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SMC Networks EZ Connect SMC8011CM User Manual

Manual is about: Ethernet/USB Cable Modem DOCSIS 1.1

Summary of EZ Connect SMC8011CM

  • Page 1

    Ez connect ethernet/ usb cable modem ethernet & usb cable modem - docsis 1.1 ‹ high-speed internet access over a cable network system ‹ data rate up to 40 mbps downstream, 10 mbps upstream ‹ always-on digital connection ‹ docsis 1.1 certified ‹ supports all windows systems through its ethernet conne...

  • Page 2: Ez Connect

    38 tesla irvine, ca 92618 phone: (949) 679-8000 ez connect ethernet/usb cable modem from smc’s ez line of award-winning workgroup lan solutions october 2002.

  • Page 3: Copyright

    Copyright information furnished by smc networks, inc. (smc) is believed to be accurate and reliable. However, no responsibility is assumed by smc for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or ...

  • Page 4

    I l imited w arranty limited warranty statement: smc networks, inc. (“smc”) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All smc products carry a standard 90-day limited warranty from the date of purchase ...

  • Page 5

    L imited w arranty ii warranties exclusive: if an smc product does not operate as warranted above, customer’s sole remedy shall be repair or replacement of the product in question, at smc’s option. The foregoing warranties and remedies are exclusive and are in lieu of all other warranties or conditi...

  • Page 6: Fcc - Class B

    Iii c ompliances fcc - class b this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment ...

  • Page 7

    C ompliances iv this information technology equipment complies with the requirements of the council directive 89/336/eec on the approximation of the laws of the member states relating to electromagnetic compatibility and 73/23/eec for electrical equipment used within certain voltage limits and the a...

  • Page 8

    V t able of c ontents introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 key features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 9

    1 i ntroduction the ez connect ethernet/usb cable modem (smc8011cm) is fully compliant with the data over cable service interface specification (docsis 1.1) thus ensuring compatibility with the majority of cable internet providers. It provides high-speed internet access over the same cable network s...

  • Page 10: Key Features

    I ntroduction 2 key features • high-speed internet access over a cable network system • data rate of up to 10 mbps upstream and 40 mbps downstream • always-on digital connection eliminates dial-up delays and provides transparent internet access when initiating a network request • compatibility with ...

  • Page 11: Package Contents

    P ackage c ontents 3 package contents after unpacking the ez connect cable modem, check the contents of the box to be sure you have received the following components: • ez connect ethernet/usb cable modem • four adhesive foot pads • 1 usb cable • 1 rj-45 ethernet cable • 9 vdc power adapter • quick ...

  • Page 12: System Requirements

    I ntroduction 4 system requirements the ez connect cable modem requires the following pc features to operate: • for a usb connection: - a pc equipped with a usb port - windows 98/me/2000/xp - the computer must be configured with the tcp/ip protocols • for an ethernet connection: - a computer with a ...

  • Page 13: Led Functions

    5 h ardware d escription the ez connect ethernet/usb cable modem is an external cable modem product for high-speed internet access applications, and complies with the docsis 1.1 standard. The modem provides a concurrent usb and ethernet connection to a pc or lan and supports up to 17 users if allowe...

  • Page 14: Dhcp Client and Server

    H ardware d escription 6 dhcp client and server the ez connect ethernet/usb cable modem implements both a dhcp client and server. Dynamic host configuration protocol (dhcp) allows the modem to connect to a network and obtain necessary ip parameters for communication on that network. Dhcp client on s...

  • Page 15: Locating The Modem

    7 i nstalling the m odem locating the modem the ez connect ethernet/usb cable modem can be placed anywhere there is enough flat space, such as on a desktop or shelf. Connecting the modem before connecting the ez connect ethernet/usb cable modem, contact your cable service provider and check the foll...

  • Page 16

    I nstalling the m odem 8 the modem must be properly connected to the service provider’s cable jack. If you are connecting both a tv and the modem to this outlet, you will need to connect a splitter to the cable jack outlet. The splitter filters the tv signal onto one cable and the network signal ont...

  • Page 17

    W iring for m ultiple u sers (o ptional ) 9 5. The diagram below shows a typical computer/tv installation. Wiring for multiple users (optional) contact your service provider for availability and instructions if you need to configure your modem for multiple user service. The smc8011cm supports many m...

  • Page 18

    I nstalling the m odem 10 note: the maximum speed supported by the usb port is 12 mbps. 2. The “found new hardware” screen will appear. Insert the driver disk. When prompted for the location of the driver, enter the drive letter of your cd drive. 3. Follow the instructions given to install the drive...

  • Page 19

    E thernet i nstallation in w indows 11 5. Select the option “obtain an ip address.” the ez connect ethernet/usb cable modem will automatically assign an ip address to your computer. 6. Click the “gateway” tab and record the addresses listed under “installed gateways.” 7. Click the “dns configuration...

  • Page 20

    I nstalling the m odem 12 6. Select the option “obtain an ip address automatically,” and click “ok” or “close” to close each window. The ez connect ethernet/usb cable modem will now automatically assign an ip address to your computer. Windows xp 1. Select “start/control panel.” 2. In the “pick a cat...

  • Page 21

    M aking a c onnection to the e thernet p ort 13 • making a connection to the ethernet port use straight-through twisted- pair cable to connect the ethernet port on the modem to a pc (or other network device such as a hub or switch). The ethernet port supports auto- negotiation and sets the speed and...

  • Page 22

    I nstalling the m odem 14 when inserting an rj-45 connector, be sure the tab on the connector clicks into position to ensure that it is properly seated. Caution: do not insert a phone jack connector into any rj-45 port. Use only twisted-pair cables with rj-45 connectors that conform with fcc standar...

  • Page 23: Status

    15 v iewing m odem s tatistics the program provides a browser-based read-only display of the ez connect ethernet/usb cable modem’s statistics, and is provided to help your isp troubleshoot the modem connection in the event of connection problems. The default ethernet web server ip address is http://...

  • Page 24: Rf Signal

    V iewing m odem s tatistics 16 rf signal the rf signal page provides information about the current downstream and upstream signal status of your ez connect ethernet/usb cable modem..

  • Page 25: Addresses

    A ddresses 17 addresses the addresses page provides information about the servers your ez connect ethernet/usb cable modem is using. If the cable modem did not connect to the cable modem termination system (cmts) or customer premise equipment (cpe), it will show the default values displayed on this ...

  • Page 26: Configuration

    V iewing m odem s tatistics 18 configuration the configuration page provides information about the cable modem settings of the ez connect ethernet/usb cable modem. If you want to reset to the default values, click “reset smc8011cm.” note: to access the configuration interface, enter the user name “s...

  • Page 27: Log Message

    L og m essage 19 log message the logs page displays the last 300 events in memory. If over 300 events are recorded, the older entries will be dropped. To see new events, press the “refresh” button on your browser..

  • Page 28: Help Info

    V iewing m odem s tatistics 20 help info the help page provides an overview of the configuration manager, and brief troubleshooting information..

  • Page 29

    21 t roubleshooting cannot connect to the internet • confirm that you have established an account with your service provider and that two-way cable service is provided. • check that your computer is properly configured for tcp/ip. See “installing the modem” on page 7. • check that all cables are con...

  • Page 30

    T roubleshooting 22 • for an ethernet connection: if the link led on the network adapter’s bracket does not light, check the following items. - make sure cable lengths are within the requirements specified. (see “making a connection to the ethernet port” on page 13.) - inspect all network cables and...

  • Page 31

    23 p ort and c able a ssignments caution: do not insert a phone jack connector into any rj-45 port. Use only twisted-pair cables with rj-45 connectors that conform with fcc standards. An ethernet twisted-pair link segment requires two pairs of wires. Each wire pair is identified by two different col...

  • Page 32: Straight-Through Cable

    P ort and c able a ssignments 24 straight-through cable if the twisted-pair cable is to join two ports and only one of the ports has an internal crossover (mdi-x), the cable used must be straight-through. Crossover cable if the twisted-pair cable is to join two ports and either both ports are labele...

  • Page 33: General

    25 s pecifications general standards ieee 802.3 10base-t ieee 802.3u 100base-tx usb 1.1 media connection usb cable connection to pc: 90-ohm shielded usb cable, maximum length 1.5m (5 ft.) ethernet 10base-t: cat 3, 4, or 5 utp cable fast ethernet 100base-tx: cat 5 utp cable f-type female 75-ohm conne...

  • Page 34

    S pecifications 26 data rate downstream: 38 mbps 30 mbps (64qam) 42 mbps (256qam) upstream: 10 mbps 320 ~ 5120 kbps (qpsk) 640 ~ 10240 kbps (16qam) frequency range downstream: 88 mhz ~ 860 mhz upstream: 5 mhz ~ 42 mhz bandwidth downstream: 6 mhz upstream: 200 khz, 400 khz, 800 khz, 1.6 mhz, 3.2 mhz ...

  • Page 35: Physical Characteristics

    S pecifications 27 physical characteristics ports 1 usb type-b usb spec. 1.1 (modem to pc) 1 rj-45 10/100base-tx ethernet (modem to computer, or to ethernet hub/switch): supports 10/100mbps, full/half duplex with auto-negotiation 1 f-type female 75-ohm connector leds pwr, eth link, cable act, cable ...

  • Page 36

    38 tesla irvine, ca 92618 phone: (949) 679-8000 for technical support, call: from u.S.A. And canada (24 hours a day, 7 days a week) (800) smc-4-you; (949) 679-8000; fax: (949) 679-1481 from europe (8:00 am - 5:30 pm uk time) 44 (0) 118 974 8700; fax: 44 (0) 118 974 8701 internet e-mail addresses: te...