- DL manuals
- Smartvue
- Server
- S9Q
- User Manual
Smartvue S9Q User Manual
Summary of S9Q
Page 1
Smartvue s9q user guide smartvue corporation 4322 harding pike suite 417 nashville, tn usa 37205 www.Smartvue.Com patents granted and pending in usa, eu, and china. ©1996-2013 smartvue corporation, all rights reserved..
Page 2
Copyright notice ©1996-2013 smartvue corporation, all rights reserved. No part of this publication may be reproduced, stored, in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of smar...
Page 3
License agreement please read this software license agreement ("license") carefully before using your smartvue device. By using your smartvue device, you are agreeing to be bound by the terms of this license. If you do not agree to the terms of this license, do not use the smartvue device. If you do...
Page 4
Software or smartvue software updates could lead to death, personal injury, or severe physical or environmental damage. 3. Transfer you may not rent, lease, lend or sublicense the smartvue software. You may, however, make a one-time permanent transfer of all of your license rights to the smartvue so...
Page 5
Certain services may include materials from third parties. You acknowledge and agree that smartvue is not responsible for examining or evaluating the content or accuracy, completeness, currency, validity or quality of any such third-party material. Smartvue does not warrant or endorse and does not a...
Page 6
Translation of this license is done for local requirements and in the event of a dispute between the english and any non-english versions, the english version of this license shall govern. 12. Third party acknowledgements a. Portions of the smartvue software utilize or include third party software a...
Page 7
Contents .............................................................................. Introducing smartvue s9! 10 ................................................................................................ Making your world a safer place 10 .......................................................
Page 8
................................................................................................................................................................... Save 37 ........................................................................... Settings and preferences! 38 ..........................
Page 9
........................................................................................................................................................ Add user 56 ..........................................................................................................................................
Page 10: Introducing Smartvue S9
Introducing smartvue s9 making your world a safer place you are about to make your world a safer place with smartvue s9. Smartvue corporation has been inventing the future of network video surveillance since 1996 and smartvue s9 is uniquely designed to make professional surveillance simple and elega...
Page 11: Quickstart
Quickstart out of the box your smartvue s9 network video server (server) comes with a power supply and a quickstart guide. Smartvue s9 network video cameras and other supported cameras are available separately, see your authorized smartvue dealer or visit www.Smartvue.Com. Turn it on connect an ethe...
Page 12
Login to find the ip address of the smartvue s9 server you can use bonjour or upnp, which is software that makes it easy for devices to find one another on a network. Use bonjour or upnp to find the ip address of your server on windows, the smartvue s9x server will show up under devices when using u...
Page 13
Click on the scan for cameras button to add new cameras to your server and the system will begin the search for all compatible cameras. The server will then list the cameras and give you the option to name them and add them to the server. To manually add a camera click on add camera by ip address. 1...
Page 14
The server will only find cameras connected to the same network(s) that the smartvue server is connected to. Third party cameras smartvue s9 servers support a number of different third party cameras from different manufacturers, please see the settings>cameras section of this manual for a list of supp...
Page 15
Control it the toolbar buttons at the top right of the page offer the basic functions of the server. To learn more about these functions and how each of the settings functions work, please see the appropriate section in this manual. Go remote cloudvue surveillance service makes remote viewing fast an...
Page 16
Enter an account name (create one yourself ), username (this will be used to login) and a password as well as your email address and click save. After you complete registration, you can go to www.Cloudvue.Com and login. Cloudvue is designed for lower bandwidth devices and will play live video at a r...
Page 17: Hardware Overview
Hardware overview smartvue s9q server ethernet 1/2 audio out/in usb dvi out antenna usb power rs232 power in 17.
Page 18: Login
Login connect an ethernet cable to ethernet port #1 on the back of the server and plug it into your local network. Plug in power using the included power supply to the 12v ac connector. Press the power switch on the front of the server to turn it on. Ethernet 1/2 audio out/in usb dvi out antenna usb...
Page 19
At any computer connected to this network, type this address into your web browser (internet explorer, chrome, or firefox on a microsoft windows pc or safari, chrome, or firefox on an apple mac) and the login screen will appear. Enter the default name “admin” and password “admin” then click log in. ...
Page 20: Toolbar
Toolbar the main controls for the server are available as toolbar buttons in the upper right corner of every page. Each button offers specific functions. Live view opens the live video multiview page. See all of your cameras from here and create your own custom view layouts. Archive opens the recorde...
Page 21: Adding & Removing Cameras
Adding & removing cameras before you can view any cameras, you must add them to the server. On the settings page, click on the cameras, the manage cameras page will appear. Add cameras click on the scan for cameras button to add new cameras to your server. The server will automatically search for ca...
Page 22
The server will only find cameras connected to the same network(s) that the smartvue server is connected to. Third party cameras smartvue s9 servers support a number of different third party cameras from different manufacturers, please see the settings>cameras section of this manual for a list of supp...
Page 23
A dialog will appear to confirm removal of the camera. All recorded video associated with the camera will be deleted. When you remove a camera from the server, all video associated with that camera will be deleted. Consider video backup prior to deleting a camera. See backup. Change camera order to ...
Page 24: Viewing Live Video
Viewing live video live video is the first page to be displayed when you log into a smartvue server. This page will display previews from each camera in your system. Click on any preview to see the live video from that camera. To change the view layout, click on the views button, then double-click o...
Page 25
Live video play to view live video, click on any preview and a live video playback screen will appear. Click on the full screen button to view the video full screen. Click on the snapshot button to take a snapshot of the current view. Click on the hires button to view the video in high-resolution mo...
Page 26
The list views simply display a list of all the cameras in order (the order can be changed in the camera management settings). High-bandwidth list means that the preview uses a higher frame rate motion video (video mode) and low-bandwidth list means that the preview uses images that are updated one ...
Page 27
Edit views to edit a view, click on views, click on the view to edit, and then click on edit. You will see the view layout. Click on any image location (where it says select camera), a list of cameras will appear. Select the camera you want to preview in that location. If you click on reset, the ent...
Page 28
If you click on auto, the cameras will automatically be placed into the layout in order (to change the order, go to settings>cameras and drag the cameras into the order you prefer). If you click on random, the cameras will be automatically placed into the layout in random order. Once you select the ...
Page 29
Click on any image location (where it says select camera), a list of cameras will appear. Select the camera you want to preview in that location. If you click on reset, the entire layout will be reset. If you click on auto, the cameras will automatically be placed into the layout in order (to change...
Page 30
Once you select the camera, the bandwidth mode selection will appear. Select video for higher frame-rate video preview (recommended) or image for images that will appear one every few seconds. Image mode is perfect if you have a slow connection to the server. Click on save changes to save changes to...
Page 31: Archive (Recorded Video)
Archive (recorded video) archive enables users to search through and play recorded videos. It also offers features to make comments, place bookmarks, download, and delete video clips. To open the archive, click on the archive button in the toolbar. Click on the archive button to begin your search. Se...
Page 32
Select the end date and time for the search. Bookmarked select yes to search only for bookmarked videos. Comments enter text into this box to search for key words from any video with comments. Search click on search to begin the search. The results will be displayed as thumbnails with the starting t...
Page 33
Much motion was detected in each group of clips. As you hover over the bar, the exact date and time of that group of clips will appear to the far right. To go to any block of videos, click on that block and all of the videos in that group will appear above. Click on clear to clear the specific block...
Page 34
Select the amount of zoom you would like (1x to 5x). Note that as you zoom in on recorded video, you will have less and less detail. Comment enter a comment for the clip. This text comment is searchable. Bookmark click on the bookmark button to place a bookmark, this clip will automatically appear i...
Page 35
Delete click on the delete button to delete this video clip. Full screen click on the full screen button to play the video full screen. Note that the aspect ratio of the video may not match your screen and the video might appear stretched or squished. You can also click on the ful screen button in t...
Page 36: Patrol
Patrol a patrol (similar to a security guard walking a beat) is an automated display of video from selected cameras, for a specified time, which loops continuously. To start the patrol, click on the patrol button in the toolbar. You can also run the patrol full screen by clicking on the full screen ...
Page 37
Cameras select the cameras to display in the tour. Duration select the amount of time that each camera will be displayed before showing the next camera in the queue. Save click on save to save the patrol settings. Patrol settings must be made before a patrol can run. To start the patrol, click on th...
Page 38: Settings and Preferences
Settings and preferences the server settings control the all the settings and preferences for the server. Click on the settings button (gear icon) in the mail toolbar to access the settings page. There are a number of options in the settings page including server (general system settings), cameras (...
Page 39: Server Settings
Server settings click on server to open the server settings page. Name and description enter the name and description of this server. Clip length set the default video recording clip length in settings. The default is 150 seconds (2.5 minutes). Note that any setting over 300 seconds may cause instab...
Page 40
Storage hard drive capacity displays the total capacity of the storage drive minus the server software. Total used displays the used disk space. Total available displays the total disk space available for storage of video. By default the smartvue server will automatically overwrite older videos with...
Page 41: Camera Management
Camera management in settings, click on cameras to add, remove, and manage cameras. Add cameras click on the scan for cameras button to add new cameras to your server. The server will automatically search for cameras. It will list all supported cameras. Select each camera you would like to add, ente...
Page 42
The server will only find cameras connected to the same network(s) that the smartvue server is connected to. Supported cameras smartvue s9 servers support the following cameras. New cameras are added regularly, please check www.Smartvue.Com for the most recent list of supported cameras. Don't see a ...
Page 43
Remove cameras to remove a camera, click on the red remove button in the camera settings box. A dialog will appear to confirm removal of the camera. All recorded video associated with the camera will be deleted. When you remove a camera from the server, all video associated with that camera will be ...
Page 44
Camera ip address the camera’s ip address will be displayed under the camera name. Note that the ip address might be for a wireless camera on the server and you may not be able to access that address directly from your network. Edit to edit camera settings, click on the edit button of the camera you...
Page 45
Ptz home position (pan, tilt, and zoom) the home position is the default position of a patz camera. Smartvue will reset the position of any ptz camera back to home after a few minutes of not being used. To set the home position, use the up, down, left, and right buttons to put the camera in the posi...
Page 46
Saturation adjust the color saturation of the video image. Color select color or black and white mode. The default is color. Cmos frequency adjust the frequency of the sensor to match with lighting. If you notice flicker in your video, please adjust this frequency. The default is 60hz. White balance...
Page 47
Flip flips the video vertically to enable a camera to be place on its bottom instead of mounted upside down on a ceiling which is the default. Mirror flip the video horizontally. Camera name the camera name is the display name of the camera. Enable timestamp enables or disables the camera name, date...
Page 48
Drag the area to the correct location and then click apply. You will see a time and date stamp next to motion last detected so you can test you motion settings. Adjust the threshold (default amount of noise in the video) and sensitivity (how sensitive the camera is to picking up motion) settings to ...
Page 49
To add a new schedule, click on add recording schedule. Enter a custom name for the schedule. Select the specific days to record or select all days. Select the start time and the end time of the recording. Then select the specific cameras to record on this schedule or select all cameras. To set the ...
Page 50: Schedule
Schedule to set a recording schedule for any camera, in the list of cameras, click on the schedule button associated with the camera you want to record, or click on the schedules tab at the top of the screen. The schedule dialog will appear. By default, all new cameras are set to record 24x7. To add...
Page 51
Will increase the amount of video that can be saved on the server), select the only record when motion is detected option. Click on save. Record on motion detection by selecting the only record when motion is detected option. 51.
Page 52: Patrol
Patrol a patrol (similar to a security guard walking a beat) is an automated display of video from selected cameras, for a specified time, which loops continuously. Patrol settings must be made before a patrol will run properly. Click on settings, and then click on patrol. The patrol settings page w...
Page 53: Alerts
Alerts click on the alerts button in settings to open the alerts page. Add alert to add an alert, click on the add alert button. The add alert dialog will appear. Alert type select the type of alert to add. The options include camera disconnect (send alert when a camera disconnects from the server),...
Page 54
User login (send alert with name of user when they log into the server), and when motion detected (send alert when motion is detected). Users select one or more users to receive this alert. To add users to your server, click on permissions. Notification type select the type of alert notification, ei...
Page 55
Motion detection alert if you select the type when motion detected, you will have additional alert options. Cameras select one or more cameras from the list. When motion is detected on any one of those cameras an alert will be sent. Include image if this option is selected, when motion is detected, ...
Page 56: Permissions
Permissions to manage users and permissions, in settings, click on permissions. Add user to add a new user, click on the + add new user button. The new user dialog will appear. Enter the username, password, first name, last name, email, mobile number and carrier as well as permissions. Select the gr...
Page 57
Delete user to delete a user, click on user’s name of the user you want to delete then click on the delete button. The admin user cannot be deleted, although its password can be changed. Only users with administrator roles can delete other users. Groups (permissions) the groups feature allows admini...
Page 58
Check the user settings to limit access to specific cameras. 58.
Page 59: Network Settings
Network settings to access network settings for the server, in settings, click on network. The network settings dialog will appear. Primary interface nic click on the primary interface tab to change the settings for nic port on the server. The primary interface nic can be configured as static ip or ...
Page 60
Enable wireless select the option to enable or disable the wireless nic. This setting is enabled by default. Ssid enter ssid. Wireless security and key select from wpa or wep wireless security. Configuration type select dhcp for the smartvue s9q server to automatically receive an ip address from a r...
Page 61: Multiserver
Multiserver multiserver enables users to access multiple servers from a single login interface. You can add any number of smartvue s9 servers to this list and jump from server to server without logging in and out. To add a new smartvue s9 server to the multiserver list, click on the + add new server...
Page 62: Backup
Backup in settings, click on backup to access backup settings. With backup you can backup your recorded videos to usb or nas storage devices. Backup works constantly in the background to keep all your video backed up and as new video is recorded, smartvue backup will back it up to your selected sour...
Page 63
Title enter a name for the backup next to title. Days select the specific days to do the backup or select all days. Start and end time select the start time and end time of the backup. Target type select the target backup from usb, nfs, or cifs/smb. This enables you to backup to a simple usb device ...
Page 64: Cloudvue
Cloudvue cloudvue surveillance service offers simple, secure, and cost-effective remote surveillance management for up to thousands of servers and cameras from a single website. It eliminates the complexities of setting up and scaling remote surveillance. Cloudvue is a free service from smartvue for o...
Page 65
Enter an account name (create one yourself ), username (this will be used to login) and a password as well as your email address and click save. After you complete registration, go to www.Cloudvue.Com and login from almost any internet enabled device to view your server. Register to an existing acco...
Page 66: Ddns – Dynamic Dns
Ddns – dynamic dns direct remote access if you do not plan to use the cloudvue cloud surveillance service, accessing your server directly from the internet requires that server be accessible outside of your local network. This can be accomplished by enabling remote access to your server through your...
Page 67: Reset
Reset to reset the smartvue s9 server to its original factory settings, please contact smartvue support for more information at www.Smartvue.Com or call (888) 754-4543. Important: resetting the server will delete all videos and all settings, including network settings. 67.
Page 68
Safety instructions & notices instructions – all instructions should be read before operating the product. All operating and maintenance instructions should be followed. Follow all warnings and important notes in this guide. The instructions should be retained for future reference. Cleaning – unplug...
Page 69
Wireless range & interference transmission of video data may be interfered with due to the nature of wireless communications and wireless interference from other wireless signal sources and metal. This may prevent the recording of video and images. 69.
Page 70: Patents & Trademarks
Patents & trademarks following is a list of smartvue corporation granted utility patents, design patents, registered trademarks, and other trademarks. Other patents filed in eu and china. Patents description #7,508,418 mesh networked camera communications #7,603,087 wireless camera and server jammin...
Page 71
Camlock™ network video software and/or hardware feature clearchannel™ network video software and/or hardware feature dualencoding™ network video software and/or hardware feature dynamicvue™ network video software and/or hardware feature eznvr™ network video software and/or hardware feature intellime...
Page 72: Technical Support
Technical support smartvue is committed to helping you make your world a safer place. For the fastest technical support contact your authorized smartvue dealer, visit www.Smartvue.Com and click on support, or call (888) 754-4543. Be sure to have your serial number before you call. 72.
Page 73: Index
Index 12v ac, 11 2.4 ghz, 69 2x, 4x, 8x playback speed, 34 5 ghz, 69 add alert, 53 add camera by ip address, 13 add cameras, 12, 13, 21, 22, 41, 42 add group, 57 add new user, 56, 57 add permission, 57 add recording schedule, 49 adding & removing cameras, 21 agc, 46 alert cameras, 55 alert notificat...
Page 74
Factory settings, 67 firefox, 12, 18 flip video, 47 forgot password, 19 frame rate, 46 frequencies, 69 full screen, 25, 34 hardware, 17 hide ssid, 60 high-bandwidth list, 26 hires, 25 histogram, 32, 33 ieee 802.11n, 69 image mode, 26 cloudvue, 15, 64 cloudvue settings, 64 intellectual property notic...
Page 75
Scrubber, 35 search recorded video, 31 secondary nic, 59 sensitivity, 48 server settings, 39 settings, 20 share, 35 share video clip, 35 sharpness, 45 smtp settings, 39 sony, 43 ssid, 60 ssid and key, 60 static ip, 59 storage, 40 target type, 63 technical support, 16, 72 third party cameras, 13, 22,...