Samsung Air Conditioner User Manual - Troubleshooting
16
Troubleshooting
PROBLEM
SOLUTION
The air conditioner
does not work at
all.
• Checkpowerstatusandthenoperatetheairconditioneragain.
• Pluginorswitchonthecircuitbreakerandthenoperatetheair
conditioner again.
• CheckifyouhavesettheOffTimer.Operatetheairconditioner
again by pressing the Power button.
The temperature
adjustment is not
working.
• CheckifyouhaveselectedFan/Turbomode.Inthesemodes,
desired temperature is set to auto and you cannot adjust the
temperature.
Cool/Warm air
does not come
out of the air
conditioner.
• Checkifthesettemperatureishigher(duringCoolmode)/
lower(duringHeatmode)thanthecurrenttemperature.Pressthe
Temp + or - button on the remote controller to change the set
temperature.
• CheckiftheAirfilterisblockedbydirt.Ifthereisalotofduston
theAirfilter,cooling(heating)performancemaydecrease.Clean
them frequently.
• Checkiftheoutdoorunitiscoveredorinstalledneartheobstacle.
Take the cover off and take the obstacle away.
• Ifyouwanttooperatetheairconditionerinthesunlight,cover
the outdoor unit using curtains or etc.
• CheckiftheairconditionerisoperatinginDe-icemode.Whenthe
ice formed in winter or the outdoor temperature is too low, the
air conditioner operates in De-ice mode automatically. In De-ice
mode, indoor fan stops and cool air does not come out.
• Ifthedoorsorwindowsareopen,itmaycausebadcooling
(heating)performance.
Close the doors and windows.
• Checkiftheairconditionerhasjustbeenturnedonafterstopping
cooling(heating)operation.Inthiscase,justafanwillrunto
protect the outdoor unit compressor.
• Checkifthepipelengthistoolong.Whenthepipelength
exceedsmaximumallowablepipelength,cooling(heating)
performance may decrease.
Refer to the following chart if the air conditioner operates abnormally. This may
save time and unnecessary expenses.