù ÿ Ö Ü ¢ £ ¥ code 021 022 023 024 025 026 0...

  • Page 122: Initial Clear

    122 program mode reference guide sam4s er-285m operator's and program manual v1.10 initial clear the initial clear function allows you to exit any register activity and return to a beginning or cleared state. Any transaction that is in progress will be exited and totals for that transaction will not...

  • Page 123: Tax Programming

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 123 tax programming the er-285m series has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate between .001% and 99.999%, or a 60 break point tax table. Each tax may...

  • Page 124

    124 program mode reference guide sam4s er-285m operator's and program manual v1.10 straight percentage tax rate programming when tax requirements may be met using a straight percentage rate, use the following method to program a tax as a straight percentage. Programming straight percentage tax rates...

  • Page 125

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 125 tax table programming in some cases, a tax that is entered as a percentage does not follow exactly the tax charts that apply in your area (even if the tax chart is based on a percentage). In these cases, we recommend ...

  • Page 126

    126 program mode reference guide sam4s er-285m operator's and program manual v1.10 tax table programming example - illinois 6% tax table tax charged sale dollar range break point differences $0.00 $0.00 - $0.10 $0.01 $0.11 - $0.21 11 $0.02 $0.22 - $0.38 17 $0.03 $0.39 - $0.56 18 non-repeat $0.04 $0....

  • Page 127: Plu Programming

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 127 plu programming all plus, whether they are registered by pressing a plu key on the keyboard, or by entering the plu number and pressing the plu key, have the same programming options. These options are set through sep...

  • Page 128

    128 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 100 - plu status programming 1. Turn the control lock to the pgm position. 2. To begin the program, enter 1 0 0 , press the subtotal key. 0 sub total 0 1 3. Select the plu or plus you wish to program in one of...

  • Page 129

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 129 plu status chart address program option value = sum print item’s price on receipt? Yes = 0 no = 1 print item’s price on check? Yes = 0 no = 2 n1 plu is disabled promo function? Yes = 4 no = 0 plu counter is not reset ...

  • Page 130

    130 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 110 - plu auto tare programming 1. Turn the control lock to the pgm position. 2. To begin the program, enter 1 1 0 , press the subtotal key. 0 sub total 1 1 3. Select the plu or plus you wish to program in one...

  • Page 131

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 131 program 150 - plu group assignment each plu may report to any three of 99 groups. (the number of groups depends upon memory allocation, see “memory allocation” on page 110.) group totals appear on reports, so that you...

  • Page 132

    132 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 200 - plu price/halo programming if a plu is open, set the halo (high amount lock out) here. If a plu is preset set the preset price here. If a plu is set with gallonage status, enter the price per gallon here...

  • Page 133

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 133 program 250 - plu stock amount programming with this program, you can you can add stock to the plu sales counters for plus you have designated as stock keeping plus. See “program 100 – plu status programming”. The sto...

  • Page 134

    134 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 300 - plu description programming program descriptors by typing descriptors on the alpha keyboard overlay or by entering three-digit alpha character codes. Go to system option #32 to choose the method you wish...

  • Page 135

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 135 program 350 - plu link programming plu link programming allows you to link a plu to another plu, so that registration of the first plu will automatically trigger registration of the linked plu. For example, you may wi...

  • Page 136

    136 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 400 – plu delete programming note: to delete a plu, all totals for the plu must be cleared from z reports (including stock and plu reports.) 1. Turn the control lock to the pgm position. 2. To begin the progra...

  • Page 137

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 137 program 450 - plu mix & match programming retailers often offer discounts when multiples of different items are purchased. For example, the offer: “save $5 on any three bottles of wine” can be handled by a mix and mat...

  • Page 138: System Option Programming

    138 program mode reference guide sam4s er-285m operator's and program manual v1.10 system option programming refer to the “system option table” to review the system options. Read each option carefully to determine if you wish to make any changes. Note: because after clearing memory all options setti...

  • Page 139

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 139 system option table address system option value = sum beeper is active? Yes = 0 no = 1 mcr clerk sign yes = 2 no = 0 1 % affects net sale? Yes = 0 no = 4 2 clerk sign on method is: direct entry = code entry = 0 1 3 cl...

  • Page 140

    140 program mode reference guide sam4s er-285m operator's and program manual v1.10 address system option value = sum 13 split price calculations will: round up at 0.005 = always round up = always round down = 0(default) 1 2 compulsory destination (eat in/take out/drive thru) before tendering? Yes = ...

  • Page 141

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 141 address system option value = sum 23 training mode enter = exit = 1 0 enable electronic journal? Yes = 1 no = 0 prompt operator when electronic journal is full yes = 0 no = 2 24 stop operations when electronic journal...

  • Page 142

    142 program mode reference guide sam4s er-285m operator's and program manual v1.10 address system option value = sum 34 msr connected to datatran = 0 pdc = 1 register = 2 35 pin pad connected to device on: port 1 = port 2 = port 3 = 0 1 2 3 36 mcr uses digit (0-9) (for employee cards) 0 37 keyboard ...

  • Page 143: Print Option Programming

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 143 print option programming refer to the “print option table” to review the print options. Read each option carefully to determine if you wish to make any changes. Note: because after clearing memory all options settings...

  • Page 144

    144 program mode reference guide sam4s er-285m operator's and program manual v1.10 print option table address print option value = sum print media total on clerk report? Yes = 1 no = 0 1 print tax symbol? Yes = 0 no = 2 void/return totals will print on the financial report? Yes = 0 no = 1 2 audactio...

  • Page 145

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 145 address print option value = sum print the subtotal without tax on the receipt? Yes = 1 no = 0 11 tax amount to print on receipt is: combined = itemized = 2 0 print the tax amount on receipt? Yes = 0 no = 1 print taxa...

  • Page 146

    146 program mode reference guide sam4s er-285m operator's and program manual v1.10 address print option value = sum issue a second receipt for the same transaction? Yes = 1 no = 0 priority print by group on the kitchen printer? Yes = 2 no = 0 24 print the plu number and descriptor on the receipt? Ye...

  • Page 147

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 147 address print option value = sum v1.010 software or later.) note 1: print option# 8 - users outside of the usa can designate a different currency symbol. To select a different symbol enter three digit alpha character ...

  • Page 148: Function Key Programming

    148 program mode reference guide sam4s er-285m operator's and program manual v1.10 function key programming three programs are used to program function keys: program 70 - is used to set each keys individual options program 80 - is used to program a 18 character alpha numeric descriptor program 90 - ...

  • Page 149

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 149 program 80 - function key descriptor by default, descriptors are programmed by entering three-digit alpha codes. If you wish to program descriptors by typing descriptors on the alpha keyboard overlay you must select ‘...

  • Page 150

    150 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 90 - function key halo use program 90 to program a high amount lock out (halo) for a function key. Only specific keys require this program. 1. Turn the control lock to the pgm position. 2. To begin the program...

  • Page 151

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 151 program 70 - function key options – general instructions use program 70 to set options for function keys. Because of the differences inherent in function keys, individual options will be different. See the specific in...

  • Page 152

    152 program mode reference guide sam4s er-285m operator's and program manual v1.10 add check options - program 70 add cehck cash repeat for another function key n1 sub total 0 7 n2 n3 address option value = sum key is inactive? Yes = 1 no = 0 compulsory before tendering? Yes = 2 no = 0 n1 advance th...

  • Page 153

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 153 cancel options - program 70 cancel cash repeat for another function key n1 sub total 0 7 address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no = 0 n1 vali...

  • Page 154

    154 program mode reference guide sam4s er-285m operator's and program manual v1.10 cash options - program 70 cash cash n1 sub total 0 7 n2 n3 repeat for another function key address option value = sum amount tender is compulsory? Yes = 1 no = 0 allow over tendering and under tendering in x control l...

  • Page 155

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 155 charge 1-8 charge cash repeat for another function key n1 sub total 0 7 n2 n3 n4 n5 address option value = sum amount tender is compulsory? Yes = 1 no = 0 allow over tendering and under tendering in x control lock pos...

  • Page 156

    156 program mode reference guide sam4s er-285m operator's and program manual v1.10 check options - program 70 check cash repeat for another function key n1 sub total 0 7 n2 n3 n4 address option value = sum amount tender is compulsory? Yes = 1 no = 0 allow over tendering and under tendering in x cont...

  • Page 157

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 157 check cashing options - program 70 check cash cash n1 sub total 0 7 repeat for another function key address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no ...

  • Page 158

    158 program mode reference guide sam4s er-285m operator's and program manual v1.10 check # options - program 70 check# cash repeat for another function key n1 sub total 0 7 n2 n3 n4 address option value = sum key is inactive? Yes = 1 no = 0 required at start of sale? Yes = 2 no = 0 n1 opening clerk ...

  • Page 159

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 159 currency conversion currency conversion rate - program 90 1. Turn the control lock to the pgm position. 2. To begin the program, enter 9 0 , press the subtotal key. 0 sub total 9 3. Enter the exchange rate of up to 7 ...

  • Page 160

    160 program mode reference guide sam4s er-285m operator's and program manual v1.10 drive thru / eat in / take out options - program 70 drive thru cash n1 sub total 0 7 n2 repeat for another function key eat in cash n1 sub total 0 7 n2 repeat for another function key take out cash n1 sub total 0 7 n2...

  • Page 161

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 161 error correct options - program 70 error correct cash repeat for another function key n1 sub total 0 7 address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 ...

  • Page 162

    162 program mode reference guide sam4s er-285m operator's and program manual v1.10 f/s tend options - program 70 f/s tend cash repeat for another function key n1 sub total 0 7 n2 n3 address option value = sum exempt tax 1? Yes = 1 no = 0 exempt tax 2? Yes = 2 no = 0 n1 exempt tax 3? Yes = 4 no = 0 e...

  • Page 163

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 163 guest options - program 70 guest cash repeat for another function key n1 sub total 0 7 address option value = sum required when opening a new check? Yes = 1 no = 0 before registering, enter a guest number? Yes = 2 no ...

  • Page 164

    164 program mode reference guide sam4s er-285m operator's and program manual v1.10 #/ns options - program 70 #/ns cash repeat for another function key n1 sub total 0 7 n2 n3 n4 address option value = sum no sale is inactive? Yes = 1 no = 0 no sale active in x control lock position only? Yes = 2 no =...

  • Page 165

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 165 return options - program 70 return cash n1 sub total 0 7 repeat for another function key address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no = 0 n1 vali...

  • Page 166

    166 program mode reference guide sam4s er-285m operator's and program manual v1.10 modifier 1-5 options - program 70 mod cash repeat for another function key n1 sub total 0 7 n2 n3 address option value = sum key is active in x control lock position only? Yes = 1 no = 0 n1 modify plu#? Yes = 2 no = 0...

  • Page 167

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 167 promo options - program 70 promo cash repeat for another function key n1 sub total 0 7 n2 address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no = 0 n1 tax...

  • Page 168

    168 program mode reference guide sam4s er-285m operator's and program manual v1.10 print check options - program 70 print check cash repeat for another function key n1 sub total 0 7 n2 address option value = sum n1 enter port number. (zero if the check will print on the receipt printer) 0-3 automati...

  • Page 169

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 169 scale options - program 70 scale cash n1 sub total 0 7 n2 repeat for another function key address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no = 0 n1 all...

  • Page 170

    170 program mode reference guide sam4s er-285m operator's and program manual v1.10 service options - program 70 service cash repeat for another function key n1 sub total 0 7 n2 n3 n4 address option value = sum compulsory non-add number before this key is used? Yes = 1 no = 0 print on receipt? Yes = ...

  • Page 171

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 171 subtotal options - program 70 subtotal cash repeat for another function key n1 sub total 0 7 address option value = sum n1 key is inactive? Yes = 1 no = 0 table options - program 70 table # cash n1 sub total 0 7 repea...

  • Page 172

    172 program mode reference guide sam4s er-285m operator's and program manual v1.10 tare options - program 70 tare cash repeat for another function key n1 sub total 0 7 address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no = 0 n1 using ta...

  • Page 173

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 173 tip options - program 70 tip cash repeat for another function key n1 sub total 0 7 n2 n3 n4 address option value = sum percentage = 1 n1 type of tip is: amount = 0 key is inactive? Yes = 1 no = 0 key is active in x co...

  • Page 174

    174 program mode reference guide sam4s er-285m operator's and program manual v1.10 void options - program 70 void cash n1 sub total 0 7 repeat for another function key address option value = sum key is inactive? Yes = 1 no = 0 key is active in x control lock position only? Yes = 2 no = 0 n1 validati...

  • Page 175

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 175 %1- %5 options - program 70 % cash repeat for another function key n1 sub total 0 7 n2 n3 n4 n6 n5 address option value = sum amount = 1 apply an: percentage = 0 key is inactive? Yes = 2 no = 0 n1 % key is active in x...

  • Page 176: Clerk Programming

    176 program mode reference guide sam4s er-285m operator's and program manual v1.10 clerk programming clerks (which may be used as cashiers), have the following programming options. These options are set through separate programs: program 800 - secret code programming determines the code that is used...

  • Page 177

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 177 program 801 - drawer assignment & training clerk 1. Turn the control lock to the pgm position. 2. To begin the program, enter 8 0 1 , press the subtotal key. 1 sub total 0 8 3. Enter the number of the clerk you wish t...

  • Page 178

    178 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 810 – clerk description programming by default, descriptors are programmed by entering three-digit alpha codes. If you wish to program descriptors by typing descriptors on the alpha keyboard overlay you must s...

  • Page 179: Mix & Match Programming

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 179 mix & match programming retailers often offer discounts when multiples of different items are purchased. For example, the offer: “save $5 on any three bottles of wine” can be handled by a mix and match discount. The d...

  • Page 180

    180 program mode reference guide sam4s er-285m operator's and program manual v1.10 program 601 - price programming 1. Turn the control lock to the pgm position. 2. To begin the program, enter 6 0 1 , press the subtotal key. 1 sub total 0 6 3. Enter the number of the m&m table you wish to program; pr...

  • Page 181

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 181 program 610 - mix & match description programming by default, descriptors are programmed by entering three-digit alpha codes. If you wish to program descriptors by typing descriptors on the alpha keyboard overlay you ...

  • Page 182: Group Programming

    182 program mode reference guide sam4s er-285m operator's and program manual v1.10 group programming group totals are available to accumulate totals of individual plus that are assigned to each group. Each plu can be assigned to one, two or three different groups. (the number of groups is determined...

  • Page 183

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 183 programming group descriptors 1. Turn the control lock to the pgm position. 2. To begin the program, enter 9 1 0 , press the subtotal key. 0 sub total 1 9 3. Enter the number of the group you wish to program; press th...

  • Page 184: Miscellaneous Programming

    184 program mode reference guide sam4s er-285m operator's and program manual v1.10 miscellaneous programming macros are special function keys that are used to execute a sequence of key depressions. For example, a macro might be used to execute a string of reports or to automatically tender a preset ...

  • Page 185

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 185 message programming programming the receipt/check endorsement/datatran messages a preamble message of up to six lines can be printed at the top of each receipt; a postamble message of up to six lines can be printed at...

  • Page 186

    186 program mode reference guide sam4s er-285m operator's and program manual v1.10 programming the financial report message the financial report selection allows you to reprogram the descriptors that appear with the financial report totals and counters. For example, the first total on the financial ...

  • Page 187

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 187 financial report message x message line x message line x message line 1 +plu ttl 29 credit tax4 57 chg7-in-d 2 -plu ttl 30 fd/s credit 58 chg8-in-d 3 adjst ttl 31 return 59 chg1 sales 4 nontax 32 error corr 60 chg2 sa...

  • Page 188

    188 program mode reference guide sam4s er-285m operator's and program manual v1.10 programming the clerk report message the clerk report selection allows you to reprogram the descriptors that appear with the clerk report totals and counters. For example, the first total on the clerk report "net sale...

  • Page 189

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 189 clerk report message x message line x message line x message line 1 net sale 24 credit tax2 47 chg2 sales 2 nontax 25 credit tax3 48 chg3 sales 3 tax1 sales 26 credit tax4 49 chg4 sales 4 tax2 sales 27 fd/s credit 50 ...

  • Page 190

    190 program mode reference guide sam4s er-285m operator's and program manual v1.10 programming the macro name up to ten function locations may be designated as macro keys. You may wish to program a name for a macro. For example if a macro executes a series of commands to produce daily reports, you c...

  • Page 191

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 191 nlu code number programming the term nlu refers to the fixed keyboard plus on the keyboard. On the default keyboard, there are 15 nlu keys on each keyboard level and the plu# assigned to the nlu key is the same, i.E. ...

  • Page 192

    192 program mode reference guide sam4s er-285m operator's and program manual v1.10 cash-in-drawer limit programming you can set a limit for cash in drawer. When cash in drawer exceeds the limit you program here, a warning will display on the screen. You must press clear to remove the warning and con...

  • Page 193

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 193 check change limit programming use this program to set the maximum amount of cash that can be returned when a check is tendered for an amount greater than the amount of the sale. For example, if the check change limit...

  • Page 194

    194 program mode reference guide sam4s er-285m operator's and program manual v1.10 date and time programming use this program to set the clock and calendar on your er-285m series . The date changes automatically. After initial setting, time changing will probably be required only for beginning and e...

  • Page 195

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 195 scale tare weight programming a tare is the amount of weight representing the container, or package when items are sold by weight. You can pre-program five tare weights, representing the weight of different containers...

  • Page 196

    196 program mode reference guide sam4s er-285m operator's and program manual v1.10 machine number programming the machine number is printed on the register receipt. Program a machine number so that any receipt can be identified with the store or register where the transaction took place. Programming...

  • Page 197: Program Scans

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 197 program scans since much time and energy has been invested in the planning and programming of your sam4s cash register, it is advisable to print a hard copy of the final program for future reference. This copy should ...

  • Page 198: Program Backup and Restore

    198 program mode reference guide sam4s er-285m operator's and program manual v1.10 program backup and restore you can use an sd flash memory card to backup and restore the full program. The program data is saved in a separate folder named with the store name be programmed in system option #30. The s...

  • Page 199: Saving Reports to An Sd Card

    Sam4s er-285m operator's and program manual v1.10 program mode reference guide 199 backing up the program to an sd card caution: when backing up and restoring data, the store name must be programmed in system option #30. 1. Turn the control lock to the s position. 2. To backup the program to sd, ent...

  • Page 200

    200 program mode reference guide sam4s er-285m operator's and program manual v1.10

  • Page 201: Integrated Payment Appendix

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 201 integrated payment appendix overview connection to a datatran integrated payment appliance allows electronic payments to be initiated and completed at the er-285m cash register. Although connected, the functions of the...

  • Page 202: Configuration Information

    202 integrated payment appendix sam4s er-285m operator's and program manual v1.10 configuration information er-285m eft device card reader pin pad (for debit) persistent dsl ip connection phone connection datatran sl ecr option option – connects to datatran no yes datatran sl and iptran ecr option o...

  • Page 203

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 203 sample transaction 1. Register a normal transaction. Press the appropriate charge key. The message ‘slide card” displays: 2. Swipe the card. The message “waiting.” continues to display until the card verification is co...

  • Page 204

    204 integrated payment appendix sam4s er-285m operator's and program manual v1.10 sample debit transaction 1. Register a normal transaction. Press the appropriate charge key (with debit function.) the message ‘slide card” displays: 2. Swipe the card. The message “getting pin” displays. (at the pin p...

  • Page 205

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 205 gift card operations sale of gift card 1. Register the gift card amount into a plu linked to a unique plu group with the gift card activate function. 2. Immediately after the plu is registered, the message “slide gift ...

  • Page 206

    206 integrated payment appendix sam4s er-285m operator's and program manual v1.10 payment with gift card 1. Register a normal transaction. 2. Press the appropriate misc tend key (with gift function). The message “slide gift card” displays. 3. Swipe the gift card. The terminal displays “waiting resp....

  • Page 207

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 207 manual card entry manual card entry is allowed for credit and gift transactions; manual card entry is not allowed for debit transactions. 1. Register a normal transaction. Press the appropriate charge key. The message ...

  • Page 208

    208 integrated payment appendix sam4s er-285m operator's and program manual v1.10 void transaction transaction void allows a transaction to be removed from the batch and not reported to the cardholder statement. You will need the original receipt, with the approval code from the processor (shown aft...

  • Page 209

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 209 tip (gratuity) entry gratuities (tips) indicated by the customer on the payment draft must be entered into the ecr before the batch is closed. After entry, the transaction total in the batch is adjusted to reflect the ...

  • Page 210

    210 integrated payment appendix sam4s er-285m operator's and program manual v1.10 issue local total” on page 214 for instructions and a report sample..

  • Page 211

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 211 close batch/close batch with debit if you are accepting debit payments, always use the close batch with debit function, regardless of whether debit transactions take place that day. If you are not accepting debit payme...

  • Page 212: Reset Mode Procedures

    212 integrated payment appendix sam4s er-285m operator's and program manual v1.10 reset mode procedures datatran function table function procedure initialize eft z-mode : enter 500 , press sbtl open batch z-mode : enter 501 , press sbtl close batch z-mode : enter 502 , press sbtl clear current batch...

  • Page 213

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 213 initialize eft z-mode : enter 500 , press sbtl select initialize eft to verify communications, software versions and installed networks. Date 5/24/2004 thu time 16:15 ** list installed networks ** vs2 chk gft --- ver:4...

  • Page 214

    214 integrated payment appendix sam4s er-285m operator's and program manual v1.10 issue local total z-mode : enter 505 , press sbtl this report is added for ease of customer balancing actual totals in the datatran to the system wide reports. A summary of each kind of credit card and a batch total sh...

  • Page 215

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 215 local batch status explanations: (from left to right) o batch status c=closed/o=open 4 batch number 3 batch transaction count 3 batch item count 2.00 batch balance 0 batch forwarded transaction count .00 batch forwarde...

  • Page 216

    216 integrated payment appendix sam4s er-285m operator's and program manual v1.10 pin pad initialize z-mode : enter 511 , press sbtl (dial in load) initializes the pin pad. Perform at the time of installation or as part of pin pad troubleshooting procedures. Datatran diagnostics z-mode : enter 513 ,...

  • Page 217: Required Ecr Programs

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 217 required ecr programs 1. Set eft status for the port you are using. See “rs-232 communications options”. Set baud to “2400” and set device function to “eft device”. 2. See “system option programming”. Set address #31 t...

  • Page 218: Local Transaction Report Key

    218 integrated payment appendix sam4s er-285m operator's and program manual v1.10 local transaction report key a b c d e f g h i j k h i j k l m n o p q r s t [u v wx y z aa bb] field description min max type a transaction sequence number 1 5 numeric b transaction status 1 1 alphanumeric c network t...

  • Page 219

    Sam4s er-285m operator's and program manual v1.10 integrated payment appendix 219 d. Credit card account number: the datatran will use this field to return the card account number used in each accessed transaction . E. Expiration date: the datatran will use this field to return the expiration date o...

  • Page 220

    220 integrated payment appendix sam4s er-285m operator's and program manual v1.10 x. Authorization response code: when available, the datatran will use this field to return the authorization response code of each accessed transaction. Y. Authorization currency code: when available, the datatran will...

  • Page 221: Index

    Sam4s er-285m operator's and program manual v1.10 index 221 index # #/no sale - function key programs 163 #/ns key 114 % % key 114 operations 73 % key - function key programs 174 a add check - function key programs 151 audaction totals on the financial report print option #2 144 b balancing formulas...

  • Page 222

    222 index sam4s er-285m operator's and program manual v1.10 date programming 193 delete programming plu 136 descriptor code chart 30, 121 descriptor programming plu 29, 134 discount enter a percent 74 percent on sale total 74 preset percent 73 drive thru operation 83 drive thru - function key progra...

  • Page 223

    Sam4s er-285m operator's and program manual v1.10 index 223 multiple buffered receipts system option #6 139 multiplication operation 62 multiplication with decimal point 63 n negative status for plu 129 negative sale control system option #7 139 system option #8 139 no sale operations 80 non add num...

  • Page 224

    224 index sam4s er-285m operator's and program manual v1.10 single item status for plu 129 single item plu operation 64 soft check operations 94 split pricing operation 64 split pricing plu operation 67 split tender 89 stock report 50 stock amount programming 133 stock counter programming system opt...

  • Page 225: Manual Revision Record

    Sam4s er-285m operator's and program manual v1.10 manual revision record 225 manual revision record edition date published revison contents v 1.0 4/23/2007 initial printing v 1.1 4/25/2007 add balancing formula; correct system option #31 v 1.2 10/22/2007 added: datatran configuration diagram p202; s...

  • Page 226

    226 manual revision record sam4s er-285m operator's and program manual v1.10