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SMC Networks EZ Connect SMC7003-USB User Manual

Other manuals for EZ Connect SMC7003-USB: User Manual, Specifications
Manual is about: ADSL USB Modem

Summary of EZ Connect SMC7003-USB

  • Page 1

    Ez connect adsl usb modem ◆ high-speed internet access over existing phone lines ◆ one rj-11 adsl port ◆ delivers usb plug-and-play installation ◆ supports full-rate dmt connection (8 mbps downstream, 1 mbps upstream) ◆ supports economical g.Lite connection (1.5 mbps downstream, 512 kbps upstream) ◆...

  • Page 3: Ez Connect Adsl Usb Modem

    38 tesla irvine, ca 92618 phone: (949) 679-8000 april 2003 pub. # 150000039500a r01 from smc’s ez connect line of feature-rich soho solutions ez connect adsl usb modem user guide.

  • Page 4

    Information furnished by smc networks, inc. (smc) is believed to be accurate and reliable. However, no responsibility is assumed by smc for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise ...

  • Page 5

    I l imited w arranty limited warranty statement: smc networks, inc. (“smc”) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All smc products carry a standard 90-day limited warranty from the date of purchase ...

  • Page 6

    L imited w arranty ii warranties exclusive: if an smc product does not operate as warranted above, customer’s sole remedy shall be repair or replacement of the product in question, at smc’s option. The foregoing warranties and remedies are exclusive and are in lieu of all other warranties or conditi...

  • Page 7: Fcc - Class B

    Iii c ompliances fcc - class b this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment ...

  • Page 8

    C ompliances iv items (b) and (d) are indicated on the label. The ringer equivalence number (ren) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the ren of all the devices on any one line should not exceed 5.0. If too many devices are attache...

  • Page 9

    Ec c onformance d eclaration - c lass b v ec conformance declaration - class b smc contact for these products in europe is: smc networks europe, edificio conata ii, calle fructuós gelabert 6-8, 2 o , 4 a , 08970 - sant joan despí, barcelona, spain. This information technology equipment complies with...

  • Page 10: Industry Canada - Class B

    C ompliances vi industry canada - class b this digital apparatus does not exceed the class b limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “digital apparatus,” ices-003 of the department of communications. Cet appareil numé...

  • Page 11

    S afety c ompliance vii 11. Wird das gerät über einen längeren zeitraum nicht benutzt, sollten sie es vom stromnetz trennen. Somit wird im falle einer Überspannung eine beschädigung vermieden. 12. Durch die lüftungsöffnungen dürfen niemals gegenstände oder flüssigkeiten in das gerät gelangen. Dies k...

  • Page 12

    C ompliances viii.

  • Page 13

    Ix t able of c ontents 1 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 2 hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 pa...

  • Page 14: Glossary

    T able of c ontents x 6 upgrading the modem software . . . . . . . . . . . . . . . . . 6-1 a troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 you cannot connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 you cannot connect to the internet ....

  • Page 15

    1-1 c hapter 1 i ntroduction the ez connect adsl usb modem (smc7003usb v.2) provides high-speed internet access over existing phone lines by making use of previously unused frequency bandwidth above the voice band. By placing adsl (asymmetric digital subscriber line) signals above the frequency of t...

  • Page 16

    I ntroduction 1-2 this plug-in adsl modem provides an always-on digital connection that eliminates dial-up delays, and transparent reconnection when initiating any network request. Full support for the atm protocol also provides access to a wide range of advanced transport features, including suppor...

  • Page 17: Key Features

    K ey f eatures 1-3 key features • high-speed internet access over existing phone lines • full-rate dmt connection (8 mbps downstream, 1 mbps upstream) and economical g.Lite connection (1.5 mbps downstream, 512 kbps upstream) • multiprotocol encapsulation of all network protocols, including tcp/ip, n...

  • Page 18

    I ntroduction 1-4.

  • Page 19: Package Contents

    2-1 c hapter 2 h ardware i nstallation before installing the smc adsl usb modem verify that you have all the items listed under “package contents.” if any of the items are missing or damaged, contact your local smc distributor. Also be sure you have all the necessary cabling before installing the mo...

  • Page 20: Hardware Description

    H ardware i nstallation 2-2 hardware description setting up the ez connect adsl usb modem involves connecting the device’s cables and installing the driver software. Note that windows 98, 98se, 2000, xp, or macintosh 9.X should already be installed on the computer before installing the driver softwa...

  • Page 21: Led Indicators

    H ardware d escription 2-3 led indicators the ez connect adsl usb modem has two leds on the top panel, one is marked “data” and the other “power.” the operational status of the modem is indicated by the led conditions listed below . Power requirements usb devices can be either self-powered or bus-po...

  • Page 22: System Requirements

    H ardware i nstallation 2-4 system requirements the ez connect adsl usb modem requires the following pc features to operate: • a host pc that supports the universal serial bus • 32 mb of ram and 10 mb of hard disk space • windows 98, 98se, 2000, xp, or macintosh 9.X • standard telephone cable with r...

  • Page 23: Connecting The System

    C onnecting the s ystem 2-5 connecting the system phone line configuration the ez connect adsl usb modem supports dual-mode operation for both full-rate g.Dmt and economical g.Lite. Your service provider will attach the outside adsl line to a data/phone splitter. You can then connect your phones and...

  • Page 24

    H ardware i nstallation 2-6.

  • Page 25

    3-1 c hapter 3 d river i nstallation the cd supplied with the package contains the software drivers available for the ez connect adsl usb modem. Note: do not plug the device to your computer directly before driver installation. Follow the instructions to install the driver and connect the modem prop...

  • Page 26: Windows 98/98Se/2000/xp

    D river i nstallation 3-2 windows 98/98se/2000/xp you may find that the instructions here do not exactly match your version of windows. This is because these steps and screenshots were created from windows 2000. The installation of windows 98, 98se and xp are similar, but not identical, to windows 2...

  • Page 27

    W indows 98/98se/2000/xp 3-3 3. The welcome screen will open. Click next to continue. 4. After viewing the license agreement, click accept..

  • Page 28

    D river i nstallation 3-4 5. During installation, the system will display a screen to ask you to plug in the modem. Plug in the device now. Note: connect the smc7003usb v.2 to the computer using the supplied usb cable. Insert the rectangular end (type-a) of the usb cable into the usb port of your pc...

  • Page 29

    W indows 98/98se/2000/xp 3-5 7. After your computer restarts, the “finished” screen will appear to indicate successful completion of the installation process. Click finish. Note: regardless of the driver type installed, the installation procedure will automatically configure the tcp/ip settings to a...

  • Page 30: Macintosh 9.X

    D river i nstallation 3-6 macintosh 9.X 1. Start up your pc with the modem connected. 2. Insert the cd-rom that comes with the ez connect adsl usb modem into your cd drive. 3. Select the language version you want to install, and double-click to open the chosen folder. 4. Double-click installer to st...

  • Page 31

    M acintosh 9. X 3-7 5. The welcome screen will appear as shown on below; click continue. 6. Select the location to install the software, and click select..

  • Page 32

    D river i nstallation 3-8 7. Click start to continue. 8. Click quit to finish driver installation..

  • Page 33

    M acintosh 9. X 3-9 uninstallation in macintosh 9.X 1. If you want to uninstall the driver and smc7003usb control panel, insert the cd-rom that comes with the modem into your cd drive. Then repeat step 3 to step 6 in the previous section. 2. Choose customized removal and click start to continue. 3. ...

  • Page 34

    D river i nstallation 3-10 4. Click quit to close the window..

  • Page 35: Microsoft Windows 98/98Se

    4-1 c hapter 4 tcp/ip n etworking o ptions microsoft windows 98/98se tcp/ip settings are automatically set up during the software installation process. The following procedure may be used to change tcp/ip settings, if necessary. 1. From your pc desktop, double-click the my computer icon. 2. From the...

  • Page 36

    Tcp/ip n etworking o ptions 4-2 4. From the server types tab of the smc dial-up ppp connection window, select the tcp/ip checkbox and click tcp/ip settings..

  • Page 37

    M icrosoft w indows 98/98se 4-3 5. The tcp/ip settings window will appear for you to modify the ip address, name server addresses and/or default gateway. Note: please fill in the information provided by your internet service provider on the above screen. 6. Click ok. 7. The smc dial-up ppp connectio...

  • Page 38: Microsoft Windows 2000

    Tcp/ip n etworking o ptions 4-4 microsoft windows 2000 tcp/ip settings are automatically set up during the software installation process. The following procedure may be used to change tcp/ip settings, if necessary. 1. From your pc desktop, click start/settings/network and dial-up connections. 2. Fro...

  • Page 39

    M icrosoft w indows 98/98se 4-5 3. From the networking tab of the smc dial-up ppp connection properties window, select internet protocol (tcp/ip) and click properties..

  • Page 40

    Tcp/ip n etworking o ptions 4-6 4. The internet protocol (tcp/ip) properties window will appear for you to modify the ip address and dns server addresses. Note: please fill in the information provided by your internet service provider on the above screen. 5. Click ok. 6. The smc dial-up ppp connecti...

  • Page 41: Microsoft Windows Xp

    M icrosoft w indows xp 4-7 microsoft windows xp tcp/ip settings are automatically set up during the software installation process. The following procedure may be used to change tcp/ip settings, if necessary. 1. Click start/control panel. 2. Click network and internet connections. 3. The network conn...

  • Page 42

    Tcp/ip n etworking o ptions 4-8 4. Double-click internet protocol (tcp/ip). 5. Fill in the information provided by your internet service provider. Use the spaces on the next page to record the tcp/ip settings..

  • Page 43

    M icrosoft w indows xp 4-9 6. Select “obtain an ip address automatically” and “obtain dns server address automatically.” click ok or close to close each window. Obtain ip settings from your modem now that you have configured your computer to connect to your modem, it needs to obtain new network sett...

  • Page 44

    Tcp/ip n etworking o ptions 4-10 2. In the command prompt window, type “ipconfig /release” and press the enter key. 3. Type “ipconfig /renew” and press the enter key. Verify that your ip address is now 192.100.100.Xxx (where x is 1 - 14, 16 - 254), your subnet mask is 255.255.255.0 and your default ...

  • Page 45: Macintosh Configuration

    M acintosh c onfiguration 4-11 macintosh configuration the following instructions will help you to get your network configuration information. Note: your local isp will configure your network to the following settings. If there is any problem with these functions, please contact your local isp for h...

  • Page 46

    Tcp/ip n etworking o ptions 4-12 3. Move the cursor onto the smc adsl usb modem window, and press the “ctrl” - “1” keys on your keyboard. 4. The configuration, atm, and dsl advanced information fields will appear as shown below. 5. Click the button in the top left corner to close this adsl setup win...

  • Page 47: Tcp/ip

    M acintosh c onfiguration 4-13 tcp/ip 1. Pull down the apple menu. Select control panels/tcp/ip to view your tcp/ip information. 2. On the tcp/ip window, make sure “ppp” is selected in the connect via: field, and “using ppp server” is already selected in the configure field. 3. Click the button in t...

  • Page 48

    Tcp/ip n etworking o ptions 4-14.

  • Page 49: Dial-Up Ppp Connection

    5-1 c hapter 5 c ommunication s ettings dial-up ppp connection once the smc adsl usb modem and software have been installed, the smc dial-up ppp connection icon will appear on your desktop. To connect to internet, double-click the short-cut icon. Fill in the user name and password (which should prov...

  • Page 50: Connection Information

    C ommunication s ettings 5-2 connection information the ez connect adsl usb modem control panel program provides a quick and easy way to configure and check the performance of the modem and adsl connection. When open, the monitor window is updated every two seconds. 1. On the desktop, click start/se...

  • Page 51: Physical Link

    C onnection i nformation 5-3 physical link the physical link screen allows you to review the current state of the ez connect adsl usb modem and connection. When the green indicator is on in the link status field, it indicates that a connection has been made. This indicator blinks while a connection ...

  • Page 52: System Information

    C ommunication s ettings 5-4 system information the system information screen displays the release number of the ez connect adsl usb modem driver, the firmware release number, and the control panel version that you are currently using..

  • Page 53: Configuration

    C onnection i nformation 5-5 configuration the configuration screen displays the modulation settings applicable to your driver. If you need to configure further settings, launch the communication settings window by clicking start/programs/smc dsl modem/ configure..

  • Page 54

    C ommunication s ettings 5-6 the communication settings window allows you to select the encapsulation type of pppoatm or pppoe connection, and the modulation settings. • encapsulation (default: rfc 2364 pppoatm llc encapsulation) • modulation (default: multimode).

  • Page 55

    6-1 c hapter 6 u pgrading the m odem s oftware updating to a new version of the software requires removal of the currently installed version. Follow the instructions below to uninstall the current driver version, then go to “driver installation” on page 3-1 to install the updated driver. Note: do no...

  • Page 56

    U pgrading the m odem s oftware 6-2 2. The information window will be displayed reminding you not to unplug the usb cable until the uninstall process has been completed. Click ok to continue. 3. A message will display indicating that you can unplug the device. Remove the modem connection now. Then c...

  • Page 57

    U pgrading the m odem s oftware 6-3 4. The setup complete window indicates successful completion of the uninstall process. Click finish to reboot your computer. 5. After your computer restarts, go to “driver installation” on page 3-1 for information on driver installations..

  • Page 58

    U pgrading the m odem s oftware 6-4.

  • Page 59

    A-1 a ppendix a t roubleshooting check the following troubleshooting points before contacting smc technical support. You cannot connect to the network • check the phone and usb cables for wear or loose wires and replace any defective cables if necessary. Make sure the cable is securely attached to t...

  • Page 60

    T roubleshooting a-2.

  • Page 61: Adsl Specifications

    B-1 a ppendix b s pecifications adsl specifications standards conformance basic adsl: ansi t1.413 issue ii (full rate adsl), itu g.992.1 (g.Dmt), itu g.992.2 (g.Lite), g.994.1 (g.Handshake) transport protocols: rfc 1557 (ip/atm), rfc 2364 (ppp/atm) atm attributes: atm transmission convergence, atm f...

  • Page 62: Physical Characteristics

    S pecifications b-2 media connection usb cable connection to pc -90-ohm shielded usb cable, max length 5 m (16 ft) rj-11 phone wire connection to adsl provider pc requirements host interface: usb specification 1.1 or up system requirements: a pc and windows 98, 98se, 2000, xp, or mac os 9.X physical...

  • Page 63

    S pecifications b-3 temperature operating 0 to 40 °c (32 to 104 °f) storage -40 to 70 °c (-40 to 160 °f) humidity 5% to 95% (non-condensing) compliances ce mark emissions fcc class b vcci class b industry canada class b en55022 (cispr 22) class b c-tick - as/nzs 3548 (1995) class b immunity iec 1000...

  • Page 64

    S pecifications b-4.

  • Page 65

    Glossary-1 g lossary asymmetric digital subscriber line (adsl) one of four dsl technologies. Adsl is designed to deliver more bandwidth downstream (from the central office to the customer site) than upstream. Downstream rates range from 1.5 to 9 mbps, whereas upstream bandwidth ranges from 16 to 640...

  • Page 66

    G lossary glossary-2 dynamic host configuration protocol (dhcp) issues ip addresses automatically within a specified range to devices such as pcs when they are first powered on. The device retains the use of the ip address for a specific license period that the system administrator can define. Dhcp ...

  • Page 67

    G lossary glossary-3 ieee 802.3u defines csma/cd access method and physical layer specifications for 100base-tx fast ethernet. Internet service provider (isp) a company that provides access to the internet. This may be your local telephone company, or a dedicated internet service company. Local area...

  • Page 68

    G lossary glossary-4 rj-45 connector a connector for twisted-pair wiring. Splitter a hardware device used in g.Dmt to split the data and voice traffic before passing it on to the network and phone system. Transmission control protocol/internet protocol (tcp/ip) protocol suite that includes tcp as th...

  • Page 70

    38 tesla irvine, ca 92618 phone: (949) 679-8000 for technical support, call: from u.S.A. And canada (24 hours a day, 7 days a week) (800) smc-4-you; (949) 679-8000; fax: (949) 679-1481 from europe (8:00 am - 5:30 pm uk time) 44 (0) 118 974 8700; fax: 44 (0) 118 974 8701 internet e-mail addresses: te...