SmartDRAFT Beverage Dispenser Operating Instructions Manual - English
Problem
Reason
Solution
No beer flow, when
dispense handle is
pulled
Tap not connected correctly
Open and close tap cover again
One-way beer line has been used once
Replace one-way beer line
One-way beer line is defective
Replace one-way beer line
Tap is defective
Contact brewery
Beer is too warm
See problem „beer is too warm“ below
No beer in the keg
Replace keg
No CO
2
in the keg
Replace keg and contact brewery
Beer is foaming
Handle is not opened completely
Open handle completely
Handle is opened/closed too slowly
Open/close handle fast in one move
Glass is too warm
Cool glass with cold water before
dispensing
Beer is too warm
See problem „beer is too warm“ below
One-way beer line is defective
Replace one-way beer line
Too less foam
Beer glass is not clean
Clean glass with beer glass cleaner
No CO
2
in the keg
Replace keg and contact brewery
Beer too cold
See problem „beer is too cold“ below
Beer is too warm
Keg is not prechilled
Take prechilled keg
Cool down keg in cooler (~ 3 hours)
Cooler is/was not connected to
electricity
Keep cooler connected when a keg is
connected
Cooler is not adjusted correctly
Contact brewery
Cooler is defective
Contact brewery
Beer is too cold
Temperature of prechilled keg too low
Check temperature prechiller
Cooler is not adjusted correctly
Contact brewery
CO
2
is leaking
Tap not connected correctly
Open and close tap cover again
No one-way beer line installed
Install one-way beer line
One-way beer line is defective
Replace one-way beer line
Tap is defective
Contact brewery
Keg is defective
Replace keg and contact brewery
Beer is leaking
One-way beer line is defective
Replace one-way beer line
Gasket in keg defective
Replace keg and contact brewery
Only gas is coming
out, when handle is
pulled
Keg is empty
Replace new keg
One-way beer line has already been
used once
Install new one-way beer line
Trouble shooting for bar staff